<h3>Job Description</h3>
Job Description
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. 
Our Core Values: 
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales &amp; marketing. Our values define who we are. 
<ul>
<li>Be Authentic </li>
<li>Practice Humility </li>
<li>Cultivate Teamwork </li>
<li>Value Time </li>
<li>Be Trustworthy </li>
</ul>
 We offer a very competitive salary and generous benefits including:
<ul>
<li>Medical, Dental, Vision Plans </li>
<li>Paid Life Insurance </li>
<li>Short- and Long-Term Disability </li>
<li>Paid Time Off &amp; Holidays </li>
<li>401(k) with 100% match up to 4% </li>
<li>Commuter and Company-paid Toll Programs </li>
<li>Complimentary Shift Meal</li>
<li>Paid Tolls Program</li>
</ul>
Position Overview
The Pool Concierge provides personalized service and genuine hospitality to guests enjoying the resort’s pool and beach recreation areas. This role is the heartbeat of our poolside experience greeting guests, assisting with seating and amenities, coordinating cabana services, and ensuring every detail contributes to a seamless, memorable day in paradise. 
Key Responsibilities 
<ul>
<li>Welcome and assist guests with towels, seating, and cabana arrangements while providing friendly, attentive service throughout the day. </li>
<li>Anticipate guest needs and respond promptly to requests, ensuring comfort and satisfaction. </li>
<li>Coordinate with Food &amp; Beverage outlets for timely poolside and cabana service delivery. </li>
<li>Maintain the cleanliness, presentation, and organization of pool decks, towel stations, and cabana areas. </li>
<li>Set up and break down daily pool operations including chairs, umbrellas, and amenities. </li>
<li>Promote resort recreation programs, special events, and dining experiences to enhance guest engagement. </li>
<li>Monitor guest safety, report concerns promptly, and uphold all resort safety and service standards. </li>
<li>Collaborate with Recreation, Housekeeping, and Food &amp; Beverage teams to ensure a smooth and enjoyable experience for all guests. </li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Passion for hospitality and creating exceptional guest experiences. </li>
<li>Excellent communication and interpersonal skills with a friendly, approachable demeanor. </li>
<li>Strong attention to detail and ability to multitask in a fast-paced, outdoor environment. </li>
<li>Team-oriented, dependable, and enthusiastic about working in a resort setting. </li>
<li>Knowledge of resort amenities and the Captiva/Sanibel area a plus. </li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent required. </li>
<li>Previous experience in hospitality, recreation, or pool operations preferred. </li>
<li>CPR and First Aid certification preferred (training may be provided). </li>
</ul>
Physical Requirements
<ul>
<li>Ability to stand, walk, and work outdoors for extended periods. </li>
<li>Frequent bending, lifting, and carrying up to 25 pounds. </li>
<li>Comfortable working in varying weather conditions. </li>
</ul>
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Pool Concierge

<h3>Job Description</h3>
Job Description
This role is full-time January-May 2026 for&nbsp;FMLA coverage - potential for other opportunities after
&nbsp;
Job Description
&nbsp;
The Concierge is responsible for providing administrative support, managing projects and providing exceptional guest service for residents, clients and our team. This person is responsible for working with an upbeat and positive attitude and is the first impression of our community when someone walks in.
&nbsp;
Essential Job Functions (Including but not limited to the following)
<ul>
<li>Main point of contact for answering incoming community phone calls. Responsible for relaying messages as needed to key stakeholders.</li>
<li>Assist potential new employees and residents when they arrive in the community, offering great Customer Service when they arrive.</li>
<li>Schedule and complete New Hire Paperwork for all new employees. </li>
<li>Schedule Orientation with direction from the Executive Director for all New Hires except Nursing.</li>
<li>Manage all mail delivered to the community.</li>
<li>Help with all billing and mailings out of bills to residents and Responsible Parties.</li>
<li>Scan and send over all invoices to AP with guidance of the Executive Director to manage financials.</li>
<li>Complete and manage daily ‘I’m ok’ checks. </li>
<li>Find solutions for residents and guests upon community questions.</li>
<li>Problem solving abilities and ability to relate to all levels of staff.</li>
<li>Complete miscellaneous projects and tasks as assigned.</li>
<li>Assist in planning and execution of Marketing Events and Outreach.</li>
<li>Collecting and compiling all Marketing material; ordering new supplies and collateral when needed.</li>
<li>Support Sales and Marketing Director with all tours, calls and data entry and completing when assign.</li>
</ul>
&nbsp;
Required Qualifications 
<ul>
<li>High school education.</li>
<li>Strong administrative and organization skills.</li>
<li>Clear and concise written and verbal communication skills.</li>
</ul>
&nbsp;
Preferred Qualifications
<ul>
<li>Experience working with senior adults; knowledgeable and sensitive to the needs and concerns of the senior population.</li>
<li>Working Conditions</li>
<li>Ability to lift/carry objects weighing up to approximately 30 lbs. or more.</li>
</ul>
&nbsp;
This job description is not an exhaustive list of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance.
&nbsp;
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
&nbsp;

Concierge - Temporary

<h3>Job Description</h3>
Job Description
Concierge Full Time | Malden, MA Salary Range: $20.00 – $25.00 per hour, DOE Schedule: Monday–Friday, 4:00 PM–12:30 AM
Carabetta Management is seeking a courteous, reliable, and service-oriented Concierge to support our residential community in Malden, MA. The Concierge serves as the first point of contact for residents, guests, and vendors, providing exceptional customer service while ensuring a safe, welcoming, and professional environment.
Responsibilities Responsibilities include but are not limited to:
<ul>
<li>
Greeting residents, guests, and visitors in a professional and friendly manner
</li>
<li>
Monitor building access and ensure proper sign-in procedures are followed
</li>
<li>
Answer phone calls, respond to inquiries, and provide accurate information
</li>
<li>
Assist residents with general requests, packages, deliveries, and building amenities
</li>
<li>
Coordinate visitor access and communicate with property management as needed
</li>
<li>
Maintain awareness of building activities and report concerns to management
</li>
<li>
Monitor common areas and lobby to ensure cleanliness, order, and safety
</li>
<li>
Log incidents, deliveries, and service requests accurately
</li>
<li>
Enforce building policies and procedures in a professional and respectful manner
</li>
<li>
Collaborate with property management, security, and maintenance teams
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or equivalent.
</li>
<li>
Prior experience in concierge, front desk, customer service, hospitality, or security preferred.
</li>
<li>
Strong customer service and interpersonal skills.
</li>
<li>
Professional appearance and demeanor.
</li>
<li>
Ability to communicate clearly and effectively in English.
</li>
<li>
Basic computer skills (email, data entry, and recordkeeping).
</li>
<li>
Ability to remain calm, courteous, and professional in all situations.
</li>
<li>
Ability to work independently and follow established procedure.
</li>
<li>
Experience working in residential buildings, hotels, or luxury communities.
</li>
<li>
Familiarity with access control systems or visitor management systems.
</li>
<li>
Ability to stand or sit for extended periods.
</li>
<li>
Ability to lift up to 25 lbs as needed.
</li>
<li>
Willingness to work flexible schedules, including evenings, weekends, and holidays.
</li>
</ul>
 
At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals—our Carabetta “extended family.”
Be the welcoming face of our community—apply today to make a lasting first impression.

Concierge

<h3>Job Description</h3>
Job Description
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!
Now Hiring! Part-Time!
Qualifications of an ideal Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>CPR Certified </li>
<li>At least 1 year of related work experience </li>
</ul>
Concierge Job Summary:
A Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 
 Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:questions@bridgeseniorliving.com" target="_blank">questions@bridgeseniorliving.com</a> or 1-888-883-1796 for assistance with an accommodation.

<h3>Job Description</h3>
Job Description
Status: Part-Time Year-Round
Pay Rate: $16
Hours/Days: 8 AM - 2 PM or 2 PM - 8 PM.
 
I. Job Description:
<ul>
<li>The concierge will be a great customer service employee who performs various administrative/managerial tasks to support the resort's vision and mission. They will create a positive, energetic experience for our owners and guests by assisting with resort-wide activities and surrounding areas. </li>
</ul>
 
 
II. Job Qualifications:
 
This position requires a self-starter who can assist all department heads with programming and activities throughout the resort. They need to be able to live the culture, have great communication skills, and have a strong sales background to sell the experiences offered at the resort. 

III. Job Responsibilities / Duties: 
 
<ul>
<li>Take ownership of the concierge program and create a fun, professional experience for the Lifestyle Center. </li>
<li>Organize, communicate, and create a memorable experience by knowing the resort, selling the experience, and assisting with all guests’ questions. </li>
<li>Must be computer savvy and be able to look up information for guests, book cruises, and be able to search the internet. </li>
<li>In charge of selling and stocking merchandise in the Market Gift Shop adjacent to the desk. </li>
<li>Schedule meetings with Department heads and collect, organize, and communicate all departmental programming and activities to our guests. </li>
<li>Collect and provide comprehensive information and coordinate guest requests regarding resort services, events, restaurants, airlines, transportation, golf, fishing, and any other information of interest. </li>
<li>Make sure all flyers, apps, the islander, and resort boards are updated with current offerings. </li>
<li>Provide guest assistance with florists, couriers, mail services, dry cleaning, etc.</li>
<li>Make reservation requests for area dining, concerts, shows, or events.</li>
<li>Have extensive knowledge of area restaurants and provide menus for guests to review.</li>
<li>Maintain and update the Concierge book.</li>
<li>Assist with making reservations for High Tide Kids Club, Tennis, Adventures, and any other amenities as needed. </li>
<li>Provide Airport assistance as needed. Offer to print online tickets, make arrangements for an airport pick up or drop off with local shuttle service, etc…</li>
<li>Understand the needs of the guests and the owners. Handle all issues in a friendly, positive manner.</li>
<li>Maintain organization of brochures, flyers and the cleanliness of the concierge area. </li>
<li>Maintain organization of the Gift shop area, and restocked items as necessary with the assistance of the Market. </li>
<li>Know IQ ware and be able to make a reservation, look up a guest room, and assist the front desk as needed.</li>
</ul>
 
<ol>
<li>Supervisory Responsibility:</li>
</ol>
 
Supervise the Concierge desk and take ownership by contacting department heads, collecting all information, selling the resort, and creating loyalty beyond reason. 
 
 
V. Educational and/or equivalent in experience requirements:
 
Preferably a Bachelor's in Hospitality or equivalent. 
Hospitality / Concierge Experience and knowledge of the local area preferred.
 
<ul>
<li>Computer Knowledge, Word, Excel </li>
<li>Ability to read and communicate effectively. </li>
<li>Ability to organize and effectively present information to respond to questions from guests, owners, and fellow team members.</li>
</ul>
VI. Specialized equipment or machines used in the course of the duties of the position. 
 
 Computer, printer, calculator, and standard office equipment and machines as required.
 
VII. Physical Demands:
 
The Concierge program is a high-energy, interactive position with the ability to stand for long periods, be able to lift and sell merchandise, be able to move around the resort and be able to look at a computer screen for long periods. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 
VIII. Work Environment:

 High traffic area, fun environment with moderate to high noise level.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 
IX. Additional Remarks: 

Ability to work with low to moderate supervision and a high degree of autonomy.

<h3>Job Description</h3>
Job Description
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. 
 
TerraBella Senior Living is looking for a Concierge to join our community_______________________.
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
Responsibilities: 
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
Benefits:
In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package. 
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. 
EOE D/V

<h3>Job Description</h3>
Job Description
Why New Perspective Senior Living?
A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next few years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.
Position Summary
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.
<ul>
<li>Part-Time: 2:00pm-8:00 pm (Wednesday, Friday, and some Weekends)</li>
</ul>
Responsibilities
<ul>
<li>Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.</li>
<li>Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.</li>
<li>Screens and directs all visitors.</li>
<li>Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.</li>
<li>Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.</li>
<li>Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.</li>
</ul>
Minimum Qualifications
<ul>
<li>High school diploma or equivalency preferred </li>
<li>Ability to read, write, speak &amp; understand the English language</li>
<li>Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.</li>
<li>Demonstrated computer skills and ability to interact with a variety of electronic devices.</li>
<li>Ability to communicate effectively verbally and in writing using the English language.</li>
<li>Ability to handle multiple tasks simultaneously.</li>
</ul>
Preferred Qualifications
<ul>
<li>Previous experience working with seniors preferred and desire to serve and care for seniors</li>
</ul>
Benefits*
<ul>
<li>Medical Insurance</li>
<li>Telemedicine</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Flexible Spending Accounts</li>
<li>Health Reimbursement Account/Health Savings Account</li>
<li>Free Basic Life Insurance</li>
<li>Voluntary Short-Term Disability</li>
<li>Free Long-Term Disability</li>
<li>Voluntary Accidental Death &amp; Dismemberment, Accident, Critical Illness Coverage</li>
<li>PerkSpot Employee Discount Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off and Holidays</li>
</ul>
*Eligibility depends on full-time, part-time, or PRN status.
Team Member Perks
<ul>
<li>Real-time access to earned wages</li>
<li>Flexible scheduling</li>
<li>Employee and resident referral bonuses</li>
<li>Advancement opportunities</li>
<li>Education assistance - eligible after 30 days of employment!</li>
</ul>
New Perspective Senior Living is an Equal Opportunity Employer.
INDHRLY

<h3>Job Description</h3>
Job Description
We are currently seeking a concierge to join the team!
You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. You will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.
&nbsp;
Benefits:
<ul>
<li>
Health Insurance
</li>
<li>
Dental Insurance
</li>
<li>
Vision Insurance
</li>
<li>
Life Insurance
</li>
<li>
401(k)
</li>
<li>
Short Term Disability&nbsp;
</li>
<li>
Free Associate Parking
</li>
<li>
Free Meal for every shift worked
</li>
<li>
25% Discount in Resort Outlets
</li>
<li>
Hotel Discounts with OPL
</li>
<li>
Friends and Family Discount&nbsp;
</li>
</ul>
&nbsp;
Responsibilities
<ul>
<li>
Welcome customers upon entrance and confirm reservations
</li>
<li>
Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
</li>
<li>
Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
</li>
<li>
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
</li>
<li>
Arrange events, excursions, transportation etc. upon request from hotel residents
</li>
<li>
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
</li>
<li>
Respond to complaints and find the appropriate solution
</li>
</ul>
Qualifications:
<ul>
<li>
Proven experience as concierge; experience in customer service or relevant role is an advantage
</li>
<li>
Proficiency in English; multilingual is strongly preferred
</li>
<li>
Excellent communication skills
</li>
<li>
Polite and confident with a great deal of patience
</li>
<li>
Ability in multitasking and time-management
</li>
<li>
Aptitude in resolving issues with a customer-focused orientation
</li>
<li>
High school diploma; degree in hotel management or relevant field will be a plus
</li>
</ul>
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

<h3>Job Description</h3>
Job DescriptionThe Concierge serves as the primary point of contact for residents, guests, and vendors. This role is responsible for delivering exceptional customer service, maintaining security awareness, and supporting the daily operations of the condominium to ensure a welcoming, safe, and well-managed residential environment. Key Responsibilities: 
<ul>
<li>
Greet residents, guests, and visitors in a courteous and professional manner 
</li>
<li>
Manage guest registration and access in accordance with building policies 
</li>
<li>
Assist residents with general inquiries, service requests, and reservations 
</li>
<li>
Receive, log, and distribute packages, mail, and deliveries 
</li>
<li>
Monitor building access points, security cameras, and alarm systems 
</li>
<li>
Enforce building rules, policies, and access procedures 
</li>
<li>
Report suspicious activity, safety concerns, or incidents to management and/or security 
</li>
<li>
Respond appropriately to emergencies following established protocols 
</li>
<li>
Maintain accurate logs (visitor logs, incident reports, delivery records) 
</li>
<li>
Coordinate with property management, security, and maintenance staff 
</li>
<li>
Communicate building notices and announcements to residents as required 
</li>
<li>
Assist with move-ins/move-outs according to condo procedures 
</li>
<li>
Grant access to authorized vendors and contractors 
</li>
<li>
Verify work orders and ensure vendors comply with building policies 
</li>
<li>
Notify residents of scheduled service visits when necessary 
</li>
</ul>
 Part-Time Mon, Wed, Thu and 3pm- 11pm Sat, &amp; Sun 7am-3pm 
 
Pay Rate: $20 PLEASE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE FORT LAUDERDALE AREA.

P/T Concierge

<h3>Job Description</h3>
Job Description
About Circles Culture: The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care. 

Position Overview: Circles is seeking passionate hospitality professionals to join our world-class Workplace Concierge team. If you thrive on creating memorable, five-star experiences and have a strong background in luxury service, this role is for you. As a Workplace Concierge, you will be the face of our client, a leading technology firm, providing exceptional customer service to employees and guests. You will ensure that every interaction reflects the highest standards of hospitality, similar to those found in the finest hotels. 
This is a unique opportunity to bring your expertise in hospitality into a corporate setting, where you will oversee a seamless reception and workplace experience, including guest services, office operations, and supporting workplace amenities. The role is perfect for you if you are outgoing, with a passion for delivering first-class service and exceeding expectations. 
 The perfect candidate has at least 3 years of hospitality or related experience. This role is expected to be in person and in the office daily, without exception. 

The salary range is $27.00 to $28.00 per hour with an attractive Monday to Friday, 8:00 AM - 5:00 PM schedule. No nights or weekends!

 Job Responsibilities: 
<ul>
<li>Provide a warm, professional welcome to all employees, visitors, and vendors, setting the tone for a five-star workplace experience. </li>
</ul>
<ul>
<li>Manage the reception area, ensuring all guest needs are anticipated and handled with efficiency and a personal touch. </li>
</ul>
<ul>
<li>Anticipate and address the needs of employees and visitors before they arise, leveraging the relevant information to personalize each interaction. Create exceptional experiences that go beyond standard service, leaving lasting impressions on guests and employees alike. </li>
</ul>
<ul>
<li>Ensure reception waiting areas are tidy, well stocked and welcoming. </li>
</ul>
<ul>
<li>Answer, screen and forward any incoming phone calls while providing the appropriate information. </li>
</ul>
<ul>
<li>Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges, etc.). </li>
</ul>
<ul>
<li>Periodically inspects common area equipment to ensure good operating condition </li>
</ul>
<ul>
<li>Assist with the coordination of wellness programs, community events, and other engagement activities, as needed. Support the execution of a variety of employee-focused services like fitness classes, notary services, EV charging programs, and logistics for food programs. </li>
</ul>
<ul>
<li>Liaise with vendors to maintain high standards of workplace amenities, ensuring that services such as food and beverage, auto maintenance, and personal services (laundry, dry cleaning) are delivered to the client’s standards. </li>
</ul>
<ul>
<li>Provides personal services to employees and visitors including but not limited to: arranging, booking and confirming recreational, dining, and/or business activities, arrangement of transportation &amp; travel arrangements, tickets and entertainment activities, storytelling &amp; campus tours, meal &amp; activity reservations, coordinate car detailing &amp; on-site car refueling, laundry &amp; dry cleaning services, gift &amp; package orders and other amenity services as needed </li>
</ul>
<ul>
<li>Act as an extension of and assist in the Workplace Services mission of making our client site the best place to work. </li>
</ul>
<ul>
<li>Other job-related duties as assigned. </li>
</ul>

Requirements

<ul>
<li> A minimum of 3 years of hospitality or related experience, preferably in luxury hotels or high-end customer service environments. </li>
</ul>
<ul>
<li>High school diploma or GED required. </li>
</ul>
<ul>
<li>Proficiency in Microsoft Office Suite including Outlook, MS Word. </li>
</ul>
<ul>
<li>Proficiency with general internet research. </li>
</ul>
<ul>
<li>Experience with desk booking and workplace management systems is a plus. </li>
</ul>
<ul>
<li>Ability to move through office regularly including escorting visitors, and providing building tours. </li>
</ul>
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer. </li>
</ul>
<ul>
<li>Ability to lift and carry up to 15lbs </li>
</ul>

Competencies 
<ul>
<li>Exceptional communication and interpersonal skills, with the ability to connect with a wide range of people and provide personalized service. </li>
</ul>
<ul>
<li>A proactive, energetic approach to managing multiple tasks in a fast-paced, dynamic environment. </li>
</ul>
<ul>
<li>Strong organizational skills, with the ability to prioritize tasks and adapt to shifting priorities. </li>
</ul>
<ul>
<li>Professional appearance and demeanor, with a genuine passion for hospitality and service excellence. </li>
</ul>
<ul>
<li>Flexibility and commitment to delivering the highest standards of service, regardless of the challenge. </li>
</ul>

Why Join Us? This is a unique opportunity to apply your hospitality expertise in an innovative, high-energy environment. As part of our Workplace Concierge team, you will help redefine what it means to provide five-star service in a corporate office, mirroring the high-end experiences found at luxury hotels. 
Benefits
<ul>
<ul>
<ul>
<li>Medical, dental, vision insurance starting the first day of the month after hire</li>
<li>Long-term and short-term disability insurance paid for by Circles</li>
<li>401k with match</li>
<li>Life insurance paid for by Circles</li>
<li>Generous PTO policy - Accrue up to 15 days during your first year</li>
<li>Paid holidays</li>
<li>One paid day off per year to volunteer</li>
<li>Access to discount programs</li>
<li>Four-week paid sabbatical every five years</li>
<li>HSA/FSA account eligibility</li>
<li>Access to Employee Assistance Program</li>
<li>Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities</li>
</ul>
</ul>
</ul>

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