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<h3>Job Description</h3>
25410 S. Arizona Ave Chandler Arizona, 85248, +1 (480) 3987641 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

Customer Service Manager

<h3>Job Description</h3>
Company Description
Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast. Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, we offer a premier selection of condos, duplexes, and private homes catering to a variety of family sizes and budgets.
 
Role Description
This is a full-time on-site role for a Customer Service Manager, located in Orange Beach, AL. The Customer Service Manager will oversee daily customer service operations, ensuring customer satisfaction, managing customer support, and handling any complaints.
 
Position Overview
We are seeking an experienced and level-headed&nbsp;Customer Service Manager&nbsp;to both&nbsp;lead and work alongside&nbsp;our customer service team at Beachball Properties. This role supervises in-house Customer Service Representatives and offshore Virtual Assistants while also staying in the trenches — answering phones, emails, and handling customer inquiries daily.
This person will oversee scheduling, approve/deny time off, handle escalations, and ensure a consistently high standard of service across all communication channels. The ideal candidate is professional, organized, and skilled at de-escalating difficult situations, while also mentoring and coaching their team.
 
Key Responsibilities
Team Leadership &amp; Supervision
<ul>
<li>Directly supervise Customer Service Representatives and Virtual Assistants.</li>
<li>Develop weekly and monthly work schedules to ensure full coverage across shifts.</li>
<li>Approve and deny time off requests in alignment with business needs.</li>
<li>Provide ongoing training, coaching, and performance feedback.</li>
</ul>
Customer Support (Hands-On Role)
<ul>
<li>Answer phones, emails, and text messages daily, working alongside the team.</li>
<li>Manage Airbnb, VRBO, and other booking platform communications.</li>
<li>Handle escalated customer issues in a calm and professional manner.</li>
<li>Monitor team responses to ensure accuracy, professionalism, and timely resolution.</li>
<li>Act as point of contact between departments.</li>
</ul>
Operational Management
<ul>
<li>Ensure customer service systems, processes, and tools are used effectively and consistently.</li>
<li>Collaborate with Owner Relations, Housekeeping, and Maintenance teams to streamline communications.</li>
<li>Track customer service metrics (response times, resolution times, satisfaction rates) and provide regular reports to leadership.</li>
</ul>
Problem Solving &amp; Continuous Improvement
<ul>
<li>Identify areas for improved efficiency and recommend solutions.</li>
<li>Implement best practices for customer service and guest relations.</li>
<li>Foster a positive, solution-oriented culture within the customer service team.</li>
</ul>
 
Qualifications
<ul>
<li>Customer Satisfaction, Customer Service Management, and Customer Support skills</li>
<li>Strong Analytical Skills to assess data and improve customer service processes</li>
<li>Excellent Communication skills, both written and verbal</li>
<li>Experience in team management and leadership</li>
<li>Problem-solving skills and ability to handle challenging situations</li>
<li>Familiarity with customer service software and tools</li>
<li>Ability to work independently and collaboratively</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively in a fast-paced environment.</li>
<li>Bachelor's degree in Business, Hospitality, or a related field is preferred</li>
<li>3+ years of experience in customer service, with at least 1–2 years in a supervisory or management role.</li>
<li>Hands-on experience answering phones, emails, and online customer platforms.</li>
<li>Airbnb/VRBO or similar booking platform experience preferred.</li>
<li>Hospitality or property management experience preferred.</li>
</ul>
 
Why Join Us?
Join our team and be part of a dynamic work environment where your contributions make a difference. We value our employees and provide opportunities for growth and development.
 
Job Type: Full-time; On-Site; On-Call After Hours
<ul>
<li>Ability to work flexible hours, including potential weekends and holidays as needed. On-call after hours and weekends for emergency escalations.</li>
</ul>
 
 
Benefits
<ul>
<li>Paid time off, 401K, and other potential benefits.</li>
</ul>

<h3>Job Description</h3>
Job Description
 
DEPARTMENT: Customer Service 
JOB TYPE: Full-Time
LOCATION: Johns Creek, GA
REPORTS TO: Operations Manager
SUMMARY: Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients’ EKGs through holter monitor, event monitor, &amp; mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors’ offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality. 
We currently have an opening for a Customer Service Manager in our Johns Creek office. The CSM is responsible for the supervision of both of the internal and external customer service representatives, along with reporting, staffing, and oversight of the day-to-day functions of the department.

DUTIES AND RESPONSIBILITIES:
<ul>
<li>Supervise, train, and mentor customer service representatives.</li>
<li>Conduct performance evaluations and provide constructive feedback.</li>
<li>Foster a positive and collaborative team environment.</li>
<li>Manage daily operations of the customer service department, including staffing, scheduling, and resource allocation.</li>
<li>Monitor and analyze key performance indicators (KPIs) to ensure service standards are met.</li>
<li>Address and resolve escalated customer issues and complaints in a timely and professional manner.</li>
<li>Develop and implement customer service policies, procedures, and best practices.</li>
<li>Identify areas for process improvement and lead initiatives to enhance efficiency and service quality.</li>
<li>Collaborate with other departments to ensure a seamless customer experience across all touchpoints.</li>
<li>Drive efforts to improve customer satisfaction and loyalty.</li>
<li>Gather and analyze customer feedback to inform service enhancements.</li>
<li>Ensure consistent application of company standards in all customer interactions.</li>
<li>Prepare regular reports on department performance, including metrics related to customer satisfaction, response times, and resolution rates.</li>
<li>Use data-driven insights to make informed decisions and recommend improvements.</li>
<li>Develop and deliver training programs to enhance team skills and knowledge.</li>
<li>Stay updated on industry trends and best practices to ensure the team is equipped with the latest tools and techniques</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Bachelor’s degree in business administration, Management, or a related field (or equivalent work experience).</li>
<li>Proven experience in a customer service management role, with a track record of leading high-performing teams.</li>
<li>Strong understanding of customer service principles, practices, and technologies.</li>
<li>Excellent communication, interpersonal, and problem-solving skills.</li>
<li>Ability to analyze data, identify trends, and make strategic recommendations.</li>
<li>Proficiency in customer service software and CRM systems.</li>
<li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li>
</ul>
COMPETENCIES:
<ul>
<li>Leadership &amp; Team Development The ability to effectively supervise, mentor, and develop customer service representatives while fostering a collaborative team environment. This includes conducting performance evaluations, providing constructive feedback, and creating training programs that enhance team capabilities and knowledge retention.</li>
<li>Operational Excellence &amp; Process Management Expertise in managing daily departmental operations including staffing, scheduling, resource allocation, and workflow optimization. This competency involves monitoring KPIs, identifying process improvement opportunities, and implementing best practices to enhance efficiency and service quality.</li>
<li>Customer Relationship Management &amp; Problem Resolution Advanced skills in handling escalated customer issues, developing customer service policies, and ensuring consistent application of company standards. This includes the ability to resolve complex problems professionally while driving improvements in customer satisfaction and loyalty.</li>
<li>Data Analysis &amp; Strategic Decision Making Proficiency in analyzing customer feedback, performance metrics, and service data to make informed strategic recommendations. This involves preparing comprehensive reports on department performance and using data-driven insights to guide operational improvements.</li>
<li>Cross-Functional Collaboration &amp; Communication Strong interpersonal and communication skills necessary for collaborating with other departments to ensure seamless customer experiences. This includes the ability to work effectively across organizational touchpoints and maintain clear communication channels at all levels.</li>
</ul>

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
<ul>
<li>Primarily sedentary office work with extended computer use</li>
<li>Regular standing and walking for team meetings and floor supervision</li>
<li>Occasional lifting of office materials (up to 25 lbs)</li>
<li>Visual acuity required for data analysis and report review</li>
<li>Manual dexterity needed for computer operation and documentation</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>PTO and Holidays</li>
<li>401(K)</li>
<li>Life Insurance </li>
<li>AD &amp; D Insurance</li>
</ul>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

<h3>Job Description</h3>
Category/Area of Expertise: Retail Operations Job Requisition: 450646 Address: USA-MA-Marstons Mills-3900 Falmouth Rd Store Code: Human Resources Brands (5148904) Here at Stop &amp; Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop &amp; Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you: 
<ul>
<li>Department Management: </li>
<ul>
<li>Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office</li>
<li>Ensure departments meet or exceed sales and profit targets </li>
<li>Maintain high standards of sanitation and safety, ensuring compliance with all regulations </li>
<li>Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department</li>
</ul>
<li>People Development and Diversity:</li>
<ul>
<li>Direct, oversee, and evaluate the training completion of all Customer Service department team members </li>
<li>Monitor and evaluate associate performance and ensure associates have development plans to support professional growth</li>
<li>Foster a culture of diversity and inclusion within the team </li>
<li>Engage and retain associates by fostering a positive work environment </li>
</ul>
<li>Labor Relations:</li>
<ul>
<li>Manage labor relations to ensure compliance with company policies and labor laws </li>
<li>Address and resolve employee issues and grievances in a timely and effective manner </li>
</ul>
<li>Customer Service Excellence:</li>
<ul>
<li>Cultivate a culture of excellence in customer service, providing best-in-class service </li>
<li>Ensure customers experience a well-stocked store with the freshest product offerings</li>
<li>Support team members in their training to consistently deliver exceptional customer service</li>
</ul>
<li>Operational Efficiency:</li>
<ul>
<li>Monitor and analyze key performance metrics related to customer service and sales</li>
<li>Identify opportunities for process optimization and implement solutions to enhance operational performance</li>
<li>Manage departmental budgets, expenses, and financial targets to achieve profitability goals</li>
</ul>
<li>Compliance and Safety:</li>
<ul>
<li>Ensure all departments comply with company policies and regulatory requirements </li>
<li>Conduct regular safety audits and training sessions </li>
<li>Maintain a clean and safe working environment for all associates </li>
</ul>
<li>Community Engagement: </li>
<ul>
<li>Actively engage with the local community to understand their needs</li>
<li>Develop and maintain positive relationships with community organizations, schools, and other stakeholders</li>
<li>Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact</li>
</ul>
 What you bring to the table: 
<ul>
<li>1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office</li>
<li>Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience</li>
<li>Highly motivated, results-oriented, and a self-starter with a proven track record of success</li>
<li>Strong ability to influence and communicate effectively across different functions</li>
<li>Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously</li>
<li>Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals</li>
<li>Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders</li>
<li>High level of customer service skills, with a genuine passion for exceeding customer expectations</li>
<li>Creative and strategic thinking abilities to drive innovation and continuous improvement</li>
<li>Effective organizational and time management skills to ensure efficient operations</li>
<li>Ability to work flexible hours, including weekends and holidays</li>
</ul>
 What we bring to the table: 
<ul>
<li>Culture committed to celebrating diverse backgrounds and experiences</li>
<li>Comprehensive benefits</li>
<li>Opportunities for professional development and career growth</li>
<li>Associate discounts</li>
<li>Team of associates dedicated to serving our local customers and supporting our communities</li>
</ul>
 If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop &amp; Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.</ul>

<h3>Job Description</h3>
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location:
2428 Dahlke Ave - Auburn, Nebraska 68305
Job Description:
Position Summary:&nbsp;
This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.&nbsp;
Here’s what you’ll do:&nbsp;&nbsp;
<ul>
<li>
Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.&nbsp;&nbsp;
</li>
<li>
Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.&nbsp;&nbsp;
</li>
<li>
Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.&nbsp;&nbsp;
</li>
<li>
Maintain familiarity with all products carried in the department as well as throughout the store.&nbsp;&nbsp;
</li>
<li>
Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.&nbsp;
</li>
<li>
Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.&nbsp;
</li>
<li>
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.&nbsp;&nbsp;
</li>
<li>
Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.&nbsp;&nbsp;
</li>
<li>
Implement Our Winning Recipe and model our core values and competencies.&nbsp;&nbsp;
</li>
<li>
Be responsible for department management including staffing, training, performance management, and career development of associates.&nbsp;
</li>
<li>
Develop and monitor department goals.&nbsp;&nbsp;
</li>
<li>
Develop and monitor department forecasts, as required.&nbsp;&nbsp;
</li>
<li>
Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.&nbsp;
</li>
<li>
Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.&nbsp;
</li>
<li>
Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.&nbsp;
</li>
<li>
Develop and implement a plan that results in meeting company goals and key performance indicators.&nbsp;
</li>
<li>
Additional responsibilities may be assigned as needed.&nbsp;&nbsp;
</li>
</ul>
Here’s what you’ll need:&nbsp;&nbsp;
<ul>
<li>
High School Graduate (Required) or Equivalent (GED).&nbsp;&nbsp;
</li>
<li>
Two years of retail experience preferred.&nbsp;&nbsp;
</li>
<li>
One-year supervisory experience preferred.&nbsp;
</li>
<li>
Strong written and verbal communication, and bookkeeping skills.&nbsp;&nbsp;&nbsp;
</li>
<li>
Good organization, prioritization, decision-making, problem solving and conflict management skills.&nbsp;&nbsp;
</li>
<li>
Strong leadership abilities with capability to work in a hands-on environment.&nbsp;&nbsp;&nbsp;
</li>
<li>
Good strategic planning and business acumen skills.&nbsp;&nbsp;&nbsp;
</li>
<li>
Good knowledge of retail store operations; knowledge of retail management systems.&nbsp;&nbsp;&nbsp;
</li>
<li>
Proficient in Word, Excel and PowerPoint.&nbsp;&nbsp;&nbsp;
</li>
<li>
Depending on company location, ability to communicate in Spanish is highly desirable.&nbsp;&nbsp;
</li>
</ul>
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.&nbsp;
We are not able to sponsor work visas for this position.

<h3>Job Description</h3>
8959 E Talking Stick Way Scottsdale Arizona, 85250, +1 (480) 3987643 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
7620 E State Route 69 Prescott Valley Arizona, 86314, +1 (928) 7175297 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
3655 E Southern Ave Mesa Arizona, 85206, +1 (480) 5304701 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
15433 W McDowell Road Goodyear Arizona, 85395, +1 (602) 2163913 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

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