<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk, you need:
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. </li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time.</li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li>Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li>
<li>&nbsp;Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hotel Desk Clerk

<h3>Job Description</h3>
Job Description
The Rack Clerk helps to assist the Hotel Shift Manager by effectively managing the hotel inventory and at times provides direction to the Shift employees. To assist the Hotel Shift Manager by effectively managing the hotel inventory. Rack Clerks are junior members of the leadership team.
Duties:
• Effectively manage and control the hotel inventory to ensure maximum utilization.
• Maintain strong communication with other departments to streamline hotel operations
• Assist Hotel Shift Manager in executing all shift reports
• Maintain positive constructive working relationships with both internal and external guests.
• Maintain ticket bank and Ticket Sales window. 
• Assist on the front line as needed.
Qualifications: 
• High school diploma or equivalent.
• Minimum one-year front desk experience 
• Minimum one year experience in the operation of the AS/400 including the LMS and CMS programs
• Minimum one year customer service experience

Hotel Rack Clerk

<h3>Job Description</h3>
Job DescriptionPosition: Hotel Desk Clerk Salary: $11 per hour Schedule: Two shifts available: Afternoon Shift: 3:00 pm to 11:00 pm Night Shift: 11:00 pm to 7:00 am Job Description: We are looking for a reliable and friendly Hotel Desk Clerk to join our team. As a Desk Clerk, you will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Responsibilities: Guest Services: Greet guests upon arrival, check them in and out of the hotel, and handle reservations. Customer Assistance: Address guest inquiries, requests, and complaints promptly and professionally. Payment Processing: Process payments, handle cash, and maintain accurate records of transactions. Room Assignments: Assign rooms to guests and provide information about hotel facilities and services. Safety and Security: Monitor security cameras, report any suspicious activities, and assist in emergency situations. Administrative Tasks: Perform clerical duties such as answering phones, responding to emails, and managing reservations. Qualifications: Previous experience in a customer service or hospitality role is preferred but not required. Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Ability to multitask and work efficiently in a fast-paced environment. Basic computer skills and knowledge of hotel reservation systems is a plus. Flexibility to work afternoon and night shifts as needed. If you are passionate about providing exceptional customer service and enjoy working in a hospitality environment, we encourage you to apply for the Hotel Desk Clerk position. Join our team and be a part of creating memorable experiences for our guests!

Hotel Clerk Position

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$15 hourly + tips
Responsibilities:
<ul>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Field customer complaints when necessary</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>1+ year of hotel industry experience or related job preferred </li>
</ul>
About Company 
The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:
$12.50 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
</ul>
<ul>
<li>Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fact-paced environment</li>
</ul>
Qualifications:
<ul>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
</ul>
<ul>
<li>Must be able to stand on your feet for 8 hours during a typical shift </li>
</ul>
 
Please only apply if you meet each of these criteria
About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

<h3>Job Description</h3>
Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software,</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
<li>Degree in hotel management is a plus</li>
</ul>
Job Types: Full-time, Part-time
Salary: From $15.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Schedule:
<ul>
<li>Day shift</li>
<li>Evening shift</li>
<li>Rotating weekends</li>
</ul>
Work setting:
<ul>
<li>In-person</li>
</ul>
Experience:
<ul>
<li>Hotel experience: 1 year (Required)</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Job Description
We are seeking a Hotel Front Desk Clerk to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$20 hourly
Responsibilities:
<ul>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Mitigate customer complaints as needed</li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
</ul>
About Company 
A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire—and a downstairs game room designed for making memories you’ll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway—or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you’re escaping with, we offer flexible room options for the whole crew.

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$14 - $15
Responsibilities:
<ul>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>Mitigate customer complaints as needed</li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
</ul>
Qualifications:
<ul>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
</ul>
About Company 
Encore Hospitality

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$10 hourly
Responsibilities:
<ul>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Mitigate customer complaints as needed</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
</ul>
Qualifications:
<ul>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
</ul>
About Company 
 At Holiday Inn Express, Albany, GA, our mission statement is simple: 
“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and respectful working environment." 
 
What We Offer:
<ul>
<li>A great environment! We pride ourselves on being one of the best places to work</li>
<li>Better pay, while everyone else pays minimum wage we have competitive wages 65% above standard in the area</li>
<li>Daily pay</li>
<li>Paid Time Off</li>
<li>Birthday (Paid Day Off)</li>
<li>401 (k)</li>
<li>Tip Program</li>
<li>Employee Hotel Discounts</li>
<li>Bonus Pay</li>
<li>Opportunity for Growth and so much more</li>
</ul>
We are a Drug-Free Alcohol-Free Workplace

207 hotel-clerk Jobs