<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$10 hourly
Responsibilities:
<ul>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Mitigate customer complaints as needed</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
</ul>
Qualifications:
<ul>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
</ul>
About Company 
 At Holiday Inn Express, Albany, GA, our mission statement is simple: 
“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and respectful working environment." 
 
What We Offer:
<ul>
<li>A great environment! We pride ourselves on being one of the best places to work</li>
<li>Better pay, while everyone else pays minimum wage we have competitive wages 65% above standard in the area</li>
<li>Daily pay</li>
<li>Paid Time Off</li>
<li>Birthday (Paid Day Off)</li>
<li>401 (k)</li>
<li>Tip Program</li>
<li>Employee Hotel Discounts</li>
<li>Bonus Pay</li>
<li>Opportunity for Growth and so much more</li>
</ul>
We are a Drug-Free Alcohol-Free Workplace

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$14.42 - $15 hourly
Responsibilities:
<ul>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Handle customer complaints as necessary</li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
</ul>
Qualifications:
<ul>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>High school diploma, GED, or equivalent</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
</ul>
About Company 
Our vision is to be the premier moderately priced hotel chain in the world.
This will be accomplished by maintaining competitive superiority through strategic distribution, outstanding product quality, a service culture designed to guarantee 100% customer satisfaction, and a work environment based on the job satisfaction of each of our employees. 
Success will be measured by maintaining premiums in operating and financial performance, guest ratings, developer/financial community preference, and a reputation as the employer of first choice.

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$14 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
</ul>
Qualifications:
<ul>
<li>High school diploma, GED, or equivalent</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
</ul>
About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk, you need:
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. </li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time.</li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li>Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li>
<li>&nbsp;Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hotel Desk Clerk

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$15 - $16 hourly
Responsibilities:
<ul>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Handle customer complaints as necessary</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
</ul>
Qualifications:
<ul>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>1+ year of hotel industry experience or related job preferred </li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Must have graduated high school, received a GED or equivalent</li>
</ul>
About Company 
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

<h3>Job Description</h3>
Job Description
The Holiday Inn Express &amp; Suites Everett is looking for Front Desk Superstars! Candidate must be available to work nights, weekends and holidays. Open availability is a must. We are looking for positive and hardworking people to join our team. We are looking for individuals with a positive attitude, great work ethic, and who will strive for high quality customer service. · We are looking for Agents who will assure highest possible level of guest satisfaction by providing superior customer service. · You will be responsible for checking guests into and out of the hotel as well as answering a multi-line phone, taking reservations and customer inquiries. · Previous front desk experience is preferred. · Basic computer knowledge is required. Prior experience using windows-based software including Microsoft Word, Excel, highly preferred. · Excellent organization and prioritization skill. Must be able to work well as a team. · May be required to stand for an extended period. MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE. Primary Duties · Greeting guest&nbsp; · Check guests into and out of the hotel in an accurate, speedy, and courteous manner. · Efficiently handles all payments received whether they are cash or credit card. Verifies all monetary transactions in the appropriate accounts. · Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. · Guest Service· Offers guests assistance whenever possible. · Resolving guest issue in a timely manner. · Answers inquiries pertaining to hotel policies and services. · Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. · Assist in other departments as needed. · Ensures systems and procedures are in place and followed for guest/staff safety and security. · Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. You will train for three different shifts, so open availability is a must. 8 hour shift:
 7 am -3 pm&nbsp; 3 pm- 11 pm
11pm -7am
 4 hour shift:
 7am -11am 11am-3pm 3pm-7pm 7pm -11pm You may apply for this position via &nbsp;email at <a href="mailto:gm@hieeveretthotel.com" target="_blank">gm@hieeveretthotel.com</a> &nbsp;to send resume or apply in person at The Holiday Inn Express &amp; Suites – 131 128th st sw, Everett WA 98204. Please come prepared for a possible on the spot interview. Job Type: Full-time or Part Time Pay: $18 - $19 per hour Schedule: Evening shift Holidays Morning shift Overnight shift Work Location: In person
Company DescriptionHoliday Inn Express &amp; Suites by IHG. 
<h3>Company Description</h3>
Holiday Inn Express &amp; Suites by IHG.

<h3>Job Description</h3>
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Sheraton Northbrook Hotel in Northbrook, IL. 
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Check guests in, issue room keys, and provide information on hotel services and room location.</li>
<li>Ensure required identification is taken from guests at check-in in line with local legislative requirements.</li>
<li>Answer phones in a prompt and courteous manner.</li>
<li>Up-sell rooms where possible to maximize hotel revenue.</li>
<li>Answer, record and process all guest calls, messages, requests, questions or concerns.</li>
<li>Record guest preferences in the system.</li>
<li>Check guests out, including resolving any late or disputed charges.</li>
<li>Accurately process all cash and credit card transactions using established procedures.</li>
<li>Issue, control and release guest safe-deposit boxes in line with hotel procedures.</li>
<li>Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</li>
<li>Take action to solve guest problems/complaints using appropriate service recovery guidelines.</li>
<li>Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.</li>
<li>May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.</li>
<li>Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.</li>
<li>Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc</li>
</ul>
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
<ul>
<li>Frequently standing up behind the desk and front office areas.</li>
<li>Carrying or lifting items weighing up to 50 pounds / 23 kilograms.</li>
<li>Handling objects, products and computer equipment.</li>
<li>Basic computer skills to operate various property management and reservations systems, etc.</li>
</ul>
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision available for full-time employees and their families</li>
<li>Paid Time Off: Vacation Time - 80 hours on your first 3 years of service</li>
<li>Sick Time - 1 hour accrued per 30 hours worked </li>
<li>Paid Holiday: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>Account Retirement: After 6 months of employment, employees are eligible to enroll for 401(k) with up to 5% company match</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Short-term and Long-term Disability Insurance</li>
<li>Supplemental Life Insurance</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
<li>Access to Talent team to help you reach your career goals</li>
<li>Other benefits: Career Growth Opportunities/Manager Training Program</li>
</ul>

Night Audit Clerk - Sheraton Northbrook Hotel, Northbrook, IL

<h3>Job Description</h3>
Job Description
 
The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.
 
Benefits of Being The Henry Ambassador:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation Pay</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account/Health Saving Account</li>
<li>Life insurance</li>
</ul>
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for The Henry Hotel in Dearborn, Mi.
 
Working Hours: 3:00 PM - 11:00PM
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.</li>
<li>Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests</li>
<li>Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li>
<li>Promptly respond to and resolve guest complaints</li>
<li>Answer telephone promptly and properly being polite, courteous, and friendly</li>
<li>Be friendly, thorough, accurate and efficient in taking reservations</li>
<li>Be friendly, thorough, accurate and efficient in performing Check-ins</li>
<li>Be friendly, thorough, accurate and efficient in performing Check-outs</li>
</ul>
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
<ul>
<li>Assist guests with luggage upon their arrival to and departure from the hotel</li>
<li>Use the guests’ names</li>
<li>Be knowledgeable and helpful about the local area, the hotel and hotel services</li>
<li>Handle messages, wake-up calls, mail, and faxes properly</li>
<li>Assist guests’ with laundry/dry cleaning needs</li>
<li>Know of incoming VIPs</li>
<li>Follow all applicable Company Standard Operating Procedures.</li>
<li>Perform other assignments as directed by the General Manger.</li>
<li>Be an enthusiastic, helpful and positive member of the team</li>
<li>Be professional, responsible and mature in conduct and behavior</li>
<li>Be understanding of, encouraging to and friendly with all co-workers</li>
<li>Be self-motivated and use time wisely</li>
<li>Maintain open line of communications with each department</li>
<li>Communicate pertinent information</li>
<li>Respond positively to new ideas</li>
<li>Openly accept critical/developmental feedback</li>
<li>Maintain effective communication through the use of meetings, log books and bulletins</li>
<li>Be available to help other departments in emergency situations</li>
<li>Adhere to all work rules, procedures and policies established by the company including, but not</li>
<li>limited to those contained in the associate handbook.</li>
<li>Safety and Security Skills</li>
<li>Properly handle and account for keys</li>
<li>Be knowledgeable of policies regarding emergency procedures and security concerns</li>
<li>Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li>
<li>Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and</li>
<li>services; have in depth knowledge of and regularly re-stock and sell pantry items</li>
<li>Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li>
<li>Have full understanding of franchise honors program</li>
<li>Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li>
<li>Verifies all information on reservations check-in; name, address, method of payment, etc.</li>
<li>Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li>
<li>Identifies and records special billing instructions and notifies accounting</li>
<li> Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li>
<li>Adheres to hotel policies regarding the use of cash banks</li>
<li>Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li>
<li>Report potential sales contacts to the sales department protection of guests’ room numbers.</li>
</ul>

Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
<ul>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>Must be able to read and write to facilitate the communication process.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.</li>
<li>Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</li>
<li>Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.</li>
<li>Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li>
<li>Must be able to lift up to 15 lbs occasionally.</li>
<li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.</li>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li>
<li>Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Requires manual dexterity to use and operate all necessary equipment.</li>
<li>Must have finger dexterity to be able to operate office equipment</li>
</ul>

Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>

Front Desk Clerk - The Henry Hotel, Dearborn, MI

<h3>Job Description</h3>
Job Description
The F&amp;B Purchasing and Receiving Clerk is responsible for ensuring that all food, beverage, and non-food deliveries are received, inspected and coincide with an approved purchase order; log all incoming/outgoing guest packages; maintaining an effective filing system for purchase orders and delivery status; conduct inventories on all storerooms and coolers to ensure adequate supplies for the hotel in the absence of purchaser; and promptly review and fill all department requisitions.
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent and/or experience in a hotel or related field preferred.</li>
<li>Progressive experience in a hotel.</li>
<li>Ability to understand and utilize basic computer equipment and applications, to include word processing, email, and spreadsheet applications.</li>
<li>Ability to understand and utilize hotel computerized purchasing systems and computer based food and beverage inventory systems.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must routinely meet deadlines.</li>
<li>Must be able to multi task.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Approach all encounters with guests and Associates in an attentive, friendly, courteous and service-oriented manner.</li>
<li>Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.</li>
<li>Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Maintain a warm and friendly demeanor at all times.</li>
<li>Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.</li>
<li>Answer department's phone and respond to vendors, guests, and employees' needs.</li>
<li>Assist in the preparation of interdepartmental or external correspondence.</li>
<li>Ensure training in proper receiving procedures to ensure freshness of products.</li>
<li>Assist in month-end or quarterly inventories as required by supervisors.</li>
<li>Assist in maintaining office supplies storage room. Open the room on certain scheduled days or times, if necessary.</li>
<li>Maintain Cleanliness of the loading dock, storeroom, refrigerator, and freezer areas at all times</li>
<li>Attend training/meetings as required by management.</li>
<li>Perform other duties as requested by management.</li>
</ul>
PROPERTY INFORMATION: About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
 Application deadline for Colorado positions:

Queen Mary Hotel - Food & Beverage Purchase & Receiving Clerk

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction.&nbsp; When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks (Night Audit) makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk (Night Audit), you will:
<ul>
<li>Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Process night audit</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations</li>
<li>Keep doors locked during the night.</li>
<li>Clean and organize the front desk, lobby, and market area when the hotel is quiet.&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk (Night Audit), you need:
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.</li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time. </li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. </li>
<li>Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette. </li>
<li>Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance. </li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts.&nbsp; &nbsp;Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.&nbsp;

104 hotel-clerk Jobs