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<h3>Job Description</h3>
Job Description
Join a fast‑paced team where problem-solving, communication, and customer care truly make an impact!
Are you a detail‑oriented customer service professional who loves digging in, researching solutions, and helping people through real‑world challenges? This role might be your next great move.
This position is not a high‑call‑volume job—it's a HEAVY email and case‑resolution role focused on delivering exceptional service to drivers and supporting our Account Managers who oversee large vehicle fleets.
What You’ll Do
As a key member of the Customer Support Team, you’ll help keep drivers on the road and fleets running smoothly by:
Customer Support &amp; Problem Solving
<ul>
<li>Managing a high volume of customer emails and case work through Salesforce</li>
<li>Assisting with vehicle ordering, service inquiries, and unique issues (such as impounds or missing documents)</li>
<li>Educating drivers on future steps, services, and resources</li>
<li>Performing detailed research to find answers and thinking creatively to resolve complex issues</li>
</ul>
Communication &amp; Collaboration
<ul>
<li>Working closely with a variety of internal departments</li>
<li>Communicating daily with both internal teams and external customers via MS Teams, phone, and email</li>
<li>Making outbound follow‑up calls to drivers and customers as needed</li>
</ul>
System &amp; Data Responsibilities
<ul>
<li>Handling CRM case management in Salesforce</li>
<li>Entering and updating customer information while actively engaging with them</li>
<li>Using internal systems to:
<ul>
<li>Create vehicle selectors</li>
<li>Process billing changes</li>
<li>Generate reports</li>
<li>Distribute insurance cards</li>
<li>Update driver data</li>
</ul>
</li>
<li>Contacting drivers to collect missing information via phone and email</li>
</ul>
What You BringMust‑Haves
<ul>
<li>2+ years of office‑based customer service experience</li>
<li>Strong written communication skills and polished, professional grammar</li>
<li>Excellent computer skills; ability to work across multiple databases and screens</li>
<li>Proficiency in Outlook, Word, and basic Excel (plus willingness to learn more)</li>
<li>40+ WPM typing speed (typing test required)</li>
<li>High school diploma</li>
</ul>
Nice to Have
<ul>
<li>Experience using Salesforce or other CRM platforms</li>
</ul>
You’ll Be Great in This Role If You Are…
<ul>
<li>A strong communicator who thrives through email</li>
<li>Naturally curious and resourceful—someone who enjoys researching solutions</li>
<li>Organized, detail‑focused, and comfortable juggling multiple tasks at once</li>
<li>A team player who collaborates well and stays calm under pressure</li>
<li>Tech‑savvy and adaptable to new systems quickly</li>
</ul>
Job Type &amp; Location
This is a Contract to Hire position based out of Schaumburg, IL.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schaumburg,IL.
Application Deadline
This position is anticipated to close on Jan 24, 2026.
h4&gt;About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Paid time off</li>
</ul>
 Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Print shop experience preferred. Applicant must have experience working with Microsoft Office (word, excel outlook). Must be able to create a pleasant and positive environment for our customers with good phone skills. We are a fast paced, deadline oriented environment. Hours are Monday-Friday 9-5. If you are dependable please email resume. Salary starts at $15 but can increase based on experience. Qualifications 
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Customer Service Representative or in a similar role is preferred</li>
<li>Comfortable using computers and customer management software</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

<h3>Job Description</h3>
Job Description
COMPANY OVERVIEW
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract; retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
POSITION OVERVIEW &amp; PURPOSE
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
ESSENTIAL FUNCTIONS &amp; BASIC DUTIES
<ul>
<li>
Develop and maintain customer relationships in a professional manner
</li>
</ul>
<ul>
<li>
Process hold/release of inventory
</li>
</ul>
<ul>
<li>
Review receipts/outbounds for accuracy
</li>
</ul>
<ul>
<li>
Invoice and verify accounts accurately and in a timely manner
</li>
</ul>
<ul>
<li>
Generate customer reports per customer request as needed
</li>
</ul>
<ul>
<li>
Verify inventory and notify customers of potential shortages
</li>
</ul>
<ul>
<li>
Ensuring electronic transactions are not failing
</li>
</ul>
<ul>
<li>
Coordinate with Operations on special customer requests, expediting when necessary.
</li>
</ul>
<ul>
<li>
Serve as first point of contact to resolve customer issues.
</li>
</ul>
<ul>
<li>
Maintain and file documentation in an organized and comprehensive way.
</li>
</ul>
<ul>
<li>
Perform other duties and special projects as needed.
</li>
</ul>
QUALIFICATIONS:
<ul>
<li>
High school diploma or GED required
</li>
</ul>
<ul>
<li>
Excellent verbal and written communication skills.
</li>
</ul>
<ul>
<li>
Excellent organizational skills, including ability to multi-task and prioritize workload.
</li>
</ul>
<ul>
<li>
Proficient computer skills, including Microsoft Office Suite.
</li>
</ul>
<ul>
<li>
Strong sense of urgency and ability to meet deadlines.
</li>
</ul>
<ul>
<li>
High level of attention to detail.
</li>
</ul>
<ul>
<li>
Willingness to carry out procedures as directed.
</li>
</ul>
<ul>
<li>
Understand and follow verbal instruction, written instruction, and company policies
</li>
</ul>
<ul>
<li>
Comfortable working independently or as a team.
</li>
</ul>
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

<h3>Job Description</h3>
Job Description
Customer Service Representative 
Stack Heating, Cooling, Plumbing, and Electrical is a family owned business proudly serving the Cleveland area for over 48 years. We consider our technicians to be more than just employees; they are integral members of our family. We deeply value their expertise, dedication, and alignment with our vision. Ensuring our team is always on top of industry trends, our facility includes a state-of-the-art, hands-on training room equipped with the latest technology. With this, we take pride in being the trusted specialists for home comfort and continue to be a friendly presence in our community.
We are currently looking for a dynamic CSR to join our team! We believe in creating a positive, energetic experience for our customers from the moment they call. Our team is friendly, enthusiastic, and always ready to deliver exceptional service with a smile-literally!
We're seeking like-minded individuals who are passionate about helping others and can bring a positive, can-do attitude to every interaction. If you're a self-motivated, upbeat professional who thrives on making a difference, we want to hear from you!
What do we bring to the table?
<ul>
<li>Comprehensive Benefits Package:
<ul>
<li>Medical and Dental coverage (75% covered for employee, 50% covered for dependents)</li>
<li>Long Term Disability insurance (100% covered by employer)</li>
<li>Paid vacation, holidays and time off</li>
</ul>
<ul>
<li>
<ul>
<li>Your BIRTHDAY is a PAID a holiday!</li>
</ul>
</li>
<li>Paid leave for Bereavement and Jury Duty</li>
<li>401(k) with 4% company match</li>
<li>Optional supplemental insurance</li>
</ul>
</li>
</ul>
<ul>
<li>Career Advancement: We're committed to your professional growth and career development</li>
<li>Join a Trusted Team: Be part of a company with a strong reputation and loyal customer base</li>
<li>Team Spirit: Enjoy events and team-building activities designed to foster camaraderie and fun!</li>
</ul>
<ul>
<li>
<ul>
<li>Company sponsored outings</li>
<li>Breakfast snacks in the winter</li>
<li>Hot Dog Fridays in the summer</li>
</ul>
</li>
</ul>
What will you be doing? As a Customer Service Representative, you will be the first point of contact for our customers, handling inbound phone calls and delivering exceptional service to meet their needs. Your role will focus on growing our customer base by providing helpful, friendly, and efficient support. You'll work in a dynamic, team-oriented environment, collaborating with colleagues to ensure customer satisfaction. Your positive attitude and attention to detail will be key to your success in this role.
Required Qualifications:
<ul>
<li>2+ years administrative/customer service experience</li>
<li>Candidates will be required to pass a background check upon being given a conditional offer of employment.</li>
<li>High school diploma or its equivalent</li>
<li>Strong work ethic and positive attitude</li>
<li>Proficient in Microsoft Office: Word, Excel, Outlook</li>
<li>Prioritization and organizational skills</li>
<li>High attention to detail with the ability to complete tasks and follow through</li>
<li>Works successfully in a fast paced environment</li>
<li>Professional and energetic communication</li>
<li>HVAC or related industry experience a plus</li>
</ul>

<h3>Job Description</h3>
Job Description
Welcome to Farmers Insurance - Guettler Insurance Agency! We are a customer-service-oriented agency located in the beautiful city of Portland, Oregon. As a member of our team, you'll play a crucial role in delivering exceptional service to our valued clients.
Join a supportive and dynamic work environment where your efforts will be recognized and rewarded. As a Customer Service Representative, you'll be the friendly voice of our agency, assisting clients with their inquiries and providing them with the information they need to make informed decisions.
If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, this is the perfect opportunity for you. Apply now and start your rewarding career with Farmers Insurance - Guettler Insurance Agency!
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Career Growth Opportunities
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Licensing Reimbursement
In Person Training
Health Insurance
Bonus

 Responsibilities 
- Handle inbound calls from clients, providing assistance and addressing their inquiries
- Process policy changes and updates accurately and efficiently
- Assist clients with billing and payment inquiries
- Educate clients about insurance coverage options and recommend suitable products
- Maintain a thorough understanding of insurance policies and regulations
 Requirements 
Extra consideration is given to candidate who are P&amp;C licensed or are willing to get licensed.
- Excellent verbal and written communication skills
- Friendly and customer-service-oriented attitude
- Strong problem-solving skills and attention to detail
- Ability to multitask and work well under pressure
- Proficiency in using computer systems and software

<h3>Job Description</h3>
Job DescriptionDo you have Call Center experience? Are you fluent in English and Spanish? Do you have Customer Service experience? Please take advantage of this wonderful opportunity in our El Monte office. Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with schools to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Fast paced environment. Must be able to work and be productive under minimal supervision. To thrive in this role, the candidate should be a friendly, tech-competent team player with a proven ability to build strong relationships within the community. A passion for helping others is essential. Bilingual a must: Must be fluent in English and Spanish. Benefits/Perks 
<ul>
<li>Competitive Compensation</li>
<li>Career Growth Opportunities</li>
</ul>
Responsibilities 
<ul>
<li>Receive inbound calls and place outbound calls to schools to promote our educational program</li>
<li>Identify the reason for the customers call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Provide program overview to school's personnel via Zoom</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications 
<ul>
<li>Bilingual is Preferred: Fluent in Spanish and English</li>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Benefits/Perks 
<ul>
<li>Negotiable</li>
<li>On-the-job training &amp; development</li>
<li>Paid time off (accrued)</li>
</ul>
Job Description Established property and casualty insurance agency is seeking experienced agency personnel for customer service roles in personal lines and commercial lines departments. Candidates must be positive, organized, and team players. You will work alongside a dynamic licensed sales staff of professionals who share a desire to succeed and grow. This full-time position focuses primarily on delivering excellent customer service and building lasting relationships with our clients, with opportunities to assist in sales support as you gain experience. We are looking for committed individuals to join our team as our agency continues to grow. Core Responsibilities: 
<ul>
<li>Provide excellent customer service in-office and over the phone, helping customers understand and navigate their policies and insurance needs.</li>
<li>Support file keeping and assist in day-to-day office processes that optimize the agencys effectiveness.</li>
<li>Manage inbound calls and route them as needed.</li>
<li>Assist with follow-up client communications and keep accurate records on provided platforms.</li>
<li>Provide administrative support to licensed sales staff, with potential opportunities to contribute to cross-sales and lead development.</li>
</ul>
Requirements: 
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Confident, self-starter who works well independently.</li>
<li>Strong organizational skills and ability to multi-task.</li>
<li>Comfortable using technology and learning new platforms.</li>
<li>Professional experience in customer service (insurance or office environment preferred).</li>
<li>Technical Proficiency: Experience with agency management software and standard office programs is typically required.</li>
<li>Organization: A high level of organization is needed to manage multiple client accounts, policies, and tasks simultaneously.</li>
<li>Detail-Oriented: Meticulous attention to detail is crucial for ensuring policy accuracy and proper documentation.</li>
<li>Problem-Solving: The ability to analyze situations, solve problems, and find solutions for clients is a key component of the role.</li>
<li>Insurance knowledge: A strong understanding of insurance products, coverage, and risk management is necessary.</li>
</ul>
Experience: 
<ul>
<li>Professional customer service in the Industry: 1 year (Required)</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive Pay</li>
<li>Professional Development</li>
<li>Job Stability in a growing industry</li>
</ul>
Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities 
<ul>
<li>Answer customer questions via phone, email, and in-person</li>
<li>Assist clients with new quotes, updating policies, payments, and other services</li>
<li>Schedule appointments and maintain calendar</li>
<li>Maintain detailed records of client interactions</li>
<li>Review audits and/or policies</li>
<li>Collaborate with colleagues to provide comprehensive customer service</li>
</ul>
Qualifications 
<ul>
<li>Knowledge of insurance products</li>
<li>High school diploma/GED required, Bachelors degree preferred</li>
<li>Excellent customer service skills</li>
<li>Highly organized with strong time management skills</li>
<li>Familiarity with Microsoft Office and other software applications</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 FAMILY-OWNED 3 RD GENERATION COMPANY SEEKING A CUSTOMER SERVICE REPRESENTATIVE IN OUR PUNTA GORDA LOCATION - We offer a MONDAY-FRIDAY WORK WEEK, NO WEEKENDS!! UP TO $22 @ HOUR NEGOTIABLE DOE- SPANISH REQUIRED PAID TIME OFF &amp; Holiday Pay 401K with company matching Medical, Dental, Vision &amp; Life Insurance Benefits Responsibilities: Provide information about the products and services to clients Work with Customer on setting up their insurance claim Manage customers appointment and scheduling based on data entered on internal CRM software Handle customer inquiries and complaints Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Sales Support Qualifications: Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Job Type: Full-time Benefits offered 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to commute/relocate: PUNTA GORDA, FL: Reliably commute or planning to relocate before starting work (Preferred) We comply with all applicable laws regarding background checks and will provide additional details during the hiring process Equal opportunity employer Military veterans are encouraged to apply, we appreciate your Service! We comply with all applicable laws regarding background checks and will provide additional details during the hiring process Job Type: Full-time

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Walden University Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission. We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.
&nbsp;
Schedule will be 12-9 PM EST or 1- 10 PM EST.&nbsp;
Job Description 
Opportunity at a Glance The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based on their need(s) to appropriate group(s). CSR's will also provide outreach to select students through various outbound initiatives. CSR's are responsible for providing excellent customer service, documentation or communications and appropriate follow up. Responsibilities
<ul>
<li>Provide initial support for customers by steering prospects to the appropriate team for service.</li>
<li>Respond to customer inquiries through phone, chat, email and possibly SMS.</li>
<li>Support select reserved students to counsel concerns by way of outlined published offers and/or documented counseling practices.</li>
<li>Document calls, chats, emails and customer information within Salesforce according to standard operating procedures and for tracking purposes.</li>
<li>Resolve customer issues at the front line.</li>
<li>Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director</li>
<li>Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing our customers.</li>
<li>Assist the CSR Supervisor with pilot and outbound call initiatives.</li>
<li>Stay up-to date on business processes and product knowledge, utilizing internal resources to accurately transfer calls to the appropriate team. Attends continuous training sessions to ensure the highest level of quality.</li>
<li>Performs other duties as assigned.</li>
<li>Complies with all policies and standards.</li>
</ul>
Qualifications 
<ul>
<li>High School Required</li>
<li>Bachelor's Degree Preferred</li>
<li>3+ years Customer service experience Preferred</li>
<li>Proficient in relevant computer systems and internet applications such as: Microsoft Office (Word, Excel, Power Point).</li>
<li>Excellent organizational, written and verbal communication skills.</li>
<li>Knowledge of administration and clerical processes.</li>
<li>Exceptional time management, follow-up, multi-tasking and problem-solving skills.</li>
<li>Ability to stay organized and work in a fast paced environment.</li>
<li>Energetic, Motivated, Solutions Oriented.</li>
</ul>
 Additional Information 
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.6 and $23.99. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including:
&nbsp;
&nbsp;
<ul>
<li>Health, dental, vision, life and disability insurance</li>
<li>401k Retirement Program + 6% employer match</li>
<li>15 Days of Paid Vacation Days each Calendar Year</li>
<li>12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit: <a href="https://careers.adtalem.com/benefits" target="_blank">https://careers.adtalem.com/benefits</a>. &nbsp;</li>
</ul>
&nbsp;
&nbsp;
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
&nbsp;

194,432 customer-service-representative Jobs