Customer Service Representative

Job Description

Job Description

We are seeking a highly motivated person to join our team. You will be responsible for building and maintaining strong relationships with our clients, as well as identifying new business opportunities. You will play a key role in driving sales and ensuring customer satisfaction.

Established in 2011, the Fischer Insurance Agency has grown to become a cornerstone in our community, offering comprehensive insurance solutions with a personal touch. We have cultivated an environment that extends beyond the traditional office setting, making it not just a place to work, but a place to belong.

We pride ourselves on creating a fun and engaging work environment where our team feels valued and motivated. Our belief is that a happy team leads to happy clients, and this philosophy has been key to our success. We understand the importance of work-life balance and foster this by organizing regular social events that allow our team to bond, relax, and enjoy each other's company outside of the office. From team outings to community events, we believe in working hard and playing hard.

If you're a motivated individual looking for a rewarding career, join us at the Fischer Insurance Agency!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Parental Leave

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Paid Gym Membership

Retirement Plan

Responsibilities

- Build and maintain strong relationships with existing clients

- Respond to all Client inquiries within one business day

-Answer inbound customer service and sales calls

- Proactively reach out to potential clients through warm calling and social media

- Prepare sales proposals, quote , and close deals

- Provide regular updates on sales activities, pipeline, and forecasts using Salesforce or other CRM tools

- Stay up-to-date with industry knowledge and technical sales skills to effectively communicate the value of our products or services

Requirements

```Competencies: Non- Negotiable Qualities```

-Positive personality

-Coachable and open to constructive criticism

-Excellent written and verbal communication skills

-Honest and has integrity

-Intrinsically driven to be successful

-Resourceful