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<h3>Job Description</h3>
Job DescriptionSummary/Objective: In this role, the Operations Manager plans, organizes and executes all facets of daily activity involving the pre-scheduling, unloading, processing and loading of freight in order to accomplish timely, accurate, safe and cost-effective shipment of goods to customer locations either personally or through staff of supervisors. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Ensures Facility housekeeping and the safe and injury-free operation of all activity conducted on a 24/7 basis related to the scheduling, unloading, processing, loading and shipping of freight.</li>
<li>Oversee customer relationships and the meeting or exceeding of customer expectations in terms of KPI requirements including the timely, damage free and accurate shipment of goods.</li>
<li>Plan and implement the efficient utilization of labor in order to achieve budgeted CPU and Units per Hour productivity objectives.</li>
<li>Ensure the availability of a skilled workforce by collaborating with Human Resources, Temporary Agencies and Safety Management in determining and delivering required training programs.</li>
<li>Establish standard operational procedures (SOPs) and continuous improvement activities (kaizen) to achieve optimum efficiency and budgeted return on investment (ROI) objectives.</li>
<li>Develop a highly productive staff of subordinates by actively participating in recruitment, selection, performance management, and reward/recognition programs.</li>
<li>Adhere to all policies, procedures, and code of ethics.</li>
<li>Provide for the safety and well-being of all subordinate personnel.</li>
<li>Create and maintain high levels of employee productivity and engagement.</li>
<li>Meet or exceed customer expectations pertaining to timeliness and quality of service.</li>
<li>Actively participate in the development of annual operating budgets, capital investment, cost reduction, continuous improvement, and accident prevention programs.</li>
<li>Demonstrate effective management planning, organizing, communicating, directing, controlling, and innovating skills.</li>
<li>Effectively resolve customer service problems with timely customer interaction and problem-solving skills.</li>
</ul>
 Core Behaviors: Demonstrate to comply with Custom Goods’ Core Behaviors:
<ul>
<li>Servant Leadership</li>
<li>Passion for Excellence</li>
<li>Integrity</li>
<li>Resilient</li>
<li>Intense Safety Focus</li>
<li>Trust</li>
</ul>
Required Education and Experience
<ul>
<li>Eight years of demonstrated supervisory or managerial experience in a high-volume warehouse, preferably cross dock or transloading, distribution, manufacturing or similar environment.</li>
<li>Prior experience with the preparation of operating budgets, capital improvement projects, cost reduction initiatives, and productivity improvement plans.</li>
<li>Excellent interpersonal and communication skills, both verbal and written.</li>
<li>Demonstrated ability to develop and maintain collaborative relations among all levels of an organization.</li>
<li>Computer literacy with MS Office Suite essential; prior experience with Warehouse Management and Yard Management Systems preferred and Manhattan Scale (WMS) a plus.</li>
<li>Bachelor’s degree (B.A. / B.S.) from an accredited four-year college or university, or equivalent combination of education and experience.</li>
</ul>
&nbsp; AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
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Operations Manager

<h3>Job Description</h3>
Job Description
We are seeking an Operations Manager to become an integral part of our team! You will coordinate and oversee the organization's daily operations. Responsibilities:
<ul>
<li>Manage and improve operational practices and performance</li>
<li>Allocate resources and materials to meet project deadlines</li>
<li>Track and forecast operational trends and analysis</li>
<li>Provide daily operations oversight for outside teams</li>
<li>Ensure regulatory compliance and formalize policies and procedures accordingly</li>
<li>Maintain customer service and quality control standards</li>
<li>Investigate incidents and correct substandard conditions</li>
<li>Develop and implement business strategies</li>
<li>Supervise staff and provide training</li>
<li>Conduct inspections and audits</li>
<li>Prepare reports for senior management</li>
</ul>
​Qualifications:
<ul>
<li>Minimum of 5 years experience in operations, quality or other related fields</li>
<li>Strong management, leadership, and communication skills</li>
<li>Strong problem solving and critical thinking skills</li>
<li>Flexible</li>
<li>Physical capability to lift up to 75 lbs</li>
</ul>
​Work Environment: 
<ul>
<li>Office and warehouse settings</li>
<li>Potential hazards and use of PPE</li>
</ul>

<h3>Job Description</h3>
Job DescriptionSalary: 
About Alston Construction: Alston Construction Company is a nationwide general contractor, with more than 20 offices coast to coast. For over 35 years we have delivered on our promises to our employees, clients, and business partners. We offer extremely competitive salaries, a superb benefits package, and a great place to work! In addition to routinely receiving awards for our projects and safety performance, we have also received numerous Best Places to Work awards! We look for passionate construction professionals who share our core values, to include: commitment, integrity, teamwork, and respect. As our CEO, Paul Little, says In order to be successful at Alston Construction, you must enjoy seeing success in others. If this sounds like you and what youre looking for, wed love to hear from you!
 
Our top tier benefits package includes medical, dental, vision, prescription safety glasses, short-term disability, long-term disability, life insurance/AD&amp;D, HSA, health FSA, dependent daycare FSA, EAP, 401(k), Roth 401(k), After-Tax Roth In-Plan Conversion; paid vacation and sick time, paid holidays, tuition reimbursement, Tickets at Work, paid Identity Theft Protection (family coverage) and more!
 
Job Title: Operations Manager
 
Job Summary: Responsible for the daily management, supervision, coordination, and successful completion of projects for the assigned business unit(s). The overall goal of the Operations Manager is to ensure the business units operations are effective, comply with company policies and procedures, adhere to industry best practices, and are profitable.
 
Essential Duties and Responsibilities will include:
<ul>
<li>Participate in establishing short and long-term goals and objectives for business unit(s), consistent with corporate goals and objectives, and communicate to staff.</li>
<li>Plan, manage, and complete assignments and projects on time and accurately. Assume responsibility for performance and productivity of self and team.</li>
<li>Provide oversight to ensure all projects are completed in a quality manner, on time and within budget.</li>
<li>Make recommendations on ways to improve business operations, looking for ways to improve efficiency and profitability and to increase client satisfaction. </li>
<li>Develop and maintain strong working relationships with Company staff, prospective and current clients, architects, engineers, and subcontractors. </li>
<li>Provide leadership and guidance to staff; provide oversight to ensure effective and efficient operation of business unit(s) and compliance with Alston Constructions established policies and procedures.</li>
<li>Mentor, develop and train Operations staff.Proactively identify workforce needs. Assist in recruiting efforts through networking in the local community. Interview and assist in the selection of new staff.</li>
<li>Review contracts and assist VP/GM, SVP/RM and Risk Management with mitigating risks associated with project and contract terms. </li>
<li>Assist in identifying new work opportunities and advise VP/GM of potential projects with existing and new clients and lead or participate in the pursuit of project leads.</li>
<li>Other relevant duties.</li>
</ul>
 
Education, Experience, and Licensing/Certifications include:
<ul>
<li>Degree in Construction Management, Engineering or related field and appropriate experience successfully managing construction projects for a general contractor from conception to completion. An equivalent combination of education and experience will be considered.</li>
<li>Design-build experience on relevant project types.</li>
<li>Valid drivers license with satisfactory driving record.</li>
</ul>
 
Alston Construction is an Equal Opportunity Employer.

<h3>Job Description</h3>
Job DescriptionSummary/Objective: In this role, the Operations Manager plans, organizes and executes all facets of daily activity involving the pre-scheduling, unloading, processing and loading of freight in order to accomplish timely, accurate, safe and cost-effective shipment of goods to customer locations either personally or through staff of supervisors. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Ensures Facility housekeeping and the safe and injury-free operation of all activity conducted on a 24/7 basis related to the scheduling, unloading, processing, loading and shipping of freight.</li>
<li>Oversee customer relationships and the meeting or exceeding of customer expectations in terms of KPI requirements including the timely, damage free and accurate shipment of goods.</li>
<li>Plan and implement the efficient utilization of labor in order to achieve budgeted CPU and Units per Hour productivity objectives.</li>
<li>Ensure the availability of a skilled workforce by collaborating with Human Resources, Temporary Agencies and Safety Management in determining and delivering required training programs.</li>
<li>Establish standard operational procedures (SOPs) and continuous improvement activities (kaizen) to achieve optimum efficiency and budgeted return on investment (ROI) objectives.</li>
<li>Develop a highly productive staff of subordinates by actively participating in recruitment, selection, performance management, and reward/recognition programs.</li>
<li>Adhere to all policies, procedures, and code of ethics.</li>
<li>Provide for the safety and well-being of all subordinate personnel.</li>
<li>Create and maintain high levels of employee productivity and engagement.</li>
<li>Meet or exceed customer expectations pertaining to timeliness and quality of service.</li>
<li>Actively participate in the development of annual operating budgets, capital investment, cost reduction, continuous improvement, and accident prevention programs.</li>
<li>Demonstrate effective management planning, organizing, communicating, directing, controlling, and innovating skills.</li>
<li>Effectively resolve customer service problems with timely customer interaction and problem-solving skills.</li>
</ul>
 Core Behaviors: Demonstrate to comply with Custom Goods’ Core Behaviors:
<ul>
<li>Servant Leadership</li>
<li>Passion for Excellence</li>
<li>Integrity</li>
<li>Resilient</li>
<li>Intense Safety Focus</li>
<li>Trust</li>
</ul>
Required Education and Experience
<ul>
<li>Eight years of demonstrated supervisory or managerial experience in a high-volume warehouse, preferably cross dock or transloading, distribution, manufacturing or similar environment.</li>
<li>Prior experience with the preparation of operating budgets, capital improvement projects, cost reduction initiatives, and productivity improvement plans.</li>
<li>Excellent interpersonal and communication skills, both verbal and written.</li>
<li>Demonstrated ability to develop and maintain collaborative relations among all levels of an organization.</li>
<li>Computer literacy with MS Office Suite essential; prior experience with Warehouse Management and Yard Management Systems preferred and Manhattan Scale (WMS) a plus.</li>
<li>Bachelor’s degree (B.A. / B.S.) from an accredited four-year college or university, or equivalent combination of education and experience.</li>
</ul>
&nbsp; AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
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<h3>Job Description</h3>
Job Description
&nbsp; ﻿﻿
Operations Manager- Upcoming McKinney Club
Here We GROW Again!&nbsp;&nbsp;Are you ready to step into a leadership role that drives both people and performance? As an Operations Manager at Crunch Fitness, you’ll be the heartbeat of the club, setting the tone for energy, positivity, and results every single day. You’ll be the first impression our members and team experience, making an immediate and lasting impact on their journey. If you’re passionate about fitness, thrive in a people-first culture, and are motivated by growth and results, this is your chance to lead from the front. With 85+ clubs open and 100+ more on the way, the opportunities for career advancement are limitless.
Job Summary
As an Operations Manager, you will be responsible for the day-to-day member and team experience within your club. From new member onboarding to staff training and performance coaching, you’ll ensure smooth daily operations while driving key business results. You’ll play a critical role in member sales, retention, and satisfaction—while supporting the General Manager in hitting all membership goals. This is a leadership role where you’ll inspire both your team and members to succeed.
Key Responsibilities
<ul>
<li>Deliver an exceptional first impression every day by ensuring a positive, welcoming environment for members and staff.</li>
<li>Drive member integration and sales performance by leading kickoff sessions, boosting booking and participation percentages, and supporting ACH setup and account management.</li>
<li>Support retention efforts through cancel-save processes, follow-up calls with cancelled members, and month-over-month cancel reduction strategies.</li>
<li>Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and duplication.</li>
<li>Organize and execute member engagement events, including monthly appreciation parties, social media initiatives, and community-building activities.</li>
<li>Manage operational details such as cooler/drink inventory, member billing updates, and reporting accuracy.</li>
<li>Conduct weekly leadership meetings with club leaders (GM, AGM, PTM, GFM) to review performance, address challenges, and drive accountability.</li>
<li>Oversee implementation and follow-up on all cleaning systems and protocols to maintain Crunch’s high standards.</li>
<li>Review daily and monthly performance reports to identify opportunities for improvement and provide training/development solutions.</li>
<li>Actively support the General Manager in achieving all membership unit and revenue targets.</li>
</ul>
What We Look for In Our Operations Manager:
<ul>
<li>Outgoing and positive personality with strong leadership presence</li>
<li>Sales-minded, customer-service driven, and results-oriented</li>
<li>Someone who embraces member retention strategies, including cancel-save processes, follow-up calls, and integration of new members.</li>
<li>Strong communication skills with the ability to coach and motivate teams</li>
<li>An organized manager with strong attention to detail to oversee billing, reporting, inventory, and cleaning systems</li>
<li>Previous leadership or operations experience in fitness, sales, or hospitality preferred</li>
<li>A growth-minded individual who can support the General Manager in achieving all membership unit targets and contribute to the overall success of the club</li>
</ul>
Benefits &amp; Perks
<ul>
<li>Competitive pay with growth opportunity in a rapidly expanding company</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off (PTO)</li>
<li>Life Insurance &amp; Short-Term Disability</li>
<li>Free Crunch Fitness Membership</li>
<li>Discounted Personal Training Sessions</li>
<li>Ongoing training and career development opportunities</li>
</ul>
If you’re driven, sales-focused, and ready to be the energy that drives both members and staff forward—apply today and grow with us! &nbsp;
​ About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness.&nbsp; The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Tennessee, Texas, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.&nbsp; With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.&nbsp; 
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
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<h3>Job Description</h3>
Job Description
Operations Manager
Department – Executive Office
Reports to – General Manager
 
What’s the job?
As a key member of the property leadership team, the Operations Manager works closely with the General Manager to oversee and guide the total operations of the property. You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, labor, and personnel management. As Operations Manager, you support the successful execution of all operational departments in the hotel which may include Front Office, Housekeeping, Complimentary Breakfast and Engineering/Maintenance. The Operations Manager will be the champion of the hotel’s operations and serve as an extension of the General Manager in their absence.
Your day-to-day
Guest Experience
<ul>
<li>Ensure the hotel exceeds Opal goals and brand standards for guest satisfaction and service.</li>
<li>Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.</li>
<li>Serve and build relationships with guests – ask for their feedback and show them hospitality.</li>
<li>Represent and build the hotel’s online reputation on review sites.</li>
<li>Communicate daily activity and guest feedback with all other hotel department managers.</li>
<li>Serve and build relationships with guests – ask for their feedback and show them hospitality.</li>
<li>You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.</li>
</ul>
Leadership
<ul>
<li>As Operations Manager, you will have a comprehensive and authoritative knowledge of all Operations departments. </li>
<li>Motivate, coach / mentor, and train team members, set goals and hold team members accountable.</li>
<li>Provide feedback, rewards, and recognition to team members.</li>
<li>Develop programs and initiatives to increase team engagement that are aligned with the service philosophy.</li>
<li>Develop, implement, and monitor team member succession planning to ensure future bench strength.</li>
<li>Oversee HR related actions in accordance with rules and policies, includes active participation in team member recruitment and on-boarding.</li>
<li>Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal’s Standard Operating Procedures.</li>
<li>Perform other duties as assigned. May also serve as manager on duty, breakfast host, front desk associate and/or Sales Manager.</li>
</ul>
Cost Control
<ul>
<li>Effectively manage and control all operational expenses, including front desk, breakfast area, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines.</li>
<li>Continually seek and implement cost saving strategies.</li>
<li>Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.</li>
</ul>
Requirements
<ul>
<li>High school diploma or higher-level education</li>
<li>Two years minimum experience in a hotel supervisor/managerial position</li>
<li>Must be a strong leader, self-motivator, team builder and willing to work 50+ hours per week with flexibility (minimum five days per week).</li>
<li>Must speak fluent English (other languages preferred)</li>
<li>Specific Requirements</li>
<li>Be proficient in the use of the property management system, accounting system, and facilities management software; train team members on all requisite systems.</li>
<li>Have a functional understanding of all operations department operational procedures.</li>
<li>Enforce all existing and new policies and procedures for all Operations departments.</li>
<li>Maintain proper staffing in all Front Desk, breakfast, and housekeeping areas according to occupancy levels.</li>
<li>Conduct regular performance reviews and provide feedback to hourly team members.</li>
<li>Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations.</li>
<li>Constantly monitor front office communications logs.</li>
<li>Monitor the appearance of all staff, to ensure they are following company uniform policy.</li>
<li>Be the hotel champion for attaining loyalty enrollment goals</li>
<li>Conduct daily huddles and individual meetings as needed.</li>
<li>Participate in all departmental meetings with the General Manager.</li>
<li>Supervise delegated responsibilities and follows up.</li>
<li>Be proficient in the use of all front office equipment such as credit card machine, copier and fax.</li>
<li>Maintain all equipment, conduct inventories as per standard operating procedures, and maintain office and breakfast area supplies at par.</li>
<li>Effectively communicate unique situations, unusual developments or problems with GM and leadership team.</li>
<li>Handle guest complaints effectively and hospitably, in accordance with Opal and Brand standards.</li>
<li>Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift.</li>
<li>Complete weekly schedules for assigned departments per standard operating procedures.</li>
<li>Understand the Chart of Accounts in order to code hotel invoices for the Front Office and the breakfast area.</li>
<li>Process reservations and cancellations by mail, telephone, fax and central reservation systems referrals.</li>
<li>Process reservations and cancellations received from sales office and other hotel departments.</li>
<li>Have complete knowledge of room types and offered rate plans.</li>
<li>Open and close out discount rates on reservation systems when applicable.</li>
<li>Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows.</li>
<li>Exhibit exceptional leadership skills.</li>
<li>Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.</li>
<li>Respond to Franchise guest surveys and online reviews (TripAdvisor, Google, Expedia, etc.).</li>
<li>Research and prepare responses to credit card chargeback disputes.</li>
</ul>
Optimum Attributes
<ul>
<li>Effective communication skills</li>
<li>Pleasing Personality</li>
<li>Team player</li>
<li>Great listener</li>
<li>Open with praise, discreet with criticism</li>
<li>Willing to work on weekends and holidays as required</li>
<li>Well-groomed and professional appearance</li>
<li>Tech-savvy</li>
</ul>
Performance Standards
Performance shall be measured by the following:
<ul>
<li>Budgeted RevPAR</li>
<li>STR Report RevPAR Index</li>
<li>Guest Service Index (GSS)</li>
<li>Associate Standard Index (ASI)</li>
</ul>
 The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunities Employer

<h3>Job Description</h3>
Job DescriptionDescription:
***2ND SHIFT ONLY: 2:00pm - 11:30pm***
 
 
About Us:
Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services.
Job Description
 
Purpose and Scope:
Tasked with overseeing and optimizing all operational aspects of the organization to ensure efficiency, productivity, and profitability. Leveraging your extensive experience and leadership skills, you lead a multifaceted team, implement strategic initiatives, and drive continuous improvement across operational processes. Your role is pivotal in aligning operations with the organization's objectives while maintaining a focus on quality, customer satisfaction, and cost-effectiveness. 
Responsibilities:
<ul>
<li>Provide strategic direction and leadership to the operations team, ensuring alignment with the organization's goals and objectives. </li>
<li>Oversee the day-to-day operations of multiple departments, including manufacturing, logistics, supply chain, and facilities management. </li>
<li>Analyze existing operational processes and identify opportunities for improvement, streamlining workflows, and enhancing efficiency. </li>
<li>Implement best practices, standard operating procedures (SOPs), and quality control measures to optimize operational performance. </li>
<li>Recruit, develop, and mentor a high-performing operations team, fostering a culture of collaboration, accountability, and continuous learning. </li>
<li>Set clear performance objectives, provide regular feedback, and facilitate training and development programs to enhance team capabilities. </li>
<li>Manage resources effectively, including human capital, equipment, and budget allocations, to maximize productivity and minimize costs. </li>
<li>Develop and monitor operational budgets, ensuring adherence to financial targets and identifying opportunities for cost savings. </li>
<li>Establish and enforce quality standards and compliance regulations across all operational activities, ensuring adherence to industry regulations and company policies. </li>
<li>Conduct regular audits and inspections to monitor compliance and mitigate operational risks. </li>
<li>Collaborate with cross-functional teams, including sales, marketing, finance, and IT, to ensure seamless coordination and alignment of operational activities with business objectives. </li>
<li>Build and maintain strong relationships with suppliers, vendors, and other external partners to optimize supply chain management and procurement processes. </li>
</ul>
 
Requirements:
Required PPE:
<ul>
<li>Safety Vest</li>
<li>Safety Glasses </li>
<li>String Knit Gloves </li>
</ul>
Skills / Qualifications:
<ul>
<li>Strong leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve organizational goals. </li>
<li>Analytical mindset with excellent problem-solving abilities and a focus on data-driven decision-making. </li>
<li>Proficiency in project management methodologies, operational analytics, and continuous improvement frameworks such as Lean Six Sigma. </li>
<li>Excellent communication skills, both verbal and written, can effectively collaborate with internal and external stakeholders at all levels. </li>
</ul>
Job Competency / Qualifications
Education/ Training:
<ul>
<li>Bachelor’s degree in business administration, Operations Management, Engineering, or a related field; MBA or relevant advanced degree preferred. </li>
</ul>
Technical Requirements:
<ul>
<li>Proven strategic planning and budgeting experience </li>
<li>Demonstrated experience setting, monitoring and meeting quarterly and annual goals. </li>
<li>Experience building and scaling teams and systems </li>
<li>Problem-solving skills with an entrepreneurial mindset. </li>
</ul>
Experience:
<ul>
<li>A minimum of Three (3) years of proven work experience in warehouse, fulfillment or logistics. Managing operational teams and driving process improvements. </li>
</ul>
DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY
Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.

<h3>Job Description</h3>
Job Description
Operations Manager – No Healthcare Experience Needed
Lead with Purpose. Make an Impact. Grow with Us.
At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Operations Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve.
About the Role
As a Operations Manager, you’ll oversee day-to-day clinic operations and ensure that every patient experience is smooth, warm, and professional. You’ll coach your team, hit performance goals, and help patients feel valued from the moment they walk through our doors.
Key Responsibilities:
<ul>
<li>Lead and motivate a team to deliver exceptional, patient-first care</li>
<li>Manage daily clinic operations and resolve workflow challenges efficiently</li>
<li>Support patient education and communicate our services with confidence</li>
<li>Monitor KPIs and use data to drive performance and improvements</li>
<li>Foster a calm, welcoming environment aligned with Serenity's high standards</li>
<li>Implement best practices to improve efficiency and reduce operational waste</li>
<li>Give and receive feedback — always aiming to improve the clinic experience</li>
</ul>
About Serenity Healthcare
Serenity Healthcare provides cutting-edge, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. We focus on holistic, technology-driven solutions such as Transcranial Magnetic Stimulation (TMS) that help patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results.
Ready to Lead with Impact? Apply Now.
Join Serenity and become part of a team changing lives through innovative care.
Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration. Employment is contingent upon successful completion of a background check and drug screening.
Requirements
What We’re Looking For
Required Qualifications:
<ul>
<li>3+ years of experience in team leadership or operational management</li>
<li>Proven experience managing performance metrics and goal outcomes</li>
<li>Strong communication skills — both verbal and written</li>
<li>Experience leading performance conversations and coaching individuals</li>
<li>Ability to make smart, empathetic decisions in a fast-paced setting</li>
<li>Willingness to take full ownership of team results and branch operations</li>
</ul>
Preferred (Not Required):
<ul>
<li>Experience in relationship-focused sales or customer experience roles</li>
<li>Background in hospitality, wellness, fitness, or people-facing industries</li>
<li>Familiarity with basic administrative processes or scheduling systems</li>
</ul>
Benefits
Why Join Serenity Healthcare?
We’re not just offering a job — we’re offering a career with purpose and room to grow.
What We Offer:
<ul>
<li>Competitive pay and rapid promotion opportunities</li>
<li>90% employer-paid medical, dental &amp; vision insurance</li>
<li>401(k)</li>
<li>10 PTO days (15 after one year) + 10 paid holidays</li>
<li>Supportive leadership and a mission-driven culture</li>
<li>Professional development in a growing healthcare company</li>
</ul>

<h3>Job Description</h3>
Job Description
We are seeking a proven and proactive Manager, Network &amp; Systems Operations, to lead a small, high-impact technology team. This is a management role first, focused on setting direction, driving accountability, and ensuring operational excellence across network, systems, and infrastructure functions.
The ideal candidate brings a strong technical foundation and understands how to engage directly when needed, but their primary responsibility is to lead the team, align with stakeholders, and deliver results. Success in this role means building clarity, maintaining standards, and developing both people and process by working across departments to scope, plan, and deliver technical projects with defined outcomes and timelines.
What You Will Do:
Team Leadership &amp; Development
<ul>
<li>Lead and develop the network, systems, and integration operations team with a focus on clarity, accountability, and high performance</li>
<li>Provide direction for core systems operations, stepping in during critical issues when needed</li>
<li>Empower team members to own solutions while serving as an escalation point during high-priority incidents</li>
</ul>
Strategic Alignment
<ul>
<li>Set infrastructure priorities in coordination with Strategic Technology Operations and Helpdesk leadership</li>
<li>Align team objective with broader organizational goal through intentional planning and partnership.</li>
</ul>
Operational Excellence
<ul>
<li>Enforce sustainable change management practices with a focus on risk mitigation and clear communication</li>
<li>Ensure quality documentation and process adherence across systems, hardware, and software</li>
<li>Maintain and improve core infrastructure services including Cisco UCS (FlexPod), Cisco Networking, Aruba Wireless, NetApp, and Palo Alto firewalls.</li>
</ul>
Resiliency &amp; Continuity
<ul>
<li>Oversee disaster recovery readiness through robust DRaaS implementation and regular testing</li>
<li>Maintain systems uptime and reliability through proactive monitoring and issue resolution</li>
</ul>
Vendor &amp; Facility Coordination
<ul>
<li>Build and manage strong relationships with key partners including hardware vendors, MSSP, SOC provider.</li>
<li>Partner with Arena Technology to ensure consistent operational reliability across facilities</li>
</ul>
What We Need from Our Manager, Network &amp; Systems Operations:
<ul>
<li>Proven leader with a strong operational mindset, experienced in guiding infrastructure teams, prioritizing effectively, driving accountability, and delivering results in fast-paced environments.</li>
<li>Technically proficient in Cisco networking (routing, switching, UCS/FlexPod), NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions, with hands-on capabilities when needed.</li>
<li>Skilled in vendor management and collaboration, particularly with MSSPs, SOC providers, and infrastructure partners, ensuring strong external partnerships and service delivery.</li>
<li>Adept at change management, access control, and maintaining clear, thorough operational documentation to support stability and compliance.</li>
<li>Clear, confident communicator who builds alignment, develops team capabilities, and thrives in service-driven settings—sports or live entertainment experience preferred.</li>
</ul>
Experience/ Education Requirements:
<ul>
<li>5+ years of experience leading network and systems operations in enterprise or multi-site environments, with a focus on infrastructure and IT services.</li>
<li>Strong leadership background with a track record of owning processes, driving operational accountability, and guiding high-performing teams.</li>
<li>Hands-on expertise in Cisco networking (UCS, routing, switching), VMware, NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions.</li>
<li>Skilled in implementing change management, access control, and maintaining clear documentation standards to support security and efficiency.</li>
<li>Proven success managing vendor relationships, including MSSPs and SOC providers, ensuring effective and secure service delivery.</li>
<li>Preferred: Bachelor’s degree in Information Technology or a related field; certifications such as CCNP, ITILv4, or CISSP.</li>
<li>Preferred: Experience in sports, live entertainment, or venue operations.</li>
</ul>

Manager, Network & System Operations

<h3>Job Description</h3>
Job DescriptionDescription:
The Practice Operations Manager is responsible for the daily operational performance of assigned clinic locations, ensuring smooth, efficient, and patient-centered operations in this busy Dermatology Group Practice. This role bridges the gap between on-site teams and central administration while providing front line management to assigned locations. The successful candidate will be able to maintain excellence in service delivery, staff coordination, and regulatory compliance. The Operations Manager partners closely with the Controller for administrative and financial continuity and works collaboratively with the Executive Advisor to uphold policies, compliance standards, and best practices.
 
Full time, Mon-Friday. 
 
Key Responsibilities include: 
 
1. Operations Oversight
<ul>
<li>Oversee day-to-day operations of practice sites, ensuring efficient workflow, adherence to policies, and optimal patient satisfaction.</li>
<li>Manage facility maintenance, vendor relationships, and supply chain functions (ordering, inventory control, cost management).</li>
<li>Coordinate with the Controller to monitor operational budgets and implement cost-control measures.</li>
<li>Ensure CLIA compliance for in-office labs and coordinate with Dermatopathology team on laboratory and safety standards.</li>
</ul>
2. Staff Supervision and Support
<ul>
<li>Provide direct supervision to the front-line team members and leads.</li>
<li>Oversee onboarding and training for new hires; ensure adherence to orientation and competency standards.</li>
<li>Partner with Executive Advisor for performance evaluations, disciplinary actions, and staff development.</li>
<li>Foster a positive, accountable, and collaborative work culture aligned with the organization’s mission and values.</li>
</ul>
3. Scheduling and Workforce Management
<ul>
<li>Oversee schedules to ensure adequate coverage and efficient patient flow.</li>
<li>Coordinate time-off requests, shift coverage, and cross-training to minimize disruption to patient care.</li>
<li>Identify staffing needs and perform recruiting, interviewing, and onboarding of new team members.</li>
</ul>
4. Quality, Compliance, and Patient Experience
<ul>
<li>Partner with the Executive Advisor to implement and monitor quality assurance programs, including MIPS and internal audits.</li>
<li>Support adherence to regulatory standards (HIPAA, OSHA, CLIA, TMB, and payer compliance).</li>
<li>Respond promptly to patient feedback and operational challenges, ensuring issues are resolved with professionalism and care.</li>
</ul>
5. Communication and Leadership Coordination
<ul>
<li>Act as liaison between clinical sites and central leadership (Controller, President, Executive Advisor).</li>
<li>Attend management meetings and prepare operational reports as requested.</li>
<li>Escalate HR or compliance issues appropriately to the Controller or Executive Advisor</li>
<li>Ensure consistent communication and alignment across all clinics regarding policy changes, procedural updates, and initiatives.</li>
</ul>
This is not all inclusive.
 
Please submit your CV and letter of interest. Incomplete submissions will not be reviewed. 
Requirements:
Location: On-site (Houston Area Clinics)
 
Qualifications Education &amp; Experience
<ul>
<li>Bachelor’s degree in healthcare administration, business, or related field (required), Master's Degree Preferred.</li>
<li>Minimum 7 years of progressive and demonstrated management experience in a multi-site medical or dermatology practice (required).</li>
<li>Knowledge of CLIA regulations, OSHA, HIPAA, Texas Workforce Commission standards. </li>
<li>Familiarity with EHR systems (e.g., EMA, ModMed, or comparable) and medical billing workflows preferred. </li>
</ul>
Skills &amp; Attributes
<ul>
<li>Strong servant leadership experience with organizational acumen and demonstrated communication skills.</li>
<li>Hands-on management style with the ability to assist front or back office as needed.</li>
<li>High degree of professionalism, discretion, and integrity.</li>
<li>Strong problem-solving, prioritization, and follow-through abilities.</li>
<li>Ability to manage multiple locations and competing demands.</li>
</ul>

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