field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
<ul>
<li>Welcomes and greets all patients and visitors, in person or over the phone.</li>
<li>Is responsible for keeping the front desk area clean and organized.</li>
<li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).</li>
<li>Collects outstanding patient balances.</li>
<li>Obtains referrals and authorizations when required.</li>
<li>Scans incoming faxes, consents, reports, and all other patient information into patient chart.</li>
<li>Generates batch transmittal reports for each day.</li>
<li>Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.</li>
<li>Schedules follow up services and office visits for patients.</li>
<li>Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.</li>
<li>Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.</li>
<li>Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.</li>
<li>Ensures proper hand off of responsibilities once their task is completed.</li>
<li>Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.</li>
<li>Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.</li>
<li>Consistently demonstrates good use of time and resources.</li>
<li>Ensuring that all medical records are accurate and complete.</li>
<li>Performs other position related duties as assigned.</li>
</ul>
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
<ul>
<li>N/A</li>
</ul>
KNOWLEDGE | SKILLS | ABILITIES
<ul>
<li>Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.</li>
<li>Ability to answer multiple incoming telephone calls.</li>
<li>Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.</li>
<li>Customer-oriented with ability to remain calm in difficult situations.</li>
<li>Ability to work independently and manage multiple deadlines.</li>
<li>Ability to comprehend established office routines and policies.</li>
<li>Ability to keep financial records and perform mathematical tasks.</li>
<li>Knowledge of Medical Terminology.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient interpersonal relations skills.</li>
<li>Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).</li>
<li>Ability to navigate online health insurance portals to verify benefits.</li>
<li>Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA &amp; CMS guidelines for Parts C &amp; D on General Compliance and Fraud, Waste &amp; Abuse.</li>
<li>Complies with HR confidentiality standards.</li>
</ul>
 
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
 
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
 
REQUIRED TRAVEL
N/A
 
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%

Patient Service Representative I

<h3>Job Description</h3>
Job Description
Job Title: Patient Service Representative (Temporary-to-Hire)
Location: Yardley, PA
Schedule: 35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)
Contract Length: Minimum of 12 weeks, with potential for extension or permanent placement
 
Job Summary:
A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.
 
Key Responsibilities:
<ul>
<li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li>
<li>Schedule patient appointments and ensure efficient calendar management</li>
<li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li>
<li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li>
<li>Document and update patient information accurately in internal systems</li>
<li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li>
</ul>
Qualifications:
Education: High School Diploma or equivalent required
 
Experience:
<ul>
<li>1–2 years of experience in an administrative or clerical role with strong computer skills</li>
<li>Prior experience in a healthcare setting or with health insurance verification is preferred</li>
<li>Excellent customer service and communication skills</li>
<li>Ability to manage multiple tasks and prioritize in a fast-paced environment</li>
</ul>
 
Additional Details:
<ul>
<li>This is an on-site position located in Yardley, PA</li>
<li>Temporary assignment for a minimum of 12 weeks with potential for long-term or permanent placement based on performance and client needs</li>
<li>Must be flexible to work shifts starting as early as 6:30 AM and ending as late as 7:00 PM.</li>
</ul>
 
If you are interested in this opportunity, please apply by submitting a resume in Microsoft Word format, or, email your resume to Kirk.Forchetti@roberthalf com. Or, call Kirk @ 215-785-6843.

Patient Service Representative

<h3>Job Description</h3>
Job DescriptionVoted “Best Places to Work in Maine,” AFC Urgent Care located just over the Casco Bay Bridge in South Portland is hiring part time Patient Service Representatives.&nbsp; With AFC Urgent Care, every shift you work you will experience the great gratitude our patients have for the team and our center.&nbsp; And you will also feel supported by a team who truly believes in teamwork and one that shares a common goal- to deliver the best possible patient experiences and care.&nbsp;Key Responsibilities:·&nbsp; &nbsp; &nbsp; &nbsp; Greet our patients as they enter the center always making them feel welcomed·&nbsp; &nbsp; &nbsp; &nbsp; Provide patients with the necessary forms to complete providing explanations and assistance as needed·&nbsp; &nbsp; &nbsp; &nbsp; Register patients entering demographic and insurance information with upmost accuracy into our electronic medical record system·&nbsp; &nbsp; &nbsp; &nbsp; Verify insurance eligibility, collect and record receipt of co-pays·&nbsp; &nbsp; &nbsp; &nbsp; Answer telephone calls and relay messages as needed·&nbsp; &nbsp; &nbsp; &nbsp; Perform various clerical duties such as photocopying forms, faxing and scanning·&nbsp; &nbsp; &nbsp; &nbsp; Other administrative duties as assigned/needed·&nbsp; &nbsp; &nbsp; &nbsp; Help to ensure that the patients are flowing through the center efficiently&nbsp;If you are:&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; Friendly, professional, hard-working and have a contagious positive attitude&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; Genuine and kind, and like to make people feel welcomed and special&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; Great with clear, professional and positive verbal and written communication skills&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; Dependable, able to multitask and are a team player&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; Reach out to us and apply!&nbsp;Requirements:·&nbsp; &nbsp; &nbsp; &nbsp; High school diploma or equivalent·&nbsp; &nbsp; &nbsp; &nbsp; Proficient with the use of computers, experience with electronic medical record systems preferred·&nbsp; &nbsp; &nbsp; &nbsp; 2-3 years of customer service experience, medical reception experience preferred·&nbsp; &nbsp; &nbsp; &nbsp; Flexibility with scheduling and weekend availability a must.&nbsp; Must be able to work weekday shifts: 8am – 8pm and/or 2pm-8pm and weekend availability: 8am – 5pm&nbsp;AFC Urgent Care South Portland is part of the largest network of urgent cares in the nation with 350+ clinics caring for nearly 3 million patients a year. Each AFC clinic is locally owned and operated and provides the highest quality care for all non-life-threatening illnesses and injuries. Open 7 days a week, no appointment necessary with a lab and x-ray on-site. AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.&nbsp;AFC Urgent Care South Portland is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. &nbsp;

<h3>Job Description</h3>
Job Description
Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.
Join our growing company dedicated to quality care at Frontier Dermatology!
Position Details:
<ul>
<li>Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!</li>
<li>Job Title: Patient Service Representative</li>
<li>Location: Sequim, traveling to Port Angeles as needed</li>
<li>Typical Schedule: Tuesdays - Fridays, 8:15am - 5:15pm</li>
<li>Wage Range: $19.00 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability) </li>
</ul>
General Description of All Benefits:
<ul>
<li>Health Insurance – medical, dental, and vision with HSA, FSA options</li>
<li>401k - employer matching up to 4%</li>
<li>Life Insurance – employer paid &amp; voluntary options</li>
<li>8 paid holidays per year</li>
<li>Tiered PTO accrual 80 – 200 hours annually</li>
<li>Sick time accrual based on State Law</li>
<li>Complimentary parking</li>
<li>Pet insurance voluntary option</li>
<li>Employee Assistance Program provided</li>
</ul>
Qualifications:
<ul>
<li>Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program</li>
<li>HS Diploma, GED; or 1-3 months related healthcare experience</li>
<li>Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs</li>
<li>Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!</li>
</ul>
Who Are We?
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. 
CARE IS.. our core values:
Community – We're loyal to our patients, providers, and staff
Accountability – We are responsible for our behavior, interactions, and outcomes
Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
Empathy – We treat the people the way they want to be treated
Integrity – We are honest and ethical
ervice Excellence – We always do our best
Apply here or through our company website career portal to see other available positions! 
Washington Pay Range$19—$26 USD
Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

<h3>Job Description</h3>
Job Description
Patient Service Representative&nbsp;
Summary:
The Patient Service Representative performs a variety of business-related duties both clerical and administrative in nature. This position requires skills in planning, organizing and problem solving. The position requires oversight of front office tasks to include greeting and registering patients, collecting payments, patient scheduling, and monitoring the assigned clinics schedules and billable claims.
This role requires close collaboration with our Billing Manager, Health Information Specialist, Eligibility and Benefits Specialists, Staffing Coordinator, Clinic Managers, and all Clinicians.
Supervisory Responsibility:&nbsp;
This position has no supervisory responsibilities.&nbsp;&nbsp;
Essential Functions:
<ul>
<li>Collaboration and teamwork
<ul>
<li>Demonstrates a commitment to serving others through teamwork collaboration, developing others and supporting SpineZone values.&nbsp; Encourages healthy working relationships. Works effectively and as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are made with honesty and respect, guided by SpineZone values.</li>
<li>Effective, clear communication to promote efficient department operations and excellent patient care.</li>
<li>Stays informed through staff meetings and shares pertinent information with team members.&nbsp;</li>
<li>Assists team members with their tasks when needed.&nbsp;</li>
<li>Provides clear communication to Clinicians about the arrival and any other communication surrounding patients&nbsp;</li>
<li>Demonstrates flexibility to meet clinic and overall team needs.</li>
<li>Assists in daily maintenance and general departmental flow.</li>
<li>Promotes a positive work environment by accepting interpersonal differences and respecting team members’ values and opinions.</li>
<li>Provide department support and clinic needs as assigned and directed by leadership.</li>
<li>Provide training and mentoring to new team members as directed by Leadership.</li>
</ul>
</li>
<li>Phone Etiquette
<ul>
<li>Exhibits professional and friendly phone etiquette</li>
<li>Answers multi-line phone system, retrieves messages, and ensures proper messages are communicated</li>
<li>Responds to all phone calls within three rings and answers with name and company.</li>
<li>Is helpful, knowledgeable, and thanks the caller at the end of the call.</li>
<li>Takes complete messages that are formatted neatly, concisely, spelled correctly and written using correct medical terminology.</li>
<li>Announces call to the connecting party when transferring a call.</li>
</ul>
</li>
<li>Department Operations
<ul>
<li>Follows all HIPAA regulations and compliance.</li>
<li>Strong customer service skills and ability to engage well with patients</li>
<li>Greets patients and visitors in person or on the telephone, answering or referring inquiries in a friendly professional manner.</li>
<li>Maintains a clean environment.</li>
<li>Use discretion and independent judgment in handling patient or physician complaints received&nbsp;</li>
<li>Provides accurate information to all patients, clinicians, team members and visitors and maintains a variety of office support activities.</li>
<li>Prepares and monitors daily/weekly schedules.</li>
<li>Obtains and verifies insurance benefits for patients</li>
<li>Electronically files all office records as necessary&nbsp;</li>
<li>Processes all medical and billing record requests&nbsp;</li>
<li>Maintains supply levels, patient brochures, petty cash, and inventory. Notifies Facilities and Clinic Manager of any repairs or maintenance needed in the environment.</li>
<li>Knowledgeable on procedure for activating appropriate emergency support systems and monitors patient waiting area alerting clinicians of any potential medical occurrences.</li>
<li>Keeps work-related discussions professional and limited to private areas.</li>
<li>Implements service recovery when appropriate.</li>
<li>Eager to assist the company in any other related duties assigned.</li>
</ul>
</li>
<li>Financial Responsibilities&nbsp;
<ul>
<li>Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li>
<li>Accepts accountability for the organization's financial success while delivering the highest quality of care and service.</li>
<li>Protects patients' rights by maintaining confidentiality of personal and financial information.</li>
<li>Supports organizational cost containment (i.e., following work comp and PPO authorization guidelines).</li>
<li>Takes initiative in using time effectively.</li>
<li>Actively sets priorities and adjusts to unscheduled situations.</li>
<li>Accepts responsibility for own actions and outcomes.</li>
<li>Initiates communication with others to ensure the job is completed successfully.</li>
<li>Department goals (i.e., department productivity, patient visits, KPI’s).</li>
<li>Request payment of copay, deductible, estimated out-of-pocket or good faith deposit.</li>
<li>Follows established cash receipt policy and procedures for collection of payments.</li>
<li>Balances and secures the cash drawer. Prepares daily deposit with minimal reminder to complete in an accurate and thorough manner.</li>
<li>Knowledgeable on patient account and billing information. Performs registration procedures and verifies insurance eligibility.</li>
<li>Maintains up-to-date knowledge on new insurance plans and other information provided by Billing Department</li>
</ul>
</li>
<li>Scheduling&nbsp;
<ul>
<li>Schedules appointments following appropriate provider guidelines both in person and over the phone.</li>
<li>Schedules appointments with the correct visit type, provides patients with accurate appointment information, and updates patient information and appointment site location.</li>
<li>Confirm new appointments</li>
<li>Reviews schedule daily for scheduling optimization and efficiency&nbsp;</li>
<li>Populate all demographic screens for new and established patients.</li>
<li>Register and schedule all new patients&nbsp;</li>
<li>Provide new patients with required information to SpineZone and resources to services.</li>
<li>Monitors authorizations for insurance changes and resubmits authorization as needed.</li>
<li>Create and monitor a waitlist for patient appointments&nbsp;</li>
<li>Using a keyboard, type proficiently and accurately.</li>
<li>Review all work to ensure it is precise</li>
</ul>
</li>
</ul>
Skills and Qualifications:
<ul>
<li>High School Diploma required. Associates degree preferred. One year of administrative experience preferred&nbsp;</li>
<li>Completion of a medical receptionist or equivalent training program preferred</li>
<li>Medical office experience preferred with a strong emphasis in customer service, computer skills and phones</li>
<li>Knowledge of medical terminology</li>
<li>Ability to multitask effectively and efficiently&nbsp;</li>
<li>Proficient in Microsoft Office and Google Drive</li>
</ul>
<ul>
<li>Ability to utilize resources in an organized manner.</li>
<li>General knowledge of office procedures.</li>
<li>Effective interpersonal and customer relations skills.</li>
<li>Strong professional level of written and oral communication skills.</li>
<li>Ability to diffuse volatile situations and use good judgment and tact in dealing with patients.&nbsp;</li>
</ul>
Why Join SpineZone?
SpineZone is a great place to be if you are passionate about helping others and want a place to grow!
Work Schedule: Monday - Friday, 2 - 7 pm Compensation Range, DOE (Hourly, Non-Exempt):
$21.00 - $25.00
Benefits:
<ul>
<li>Life Insurance</li>
<li>Long Term Disability</li>
<li>Paid Sick Leave</li>
<li>401(k) with a match&nbsp;</li>
<li>Wellness Benefits (Employee Assistance Program, Financial, Mindfulness, etc.)</li>
<li>Career Growth Opportunities</li>
</ul>
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.&nbsp;
Physical Demands:
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. May require some driving to help support other clinics.
Travel:
Some travel to other locations is expected for this position.
SpineZone is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 &nbsp;
Powered by JazzHR
SKsUbBrR6G

<h3>Job Description</h3>
Job Description
At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.
In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based setting. Better Medicine. Better Care.
Job Summary:
The Patient Service Representative will greet all Urology Austin patients as they arrive, ensuring proper exchange of information between the patient and our practice. Further, since this position is often the first contact many patients have with Urology Austin, the purpose of this position is to act as a liaison between the patient, the Practice staff and the physicians.
​Responsibilities and Duties:
<ul>
<li>Greet patients with a smile and a positive attitude.</li>
<li>Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.</li>
<li>Work with the billing office as needed to ensure proper entry of patient insurance information.</li>
<li>Assist with telephone coverage, as needed.</li>
<li>Assist with insurance verification of new patients and established patients with new insurance.</li>
<li>Collect co-payments from all patients, as required.</li>
<li>Identify patient balance prior to the patient’s visit and collect patient balances, as required.</li>
<li>Maintain an accurate cash box, including end-of-day balancing.</li>
<li>Assist patient with completion of various medical documents, as needed.</li>
<li>Assist with chart pulls for future visits and ensure all requested test results have been received as well as other medical records, as requested.</li>
<li>Keep the waiting area clean and neat at all times, straightening chairs, keeping magazines neat and current, etc.</li>
<li>Keep front desk check-in/check-out desk clean and neat at all times.</li>
</ul>
Qualifications and Skills​
<ul>
<li>Minimum 2 years medical office experience, preferably in a surgical practice.</li>
<li>Customer service experience in a healthcare environment preferred.</li>
<li>Basic knowledge of insurance plans, including Medicare &amp; Medicaid.</li>
<li>Proficiency in computer software use, including Word, Excel and Outlook.</li>
</ul>
Urology Austin offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee at Urology Austin.
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Short &amp; Long Term Disability</li>
<li>401(k) with Employer Contributions and Profit Sharing</li>
<li>Paid Time Off (PTO)</li>
<li>Group Term Life Insurance</li>
<li>Health Care &amp; Dependent Care Flexible Spending Accounts</li>
<li>Health Savings Account</li>
<li>Employee Assistance Program (EAP)</li>
<li>Competitive Wages</li>
<li>Paid Holidays, No Weekends</li>
</ul>
Powered by JazzHR
f3bX2IHUZ8

<h3>Job Description</h3>
Job Description
Overview
Now Hiring: Patient Service Representative
Schedule: Monday-Friday 8:00 am-5:00pm 
Location: Hudson, NY
What is in it for you:

Benefits:
Medical, Vision &amp; Dental Insurance
401K with Employer match
Paid Time Off
Paid Holidays
Employee Discount
Continuous Education
Compensation: $19.00 to $25.00 Based on experience

About US: 
 Hudson Dental Arts, in Hudson, New York, is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Led by Kurt Froelich, DDS, the practice’s warm, friendly staff treats patients like family. With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles. The practice offers high-quality care at affordable prices, so individuals and families can get the care they need. Patient education is a key part of the Hudson Dental Arts philosophy
Summary:

Hudson Dental Arts is currently looking for a Patient Service Representative to work in the Hudson, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today!

What you will be doing:

<ul>
<li>Welcome and check-in patients according to office protocol, verifying and updating patient information</li>
<li>Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, ﬂoors are free of debris and supplies are stocked</li>
<li>Maintains front ofﬁce supplies inventory and supply ordering via KanBan system</li>
<li>Assist patients in filling out required forms</li>
<li>Schedule, cancel, reschedule and confirm patient appointments as needed </li>
<li>Maintains (EDR) electronic dental records, documentation, and ﬁles</li>
<li>Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time.</li>
<li>Manage patient relations and resolve patient problems; escalate to Office Manager as needed</li>
<li>Charge patients at time of treatment and present financial options. Answer any documentation or billing questions.</li>
<li>Discuss with patients the required insurance deductibles &amp; co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger</li>
<li>Make any necessary follow-up appointments or reminders to follow-up</li>
<li>File insurance claims and track their progress</li>
<li>Checks faxes and files reports and documents electronically</li>
<li>Participates in the medical ofﬁce emergency routine when required</li>
<li>Maintain petty cash </li>
<li>Perform office duties such as document filing, scanning, and copying</li>
<li>Support Marketing efforts including requesting patient referrals</li>
<li>Maintain facility and records in accordance with HIPAA regulations</li>
</ul>

What you will need:
<ul>
<li>Dental Experience preferred</li>
<li>Implant Experience preferred</li>
<li>Outstanding customer service and interpersonal skills</li>
<li>Excellent organization, time management, and multitasking abilities.</li>
<li>Excellent phone, written and in-person communication skills</li>
<li>Knowledge of dental ofﬁce front desk daily tasks and routine</li>
<li>Knowledge of basic dental terminology and CDT codes</li>
<li>Knowledge of dental insurance and billing</li>
<li>Professional manner and appearance</li>
<li>Computer literacy in basic applications like email and Microsoft Office.</li>
</ul>
To Learn More About Us: Hudson Dental Arts

<h3>Job Description</h3>
Job Description
Busy Ophthalmology medical practice currently seeking an enthusiastic patient service representative to join our team.
 
This could be a full or part-time position, requiring outstanding communication skills and attention to accuracy . Medical office experience is preferred. Responsibilities include, but are not limited to: Scheduling appointments, maintaining electronic records, verifying insurance eligibility, patient check-in/out, and collecting payments. Excellent benefit package offering healthcare insurance, dental, flex spending and other pretax benefit options.

<h3>Job Description</h3>
Job Description
Premier is looking for a Patient Service Representative to work at our Malvern Urgent Care!
At Premier, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
<ul>
<li>Competitive Health &amp; Welfare Benefits</li>
<li>Monthly $43 stipend to use toward ancillary benefits</li>
<li>HSA with qualifying HDHP plans with company match</li>
<li>401k plan after 6 months of service with company match (Part-time employees included)</li>
<li>Employee Assistance Program that is available 24/7 to provide support</li>
<li>Employee Appreciation Days</li>
<li>Employee Wellness Events</li>
</ul>
ESSENTIAL FUNCTIONS
<ul>
<li>Promptly greets and acknowledges patients. Informs MAs and Providers of the patient’s arrival.</li>
<li>Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.</li>
<li>Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.</li>
<li>Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.</li>
<li>Identifies and collects co-payments, co-insurances, and past-due account balances.</li>
<li>Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.</li>
<li>Evaluates patient financial status and establishes payment plans as needed based upon authority levels.</li>
<li>Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.</li>
<li>Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).</li>
<li>Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.</li>
<li>Maintains general knowledge of insurance plans accepted by Premier.</li>
<li>Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.</li>
<li>Communicates with patients in the lobby if physician or provider is running behind schedule.</li>
<li>Reviews and prepares charts for the following day according to the practice schedule.</li>
<li>Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.</li>
<li>Protects patients’ rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.</li>
<li>Maintains a clean and organized front office workspace.</li>
<li>Follows established Front Office SOPs.</li>
<li>Follows all practice/site-specific protocols pertaining to this job description.</li>
<li>Other duties as assigned.</li>
</ul>
EDUCATION
<ul>
<li>High school diploma/GED or equivalent working knowledge experience preferred.</li>
</ul>
EXPERIENCE
<ul>
<li>Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.</li>
<li>Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.</li>
<li>Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.</li>
<li>Previous experience in collecting money is preferred.</li>
</ul>
KNOWLEDGE
<ul>
<li>Knowledge of insurance rules and regulations including eligibility and referral requirements.</li>
<li>Able to verify the eligibility of each payer, per patient according to defined parameters.</li>
<li>Knowledge of medical terminology and HIPAA Guidelines.</li>
<li>Knowledge of computer systems.</li>
<li>Knowledge of safety requirements within the department</li>
</ul>
SKILLS
<ul>
<li>Skill in customer service.</li>
<li>Skill in communicating effectively with physicians, staff, and the public.</li>
<li>Skill in establishing good working relationships with both internal and external stakeholders.</li>
</ul>
ABILITIES
<ul>
<li>Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.</li>
<li>Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.</li>
<li>Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.</li>
</ul>

<h3>Job Description</h3>
Job Description
Join our Team at Premier!
Title: Patient Service Representative
Location: King of Prussia, PA
Schedule: Monday-Friday, 8:00am-4:30pm 
About Us: Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.
What We Offer:
<ul>
<li>Comprehensive benefits, including medical, vision, and dental plans, 100% employer-paid life insurance, and a 401(k) match.</li>
<li>Generous paid sick and vacation time.</li>
<li>Flexible work hours.</li>
<li>Excellent opportunities for growth and advancement.</li>
<li>Employee referral reward program.</li>
</ul>
ESSENTIAL FUNCTIONS
<ul>
<li>Promptly greets and acknowledges patients. Informs MAs and Providers of the patient’s arrival.</li>
<li>Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.</li>
<li>Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.</li>
<li>Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.</li>
<li>Identifies and collects co-payments, co-insurances, and past-due account balances.</li>
<li>Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.</li>
<li>Evaluates patient financial status and establishes payment plans as needed based upon authority levels.</li>
<li>Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.</li>
<li>Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).</li>
<li>Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.</li>
<li>Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.</li>
<li>Communicates with patients in the lobby if physician or provider is running behind schedule.</li>
<li>Reviews and prepares charts for the following day according to the practice schedule.</li>
<li>Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.</li>
<li>Protects patients’ rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.</li>
<li>Maintains a clean and organized front office workspace.</li>
</ul>
QUALIFICATIONS
<ul>
<li>High school diploma/GED or equivalent working knowledge experience preferred.</li>
<li>Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.</li>
<li>Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.</li>
<li>Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.</li>
<li>Previous experience in collecting money is preferred.</li>
<li>Knowledge of insurance rules and regulations including eligibility and referral requirements.</li>
<li>Skill in customer service.</li>
</ul>

14,338 patient-service-representative Jobs