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<h3>Job Description</h3>
Albany Family Medicine&nbsp;is hiring a full-time Patient Support Specialist to join their team!
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This is a 40 hour work week, Monday-Friday 8:30am-5:00pm.
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The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
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Responsibilities:
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<li>Greeting and checking in patients when they arrive to the office.</li>
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<li>Process incoming telephone calls/messages based on office policy and procedure.</li>
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<li>Schedule appointments for patients, following office protocols for access to care.</li>
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<li>Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.</li>
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<li>Obtain patient signature on the appropriate waiver(s) according to insurance requirements</li>
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<li>Organize and monitor the provider's daily schedule.</li>
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<li>Maintain timely patient flow.</li>
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<li>Verify patient insurance coverage/demographic information at each visit and update when necessary</li>
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If you are interested in this opportunity and have the desired qualifications, please Apply Now!
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Compensation: $18.00 - $24.00 per hour
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CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
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CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
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We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
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Community Care Physicians is an Equal Opportunity Employer.

Patient Support Specialist

<h3>Job Description</h3>
Overview Sign-on Bonus Available! The Social Work position for Mobile Health Services provides professional services to clients and their families utilizing the Mobile Health Clinic. This position will help to meet identified psychosocial, emotional, financial and environmental needs. The social worker provides psychosocial assessments, supportive counseling, emergent crisis intervention appropriate to setting, financial resource information, environment enhancements, advance directive planning and referrals to community agencies for clients and their caregivers/families in the mobile health clinic (MHC). Using an interdisciplinary team approach, the social worker ensures clear communication and helps to facilitate holistic care. The social worker identifies and implements interventions at the individual and systemic levels and provides expertise to high risk clients across the continuum. The social worker works collaboratively with the multi-disciplinary team to support the Mobile Health team performing at the highest level of their license in addition to maximizing the social worker's specialized training to address complex cases. Social Services are provided as part of a collaboration with interdisciplinary teams in adherence to policies, procedures, guidelines, and standards of the Carle Health System. Qualifications Certifications: Cert.CDL Air Brake Endorse 4mo - Varies; Medical Examiner's Certificate (MEC) within 4 months - Department of Transportation (DOT); Proof of Auto Insurance - Varies; Commercial Driver's License (CDL) within 4 months - Secretary of State (SOS); Academy of Certified Social Workers (ACSW) within 4 years - National Association of Social Workers (NASW); Driver's License - Secretary of State (SOS); Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR), Education: Master's Degree: Social Work; Bachelor's Degree: Social Work, Work Experience: 1 year in social work preferred. Mobile health social work a plus. Responsibilities Involves patient/family in case planning decisionsProvides social work intervention to patients and their families utilizing the Mobile Health ClinicHelps to facilitate referrals to outside social services and/or other specialties when needed.Keeps director/manager informed of problematic cases, especially those involving legal or risk management issues.Provides assistance and advocacy to clients in obtaining financial resources and government entitlements.Develops and maintains tracking system of social services referrals/outcomesProvides information and counseling for advance directives and health care power of attorney.Responds to referral from healthcare team members to identify available services for case specific needs.Collaborates with Mobile Health Team to meet the needs of high risk patients.Details (direct or incidental) possible ways to enhance service/care to patients across service lines and among disciplinesDocuments all patient interactions, significant observations, interventions, and actions taken in the client's medical record in an appropriate and timely manner.Facilitates education/training modules to assist Mobile Health staff managing basic social work needs.As requested/required, participates in community committees, coalitions in support of partnering and promoting the Mobile Health Clinic.Develops and maintains community relationships to support client referralsAssesses physical, emotional, social, spiritual, and environmental needs of clients and families as they relate to improving health outcomes. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: <a href="mailto:human.resources@carle.com" target="_blank">human.resources@carle.com</a>. Compensation and Benefits The compensation range for this position is $27.36per hour - $45.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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