Job Description
Job Description
ABOUT HL7N
We are a residential treatment center for youth with co-occurring substance use and mental health disorders, offering outpatient behavioral health and on-site medical services. Located on 55 peaceful acres, we provide a safe, supportive environment grounded in traditional, cultural, and spiritual values. Our holistic program blends Indigenous teachings with evidence-based practices to support healing, growth, and resilience in both Native and non-Native youth, fostering respect, honesty, generosity, and cultural identity.
POSITION SUMMARY
The Behavioral Health Program Coordinator plays a key role in maintaining the operational integrity of a 24/7 behavioral health program serving children and adolescents. This position supports the Program Director by ensuring consistent staffing, organizing therapeutic activities, collecting program data, and delivering specialized training to frontline staff. The coordinator helps foster a trauma-informed, culturally responsive environment while ensuring smooth day-to-day operations and compliance with program standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage daily and weekly staff schedules to ensure 24/7 coverage, coordinating shift changes, call-outs, and emergency staffing needs.
- Plan and schedule activities for youth, ensuring engagement, safety, and alignment with program goals.
- Communicate professionally, clearly and respectful with program staff to coordinate outing activities and daily operations, ensuring smooth program delivery and teamwork.
- Collect, organize, and report program data for internal and external use, supporting evaluation, reporting, and decision-making.
- Assist with audits, compliance reviews, and quality improvement initiatives, ensuring adherence to organizational, licensing, and accreditation standards.
- Deliver specialized training to direct care staff and maintain accurate training records to ensure staff competency and program compliance.
- Support the Program Director with operational tasks, communications, project coordination, and implementation of new policies and procedures across the program.
- Promote a positive, trauma-informed, culturally responsive, and professional work environment that supports both staff and program participants.
- Maintain accurate program documentation and records, supporting accountability, transparency, and continuity of care.
- Perform other duties assigned to support program operations, organizational goals, and mission-driven initiatives.
MINIMUM QUALIFICATIONS
Candidates must meet the minimum educational and experience requirements for the position and demonstrate proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant applications.
- BA in psychology, social services, education; combination of experience and education may be considered.
- Strong organizational skills with attention to detail
- Minimum 2 years in a shift-based environment (healthcare, residential, shelter, youth services, education, or similar) with responsibility for scheduling or coverage.
- Direct experience in youth services/residential/behavioral health preferred.
- Experience facilitating training or staff meetings, highly preferred.
- Proficiency in Microsoft 365 and scheduling tools; strong data entry and reporting skills.
- Maintain confidentiality and compliance with licensing regulations.
- Demonstrated trauma-informed, culturally responsive approach; strong communication, organization, and problem-solving skills.
- Flexibility to support 24/7 operations, including evenings/weekends/on-call.
PHYSICAL DEMAND
While performing the duties of this position, the employee may be required to stand, walk, or sit for extended periods; bend, stoop, or crouch; lift and/or move up to 10 pounds; use hands to handle or feel objects and reach with arms; and communicate clearly and effectively in person and by phone. Specific vision abilities include close vision and the ability to adjust focus. Occasional extended hours or weekend work may be required.
WORK ENVIRONMENT
Work is typically performed in an indoor, collaborative setting. The noise level is moderate, and interactions frequently involve communication and teamwork beyond basic work instructions.
EMPLOYEE BENEFITS
For full-time employees (30+ hours per week), HL7N provides a comprehensive benefits package designed to promote health, well-being, and financial stability. These benefits reflect our commitment to supporting and valuing our team members.
- 100% medical, dental and vision insurance premium are paid by HL7N first of the month after 60 days of employment.
- Up to $6,000 health reimbursement annually via Navia Debit Card for eligible medical, dental, and vision expenses.
- $75,000 life insurance policy and disability benefits, 100% employer-paid after 90 days (FT EE).
- 22 days of paid time off (PTO) annually, plus 12 paid holidays and up to 8 sick days per year (after90 day probationary period). Employees are eligible for a Wellness Week after one year of employment.
- Employees are eligible for a 403(b) Retirement Plan with up to a 6% employer contribution after 12 months of employment, contingent upon working at least 1,000 hours.
- HL7N qualifies for the Public Service Loan Forgiveness (PSLF) program.
ADDITIONAL INFORMATION
This job description is not intended to list all duties or limit responsibilities. The Healing Lodge reserves the right to modify duties, responsibilities, or requirements as necessary. Every employee is expected to contribute to the success of the organization by performing assigned tasks and assisting as needed.
EQUAL OPPORTUNITY EMPLOYMENT
The Healing Lodge of the Seven Nations is an equal opportunity employer and a drug-free workplace. As a tribal organization operating with an agreement with the Indian Health Services (IHS) and pursuant to our Board’s direction, the Healing Lodge of the Seven Nations is required by law to provide absolute preference in employment to American Indians and Alaska Natives who are enrolled in a federally recognized tribe as defined by the Secretary of the Interior. Proof of tribal enrollment is required for Indian Preference consideration.