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<h3>Job Description</h3>
Job Description
Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere! 
Overview:
Providing our clients with exceptional service is the foundation of our business. In Partner Scheduling, you will be responsible for managing all aspects of scheduling independent contractors for proceedings while creating a positive experience for clients, both internal and external, prior to the proceeding taking place. 

What you'll do:
<ul>
<li>Assign all requested resources (independent contractors, our “partners”) by 3pm local time the day before the proceeding</li>
<li>Build and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable</li>
<li>Be aware and knowledgeable of reporter skill set, geographic restrictions and schedule and assign to the appropriate work</li>
<li>Follow best practices for assigning Reporters to multiple days or other job specific nuances</li>
<li>Respond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner</li>
<li>Provide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary</li>
<li>Communicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met</li>
<li>Resolve issues and escalate as needed to ensure prompt and accurate resolution</li>
</ul>

Who you are:
<ul>
<li>Customer service oriented with strong interpersonal skills and the ability to build relationships</li>
<li>Dedicated professional with the ability to respond to requests promptly and accurately</li>
<li>Must possess excellent written and verbal communication skills</li>
<li>Must be detail oriented, organized and be able to multi-task</li>
</ul>
 
If you don’t meet 100% of the above requirements, please consider applying. We are willing to train and coach the right person to be successful in this opportunity. 
 

Benefits:
<ul>
<li>Competitive compensation and total rewards package</li>
<li>Comprehensive medical, dental and vision insurance</li>
<li>Hybrid work structure (two days in the office, three days working remotely)</li>
<li>Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)</li>
<li>Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)</li>
<li>Matched 401(k) to help you save for your future</li>
<li>Pet insurance to help your pet(s) live a long and happy life</li>
<li>Flexible Spending Accounts (healthcare, dependent care, transit &amp; parking)</li>
<li>Company-paid life insurance as well as short-term and long-term disability insurance</li>
<li>Learning and development opportunities to advance both personally and professionally</li>
<li>Veritext Summer Camp – a fun-filled culture building and learning experience</li>
<li>Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!</li>
</ul>
Veritext is committed to cultivating a vibrant community based on collaboration, innovation, creativity and belonging where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered. At Veritext, these differing perspectives are not only accepted but celebrated. We embrace diversity, equity and inclusion and aim to employ qualified individuals of the greatest ability without discriminating based on race, color, religion, national origin, age, sex, physical or mental disability, medical condition (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, or any other legally protected group status. Simultaneously, our dedication to sustainability, transparency, responsible environmental stewardship, and meaningful social engagement aims to create long-term value for our employees, clients, partners, and communities while contributing to a more resilient and equitable future.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Partner Scheduling Representative

<h3>Job Description</h3>
Job Description
Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere!
 
*This position is hybrid and can be located in the Southeast region 
Overview:
Providing our clients with exceptional service is the foundation of our business. As a Regional Vice President,you will provide leadership to Veritext’s Southeast Region (approx. $120m in revenue) while driving sales growth through all channels. This position is responsible for running all aspects of our Southeast markets including strategies for growth, key client management and development, acquisition sourcing and on-boarding efforts, certain reporter relationship services, overall employee/reporter/client satisfaction, and operational optimization.
 
 
What you'll do:
 
General Management:
<ul>
<li>Oversee all aspects of the regional business, using sound business metrics, financial analysis and practices to guide the business to enhanced growth</li>
<li>Provide leadership, direction and oversight of regional sales and operations activities to ensure company goals and objectives are achieved</li>
<li>Be accountable for the full regional P&amp;L, with significant emphasis on growing revenue, improving gross profit, and maximizing EBITDA </li>
<li>Identify, source, and lead the growth of M&amp;A efforts within the region and successfully onboard, integrate, and develop long-term growth plans for new businesses in the region</li>
<li>Create, grow, and directly manage all key clients, key independent contractor partners, and all employee relationships across the business by cultivating, promoting and demonstrating the Veritext values</li>
<li>Partner with the finance team to establish annual budgets consistent with company and regional goals; driving the region to achieve and surpass sales, profitability, and business goals and objectives </li>
<li>Foster a success-oriented, accountable and engaging environment within the region</li>
<li>Develop, lead, and maintain high performance sales and operational teams by creating intentional development and succession plans for the business</li>
</ul>
Sales:
<ul>
<li>Deploy a sales strategy (in conjunction with EVP, Sales and Regional Sales Team) which leverages client relationships, pursuit of larger litigation matters, etc.; lead all efforts around driving revenue, and increasing market share</li>
<li>Possess strong knowledge of all Veritext products and services, to include the ability to train, develop, and coach the sales force to position these effectively in the marketplace</li>
<li>Establish and grow key client relationships in each market by attending certain in-person meetings, industry events and new revenue opportunities</li>
<li>Increase revenue, oversee pricing strategy, driving new client acquisitions, and improve client satisfaction and retention</li>
<li>Work with sales leadership (dotted line reporting) to drive sales professionals within the region</li>
<li>Increase revenue by making sales to new clients and improve client satisfaction and retention</li>
<li>Mediate and resolve any escalated sales opportunities amongst individuals and regions</li>
<li>Work with EVP of Sales to identify, implement and continually assess developmental and/or performance-based plans and sales representative activity metrics</li>
</ul>
Operations:
<ul>
<li>Lead and manage the operations teams, specifically responsible for client service, scheduling, assigning, production, billing, collections, and video services</li>
<li>Develop a strong client service orientation in the business and deliver exceptional Net Promoter Score results</li>
<li>Drive operational excellence in the business by optimizing financial results, to including control of all OpEx costs </li>
<li>Oversee the management, recruitment, and service delivery of all independent contractors who partner on Veritext assignments</li>
<li>Partner with the Project Management Office and Technology teams on projects that deliver process improvement and enhanced service delivery </li>
<li>Collaborate with People function to deliver proactive performance management and calibration processes, employee engagement and support talent-focused initiatives that create a positive and rewarding work environment </li>
</ul>
Company-wide
<ul>
<li>Work with the EVP of Business Development to identify acquisition targets, to include adjacent business opportunities </li>
<li>Serve as a key member of the Veritext Senior Management team </li>
<li>Work with other Veritext regional teams to maximize Veritext’s overall revenue, gross profit, and EBITDA</li>
</ul>
 
Who you are:
<ul>
<li>At least 15 years of revenue generation and strategic leadership experience</li>
<li>Seasoned sales professional and background selling professional services</li>
<li>Responsibility overseeing $50 million division or company preferred</li>
<li>Broad knowledge of legal services industry preferred</li>
<li>Experience with pricing, sales strategies, negotiations, and sales tactics</li>
<li>The ability to work with, and effectively communicate with peers, subordinates, and team members at all levels</li>
<li>Strong leadership and managerial skills that drive results</li>
<li>Seasoned sales skills with emphasis on organic sales growth, pricing management, and business development</li>
<li>Strong negotiation skills and ability to confidently position the Veritext value proposition</li>
<li>Values which include professionalism, integrity, accountability, and collaboration</li>
<li>Strong commitment to creating a people centric culture with a commitment to skill building, and succession planning in the business</li>
<li>Possesses sound judgment and decision-making skills</li>
<li>Ability to be a change agent and execute with discipline </li>
<li>Ability to lead a multi-location region across state geographies</li>
<li>Strong financial acumen and ability to analyze data and use critical thinking to solve problems</li>
<li>Strong communication skills to include verbal, written, and ability to deliver confident presentations</li>
<li>Possess a sound understanding of technological and digital business trends with the ability to leverage this knowledge to deliver innovation in the business </li>
<li>Strong work ethic that leads by example and supports a culture of Diversity, Equity, and Inclusion</li>
<li>Proven success in setting and executing sales and operational goals </li>
<li>Strong analytical and financial acumen, successfully applied to revenue opportunities that can yield profitability</li>
<li>Proven success in finding ways to generate revenue from new and existing products</li>
<li>Proven success with driving revenue and increases efficiency while enhancing market penetration.</li>
<li>Clear and unquestionable ability to lead, motivate, and inspire a sales team</li>
<li>Respectful, constructive, and energetic style, guided by the objectives of the company</li>
</ul>
 
Benefits:
<ul>
<li>Hybrid work structure</li>
<li>Competitive compensation and total rewards package</li>
<li>Comprehensive medical, dental and vision insurance</li>
<li>Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)</li>
<li>Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)</li>
<li>Matched 401(k) to help you save for your future</li>
<li>Pet insurance to help your pet(s) live a long and happy life</li>
<li>Flexible Spending Accounts (healthcare, dependent care, transit &amp; parking)</li>
<li>Company-paid life insurance as well as short-term and long-term disability insurance</li>
<li>Learning and development opportunities to advance both personally and professionally</li>
<li>Veritext Summer Camp – a fun-filled culture building and learning experience</li>
<li>Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!</li>
</ul>
 
Veritext is committed to cultivating a vibrant community based on collaboration, innovation, creativity and belonging where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered. At Veritext, these differing perspectives are not only accepted but celebrated. We embrace diversity, equity and inclusion and aim to employ qualified individuals of the greatest ability without discriminating based on race, color, religion, national origin, age, sex, physical or mental disability, medical condition (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, or any other legally protected group status. Simultaneously, our dedication to sustainability, transparency, responsible environmental stewardship, and meaningful social engagement aims to create long-term value for our employees, clients, partners, and communities while contributing to a more resilient and equitable future.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Regional Vice President, Southeast

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Enterprise Reporter Company: Noisy Creek (The Stranger) Location: Seattle
Salary: $70,000-$80,000
 
The Stranger is hiring an Enterprise Reporter as part of our editorial team. 
 
The Stranger, Seattle’s award-winning news and arts publication, aims to cover Seattle in smart, engaging, challenging, and surprising ways. Our news coverage holds power to account and reimagines what our city could be. (We like to call it tough love).
 
We’re looking for an enterprise reporter who’s obsessed with digging into vital, powerful (and sometimes silly) questions that define this city. We want to hire a reporter who’s eager to call out institutions that abuse their power, and want to demand that this city be its best self. They will write for both TheStranger.com and our monthly print issues, and play a vital role in our Stranger Election Control Board.
 
If you’re a news-obsessed writer ready to make Seattle its best self, apply today!
 
Key Responsibilities:
<ul>
<li>Reporting and writing longform feature reporting both TheStranger.com and our monthly print publications.</li>
<li>Running long-term investigations for the paper, and collaborating with other editors and reporters to execute those investigations. </li>
<li>Participating in the Stranger Election Control Board, our endorsement board for local, state, and national elections—both as a voting member of the board, and as a writer in our endorsement packages. </li>
</ul>
Requirements:
<ul>
<li>At least 2-3 years of experience as a reporter. Local experience a plus, but not required. </li>
<li>Experience pursuing accountability journalism. </li>
<li>Experience in long-form feature reporting.</li>
<li>Experience filing public records requests, navigating court documents and tax forms, and translating data for a wider audience.</li>
<li>We love a strong writing voice! The backbone of our work is strong reporting, but we want to see your personality, too. </li>
</ul>
Additional Information This is a full-time, non-exempt, union position. The typical schedule is Monday-Friday, with hybrid work requirements.
 
Benefits:
<ul>
<li>Health Insurance: Employer contributes toward medical, dental, and vision premiums</li>
<li>Retirement Plan: SIMPLE IRA with employer-matching contributions</li>
<li>Paid Time Off: Seven paid holidays, two any-day paid holidays, and vacation starting at two weeks in the first year, increasing up to 4 weeks after 5 years</li>
<li>Employee Assistance Program: Access to wellness and financial support services</li>
<li>Flexible Spending Account (FSA): Options to set aside pre-tax funds for medical and dependent care expenses</li>
</ul>
Why Noisy Creek? Aside from being an equal opportunity employer, we’re also a vibrant, creative team that believes the more diverse voices that are at the table, the better the conversation—and the work! We realize that not everyone receives the same professional or educational opportunities, so if you don’t meet all the above qualifications but still think you’d be a good fit, please consider applying. We welcome applicants from all backgrounds and particularly encourage applications from women, LGBTQ+, BIPOC, and other underrepresented communities. If you want to be part of a team where your skills and ideas are valued, we want to hear from you!

Enterprise Reporter

<h3>Job Description</h3>
Job DescriptionDescription:
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children. 
 
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida. 
 
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential. 
 
Put your talents to use in a culture of care where you can make the world a better place.
 
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of children and families. This position will handle out-of-county cases from within Circuit 6 or outside the judicial circuit. 
 
WHAT YOU WILL DO:
<ul>
<li>Communicate effectively, both verbally and in writing.</li>
<li>Document timely in a clear, concise manner.</li>
<li>Assess, interpret, and deliver care-related information for children and families.</li>
<li>Work as part of a team managing a caseload of children (birth to 17), primarily handling out-of-county cases.</li>
<li>Maintain a positive attitude in a challenging environment, demonstrating patience, respect, and cultural sensitivity.</li>
<li>May require the use of a personally owned vehicle.</li>
<li>Serve as a mandatory reporter to ensure child safety and protection.</li>
<li>Demonstrate knowledge of community resources.</li>
<li>Hold a valid Florida driver’s license and be insurable by the agency’s insurance carrier.</li>
<li>Arrive on time and be prepared for work.</li>
<li>Adhere to EEO compliance and maintain a respectful workplace.</li>
<li>Work cooperatively in a team setting.</li>
<li>Follow guidance and direction from supervisors.</li>
<li>Uphold the agency’s core values and mission.</li>
<li>Maintain a flexible work schedule.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Actively contribute as a member of a family care team.</li>
<li>Provide case management services, including assessment, planning, linking, monitoring, advocacy, and case plan assistance.</li>
<li>Maintain communication with primary case workers regarding child safety and concerns.</li>
<li>Notify primary case manager of critical incidents immediately.</li>
<li>Keep supervisors informed of child safety issues requiring attention.</li>
<li>Document home visits in FSFN within two business days. </li>
<li>Complete home studies for placement as needed.</li>
<li>Assist families with case management and provide educational resources.</li>
<li>Maintain accurate and timely electronic and paper records.</li>
<li>Refer children and families to appropriate community services.</li>
<li>Treat children and families with respect and courtesy.</li>
<li>Participate in staff development programs, team meetings, and case reviews.</li>
<li>Establish and maintain effective working relationships within the team and with supervisors.</li>
<li>Complete additional tasks or special projects as assigned by management.</li>
<li>Trained and authorized to access protected health information.</li>
</ul>
Location: 7235 US Hwy 19, New Port Richey, FL 34653
Requirements:
WHAT YOU NEED:
 
Education &amp; Experience: Bachelor's degree in human services, 2+ year experience in foster care and adoptions or related job preferred.
 
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds. 
 
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include: 
<ul>
<li>Successful completion of car seat training. </li>
<li>Successful completion of pre-service training. </li>
<li>Being independently able to represent and discuss case progress in court. </li>
<li>Being independently able to complete an accurate and comprehensive face to face home visit note. </li>
<li>Have solid and timely documentation in the FSFN system including effective navigation of the system. </li>
<li>Have detailed and timely court documents. </li>
<li>Be consistently meeting time frames for child visits, parent contact, and FFA/progress updates. </li>
<li>Understand community resources and the referral process. </li>
<li>Demonstrate excellent customer service by responding within 24 hours to emails and voicemail messages. </li>
<li>Have established personal and effective time management processes to include lists, calendars, and other tracking mechanisms. </li>
</ul>
 
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
<ul>
<li>13 Days of PTO, Incrementally Increasing Annually</li>
<li>13 Paid Holidays</li>
<li>5 Days Parental Leave</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Short-Term Disability and Long-Term Disability</li>
<li>Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance</li>
<li>Paid Life Insurance</li>
<li>Legal Services</li>
<li>ID Monitoring</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Immediate eligibility for 403b Savings Plan with match after 12 months</li>
<li>Continuous training and professional development opportunities</li>
</ul>
And of course, an opportunity to make the world a better place!
 
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
 
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
 
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

Case Manager (Out of County Services)

<h3>Job Description</h3>
Job DescriptionDescription:
Full Time 
Salary: $40,000
 
GENERAL STATEMENT OF DUTIES: Provides case management and support to families living at the Transitional Reunification House.
 
ESSENTIAL RESPONSIBILITIES:
 
1. Provides case management and support to families living at the Transitional Reunification House which includes creating a case plan for each family residing in the home. 
2. Coordinates and teaches family enrichment and adult services workshops to the residence of the house which includes bi weekly AA meetings and the following classes: parenting, family enrichment, counseling, like skills/education and training, budgeting/goal planning and health and wellness. 
3. May provide child care for youth residing in home for sessions that the case manager does not teach or facilitate.
4. May provide transportation to and from school and appointments for adults and children residing in the home.
5. Ensures residents sign in and out for workshops and are compliant with the policies and procedures associated with being a resident in the transitional home.
6. Conducts, at minimum, weekly case management sessions with the residents in the home to go over goal plan/case plan objectives. 
7. Maintains regular communication with Portage JFS on progress which includes submission of a bi monthly progress report.
8. Attends agency meetings including Portage JFS meetings, community meetings, and court hearings as requested.
9. Notifies Portage JFS immediately when emergencies arise with families residing in home.
10. Complies with Mandated Reporter requirements.
11. Provides community education and awareness to the community and community partner organizations.
12. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
13. Other duties as assigned.
 
 
Requirements:
QUALIFICATIONS:
1. Associate Degree or two years related field experience preferred
2. Ability to meet agency requirements for criminal background check.
3. Must possess a valid Ohio driver’s license in accordance with County policy and must maintain motor vehicle liability insurance, must maintain continuing eligibility under the existing County driver eligibility standards.
4. Ability to function as part of an organization by working with others and by adhering to established policies and procedures.
5. Training in First Aid, CPR and De-escalation techniques.
 
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor’s required or four years of related experience in social service discipline.
 
PHYSICAL REQUIREMENTS: Must be able to travel to and work in clients homes.

Case Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Summary/Objective:
As a CHJC employee, the Foster Care Recruitment and Retention Specialist is committed to creating opportunities to enhance lives one relationship at a time. Additionally, the Foster Care Recruitment and Retention Specialist will put a focus and emphasis on the following values: safety and permanency for each client served, respect and compassion at the forefront of every interaction, integrity threaded through every decision made, excellence as an expectation and standard that will never be lowered, and stewardship carried out for the benefit of our clients and community. The Recruitment and Retention Specialist is responsible for the recruitment and retention of Foster Parents. Additionally, they are responsible for the training, certification, and recertification of foster homes.
 
Essential Functions:
<ol>
<li>Responsible for overall Foster Parent recruitment and activities associated with CHJC’s Recruitment Plan</li>
<li>Partners with local media stations to ensure creative recruitment efforts</li>
<li>To assist with retention, provides through training, guidance and support to Foster Parents</li>
<li>Interview and address questions or concerns of any Prospective Foster Parent</li>
<li>Maintain correspondence and ensure follow-up is conducted on all inquiries</li>
<li>Mail application acceptance letters to Prospective Foster Parents</li>
<li>Facilitate required Foster Parent Training</li>
<li>Ensures all Prospective Foster Parents and transfers attend and complete required training</li>
<li>Schedules and coordinates in-service training for certified families</li>
<li>Participates and attends agency recruitment, fundraising and training events as requested by CHJC (These events may not be during normal business hours)</li>
<li>Become thoroughly familiar with and keep abreast of pertinent NYS Office of Children and Families Services Regulations</li>
<li>Facilitates NYS Child Abuse and Central Registry Clearances and reference checks for all Foster Parent applicants</li>
<li>Facilitates the clearance and fingerprinting process for all Prospective Foster Parents</li>
<li>Conducts home consultations and prepares written homestudies on all Prospective Foster Parents</li>
<li>Provides on-going written and verbal notification to each certified Foster Family as needed</li>
<li>Inspects Foster Homes to ensure safety and compliance: Maintain familiarity with Social Services Laws and Regulations in addition to assuring compliance</li>
<li>Provide thorough documentation in regard to all activities to include but not limited to: face to face contacts, phone calls, Case Conferences, Court Appearances, visitation, noted incidents, home inspections, Safety Plans, etc. </li>
<li>Maintain complete and organized case files in accordance with OCFS and CHJC Policies</li>
<li>Handles other duties as assigned </li>
</ol>
 
Special Requirements:
Work Environment: Office environment will require occasional travel to recruitment events, local schools, conferences and/or meetings and travel within the community to include off-site/remote. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments. 
Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc.
Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Position Type/Expected Hours of Work:
Full-time, traditional hours required along with non-traditional hours. This position is required to work on-site, and offsite/remote. 
 
Travel:
Travel is required throughout service area (Jefferson, Lewis, Oswego, and St. Lawerence County).
 
Required Education and Experience:
Two years experience working with youth at risk. Familiar with the Family Court, Department of Social Services, and Probation Department. Bachelors Degree in a Human Service field or related field, preferred. 
 
Requirements:
Skills/Abilities/Knowledge:
Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned.
 
Additional Eligibility Qualifications:
Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, Covid-19 vaccination or exemption, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A Valid NYS (New York State) driver’s license required. Mandated Reporter Certification and Corporate Compliance Training will be required following date of hire. Will attend Train the Trainer training and become a NTDC Facilitator and be responsible for maintaining that certification.

Recruitment and Retention Specialist - Canton

<h3>Job Description</h3>
Job DescriptionDescription:
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
 
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.
 
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
 
Put your talents to use in a culture of care where you can make the world a better place. 
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement, for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of the child throughout the child’s experience in the system, while documenting progress. 
WHAT YOU WILL DO:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Ability to document clearly and concisely.</li>
<li>Assess, interpret, and provide care information for children and families.</li>
<li>Work as part of a Family Care Team managing children (ages 0-17).</li>
<li>Positive attitude, patience, respect, and cultural sensitivity when dealing with challenging environments.</li>
<li>Personal vehicle use may be required.</li>
<li>Serve as a mandatory reporter for child safety.</li>
<li>Knowledge of community resources.</li>
<li>Valid Florida driver’s license and agency insurability required.</li>
<li>Punctuality and readiness to work.</li>
<li>Comply with EEO and promote workplace dignity and respect.</li>
<li>Collaborate effectively in team settings.</li>
<li>Take guidance and direction from supervisors.</li>
<li>Adhere to agency core values and mission.</li>
<li>Proficient in Microsoft Suites.</li>
<li>Contribute as part of the family care team.</li>
<li>Provide case management services including assessment, planning, monitoring, and advocacy.</li>
<li>Ensure completion of Medicaid assessments and case/treatment plans for children in foster care.</li>
<li>Develop and maintain service/case plans with clear goals, objectives, and timelines.</li>
<li>Review and update case plans regularly.</li>
<li>Complete and share monthly progress reports.</li>
<li>Provide educational support to families about child abuse and neglect.</li>
<li>Maintain accurate records in electronic and paper systems.</li>
<li>Ensure timely preparation of legal work per Florida Statute.</li>
<li>Identify and monitor at-risk families, informing supervisors as needed.</li>
<li>Refer children and families to community services for continuity of care.</li>
<li>Treat children and families with respect and courtesy.</li>
<li>Participate in staff development, team meetings, and client reviews.</li>
<li>Build and maintain effective working relationships with team members, supervisors, community providers, and families.</li>
<li>Complete additional tasks or projects assigned by management.</li>
<li>Authorized to access protected health information.</li>
</ul>
Location: Citrus County
Requirements:
WHAT YOU NEED:
Education &amp; Experience: BSW/BA or MSW/MA in human services; direct experience in FC/Adoption preferred.
 
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds.
 
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include:
<ul>
<li>Completed car seat training.</li>
<li>Completed pre-service training.</li>
<li>Able to represent and discuss case progress in court independently.</li>
<li>Able to complete accurate, comprehensive home visit notes.</li>
<li>Proficient in timely documentation and navigation of the FSFN system.</li>
<li>Prepare detailed and timely court documents.</li>
<li>Consistently meet time frames for child visits, parent contact, and FFA/progress updates.</li>
<li>Understand community resources and referral processes.</li>
<li>Provide excellent customer service by responding to emails/voicemails within 24 hours.</li>
<li>Use effective time management processes like lists, calendars, and tracking tools.</li>
</ul>
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
<ul>
<li>13 Days of PTO, Incrementally Increasing Annually</li>
<li>13 Paid Holidays</li>
<li>5 Days Parental Leave</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Short-Term Disability and Long-Term Disability</li>
<li>Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance</li>
<li>Paid Life Insurance</li>
<li>Legal Services</li>
<li>ID Monitoring</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Immediate eligibility for 403b Savings Plan with match after 12 months</li>
<li>Continuous training and professional development opportunities</li>
</ul>
And of course, an opportunity to make the world a better place!
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
 
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
 
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

Child Welfare Care Manager

<h3>Job Description</h3>
Job DescriptionDescription:
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
 
Youth and Family Advocates, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.
 
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
 
Put your talents to use in a culture of care where you can make the world a better place. 
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement, for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of the child throughout the child’s experience in the system, while documenting progress. 
WHAT YOU WILL DO:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Ability to document clearly and concisely.</li>
<li>Assess, interpret, and provide care information for children and families.</li>
<li>Work as part of a Family Care Team managing children (ages 0-17).</li>
<li>Positive attitude, patience, respect, and cultural sensitivity when dealing with challenging environments.</li>
<li>Personal vehicle use may be required.</li>
<li>Serve as a mandatory reporter for child safety.</li>
<li>Knowledge of community resources.</li>
<li>Valid Florida driver’s license and agency insurability required.</li>
<li>Punctuality and readiness to work.</li>
<li>Comply with EEO and promote workplace dignity and respect.</li>
<li>Collaborate effectively in team settings.</li>
<li>Take guidance and direction from supervisors.</li>
<li>Adhere to agency core values and mission.</li>
<li>Proficient in Microsoft Suites.</li>
<li>Contribute as part of the family care team.</li>
<li>Provide case management services including assessment, planning, monitoring, and advocacy.</li>
<li>Ensure completion of Medicaid assessments and case/treatment plans for children in foster care.</li>
<li>Develop and maintain service/case plans with clear goals, objectives, and timelines.</li>
<li>Review and update case plans regularly.</li>
<li>Complete and share monthly progress reports.</li>
<li>Provide educational support to families about child abuse and neglect.</li>
<li>Maintain accurate records in electronic and paper systems.</li>
<li>Ensure timely preparation of legal work per Florida Statute.</li>
<li>Identify and monitor at-risk families, informing supervisors as needed.</li>
<li>Refer children and families to community services for continuity of care.</li>
<li>Treat children and families with respect and courtesy.</li>
<li>Participate in staff development, team meetings, and client reviews.</li>
<li>Build and maintain effective working relationships with team members, supervisors, community providers, and families.</li>
<li>Complete additional tasks or projects assigned by management.</li>
<li>Authorized to access protected health information.</li>
</ul>
Location: Citrus County
Requirements:
WHAT YOU NEED:
Education &amp; Experience: BSW/BA or MSW/MA in human services; direct experience in FC/Adoption preferred.
 
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds.
 
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include:
<ul>
<li>Completed car seat training.</li>
<li>Completed pre-service training.</li>
<li>Able to represent and discuss case progress in court independently.</li>
<li>Able to complete accurate, comprehensive home visit notes.</li>
<li>Proficient in timely documentation and navigation of the FSFN system.</li>
<li>Prepare detailed and timely court documents.</li>
<li>Consistently meet time frames for child visits, parent contact, and FFA/progress updates.</li>
<li>Understand community resources and referral processes.</li>
<li>Provide excellent customer service by responding to emails/voicemails within 24 hours.</li>
<li>Use effective time management processes like lists, calendars, and tracking tools.</li>
</ul>
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
<ul>
<li>13 Days of PTO, Incrementally Increasing Annually</li>
<li>13 Paid Holidays</li>
<li>5 Days Parental Leave</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Short-Term Disability and Long-Term Disability</li>
<li>Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance</li>
<li>Paid Life Insurance</li>
<li>Legal Services</li>
<li>ID Monitoring</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Immediate eligibility for 403b Savings Plan with match after 12 months</li>
<li>Continuous training and professional development opportunities</li>
</ul>
And of course, an opportunity to make the world a better place!
 
Youth and Family Advocates is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
 
Youth and Family Advocates complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
 
Youth and Family Advocates is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

<h3>Job Description</h3>
Job DescriptionDescription:
Summary/Objective: 
The Foster Care Case Planner uses a diverse and strength-based approach for the direct interaction with the child, the Foster Parents, the child's birth family, and the community. The Case Planner acts as a liaison with various private as well as public service providers and resource agencies to coordinate all case management needs of the youth and family. The Case Planner prepares placement &amp; discharge summaries, writes treatment &amp; crisis management plans, attends court proceedings, assists the agency in the implementation of independent living services, and participates in the crisis response on-call rotation. 
Essential Functions:
<ol>
<li>Completes initial Family Assessments on each parent, in addition to each tracked child.</li>
<li>Maintains contact with all service providers in regard to all family participants attendance and progress toward achieving treatment goals as they relate to required services.</li>
<li>Coordinates visitation for each youth with an identified resource. Provides supervision for visitation regularly to assess the family’s progress.</li>
<li>Meets and/or maintains contact with each youth and family member in accordance with the initial Level Agreement and LDSS Contract.</li>
<li>Works as a member of a Treatment Team, including the child and family, to develop an Individualized Treatment Plan and assist with identifying goals for the family and each member of the family.</li>
<li>Provides Supportive Counseling to the child, birth parents and foster parents. </li>
<li>Participates in regularly scheduled Team Meetings.</li>
<li>Work with community agencies, organizations, and systems for long-term planning and support of the families and children served.</li>
<li>Attend all Family Court hearings, aide in the preparation of necessary court documentation, and provides testimony.</li>
<li>Represent the Children’s Home of Jefferson County as a liaison with various private as well as public service providers and resource agencies.</li>
<li>Complete all New York State mandated as well as CHJC reports and forms in a timely fashion.</li>
<li>Maintain familiarity with Social Services Laws and Regulations in addition to assuring compliance.</li>
<li>Ensuring the Health and Safety of each youth while in the birth home, foster home, and community and create and modify Safety Plans as needed.</li>
<li>Provides thorough documentation in regard to all Caseworker activities to include but not limited to face-to-face contacts, phone calls, Case Conferences, Court Appearances, visitation, noted incidents, etc. </li>
<li>Maintains complete and organized case files in accordance with OCFS and CHJC Policies. </li>
<li>Works in partnership with assigned Care Coordinators to ensure the following services are provided:</li>
</ol>
i) Coordinates all Health Care Services for each new admission and provides on-going oversight of all medical care (to include, but not limited to medical, dental and vision).
ii) Submits necessary referrals for services for youth and birth parents (to include, but not limited to mental health counseling, family counseling, and chemical dependency services).
iii) Completes school enrollment and documentation for each admission to include Early Intervention Services.
iv) Develops and maintains working relationships with local schools to ensure a positive education and experience for each child. Obtains regular updates from the school regarding the youth’s academic progress and attends all scheduled school related meetings.
Agency/Regulatory Compliance:
<ol>
<li>Maintains case records and prepares on-going reports on all children and families receiving services through the CHJC Foster Care Program.</li>
<li>Completes all required documentation. </li>
</ol>
Foster Parent Development:
<ol>
<li>Aids in facilitation of GPSII/MAPP and on-going training. Training expectations may include times outside of normal business hours.</li>
<li>Other duties as directed.</li>
</ol>
Work Environment:
Works in a regular office environment, traveling involved
Physical Demands:
Standing, walking, memory, concentration, sitting for long periods of time, hearing, carrying, speaking, writing, bending, pulling, problem solving, lifting, reaching, kneeling, running, seeing, reading, climbing, pushing, and driving.
Position Type/Expected Hours of Work:
Full-Time. Essential position for an essential provider agency. 
Travel:
Travel required. 
 
Requirements:
Required Education and Experience: 
Bachelor’s degree in social work or related Human Service discipline preferred. Two years’ experience working with youth at risk and families. Experience in Child Welfare. Experience in Casework Services. Ability to work with culturally diverse families. Understanding of and experience with Strength-Based and Individualized Care Approach to working with children and families. CORE and Connections Training a plus. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous and professional. Must demonstrate effective oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented
Additional Eligibility Qualifications:
Valid NYS driver’s license required, GPSII/MAPP Certification, a plus. CORE Training will be required within one (1) year of employment. Mandated Reporter Certification will be required following date of hire.

Case Planner

<h3>Job Description</h3>
Job DescriptionDescription:
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
 
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.
 
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
 
Put your talents to use in a culture of care where you can make the world a better place. 
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement, for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of the child throughout the child’s experience in the system, while documenting progress. 
WHAT YOU WILL DO:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Ability to document clearly and concisely.</li>
<li>Assess, interpret, and provide care information for children and families.</li>
<li>Work as part of a Family Care Team managing children (ages 0-17).</li>
<li>Positive attitude, patience, respect, and cultural sensitivity when dealing with challenging environments.</li>
<li>Personal vehicle use may be required.</li>
<li>Serve as a mandatory reporter for child safety.</li>
<li>Knowledge of community resources.</li>
<li>Valid Florida driver’s license and agency insurability required.</li>
<li>Punctuality and readiness to work.</li>
<li>Comply with EEO and promote workplace dignity and respect.</li>
<li>Collaborate effectively in team settings.</li>
<li>Take guidance and direction from supervisors.</li>
<li>Adhere to agency core values and mission.</li>
<li>Proficient in Microsoft Suites.</li>
<li>Contribute as part of the family care team.</li>
<li>Provide case management services including assessment, planning, monitoring, and advocacy.</li>
<li>Ensure completion of Medicaid assessments and case/treatment plans for children in foster care.</li>
<li>Develop and maintain service/case plans with clear goals, objectives, and timelines.</li>
<li>Review and update case plans regularly.</li>
<li>Complete and share monthly progress reports.</li>
<li>Provide educational support to families about child abuse and neglect.</li>
<li>Maintain accurate records in electronic and paper systems.</li>
<li>Ensure timely preparation of legal work per Florida Statute.</li>
<li>Identify and monitor at-risk families, informing supervisors as needed.</li>
<li>Refer children and families to community services for continuity of care.</li>
<li>Treat children and families with respect and courtesy.</li>
<li>Participate in staff development, team meetings, and client reviews.</li>
<li>Build and maintain effective working relationships with team members, supervisors, community providers, and families.</li>
<li>Complete additional tasks or projects assigned by management.</li>
<li>Authorized to access protected health information.</li>
</ul>
Location: Hernando County
Requirements:
WHAT YOU NEED:
Education &amp; Experience: BSW/BA or MSW/MA in human services; direct experience in FC/Adoption preferred.
 
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds.
 
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include:
<ul>
<li>Completed car seat training.</li>
<li>Completed pre-service training.</li>
<li>Able to represent and discuss case progress in court independently.</li>
<li>Able to complete accurate, comprehensive home visit notes.</li>
<li>Proficient in timely documentation and navigation of the FSFN system.</li>
<li>Prepare detailed and timely court documents.</li>
<li>Consistently meet time frames for child visits, parent contact, and FFA/progress updates.</li>
<li>Understand community resources and referral processes.</li>
<li>Provide excellent customer service by responding to emails/voicemails within 24 hours.</li>
<li>Use effective time management processes like lists, calendars, and tracking tools.</li>
</ul>
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
<ul>
<li>13 Days of PTO, Incrementally Increasing Annually</li>
<li>13 Paid Holidays</li>
<li>5 Days Parental Leave</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Short-Term Disability and Long-Term Disability</li>
<li>Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance</li>
<li>Paid Life Insurance</li>
<li>Legal Services</li>
<li>ID Monitoring</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Immediate eligibility for 403b Savings Plan with match after 12 months</li>
<li>Continuous training and professional development opportunities</li>
</ul>
And of course, an opportunity to make the world a better place!
 
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
 
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
 
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

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