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<h3>Job Description</h3>
Job Description
The Patient Service Representative is responsible for coordinating communication, managing patient inquiries, and ensuring a positive and efficient patient experience while adhering to patient confidentiality and privacy regulations.
Duties and Responsibilities:
<ul>
<li>Patient registration, scheduling, data entry and processing.</li>
<li>Educates patients regarding benefits and collects patient payments, at point of service.</li>
<li>Complete and accurate management of patient data in practice management system.</li>
<li>Verify health insurances and obtain referrals.</li>
<li>Organize and maintain medical records.</li>
<li>Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.</li>
<li>Must have a clear understanding of company policies including the company manual.</li>
</ul>
Requirements:
Knowledge, Skills, and Abilities:
<ul>
<li>Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs and strives to exceed their expectations.</li>
<li>Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor.</li>
<li>Drive for Results – Strives for improving the delivery of services with a commitment to continuous improvement.</li>
<li>Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.</li>
<li>Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.</li>
<li>Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.</li>
<li>Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.</li>
<li>-Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.</li>
</ul>
Education:
<ul>
<li>High School Diploma or equivalent</li>
</ul>
Typical Physical Demands:
<ul>
<li>Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting</li>
<li>Ability to see, hear, and speak with sufficient capability to perform assigned tasks</li>
<li>Driving independently to other facilities</li>
</ul>
Our full-time employment package offers:
<ul>
<li>Medical, dental, and vision insurance begins first day of the month following date of hire</li>
<li>FSA and HSA</li>
<li>Paid long-term disability (LTD)</li>
<li>Paid LIFE and AD&amp;D insurance</li>
<li>Paid Time Off (PTO) and holidays</li>
<li>401k Plan</li>
<li>Competitive salary</li>
<li>Career growth and leadership development</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.

Patient Service Representative

<h3>Job Description</h3>
Job Description&nbsp;Complete Eye Care is looking for an outgoing Patient Service Representative (PSR) to join our team. The ideal person must be able to work with our large base of customers by delivering outstanding, friendly customer service. You must be able to professionally and courteously greet and assist patients and visitors in person or on the phone. You must also possess a strong ability to multitask. Responsibilities: 
<ul>
<li>Greet all patients upon arrival, confirming identity and completing check-in process.</li>
<li>Collect co-payments and balances.</li>
<li>Answer multi-line phones in a timely manner, assisting patients with questions and scheduling appointments.</li>
<li>Assures all patients have active eligibility and referrals when needed.</li>
<li>Supports providers and technicians in the back, functioning as an “expeditor” to help patients move room to room.</li>
</ul>
Required Skills: 
<ul>
<li>Ability to work in medical software and other computer programs</li>
<li>Ability to build sustainable relationships and engage customers by going the extra mile.</li>
<li>Ability to work both independently and in a team oriented environment.</li>
</ul>
Preferred: 
<ul>
<li>Medical office experience.</li>
<li>Knowledge of Medicare, Commercial plans, Worker’s Comp, Vision Plans, Verification and Eligibility.</li>
</ul>
Covid-19 Vaccine required.&nbsp;

<h3>Job Description</h3>
Job Description
Job Title: Patient Service Representative - Registration
Shift: Day Shift
Reports to: Registration Manager
Status: Non-Exempt
Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$21 per hour.
Summary: The Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role primarily provides registration/check-in services to the patients of GLMI. The Patient Service Representative may also perform a variety of tasks beyond registering patients including; answering calls, documentation in patient charts, and supporting the patient experience while in our facility. Effective communication between departments and excellent patient care must be maintained. 
Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.
Personalize the Experience
<ul>
<li>Greet with eye contact and share a smile.</li>
<li>Create a tone of friendliness and warmth in conversations with patients, peers, and associates.</li>
<li>Respectfully interact with patients, peers, and associates at their pace and level.</li>
<li>Take time to listen to and understand others.</li>
<li>Demonstrate patience and compassion when interacting with patients, peers, and associates.</li>
<li>Act on opportunities to go above and beyond.</li>
</ul>
Own it, Do it
<ul>
<li>Do what you say you will do.</li>
<li>Anticipate and prevent potential problems.</li>
<li>Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).</li>
<li>Follow up on inquiries promptly and accurately.</li>
<li>Take personal responsibility for your work area and the quality of your work.</li>
<li>Communicate clearly, respectfully, and in a timely manner.</li>
</ul>
Perform as One Team
<ul>
<li>Speak positively about Great Lakes, team members, and patients.</li>
<li>Demonstrate respect and attentiveness to team members when communicating.</li>
<li>Recognize and share successes of the Great Lakes Way in action.</li>
<li>Proactively offer to help others.</li>
<li>Be flexible and embrace change with a positive attitude.</li>
<li>Contribute to a fun, energetic, and positive work environment.</li>
<li>Practice blameless problem solving, assuming the positive intentions of others.</li>
</ul>
Strive for Excellence
<ul>
<li>Share information, knowledge, and expertise.</li>
<li>Be relentless about acting on opportunities to learn and improve.</li>
<li>Ask for, accept, and use feedback.</li>
<li>Look for and act on opportunities for continuous improvement.</li>
</ul>
Primary Duties and Responsibilities include the following:
<ul>
<li>Greet and identify patients and visitors as they enter the office</li>
<li>Direct patients to complete pre exam paperwork using company provided systems</li>
<li>Review patient charts to ensure proper documentation and information are enclosed in accordance with practice policies</li>
<li>Obtain additional patient information as needed </li>
<li>Verify and confirm insurance(s) and authorizations</li>
<li>Direct patients and visitors to be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary</li>
<li>Assist in maintaining a neat and organized waiting room</li>
<li>Receive and document payments from patients attributed to copays, deductible, out of pocket services, and past due balances</li>
<li>Schedule or reschedule patients appointments according to practice guidelines</li>
<li>Perform other related duties as assigned</li>
<li>Overtime opportunities may be available as needed</li>
</ul>
Additional Duties and Responsibilities include the following:
<ul>
<li>Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner. </li>
<li>Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel. </li>
<li>Routing and sorting documents within our digital fax tank.</li>
<li>Handle requests from patients related to the GLMI Patient Portal</li>
<li>Access and utilize other medical based systems as assigned</li>
</ul>
Necessary Skills:
<ul>
<li>Ability to perform each duty as listed above </li>
<li>Strong computer skills including use of information systems and Google based programs </li>
<li>Problem solving skills </li>
<li>Strong oral communication skills including both phone and in person </li>
<li>Strong customer service skills and diplomacy </li>
<li>Experience in radiology or medical terminology preferred </li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma or Equivalent, prior administrative experience helpful.</li>
</ul>
Physical and Mental Requirements: 
<ul>
<li>May be asked to lift up to 25 pounds</li>
<li>Standing, walking, sitting, keyboard use for long periods of time </li>
<li>Ability to listen and communicate with patients face to face or over the phone </li>
<li>Will be required to read, write, work in a fast-paced office setting</li>
<li>Ability to make decisions and think quickly</li>
<li>Must have mental and physical capabilities to perform all tasks listed above</li>
</ul>
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
Schedule: Tuesday - Friday, 9:30am - 6:00pm &amp; Saturday, 7:45am - 4:30pm, however hours are subject to change based on operational needs. A $5 shift differential applies after 5pm.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Patient Service Representative (Full-Time) Location: Oakland, CA Salary Range: $20.00 $24.00 per hour, depending on experience Job Type: Full-Time | In-Person We are a dynamic and patient-focused practice specializing in Prosthetic and Orthotic devices, seeking a Patient Service Representative (PSR) to join our team. This role is essential to ensuring a smooth and professional experience for our patients across all locations. Key Responsibilities 
<ul>
<li>Greet and assist patients and their families with professionalism and warmth.</li>
<li>Answer and manage a multi-line telephone system.</li>
<li>Schedule patient appointments and follow up with reminders.</li>
<li>Accurately input and maintain patient data in compliance with HIPAA and internal policies.</li>
<li>Collect and verify insurance information, including eligibility and benefits.</li>
<li>Collaborate with clinical and administrative staff to support patient care.</li>
<li>Perform additional duties or special projects as assigned.</li>
<li>Calculate and collect patient financial responsibility at the time of service.</li>
<li>Collaborate with the team ensure processes are being followed for timely patient care and claim resolution.</li>
</ul>
Qualifications 
<ul>
<li>Customer service oriented</li>
<li>Experienced handling multiple line phone system</li>
<li>Proficient and accurate data entry skills</li>
<li>Minimum 2 years of experience verifying Medical insurance eligibility and benefits.</li>
<li>Prior experience in a medical office or Orthotics &amp; Prosthetics (O&amp;P) setting is required.</li>
<li>Bilingual in Spanish is essential.</li>
<li>Proficient in Microsoft Office Suite or similar and general computer systems.</li>
<li>Strong organizational and clerical skills.</li>
<li>Excellent time management and multitasking abilities.</li>
<li>Clear and professional communication skills.</li>
<li>Ability to adapt to changing tasks and environments with a proactive mindset.</li>
<li>Must be a collaborative team player.</li>
</ul>
Legal Compliance Notice In accordance with California Senate Bill 1162, we disclose the pay scale for this position and affirm our commitment to equal opportunity employment. Kickstart O&amp;P is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under applicable law Note: A valid drivers license is not required unless driving is an essential function of the role and no reasonable alternative transportation is available

<h3>Job Description</h3>
Job Description
Join our dynamic team supporting the Cardiomems group in a vital technical support role. You will be the primary contact for patients calling into our center, providing expert troubleshooting and operational support. This fast-paced position requires strong attention to detail, patience, multitasking ability, and exceptional customer service skills.
Key Responsibilities:
<ul>
<li>Provide technical support and operational assistance to patients and customers over the phone</li>
<li>Manage high call volumes efficiently while maintaining quality service</li>
<li>Troubleshoot and resolve technical issues with patience and professionalism</li>
<li>Maintain accurate records and documentation of support interactions</li>
<li>Collaborate with Cardiomems team and escalate issues as needed</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree preferred; Associate degree with 3-5 years’ experience also considered</li>
<li>1-2 years of experience in customer service, technical support, or related operational support roles</li>
<li>Background in medical support preferred but not required; operational support in sales or tech support is acceptable</li>
<li>Excellent listening and computer skills with technical aptitude</li>
<li>Strong multitasking and organizational skills with high attention to detail</li>
<li>Ability to remain patient and professional in a high-volume call environment</li>
</ul>
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
<ul>
<li>Welcomes and greets all patients and visitors, in person or over the phone.</li>
<li>Is responsible for keeping the front desk area clean and organized.</li>
<li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).</li>
<li>Collects outstanding patient balances.</li>
<li>Obtains referrals and authorizations when required.</li>
<li>Scans incoming faxes, consents, reports, and all other patient information into patient chart.</li>
<li>Generates batch transmittal reports for each day.</li>
<li>Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.</li>
<li>Schedules follow up services and office visits for patients.</li>
<li>Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.</li>
<li>Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.</li>
<li>Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.</li>
<li>Ensures proper hand off of responsibilities once their task is completed.</li>
<li>Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.</li>
<li>Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.</li>
<li>Consistently demonstrates good use of time and resources.</li>
<li>Ensuring that all medical records are accurate and complete.</li>
<li>Performs other position related duties as assigned.</li>
</ul>
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
<ul>
<li>N/A</li>
</ul>
KNOWLEDGE | SKILLS | ABILITIES
<ul>
<li>Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.</li>
<li>Ability to answer multiple incoming telephone calls.</li>
<li>Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.</li>
<li>Customer-oriented with ability to remain calm in difficult situations.</li>
<li>Ability to work independently and manage multiple deadlines.</li>
<li>Ability to comprehend established office routines and policies.</li>
<li>Ability to keep financial records and perform mathematical tasks.</li>
<li>Knowledge of Medical Terminology.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient interpersonal relations skills.</li>
<li>Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).</li>
<li>Ability to navigate online health insurance portals to verify benefits.</li>
<li>Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA &amp; CMS guidelines for Parts C &amp; D on General Compliance and Fraud, Waste &amp; Abuse.</li>
<li>Complies with HR confidentiality standards.</li>
</ul>
 
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
 
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
 
REQUIRED TRAVEL
N/A
 
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%

Patient Service Representative I

<h3>Job Description</h3>
Job Description
Job Title: Patient Service Representative (Temporary-to-Hire)
Location: Yardley, PA
Schedule: 35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)
Contract Length: Minimum of 12 weeks, with potential for extension or permanent placement
 
Job Summary:
A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.
 
Key Responsibilities:
<ul>
<li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li>
<li>Schedule patient appointments and ensure efficient calendar management</li>
<li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li>
<li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li>
<li>Document and update patient information accurately in internal systems</li>
<li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li>
</ul>
Qualifications:
Education: High School Diploma or equivalent required
 
Experience:
<ul>
<li>1–2 years of experience in an administrative or clerical role with strong computer skills</li>
<li>Prior experience in a healthcare setting or with health insurance verification is preferred</li>
<li>Excellent customer service and communication skills</li>
<li>Ability to manage multiple tasks and prioritize in a fast-paced environment</li>
</ul>
 
Additional Details:
<ul>
<li>This is an on-site position located in Yardley, PA</li>
<li>Temporary assignment for a minimum of 12 weeks with potential for long-term or permanent placement based on performance and client needs</li>
<li>Must be flexible to work shifts starting as early as 6:30 AM and ending as late as 7:00 PM.</li>
</ul>
 
If you are interested in this opportunity, please apply by submitting a resume in Microsoft Word format, or, email your resume to Kirk.Forchetti@roberthalf com. Or, call Kirk @ 215-785-6843.

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