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<h3>Job Description</h3>
Job DescriptionCompany Description 
Since 1970, Salud has been committed to providing a Medical Home to patients,&nbsp;where medical, dental, behavioral health services, and clinical pharmacists work together&nbsp;and coordinate&nbsp;efforts in a team-based system of care. We strive to improve the&nbsp;quality of our patient's&nbsp;lives who would otherwise have limited access to health care. We serve all individuals regardless of their&nbsp;insurance status or ability to pay.
Job Description 
We are looking for a&nbsp;Contact Center Agent&nbsp;to join our family.
As a Contact Center Agent&nbsp;with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud, approach his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement.&nbsp;
We offer:
<ul>
<li>$19 to 21 per hour</li>
<li>Monday to Friday – Available 8&nbsp;am to 5&nbsp;pm</li>
</ul>
Comprehensive Benefits Package includes:
<ul>
<li>Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
<ul>
<li>Low employee premiums, especially given rich benefits</li>
<li>$25 Primary Care Physician and Specialist Co-pays (in-network)</li>
<li>Low deductibles and co-insurance</li>
<li>Free provider visits and services at all Salud facilities</li>
<li>Preferred prescription pricing at Salud pharmacies</li>
</ul>
</li>
<li>Dental PPO plan
<ul>
<li>Includes Employee Discounts at All Salud Dental Facilities</li>
</ul>
</li>
<li>Vision</li>
<li>Generous vacation accrual</li>
<li>10 Paid Holidays per year (includes&nbsp;2&nbsp;Floating Holidays and paid Birthday)&nbsp;</li>
<li>Up to 8 Paid accrued Sick Days per year</li>
<li>Defined Contribution Pension Plan.&nbsp;&nbsp; Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what).&nbsp; Employees who have worked at least 1,000 hours within a 12-month period are eligible.</li>
<li>403b Retirement savings plan.&nbsp; You can contribute pre-tax or after-tax (Roth) towards your retirement savings.</li>
<li>Flexible Spending Accounts</li>
<li>Basic Life and AD&amp;D</li>
<li>Supplemental Life and AD&amp;D</li>
<li>Short-Term &amp; Long-Term Disability</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Employee Assistance Program</li>
</ul>
&nbsp;&nbsp;Our Mission is&nbsp;to provide a quality, integrated healthcare home to the communities we serve
Qualifications 
What you need to be qualified for this job:
Education:
<ul>
<li>Graduation from High School or equivalent required</li>
</ul>
Experience:
<ul>
<li>One year of general office and or Call Center experience required</li>
</ul>
Licensure/Certification: 
<ul>
<li>No licensure or certification is needed to be hired, although Contact Center Agents must become credentialed through the Salud Career Ladders program in the time frame specified by Salud</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Bilingual (English-Spanish) is preferred&nbsp;</li>
<li>Knowledge of multi-line phones</li>
<li>Ability to determine an emergency situation and take appropriate action</li>
<li>Sensitivity to indigent and ethnic minority communities</li>
<li>Effective written or oral communication skills</li>
</ul>
The application window is anticipated to close by 12/31/25
 Additional Information 
Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation,&nbsp;gender identity,&nbsp;or any other applicable status protected by federal, state, or local laws.&nbsp; All your information will be kept confidential according to EEO guidelines.

Contact Center Agent - Call Center

<h3>Job Description</h3>
Job DescriptionCompany Description 
Since 1970, Salud has been committed to providing a Medical Home to patients,&nbsp;where medical, dental, behavioral health services, and clinical pharmacists work together&nbsp;and coordinate&nbsp;efforts in a team-based system of care. We strive to improve the&nbsp;quality of our patient's&nbsp;lives who would otherwise have limited access to health care. We serve all individuals regardless of their&nbsp;insurance status or ability to pay.
Job Description 
We are looking for a&nbsp;Contact Center Agent&nbsp;to join our family.
As a Contact Center Agent&nbsp;with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud approach his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement.&nbsp;
We offer:
<ul>
<li>$19 to $21 per hour</li>
<li>Monday to Friday – Available 8&nbsp;am to 5&nbsp;pm</li>
</ul>
Comprehensive Benefits Package includes:
<ul>
<li>Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
<ul>
<li>Low employee premiums, especially given rich benefits</li>
<li>$25 Primary Care Physician and Specialist Co-pays (in-network)</li>
<li>Low deductibles and co-insurance</li>
<li>Free provider visits and services at all Salud facilities</li>
<li>Preferred prescription pricing at Salud pharmacies</li>
</ul>
</li>
<li>Dental PPO plan
<ul>
<li>Includes Employee Discounts at All Salud Dental Facilities</li>
</ul>
</li>
<li>Vision</li>
<li>Generous vacation accrual</li>
<li>10 Paid Holidays per year (includes&nbsp;2&nbsp;Floating Holidays and paid Birthday)&nbsp;</li>
<li>Up to 8 Paid accrued Sick Days per year</li>
<li>Defined Contribution Pension Plan.&nbsp;&nbsp; Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what).&nbsp; Employees who have worked at least 1,000 hours within a 12-month period are eligible.</li>
<li>403b Retirement savings plan.&nbsp; You can contribute pre-tax or after-tax (Roth) towards your retirement savings.</li>
<li>Flexible Spending Accounts</li>
<li>Basic Life and AD&amp;D</li>
<li>Supplemental Life and AD&amp;D</li>
<li>Short-Term &amp; Long-Term Disability</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Employee Assistance Program</li>
</ul>
Our Mission is&nbsp;to provide a quality, integrated healthcare home to the communities we serve
Qualifications 
What you need to be qualified for this job:
Education:
<ul>
<li>Graduation from High School or equivalent required</li>
</ul>
Experience:
<ul>
<li>One year of general office and or Call Center experience required</li>
</ul>
Licensure/Certification: 
<ul>
<li>No licensure or certification is needed to be hired, although Contact Center Agents must become credentialed through the Salud Career Ladders program in the time frame specified by Salud</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Bilingual (English-Spanish) is preferred&nbsp;</li>
<li>Knowledge of multi-line phones</li>
<li>Ability to determine an emergency situation and take appropriate action</li>
<li>Sensitivity to indigent and ethnic minority communities</li>
<li>Effective written or oral communication skills</li>
</ul>
SAL123
The application window is anticipated to close by 12/31/25
 Additional Information 
Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation,&nbsp;gender identity,&nbsp;or any other applicable status protected by federal, state, or local laws.&nbsp; All your information will be kept confidential according to EEO guidelines.

<h3>Job Description</h3>
Job DescriptionAbout Pair Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul>
In the News
<ul>
<li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
 About the Opportunity
Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 
We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 
This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home
What You'll Do
<ul>
<li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members </li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations </li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li>
</ul>
What You'll Need
<ul>
<li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in Orange County, CA
<ul>
<li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul>
</li>
<li>Bilingual – English/Spanish </li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy </li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity </li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder </li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li>
</ul>
Because We Value You
<ul>
<li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Equity compensation package</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
<li>Flexible vacation policy -- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li>
</ul>
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 
Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to <a href="mailto:recruiting@pairteam.com" target="_blank">recruiting@pairteam.com</a>.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description 
The RN Utilization Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The RN Utilization Specialist (RNUS) is an experienced registered professional nurse with extensive knowledge of patient care, medical treatments, hospital procedures and has expertise in hospital utilization.&nbsp; The RNUS through regular reviews and audits and collaboration with the clinical team, facilitates responsible decisions that promote cost effective health care services as evidenced by appropriate level of care assignment and medical necessity documentation consistent with the patient’s clinical state and intervention plan.&nbsp; The RNUS is a key member of the health care team and as such collaborates with clinicians, responsible for patient care plans, to provide hospital health care benefit coverage information and assist the patients in decisions based on benefits and limitations of coverage plans.&nbsp; The RNUS acts as a change agent to systematically drive change in utilization practices as prioritized by departmental and clinical leadership. As such, the RNUS participates in performance improvement initiatives, implements work process changes, monitors performance, and facilitates necessary changes, under the purview of the Department leadership and in collaboration with practicing clinicians, based on data trends.
Responsibilities:
<ul>
<li>Applies medical necessity screening criteria, level of care guidelines, and professional nursing knowledge to ensure that admissions &amp; length of stay are appropriate.</li>
<li>Completes initial admission and thereafter continuing stay reviews for all hospitalized patients.</li>
<li>Facilitates utilization review concurrent with decisions on hospitalization and may perform duties in the Emergency Department, pre- and post-operative, labor and delivery, external transfer, bed assignment, and / or other access points for hospitalization.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Collaborates with the Payor Specialists and third-party payors to effectively communicate all relevant clinical information based on clinical indicators and the plan of care.</li>
<li>Acts as a liaison with the clinical care team assuring compliance with managed care contracts and payor guidelines while maintaining quality of care.&nbsp;&nbsp;</li>
<li>Partners with operational and medical leadership to identify, develop and implement utilization processes that foster the right care at the right time in the right setting.&nbsp;&nbsp;</li>
<li>Monitors data elements inherently related to Utilization through data reporting tools.</li>
<li>Effectively resolves utilization dilemmas and as needed uses available escalation pathways (Utilization Medical Director (s) or the Lead Utilization Specialists) to secure further information or expertise to resolve identified issues.&nbsp;</li>
<li>Makes appropriate referrals to internal physician advisors and contracted third party review company per Department guidelines.&nbsp;</li>
<li>May participate in interdisciplinary discharge planning rounds to facilitate communication with the care team on documentation and orders necessary to assign accurate medical necessity, level of care, and communication with the payor.&nbsp;</li>
<li>Interfaces with patients as appropriate to provide education on level of care</li>
<li>Increases stakeholder understanding of best practices in utilization and internal performance against benchmarks, through a variety of educational forums.
<ul>
<li>Develops, coordinates, presents, and participates in service-line and clinician education programs.</li>
<li>Utilizes standardized reports (metrics/dashboard) and provides updates for physicians and the interdisciplinary team members on a regular basis.&nbsp;</li>
</ul>
</li>
<li>Collaborates with the interdisciplinary team&nbsp;to promote the resolution of&nbsp;barriers related to utilization of services and institute changes that improve systems and&nbsp;promote optimal utilization practices.&nbsp;&nbsp;</li>
<li>May assist in the reporting of financial indicators including length of stay, resource utilization, denials and appeals.</li>
<li>Participates in the development, implementation, evaluation and revision of quality utilization tools in collaboration with the healthcare team.</li>
<li>Assists in Recovery Audit Contractor (RAC) and other audit follow up and contributes to appeals on insurance denials as requested.</li>
</ul>
Additional Functions:
<ul>
<li>Maintains current knowledge of federal and state laws and regulations related to utilization</li>
<li>Actively participates on departmental and hospital committees and taskforces as assigned</li>
<li>Complies with Northwestern Medicine policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct</li>
<li>Facilitates review of high risk cases by the Office of General Counsel, Corporate Compliance and Integrity, Risk Management and informs appropriate members of the healthcare team as to interventions. Coordinates interventions in collaboration with the healthcare team</li>
<li>Participates in hospital and department quality improvement initiatives.</li>
</ul>
Qualifications 
Required:
<ul>
<li>Licensed Registered Nurse in the state of Illinois (IDFPR)</li>
<li>Three years of experience in acute inpatient hospital care</li>
<li>Organizational, team building, coaching, and conflict management to maximize the achievement of utilization outcomes.</li>
<li>Analytical skills necessary to independently collect, analyze, and interpret data, resolve problems requiring innovative solutions.&nbsp;</li>
<li>Computer skills including word processing and spreadsheets.</li>
</ul>
 Preferred:
<ul>
<li>Bachelor’s Degree in Nursing</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

RN Utilization Specialist-Utilization Review Casual Days

<h3>Job Description</h3>
Job Description
 
JOB SUMMARY: 
Reporting to the Assistant Program Director, this position is responsible for providing case management, social services, and employment services to residents of the Residential Reentry Center Service. The incumbent will receive a cell phone stipend.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Coordinate with SCTC on treatment offered through CTS programs </li>
<li>Complete risk assessment on individual offenders and an individualized reentry plan for offenders.</li>
<li>Provide and conduct PREA training and information to residents</li>
<li>Documents services in biweekly (IPP) and ensures that records are completed according to established policies and procedures of BOP SOW, operation manual, and ACA.</li>
<li>Conducts, completes, and Implements intake and orientation; evaluates residents’ job readiness and formulates employments and or training goals for their Individual Program Plans.</li>
<li>Manages and implements approved Individual Program Plans for offenders.</li>
<li>Conducts weekly audit of residents’ files. </li>
<li>Counsels residents on personal, family, financial, employment behavioral, crisis, substance abuse, educational and training matters</li>
<li>Coordinates all requests by residents for permission to drive.</li>
<li>Coordinate all passes and furlough requests for residents.</li>
<li>Conducts on site visits to resident’s home and work locations as required by the Statement of Work and monitors and records their progress. Responsible for creating financial plans and other offender financial obligations (restitution, fines, child support, traffic fines, etc.). </li>
<li>Advises other staff on treatment matters, coordinate team treatment as appropriate and participates in scheduled treatment staffing.</li>
<li>Prepares release plans, release papers, terminal reports, furlough document, and other related documents to partner programs.</li>
<li>Provide technical assistance to security team </li>
<li>Perform related duties as assigned</li>
</ul>
ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)
<ul>
<li>Attend and conduct quarterly training to staff members</li>
<li>Attend scheduled monthly staff meetings</li>
</ul>
<ul>
<li>Participates in ACA and PREA audits. </li>
</ul>
<ul>
<li>Makes decisions on case management-related matters; and advises the Program Director and on-duty staff on issues regarding residents.</li>
<li>Required to evacuate and shelter in place as needed when there is an emergency.</li>
<li>Adhere to the designated dress code as stipulated for the specific role.</li>
</ul>
SUPERVISORY DUTIES:
<ul>
<li>No direct supervisory responsibilities</li>
<li>Coordinates release planning with Program Director, resident, and the U.S. Probation Officer.</li>
<li>Coordinates Reentry planning of offenders with the Employment Specialist, U.S. Probation Officer, residents’ family members and other agencies as appropriate, the establishment and management of an approved Individual Program Plan for each resident.</li>
<li>Provides coordination and functional direction to all other staff members involved with monitoring resident accountability and security. </li>
<li>Provides sound correctional management, expertise, and functional direction to all other staff members and correctional partners (BOP, USPO, and LEO) with respect to resident accountability and security. </li>
</ul>
KEY CONTACTS
Maintains critical relationships with the following:
<ul>
<li>Develop rapport with United States Courts, U.S. Marshalls, Bureau of Prisons, USPO, and local and federal law enforcement agencies.</li>
<li>Network with individuals and organizations (who are criminal justice practitioners and who are willing to work with federal offenders), which may be able to assist the program or VOASELA, Inc. in achieving its goals, short and long term.</li>
</ul>
KNOWLEDGE, SKILLS, ABILITIES:
This position requires the incumbent to have:
<ul>
<li>Bachelor’s degree level and two (2) years of transferable experience. </li>
<li>Requires proven ability in communications, social casework and personal and family budgeting. Demonstrated knowledge of the criminal justice system, human behavior, and social work skills is required. </li>
<li>Must have the ability to work with individuals with criminal, asocial and addictive personality types. </li>
<li>Must be knowledgeable of community resources, develop an understanding of the local employment market, and develop knowledge of available education, training and vocational resources and the ability to be a role model. </li>
<li>Must be able to maintain confidentiality.</li>
<li>Competent computer skills including MS Office and knowledge of office equipment is required. </li>
<li>Proficient verbal and written communication skills</li>
<li>Organizational, planning, work management and prioritizing skills required.</li>
<li>Problem solving ability, attention to detail, accuracy, flexibility, and reliability required.</li>
<li>Ability to structure time, establishes priorities, and work independently.</li>
<li>Problem solving ability, attention to detail, accuracy, flexibility, and reliability required.</li>
<li>Ability to maintain flexible work schedule when needed to meet the needs of clients.</li>
<li>Knowledge of community resources.</li>
</ul>
SPECIAL REQUIREMENTS:
<ul>
<li>Must be at least 21 years of age or older at the time the offer of employment is made.</li>
<li>May have to work outside of normal working hours.</li>
<li>Must have a valid driver’s license, access to a registered and insured vehicle.</li>
<li>Must be able to pass all required compliance checks and criminal history investigation, including Bureau of Prison NCIC/NLETS.</li>
<li>Must be able to obtain and maintain certification in First Aid and Cardio Pulmonary Resuscitation.</li>
<li>Must be able to demonstrate working knowledge and competency of BOP discipline procedures by passing the BOP standardized test.</li>
</ul>
This position may require incumbent to engage in overnight travel up to 10% of time as well as significant local travel in and around the community appropriate to the performance of duties and responsibilities. As such, incumbent must have: 
<ul>
<li>Current driver’s license issued by state of residence</li>
<li>Current Vehicle Inspection decal</li>
<li>Current vehicle insurance</li>
<li>Current vehicle registration in state of residence</li>
<li>Satisfactory Motor Vehicle Report</li>
</ul>
PHYSICAL REQUIREMENTS: 
Work is primarily performed in a normal office environment generally while seated at a desk. While performing the duties of this job, the employee may be required to stand, bend, lift and stoop in performing work. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk; stand; and stoop, kneel or crouch. Dexterity is required to performing work with personal computer keyboard, calculator and other office equipment. The employee may be required to stand, bend, lift and stoop in performing work.

RRC Case Manager

<h3>Job Description</h3>
Job Description
POSITION SUMMARY:
Under the direction of the Laboratory Service Supervisor, participate in daily operations of the blood bank, performing Clinical Laboratory tests, analyzes and interprets test results, assisting with communication of test results to patients, physicians and employees, and ensures accuracy. Uses technical competencies and judgment to respond and handle situations as they arise. Assists with the Laboratory PI program, ordering of supplies, developing procedures and other areas as needed.
JOB DETAILS:
<ul>
<li>Weekend nights, Monday and Friday.</li>
</ul>
KEY RESPONSIBILITIES:
<ul>
<li>Follows St. Joseph Medical Center's HIPAA guidelines to prevent unauthorized disclosure of Protected Health Information (PHI).</li>
<li>Promotes a culture of safety through proper patient identification, incident reporting, and non-punitive documentation practices.</li>
<li>Provides technical and regulatory oversight for all CLIA specialties, including transfusion services (blood bank).</li>
<li>Supervises and performs high-complexity testing, including blood bank procedures, ensuring accuracy and reliability of results.</li>
<li>Verifies that patient results are released only when all laboratory systems, including blood bank equipment, are functioning properly.</li>
<li>Oversees documentation and review of quality control, proficiency testing, and corrective actions across all testing areas.</li>
<li>Manages staff training, orientation, scheduling, and ongoing competency assessments, ensuring team readiness and compliance.</li>
<li>Supports operational efficiency through supply management, equipment maintenance, and coordination of repairs.</li>
<li>Assists the Laboratory Manager with staffing decisions, productivity monitoring, and performance evaluations.</li>
<li>Leads or participates in quality improvement initiatives, education efforts, and interdepartmental collaboration involving blood product usage.</li>
<li>Supportive of the compliance program set forth by St. Joseph Medical Center and demonstrated by:</li>
<ul>
<li>Upholds the Code of Ethics and Corporate Compliance</li>
<li>Adheres to and helps to enforce all compliance policies relevant to his/her area.</li>
<li>Assures timely compliance education as requested by the Regional Compliance &amp; Safety Officer and/or through corporate initiatives.</li>
</ul>
</ul>
REQUIRED KNOWLEDGE &amp; SKILLS:
<ul>
<li>Proficient in routine and specialized laboratory procedures relevant to Blood Bank and clinical lab testing.</li>
<li>Ability to prioritize tasks and work independently with minimal supervision.</li>
<li>Demonstrates flexibility, initiative, and the ability to adapt to changing workloads and work under stress in order to perform effectively in the position under stress.</li>
<li>Maintains professionalism and accuracy under stress or in high-demand situations.</li>
<li>Basic computer knowledge; LIS and HIS</li>
<li>Technical, critical thinking, communication, and interpersonal skills relevant to this area in order to effectively communicate with physicians, health team members, and patients and their families.</li>
<li>Multilingual skills preferred but not required.</li>
</ul>
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
<ul>
<li>1 years' experience as a Blood Bank Medical Technologist.</li>
<li>Completion of an Associates (2-year degree) or Bachelors (4-year degree) in medical technology, Biology or related science and successful completion of a CAAHEP approved program in Medical Technology.</li>
<li>Certification as a Medical Technologist, CLS (NCA) or MT (ASCP) or Certification as a Specialist in Blood Bank SBB (ASCP).</li>
<li>For ASCP certification after 2004, must maintain active credential status to maintain employment.</li>
<li>For AMT certification, must maintain active credential status to maintain employment.</li>
<li>Recent graduates from approved programs within the last 6 months must be certified within 12 months after hire.</li>
</ul>
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you with access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your healthcare journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristics.

Medical Technologist (MT/MLS/MLT), Blood Bank

<h3>Job Description</h3>
Job DescriptionAbout Pair Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul>
In the News
<ul>
<li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
 About the Opportunity
Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 
We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 
This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home
What You'll Do
<ul>
<li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members </li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations </li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li>
</ul>
What You'll Need
<ul>
<li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul>
<li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul>
</li>
<li>Bilingual – English/Spanish </li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy </li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity </li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder </li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li>
</ul>
Because We Value You
<ul>
<li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
<li>Flexible vacation policy -- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li>
</ul>
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 
Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to <a href="mailto:recruiting@pairteam.com" target="_blank">recruiting@pairteam.com</a>.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

<h3>Job Description</h3>
Job DescriptionJob Title: MICA Specialist (Dual Diagnosis) - Behavioral Health &amp; Substance Use Support Location: Brooklyn, NY Compensation: $29.33/hour (Approx. $61K annually) Employment Type: contract to hire Hybrid: In office and in the field (remote days from home as well) Hours: M-F 9a-5p (Full Time) Are you passionate about empowering individuals with mental health and substance use challenges to live independently? A respected behavioral health organization is seeking a dedicated MICA Specialist to join their supportive housing program. This role is ideal for someone who thrives in a community-based setting and is committed to holistic, person-centered care. Key Responsibilities:
<ul>
<li>Deliver in-home support to residents with co-occurring mental health and substance use disorders, helping them build independent living skills.</li>
<li>Facilitate group sessions focused on relapse prevention, harm reduction, and medication management.</li>
<li>Collaborate with residents to develop personalized recovery goals and service plans.</li>
<li>Provide crisis intervention and coordinate emergency services when necessary.</li>
<li>Maintain accurate documentation of services, including Medicaid-billable notes and psychosocial assessments.</li>
<li>erve as a liaison between residents and external treatment providers, advocating for access to detox, rehab, and other recovery resources.</li>
<li>Participate in interdisciplinary team meetings, training seminars, and quality assurance reviews.</li>
</ul>
Qualifications:
<ul>
<li>CASAC or CASAC-T certification required.</li>
<li>Bachelor's degree preferred.</li>
<li>Prior experience working in residential settings with dually diagnosed, homeless, or mentally ill adults is essential.</li>
<li>Prior field experience required </li>
<li>Strong group facilitation skills and the ability to engage clients in therapeutic and educational activities.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Highly organized with a collaborative, team-oriented mindset.</li>
</ul>
Why This Role Stands Out:
<ul>
<li>Make a tangible impact in the lives of individuals navigating complex recovery journeys.</li>
<li>Join a mission-driven team that values compassion, empowerment, and community integration.</li>
<li>Gain experience in a dynamic, multidisciplinary environment with opportunities for professional growth.</li>
</ul>
 Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $29.00 to $29.33 per hour Search managed by: Marisa Marques Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www-uat.lhh.com/us/en/candidate-privacy" target="_blank">https://www-uat.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Dual Diagnosis specialist

<h3>Job Description</h3>
Job DescriptionJob Title: Parts Manager (GM &amp; Collision Specialist)
Company: George Nunnally Chevrolet
Location: Bentonville, Arkansas
Job Type: Full-time
About George Nunnally Chevrolet
Located in the heart of the rapidly growing Northwest Arkansas corridor, George Nunnally Chevrolet is a premier automotive destination. We are not just selling cars; we are serving a community that includes some of the largest corporations in the world. We pride ourselves on a family-oriented culture that demands corporate-level professionalism. We are looking for a leader who matches our commitment to excellence.
The Opportunity
We are seeking an experienced Parts Manager with a specialized background in Collision and Wholesale Operations.
With the population explosion in Bentonville and the surrounding NWA region, the demand for collision parts and repair support is at an all-time high. We need a strategist who can manage our GM RIM inventory to perfection while aggressively expanding our wholesale footprint with local Body Shops and Collision Centers.
Core Responsibilities
1. Strategic Inventory Management (GM RIM)
<ul>
<li>
Optimization: Take full ownership of the GM Retail Inventory Management (RIM) system. Ensure compliance targets are met to maximize purchase loyalty and earn all available GM discounts/rebates.
</li>
<li>
Obsolescence Control: Aggressively manage "frozen" capital. Implement strict return protocols for special-order crash parts (sheet metal, bumpers, airbags) that are not picked up.
</li>
<li>
Fill Rate: Analyze sales history to stock the right parts, reducing emergency purchases and minimizing cycle times for our Service Department and wholesale customers.
</li>
</ul>
2. Collision &amp; Wholesale Growth
<ul>
<li>
Cycle Time Focus: You will be the primary partner for our Collision Center clients. Your goal is to reduce their "keys-to-keys" time by ensuring accurate ordering (VIN decoding) and rapid delivery of crash parts.
</li>
<li>
Damage Control: Implement rigorous shipping and receiving inspections for large sheet metal orders to catch freight damage before the part reaches the technician.
</li>
<li>
Vendor Relations: Manage relationships with outside vendors for parts that GM cannot supply immediately (O-to-O strategies) to keep jobs moving.
</li>
</ul>
3. Financial &amp; Departmental Leadership
<ul>
<li>
Profitability: manage the department's P&amp;L, focusing on Gross Profit % on both Customer Pay and Wholesale/Collision tickets.
</li>
<li>
Team Development: Lead, train, and mentor parts counter staff, shipping/receiving clerks, and delivery drivers. Foster a culture of "accuracy first."
</li>
<li>
Service Support: Ensure the Service Department technicians have zero wait time at the back counter.
</li>
</ul>
Qualifications
<ul>
<li>
Experience: 5+ years in Automotive Parts Management, with a mandatory background in a General Motors environment.
</li>
<li>
Collision Expertise: specific experience working with high-volume Body Shops. Must be able to read and interpret estimates from software such as CCC, Mitchell, or Audatex.
</li>
<li>
Technical Proficiency: Mastery of GM GlobalConnect, Snap-on EPC, and RIM. Experience with CDK is highly preferred.
</li>
<li>
Logistics Mindset: Ability to organize a warehouse for small and large-part storage (hoods, doors, frames) without compromising safety or efficiency.
</li>
<li>
Local Knowledge: Familiarity with the Northwest Arkansas automotive market is a plus, but we are open to relocating the right talent.
</li>
</ul>
Why Join the Nunnally Team?
<ul>
<li>
Stability: Join a dealership with a deep-rooted history in Bentonville.
</li>
<li>
Market Growth: Work in one of the fastest-growing economic regions in the United States.
</li>
<li>
Benefits:
<ul>
<li>
Competitive Base Salary + Performance Bonuses (Net Profit &amp; Sales Volume)
</li>
<li>
Health, Dental, and Vision Insurance
</li>
<li>
401(k) with Company Match
</li>
<li>
Paid Vacation and Holidays
</li>
</ul>
</li>
</ul>
.

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