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<h3>Job Description</h3>
Job Description
Busy Broomfield Optometry office seeking an energetic, friendly, outgoing Patient Care Representative/ Medical Receptionist. Ideal applicant will be detail oriented, computer literate, be proficient at multi-tasking, have great customer service skills and willingness to work as in a team environment. In this role you will work full-time at the front desk of our eye care office and assist our patients and other visitors. Your primary duties will include greeting and checking in/out patients, answering questions, collecting patient co-pays, processing paperwork, scheduling appointments, and answering phones and text messages. You will also help maintain our electronic records and keep our work areas clean and organized as well as ensure our office provides a welcoming patient environment for our patients. Experience in health care appreciated but not required. Happy to train the right individual! Full benefits package available (including paid vacation &amp; holidays, health, dental, vision &amp; retirement savings.) Limited weekends.
Company DescriptionFront Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come. Our experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision. 
<h3>Company Description</h3>
Front Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come.\r\n\r\nOur experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision.

Patient Service Representative

<h3>Job Description</h3>
Job Description
Description
Job Description • Answering phones to respond to inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 60-80 incoming calls per day. • Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. • Re-scheduling patient appointments as required via telephone calls, SMS or messages received thru our Patient Portal • Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in EMR • Taking clear and accurate messages on behalf of patients when completing an internal communication template. • Responding to patient’s questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols. • Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. • Demonstrates knowledge and understanding of SY Health programs and services. • Adheres to current department productivity and quality assurance requirements. • Other duties as assigned.
Skills
Patient service, Customer service, call center, health care
Top Skills Details
Patient service,Customer service,call center,health care
Additional Skills &amp; Qualifications
100% onsite Spanish Bilingual Preferred Experience Required (Minimum level of experience): 1 year of experience in customer service, call center or in a healthcare setting, or successful completion of an externship program with San Ysidro Health. Verbal and Written Skills Required to perform the Job: English fluency in both spoken and written language Exceptional phone manner they match the trainers schedule while training, historically it has been 8/830am-5pm. then they slide them into a 10-6pm. Excellent interpersonal and communication skills Ability to type 35 wpm with 90% accuracy.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Ysidro,CA.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. This Contract-to-Permanent position offers an excellent opportunity to contribute to the healthcare industry by providing exceptional support to patients and ensuring their needs are met efficiently. You will play a vital role in delivering outstanding service through effective communication and organizational skills. Responsibilities: • Manage a high volume of inbound and outbound calls daily, ranging from 60 to 80 calls. • Deliver excellent customer service by addressing patient inquiries and resolving issues promptly. • Perform accurate data entry tasks to maintain patient records and documentation. • Assist patients with scheduling appointments and coordinating their healthcare needs. • Collaborate with team members to ensure seamless patient registration and service delivery. • Provide guidance and support to patients navigating healthcare processes. • Uphold confidentiality and adhere to healthcare compliance standards. • Maintain an attentive demeanor and ensure a positive experience for patients during every interaction.• Previous experience in patient scheduling, patient services, or related roles. • Strong customer service skills, particularly in a call center environment. • Proficiency in handling patient registration and appointment coordination. • Excellent communication skills, both verbal and written. • Ability to manage multiple tasks efficiently in a fast-paced setting. • Familiarity with healthcare systems and compliance regulations. • High attention to detail and accuracy in data entry. • Demonstrated ability to provide empathetic and detail-oriented support to patients.

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience by providing exceptional customer service. This role involves scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and healthcare providers.
 
Requirements:
Patient Service Representative-l
Responsibilities
<ul>
<li>Greets patients as they arrive and manages 20-minute wait time.</li>
<li>Assists patient with intake processes including copying required documents.</li>
<li>Collects co-payments, co-insurance and deductibles and issues receipts.</li>
<li>Manages cashier box and daily deposits according to company policies.</li>
<li>Processes walk-in patients and visitors.</li>
<li>Answers phones and schedules appointments (special focus on physician requested return visits).</li>
<li>Schedules referrals as indicated. </li>
<li>Assists with patient outreach as applicable (e.g., next-day reminders, AWV support).</li>
<li>Manages medical records (maintains, files/scans, prepares for schedule).</li>
<li>Ensures all correspondence is scanned and/or filed in timely manner. </li>
<li>Performs all other related duties as assigned</li>
</ul>
Education, Experience and Skills
<ul>
<li>High school graduate or GED required.</li>
<li>One year of related work experience including data entry. </li>
<li>Working knowledge of medical office procedures and medical terminology.</li>
<li>Ability to accurately sort and file materials by alphabetic or numeric systems </li>
<li>Effective communication and customer service skills required (AIDET).</li>
<li>Successful initial competency assessment, following rotational training.</li>
<li>Excellent interpersonal skills</li>
<li>Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner</li>
<li>Must be detail-oriented and highly organized</li>
<li>Firm grasp on administrative processes, and organizational policies</li>
<li>Knowledge of patient care and examination procedures</li>
<li>Must be able to maintain confidentiality at all times</li>
<li>Microsoft Office Suite</li>
<li>ICD-10 and CPT experience preferred</li>
<li>Proficient in patient check in, check out and referral process.</li>
</ul>
Key physical and mental requirements:
<ul>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to push or pull heavy objects using up to 50 pounds of force</li>
<li>Ability to sit for extended periods of time</li>
<li>Ability to stand for extended periods of time</li>
<li>Ability to use fine motor skills to operate office equipment and/or machinery</li>
<li>Ability to receive and comprehend instructions verbally and/or in writing</li>
<li>Ability to use logical reasoning for simple and complex problem solving</li>
<li>Ability to travel to multiple locations to support business needs as required</li>
</ul>
FLSA Classification: Non-exempt
 
Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
12/2024

Patient Service Representative (PSR)

<h3>Job Description</h3>
Job Description
Philadelphia Hand to Shoulder Center is looking for a Patient Service Representative to work at our Glen Mills PA, office.
At Philadelphia Hand to Shoulder Center, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
<ul>
<li>Competitive Health &amp; Welfare Benefits</li>
<li>Monthly $43 stipend to use toward ancillary benefits</li>
<li>HSA with qualifying HDHP plans with company match</li>
<li>401k plan after 6 months of service with company match (Part-time employees included)</li>
<li>Employee Assistance Program that is available 24/7 to provide support</li>
<li>Employee Appreciation Days</li>
<li>Employee Wellness Events</li>
</ul>
ESSENTIAL FUNCTIONS
<ul>
<li>Promptly greets and acknowledges patients. Informs Radiologists of patient's arrival.</li>
<li>Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.</li>
<li>Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.</li>
<li>Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.</li>
<li>Identifies and collects co-payments, co-insurances, and past-due account balances.</li>
<li>Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.</li>
<li>Evaluates patient financial status and establishes payment plans as needed based upon authority levels.</li>
<li>Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.</li>
<li>Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).</li>
<li>Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.</li>
<li>Maintains general knowledge of insurance plans accepted by Premier.</li>
<li>Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.</li>
<li>Communicates with patients in the lobby if physician or provider is running behind schedule.</li>
<li>Reviews and prepares charts for the following day according to the practice schedule.</li>
<li>Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.</li>
<li>Protects patients’ rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.</li>
<li>Maintains a clean and organized front office workspace.</li>
<li>Follows established Front Office SOPs.</li>
<li>Follows all practice/site-specific protocols pertaining to this job description.</li>
<li>Other duties as assigned.</li>
</ul>
EDUCATION
<ul>
<li>High school diploma/GED or equivalent working knowledge experience preferred.</li>
</ul>
EXPERIENCE
<ul>
<li>Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.</li>
<li>Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.</li>
<li>Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.</li>
<li>Previous experience in collecting money is preferred.</li>
</ul>
KNOWLEDGE
<ul>
<li>Knowledge of insurance rules and regulations including eligibility and referral requirements.</li>
<li>Able to verify the eligibility of each payer, per patient according to defined parameters.</li>
<li>Knowledge of medical terminology and HIPAA Guidelines.</li>
<li>Knowledge of computer systems.</li>
<li>Knowledge of safety requirements within the department</li>
</ul>
SKILLS
<ul>
<li>Skill in customer service.</li>
<li>Skill in communicating effectively with physicians, staff, and the public.</li>
<li>Skill in establishing good working relationships with both internal and external stakeholders.</li>
</ul>
ABILITIES
<ul>
<li>Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.</li>
<li>Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.</li>
<li>Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.</li>
</ul>

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job Description
Job Title: Patient Service Representative 
Department: Clinic 
Position type: Full Time 37.5 Hours 
FLSA: Non-Exempt 
Job Summary:
As a Patient Service Representative (PSR), you’ll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence—all while upholding Trillium Health’s values of inclusivity, professionalism, and community impact. 
Duties/Responsibilities:
<ul>
<li>Serve as the first point of contact for patients, providing a welcoming and professional experience.</li>
<li>Schedule appointments and manage patient information using the EMR system.</li>
<li>Answer and route phone calls; initiate triage requests when appropriate.</li>
<li>Check patients in and out, verify insurance, and process payments.</li>
<li>Maintain accurate medical records and manage incoming/outgoing documentation.</li>
<li>Support providers with administrative tasks and schedule adjustments.</li>
<li>Uphold confidentiality and demonstrate respect for diversity and inclusion.</li>
<li>Participate in quality improvement and compliance activities.</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Excellent customer service and communication skills.</li>
<li>Ability to speak, read, and understand English fluently.</li>
<li>Proficiency with electronic medical record (EMR) systems.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to manage multiple tasks in a fast-paced environment.</li>
<li>Comfortable handling sensitive information with discretion.</li>
<li>Team-oriented with a collaborative mindset.</li>
<li>Commitment to inclusiveness and cultural sensitivity.</li>
</ul>
Education and Experience:
<ul>
<li>Minimum of a high school diploma or equivalent (GED) required.</li>
<li>1–3 years of experience working in a medical office or clinic setting required.</li>
<li>Medical Office Assistant Certification or other related education preferred.</li>
<li>Familiarity with electronic medical record (EMR) systems, with EPIC experience strongly preferred.</li>
<li>Bilingual skills in Spanish preferred.</li>
</ul>
Physical Requirements: 
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 
Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

<h3>Job Description</h3>
Position Type – Per Diem
 
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
 
Responsibilities:
<ul>
<li>Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.</li>
<li>Respond to patient questions and or concerns according to Policies.</li>
<li>Answering Telephones.</li>
<li>Scheduling Appointments.</li>
<li>Maintaining the Appointment Book.</li>
<li>Confirming Appointments.</li>
<li>Follow up on no shows/cancellations of Appointments.</li>
<li>Register Patients on the sign-in sheet.</li>
<li>Post charges and payments to patient accounts.</li>
<li>Checking voicemail on a daily basis.</li>
<li>Maintain a clean and friendly waiting area for patients.</li>
</ul>
 
Preferred Skills &amp; Experience:
<ul>
<li>Experience working in a dental, medical, or other healthcare office, preferred.</li>
<li>Knowledge of insurance plans (HMO/PPO) is a plus.</li>
</ul>

19,659 patient-service-representative Jobs