Job Description
Position Type – Per Diem
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
Responsibilities:
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
- Respond to patient questions and or concerns according to Policies.
- Answering Telephones.
- Scheduling Appointments.
- Maintaining the Appointment Book.
- Confirming Appointments.
- Follow up on no shows/cancellations of Appointments.
- Register Patients on the sign-in sheet.
- Post charges and payments to patient accounts.
- Checking voicemail on a daily basis.
- Maintain a clean and friendly waiting area for patients.
Preferred Skills & Experience:
- Experience working in a dental, medical, or other healthcare office, preferred.
- Knowledge of insurance plans (HMO/PPO) is a plus.