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<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Rehabilitation Services at Northwestern Medicine&nbsp;is a collaborative, multi-disciplinary team within our growing, nationally recognized health system that provides world-class care at 10 hospitals and more than 200 locations in communities throughout Chicago, the suburbs and northern Illinois. Together with Northwestern University Feinberg School of Medicine, we are pushing boundaries in innovative care delivery, training the next generation of rehabilitation specialists, and pursuing excellence in patient care.&nbsp;
Rehabilitation Services values building relationships with our patients and their families, understanding the needs of our clinical and non-clinical staff, and providing opportunities for professional development, mentorship, and program development. Our integration with hospitals and clinics across Northwestern Medicine make it possible for us to serve more patients, closer to where they live and work. While each of our locations has a unique story, Rehabilitation Services at Northwestern Medicine is unified under one mission –&nbsp;Patients First.
Job Description 
The licensed Occupational Therapist (OTR/L)reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
<ul>
<li>A licensed occupational therapist who complies with the Code of Ethics/Standards of Practice as outlined by their professional organization and by the State of Illinois.</li>
<li>The position includes direct patient care, teaching, participation on appropriate committees and departmental process improvement.&nbsp;</li>
<li>Serves as a role model for all therapists and clinical interns in all aspects of professional, clinical, communication, education and leadership activities.</li>
</ul>
Responsibilities:
<ul>
<li>Demonstrates the NM values of Patients First, Integrity, Teamwork, and Excellence.</li>
<li>Presents a friendly, approachable, professional demeanor and appearance.</li>
<li>Provides accurate information and timely updates to patients and customers.</li>
<li>Uses effective service recovery skills to solve problems or service breakdowns when they occur.</li>
<li>Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.</li>
<li>Uses organizational and unit/department resources efficiently.</li>
<li>Facilitates collaborative care with other healthcare team members.</li>
<li>Manages work schedule efficiently, completing tasks and assignments on time.</li>
<li>Contributes to opportunities and processes for continuous improvement.</li>
<li>Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.</li>
<li>Demonstrates essential skill competencies in selecting the appropriate evaluation in the use of treatment modalities, equipment and protocols.&nbsp; Performs re-evaluations according to department guidelines, adjusting the treatment plan accordingly.&nbsp; Evidenced by chart review.</li>
<li>Demonstrates creative problem solving and diversity when adapting the treatment to special circumstances.</li>
<li>Assumes complete responsibility over the course of OT patient management from the time of initial contact to discharge for functional progress, safety and treatment outcome as evidenced by team feedback and documentation. Maintains primary responsibility over patient plans of care through timely and consistent collaboration with treating COTA(s).</li>
<li>Adheres to department policy regarding evaluations, progress notes, and discharge summaries. All notes reflect medical necessity and are accurately entered per policy into the electronic medical record.</li>
<li>Completes daily notes that reflect patient's response to treatment, actual performance, and an assessment as to status, relevant to the treatment plan and eventual discharge needs as evidenced by chart review, meeting all regulatory documentation requirements (e.g., allows other therapists to continue treatment, allows for interpretation by payers, supports reimbursement).</li>
<li>Provides educational materials and methods appropriate to the patient's level of understanding and motivation as evidenced by chart review, observation and team feedback.</li>
<li>Participates in committees, department processes, and special projects in accordance with clinical expertise and individual performance plan.</li>
<li>Creates a culture of respectful communication by listening, asking for input, open and honest conversation, approachability and timely acknowledgement of individual and team contributions.</li>
<li>Works to develop and maintain professional relationships with members of healthcare teams (ex: physician, nurse, case manager). Participates in internal and external marketing per department expectations.</li>
<li>Accepts constructive feedback and is able to make timely changes as evidenced by written coaching forms/chart audits and team feedback.</li>
<li>Proactively completes non-patient care responsibilities within established time frames consistently (e.g. coverage notes, PTO/schedule change requests, bonus pay forms, discharge checklists, follow up phone calls).</li>
<li>Contributes to educational efforts of department/clinic (e.g. in-services, Journal Club, new hire orientation, process improvement).</li>
<li>Actively participates in student clinical or observation programs by serving as a clinical instructor, mentor, or observation host as per department expectations</li>
<li>Maintains productivity standards per department expectations</li>
<li>Completes all NM required education, competencies and training within required timeframes.&nbsp; &nbsp;</li>
<li>Demonstrates willingness to accommodate patient care needs and department specific meetings as needed.</li>
<li>Demonstrates willingness to flex schedule or assignment to meet patient care needs, staff meetings, and department specific meetings outside normal work hours</li>
</ul>
Qualifications 
Required:
<ul>
<li>Bachelor’s degree in Occupational Therapy&nbsp;</li>
<li>Occupational Therapist License in the state of Illinois</li>
<li>BLS from American Heart Association upon hire</li>
</ul>
Preferred:
<ul>
<li>Masters or Doctoral degree in Occupational Therapy</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.&nbsp;
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Occupational Therapist IHR-Casual As Needed

<h3>Job Description</h3>
Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description 
The &nbsp;Clinical Quality Documentation Specialist I &nbsp;reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Quality Documentation Specialist I position facilitates improvement in the overall completeness and accuracy of quality data and outcomes through extensive interaction with physicians, nursing staff, interdisciplinary quality committees, multidisciplinary teams and clinical coders.&nbsp; The Clinical Quality Documentation Specialist I applies clinical expertise, knowledge of the national Quality agenda, professional nursing standards, current research, best practices, and interdisciplinary collaboration to advance problem analysis and creative process redesign for clinical documentation.&nbsp;
The Clinical Quality Documentation Specialist I acts as a change agent to systematically drive and implement change as prioritized by Clinical Documentation Leadership and Senior Clinical and Senior Quality leadership and/or through the quality and safety committees. Participates in performance improvement initiatives, receives and monitors control plans and data trends under the purview of the Clinical Documentation and Clinical Quality Programs and in collaboration with clinical interdisciplinary quality committees and physician practices.&nbsp; Key to this role is the ability to compel changes in documentation through in-person interaction to facilitate accurate representations of patient characteristics within the medical record so that process and outcome measures based on documentation reflect performance accurately.&nbsp;
Responsibilities:
<ul>
<li>In partnership with Clinical Documentation Leadership and the Medical Directors of Clinical Documentation, maintains integrated relationships with business unit and system physician and administrative leaders to advance quality metrics through front-line documentation efforts.</li>
<li>Rounds daily with physician and advanced practice providers (APPs) in assigned service line(s) or business units to ensure appropriate and accurate documentation in the medical record.&nbsp; Ensures the level of services and acuity of care will accurately be reflected in quality outcomes.&nbsp;</li>
<li>Partners with operational and medical leadership in a given service line or business unit to identify, develop and implement successful communication and education, to engage physicians and improve processes and outcomes.</li>
<li>Performs daily medical record reviews in assigned service line(s).&nbsp; Performs data collection activities to identify documentation issues, quality issues, and opportunities for improvement in patient care and services.</li>
<li>Basic understanding of clinical documentation through the lens of local and national quality and ranking methodologies, including but not limited to, U.S. News and World Report, Vizient, Leapfrog, the CMS Star Rating, and payer contracts and assists the Managers of Clinical Documentation in execution of and maintenance of key strategies to effect change.&nbsp;</li>
<li>Understands the basics of leveraging their NM network to initiate conversations, identify root causes and resolution, and align resources.&nbsp;</li>
<li>Analyzes quality and patient safety data to identify patterns in the management of patient care and services using reported 1.) Hospital acquired conditions, 2) Patient safety indicators, 3) Case Mix index, and 4) Expected mortality.&nbsp;</li>
<li>Collaborates with the Clinical Quality Team to model, teach and improve upon the culture of safety with shared improvement in all venues.</li>
<li>Presents updates to operational and medical leadership, attending and resident physicians and interdisciplinary quality committees.</li>
<li>Communicates effectively and collaborates with colleagues and the Clinical Coding Team.&nbsp; Fosters an environment to execute a shared vision in creating a model of best practice in the accurate reporting of patient diagnoses, comorbid conditions and treatment rendered.&nbsp;</li>
<li>Professional Development and Education:
<ul>
<li>Masters evidence and literature in relevant clinical area, discipline, and improvement science, including clinical quality improvement, patient safety, human factors, failure modes, root cause analysis, and related performance and safety resources.&nbsp;</li>
<li>Applies knowledge of professional nursing standards, best practices, and interdisciplinary collaboration to advance problem analysis and resolution and creative process redesign.</li>
</ul>
</li>
<li>Other:
<ul>
<li>Participates in a minimum of one NM Clinical Documentation committee as approved by Manager, Clinical Documentation</li>
<li>Participates on departmental and hospital committees and task-forces as assigned.</li>
<li>Participates in concurrent performance improvement activities and on-going review activities.</li>
<li>Performs other job-related duties as requested, including special projects.</li>
<li>Complies with Northwestern Memorial Hospital policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct.</li>
</ul>
</li>
</ul>
Qualifications 
Required:
<ul>
<li>Registered Nurse in the State of Illinois</li>
<li>Bachelor’s or Master’s degree in nursing</li>
<li>Minimum 2 years of experience of bedside nursing care and participation in clinical quality, patient safety, or related initiatives with evidence of effective change management skills.&nbsp;</li>
<li>Must possess and consistently demonstrate:
<ul>
<li>Strong interpersonal, communication, conflict management, diplomacy and negotiation skills.</li>
<li>Proven leadership to affect positive clinical quality outcomes.</li>
<li>Analytical skills necessary to independently collect analyze and interpret clinical data.</li>
<li>Basic computer skills and willingness to learn computer applications relative to this position</li>
</ul>
</li>
</ul>
Preferred:
<ul>
<li>Master’s Degree</li>
<li>Five years’ experience in medical/ surgical, critical care, intensive care or emergency care preferred</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.&nbsp;
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Clinical Quality Documentation Specialist, Full-time, Days, Hybrid (Sign-on bonus eligible)

<h3>Job Description</h3>
Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description 
The Staff Chaplain PNE reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Staff Chaplain PNE provides interfaith spiritual care services to patients, patient family members and friends, and staff. Consults with hospital staff members in relation to patient care. Acts as a resource in decision making about ethical issues and Advance Directives.
Responsibilities:
<ul>
<li>Provides pastoral care to patients and families through direct visitation and through consultation with staff caring for patients.</li>
<li>Provides supportive care to staff include one on one support as well as group debriefings, the Care Cart and educational events.</li>
<li>Serves as a resource to staff regarding religious and spiritual issues and perspectives in relation to clinical issues and decisions.</li>
<li>Appropriately documents all pastoral interactions in the medical record.</li>
<li>Collaborates with community clergy regarding their hospitalized congregants or faith group members.</li>
<li>Officiates at memorial services, worship services, and other functions of the hospital.</li>
<li>Serves as resource to patients and staff regarding advanced directives and ethical issues.</li>
<li>Follows established policies, procedures, and standard of care.</li>
<li>Demonstrates flexibility and willingness to adapt to the needs and changes of Spiritual Care and of Northwestern Medicine.</li>
<li>Engages in continuing quality management as part of Spiritual Care.</li>
<li>Participates in system and hospital-wide quality management initiatives</li>
<li>Provides data and reports to support the Spiritual Care department scorecard and assists in the analysis of data as needed.</li>
<li>Brings cases with legal, risk management, or ethical implications to the attention of a manager in an expedient manner.</li>
</ul>
Qualifications 
Required:
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Bachelors level degree</li>
<li>One unit of ACPE Certified CPE.</li>
</ul>
Preferred:
<ul>
<li>Masters level degree in Theology/Ministry or related field.</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.&nbsp;
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Staff Chaplain, Per-Diem, Days

<h3>Job Description</h3>
Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description 
The Speech-Language Pathologist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
<ul>
<li>A speech therapist who complies with the Code of Ethics/Standards of Practice as outlined by their professional organization and the State of Illinois.&nbsp;</li>
<li>This position includes direct patient care, teaching, participation on appropriate committees and departmental process improvement.&nbsp;</li>
<li>Serves as a role model for all therapists and clinical interns in all aspects of professional, clinical, communication, education and leadership activities.</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Demonstrates the four NM values of teamwork, patients first, integrity, and excellence in daily work and interactions.</li>
<li>Presents a friendly, approachable, professional demeanor and appearance.</li>
<li>Provides accurate information and timely updates to patients and customers.&nbsp;</li>
<li>Uses effective service recovery skills to solve problems or service breakdowns when they occur.</li>
<li>Maintains primary responsibility over patient plan of care through timely and consistent collaboration with treating ST/ STA</li>
<li>Demonstrates teamwork by helping co-workers within and across departments.&nbsp; Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.&nbsp;</li>
<li>Uses organizational and unit/department resources efficiently.</li>
<li>Manages work schedule efficiently, completing tasks and assignments on time.</li>
<li>Contributes to opportunities and processes for continuous improvement.</li>
<li>Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.</li>
<li>Demonstrates creative problem solving and diversity when adapting the treatment to special circumstances as evidence by team feedback and documentation.</li>
<li>Demonstrates essential skill competencies in selecting the appropriate evaluation in the use of treatment modalities, equipment and protocols.&nbsp; Performs re-evaluations according to department guidelines, adjusting the treatment plan accordingly.&nbsp; Evidenced by chart review.</li>
<li>Assumes complete responsibility over the course of physical therapist patient management from the time of initial contact to discharge for functional progress, safety and treatment outcome as evidenced by team feedback and documentation.&nbsp; Maintains primary responsibility over patient plans of care through timely and consistent collaboration with treating Speech Therapy Assistants.</li>
<li>Adheres to department policy regarding evaluations, progress notes, and discharge summaries.&nbsp; All notes are documented in electronic medical record (EMR).</li>
<li>Completes daily notes that reflect patient’s response to treatment, actual performance, and an assessment as to status, relevant to the treatment plan and eventual discharge needs as evidenced by chart review, meeting all regulatory documentation requirements (e.g., allows other therapists to continue treatment, allows for interpretation by payers, supports reimbursement).</li>
<li>Provides educational materials and methods appropriate to the patient’s level of understanding and motivation as evidenced by chart review, observation and team feedback.</li>
<li>Participates in committees, department processes and special projects in accordance with clinical expertise and individual performance plan.</li>
<li>Works to develop and maintain professional relationships with members of healthcare teams (ex: physician, nurse, case manager). Participates in internal and external marketing per department expectations.&nbsp;</li>
<li>Creates a culture of respectful communication by listening, asking for team member input, open and honest conversation, approachability, and timely acknowledgement of individual and team contributions.</li>
<li>Accepts constructive feedback and can make timely changes as evidenced by written coaching forms/chart audits and team feedback.</li>
<li>Proactively completes non-patient care responsibilities within established timelines (coverage notes, PTO/schedule change requests, bonus pay forms, and follow up phone calls).</li>
<li>Contributes to educational efforts of department/clinic (e.g., in-services, journal clubs, new hire orientation, PI) as per department expectations.</li>
<li>Actively participates in student clinical or observation programs by serving as a clinical instructor, mentor, or observation host as per department expectations</li>
<li>Maintains productivity standards per department expectations</li>
<li>Completes all NM required education, competencies and training within required timeframes.&nbsp;&nbsp;</li>
<li>Demonstrates willingness to flex schedule or assignment to meet patient care needs, staff meetings and department specific meetings outside of normal work hours.</li>
</ul>
#NNW
Qualifications 
Required:
<ul>
<li>Master’s Degree in Speech Language Pathology.</li>
<li>Speech Pathologist License in the State of Illinois</li>
<li>BLS from American Heart Association upon hire</li>
</ul>
Preferred:
<ul>
<li>Current certificate of Clinical Competence (CCC) in Speech-Language Pathology, or eligibility following completion of the Clinical Fellowship year</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.&nbsp;
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Speech Pathologist-Neurotrauma Full-time Day

<h3>Job Description</h3>
Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description 
This is a casual / reserve phlebotomy position located at a client site in Elmhurst.
Must be able to work Tuesday and Friday 7am - 12pm.
The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.&nbsp;
The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills.&nbsp; The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”.&nbsp;
The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval and lab reception/clerical duties and functions.&nbsp;
Responsibilities:
<ul>
<li>​​Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures.&nbsp;&nbsp;</li>
<li>Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors.&nbsp;</li>
<li>Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols and procedures.&nbsp;&nbsp;&nbsp;</li>
<li>patient communication model and provides appropriate post-phlebotomy patient care.&nbsp;&nbsp;&nbsp;</li>
<li>Processes specimens in a timely manner to ensure stability and integrity of samples including: labeling, centrifuging, aliquoting, freezing and packaging specimens for transport in accordance with established protocols and policies.&nbsp;&nbsp;&nbsp;</li>
<li>Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.&nbsp;</li>
<li>Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate&nbsp;</li>
<li>Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care&nbsp;</li>
<li>Maintains a safe work environment, holds self-accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste.&nbsp;</li>
<li>Performs lab-related clerical duties include but not limited to order entry, verification of test result receipt, patient information retrieval as well as utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary&nbsp;</li>
<li>Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes.&nbsp;</li>
<li>Adheres to continuing education expectations; completes and signs-off on competency assessments&nbsp;</li>
<li>Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner&nbsp;&nbsp;</li>
<li>Applies critical thinking, sound decision making and judgment to investigate and resolve challenging situations&nbsp;</li>
<li>Complies with all organizational policies regarding ethical business practices. &nbsp;</li>
<li>Performs other duties as assigned&nbsp;&nbsp;</li>
</ul>
Qualifications 
Required:
<ul>
<li>
High School diploma or equivalent.&nbsp;
</li>
</ul>
<ul>
<li>
Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification.&nbsp;
</li>
</ul>
Preferred:
<ul>
<li>
Experience performing phlebotomy on a broad range of patient’s types.&nbsp;
</li>
<li>
Experience with processing lab specimens, transferring specimens, and handling a centrifuge.&nbsp;
</li>
<li>
Familiar with medical EMR systems.&nbsp;
</li>
</ul>
<ul>
<li>
Knowledge of medical terminology.&nbsp;
</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure 
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.&nbsp;
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Client Office Phlebotomist-Casual Days KD

<h3>Job Description</h3>
Job Description
Salary: $50,000 - $60,000
$5,000 SIGN ON BONUS!
Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day.&nbsp;&nbsp;The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. 
Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. &nbsp; 
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.
Essential Duties and Responsibilities: 
<ul>
<li>Oversees dining services operations of a medium to large volume location.</li>
<li>Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.</li>
<li>Assists with profit and loss and budgeting as it pertains to this account.</li>
<li>Works with the Chef and management team in creating menus and providing top quality food.</li>
<li>Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.  </li>
<li>Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.</li>
<li>Assists with the preparation of quarterly reports for client presentation.</li>
<li>Works with marketing and culinary department to increase sales by innovations and food quality.</li>
<li>Communicates with the culinary department to ensure the food programs reflect the vision of the company.</li>
<li>Performs other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>2 years of food service management experience.</li>
<li>Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.</li>
<li>Waited table and catering experience is preferred.</li>
<li>Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.</li>
<li>Communication skills both written and verbal.</li>
<li>Financial, budgetary, accounting and computational skills.</li>
<li>Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li>
<li>ServSafe Certification is preferred.</li>
<li>Associate’s degree is preferred. </li>
</ul>
Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story

Associates at Morrison Living are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

MGR, DINING SERVICES - New Braunfels, TX

<h3>Job Description</h3>
Job Description
Salary:&nbsp;$95000 - $100000 /year
Pay Grade:&nbsp;14&nbsp;
Other Forms of Compensation: &nbsp;
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?&nbsp;Come grow your career with Eurest.
Job Summary
The Business Manager is responsible for leading a group of planners within the Eventions Team. &nbsp;This role support all logistics and operational activities at Eventions. This role is responsible for team readiness, deliverables, and SLAs'. Management responsibilities include providing daily supervision, guidance, and support to the team, as well as maintaining strong knowledge of each program to ensure alignment across centers. &nbsp;This role is responsible for managing strong client relationships and working closely with stakeholders on strategizing, planning, and implementing new processes across teams.

Essential Functions and Responsibilities:
<ul>
<li>Partner with global stakeholders across Eventions and other segments and maintain strong knowledge of the various programs ensuring cohesion and customization as needed. &nbsp;</li>
<li>Develop &amp; propose operational processes &amp; procedures by analyzing business needs &amp; goals at a daily program &amp; operational level. Additionally, maintaining all necessary role-specific documentation, including but not limited to email templates, training manuals, and SharePoint sites.</li>
<li>Initiate and strategic planning to keep pace with industry growth, the number of supported sites, and evolving customer and stakeholder needs.</li>
<li>Maintain top-quality hospitality vendors; establishing efficient processes to ensure consistent and seamless experiences for our guests (technical assistance, catering, transportation, interpretation, dinner reservations, furniture changes, etc.)</li>
<li>Manage high-level non-briefing events and projects, ensuring all necessary logistical arrangements are made to support the event (space planning, coordinating vendor services including catering, A/V etc)</li>
<li>Organize &amp; manage updates of key information &amp; resources in OneNote &amp; on SharePoint, sharing updates with the team &amp; stakeholders as needed.</li>
<li>Thoroughly understand internal Tool &amp; reporting features, acting as the team liaison for all questions, concerns &amp; new feature requests.</li>
<li>Nurture long-term relationships among clients, stakeholders, and vendor teams, fostering a strong team alliance &amp; driving collaboration across our centers.</li>
<li>Other duties as assigned.</li>
</ul>
 Supervisory Responsibilities:
<ul>
<li>Management of the Planner Teams, overseeing the day-to-day support and service levels.</li>
<li>Responsible for the staffing plan, including interviewing, hiring, transferring &amp; termination, as well as payroll, scheduling, and back-up plans.</li>
<li>Manage the onboarding and training of new planners, as well as awareness training for other teams. &nbsp;</li>
<li>Perform all talent management functions for the department, including onboarding readiness, monitoring &amp; managing performance, establishing KPI's and delivering performance appraisals.</li>
<li>Oversee that inventory, metrics &amp; reporting are tracked and calculated efficiently, ensuring that these can be used in business reviews to leadership.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree or equivalent experience. &nbsp;</li>
<li>Extensive experience with Microsoft Office Suite and current on Microsoft Industry Trends.&nbsp;</li>
<li>Able to quickly learn new tools/software.</li>
<li>3-5 years of experience in Customer Service.</li>
<li>3 years of experience planning executive events. &nbsp;Experience planning business events – product releases, Trade Shows, conferences, etc. &nbsp;If not large, must have experience planning several high-level events at once.</li>
<li>Event planning certification; such as CMP or CSEP is a plus. &nbsp;Especially if no event planning experience.</li>
<li>Extremely professional and client focused. Able to interact with all levels of business clients.&nbsp;</li>
<li>Strong leadership, interpersonal and customer service skills.&nbsp;</li>
<li>Excellent communication skills are a must (both verbal &amp; written).</li>
<li>Must be process oriented, organized and have attention to detail, yet also be flexible.&nbsp;</li>
<li>Self-motivated and able to keep up in a strategic and fast paced environment. &nbsp;</li>
<li>Independent, yet able to follow guidelines well and shows a good sense of judgment. &nbsp;Also able to work well on a team.</li>
<li>Comfortable communicating with a global community, i.e. various cultures and languages.</li>
<li>Organized and task driven. &nbsp;Strong documentation and communication skills.</li>
</ul>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf&amp;nbsp" target="_blank">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…</a>;

BUSINESS MANAGER FOR EVENTS - REDMOND, WA

<h3>Job Description</h3>
Job Description
​Salary: &nbsp;$52,000-$55,000
Other Forms of Compensation:&nbsp;&nbsp;
Pay Grade:&nbsp;10&nbsp;
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at <a href="http://www.Crothall.com" target="_blank">www.Crothall.com</a>.
Job Summary
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department.&nbsp; You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.&nbsp;&nbsp;&nbsp;&nbsp;
Essential Duties and Responsibilities:
<ul>
<li>Establishes and annually reviews standards and work procedures for all staff.</li>
<li>Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li>
<li>Assists in the hiring process; interview, hiring and training of new associates.</li>
<li>Orients, develops, and supervises all supervisory/housekeeping staff.</li>
<li>Conducts regular inspections and makes recommendations to the facility.</li>
<li>Conducts monthly reporting of goals, accomplishments, and future plans.</li>
<li>Provides staff education and continuous training.</li>
<li>Communicates with staff, administration, and other departments.</li>
<li>Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li>
</ul>
Qualifications:
<ul>
<li>4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li>
<li>At least 1 year of supervisory experience in support service related field with high customer/client contact.</li>
<li>Ability to communicate effectively in written format and oral presentations.</li>
<li>Ability to multi-task and establish priorities.</li>
<li>Ability to maintain organization in a changing and stressful environment.</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership.</li>
<li>Possess a thorough knowledge of contract administration and office procedures.</li>
<li>Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li>
</ul>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID:&nbsp;1475143
Crothall Healthcare&nbsp;
RANDY ERPELDING&nbsp;
[[req_classification]]&nbsp;

OPERATIONS MANAGER (EVS) 2nd Shift - Dover, DE

<h3>Job Description</h3>
Job DescriptionSalary: $23.00 - $34.50 per hour 
 
FCNI is a community focused non-profit based in San Luis Obispo, CA. We work in partnership with San Luis Obispo County agencies and other community-based organizations to provide hope, stability, support, and empowerment to those in need. Our mission could not be accomplished without the dedication, passion, and commitment of our incredible team. Our employees are truly our most valuable asset. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and our collective achievements as well. The ECM Case Manager serves as the primary point of contact for clients, coordinating care across multiple systemsincluding medical, behavioral health, and social service providers. This role involves conducting needs assessments, developing individualized care plans, advocating for client needs, facilitating access to resources such as housing and benefits, and ensuring that care is person-centered. The Case Manager works closely with the clients care team to promote positive health outcomes.
 COMPENSATION
<ul>
<li>Starting hourly rate: $23.00 -$34.50 per hour (DOE)</li>
<li>Full Time, Non-Exempt classification per FLSA</li>
<li>Spanish Bilingual differential - 10% increase on the employee's hourly base rate of pay</li>
<li>Mileage reimbursement $0.67 cents per mile </li>
</ul>
 
BENEFITS
<ul>
<li>Eligible to enroll into benefits on the 1st of the month following employee's first day of employment. These are all high quality and comprehensive plans.
<ul>
<li>FCNI will cover 75% of employee's premium and 60% of employee's dependents premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO. </li>
</ul>
</li>
<li>403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply.</li>
<li>13 paid holidays annually</li>
<li>17 days of PTO accrued annually (increases after 3 years of service)</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>Associate degree preferred, Bachelor's degree in Social Work, Psychology, or a related field preferred
<ul>
<li>One (1) year of direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilitates and/or related community-based organizations, preferred </li>
</ul>
</li>
<li>Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools</li>
<li>Excellent communication skills (verbal, written, and interpersonal)</li>
<li>Excellent time management, organizational and multi-tasking skills</li>
<li>High level of accuracy and attention to detail</li>
<li>Ability to maintain discretion and confidentiality with sensitive information</li>
</ul>
 
RESPONSIBILITIES
<ul>
<li>Conduct assessments of client strengths, needs, and goals through interviews, screenings, and evaluations to develop individualized case plans in collaboration with clients.</li>
<li>Provide one-to-one education and life skills training sessions, workshops, and group activities to teach clients practical skills and strategies for daily living. Adapt training methods and materials to accommodate diverse learning styles, cultural backgrounds, and developmental levels.</li>
<li>Assist clients with setting achievable life skills goals and helping to break them down into manageable steps. Monitor client progress toward goals, providing ongoing feedback, reinforcement, and support to promote success.</li>
<li>Empower clients to actively participate in decision-making processes regarding their care and service options while educating them about their rights, available resources, self-advocacy strategies to promote autonomy and self-sufficiency.</li>
<li>Contact clients with internal and external service providers, agencies, community resources, and support networks, including vocational training programs, education classes, and social services agencies.</li>
<li>Maintain up-to-date knowledge of available resources and collaborate with community partners to ensure clients have timely and effective access.</li>
<li>Provide emotional support, active listening, and validation to clients in distress. Assist clients in developing ongoing strategies, problem-solving skills, and access to community resources to address immediate needs, such as emergency shelters, mental health crisis support, and/or legal assistance.</li>
<li>Maintain accurate client records, documenting screenings, assessments, case plans, and case notes following agency documentation standards and timeline policies. Prepare and submit reports as required by contractual and regulatory agencies, documenting client progress, service utilization, and outcomes.</li>
<li>Ensure compliance with confidentiality regulations and agency policies regarding the handling of client information.</li>
<li>Collaborate with interdisciplinary teams to coordinate comprehensive care for clients. Participate in case consultations, team meetings, and multidisciplinary meetings to discuss client progress, case plans, and coordinator of services.</li>
<li>Other duties and projects as assigned.</li>
</ul>
 
Equal Employment Opportunity FCNI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, age, veteran status, disability, genetics, or any other characteristic protected by law. In addition to federal law requirements, FCNI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Case Manager - ECM

<h3>Job Description</h3>
Job Description
About ISI Professional Services
ISI Professional Services provides mission-critical expertise across a wide range of functional and operational areas. ISI brings over 30 years of experience providing tailored workforce and project management solutions across the U.S. we specialize in Program and Project Management, Construction Management, Real Estate Advisory, Acquisition Management, Logistics, Leadership Development, and more. 
At ISI, our people are the heart of our success. We prioritize engagement, professional growth, and a strong culture to succeed together. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for them to succeed.
Join ISI and be part of a team making a meaningful impact—delivering excellence and exceeding expectations every step of the way.
We offer a comprehensive and competitive benefits package. The salary range represents a general guideline as ISI considers several factors when determining compensation to include but not limited to the candidate’s experience, education, skills, and market location of the position.
Position Summary
ISI seeks a Construction Manager to provide onsite construction management leadership supporting the Department of Veterans Affairs (VA) for the Electronic Health Record Modernization (EHRM) Infrastructure Upgrade at the Philadelphia VA Medical Center. You will serve as the Task Order Site Lead and primary point of contact for all ISI personnel assigned to this contract. This position is responsible for overall project oversight, direction, and performance, ensuring that all construction management activities meet VA’s technical, cost, and schedule objectives. The ideal candidate is a senior construction professional capable of leading a multidisciplinary team of engineers and schedulers in a live healthcare environment. Experience in healthcare and information technology (IT) projects/facilities is critical.
Key Responsibilities
<ul>
<li>Serve as Task Order Site Lead for ISI’s CM team and primary liaison with the VA Contracting Officer’s Representative (COR).</li>
<li>Manage and coordinate daily operations of all ISI construction management personnel assigned to the project.</li>
<li>Oversee construction administration activities including submittal reviews, RFI responses, pay applications, and change order evaluations.</li>
<li>Monitor contractor progress, identify potential risks, and develop mitigation strategies to maintain scope, schedule, and budget compliance.</li>
<li>Review and evaluate construction schedules with support from the Scheduler; verify alignment with VA milestones.</li>
<li>Provide technical and administrative direction for cost control, document management, and reporting.</li>
<li>Ensure conformance to VA Technical Information Library (TIL) standards, applicable codes, and quality requirements.</li>
<li>Lead weekly progress meetings and provide accurate, data-driven project reporting to VA leadership.</li>
<li>Support and coordinate commissioning, activation, and close-out activities.</li>
<li>Maintain accurate records of project performance, correspondence, and official reports.</li>
<li>Provide after-hours support as needed for system tie-ins or mission-critical activities.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Construction Management, Engineering, Architecture, or related field from an accredited institution.</li>
<li>Education may be substituted by 15 years of directly related construction management experience.</li>
<li>Minimum 7 years of experience managing facility construction projects, including oversight of engineering, design, and construction activities.</li>
<li>Demonstrated experience with schedule control, cost management, and program budgeting.</li>
<li>Proven ability to lead multi-disciplinary teams and maintain project momentum in complex healthcare or IT-driven environments.</li>
<li>Strong proficiency with MS Office, Bluebeam, and project management tools.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Experience in healthcare and information technology (IT) projects/facilities is critical.</li>
<li>Applicants must be U.S. citizens, lawful permanent residents, or other non-U.S. citizens lawfully authorized to work in the United States without employer sponsorship, must have at least three (3) years of U.S. residency, and must be able to successfully obtain and maintain a VA PIV credential.</li>
<li>Must be able to obtain and maintain a VA Public Trust clearance.</li>
</ul>
Preferred Qualifications
<ul>
<li>Prior experience supporting VA, DOD, or other federal medical center projects.</li>
<li>Knowledge of EHRM program requirements, data center construction, or infrastructure modernization.</li>
<li>Experience with Primavera P6, Procore, OpCenter, or related scheduling/document management systems.</li>
<li>Familiarity with VA TIL standards and federal construction quality assurance practices.</li>
</ul>
Physical / Work Environment
<ul>
<li>This position is full-time and onsite at the Philadelphia VA Medical Center.</li>
<li>Standard 40-hour work week, Monday–Friday, 8:00 a.m.–5:00 p.m.</li>
<li>Must be able to walk construction sites and perform regular inspections; occasional lifting (5–15 lbs).</li>
<li>Flexibility is required for after-hours work to support outages, commissioning, or system tie-ins as needed.</li>
</ul>
To view ISI Professional Services' Equal Employment Opportunity (EEO) statement, please visit: <a href="https://www.isiwdc.com/careers/eeo-policy-statement/" target="_blank">https://www.isiwdc.com/careers/eeo-policy-statement/</a>

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