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<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative &nbsp;to join the company, a premier supplier, in Wilmington, DE US While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &amp; Brightest Companies to Work For. Immediate interviews are available, apply today!
Key Responsibilities:
<ul>
<li>Handle inbound and outbound customer interactions via phone, email, and chat in a professional and courteous manner.</li>
<li>Assist clients with account inquiries, transaction issues, product information, and general financial services support.</li>
<li>Resolve customer complaints efficiently and escalate complex issues to the appropriate departments.</li>
<li>Maintain accurate records of customer interactions and transactions using CRM and financial software.</li>
<li>Ensure all communication complies with company policies and relevant regulatory requirements (e.g., KYC, AML).</li>
<li>Educate customers on financial products and services offered by the organization.</li>
<li>Collaborate with internal teams such as operations, compliance, and sales to improve customer experience.</li>
<li>Identify opportunities for process improvement and provide feedback to management.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 1–3 years of experience in a customer service role, preferably in the financial industry.</li>
<li>Strong understanding of financial products, services, and industry regulations.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficiency in Microsoft Office and CRM systems.</li>
<li>High level of accuracy and attention to detail.</li>
<li>Ability to manage multiple tasks and work effectively under pressure.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with financial platforms or banking systems.</li>
<li>Knowledge of regulatory frameworks such as KYC, AML, or GDPR.</li>
</ul>
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best &amp; Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit <a href="http://www.acrocorp.com" target="_blank">www.acrocorp.com</a>. 
<h3>Company Description</h3>
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best &amp; Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit <a href="http://www.acrocorp.com" target="_blank">www.acrocorp.com</a>.

Customer Service Representative

<h3>Job Description</h3>
Overview: 
Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied.&nbsp;It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule:&nbsp;Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location:&nbsp;Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available.
What else you'll enjoy:
<ul>
<li>People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.</li>
<li>Work Culture -&nbsp;Fun and active. Friendly team focused culture. Supportive managers and peers.</li>
<li>Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.</li>
<li>Flexible Scheduling - variable schedules built around your availability.</li>
<li>Perks and Discounts - free carwashes plus fuel and retail store discounts</li>
<li>Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.</li>
<li>Advancement and Cross Training -&nbsp;highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.</li>
</ul>
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
 
 Qualifications:
What you need:
<ul>
<li>Be friendly and engaging! A positive attitude and a will to succeed!</li>
<li>No experience required. Experience in customer service, retail, or sales preferred.</li>
</ul>
Minimum Requirements:
<ul>
<li>Current and valid drivers’ license;</li>
<li>Professional demeanor, behavior, and appearance in accordance with company policy;</li>
<li>Ability to perform all essential functions safely without endangering oneself or others;</li>
<li>Ability to comply with local/State health code requirements for soda fountain and food service/sales; and</li>
<li>Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).</li>
<li>Ability to complete all required trainings/certifications required to perform any of the required functions.</li>
</ul>
 Responsibilities:
What You'll Do - The Details:
<ul>
<li>Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.</li>
<li>Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
<ul>
<li>Car Washes – identify customer needs and present complimentary solutions.</li>
<li>Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.</li>
<li>Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.</li>
</ul>
</li>
<li>Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
<ul>
<li>Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,</li>
<li>Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.</li>
</ul>
</li>
<li>Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.</li>
<li>Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.</li>
<li>Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.</li>
</ul>
Other Functions
<ul>
<li>Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.</li>
<li>Perform various transactional functions to meet customer demand and store staffing needs.</li>
<li>Various other functions as identified and directed by management.</li>
</ul>
 Physical Requirements:
Work Environment/Physical Demands
<ul>
<li>Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.</li>
<li>Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.</li>
<li>Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).</li>
<li>Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.</li>
<li>Cognitive – perform arithmetic calculations and operate data entry devices.</li>
<li>Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.</li>
</ul>
 EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (<a href="mailto:Recruiting@waterway.com" target="_blank">Recruiting@waterway.com</a>). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

<h3>Job Description</h3>
Job Description
About the Role:
The Customer Service Representative plays a critical role in ensuring customer satisfaction by providing timely and effective support in a fast-paced environment. This position involves managing customer inquiries, resolving issues, and processing orders accurately to maintain positive customer relationships. The representative acts as the primary point of contact for customers, delivering clear and professional communication both verbally and in writing. Success in this role contributes directly to customer retention and the overall reputation of the company. The ideal candidate will be adept at multitasking, problem-solving, and maintaining a positive attitude under pressure.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Proven experience in telephone customer service or a related role.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to work effectively in a fast-paced environment.</li>
<li>Basic computer proficiency and familiarity with customer account management systems.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in order processing and problem resolution.</li>
<li>Additional training or certification in customer service.</li>
<li>Familiarity with CRM software.</li>
<li>Demonstrated ability to maintain a positive attitude in challenging situations.</li>
<li>Bilingual abilities are a plus.</li>
</ul>
Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via telephone and other communication channels.</li>
<li>Assist customers with account management, including updating information and processing orders accurately.</li>
<li>Resolve customer issues and complaints efficiently, ensuring a positive outcome and customer satisfaction.</li>
<li>Maintain detailed and accurate records of customer interactions and transactions.</li>
<li>Collaborate with other departments to address complex customer needs and improve service delivery.</li>
</ul>
Skills:
The required skills are essential for managing daily interactions with customers, ensuring clear and effective communication both verbally and in writing. Working in a fast-paced environment demands strong multitasking abilities and quick problem resolution to maintain customer satisfaction. Handling customer accounts and processing orders requires attention to detail and accuracy to prevent errors. A positive attitude helps in building rapport with customers and managing difficult situations calmly. Preferred skills such as familiarity with CRM software and bilingual capabilities enhance the ability to serve a diverse customer base and streamline service processes.

<h3>Job Description</h3>
We are seeking a customer service professional with an excellent track record of order expediting and customer care. This highly organized individual will work from our San Francisco gallery, and will be responsible for order expediting and CS in multiple COUP D’ETAT locations.
Responsibilities
<ul>
<li>Processing customer orders via the ERP system, creating purchase orders and payment confirmation documents</li>
<li>Ensure all order details are reviewed and finalized including drawings for approval and product specifications&nbsp;&nbsp;</li>
<li>Maintain accurate order status, lead-time and order delivery reports</li>
<li>Liaise with line and artist vendors on a daily basis to ensure timely completion of all orders</li>
<li>Coordinate and/or track all shipping logistics for completed orders</li>
<li>Ensure customer and product related service issues are documented, resolved and completed to an exemplary conclusion</li>
<li>Demonstrate a high level of knowledge and product information for all COUP D’ETAT representative brands</li>
</ul>
 
Qualifications
<ul>
<li>3 to 5+ years of experience in an industry related customer experience or expediting role</li>
<li>Hands on experience with ERP software (Proficient in Netsuite or Salesforce a plus)</li>
<li>Proficient in Word and Excel</li>
<li>Highly proficient email correspondence and communication skills</li>
<li>Ability to quickly and accurately process high volumes of transactions</li>
<li>Ability to effectively manage rapidly changing priorities without compromising quality or thoroughness</li>
<li>Proactive problem solving skills and initiative</li>
<li>Proven methods of effective follow-up to creating trust and strong relationships with customers and vendors</li>
<li>Must respond well under pressure in a fast paced environment</li>
<li>Ownership and pride in your performance and its impact on a company's success</li>
</ul>

<h3>Job Description</h3>
Earn $16.50 per hour plus bonuses (This includes an hourly base rate of $16.00 and an on-site differential of .50 an hour).
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We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.
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Walk into your career at Afni!
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What Will I Do as a Customer Service Representative?&nbsp;
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As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs.
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Are you ready to be the voice of one of the nation’s largest brands, provide stellar customer service, and make someone’s day with each and every call?&nbsp;
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As a Customer Service Representative,&nbsp;you get:&nbsp;
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<ul>\n
<li>Full time hours.&nbsp;40-hour work week.&nbsp;</li>
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<li>Job Stability.&nbsp;We’ve been in business since 1936.&nbsp;</li>
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<li>Paid Time Off.&nbsp;Because rest isn’t a reward – it's necessary for your wellbeing.&nbsp;</li>
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<li>Medical, Dental and Vision Insurance.&nbsp;We will help cover the cost of your premium.&nbsp;</li>
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<li>Tuition Reimbursement.&nbsp;Your goals are important and we’ll help you achieve them.&nbsp;</li>
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<li>Referral Program.&nbsp;We have one of the most lucrative referral programs around.&nbsp;</li>
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<li>Career Growth.&nbsp;Most of our senior leadership started as agents. We promote from within!&nbsp;</li>
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<li>Annual Performance Reviews.&nbsp;We reward your good work with more money.&nbsp;</li>
\n</ul>
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Why Afni?&nbsp;
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Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.&nbsp;
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At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.&nbsp;
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TAZHS
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Click this link to learn more about our Referral Rewards Program:&nbsp;&nbsp;
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<a href="https://afnicareers.com/referral-rewards" target="_blank">https://afnicareers.com/referral-rewards</a>
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*Referrals must be new Afni hires and cannot be a rehire.
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More About Afni:&nbsp;
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What we do: <a href="https://afnicareers.com/get-to-know-us&amp;nbsp" target="_blank">https://afnicareers.com/get-to-know-us&amp;nbsp</a>;
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Where are we located: <a href="https://afnicareers.com/locations&amp;nbsp" target="_blank">https://afnicareers.com/locations&amp;nbsp</a>;
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What’s new with us: <a href="https://afnicareers.com/news-events&amp;nbsp" target="_blank">https://afnicareers.com/news-events&amp;nbsp</a>;
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What it’s like being part of the Afni family: <a href="https://afnicareers.com/culture-perks&amp;nbsp" target="_blank">https://afnicareers.com/culture-perks&amp;nbsp</a>;
\n\n
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.&nbsp;
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<ul>\n
<li>\n
What are the qualifications to be a Customer Service Representative at Afni?&nbsp;
\n
<ul>\n
<li>Six months of customer service experience&nbsp;</li>
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<li>Must be 18 years of age&nbsp;</li>
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<li>Must have GED or High School Diploma&nbsp;</li>
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<li>Must be legally permitted to work in the United States&nbsp;</li>
\n</ul>
\n</li>
\n</ul>

<h3>Job Description</h3>
Job Description
ABOUT US
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.
LOCATION: Anaheim, CA (On-site)
SCHEDULE: Must be able to work the following hours:
Monday - Friday 8:00am - 6:00pm&nbsp;
MAJOR DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.&nbsp; The order of the duties listed does not represent the importance and/or percent of time dedicated to each duty.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote positive customer relations with customers and coworkers.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer 100+ routine and non‐routine customer calls daily.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Acquire a working knowledge of our database.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate with a variety of people across various levels both within the organization.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Make suggestions on improving/streamlining workflow processes and enhancing profitability.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop a strong team work ethic.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consistently meet established productivity, schedule adherence and quality standards.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quickly and accurately identify/assess individual needs and take action to satisfy those needs.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide information about products and services.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains customer records by updating account information.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow communication procedures, guidelines and policies.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resolves service problems by clarifying the customer's complaint; determining the cause
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide face-to-face customer service with walk-in customers.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must follow all company rules and procedures.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to deal with customers in a courteous, polite and professional manner at all times.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other duties as assigned.
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent phone etiquette
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent verbal communication skills
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent attendance and punctuality
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enjoy providing prompt and timely service to our clients
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be detail‐orientated, and efficient and possess superior written and verbal communication
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must possess strong interpersonal skills
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have compassion and empathy for customer situations
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have excellent customer service skills, and the ability to build and maintain customer relationships
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be energetic, self‐motivated and quick‐thinking
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have the ability to work in a team environment or independently while being flexible and open to&nbsp;learning new experiences in a fast‐paced changing environment
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to read and comprehend normal instructions, correspondence and memos
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to organize and write correspondence and memos in a logical/methodical manner
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to present information in one‐on‐one situations to customers/clients of the organization
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to apply common sense understanding to carry out detailed written or oral instructions
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to deal with problems involving a few concrete variables in standardized situations
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent computer skills required, including knowledge of various Microsoft Office programs
EDUCATION AND/OR EXPERIENCE
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or general education degree (GED)
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Service Experience a plus
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bilingual Spanish a plus
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. 
IGbbN1iCz3

<h3>Job Description</h3>
Job Description
Help at Home is hiring!&nbsp;We offer weekly pay between $18.00-$21.50&nbsp;per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program – up to $10,000* in bonuses per year!
 
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client’s care.
 
Benefits
Our team is the foundation of our work. We offer:
<ul>
<li>Weekly pay of $18.00-$21.50&nbsp;per hour ($18.50-$22.00/hr for Chicagoland area offices) based on experience</li>
<li>Direct deposit or cash card offered</li>
<li>Healthcare, dental, and vision insurance</li>
<li>Paid time off</li>
<li>401k</li>
<li>Ongoing, in-depth training opportunities</li>
<li>Meaningful work with clients who need your help</li>
<li>Career growth and experience with an industry leader with 40+ years of history in a high-demand field</li>
</ul>
Responsibilities
<ul>
<li>Maintains assigned clients’ files, employee files, and all related paperwork</li>
<li>Provides direct training to field staff on client Care Plans</li>
<li>Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service</li>
<li>Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager</li>
<li>Prepares and submits routine departmental reports, as required</li>
<li>Records and maintains accurate documentation of the client’s condition and overall service</li>
<li>Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training</li>
<li>Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required</li>
<li>Ensures compliance with local, state, and federal laws as well as with company policies and procedures</li>
<li>Performs other job-related duties as assigned</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree preferred, but not required</li>
<li>2 years of management/supervisory experience is preferred, but not required</li>
<li>At least 18 years of age required</li>
<li>High school diploma or equivalent required</li>
<li>Ability to work in a fast-paced environment and professional written and verbal communication skills</li>
</ul>
 
Physical/Travel Requirements
<ul>
<li>Must be able to lift up to 15 pounds at a time</li>
<li>Must be able to sit, stand, walk, or squat</li>
<li>Must be able to occasionally lift up to 50 lbs. at a time</li>
<li>Must be able to travel to client homes when needed</li>
</ul>
*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.
 
The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request.
 
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
 
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
 
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

<h3>Job Description</h3>
Job DescriptionCustomer Service Representative (CSR) — DTF VirginiaLocation: Hampton, Virginia Job Type: Full-Time (Part-Time options may be available) ️ Schedule: Monday–Friday, 9:00 AM – 5:00 PM Compensation: $16–$20/hr (based on experience) + employee perks About Us At DTF Virginia, we’re not just another print shop — we’re the creative partner behind some of the boldest designs and custom apparel in the region. Specializing in Direct-to-Film (DTF) transfers, UV DTF decals, sublimation, and specialty prints, we help businesses, creators, and individuals bring their visions to life with unmatched quality and color accuracy. We pride ourselves on integrity, customer care, and craftsmanship. Every transfer, every print, and every order reflects our promise to deliver top-notch results and excellent service. Our Hampton location is growing, and we’re looking for a Customer Service Representative who can help us keep that promise. Position Overview As a Customer Service Representative (CSR) at DTF Virginia, you’ll be the friendly face and voice of our brand. From assisting walk-in customers to managing online inquiries, you’ll ensure every client feels valued and supported from start to finish. This is not just a desk job — you’ll be part of the action and energy of a creative workspace, coordinating with the production team, helping organize orders, and keeping our customer experience smooth and enjoyable. If you’re outgoing, detail-oriented, and love helping people, this is the perfect role for you. Key Responsibilities Customer Interaction 
<ul>
<li>Greet and assist walk-in clients with product selection and order placement. </li>
<li>Answer phone calls, respond to emails, and provide quick, helpful solutions. </li>
<li>Explain DTF Virginia’s product offerings (heat transfers, UV decals, sublimation prints, specialty transfers). </li>
</ul>
Order Support 
<ul>
<li>Enter and manage customer orders in our system. </li>
<li>Provide updates on order status, pickup times, and shipping details. </li>
<li>Handle payments, receipts, and ensure accuracy in customer transactions. </li>
</ul>
Collaboration &amp; Organization 
<ul>
<li>Work closely with the production team to ensure customer expectations are met. </li>
<li>Assist in packaging finished orders for pickup or delivery. </li>
<li>Maintain a clean, welcoming front office and customer service area. </li>
</ul>
Growth Opportunities 
<ul>
<li>Learn about DTF printing and production processes. </li>
<li>Develop skills in sales support, order coordination, and creative services. </li>
<li>Grow into hybrid roles (CSR + Production Assistant, or CSR + Sales Rep). </li>
</ul>
Requirements 
<ul>
<li>Applicants cannot be current customers of DTF Virginia (conflict of interest). </li>
<li>Willing to sign a Non-Disclosure Agreement (NDA). </li>
<li>Willing to sign a Non-Compete Agreement.</li>
</ul>
 
<ul>
<li>High school diploma or equivalent; some college preferred. </li>
<li>1–2 years of customer service experience (retail/printing/hospitality a plus). </li>
<li>Strong verbal and written communication skills. </li>
<li>Basic computer literacy (email, Microsoft Office, order systems). </li>
<li>Reliable, punctual, detail-oriented; comfortable in a fast-paced, creative environment. </li>
</ul>
Compensation &amp; Benefits 
<ul>
<li>Pay Rate: $16–$20 per hour, depending on experience. </li>
<li>Employee Discounts: Savings on custom transfers and apparel. </li>
<li>Growth Potential: Paths into sales, production, or leadership roles. </li>
<li>Team Culture: Fun, creative, and supportive work environment. </li>
<li>Location: Convenient Hampton location serving the Virginia creative and apparel community. </li>
</ul>
Why Work at DTF Virginia? Working at DTF Virginia means more than just clocking in and out. It’s about being part of a team that values creativity, precision, and service. You’ll: 
<ul>
<li>Play a key role in helping local businesses and creators succeed. </li>
<li>Learn new skills in the growing custom printing industry. </li>
<li>Join a company with a reputation for quality, reliability, and vibrant designs. </li>
<li>Have opportunities to contribute ideas, grow professionally, and make a real impact. </li>
</ul>
How to Apply Send your resume and a short cover letter explaining why you’d be a great fit to: <a href="mailto:support@dtfvirginia.com" target="_blank">support@dtfvirginia.com</a> Or apply in person: &nbsp; 332 Rip Rap Road, Hampton, VA 757-243-3260

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