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<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description 
The Pharmacy Technician Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Specialty Pharmacy Specific Responsibilities:
<ul>
<li>Identify, research, and resolve issues and consumer complaints</li>
<li>Check incoming prescriptions for completeness of all required information needed for processing</li>
<li>Possess working knowledge of participating third-party payors and their requirements</li>
<li>Establish and maintain open communication with pharmacy operations analysts regarding third-party billing issues and centralized procurement team regarding ordering and inventory matters</li>
<li>Assists with prescription audits as needed</li>
<li>Educate pharmacy staff regarding third-party billing policies and procedures as needed</li>
<li>Answers and triages patient, provider, and third-party calls to appropriate individuals adhering to phone scripts in a courteous and professional manner</li>
<li>Contact payers for lost medication, replacement, or vacation overrides</li>
<li>Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carriers for all commercial, federal, and state insurance plans</li>
<li>Verify and accurately update patient demographic information in appropriate system(s)</li>
<li>Document patient’s insurance information in appropriate system(s)</li>
<li>Refer and document any clinical questions regarding prescriptions, drug information, or health conditions requiring follow-up to a pharmacist</li>
<li>Utilize case management and pharmacy software systems to schedule prescription refills and adjudicate claims</li>
<li>Coordinate prescription orders accurately and appropriately, including, but not limited to, “ready at” date, time, and shipping/delivery method</li>
<li>Perform point-of-sale functions</li>
<li>Understand and adhere to drug specific Risk Evaluation and Mitigation Strategies (REMS) requirement and identify what is needed for REMS fulfillment. Complete any REMS forms and authorizations required from the pharmacy. Print drug-specific medication guides to be dispensed with prescription when needed</li>
<li>Complete prescription return-to-stock reports in a timely manner to meet compliance requirements</li>
<li>Access, input, and retrieve information on pharmacy computer system to create labels for prescriptions</li>
<li>Possess thorough understanding of the processes and procedures for shipping patient’s medications and can independently resolve any complications</li>
<li>Spend ≤ 5% of time on quality management of the program</li>
<li>Supports the Northwestern Medicine Ambulatory Pharmacy team to enhance workflow for clinical pharmacy services throughout the network</li>
<li>Responsible for providing access to medications for patients by completing Prior Authorization Requests, co-pay assistance programs, medication assistance programs, and benefits investigation</li>
<li>Coordinates with third-party insurance, clinical staff, and patients to effectively process prior authorization requests for medications within the prescribed timelines</li>
<li>Directly enrolls eligible patients into manufacturer patient assistance co-pay programs</li>
</ul>
Pharmacy Technician Specialist Job Responsibilities:
<ul>
<li>Initiates and facilitates all drug purchasing for the pharmacy department.</li>
<li>Monitors stock levels; evaluates previous purchasing and utilization patterns and anticipates needs.</li>
<li>Maintains appropriate drug inventories.</li>
<li>Coordinates the receipt of all deliveries, restocks storage areas and rotates stock as necessary.</li>
<li>Develops and maintains sources and mechanisms to obtain drug supplies on an emergency basis interacting with local hospitals, pharmacies, alternative vendors, etc.</li>
<li>Facilitates all returns and credits of expired or unneeded drugs.</li>
<li>Takes appropriate action on drug recalls.</li>
<li>Processes inter-department billing. Performs monthly pharmacy unit inspections.</li>
<li>Prepares medications and floor stock for delivery to various hospital departments and nursing units.</li>
<li>Rectifies with vendors all problems associated with receipt of orders, back orders, shipping errors and incorrect pricing.</li>
<li>Maintains purchasing records including invoices, purchase orders, catalogs and historical records.</li>
<li>Prepares and distributes purchasing reports for the department.</li>
<li>Assists in maintaining the pharmacy technician schedule.</li>
<li>Assists in the development and training of new pharmacy technicians.</li>
<li>Proficient in performing all duties of pharmacy technician, including sterile compounding of IV admixtures, injections and infusions.</li>
<li>Assists in weekly narcotic audits to insure accurate narcotic record keeping.</li>
<li>Works with the pharmacy manager or director to identify areas of improvement in the workflow or inventory control of the pharmacy.</li>
</ul>
Qualifications 
Required:
<ul>
<li>High School Diploma or equivalent</li>
<li>Pharmacy Technician License (IDFPR)</li>
<li>Certified Pharmacy Technician (CPhT) certification through PTCB or NHA</li>
<li>At least 2 years specialized or technical training&nbsp;</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Pharmacy Technician Specialist-Specialty Pharmacy Fulfillment Operations, Full-time Day Shifts

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description 
The &nbsp;Clinical Quality Documentation Specialist I &nbsp;reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Quality Documentation Specialist I position facilitates improvement in the overall completeness and accuracy of quality data and outcomes through extensive interaction with physicians, nursing staff, interdisciplinary quality committees, multidisciplinary teams and clinical coders.&nbsp; The Clinical Quality Documentation Specialist I applies clinical expertise, knowledge of the national Quality agenda, professional nursing standards, current research, best practices, and interdisciplinary collaboration to advance problem analysis and creative process redesign for clinical documentation.&nbsp;
The Clinical Quality Documentation Specialist I acts as a change agent to systematically drive and implement change as prioritized by Clinical Documentation Leadership and Senior Clinical and Senior Quality leadership and/or through the quality and safety committees. Participates in performance improvement initiatives, receives and monitors control plans and data trends under the purview of the Clinical Documentation and Clinical Quality Programs and in collaboration with clinical interdisciplinary quality committees and physician practices.&nbsp; Key to this role is the ability to compel changes in documentation through in-person interaction to facilitate accurate representations of patient characteristics within the medical record so that process and outcome measures based on documentation reflect performance accurately.&nbsp;
Responsibilities:
<ul>
<li>In partnership with Clinical Documentation Leadership and the Medical Directors of Clinical Documentation, maintains integrated relationships with business unit and system physician and administrative leaders to advance quality metrics through front-line documentation efforts.</li>
<li>Rounds daily with physician and advanced practice providers (APPs) in assigned service line(s) or business units to ensure appropriate and accurate documentation in the medical record.&nbsp; Ensures the level of services and acuity of care will accurately be reflected in quality outcomes.&nbsp;</li>
<li>Partners with operational and medical leadership in a given service line or business unit to identify, develop and implement successful communication and education, to engage physicians and improve processes and outcomes.</li>
<li>Performs daily medical record reviews in assigned service line(s).&nbsp; Performs data collection activities to identify documentation issues, quality issues, and opportunities for improvement in patient care and services.</li>
<li>Basic understanding of clinical documentation through the lens of local and national quality and ranking methodologies, including but not limited to, U.S. News and World Report, Vizient, Leapfrog, the CMS Star Rating, and payer contracts and assists the Managers of Clinical Documentation in execution of and maintenance of key strategies to effect change.&nbsp;</li>
<li>Understands the basics of leveraging their NM network to initiate conversations, identify root causes and resolution, and align resources.&nbsp;</li>
<li>Analyzes quality and patient safety data to identify patterns in the management of patient care and services using reported 1.) Hospital acquired conditions, 2) Patient safety indicators, 3) Case Mix index, and 4) Expected mortality.&nbsp;</li>
<li>Collaborates with the Clinical Quality Team to model, teach and improve upon the culture of safety with shared improvement in all venues.</li>
<li>Presents updates to operational and medical leadership, attending and resident physicians and interdisciplinary quality committees.</li>
<li>Communicates effectively and collaborates with colleagues and the Clinical Coding Team.&nbsp; Fosters an environment to execute a shared vision in creating a model of best practice in the accurate reporting of patient diagnoses, comorbid conditions and treatment rendered.&nbsp;</li>
<li>Professional Development and Education:
<ul>
<li>Masters evidence and literature in relevant clinical area, discipline, and improvement science, including clinical quality improvement, patient safety, human factors, failure modes, root cause analysis, and related performance and safety resources.&nbsp;</li>
<li>Applies knowledge of professional nursing standards, best practices, and interdisciplinary collaboration to advance problem analysis and resolution and creative process redesign.</li>
</ul>
</li>
<li>Other:
<ul>
<li>Participates in a minimum of one NM Clinical Documentation committee as approved by Manager, Clinical Documentation</li>
<li>Participates on departmental and hospital committees and task-forces as assigned.</li>
<li>Participates in concurrent performance improvement activities and on-going review activities.</li>
<li>Performs other job-related duties as requested, including special projects.</li>
<li>Complies with Northwestern Memorial Hospital policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct.</li>
</ul>
</li>
</ul>
Qualifications 
Required:
<ul>
<li>Registered Nurse in the State of Illinois</li>
<li>Bachelor’s or Master’s degree in nursing</li>
<li>Minimum 2 years of experience of bedside nursing care and participation in clinical quality, patient safety, or related initiatives with evidence of effective change management skills.&nbsp;</li>
<li>Must possess and consistently demonstrate:
<ul>
<li>Strong interpersonal, communication, conflict management, diplomacy and negotiation skills.</li>
<li>Proven leadership to affect positive clinical quality outcomes.</li>
<li>Analytical skills necessary to independently collect analyze and interpret clinical data.</li>
<li>Basic computer skills and willingness to learn computer applications relative to this position</li>
</ul>
</li>
</ul>
Preferred:
<ul>
<li>Master’s Degree</li>
<li>Five years’ experience in medical/ surgical, critical care, intensive care or emergency care preferred</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Clinical Quality Documentation Specialist, Full-time, Days, Hybrid (Sign-on bonus eligible)

<h3>Job Description</h3>
Job Description
The Homelessness Prevention Program (HPP), a program of Catholic Charities, provides homelessness prevention assistance to families and singles in San Francisco to help them maintain or obtain permanent housing. HPP assists families in permanent housing who are in danger of eviction or who need help to move to a more sustainable rental situation. Service components provided include needs assessment, budget planning, landlord mediation, referrals to tenancy counseling and legal assistance, short-term case management, necessary referrals, and access to financial/rental assistance.
 
Salary: $ 30.26-$31.18
Location: On site 5 days a week
 
The Housing Specialist is responsible for overall advocacy and support services to eligible families and individuals for a caseload of 20-25 clients regularly. Also, he/she will provide housing assessment and stabilization services to families who qualify and is responsible for crisis intervention counseling and extensive coordination between the family, the landlord and all other housing-related community resources. This position will work extensively with the community agencies which are collaborative partners with our program.
Work with families and individuals to confirm eligibility and conduct assessments of needs over the phone.
Coordinate a housing stabilization plan for families which includes:
A financial cover sheet of budget information to help the qualified families.
Develop a balanced family budget to guarantee future payment of rent
Recommend payment plan for families
Obtain the proper documentation from the Landlord
Communicate with the Landlord and explain procedures of our intervention
Help client obtain permanent housing through accessing security deposits and housing referrals.
Provide crisis intervention and/or short-term case management services to clients including:
Accurate and timely referrals
Mediate for family with landlords or property managers to obtain the necessary paper work
Mediate with Landlords and/or Landlords Counselors/Attorneys to obtain the necessary paperwork and avoid the eviction Process.
Redirect Legal Cases to the appropriate agencies, and continue the follow up until case is settled.
employer advocacy
Maintaining good and clear communication with client’s attorney or legal representative to get a better success when case is are already in court
Access to public benefits such as CalFresh, MediCal, etc.
Do immediate intervention to assist family when they are facing eviction at the level of Lawful Detainer or dealing with attorneys or client’s attorneys with other agencies to expedite the case and immediately request to issue a RUSH check.
Assess, assist and close cases annually in order to meet program service objectives.
Maintain proper client notes and program documentation.
Submit the Check Request on timely manner with Program Director/Manager.
Verify Clients information on CARES and City System Program to avoid duplication cases.
Complete data entry of new clients’ information in CC Systems as well as the City System, also update information of duplicate clients’ in both systems.
Scan complete client’s signed and Excel file and uploaded to the RAP Intake Form in the CC System
Follow Up payments status with Accounting Department.
Compile reports as requested.
Conduct follow-up to monitor ensure housing stability.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education &amp; Experience:
BA degree and one year of experience preferred or AA degree and three years related experience.
Previous experince locating and maintaining affordable family housing.
Experience working with families in crisis.
Knowledge, Skills &amp; Abilities:
Strong coordination skills.
Knowledge of community resources for families transitioning from homelessness.
Strong knowledge of substance abuse and mental health issues and treatment models.
Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems.
Functional knowledge of Microsoft Office Products.
Ability to speak Spanish or Cantonese required.
Knowledge of mandatory reporting requirements for people working with children.
Knowledge of issues facing homeless families.
Must be able to read and write English
Ability to communicate clearly in both verbal and written forms.
Ability to prioritize tasks with strong organizational skill.
Ability to design systems and processes to track data and monitor progress.
Achievement oriented
Teamwork and cooperation
Client-centered
Organizational awareness
​​Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.​
Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
Is responsible for accurate and timely submission of case records.
Serves on a quarterly case record review committee for Performance and Quality Improvement
Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
​​Frequent​ Bending, standing, stooping, kneeling, reaching, twisting, and walking.
​​Frequent​ Lifting, pushing, and pulling.
​​Frequent​ Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
​​Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. ​
​​The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.​
​​Driving is not required for this position.​
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May need to enter private residences during the course of client home finding/housing search.
Occasionally exposed to outside weather conditions.
Noise level in work environment is usually moderate.
May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence.
The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors.
The worker is subject to outside environmental conditions: No effective protection from weather.
The worker is subject to noise: Noise level in work environment can be moderate to excessive.
Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior
The work environment includes traveling using various modes of transportation.
Company DescriptionCatholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
<h3>Company Description</h3>
Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.\r\n\r\nCATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.\r\n\r\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Housing Specialist for Rental Relief (HPP)

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description 
8-Hour shifts
0.6FTE
The&nbsp;House Supervisor&nbsp;reflects the mission, vision, and values of NMHC, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
<ul>
<li>Acts as the administrative nursing liaison in the absence of the Director of Nursing and Vice President (VP) of Nursing/Clinical Support.</li>
<li>Responsible for the nursing activities and associated patient care issues, within a designated shift or time.</li>
<li>Responsible for adequate staffing of nursing personnel.</li>
<li>Provides education for quality patient care and to elevate the knowledge level of nursing in delivering care, under the direction of the Clinical Nurse Educator, Clinical Nurse Specialist and VP nursing.</li>
<li>Represents nursing administration as the lead person in the event of any hospital emergency situation.</li>
<li>Administrative:</li>
<li>Monitors nursing staffing, operational and care needs, to assure resources available to provide quality patient care, within a specified shift or time frame.</li>
<li>Provides direct supervision of nursing staff, within a specified time frame or shift, including scheduling and evaluations.</li>
<li>Assists with interviews for positions in the nursing department in conjunction with Human Resources.</li>
<li>Provides staff feedback &amp; competency assessments on an annual basis.</li>
<li>Ensures employees adherence to standards of performance.</li>
<li>Provides feedback to employees regarding performance of job duties or adherence to standards of conducts and initiates formal counseling action when necessary.</li>
<li>Develops implements and upholds department and organization policies and procedures. Recommends changes to policies and procedures to the Director of Nursing, when appropriate.</li>
<li>Develops and coordinates performance improvement activities for assigned staff. Participates, or designates appropriate staff to participate, on process improvement teams.</li>
<li>Assists the Director and VP of Nursing in devising an appropriate budget, according to the organizations strategic objectives. Implements and supports finalized budget recommendations.</li>
<li>Plans and implements professional growth activities for staff. Assures staff compliance with mandatory education and training requirements.</li>
<li>Coordinates and leads all emergency or non-routine events, within a specified time frame or shift.</li>
<li>Acts as conduit between nursing administration and staff and as a resource for customer issues.</li>
<li>Adheres to standards consistent with Marianjoy's mission, vision and values Patient Care</li>
<li>Educates trains and supports staff on necessary procedures, changes and operational issues to assure quality care delivery and policy adherence.</li>
<li>Provides direct nursing care, as needed, under the guidelines of the Professional Nurse Job description. Financial Management and Viability</li>
<li>With the assistance of assigned financial staff, reviews periodic financial statements and reports, and makes changes in resource allocation, spending, and other relevant business activity, to ensure the financial viability and budget compliance.</li>
<li>Supports and adheres to the financial controls and related policies and procedures of WFH, and ensures that administrative and business activities are conducted in support of operational excellence. Human Resources Management</li>
<li>With the support of and in coordination with the WFH Human Resources and Organization Development function, maintains positive personnel relations and strives to make WFH an employer of choice by ensuring that associate questions and concerns are addressed responsively.</li>
<li>Ensures compliance with laws and regulations and adherence to WFH HR/OD policies and procedures.</li>
<li>Ensures that performance management programs for staff and physicians are effectively administered and that all staff receives on-going feedback and coaching on job performance, competencies, values-based behaviors and developmental needs Compliance and Privacy</li>
<li>Ensures that policies and procedures of WFH regarding corporate compliance and privacy of patient and associate information are observed.</li>
<li>Exercises due diligence in contracting and other activities with legal risks, and uses the services of the WFH Office of General Counsel as appropriate.</li>
<li>Personally models professional confidentiality and discretion in all communications and exchanges of information. Supervisory Practices</li>
<li>Carries out normal supervisory duties and responsibilities, such as interviewing and hiring subordinates, conducting performance appraisals and granting merit pay increases, adjudicating requests for time off or other associate requests, adjudicating formal grievances or responding to other individual associate concerns, recognizing associate accomplishments, etc.</li>
<li>Carries out other duties and special assignments as delegated by the supervisor. WFH Values and Leadership Competencies</li>
<li>Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the WFH Values and leadership competencies</li>
</ul>
Qualifications 
Required:
<ul>
<li>Bachelor's degree</li>
<li>5-7 years of experience</li>
<li>Current Illinois RN license</li>
</ul>
Preferred:
<ul>
<li>CRRN</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Registered Nurse House Supervisor Part Time Nights 8-Hour Shifts Marianjoy

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description 
Schedule:&nbsp;Sunday, Monday, Thursday, Friday, Saturday
(Off Tuesday and Wednesday)
Evening shift, 3:00 pm to 11:30 pm
The Recovery Support Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Uses personal and training experience to create a safe space for consumers to calmly process crisis events, learn and apply wellness strategies, and prevent future crisis events. As a member of a multidisciplinary team, the Peer Recovery specialist operates from the Crisis Now concept and focuses on practices including recovery orientation, trauma-informed care, and a philosophy that crises are an opportunity for learning.&nbsp;&nbsp; All services are designed to proactively divert crises and break the cycle of hospitalizations.&nbsp;
Responsibilities:
<ul>
<li>Serve as an individual advocate for consumers.</li>
<li>Utilize training and personal recovery experiences to provide peer support for consumers.</li>
<li>Provide recovery information and activities to all consumers; information, resources and connection to natural supports; and must follow principles of trauma informed care.</li>
<li>Assess and evaluate consumer’s needs, strengths, goals, and resources.</li>
<li>As directed, transports consumers to and from home, appointments, meetings, and/or school.</li>
<li>Advocate within systems to promote person centered recovery support services. Work with an interdisciplinary team in reviewing cases and developing individual plans.</li>
<li>Implement individual service plans through rehabilitation services such as case management, advocacy, outreach, skills training groups (i.e. WRAP), social rehabilitation, and community support as indicated.</li>
<li>Provide linkage case management, participate in treatment planning and discharge planning.</li>
<li>Consult with other staff regarding assessment and treatment/intervention planning. Consults with licensed hospital professionals regarding clinical situations and maintains close communication with supervisor.</li>
<li>Consult with other service agencies around case-specific and programmatic issues.</li>
<li>Refer and link consumers to other human service programs and care providers as indicated.</li>
<li>Serve as a liaison to other community agencies as needed.</li>
<li>Build relationships with local police, fire, emergency departments, and other organizations to promote awareness of Living Room services.</li>
<li>Provide on-site support and introduction to services to patients within the hospital and outpatient settings (e.g. Emergency Department, Medical Floors, etc.).</li>
<li>Train other providers and non-providers in areas related to service specialties.</li>
<li>Document service provision as required by NM standards.</li>
<li>Maintain clinical and management records in accordance with established policies and procedures.</li>
<li>Demonstrate ability to meet the productivity requirements set in accordance with program goals.</li>
<li>Attend required staff and other meetings</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications 
Required:
<ul>
<li>High School Diploma or equivalent</li>
<li>Recovery Support Specialists should be able to articulate their personal experience in recovery when working with patients who are experiencing mental health and/or drug/alcohol issues as it relates to providing peer support services to these patient populations.</li>
<li>Valid Driver's License.</li>
<li>Proof of auto insurance</li>
<li>Annual Driving Abstract</li>
<li>Upon completion of 2,000 supervised work hours, the Recovery Support Specialist is required to obtain their Certified Recovery Support Specialist (CRSS) credential.</li>
</ul>
Preferred:
<ul>
<li>Bachelor’s degree or higher in behavioral health related field</li>
<li>One year experience working with individuals suffering from severe mental illness and/or drug and alcohol issues.</li>
<li>Experience with Medicaid Rule 132/140</li>
<li>Knowledge and understanding of SUPR 2060</li>
<li>Certified Recovery Support Specialist (CRSS)</li>
<li>Wellness Recovery Action Planning classes (WRAP)</li>
<li>Certified WRAP facilitator</li>
</ul>
 Additional Information 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.&nbsp; Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.
Sign-on Bonus Eligibility:&nbsp;Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.&nbsp;

Recovery Support Specialist-Full Time Evenings

<h3>Job Description</h3>
Job DescriptionPosition Overview: Senior Water Damage Restoration Specialist Who we are: ServiceMaster of Greater Pittsburgh is one of the areas oldest and most respected Specialty cleaning property damage restoration and repair firms. Since 1981, we have delivered customer pleasing, award-winning service that has resulted in continued growth in revenue, customer service and staff performance. We are in Oakmont but service the Western Pennsylvania area and beyond. We are a family-like business that focuses on the outstanding customer experience that our customers enjoy, delivery of the required performance our insurance partners require as well as enhancing the lives of our employees and service partners. What we do: Through our 5 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local, regional and national , we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events. We provide highly sought after specialty cleaning and property restoration services to a wide range of customers who have come to respect the ServiceMaster of Greater Pittsburgh brand. We are a leading franchisee in the ServiceMaster network that has allowed us to service customers nationwide. We provide emergency property restoration and reconstruction services to residential, commercial, and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner to a hospital emergency room in providing a wide variety of services to damaged or injured property in an emergency. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing and deodorization after fire and smoke damage as well as comprehensive repair and reconstruction services. We are "The Best Call to Make in the Worst Situation! What we are looking for in a Senior Water Damage Restoration Specialist 
<ul>
<li>3 or more years experience in providing property damage restoration services</li>
<li>Complete understanding of advanced structure drying and restoration processes</li>
<li>Posses two or more industry certifications such as WRT, ASD, AMRT,</li>
<li>Ability and willingness to take full charge for the success of property restoration projects</li>
<li>Experience in leading a team to deliver outstanding service to our customers</li>
<li>Desire to learn new processes and lead a team of high performers</li>
<li>An individual wanting more growth in their career</li>
</ul>
 General Description and Job Duties: 
<ul>
<li>Working supervisory position responsible for full charge execution of drying strategies for buildings damaged by water from various sources.</li>
<li>Will lead a team to carefully remove damaged building materials and install advanced drying equipment to dry the buildings.</li>
<li>Follow IICRC guidelines in addition to company processes to help homes and businesses to recover from water damage events</li>
<li>Use advanced technology to document conditions on job sites to verify the completeness of the project</li>
<li>Make independent decisions regarding adjustments to the drying plans, selective demolition activities and team member assignments</li>
<li>Communicate and co ordinate with all stake holders on the project including property owners, insurance representatives and company file managers</li>
<li>Manage the customer experience throughout the duration of the project with the goal to provide customer experiences that result in positive reviews for you and your team</li>
<li>Be capable of working on residential and commercial water projects as leader or part of a team or independently as situation requires.</li>
<li>Participate in company 24 hour on call program for 1 week out of 4 along with other members of your on-call team.</li>
<li>Be available to mobilize and travel out of state to service properties damaged by storm and fire.</li>
<li>Be a constant learner using company learning and career development programs to enhance your performance and skill set.</li>
</ul>
What you will enjoy when working here: 
<ul>
<li>An opportunity to work as part of a team that delivers much needed services and products to homes and businesses that have undergone property damages as result of fire, flood and storms</li>
<li>An opportunity to grow and make a strong contribution to a growing company while fulfilling your personal needs</li>
<li>Competitive compensation based on experience.</li>
<li>Very steady work with regular overtime</li>
<li>Healthcare benefits</li>
<li>401k with company matching contribution.</li>
<li>Paid time off program</li>
<li>Paid Holidays</li>
<li>Monthly performance-based incentives.</li>
<li>Industry and professional training opportunities</li>
<li>Company paid life insurance, short and long-term disability coverage</li>
<li>Family caring atmosphere</li>
</ul>
Skills and Requirements 
<ul>
<li>Current IICRC WRT and ASD certifications</li>
<li>Insurable Pennsylvania Drivers License</li>
<li>Our clients require pre employment criminal background and drug screening</li>
<li>3-5 years related work experience.</li>
<li>Understanding of building and construction assemblies</li>
<li>Willing to lead and be accountable for assigned projects results.</li>
<li>Ability to use smart phone aps for job related duties and functions.</li>
<li>Able to use technology including digital cameras, email, text messages and use industry job management software</li>
<li>Experience with industry software including Mitigate</li>
</ul>
Preferred Skills 
<ul>
<li>Residential and Commercial restoration experience</li>
<li>Demonstrated supervisory and leadership skills</li>
<li>Experience with industry software programs including Mitigate and Dash</li>
<li>AMRT and Mold Remediation certifications</li>
<li>Customer service and communication skills</li>
<li>Experience leading teams on large projects.</li>
<li>Willingness to travel out of town for Regional and National Cat work.</li>
</ul>
Physical Demands and Working Conditions. 
<ul>
<li>Ability to lift and carry up to 75-100lbs.</li>
<li>Ability to stoop, crawl and stand for extended periods of time</li>
<li>Ability to work in a variety of climate and environmental conditions.</li>
<li>Willingness and ability to wear and use required PPE during work shifts</li>
<li>Willingness to work extended shifts and on call after hours shifts when part of the 24 hour on-call program</li>
<li>Ability to climb step ladder to work at 10 ft or extension ladder to 24 ft</li>
<li>Ability to work with power tools and other specialty equipment of the industry.</li>
</ul>

Senior Water Damage Restoration Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated&nbsp;soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Job Description 
As an Emergency Response Specialist in the Clean Earth ER Team, you will facilitate and manage a wide variety of environmental emergency response (ER) activities for Clean Earth customers (retail, industrial, municipal and health care for example). ER requests are received via e-mail to a dedicated central inbox and by phone via our 24/7 ER Hotline. Upon receipt of an ER request, you will collect and document vital information regarding the request and determine what is required for a complete and effective response following current ER Team operating practices. Understanding the customer’s need and urgency, you will select and coordinate with an ER vendor from our national vendor roster (based on response type/scope, location, availability and response capability), dispatch the appropriate team to respond, and maintain open communication with both customer and vendor throughout the response process. Emergency Response Specialists interact daily with multiple internal operating systems to create work authorization documents for our vendors and to track the progress of ER cases from beginning to end. Every day you will work very closely with other Response Specialists to manage RT Team workflow, with Clean Earth disposal facilities to manage waste transportation and disposal, with vendors to ensure accurate and timely submittal of job paperwork, the ER Billing Team to facilitate timely invoicing and with the Clean Earth Sales Team to provide estimates and manage customer expectations/needs.
This role requires a strong background of environmental and/or emergency response knowledge/experience, excellent attention to detail, strong time management, interpersonal and problem-solving skills, and the ability to multi-task while receiving communications through multiple avenues in a fast-paced environment.
Primary Position Requirements/Responsibilities (Essential Functions):
· Dependable high-speed internet and phone service
· Dedicated work from home space
· Work hours – standard, 8-hour day shift (9:00 am to 5:30 pm) maintain on-line core hours of 10:00 am to 4:00 pm
· Time tracking and completion of weekly timesheet
· Receive and action incoming ER requests as received to the Team
· Maintain communications with clients, response vendors and co-workers in a professional manner
· Ensure accurate and timely submission of paperwork from ER vendors (job paperwork QA/QC)
· Job paperwork filing and organization following current internal operating procedures
· Interface with internal operating systems, manual data entry and management, job tracking
· Post job report completion and submission as needed
· Maintain compliance with corporate training requirements
· Cover rotating 12 and 24-hour on-call shifts.
Qualifications 
Basic Required Qualifications:
· High School Diploma/GED and post baccalaureate degree (bachelor’s degree in environmental science/engineering preferred)
· Minimum 5 years’ experience in environmental science, consulting, engineering, emergency response, chemical/waste management or related field
· Mastery of the English language, both verbal and written.
· Possess professional phone etiquette
· Strong knowledge of Microsoft Office Suite programs
· Well-motivated, with ability to self-start and achieve deadlines
Preferred Qualifications:
· HAZWOPR training
· Incident Command (ICS) experience
· Ability to remain organized in a high-volume work environment
· Ability to analyze and resolve problems both with a team and on your own
· Ability to type 40 wpm
· Demonstrated ability to present ideas and information in a clear, concise, organized and diplomatic manner; ability to listen to others and respond effectively to ideas and questions
· Excellent customer/client relationship development skills
· Comfortable and composed under stress and high pressure, fast paced conditions
 Additional Information 
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence.&nbsp; Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.&nbsp;&nbsp;This line is dedicated to disability applications only.&nbsp; No other inquiries will receive a response.&nbsp;

Emergency Response Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Safety Manager
Type of Position: Year-Round, Full-Time (In Person) 
Schedule: 5 days/week (Winter), 4 days/week (Summer) 
 Weekends and Holidays may be required during Winter Season
Pay: $75,000 – $85,000 annualized, based on skills and experience
 Plus annual bonus potential
 
Application Deadline: January 15, 2025
 
Are you an experienced Safety Specialist interested in joining one of the few remaining Family-Owned Ski Areas, where you can grow your career - and have easy access to the slopes for ski/ride breaks? Join us at Loveland and play an integral part in maintaining and enhancing our safety culture, and our unique employee and guest experience!
 
Why Loveland? 
 
The Loveland experience is like no other. We have stayed true to the sport, our guests and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 400 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver! Come join our family, share your passion for the outdoors, and be a part of something special!
Summary
 
As an integral member of the Loveland leadership team, the Safety Manager is responsible for initiating and implementing sound and compliant safety management practices across all of Loveland Ski Area. Responsible for development, implementation, and performance audits/evaluations, of safety related policies/procedures, OSHA required programs, and loss prevention programs. Oversee all OSHA compliance and implementation of industry best practices. Lead efforts in safety related management strategy, employee engagement, employee incident analysis, goal setting, training, tracking, and long-range planning. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.
 Essential Functions
<ul>
<li>Design, develop and implement safety training, policies, procedures, and programs for all departments to meet and exceed all required state/federal regulations, specifically including OSHA. Work closely with departmental managers in implementation and performance evaluation to ensure compliance with written standards.</li>
<li>Advise/monitor compliance with OSHA, Colorado Skier Safety Act, and other pertinent legislation/ regulations; monitor all safety records, deficiencies/corrective actions, and recommend changes/improvements. Oversee and maintain emergency response programs. Notify senior management of any apparent issues of safety related non-compliance.</li>
<li>Engage Loveland employees in safety by encouraging and responding to Safety Observation Reports, oversight of the employee Safety Committee, employee safety related recognition, coordinating guest-facing safety tables, and continuously initiating and improving safety engagement activities. </li>
<li>Work with Human Resources to manage worker's compensation claims, including initial reporting, post incident drug/alcohol testing, return to work programs, and related accident investigations/tracking.</li>
<li>Oversee all employee incident investigations, reviews and implementation of identified corrective and preventative measures. Track data and evaluate trends to identify areas of focus and improvement to continuously improve safety.</li>
<li>Coordinate efforts with Independent Contractor personnel operating at Loveland Ski Area; notify senior management of apparent issues on non-compliance with established safety procedures or requirements.</li>
<li>Serve as an accessible, approachable resource for employees and guests for safety-related suggestions, questions, concerns, or other safety-related situations.</li>
<li>Maintain a close working relationship with Ski Industry Associations to stay current on industry trends, programs, etc., bringing these to Loveland, as appropriate.</li>
<li>Assist other departments and operations, as needed.</li>
</ul>
Requirements:
Requirements/Qualifications
<ul>
<li>Bachelors level degree in related field, or equivalent, preferred</li>
<li>Specific training/education in Safety management and administration </li>
<li>Minimum 3-5 years safety management experience</li>
<li>Previous experience in the ski industry, preferred</li>
<li>Supervisory experience, preferred</li>
<li>OSHA/safety professional certifications, preferred</li>
<li>Possession of (or ability to obtain) a valid Colorado Driver’s License, with an acceptable driving record, preferred</li>
<li>Strong working knowledge of OSHA, general safety requirements, operations, incident investigations, and safety trends analysis</li>
<li>Proficiency in MS Windows- Outlook, Word, Excel, and Powerpoint</li>
<li>Ability to communicate clearly and professionally in English to deliver and understand verbal and written communications </li>
<li>Strong grammar, proofreading, and composition skills, preferred</li>
<li>Ability to understand and speak basic Spanish, a plus</li>
<li>Ability to ski or snowboard most terrain at Loveland, preferred</li>
<li>Ability to sit, walk and stand frequently; lift/carry/push/pull up to 50 lbs; and use hands to finger/feel, as needed</li>
<li>Ability to work in a high elevation environment, at times in extreme weather conditions</li>
</ul>
Competencies
<ul>
<li>Organizational skills, attention to detail, and ability to audit own and other's work</li>
<li>Ability to lead others without having direct reporting responsibility, influencing behavior and the company culture</li>
<li>Ability to make recommendations for action based on investigations and trends analysis</li>
<li>Ability to work with many different work styles, using emotional intelligence to facilitate needed outcomes</li>
<li>Interpersonal, negotiation, de-escalation and conflict resolution skills</li>
<li>Ability to keep all information confidential, and to act with integrity and professionalism</li>
<li>Ability to self-motivate and self-direct to set and achieve goals</li>
<li>Analytical, problem-identification and problem-solving skills</li>
<li>Ability to prioritize work, manage time efficiently, and share/delegate tasks when appropriate</li>
<li>A passion for continuously improving safety and the employee experience </li>
</ul>
What’s in it for You?
<ul>
<li>This position is eligible for full benefits including: Medical; Dental; Vision; Life/AD Short-Term Disability; FSA and HSA Reimbursement Plans; Voluntary Accident, Critical Illness, and Hospital Plans; 401k Plan (traditional &amp; Roth) with current company match; and accrued vacation, earned sick leave, and paid summer holidays. </li>
<li>Free Loveland skiing/riding privileges, and free/discounted access to over 30 other ski areas.</li>
<li>Eligible for potential management bonus based on company, department, and individual performance.</li>
<li>Opportunity to continue to grow your career, and to contribute to the success of Loveland Ski Area. </li>
<li>Check out the many additional PERKS of being a part of our team by clicking here ! </li>
</ul>
This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Loveland is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law.

Safety Manager - Full-Time, Year-Round (In Person)

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description Allied Universal® is hiring a&nbsp;Traffic Management Specialist. The Traffic Management Specialist plays a crucial role in ensuring the efficient and safe flow of vehicular and pedestrian traffic through the terminal facility at the Airport. Responsible for traffic safety, parking enforcement, and compliance with TSA mandates, the specialist assists the traveling public, provides information, and maintains a strong focus on customer service by creating positive, friendly, and helpful interactions. Specialists shall promote a positive travel experience by providing enhanced hospitality. They are a reflection of the Airport Authority, often providing the first and last “person-to-person" interaction the travel public have with the airport environment. Coordination with the Aviation Authority's enforcement staff and management of curb activities are key aspects of the role. Additionally, duties may involve initiating parking citations, towing coordination, and preparation of necessary reports. &nbsp;
Position Type: Part Time
 Pay Rate: $17.75 / Hour 
Job Schedule:
DayTimeMon04:00 AM - 12:00 PMFri08:00 AM - 04:00 PM &nbsp; RESPONSIBILITIES:
<ul>
<li>Perform traffic management duties and adhere to the approved Operating Procedures</li>
<li>Ensure traffic safety, parking enforcement, and enforce TSA mandates on unattended or waiting vehicles</li>
<li>Provide crowd control services in emergency situations or inclement weather</li>
<li>Assist the traveling public by providing information about flight activity, parking options, and other relevant assistance</li>
<li>Maintain a focus on customer service, emphasizing interpersonal skills in both written and verbal communication</li>
<li>Coordinate with the Aviation Authority's Landside enforcement staff and commercial vehicle activities at the curb</li>
<li>Initiate calls for parking citations and coordinate with the towing contractor for removal of unattended vehicles</li>
<li>Maintain accurate records and reports of activities as necessary</li>
<li>Be active and visible on the curb (outside), not in the terminal (inside)</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Possess a high school diploma or equivalent</li>
<li>Ability to obtain an Airport Authority Credential</li>
<li>A valid driver's license will be required for driving positions only</li>
<li>Minimum of 2 years of verifiable work experience, preferably in traffic management or customer service</li>
<li>Strong Interpersonal and communication skills</li>
<li>Ability to de-escalate conflicts and maintain composure in challenging situations</li>
<li>Ability to handle emergency situations and provide excellent customer service</li>
<li>Work actively in designated areas and adjacent zones when necessary</li>
<li>Display professionalism and courtesy at all times</li>
<li>Understanding of traffic management procedures and parking regulations</li>
<li>Ability to enforce rules logically and apply good judgment skills</li>
<li>Attentive listening skills; ability to listen to customers, offer positive solutions, and assert authority only when necessary</li>
</ul>
BONUS QUALIFICATIONS (NOT REQUIRED):
<ul>
<li>Prior airport operations, traffic, and/or customer service experience (one or more years is ideal)</li>
<li>Certification In traffic/curbside management or related field</li>
<li>Experience working in a fast-paced and dynamic outdoor environment</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Seven holidays annually paid at time and a half, if worked</li>
<li>40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1498057

Traffic Management Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Why Join ADAPT?
It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.
 
For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.
 
 
SUMMARY
Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following:
<ul>
<li>Provides care and assists with personal development and independence of the people we support.</li>
<li>Ensures that all measures for safety and well-being are maintained at highest level.</li>
<li>Provides training for the people we support in activities of daily living and in development of self-help and social skills.</li>
<li>Maintains a personalized, homelike atmosphere in the residential facility.</li>
<li>Attends weekly staff meetings as well as any other assigned meetings and in-service trainings.</li>
<li>Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned.</li>
<li>Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action.</li>
<li>Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures.</li>
<li>Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices.</li>
<li>Summons police, fire, ambulance or other emergency personnel if situation warrants it.</li>
<li>If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines.</li>
<li>Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc.</li>
<li>Assists with meal planning and preparation as well as with purchasing of food and supplies.</li>
<li>Demonstrates an understanding of and implements behavioral programs.</li>
<li>Participates fully as a member of interdisciplinary plan.</li>
<li>Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities.</li>
<li>Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment.</li>
<li>Supervises any other activities as may be necessary to maintain quality of the program.</li>
<li>Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration.</li>
<li>Completes all activities related to skill buildings as outlined in individual program plans</li>
<li>Provides support around personal hygiene, i.e. toileting, bathing and changing as needed.</li>
<li>Handles all personal documents of the people we support in a secure and confidential manner.</li>
<li>Performs related duties as requested.</li>
</ul>
 
 
Requirements:
QUALIFICATIONS
To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Valid New York State Driver’s License and must maintain it in good standing</li>
<li>Ability to read, write, speak and understand English</li>
<li>Good oral and written communication skills</li>
<li>Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families</li>
<li>Ability to analyze problems and determine corrective measures</li>
</ul>
 
EDUCATION and/or EXPERIENCE
<ul>
<li>High School Diploma or GED required</li>
<li>Six months of related experience is preferred but not required</li>
<li>Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed.</li>
</ul>
 
COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees.
 
 
At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.
 
ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

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