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<h3>Job Description</h3>
Job DescriptionDescription:
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation &amp; repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. 
 
Job Responsibilities
<ul>
<li>Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.</li>
<li>Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.</li>
<li>Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.</li>
<li>Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. </li>
<li>Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.</li>
</ul>
Great Reasons to Work at Vortex
<ul>
<li>Hourly salary based on experience</li>
<li>Career Advancement opportunities</li>
<li>Positive Work Environment</li>
<li>Recognitions and Rewards</li>
<li>Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO</li>
</ul>
Work Environment
<ul>
<li>Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.</li>
<li>Position requires you to be available to work in the office, not remotely</li>
<li>Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. </li>
<li>Must have the ability to walk short distances and sit for prolonged periods of time.</li>
<li>Noise level is moderate in an office environment. </li>
</ul>
Requirements:
<ul>
<li> High school diploma or equivalent.</li>
<li>2+ years of customer service experience, business to business highly preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Attention to detail and accuracy in data entry.</li>
<li>Ability to work in a fast-paced environment and able to prioritize tasks.</li>
<li>Patience, empathy, and a customer-centric mindset.</li>
<li>Ability to work effectively in a team and handle high-stress situations with professionalism.</li>
<li>Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
VIVO is a U.S. based company that designs, manufactures, and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts, TV carts, projector screens and mounts, height-adjustable desks, stand to sit desk mounts, computer cases, network cable and other miscellaneous categories. <a href="http://www.vivo-us.com" target="_blank">www.vivo-us.com</a>
Schedule for the job is Monday - Wednesday from 9 am - 6 pm, Thursday -Friday from 10 am -7 pm, and every 8th Saturday from 8 am - 4 pm with a day off during the week.&nbsp; This position is onsite in Goodfield, IL.&nbsp;&nbsp;
The Customer Support Representative is responsible for assisting customers with questions on products, fulfilled orders and shipping issues.&nbsp;&nbsp;&nbsp;
Key Accountability #1
Assist with Customer Questions
<ol>
<li>Emails through HelpScout</li>
<li>Phone Support</li>
<li>Online Chat</li>
</ol>
Key Accountability #2
Assist with Customer Returns
<ol>
<li>Manage incorrect returns</li>
<li>Issue refunds as needed</li>
<li>Contact reps when necessary and respond to cases with Amazon and other Marketplaces</li>
</ol>
Key Accountability #3
Solve Replacement &amp; Shipping Issues for Customers
<ol>
<li>Make labels for replacement parts if needed</li>
<li>Cancel orders for shipping</li>
<li>Ship and test replacements</li>
</ol>
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<h3>Job Description</h3>
Job Description
What We’re Looking For
We’re on the hunt for a Customer Service Rockstar – someone who can be the warm, reliable, professional voice of our company. This person is the first impression for our customers and the operational bridge between field and office. We’re not looking for someone to answer phones and take messages. We need someone who takes ownership, brings energy, and knows how to handle people and problems with grace.
If you’re a strong communicator who thrives in fast-paced environments, loves solving problems, and is looking for a workplace that values your voice and growth, this may be the perfect fit.
Key Responsibilities
• Serve as the first point of contact for customers via phone, email, and web inquiries
•&nbsp;Schedule jobs and dispatch technicians using software (ServiceTitan or similar)
•&nbsp;Maintain accurate and detailed notes in customer records
•&nbsp;Provide real-time support to techs in the field and act as a communications hub
•&nbsp;Address customer issues, questions, and complaints with empathy and urgency
• Support office operations with administrative and follow-up tasks as needed
Required Skills &amp; Attributes
•&nbsp;Outgoing, friendly, and relatable personality
•&nbsp;Quick thinker with strong emotional intelligence and judgment
• Exceptional verbal and written communication skills
•&nbsp;Technically confident; able to navigate modern platforms like:
•&nbsp;ServiceTitan (preferred)
•&nbsp;Google Workspace (Gmail, Docs, Sheets)
• Phone and scheduling systems
•&nbsp;Organized, detail-oriented, and able to multi-task efficiently
•&nbsp;Team-oriented mindset with a high sense of responsibility
Preferred Qualifications
• 2+ years of experience in a customer-facing administrative or service role
•&nbsp;Background in home services or trades industry is a plus
•&nbsp;Bilingual English/Spanish is a bonus but not required
What We Offer
•&nbsp;Competitive hourly or salary compensation based on experience
•&nbsp;Pay structure is evaluated individually based on experience and role fit
•&nbsp;Performance-based bonuses and recognition programs
•&nbsp;Opportunities for growth into senior CSR, dispatcher, or office lead roles
•&nbsp;A respectful and encouraging work culture
•&nbsp;Leadership that listens, supports, and invests in your success

<h3>Job Description</h3>
Job Description
About Fusion Transport   
Delivering Next-Generation Logistics Solutions   
Fusion Transport offer more than 40 years of industry leading experience providing customized supply chain solutions. We are a rapidly growing &gt;$300M+ company with nationwide presence. We are an integrated third-party logistics company, with a brokerage division, an in-house long-haul fleet, several warehouses around the country, and a retail consolidation business. We currently operate under three levels of services which include Assets, Brokerage, and Warehousing.   
From first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion’s evolution!   
We Care About You:   
At Fusion we value the hard work our employees provide day in and day out. We understand the grind and grit it takes to become successful in this industry. Our promise to our Customer Service and Shipping Coordinator is that we will make sure you earn what you deserve for the clients you support.    
As a Customer Service and Shipping Coordinator, you will play a vital role in ensuring efficient operations and outstanding service for our customers. Your key responsibilities will include: 
<ul>
<li>Customer Service Coordination: Process freight work orders, schedule loads, and handle customer requests to enhance overall satisfaction.</li>
<li>Shipping Management: Ensure accurate and timely loading of shipments onto carriers’ vehicles and greet and assist carrier drivers during pickups.</li>
<li>Effective Communication: Communicate clearly with drivers to facilitate a seamless pickup process and address any shipping inquiries.</li>
<li>Documentation and Data Entry: Generate bills of lading and related paperwork for work orders, perform data entry tasks related to shipping and inventory, and maintain organized filing systems for all shipping documents.</li>
<li>Window Clerk: Assist drivers with the check in processes, ensure paperwork is accurate and concise. </li>
<li>Order and Inventory Management: Check orders for special requests, post accurate inventory records, and assist in conducting physical and cycle counts.</li>
<li>Inventory Reconciliation: Reconcile inventories to book records and adjust as necessary to ensure data accuracy.</li>
<li>Shipping Coordination: Manage special and last-minute shipping requests, coordinate and schedule shipping activities to optimize efficiency, and collaborate effectively with other staff members to achieve common goals.</li>
<li>Invoicing Oversight: Ensure proper invoicing of account activity and resolve any discrepancies related to customer inventory.</li>
<li>Data Accuracy: Work with spreadsheets to record and track shipment details, ensuring completeness and accuracy of data entered in the system.</li>
</ul>
Requirements:  
<ul>
<li>High School Diploma or GED equivalent is required. </li>
<li>1+ year Customer Service experience in warehousing or similar type industries  
<ul>
<li>1+ year experience in Logistics/ 3PL/ Warehousing environment processing orders, transactions and or requests</li>
</ul>
</li>
<li>Weekend availability as needed.  </li>
<li>Proficient with Microsoft applications, specifically Excel, Outlook, and Word</li>
<li>Excellent organization, time management, scheduling, and attention to detail skills</li>
<li>Ability to work in fast-paced, demanding environments. </li>
<li>Willingness to work collaboratively with others to achieve common goals. </li>
<li>Clear verbal and written communication skills. </li>
</ul>
What we Offer:   
<ul>
<li>Medical, Dental and Vision Insurance  </li>
<li>Life Insurance</li>
<li>Paid holidays </li>
<li>Paid time off (PTO)  </li>
<li>401(k)   </li>
<li>Career growth opportunities  </li>
<li>Collaborative &amp; committed team environment. </li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

<h3>Job Description</h3>
Job Description
JOB TITLE: Representative - Customer Service (Entry Level)
JOB LOCATION:&nbsp;Golden, CO (Onsite Position)
Contract Duration: 06 months
Shift: Monday to Friday 4 to 5 hours a day / 4 to 5 days a week
JOB DESCRIPTION:
Provide sales, product support and logistical services to clients to assist the organization in achieving its sales objectives and maintaining outstanding customer satisfaction. Work with internal departments to ensure client product and service needs are being met in a timely manner. The position is responsible for a broad range of activity, requires excellent time management skills, communication skills, and the ability to manage multiple responsibilities while meeting company and client expectations. • Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenue • Maintain client product profiles based on historical purchases and proficiency testing enrollment in order to generate and distribute client quotations on an ongoing basis • Create and maintain client pricelists and discount pricing agreements • Process client orders, generate required paperwork and documentation to be provided with product shipment • Prepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentation • Prepare and complete custom paperwork including Rapid Returns and Fast Tracks following guidelines in preparation for shipping • Assist in maintaining inventory of finished goods and raw materials • Handling of incoming customer support calls, emails, web requests • Maintain accurate client notes in Microsoft CRM and Syspro • Fulfill client service-related functions for specific international, key accounts, and OpCo sister company accounts • Other sales/client service/logistical and customer satisfaction related activities as required Education and/or Work Experience Requirements: • High school diploma or GED • Two years of Customer Service and or Sales Support experience preferred • Ability to work as part of a team and in a fast and efficient manner • Ability to effectively handle multiple responsibilities and projects simultaneously

<h3>Job Description</h3>
Job Description
<ul>
<li>Proficiency to multi-task, follow-thru and follow-up.</li>
<li>Great Customer Service Skills and outstanding verbal communication skills</li>
<li>Knowledge of Guidewire System</li>
<li>Process customer policy change requests.</li>
</ul>
<ul>
<li>Respond to all inquiries, service requests, and sales requests within specified time.</li>
<li>Write and service policies in the Guidewire system.</li>
<li>Perform policy reviews to correct issues and optimize coverage options based upon client needs.</li>
<li>Meet with clients in person.</li>
<li>Cross-selling and client retention tasks</li>
<li>Assist with marketing and lead follow-up.</li>
<li>Organize documentation received from clients and carriers in agency CRM system.</li>
<li>Must have a Property and Casualty (p &amp; C) License.</li>
</ul>
Company DescriptionMetro Detroit Insurance Agency has a position for a Customer Service Agent/Representative. They specialize in Property and Casualty Insurance products. 
<h3>Company Description</h3>
Metro Detroit Insurance Agency has a position for a Customer Service Agent/Representative.\r\n\r\nThey specialize in Property and Casualty Insurance products.

<h3>Job Description</h3>
Job Description
Job Summary:
Local Independent Insurance Agency looking to expand sales and service teams. The position requires a current insurance license or the ability to obtain one. We are looking for individuals with administrative experience willing to develop sales leads and provide friendly customer service. Position will have service responsibilities with sales as primary focus.
Responsibilities and duties:
<ul>
<li>Answering phones and directing calls</li>
<li>Quoting and selling property &amp; casualty insurance</li>
<li>Customer service for agency clients</li>
<li>Data Entry into agency management system</li>
</ul>
Compensation:
This position will include base pay plus commissions, paid vacation, and sick time.
Call or email with any questions.
850-837-6242
<a href="mailto:Benny@destininsurance.com" target="_blank">Benny@destininsurance.com</a>

<h3>Job Description</h3>
Job Description
A Customer Services Representative (CSR) is the front-line employee, serving as the first point of contact for plan participants for employer sponsored benefits. This individual will be responsible for providing customer service while building and maintaining relationships from inbound calls. This position is the primary channel for issue resolution, product support and education. This position also requires data entry responsibilities.
MEDSURETY is a growing new company providing an opportunity for advancement as the business grows.
PRINCIPAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Efficiently answer client employee calls regarding various aspects of their benefit plans while ensuring a high level of customer satisfaction</li>
<li>Provide timely and accurate, high quality customer service to plan participants &amp; internal business partners</li>
<li>Strive for first call resolution with all participant interactions including complaints and escalations</li>
<li>Research required information using available tools and resources</li>
<li>Proactively recommend solutions and set appropriate expectations for participants</li>
<li>Project a professional and positive image aligned with our core organizational values</li>
</ul>
<ul>
<li>Exhibit strong verbal over the phone and written communication skills via email</li>
<li>Review and process claims</li>
<li>Maintain compliance on all HIPAA guidelines and regulations</li>
<li>Complete other duties and special projects as assigned or requested by Management</li>
</ul>
SKILLS &amp; EXPERIENCE
<ul>
<li>Must have a minimum of 2 years in a customer service or contact center environment</li>
<li>Previous HSA, FSA, Dependent Care, VEBA/HRA, COBRA experience preferred</li>
<li>Previous healthcare, benefits administration or insurance industry experience preferred</li>
<li>Have the ability to work well independently and within a team environment</li>
<li>Be detail-oriented, possess critical thinking and problem solving skills</li>
<li>Demonstrate working knowledge of Microsoft Excel and Word</li>
<li>Bilingual skills a plus</li>
</ul>
Company DescriptionMEDSURETY provides HSA, VEBA, ICHRA, FSA, LPFSA, HRA and COBRA administration for the employees of companies located in several states. 
<h3>Company Description</h3>
MEDSURETY provides HSA, VEBA, ICHRA, FSA, LPFSA, HRA and COBRA administration for the employees of companies located in several states.

<h3>Job Description</h3>
Job Description
Los Angeles Cold Storage Company seeks a CSR to join the team!
The candidate will interface directly with multiple customers including inter-departments throughout the workday via phone and email. This is a full time in-office position.
Experience and Skills
<ul>
<li>Ability to communicate effectively and professionally, both verbal and written + excellent telephone manner</li>
<li>Capability to answer incoming phone calls and email for the majority of each day in a timely manner</li>
<li>Ability to multi-task and quickly reset priorities as needed depending on incoming workflow</li>
<li>Posses excellent interpersonal and organizational skills</li>
<li>Ability to continuously be accurate and precise throughout the workday</li>
<li>Experience working in a PRW environment along with knowledge of a Warehouse Management System and/or similar industry a plus</li>
<li>Solid understanding of business math</li>
<li>PC Proficiency: Experience/Knowledge working with Outlook, Word &amp; Excel</li>
</ul>
Joe Duties/Responsibilities
<ul>
<li>Cross-Training for Shipping and Receiving office positions</li>
<li>Order taking and order entry via phone and email</li>
<li>Verifying and posting of receiving/shipping documents</li>
<li>Engage with customers in a friendly and professional manner while actively listening to instructions or concerns including problem resolution</li>
</ul>
Company DescriptionIn service since 1895, we are a warehouse and transportation company in Downtown Los Angeles. 
<h3>Company Description</h3>
In service since 1895, we are a warehouse and transportation company in Downtown Los Angeles.

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