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city

state

<h3>Job Description</h3>
Job DescriptionSalary: $21-$23 
 
 
Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
 
We have an excellent opportunity for a Customer Service Representative in our Harrisburg Distribution Center.
 
In this position, the successful candidate will perform the following job responsibilities:
 
<ul>
<li>Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.</li>
<li>Assist in pricing of quotes and orders under automation system controls.</li>
<li>Balance daily invoice edit.</li>
<li>Audit open order reports weekly.</li>
<li>Follow up on customers' claims for credit.</li>
<li>Manage all system invoicing on COD and open-term accounts.</li>
<li>Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.</li>
<li>Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.</li>
<li>Distribute all incoming and outgoing mail.</li>
<li>Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.</li>
<li>Various administrative duties</li>
</ul>
 
Job Requirements:
 
<ul>
<li>A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.</li>
<li>Basic computer skills are required with a familiarity of Microsoft Office Products.</li>
<li>Previous clerical or office experience is beneficial.</li>
</ul>
 
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
 
Please visit our website at <a href="http://www.clopaydoor.com" target="_blank">www.clopaydoor.com</a> for more information about our company. 
 
EOE.

Customer Service Representative

<h3>Job Description</h3>
Job Description
 
LoanMax Title Loans
Job Description:
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer’s loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanMax Title Loans offers their employees:
Competitive Salaries
Health Benefits
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions- Monday to Friday 
with a rotating Saturday schedule 
Best of all Never Work on Sundays!
 Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
 About Us:
LoanMax Title Loans is one of America’s most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company’s mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.

<h3>Job Description</h3>
Job Description
We are searching for a Customer Service Representative to provide onsite support for a financial institution in Las Vegas. This position is contract-to-hire and pays $20 to $21 per hour. 
Key Responsibilities:
<ul>
<li>Handle inbound customer calls following AI agent interactions.</li>
<li>Provide support for customer inquiries relating to credit card rewards, new applications, periodic promotions, account maintenance, and general questions. </li>
<li>Train on and use the client's omnichannel support system to manage customer interactions.</li>
<li>Deliver exceptional service while adhering to compliance and quality standards.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required. </li>
<li>Previous customer service experience, preferably in banking or financial services.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Comfortable working in a fast-paced, call center environment.</li>
<li>Ability to learn and adapt to new systems and processes.</li>
</ul>

<h3>Job Description</h3>
Job Description El Representante de Servicio al Cliente (Help-Desk) trabaja ofreciendo apoyo a los clientes usuarios de las distintas plataformas que ofrece ASSERTUS, con el objetivo de superar las expectativas del cliente al lograr la maximización y uso correcto de los sistemas por parte de los usuarios.
Requisitos Mínimos: 
<ul>
<li>Un (1) año de experiencia como Representante de Servicio al Cliente, puesto similar o equivalente.</li>
<li>Conocimiento en el sistema de facturación ProClaim</li>
<li>Conocimiento en el manejo de Récord Médico Electrónico</li>
<li>Conocimientos en el ciclo completo de facturación médica </li>
<li>Conocimiento en Clearinghouse (preferible)</li>
<li>Destrezas para comunicarse con fluidez, tanto oral como escrito</li>
<li>Bilingüe (inglés y español)</li>
<li>Grado asociado en administración de empresas, oficinista u otro grado o certificado equivalente. </li>
<li>Disponibilidad para trabajar a tiempo completo, en jornadas de 8 horas entre 8:00am y 7:00pm y sábados rotativos 8:00am – 4:00pm.</li>
<li>Disponible para trabajo 100% presencial</li>
</ul>
 
Compensación:
<ul>
<li>Salario por hora $11.50</li>
<li>Vacaciones 18 días</li>
<li>Enfermedad 15 días</li>
<li>Días Feriados y Cumpleaños</li>
<li>Plan médico</li>
<li>Plan de retiro con aportación patronal</li>
<li>Estacionamiento</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Are you looking for an exciting entry level position where you can gain valuable skills and start your career? Look no further than Delta Mechanical Inc.
At Delta Mechanical, we're more than just a plumbing company; we're a family built on a foundation of integrity, excellence, and unwavering dedication to our craft. Since our humble beginnings in 1996, we've grown from a small-scale family business to setting new standards of excellence every step of the way.
 
Why join us? Here's why:
Commitment to Excellence: We pride ourselves on delivering exceptional plumbing services ranging from routine maintenance to complex installations and emergency repairs. We're committed to excellence in every aspect of our work.
 
Culture of Innovation: We stay ahead of the curve by embracing the latest technological advancements in the plumbing industry.
 
Nationwide Presence: With branches in multiple cities and states across the country, Delta Mechanical offers opportunities for relocation and growth.
 
Job Summary
This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product &amp; services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine care.
 
Pay: $16.00-$18.00 per hour
 
Job Summary
This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product &amp; services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine care.
Essential Job Functions
<ul>
<li>Answering questions about our products &amp; services.</li>
<li>Processing purchase orders.</li>
<li>Troubleshooting basic technical problems.</li>
<li>Handling customer complaints.</li>
<li>Manage large number of incoming &amp; outgoing calls.</li>
<li>Meet customer service team sales targets.</li>
<li>Responsible for managing records of customer complaints.</li>
<li>Managing interdepartmental emails in a timely manner.</li>
<li>Retain customers that are on the schedule for the future.</li>
<li>Be responsible for overall customer satisfaction with regards to communication, workmanship, and quality.</li>
<li>Completes all required company training/compliance courses as assigned.</li>
<li>Perform related duties as assigned, within your scope of practice.</li>
</ul>
Education
<ul>
<li>Less than a high school education.</li>
</ul>
Experience
<ul>
<li>No prior experience or training required.</li>
<li>This position does not include any supervisory responsibilities.</li>
</ul>
License &amp; Certifications
<ul>
<li>No specific licenses &amp; certifications needed.</li>
</ul>
Skills &amp; Abilities
This position requires the capability to understand and follow both oral and written directions. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
<ul>
<li>Computer proficiency in Microsoft Word, Excel, and Outlook.</li>
<li>Excellent customer service skills.</li>
<li>Proficient in time management; the ability to organize and manage multiple priorities.</li>
<li>Ability to take initiative and effectively adapt to changes.</li>
<li>Recognizes an emergency situation and takes appropriate action.</li>
<li>Able to establish and maintain cooperative working relationships.</li>
<li>Able to use sound judgment; work independently, with minimal supervision.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.</li>
<li>Performs well with frequent interruptions and/or distractions.</li>
<li>Basic math skills.</li>
<li>Ability to consistently demonstrate our core values by maintaining the highest standards of professionalism when interacting with team members, management, and customers.</li>
</ul>
Travel Requirements
<ul>
<li>No travel required.</li>
</ul>
Physical Requirements
<ul>
<li>Reaching: Extending hand(s) and arm(s) in any direction.</li>
<li>Grasping: Applying pressure to an object with the fingers and palm.</li>
<li>Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with the skin, particularly that of the fingertips.</li>
<li>Talking: Expressing or exchanging ideas by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li>
<li>Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li>
<li>Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than the whole hand as in handling.</li>
<li>Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li>
<li>Close Vison: Clear vision at 20 inches or less. Required to perform an activity such as: preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li>
</ul>
Work Environment
<ul>
<li>None: No exposure to adverse environmental conditions (typical office/administrative setting).</li>
<li>Sedentary work: Exerting up to 10 pounds of occasionally and/or minor amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li>
</ul>
Disclaimer
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in the job description changes the at will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.
Requirements:

<h3>Job Description</h3>
Job Description
Description
Summary: If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Job Responsibilities: • Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. • Provide excellent customer service and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment • Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner • Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller • Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries • Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries &amp; concerns • Maintain established levels of productivity, service, and quality standards • Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures • Complete additional tasks and other projects/duties as assigned • Work overtime as needed
Skills
customer service
Top Skills Details
customer service
Additional Skills &amp; Qualifications
Skills:- • Effective, strong, and service focused communication skills, both verbal and written • Strong decision-making velocity in a fast-paced, high-volume phone contact center environment • Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking • Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners • Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocity Education/Experience • Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus! • Experience in a high-volume contact center with a strong focus on superior service is a plus! • 1-2 years Customer Service experience
Experience Level
Entry Level
Job Type &amp; Location
This is a Contract to Hire position based out of O Fallon, MO.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in O Fallon,MO.
Application Deadline
This position is anticipated to close on Jan 22, 2026.
h4&gt;About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Summary of Position
The Customer Service Representative works directly with our customers to ensure on-time
delivery of their products, acts as the primary contact for the customer, interfaces with the
organization on the customers’ behalf, and is responsible for the customers’ overall
satisfaction.
Ideal Experience:
Automotive
Customer portals
Working in fast-paced environments
Essential Functions
 Serve as the primary point of contact for customers.
 Develop a strong understanding of each customer's shipping, packaging, ordering, and
communication requirements, and clearly communicate those needs across the
organization.
 Manage and maintain customer web portals as required.
 Ensure accuracy of customer sales orders in the ERP system Dassault Systems
DELMIAWorks (formerly IQMS); review daily EDI or manual orders and weekly sales
order backlog.
 Maintaining regular communication with the sales team for effective customer satisfaction
 Coordinate with the Production Scheduler to align production with customer delivery
schedules and ensure on-time delivery.
 Collaborate with the Product Launch Team to support the smooth implementation of new
programs.
 Monitor finished goods inventory levels and make recommendations to maintain
appropriate stock by item.
 Facilitate the annual reset of customer cumulative sales order requirements.
 Maintain and report on key customer service metrics including:
 Daily/weekly/monthly on-time shipments
 Weekly sales order backlog
 Monthly delivery performance
 Identify and resolve EDI processing errors; review daily EDI exception logs and serve as
the main point of contact for the EDI provider.
 Support continuous improvement by proactively identifying issues, collaborating with
internal and external teams, and implementing solutions.
 Respond to customer requests promptly, ensuring complete resolution through the ERP
system and associated processes.
 Set up new customer shipping locations and maintain key operational information,
including specifications, routing guides, labeling requirements, and compliance
documentation.
 Set up new item details across ERP, EDI, and inventory systems in preparation for new
product launches.
 Assist in the development and maintenance of order processing and customer service
procedure manuals, including contingency plans for potential disruptions.
 Monitor sales order accuracy and work cross-functionally to ensure on-time delivery;
communicate any exceptions directly to customers.
 Provide operational support for the ERP system to fulfill customer needs effectively.
 Keep customers informed of daily order status, delays, or changes to delivery
commitments.
Job Description
 Authorized to stop any shipment if notified of a quality, safety, or order change by the
customer.
 Responsible for communicating any changes to delivery commitments to the
customer and management team in a timely manner.
 Ensure customer quality expectations and order specifications are consistently met and
documented.
Qualifications
 Bachelor’s degree or at least 5 years’ experience required; preferred majors include
Business Administration, Supply Chain Management, or a related field.
 Prior customer service experience, preferably in the manufacturing or automotive
industry.
 Strong customer service orientation with a proactive, solution-focused mindset.
 Experience with ERP systems involving customer setup/configuration, sales order
management, and shipping processes is highly desirable.
 Preferred experience with OEM EDI, using both X12 and EDIFACT formats.
 Self-motivated and able to work independently with minimal supervision.
 Excellent verbal and written communication skills.
 Exceptional time management, organization, and multitasking abilities.
 Strong work ethic, reliability, and attention to detail.
 Familiarity with OEM portals for companies such as Stellantis, GM, Ford, Mack/Volvo,
PACCAR, and International Truck is a plus.
 Experience with Dassault Systems DELMIAWorks (formerly IQMS) ERP software is a plus.
Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
<h3>Company Description</h3>
Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.\r\n\r\nBranex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.\r\n\r\n\r\nBranex Group offers the following benefits:\r\n- Medical Insurance\r\n- Dental Insurance\r\n- Vision insurance\r\n- Paid time off\r\n- 401(k)\r\n\r\n This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

<h3>Job Description</h3>
Job Description
Customer Service Representative
SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work™. For more information about the company and product line visit: <a href="http://www.sigsauer.com" target="_blank">www.sigsauer.com</a>
Position Summary: 
The Customer Service Representative will support our direct product consumers with facilitating repairs, sales and providing product knowledge. They are the key link between customers and SIG SAUER and will be responsible for a broad array of duties. This position coordinates internally and externally to manage and support sales support functions while keeping our customers satisfied and engaged with our products and services via phone, email, and other means of communication. 
FLSA: Exempt
Job Duties and Responsibilities:
<ul>
<li>Responds to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries and support for all product lines</li>
<li>Maintain a professional and positive demeanor to optimize customer satisfaction where possible</li>
<li>Sell products and accessories to consumers that support their described needs</li>
<li>Support the department on a variety of tasks directly related to the consumers interests and/or development of business</li>
<li>Collaborate with finance, legal, marketing, IT and other internal teams to best serve our customers.</li>
<li>Utilizes several different programs to manage orders, returns, repairs, interactions and research technical requirements/questions.</li>
<li>Communicates trends in customer inquiries to management.</li>
<li>Attend customer facing tradeshows when opportune</li>
<li>Miscellaneous duties as assigned.</li>
</ul>
Education/Experience &amp; Skills:
<ul>
<li>Bachelor’s degree or experience equivalent.</li>
<li>Experience with Customer Service, Sales or working in a Call Center.</li>
<li>Excellent organizational, interpersonal, verbal, and writing skills.</li>
<li>An ability to adapt to changing priorities and responsibilities working in a dynamic and fast paced business environment.</li>
<li>Demonstrated ability to effectively prioritize multiple projects to manage on-time results and execution</li>
<li>Self-motivated and customer focused.</li>
<li>An “A” type personality: passionate, attention to detail, and high energy.</li>
</ul>
Working Conditions:
<ul>
<li>Prolonged periods of sitting at a desk and working at a computer using a keyboard, mouse, and phone/headset performing repetitive tasks.</li>
<li>Ability to lift up to 25 pounds.</li>
<li>Must wear required Personal Protective Equipment (PPE) where required to align with 5S standards.</li>
<li>Live fire on active firearms ranges, must always be able to demonstrate safe handling of firearms.</li>
</ul>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

<h3>Job Description</h3>
Job Description
Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you’ll serve as the voice of our company—helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one.
At ACT, you’re not just starting a job—you’re joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us.
 
Why You’ll Love Working at ACT
<ul>
<li>Clear paths for advancement</li>
<li>Flexible scheduling options</li>
<li>Generous bonus opportunities</li>
<li>Supportive supervisors and a positive, team-focused environment</li>
<li>Employee Ownership Program — a company-paid, long-term benefit</li>
<li>Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days</li>
<li>Paid time off and paid holidays after 90 days</li>
<li>Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card</li>
</ul>
Benefits
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Paid time off</li>
<li>Employee ownership program</li>
<li>On-site work environment</li>
</ul>
 
Position Overview
As a Customer Experience Representative, you’ll deliver best-in-class service to consumers calling in for assistance. You’ll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.
 
Key Responsibilities
<ul>
<li>Provide prompt, professional support to customers</li>
<li>Listen actively, maintain confidentiality, and respond with courtesy</li>
<li>Communicate clearly and effectively, even in challenging situations</li>
<li>Document customer interactions while managing live conversations</li>
<li>Maintain accuracy and high-quality standards in all work</li>
<li>Meet productivity goals and manage time efficiently</li>
<li>Demonstrate reliability with consistent attendance</li>
<li>Follow management direction and take accountability for tasks</li>
<li>Perform additional duties as assigned</li>
</ul>
 
Minimum Qualifications
<ul>
<li>Ability to pass a criminal background check</li>
<li>Basic computer and data entry skills</li>
<li>Previous call center or customer service experience preferred</li>
<li>High school diploma or GED required</li>
</ul>
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
Company DescriptionAdvanced Call Center Technologies is seeking Customer Service Representatives to join our team. We offer: · Opportunities to advance within · Tremendous bonus opportunities · Fantastic Supervisors and a Positive environment · Employee Owned- You will become an employee owner, once qualifications to participate are met! · Affordable benefits for you, your spouse, and/or children after 90 days · Paid time off and paid holidays after 90 days Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) 
<h3>Company Description</h3>
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. \r\n\r\nWe offer:\r\n\r\n· Opportunities to advance within\r\n\r\n· Tremendous bonus opportunities\r\n\r\n· Fantastic Supervisors and a Positive environment\r\n\r\n· Employee Owned- You will become an employee owner, once qualifications to participate are met!\r\n\r\n· Affordable benefits for you, your spouse, and/or children after 90 days\r\n\r\n· Paid time off and paid holidays after 90 days\r\n\r\nJoin a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)

<h3>Job Description</h3>
Job Description
Job Posting: Call Taker-Customer Relationship Specialist
Company: One Stop Home Repair Location: Orono, Maine Position Type: Full-Time
About the Role
We are seeking a friendly and professional Call Taker (CRS) to be the first point of contact for our customers. You will answer calls, secure jobs, set clear expectations, and provide clean, accurate information for dispatch. Your goal is to build trust with customers while supporting efficient operations.
Responsibilities
<ul>
<li>Answer incoming calls with professionalism and a customer-first attitude.</li>
<li>Gather and record accurate job details (time, scope, address, customer needs).</li>
<li>Set clear and realistic expectations with customers regarding services and scheduling.</li>
<li>Identify and suggest upsell opportunities to increase revenue.</li>
<li>Provide dispatchers with complete and accurate job notes for smooth handoffs.</li>
</ul>
Desired Skills &amp; Qualities
<ul>
<li>Excellent communication and active listening skills.</li>
<li>Strong customer service mindset—friendly, empathetic, and professional.</li>
<li>Ability to multitask and stay organized in a fast-paced environment.</li>
<li>Confidence in building value and trust with customers.</li>
<li>Previous customer service and call-taking experience is a must.</li>
</ul>
Growth &amp; Development
We offer a clear performance scale for growth, with metrics tied to call conversion, upselling, and quality of information provided to dispatch. You’ll have the opportunity to move from Entry Level (0.25) to Expert (0.45) by consistently closing calls, building customer trust, and supporting dispatch efficiency.
Benefits
<ul>
<li>Competitive pay based on experience and performance.</li>
<li>PTO, ESOP Shares, 401K with 3% match</li>
</ul>
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