Job Description
Job DescriptionDescription:
Launch Your Career at Holbrook Heating: Inside: Customer Service Representative
Do you thrive in a fast-paced environment and enjoy building positive customer relationships?
Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $20 and follows regular business hours, from 8:00 AM to 4:30 PM. The candidate must work on-site at our central office.
- Customer Service Representative:
- Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
- Troubleshoot customer issues and provide efficient resolutions.
- Build rapport with customers, fostering long-term relationships.
- Assist with administrative tasks to maintain efficient operations.
Requirements:
You're a great fit if you:
Must be willing to work in office during scheduled hours.
- Possess excellent communication and interpersonal skills.
- Thrive in a collaborative and fast-paced work environment.
- Enjoy problem-solving and exceeding customer expectations.
- Are a detail-oriented individual with strong organizational skills.
- Have a willingness to learn and grow within the HVAC industry.
Bonus points if you have:
- Experience in sales, customer service, or a related field.
- Working knowledge of HVAC equipment and services (a plus, but not required).