<h3>Job Description</h3>
Job Description
Auffenberg Dealer Group of Illinois is currently seeking a Warranty Administrator. Auffenberg is looking for a talented and self-motivated Warranty Administrator to help expand our service team. Auffenberg is a family owned and operated dealer group that can offer excellent pay and benefits.
Description:
The Warranty Administrator position is responsible for the submission, correction, and collection of warranty claims within the guidelines of the dealership and/or manufacturer. Warranty Administrators act as a liaison between external customers and all those involved internally at the dealership in the warranty claim process. This includes but is not limited to: service technicians, general office staff, new/used vehicle sales staff and service/parts department personnel. The Warranty Administrator reports directly to the Service Manager.
Primary Responsibilities:
<ul>
<li>Assist the Service Team to accurately code warranty jobs in the Data Management System.</li>
<li>Review warranty claims for accuracy, completeness and adherence to documentation standards required by the dealership and/or OEM.</li>
<li>Process and submit warranty claims daily according to dealership and/or OEM specifications for payment.</li>
<li>Handle rejected claims according to dealership and/or OEM specifications and follow up on outstanding claims.</li>
<li>Reconcile factory payments to dealership receivables.</li>
<li>Submit daily requests for corrections to accounting office for outstanding and paid warranty claims.</li>
<li>Obtain the Service Manager’s approval for claims that must be adjusted to policy expense.</li>
<li>Proactive communication with service team/parts team/OEM as appropriate to explain warranty covered, not covered, and ongoing communication and issue resolution. Ensure high level of customer experience and focus.</li>
<li>Maintain positive working relationships with the service and parts departments.</li>
<li>Establish and maintain relationships with OEM’s designated warranty representatives.</li>
<li>Keep abreast on all required OEM announcements, bulletins, communications, recalls, etc.</li>
<li>Stay current on all required OEM training.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Previous Warranty Administrator experience required</li>
<li>ADP experience a plus</li>
<li>Outstanding communication skills</li>
<li>Professional appearance and work ethic</li>
<li>Great attitude with a high-energy personality</li>
<li>Superior customer service skills</li>
<li>Basic understanding of vehicle systems</li>
<li>Basic understanding of computer keyboard operations</li>
<li>Valid driver’s license</li>
</ul>
Will Train the right individual - Must have clerical experience.
Benefits:
<ul>
<li>Competitive pay plan</li>
<li>401(k) package</li>
<li>Medical, dental and vision insurance</li>
<li>Paid Holidays</li>
<li>Employee referral program</li>
<li>Employee discounts on vehicle purchase, parts and service</li>
<li>Opportunities for growth and advancement</li>
</ul>
Candidates are expected to be professional in manner and appearance, and possess high attention to detail. Applicants must be dependable, persistent, good problem solvers and have excellent customer service skills. If you want to join a fast-growing excellent automotive team, apply now!
Job Type: Full-time

Warranty Administrator

<h3>Job Description</h3>
Job Description
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, &amp; HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking a detail-oriented and organized Warranty Administrator to join our team at our office in Beaverton, OR. This entry-level position is a great opportunity for someone looking to grow within the company. As a Warranty Administrator, you will be responsible for processing warranty claims, coordinating with technicians and service managers, and following up with manufacturers to ensure timely and accurate completion of warranty-related tasks. 
Essential Job Duties
<ul>
<li>Accurately input warranty-related data into the system, ensuring all information is up-to-date and properly recorded.</li>
<li>Receive and process warranty job forms and emails from technicians, ensuring all necessary documentation is completed.</li>
<li>Submit warranty claims to manufacturers and follow up as needed to ensure prompt resolution.</li>
<li>Work closely with service managers and technicians to verify details and ensure claims are processed correctly.</li>
<li>Track the progress of warranty claims and update internal stakeholders on their status.</li>
<li>Maintain organized records of warranty claims, documentation, and manufacturer communications.</li>
<li>Assist with any additional administrative tasks related to warranties as needed.</li>
</ul>
Qualifications
<ul>
<li>Strong attention to detail and excellent data entry skills.</li>
<li>Effective communication skills, both written and verbal.</li>
<li>Ability to work in a team environment, coordinating with service managers, technicians, and manufacturers.</li>
<li>Strong organizational skills with the ability to prioritize tasks and manage time effectively.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software.</li>
<li>Previous experience in a similar role is a plus but not required. This is a great entry-level opportunity.</li>
</ul>
Benefits
<ul>
<li>Advancement and growth into leadership roles</li>
<li>Team-player environment</li>
<li>Medical/Dental/Vision/Life insurance plans</li>
<li>Matched 401k</li>
<li>PTO, Vacation, Sick Leave</li>
<li>FSA/HSA Programs</li>
<li>$17-18/hr DOE</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#LI-Onsite
#INDSP

<h3>Job Description</h3>
Job Description
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need&nbsp;
Symbotic is seeking a Warranty Administrator that will be responsible for managing customer inquiries, processing orders, handling complaints, and providing administrative support to the customer service department. This person This role requires excellent communication skills, attention to detail, and a commitment to customer satisfaction. This person will be&nbsp;&nbsp;
What we do&nbsp;
The Warranty Administrator is part of our Quality team and is part of the Manufacturing organization, which is responsible for driving continuous improvement practices of our systems' performance. Our quality team ensures that the products and processes meet the highest standards of quality, safety, and reliability. Their primary focus is to maintain consistency in the production of robots and automated systems that meet customer requirements and comply with industry standards. The quality team collaborates closely with various departments to ensure that quality is integrated throughout the entire product development and manufacturing lifecycle&nbsp;
What you’ll do&nbsp;
<ul>
<li>
Interact with customers, providing information and addressing inquiries about products and services. Resolve customer complaints effectively.&nbsp;
</li>
</ul>
<ul>
<li>
Process customer orders, returns, and exchanges accurately and efficiently, focusing on warranty and spare parts orders.&nbsp;
</li>
</ul>
<ul>
<li>
Handle warranty claims from initiation to resolution, including verifying claim eligibility, coordinating repairs or replacements, and maintaining warranty records.&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with the supply chain team to ensure the timely availability and delivery of spare parts. Assist in managing inventory levels to prevent shortages and delays.&nbsp;
</li>
</ul>
<ul>
<li>
Oversee the distribution of spare parts to customers, ensuring accuracy and timeliness. Coordinate with logistics providers to track shipments and resolve any delivery issues.&nbsp;
</li>
</ul>
<ul>
<li>
Provide administrative support to the customer service team, including preparing reports and maintaining documentation related to warranties, supply chain activities, and spare parts.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain and update customer records in the database, including information on warranties and spare parts transactions.&nbsp;
</li>
</ul>
<ul>
<li>
Coordinate with other departments to ensure seamless service delivery and resolve any customer issues.&nbsp;
</li>
</ul>
<ul>
<li>
Monitor and track customer service metrics related to warranties, supply chain, and spare parts, identifying areas for improvement.&nbsp;
</li>
</ul>
<ul>
<li>
Assist in developing and implementing customer service policies and procedures, particularly those related to warranty and spare parts management.&nbsp;
</li>
</ul>
<ul>
<li>
Participate in training sessions to stay updated on products, services, and customer service best practices, with a focus on warranty processes and supply chain operations.&nbsp;
</li>
</ul>
What you’ll need&nbsp;
<ul>
<li>
Bachelor's degree preferred in business administration, supply chain management, or related degree preferred, or equivalent work experience.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Minimum 5 years of Customer Service experience customer service or administrative role, with experience in warranty management, supply chain, or spare parts distribution being a plus.&nbsp;
</li>
</ul>
<ul>
<li>
Excellent verbal and written communication skills.&nbsp;
</li>
</ul>
<ul>
<li>
Strong problem-solving skills and attention to detail.&nbsp;
</li>
</ul>
<ul>
<li>
Proficient in Microsoft Office Suite and customer service software (e.g., CRM systems).&nbsp;
</li>
</ul>
<ul>
<li>
Familiarity with supply chain and inventory management software is a plus.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to handle multiple tasks and prioritize effectively.&nbsp;
</li>
</ul>
<ul>
<li>
A positive attitude and a strong commitment to providing outstanding customer service.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to work independently and as part of a team.&nbsp;
</li>
</ul>
Our Environment&nbsp;&nbsp;
<ul>
<li>
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.&nbsp;
</li>
</ul>
<ul>
<li>
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.&nbsp;
</li>
</ul>
#LI-TS1
#LI-Onsite&nbsp;
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food &amp; beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit&nbsp;<a href="http://www.symbotic.com" target="_blank">www.symbotic.com</a>.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.&nbsp;
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.&nbsp;

<h3>Job Description</h3>
Job Description
<ul>
<li>
 The Warranty Administrator is responsible for managing corporate warranty policies, processing repair orders for warranty payments, supervising assistants, managing accounting records, and supporting the Department Manager in budget and expense allocation. This role involves creating reports and databases, managing department business automation equipment, software, and data, and serving as the System Administrator for x-time (web scheduler) and DealerCONNECT for PQRC. The Dealer Warranty Administrator will work closely with Corporate Warranty Administration, the Warranty Parts Return Group, and the Shop Operations Manager to ensure efficient and effective warranty operations. Key Responsibilities: Manage Corporate Warranty Policy: Ensure compliance with corporate warranty policies and procedures. Review and update warranty policies as needed. Process Repair Orders for Warranty Payment: Accurately process repair orders for warranty claims. Ensure timely payment of warranty claims. Manage Accounting Records: Maintain accurate accounting records for warranty transactions. Assist in financial reporting and analysis. Assist Department Manager in Budget and Expense Allocation: Support the Department Manager in budget planning and expense management. Monitor and report on budget performance. Create Reports and Databases: Develop and maintain reports and databases to support warranty, business, and vehicle repair operations. Provide data analysis and insights to the Department Manager. Manage Department Business Automation Equipment, Software, and Data: Oversee the management of business automation tools and software. Ensure data integrity and security. System Administrator for x-time (Web Scheduler): Manage the x-time system for scheduling and tracking warranty repairs. Provide training and support to users. DealerCONNECT System Administrator for PQRC: Ensure system functionality and user access. Work with Corporate Warranty Administration: Review Warranty Bulletin drafts prior to release. Collaborate with the DealerCONNECT group on proposed application revisions. Provide user feedback on proposals and test applications prior to release. Serve as a liaison to the Detroit Warranty Administrators Guild. Create Reports and Databases for Warranty Parts Return Group: Develop reports and databases to expedite the processing of warranty parts return paperwork. Ensure accurate tracking and documentation. Work with Shop Operations Manager: Assist in the coordination of department Town Halls and events. Create tracking reports for shop productivity and efficiency.
</li>
<li>
Requirements: Qualifications: Bachelor's degree in Business Administration, Automotive Technology, or related field. Minimum of 3 years of experience in warranty administration or related role. Strong knowledge of warranty policies and procedures. Proficiency in business automation software and systems (e.g., x-time, DealerCONNECT). Excellent organizational and supervisory skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Working Conditions: Shop floor. Must be able to stand and walk long distances
</li>
</ul>

<h3>Job Description</h3>
Job Description
SUMMARY
Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Processes warranty claims on a timely basis for each franchise or distributor.
Processes all warranty paperwork to ensure proper documentation.
Verifies criteria required by factory or distributor.
Reconciles all warranty receivables with payments through the appropriate accounting schedule.
Approves credits when recieved from factory.
Resubmits all rejected claims promptly or receives authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
Files and maintains all service records as required by the warrantor.
Keeps informed of all factory recalls and bulletins.
Assists with the cashier and telephone operator duties as needed.
Assists with any clerical needs as directed by the fixed operations manager or the controller.
Maintains a professional appearance and a neat work area.
Performs other duties as assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma
Technical knowledge of trucks
Computer skills
LANGUAGE SKILLS
English
MATHEMATICAL SKILLS
Basis math
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to box and ship warranty parts
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.
Benefits:
<ul>
<li>Medical and Dental plan</li>
<li>Paid Holidays</li>
<li>Paid vacation and sick/personal time</li>
<li>401k with an employer match</li>
<li>EMPLOYER Paid Life insurance benefit</li>
<li>Gym Reimbursement program</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
The Warranty Administrator contributes to the success of the entire dealership by being responsible for all processes involving warranty claims. The ideal Warranty administrator is organized, detail-oriented and capable of working individually in a fast-paced environment to process warranty claims to the manufacturers. 
 
Warranty Administrator Responsibilities: 
<ul>
<li> Processes warranty claims on a timely basis and with accuracy</li>
<li> Processes all warranty paperwork to ensure proper documentation</li>
<li> Verifies criteria required by manufacturer</li>
<li> Reconciles all warranty receivables with payments through the appropriate accounting schedule.</li>
<li> Posts credits.</li>
<li> Resubmits all rejected claims promptly or receives authorization to write them off.</li>
<li> Review all warranty receivable schedules to ensure payment within 30 days</li>
<li> Follows up on payment of outstanding claims.</li>
<li> Files and maintains all service records as required by the warrantor.</li>
<li> Keeps informed of all factory recalls and bulletins.</li>
<li> Assists with any clerical needs as directed by the fixed operations manager or the controller.</li>
<li> Maintains a professional appearance and a neat work area.</li>
<li> Performs other duties as assigned.</li>
</ul>
 
Requirements:
Warranty Administrator Qualifications: 
<ul>
<li>3+ years of automotive warrant admin experience at a dealership.</li>
<li>Proficient computer skills (Including Microsoft Word, Excel, Outlook.)</li>
<li>Prior experience with CDK database systems is preferred.</li>
<li>Process driven, motivated and have outstanding attention to detail.</li>
<li>Ability to follow strict process and policy procedures and to work independently, as well as in a team.</li>
<li>Communication Proficiency, listening, speaking, and writing effectively</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Edwards Auto Group in Council Bluffs, IA is looking for a Warranty Administrator to join the team. The Warranty Administrator will be responsible for reviewing and completing Warranty claims and submitting them appropriately.
 
Responsibilities:
<ul>
<li>Process all warranty claims in a timely manner, before specified date if required</li>
<li>Process all warranty paperwork to ensure proper documentation</li>
<li>Verifies criteria required by factory or distributor</li>
<li>Resubmits all rejected claims promptly or receives authorizations for write offs</li>
<li>Follow up on payment of outstanding claims</li>
<li>Tracks warranty parts by tagging repair order number, date or replacement</li>
<li>Files and maintains all service records as required by warrantor</li>
<li>Keeps informed of all factory recalls and bulletins</li>
<li>Assist with other clerical needs and responsibilities as assigned by management</li>
</ul>
Requirements:
<ul>
<li>Excellent verbal communication skills</li>
<li>Positive attitude and customer focused demeanor</li>
<li>Proficient typing skills</li>
<li>Previous warranty work is highly preferred</li>
</ul>
Benefits:
<ul>
<li>Competitive Pay</li>
<li>Medical, Dental and Life Insurance</li>
<li>Paid Vacations</li>
<li>Paid Parental Leave</li>
<li>401k with a Match</li>
</ul>

<h3>Job Description</h3>
Job Description
Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Warranty Administrator to work from home and focus solely on warranty administration!&nbsp;
We work with nearly every manufacturer in the country, and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator, please apply today.&nbsp;
SUMMARY OF POSITION:&nbsp;
The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement.&nbsp;
REQUIRED EXPERIENCE:&nbsp;
● Previously held position as a Warranty Administrator in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS:&nbsp;
● The ability to motivate others to achieve their highest potential particularly those within the dealership&nbsp;
● Good working knowledge of DMS software&nbsp;
● Knowledge of automotive dealership service departments&nbsp;
● Knowledge of warranty accounting processes&nbsp;
● Proficient at reading technician stories and applying appropriate labor codes 
● Certified or trained in at least 1 manufacturer&nbsp;
CORE RESPONSIBILITIES / DUTIES:&nbsp;
● Review claims for manufacturer's compliance with policy and procedures 
● Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue&nbsp;
● Book claims&nbsp;
● Code claims&nbsp;
● Submit claims for payment&nbsp;
● Accounting and clearing differences in payment&nbsp;
● Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients&nbsp;
● Maintain appropriate certifications and knowledge of updated P&amp;P&nbsp;
● Help dealerships stay compliant with manufacturer’s policy&nbsp;
JOB LOCATION:&nbsp;
● Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION:&nbsp;
● Free Health Insurance for employee&nbsp;
● Free dental and vision care for employee&nbsp;
● 6% 401K match available&nbsp;
● Guaranteed Salary for first 90 days during probationary period&nbsp;
● Commission only after 90 days&nbsp;
● $100 per month Internet Stipend after 90 days&nbsp;
● $45k-$65k+ per year
IN SUMMARY:&nbsp;
● Long standing, stable company with huge growth potential&nbsp;
● Company focus on promoting from within&nbsp;
● Being treated like the auto professional you are&nbsp;
● Ability to make a good income based on your ability&nbsp;
● Do what you like in an environment of respect&nbsp;
● Great benefits&nbsp;
● Working from home and avoid the drive
WHO WE ARE:&nbsp;
Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.
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