<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Collector
 
Job Summary:
The Debt Collector Position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.
This position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision.
 
Job Description of daily tasks and responsibilities include:
· Handle both inbound and outbound calls in an high paced environment
· Recover past due payments on accounts while applying customer service skills
· Update consumer file information and notate accounts
· Negotiate payment/settlement arrangements
· Confirm consumer information
· Ability to process payments and update consumer banking information
· Investigate and resolve consumer/file discrepancies
· Create a working relationship with consumers and attorneys to help resolve accounts
· Comply with all legal requirements
Qualified Applicants must meet the following criteria:
· Computer skills and the ability to work multiple systems
<ul>
<li>Strong customer Service Skills.</li>
</ul>
· Detail orientated with an ability to multi task
<ul>
<li>Positive attitude , energetic, and motivated</li>
<li>Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful.</li>
</ul>
We offer:
<ul>
<li>Competitive base pay</li>
<li>Monthly Bonus Income potential</li>
<li>Paid Time Off (PTO)</li>
<li>Benefits - medical, dental, vision, 401k</li>
</ul>
Growth and Advancement Opportunities
Requirements:

Debt Collector

<h3>Job Description</h3>
Job DescriptionDescription:
The most prestigious lending institutions entrust Zwicker &amp; Associates, P.C. to protect their legal interests throughout the country. Zwicker &amp; Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.
 
The office is located at 2300 Litton Lane Hebron, KY and the role is fully onsite for the first 90 days of employment with potential flexibility after.
 
The schedule is Monday - Friday, no weekends. Business hours run from 9 AM - 7 PM.
 
Zwicker &amp; Assoc. is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks including weekly pay and monthly bonuses. The start date for the role is 6/2/2025. The pay rate is $17.00-$20.00 per hour, depending on relevant experience, with uncapped bonus potential.
 
Benefits
<ul>
<li>Paid time off</li>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
</ul>
 
Responsibilities of Debt Collectors
<ul>
<li>Establish contact with borrowers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them</li>
<li>Record accurate and detailed notes; update account status and card member’s information into computer system</li>
<li>Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives</li>
<li>Comply with policies and procedures of Zwicker &amp; Associates, P.C.</li>
<li>Comply with FDCPA and state consumer protection laws.</li>
</ul>
 
Requirements:
<ul>
<li>Above average administrative and phone skills</li>
<li>Debt collectors must have strong negotiation skills</li>
<li>Excellent communication skills</li>
<li>Well organized, results driven</li>
<li>Effective decision-making skills</li>
<li>Strong listening, interpersonal, oral, and written communication skills</li>
<li>Basic computer skills</li>
<li>Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.</li>
</ul>
 
Physical Qualifications
<ul>
<li>Be able to lift 5 pounds or greater</li>
<li>Be able to sit 90% of the work day at times</li>
<li>Be able to bend at the waist and be mobile when needed</li>
<li>Be able to read and comprehend position-specific documents and correspondence</li>
<li>Be able to operate a computer, phone, and/or equivalent devices</li>
<li>Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing</li>
<li>Be able to complete a minimum of a 40 hour flexible workweek schedule</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
 
Zwicker &amp; Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.
 
This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match.
This an hourly rate position plus the potential for a monthly bonus - bonus' are not capped.
EOE, drug free workplace.
Please review our Applicant Privacy Notice at <a href="http://www.zwickerpc.com/job-applicant-privacy-notice/" target="_blank">http://www.zwickerpc.com/job-applicant-privacy-notice/</a>
 
Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

<h3>Job Description</h3>
Job DescriptionDescription:
Join Our Team as an Experienced Debt Collector
Are you an experienced Debt Collector with a passion for accuracy and efficiency? Do you thrive in a fast-paced, dynamic environment where your contributions truly matter? If so, we want you on our team!
We’re looking for a detail-oriented, dedicated professional to manage and streamline our medical billing process. This is a full-time, in-person opportunity with competitive pay, outstanding benefits, and a supportive work culture. Bring your expertise to our team, and let's make a difference in healthcare together!
 
What You’ll Be Doing:
<ul>
<li>Managing Accounts: Take ownership of a portfolio of medical accounts and work diligently to recover outstanding debts.</li>
<li>Communicating with Debtors: Reach out to debtors through calls, letters, and other communication channels. Your goal is to achieve debt resolution in a professional, courteous manner.</li>
<li>Skip Tracing: Utilize top-notch skip tracing tools to locate debtors who may be harder to find.</li>
<li>Problem-Solving &amp; Dispute Resolution: Investigate discrepancies and respond to debtor inquiries or complaints, offering solutions that work for everyone.</li>
<li>Legal Compliance: Ensure all collections activities follow the Fair Debt Collection Practices Act (FDCPA) and other legal guidelines.</li>
<li>Exceeding Goals: Meet or surpass performance targets while maintaining a high level of customer satisfaction. You’ll have the tools and support to thrive!</li>
</ul>
 
Requirements:
What We’re Looking For:
<ul>
<li>Experience: Previous experience in debt collection (medical collections experience is a huge plus). A proven track record of success in recovering debts while maintaining professionalism.</li>
<li>Excellent Communication: You can articulate complex information in a clear, calm, and persuasive manner.</li>
<li>Tech-Savvy: Basic knowledge of Microsoft Word and Excel. Familiarity with collections software and skip tracing tools is a plus.</li>
<li>Problem Solver: You know how to investigate and resolve issues quickly and efficiently.</li>
<li>Goal-Oriented: You thrive in a performance-driven environment and are motivated by achieving targets.</li>
<li>Organized &amp; Detail-Oriented: You manage multiple accounts efficiently, ensuring nothing slips through the cracks.</li>
<li>Empathetic: You understand the importance of maintaining a respectful, empathetic approach in difficult situations.</li>
</ul>
Why Join Us?
<ul>
<li>Competitive Pay: Starting at $40,000/year, with the potential for higher based on your experience and skills.</li>
<li>Health &amp; Wellness Benefits: We’re committed to your well-being—enjoy employer-paid health insurance, with the added bonus of deductible reimbursement to help you cover out-of-pocket costs. Your health is a priority, and we’re here to support you every step of the way!</li>
<li>Generous 401(k) Benefits: Secure your future with our outstanding 401(k) plan! We’ll match up to 4% of your annual gross salary, helping you build your retirement savings faster. It’s our way of investing in your long-term success!</li>
<li>Flexible Full-Time Schedule: Achieve the perfect work-life balance with a full-time, bi-weekly schedule of 80 hours, Monday through Friday. With our flexible hours, you have the freedom to adjust your workday to fit your personal life—because we believe in empowering you to succeed both at work and at home!</li>
</ul>
 
Please note: The specific salary will be predicated on experience and fair market value and discussed during the interview process.
Job Type: Full-time
Expected Hours: 40 per week
Work Location: In-person, Jarrettsville, MD
 
If you're ready to take the next step in your career and make a meaningful impact in medical billing, apply today and join our dynamic team!
 
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Job DescriptionDescription:
The most prestigious lending institutions entrust Zwicker &amp; Associates, P.C. to protect their legal interests throughout the country. Zwicker &amp; Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.
 
Zwicker &amp; Assoc. is currently seeking Debt Collectors to join our Call Center. Several openings are available. The role provides paid onsite training for three weeks including weekly pay and monthly bonuses. The start date for the role is 3/3/2025. The pay rate is $17.50-$20.00 per hour, depending on relevant experience, with uncapped bonus potential.
 
The office is located at 1225 W. Washington Street, Tempe, AZ and the role is fully onsite for the first 90 days of employment with potential flexibility after.
 
The schedule is Monday - Friday, no weekends. Business hours run from 7 AM - 7 PM.
 
Benefits
<ul>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
<li>Paid time off</li>
</ul>
Responsibilities of Debt Collectors
<ul>
<li>Establish contact with borrowers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them</li>
<li>Record accurate and detailed notes; update account status and card member’s information into computer system</li>
<li>Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives</li>
<li>Comply with policies and procedures of Zwicker &amp; Associates, P.C.</li>
<li>Comply with FDCPA and state consumer protection laws</li>
<li>Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Above average administrative and phone skills</li>
<li>Debt collectors must have strong negotiation skills</li>
<li>Excellent communication skills</li>
<li>Well organized, results driven</li>
<li>Effective decision-making skills</li>
<li>Strong listening, interpersonal, oral, and written communication skills</li>
<li>Basic computer skills</li>
<li>Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.</li>
</ul>
 
Physical Qualifications
<ul>
<li>Be able to lift 5 pounds or greater</li>
<li>Be able to sit 90% of the work day at times</li>
<li>Be able to bend at the waist and be mobile when needed</li>
<li>Be able to read and comprehend position-specific documents and correspondence </li>
<li>Be able to operate a computer, phone, and/or equivalent devices </li>
<li>Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing </li>
<li>Be able to complete a minimum of a 40 hour flexible workweek schedule</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
 
Zwicker &amp; Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.
 
This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match.
This an hourly rate position plus the potential for a monthly bonus - bonus' are not capped. 
EOE, drug free workplace.
Please review our Applicant Privacy Notice at <a href="http://www.zwickerpc.com/job-applicant-privacy-notice/" target="_blank">http://www.zwickerpc.com/job-applicant-privacy-notice/</a>
 
Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

<h3>Job Description</h3>
Job Description
Position Title: Collector I Location: Phoenix, AZ 85040 Anticipated Start Date: ASAP Job Type: Contract (approximately 5 weeks of hybrid training followed by regular hybrid work schedule) Pay Range: $19.00/hr (entry-level) to $24.00/hr (5+ years of experience)
About the Role: BCforward is seeking a motivated Collector I to join a Collections team in Phoenix, AZ. This role involves contacting customers regarding delinquent auto loan accounts and working to collect outstanding payments in a professional and compliant manner.
Key Responsibilities:
<ul>
<li>
Locate and contact customers regarding delinquent accounts
</li>
<li>
Solicit payment arrangements and resolve outstanding balances
</li>
<li>
Receive and process customer payments
</li>
<li>
Prepare statements for the credit department when necessary
</li>
<li>
Maintain accurate and detailed records of all collection activities
</li>
</ul>
Required Skills:
<ul>
<li>
Strong analytical and organizational skills with attention to detail
</li>
<li>
Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint)
</li>
<li>
Excellent verbal and written communication skills
</li>
<li>
Ability to work independently and manage multiple tasks simultaneously
</li>
<li>
Basic math skills (addition, subtraction, multiplication, division with fractions and decimals)
</li>
<li>
Knowledge of the Fair Debt Collection Practices Act and other applicable local, state, and federal regulations
</li>
</ul>
Training Schedule:
<ul>
<li>
Approximately 5 weeks
</li>
<li>
Monday – Friday, 8:00 AM – 5:00 PM EST
</li>
<li>
In-office attendance required on Tuesday, Wednesday, and Thursday during training
</li>
<li>
Must pass all training exams with a minimum score of 80%
</li>
</ul>
Post-Training Work Schedule:
<ul>
<li>
Hybrid work model (minimum 2–3 days in-office per week)
</li>
<li>
Monday – Thursday: 2:00 PM – 11:00 PM EST
</li>
<li>
Friday: 12:00 PM – 9:00 PM EST
</li>
<li>
Rotating Saturdays (approximately every third Saturday): 10:00 AM – 2:00 PM EST
</li>
</ul>
Additional Information:
<ul>
<li>
Compensation is based on experience and qualifications
</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Collector Job Summary:The Debt Collector Position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.This position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision. Job Description of daily tasks and responsibilities include:· Handle both inbound and outbound calls in an high paced environment· Recover past due payments on accounts while applying customer service skills· Update consumer file information and notate accounts· Negotiate payment/settlement arrangements· Confirm consumer information· Ability to process payments and update consumer banking information· Investigate and resolve consumer/file discrepancies· Create a working relationship with consumers and attorneys to help resolve accounts· Comply with all legal requirementsQualified Applicants must meet the following criteria:· Computer skills and the ability to work multiple systems
<ul>
<li>Strong customer Service Skills.</li>
</ul>
· Detail orientated with an ability to multi task
<ul>
<li>Positive attitude , energetic, and motivated</li>
<li>Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful.</li>
</ul>
We offer:
<ul>
<li>Competitive base pay</li>
<li>Monthly Bonus Income potential</li>
<li>Paid Time Off (PTO)</li>
<li>Benefits - medical, dental, vision, 401k</li>
</ul>
Growth and Advancement Opportunities 
Requirements:

<h3>Job Description</h3>
Job Description
Conshochocken, PA
$19 ‒ $19.25 Hourly
 
Location: Conshohocken, PA - 100% On Site
D &amp; A Services is assisting our client, a collections law firm, to hire Collectors 
 
Summary:
We are currently seeking a meticulous and results-oriented Debt Collector to join a legal collections team. As a Debt Collector, you will be responsible for managing and recovering outstanding debts owed to our organization. Your primary goal will be to maintain positive relationships with customers while achieving targeted recovery rates. 
 
Responsibilities:
<ol>
<li> Contact debtors: Initiate communication with debtors via phone calls and collect according to established collection procedures.</li>
<li> Negotiate payment plans: Engage in professional and empathetic conversations with debtors to understand their financial situations, evaluate repayment options, and negotiate feasible payment plans.</li>
<li> Resolve disputes: Address any queries, concerns, or disputes raised by debtors related to outstanding debts, ensuring effective resolution and maintaining customer satisfaction.</li>
<li> Monitor delinquent accounts: Regularly monitor and update the status of delinquent accounts in the system, ensuring accurate documentation of all interactions and progress made.</li>
<li> Investigate debtor profiles: Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies.</li>
<li> Manage Non Compliant debtors: Collaborate with management to review status of non-compliant debtors, ensuring adherence to relevant laws and regulations.</li>
<li> Update payment records: Record and update payment information on customer accounts to maintain accurate and up-to-date financial records.</li>
<li> Achieve collection targets: Strive to meet or exceed monthly, quarterly, and annual collection targets set by the organization.</li>
<li> Collaborate with internal teams: Collaborate effectively with internal team primarily, management, to resolve collection-related issues and improve overall debtor management processes.</li>
</ol>
 
Requirements:
<ol>
<li> Proven experience: Minimum of 3 years of experience as a Debt Collector in a third party or legal environment.</li>
<li> Strong communication skills: Excellent verbal and written communication skills, with the ability to effectively negotiate, persuade, and handle difficult conversations.</li>
<li> Strong problem-solving skills: Ability to analyze debtor profiles, situations, and payment histories to devise creative solutions and negotiate optimal repayment plans.</li>
<li> Attention to detail: Meticulous attention to detail in recording debtor interactions, payment plans, and updating account details accurately.</li>
<li> Organizational skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.</li>
<li> Knowledge of debt collection laws: Familiarity with the Fair Debt Collection Practices Act (FDCPA) and knowledge of other relevant local and federal regulations related to debt collection.</li>
<li> Resilience: Ability to handle rejection and stress while maintaining a professional and empathetic demeanor.</li>
<li> Team player: Willingness to collaborate and support team members, sharing best practices and contributing to a positive work environment.</li>
<li> High ethical standards: Strong commitment to ethical conduct and respecting debtor confidentiality.</li>
<li> Proficiency in relevant software: Familiarity with debt collection software, customer relationship management (CRM) tools, and proficiency in MS Office Suite.</li>
</ol>
 
Qualifications:
<ol>
<li> Positive attitude with a high level of engagement and respect</li>
<li> Proven experience working as a Debt Collector in a third party, professional debt collection agency or law firm.</li>
<li> Knowledge of debt collection laws and regulations, especially the Fair Debt Collection Practices Act. </li>
<li> Excellent negotiation, persuasion, and communication skills, with the ability to handle challenging conversations and resolve conflicts. </li>
<li> Strong attention to detail, organizational skills, and ability to prioritize workload effectively. </li>
<li> Proficiency in using collection software and customer relationship management (CRM) systems. Knowledge of skip tracing techniques and tools is a plus.</li>
<li> Ability to perform well under pressure and meet collection targets while maintaining a positive attitude and professional demeanor.</li>
<li> Strong ethics and integrity, with a commitment to treating debtors with respect and following ethical guidelines. </li>
<li> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using technology tools for conducting research and managing debtor information.</li>
</ol>
 
Join a leading law firm and play a crucial role in recovering outstanding debts while maintaining positive customer relationships. This is an opportunity to make a significant impact on our organization's financial success. If you are a motivated individual, skilled in debt collection practices, and interested in working in a dynamic and fast-paced environment, we would love to hear from you.
 
This position offers a competitive salary, uncapped bonus, health, dental, vision, and a 401k. 
 
D &amp; A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul>
 At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers. Royal Furniture is seeking an experienced consumer debt collector to join our team at our corporate office in East Memphis! Responsibilities include contacting debtors by phone, skip tracing, setting up payment plans, and processing accounts for legal action when necessary. Pay will start out at $15/hr for the first two months while training, and then $10/hr + commission thereafter. Requirements: 
<ul>
<li>Previous collections experience</li>
<li>Knowledge of FDCPA.</li>
<li>Experience with judicial attachments/repossession</li>
<li>Experience initiating garnishment proceedings</li>
<li>Ability to meet or exceed predetermined goals.</li>
<li>Professional communication skills, both orally and in writing</li>
<li>Detail oriented with excellent organization and follow up skills.</li>
<li>Regular attendance is required</li>
</ul>
Must pass a drug and background screen. What we offer: 
<ul>
<li>A competitive salary base plus commission</li>
<li>A comprehensive benefit package, including medical, dental, vision, life insurance, paid vacation, holiday pay, and 401(k).</li>
</ul>
Royal Furniture Company is an Equal Opportunity Employer.

<h3>Job Description</h3>
Job DescriptionDescription:
The most prestigious lending institutions entrust Zwicker &amp; Associates, P.C. to protect their legal interests throughout the country. Zwicker &amp; Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.
 
The office is located at 2300 Litton Lane Hebron, KY and the role is fully onsite for the first 90 days of employment with potential flexibility after.
 
The schedule is Monday - Friday, no weekends. Business hours run from 9 AM - 7 PM.
 
Zwicker &amp; Assoc. is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks including weekly pay and monthly bonuses. The start date for the role is 6/30/2025. The pay rate is $17.00-$20.00 per hour, depending on relevant experience, with uncapped bonus potential.
 
Benefits
<ul>
<li>Paid time off</li>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
</ul>
 
Responsibilities of Debt Collectors
<ul>
<li>Establish contact with borrowers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them</li>
<li>Record accurate and detailed notes; update account status and card member’s information into computer system</li>
<li>Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives</li>
<li>Comply with policies and procedures of Zwicker &amp; Associates, P.C.</li>
<li>Comply with FDCPA and state consumer protection laws.</li>
</ul>
 
Requirements:
<ul>
<li>Above average administrative and phone skills</li>
<li>Debt collectors must have strong negotiation skills</li>
<li>Excellent communication skills</li>
<li>Well organized, results driven</li>
<li>Effective decision-making skills</li>
<li>Strong listening, interpersonal, oral, and written communication skills</li>
<li>Basic computer skills</li>
<li>Basic math skills. </li>
<li>You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.</li>
</ul>
 
Physical Qualifications
<ul>
<li>Be able to lift five pounds or more</li>
<li>Be able to sit 90% of the work day at times</li>
<li>Be able to bend at the waist and be mobile when needed</li>
<li>Be able to read and comprehend position-specific documents and correspondence</li>
<li>Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing</li>
<li>Be able to operate a computer, phone, or equivalent device</li>
<li>Be able to complete a minimum of a 40-hour flexible workweek schedule</li>
</ul>
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker &amp; Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources. 
 
This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match. 
No phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: <a href="http://www.zwickerpc.com/job-applicant-privacy-notice/" target="_blank">http://www.zwickerpc.com/job-applicant-privacy-notice/</a>
 
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

149 debt-collector Jobs