<h3>Job Description</h3>
Job Description
Key Responsibilities
· Serve as the primary liaison for clients throughout the build lifecycle — from production kickoff through delivery and post-build follow-up.
· Translate shop progress and production milestones into client-friendly updates, photos, and status reports.
· Monitor and communicate schedule changes, part delays, and key approvals in real time, ensuring proactive customer communication.
· Work directly with the Director of Operations to align customer expectations with actual shop movement and production capacity.
· Collaborate with internal teams (Fabrication, Paint, Assembly, and Project Management) to anticipate issues and provide quick, informed resolutions.
· Track and document all client interactions, updates, and approvals within the CRM/project management system.
· Support internal and external media opportunities (photo shoots, video updates, delivery celebrations) as part of the Fat Fender customer experience.
---
Qualifications
· 3+ years of experience in project coordination, customer experience, or client relations, ideally within a production, design-build, or automotive environment.
· Strong communication and relationship-building skills with a professional, empathetic demeanor.
· Comfortable working in a fast-paced, detail-driven environment where priorities can shift daily.
· Proven ability to interpret and translate technical information from shop teams into clear, digestible updates for clients.
· Proficiency with project management or CRM software tools (e.g., HubSpot, ClickUp, etc.).
· A genuine passion for automotive craftsmanship and delivering an elite customer experience.
---

Customer Advocate

<h3>Job Description</h3>
Job Description
About Prov:
Founded in 2004, Prov was established with the mission to make reliable testing solutions accessible to everyone. More than 18 years later, we continue to deliver innovative and user-friendly exam services to administrators and candidates across a wide range of industries.
Each year, Prov supports hundreds of thousands of individuals as they pursue professional licensing. As part of this process, our Proctors and Onboarding Agents play a crucial role in guiding candidates through remote exams taken from home, work, or other secure locations.
Position Overview: Customer Service Advocate Location: In-office (Sandy, Utah) Schedule: Monday to Friday, 6:00 AM - 2:30 PM MT Employment Type: Full-time Pay: $17.00 - $19.00/hour Expected Hours: 40 hours/week
 
Key Responsibilities:
<ul>
<li>Deliver exceptional customer service and support to candidates</li>
<li>Troubleshoot minor technical issues and assist candidates as needed</li>
<li>Answer inbound calls &amp; chats, and provide clear helpful information to test takers</li>
<li>Any duties or tasks assigned by the supervisor</li>
</ul>
 
Qualifications:
Minimum Requirements:
<ul>
<li>Proficient with computers and able to resolve minor tech issues</li>
<li>Strong verbal and written communication skills</li>
<li>Reliable, detail-oriented, and adaptable</li>
<li>Eager to learn and grow</li>
</ul>
Preferred Qualifications:
<ul>
<li>Prior experience in customer service</li>
</ul>
Benefits:
<ul>
<li>401(k) with employer match</li>
<li>Paid holidays and PTO</li>
<li>Medical, Dental, and Life Insurance</li>
<li>Supplemental Life Insurance options</li>
<li>Paid training and ongoing support</li>
</ul>
 
Work Environment: This is a fully in-person position based in our Sandy, UT office.
Relocation: Candidates must be able to relocate to Sandy, UT 84070 prior to starting.
 
EEO Statement: Prov Exam is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law.

Customer Service Advocate

<h3>Job Description</h3>
Job Description
Brighton Solutions is seeking a Customer Advocate to join a professional Customer Care Team located near Tinley Park. In this role, the Customer Advocate is will be involved with supporting business customer enquiries via incoming phone calls, emails, and chat messages. This is a fully onsite role.
In this critical role, you will be the first point of contact for most customer interactions, providing information and service across the product portfolio. 
We are seeking an individual that is capable of providing exceptional customer service and care.
Key to performing this role successfully, we would like to see broad experience that should include: 
<ul>
<li>Bachelors degree (BA or BS) highly preferred, although several years of related experience in a professional work environment will be considered.</li>
<li>Minimum two years customer service experience in a formal, high-paced customer service setting.</li>
<li>Exceptional telephone etiquette, conflict management, and de-escalation skills required for such environment.</li>
<li>Strong teamwork</li>
<li>Must possess sound experience with Microsoft products, including MS Excel, and be able to manage multiple systems at a given time.</li>
<li>Ability to adapt quickly to changing policies, procedures, and customer expectations.</li>
<li>Excellent English written and oral communication skills with the ability to communicate at all levels of the business. </li>
<li>Effective communication skills for both oral and written communications (phone, chat and email responses).</li>
</ul>
Brighton offers employees excellent benefits including medical, dental, life insurance, PTO and a 401k.

<h3>Job Description</h3>
Job Description
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Service Advocate to work at a well-known Insurance Company in Columbia, SC. With us, it’s all about finding the job that’s just right. &nbsp;
Snapshot:
<ul>
<li>Pay Rate: $18 per hour</li>
<li>Opportunity: Temp-to-hire for the right candidate</li>
<li>Training: Monday through Friday, 8:00 AM to 4:30 PM, for eight&nbsp;weeks. This includes both classroom (four weeks) and hands-on training (four weeks).</li>
<li>Work Schedule: 8-hour shifts, Monday through Friday, 8:00 AM to 6:00 PM.</li>
<li>Dress Code: Business casual</li>
</ul>
 Why you should apply to be a Customer Service Advocate: • Enjoy a competitive pay rate of $18/hour with a structured training program. • Benefit from a supportive work environment that values customer relations and employee development. • Gain experience in a reputable insurance company that prioritizes quality service and process improvements. • Work in a typical office environment with a focus on teamwork and collaboration. What’s a typical day as a Customer Service Advocate? You’ll be: • Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations. • Initiating or processing adjustments and performing necessary research to resolve inquiries, coordinating with other departments as needed. • Maintaining accurate records on customer complaints and feedback, and providing recommendations for changes to management.
• Must be comfortable working in a call center/customer service environment with a heavy call volume. This job might be an outstanding fit if you: • Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience. • Possess excellent verbal and written communication skills, along with strong human relations and organizational skills. • Are capable of handling high-stress situations with good judgment and discretion regarding confidential information. What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Advocate today!
Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more. Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
<h3>Company Description</h3>
Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

<h3>Job Description</h3>
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 
Shift Requirement: The hours for this position are from 7am - 5pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
<ul>
<li>Pay Range: $17-$20.25 hourly</li>
<li>Starting Pay: $17/hr</li>
<li>At 3 Months: $18/hr</li>
<li>At 6 Months: $18.75/hr</li>
</ul>
In your first year, you can progress from $17/hr to $20.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 
Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: 
<ul>
<li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons</li>
<li>Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.</li>
<li>Health &amp; Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.</li>
<li>Time Off &amp; Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) </li>
<li>Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!</li>
<li>Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!</li>
<li>Professional Development: Extensive internal growth and professional development opportunities</li>
<li>And more!</li>
</ul>
About the Role: 
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
<ul>
<li>Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)</li>
<li>Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive</li>
<li>Complete customer paperwork and include thorough notes in our customer tracking system</li>
<li>Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.</li>
</ul>
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
<ul>
<li>Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).</li>
<li>Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)</li>
<li>Must be able to read, write, speak and understand English</li>
<li>Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat</li>
<li>Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.</li>
<li>Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions</li>
</ul>
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Customer Advocate Delivery

<h3>Job Description</h3>
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Advocate to work at a premier client in Columbia, SC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. \n \nSnapshot: \n$18.00 per hour \nTemp to hire opportunity \nMust be located in Columbia, SC - position is on-site \nPaid training - 8 weeks - 8:00am to 4:30pm \nShift: 8 hours between the hours of 8:00am to 6:00pm \nAnticipated start date: 12/1/25 \n \nWhy you should apply to be a Customer Advocate: \n• Enjoy a supportive and collaborative workplace culture that values your contributions. \n• Gain experience in a dynamic environment with opportunities for professional growth and development. \n• Work with a reputable company known for its commitment to customer satisfaction. \n• Benefit from a typical office environment that promotes work-life balance. \n \nWhat’s a typical day as a Customer Advocate? You’ll be: \n• Heavy Call Volume - Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations through various communication channels. \n• Performing research as needed to resolve inquiries and adapting responses when necessary to handle non-routine situations. \n• Documenting inquiries accurately and maintaining records on complaints and customer comments, while providing feedback to management for process improvements. \n \nThis job might be an outstanding fit if you: \n• Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience. \n• Possess excellent verbal and written communication skills, with strong spelling, punctuation, and grammar abilities. \n• Are proficient in handling high-stress situations with good judgment and discretion regarding confidential information. \n \nWhat happens next \nOnce you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. \n \nHelping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today!
 \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. 
Get a complete career fit with Kelly®.
 You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. \n\t\t\t \n\t\t\t \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
About Kelly
 Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t

<h3>Job Description</h3>
Job Description
Customer Experience Advocate
Location: Pittsburgh, PA; Raleigh, NC; Phoenix, AZ; Orlando, FL
Job Summary: We are seeking a dedicated Customer Experience Advocate for our inbound call team. The ideal candidate should possess a genuine passion for assisting patients and healthcare providers, outstanding communication abilities, and a commitment to delivering exceptional customer service. This role requires a solution-oriented approach to managing incoming calls, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.
Key Responsibilities:
<ul>
<li>Answer inbound calls promptly and professionally while striving for one-call resolution</li>
<li>Serve as the primary point of contact for inquiries and escalations from inbound calls</li>
<li>Support patients, healthcare provider offices, and field teams with information collection, benefit verification, savings program access, specialty pharmacy triage, and shipment setup</li>
<li>Assist customers with inquiries regarding products and services</li>
<li>Resolve customer complaints and provide appropriate solutions</li>
<li>Accurately document customer interactions in the database</li>
<li>Maintain a thorough understanding of product offerings to effectively assist customers</li>
<li>Adhere to company policies and procedures while providing high-quality service</li>
<li>Collaborate with team members to enhance customer experience</li>
<li>Meet or exceed performance metrics, including call response time and customer satisfaction scores</li>
<li>Provide process feedback and suggest service delivery improvements</li>
<li>Ensure customers receive accurate product and service information to make informed decisions</li>
<li>Promptly resolve customer complaints and issues, escalating complex problems to management when necessary</li>
</ul>
Required Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>Minimum of 2 years’ experience in a healthcare setting with a focus on a customer service role</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong problem-solving skills and ability to think on your feet</li>
<li>Ability to work in multiple systems at one time</li>
<li>Proficient in using customer service software, databases, and tools</li>
<li>Ability to work in a fast-paced environment and handle stress effectively</li>
<li>Ability to work shift between 8am – 8pm EST</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience reading a phone script</li>
</ul>
Equal Opportunity Statement: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you require an accommodation during the application process, please contact us for assistance.
Company DescriptionWe connect people to work in ways that enrich their lives! 
<h3>Company Description</h3>
We connect people to work in ways that enrich their lives!

Customer Experience Advocate

<h3>Job Description</h3>
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Advocate to work at a well-known insurance company in Tulsa, OK. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. \n \nSnapshot:&nbsp; \nMonday-Friday from 8:00AM-5:00PM \nPay Rate: $17.80 per hour \nThis is a long-term opportunity. \n \nWhy you should apply to be a Customer Advocate: \n- Enjoy a flexible work schedule with 3 days in the office and 2 days working from home after training. \n- Be part of a supportive team in a reputable health insurance environment. \n- Gain valuable experience in customer service and healthcare, enhancing your career prospects. \n- Work in a role that emphasizes clear communication and decision-making skills. \n \nWhat’s a typical day as a Customer Advocate? You’ll be: \n- Researching and responding to telephone and written inquiries in a prompt, accurate, and objective manner. \n- Engaging in provider outreach and making informed decisions to address customer questions effectively. \n- Performing data entry and utilizing your typing skills to manage inquiries and maintain records. \n-Medical Records Remote Retrieval \n \nThis job might be an outstanding fit if you: \n- Have a High School Diploma or GED and at least 1 year of customer service experience in a healthcare or health insurance environment. \n- Possess experience in provider outreach and have strong interpersonal, analytical, organizational, and independent decision-making skills. \n- Demonstrate clear and concise verbal and written communication abilities, along with data entry experience. \n \nPreferred qualifications include: \n- 1 year of customer service experience and 6 months of data entry experience in an office environment. \n- Familiarity with healthcare providers and knowledge of medical terminology and anatomy. \n- Referral preference will be given to applicants who can take and meet testing criteria. \n \nWhat happens next: \nOnce you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. \n \nHelping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Advocate today!
\n\n
#GRACE
 \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. 
Get a complete career fit with Kelly®.
 You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. \n\t\t\t \n\t\t\t \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
About Kelly
 Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Job description: Major in customer service, Minor in bookkeeping, Dabble with dispatch!! Immediate full-time position open for an individual with the work ethic, positive attitude and people skills our customers deserve to work with. We are looking for a candidate who will interact in an energetic, enthusiastic and compassionate manner. Candidates who understand the fear and frustration of a customer in need and project empathy and an Ill help you vibe. Candidates with good phone skills and are bilingual will be favorably reviewed. Candidates math, accounting, banking and mechanical aptitude will assist performance. Candidates with previous bank teller experience would receive preferred consideration. Successful candidate will work in a team environment with a strong culture of unity. Contrarians need not reply. Only those applicants who meet the criteria listed above will be considered. 
<ul>
<li>HSA/HRA health plan</li>
<li>Dental coverage</li>
<li>Life insurance</li>
<li>401 (k)</li>
<li>PTO [paid time off]</li>
<li>Access to NJM auto and homeowners' insurance</li>
<li>Employee pricing on company products and services</li>
</ul>
 We are a 100+ year old family owned and managed petroleum, plumbing, heating and air-conditioning company serving thousands of customers in the Central NJ. Our guiding principles are to exceed our customer expectations! Call Denise Possessky (908) 707-1776 to chat about the position, application requirements and interview scheduling. Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities 
<ul>
<li>Receive a high volume of inbound calls and emails</li>
<li>Identify the reason for the customers call, collect relevant information, and provide solutions</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
</ul>
 Qualifications 
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Customer Service Representative or in a similar role is preferred</li>
<li>Comfortable using computers and customer management software</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

Customer Care Advocate

<h3>Job Description</h3>
Job DescriptionTo support our growth, we are looking for a customer service advocate to join our team in Easton, PA. This role plays a critical part in ensuring our customers’ interactions with Daniels Health are seamless – from communicating to scheduling, issue resolution and fact-finding; you will do it all! An essential service provider to Healthcare, Daniels Health was founded with the vision of “making healthcare safer” – and for the last 20 years in the United States we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our “why”, our “how” is delivering the highest standard of service we can; you will be joining a team passionate about service excellence.&nbsp;What you will do
<ul>
<li>Communicate with clinical and support contacts via phone and email to address inquiries, resolve issues, and manage scheduling and stock updates.</li>
<li>Handle customer complaints and requests in Salesforce with accurate documentation and timely escalation.</li>
<li>Maintain and update inventory, filing, and database systems using both manual and digital processes.</li>
<li>Collaborate with production and transport teams to ensure efficient deliveries, including creating manifests and distributing process documents.</li>
<li>Monitor stock inventory and generate waste transfer documentation for facility transport.</li>
<li>Support truck routing and rerouting, and coordinate account changes across billing, sales, and logistics departments.</li>
<li>Produce reports for leadership and continuously seek improvements to administrative workflows.</li>
</ul>
What we are looking for
<ul>
<li>Minimum 2 years of customer service experience in manufacturing, transportation, retail, or hospitality setting</li>
<li>Strong relationship-building skills with a friendly, approachable demeanor that enhances customer trust.</li>
<li>A collaborative team player who can inspire and support colleagues across departments.</li>
<li>Technically proficient with Microsoft Office; experience with Salesforce and ERP systems is highly valued.</li>
<li>Excellent written and verbal communication skills, with strong attention to detail and documentation discipline.</li>
<li>Flexibility to work weekends, holidays, or varied hours based on production needs, and a mindset for continuous process improvement.</li>
</ul>
Why work for us
<ul>
<li>Job Stability&nbsp;– As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof</li>
<li>Comprehensive Benefits&nbsp;– Medical, Dental, and Vision Insurance effective on&nbsp;Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance</li>
<li>401K Matching Plan&nbsp;– 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and&nbsp;no waiting period&nbsp;on the match</li>
<li>Permanent Position&nbsp;– Full-time, 40 hours per week with long-term career potential</li>
<li>Mission-Driven Work&nbsp;– Be part of a company that’s making healthcare safer and more sustainable through innovative waste management solutions</li>
<li>Growth &amp; Development&nbsp;– Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization</li>
</ul>
If you're looking for a stable, mission-driven role where your leadership makes a real impact, we’d love to hear from you. At Daniels Health, you’ll be part of a team that values safety, innovation, and people.&nbsp;Apply today&nbsp;and take the next step in your career with a company that’s transforming healthcare waste management for good. Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.&nbsp;Daniels Health &amp; Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health &amp; Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health &amp; Sharpsmart&nbsp; conforms to the spirit as well as to the letter of all applicable laws and regulations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

30,923 customer-advocate Jobs