<h3>Job Description</h3>
Job DescriptionJOB DESCRIPTION
Position: Customer Advocate
Location: 15001 NW 79 CT Miami Lakes, FL 33016
Terms: Minimum of 2 years of relevant customer service work experience required.
Pay: $18/hr.
 &nbsp;
Join Team Alorica
At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!
But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
<ul>
<li>Responds to customer contacts (calls and survey comments) regarding products, product failures, warranties, and retailer-related issues in a non-scripted environment.&nbsp;</li>
<li>Authorized to decide and implement best course of action to resolve the customer's issue.&nbsp;</li>
<li>Manages customer case load on an on-going basis to ensure that follow up and case closure is handled in accordance with department standards.</li>
<li>Makes effective financial decisions related to customer goodwill and Policy Adjustment Request (PAR) on a case-by-case basis to enhance customer loyalty and perception of the company's experience without manager approval of up to $750 per case.</li>
<li>Makes outbound calls to customers to set follow-up expectations.</li>
<li>Works with retailers, field staff or departmental liaisons to work towards a resolution for customer.</li>
</ul>
QUALIFICATIONSQualifications
<ul>
<li>High school diploma or GED&nbsp;</li>
<li>Minimum of 2 years of relevant customer service work experience required.</li>
<li>Strong computer navigational skills</li>
<li>Excellent phone skills.</li>
<li>Ability to demonstrate a high level of service to others.</li>
<li>Ability to work independently to resolve complex customer issues.</li>
<li>Ability to clearly communicate complex information through the written or spoken word.</li>
<li>Excellent negotiation skills and ability to multi-task.</li>
<li>Excellent conflict resolution, decision-making and creative thinking skills.</li>
<li>Ability to follow detailed procedures and ensure accuracy.</li>
<li>Ability to organize and maintain case records.</li>
<li>Ability to work well in a team environment.</li>
<li>Familiarity with Microsoft Office applications (Word, Excel)</li>
</ul>
Work Environment
<ul>
<li>Regular work performed in a climate-controlled, call-center environment.</li>
<li>Ongoing usage of phone and computer systems</li>
</ul>
Physical Demands
<ul>
<li>Constant sedentary work</li>
</ul>
Benefits
<ul>
<li>Health, dental, and vision coverage/HSA</li>
<li>PTO</li>
<li>Optional daily pay or weekly pay</li>
<li>401K retirement plan</li>
<li>Leadership programs</li>
<li>Paid training and tuition reimbursement</li>
<li>Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies.&nbsp;</li>
<li>Employee assistance program</li>
<li>Additional voluntary benefits</li>
</ul>
Next Steps
<ol>
<li>Place an application.</li>
<li>Complete your online assessment.</li>
<li>Our team will review your application.</li>
<li>If selected to move forward, our team will follow up directly.&nbsp;</li>
</ol>
#AloricaJobs #MiamiDade #JobSearch
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.&nbsp;
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.Company DescriptionAt Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. 
<h3>Company Description</h3>
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Customer Advocate

<h3>Job Description</h3>
The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You’ll Get
<ul>
<li>
Competitive weekly base pay starting at $19.75/hour.
</li>
<li>
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
</li>
<li>
Up to $5,250 annually in tuition reimbursement.
</li>
<li>
Paid training and all the tools and resources you'll need to be successful.
</li>
<li>
View all our health, wealth and life offerings at <a href="http://www.safelitebenefits.com" target="_blank">www.safelitebenefits.com</a>.
</li>
</ul>
What You’ll Do
<ul>
<li>
Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
</li>
<li>
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
</li>
<li>
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
</li>
<li>
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
</li>
<li>
Review orders from the national contact center and manage dealer part orders and special accounts.
</li>
<li>
All other duties as assigned.
</li>
</ul>
What You’ll Need
<ul>
<li>
High School Diploma/GED/Equivalent required.
</li>
<li>
Experience: 1-3 years telephone operations or business administration experience required.
</li>
<li>
Ability to provide world class customer service in a changing, fast-paced operation.
</li>
<li>
Present a professional appearance and wear personal protective equipment.
</li>
<li>
Ability to travel up to 10%.
</li>
</ul>
#LI-RM1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers <a href="http://safelite.com/Careers" target="_blank">http://safelite.com/Careers</a>
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

<h3>Job Description</h3>
The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You’ll Get
Monday thru Saturday, with Sunday and a day off thru the week
<ul>
<li>
Competitive weekly base pay starting at $25.00/hour.
</li>
<li>
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
</li>
<li>
Up to $5,250 annually in tuition reimbursement.
</li>
<li>
Paid training and all the tools and resources you'll need to be successful.
</li>
<li>
View all our health, wealth and life offerings at <a href="http://www.safelitebenefits.com" target="_blank">www.safelitebenefits.com</a>.
</li>
</ul>
What You’ll Do
<ul>
<li>
Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
</li>
<li>
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
</li>
<li>
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
</li>
<li>
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
</li>
<li>
Review orders from the national contact center and manage dealer part orders and special accounts.
</li>
<li>
All other duties as assigned.
</li>
</ul>
What You’ll Need
<ul>
<li>
High School Diploma/GED/Equivalent required.
</li>
<li>
Experience: 1-3 years telephone operations or business administration experience required.
</li>
<li>
Ability to provide world class customer service in a changing, fast-paced operation.
</li>
<li>
Present a professional appearance and wear personal protective equipment.
</li>
<li>
Ability to travel up to 10%.
</li>
</ul>
#LI-RW1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers <a href="http://safelite.com/Careers" target="_blank">http://safelite.com/Careers</a>
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

<h3>Job Description</h3>
Job Description
Job Description/Responsibilities: 
<ul>
<li>Determine pharmacy eligibility by reviewing, researching, and analyzing information in the appropriate system</li>
<li>Maintain and enter member/prescription information into systems as information is received and forward records to the appropriate parties when applicable.</li>
<li>Record and respond to calls/emails/faxes from Member, Providers, and Pharmacies.</li>
<li>Maintain a high level of knowledge to answer specific Pharmacy Plan Benefit information or sharing guideline related questions.</li>
<li>Provide exceptional customer service for incoming/outgoing calls.</li>
<li>Provide timely and thorough responses to internal and external customers.</li>
<li>Maintain HIPAA/PHI guidelines to ensure the confidentiality of all calls and documents.</li>
<li>Escalate difficult issues to the appropriate party.</li>
<li>Use critical thinking and reasoning to resolve conflicts and manage workloads efficiently.</li>
<li>
<ul>
<li>Working in call center (95% inbound calls, 5% outbound calls) off phone queue </li>
<li>About 30-50 calls/day, average call handle time is 6.5 minutes </li>
<li>Calls will be from pharmacies, clients, members, other insurance providers </li>
<li>Calling to get missing information, prescription updates </li>
<li>Lots of people call about their pharmacy coupon cards</li>
</ul>
</li>
</ul>
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? 
<h3>Company Description</h3>
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Customer Service Advocate

<h3>Job Description</h3>
Job Description
Brighton Solutions is seeking a Customer Advocate to join a professional Customer Care Team located near Tinley Park. In this role, the Customer Advocate is will be involved with supporting business customer enquiries via incoming phone calls, emails, and chat messages. This is a fully onsite role.
In this critical role, you will be the first point of contact for most customer interactions, providing information and service across the product portfolio. 
We are seeking an individual that is capable of providing exceptional customer service and care.
Key to performing this role successfully, we would like to see broad experience that should include: 
<ul>
<li>Bachelors degree (BA or BS) highly preferred, although several years of related experience in a professional work environment will be considered.</li>
<li>Minimum two years customer service experience in a formal, high-paced customer service setting.</li>
<li>Exceptional telephone etiquette, conflict management, and de-escalation skills required for such environment.</li>
<li>Strong teamwork</li>
<li>Must possess sound experience with Microsoft products, including MS Excel, and be able to manage multiple systems at a given time.</li>
<li>Ability to adapt quickly to changing policies, procedures, and customer expectations.</li>
<li>Excellent English written and oral communication skills with the ability to communicate at all levels of the business. </li>
<li>Effective communication skills for both oral and written communications (phone, chat and email responses).</li>
</ul>
Brighton offers employees excellent benefits including medical, dental, life insurance, PTO and a 401k.

<h3>Job Description</h3>
Job Description
About Prov:
Founded in 2004, Prov was established with the mission to make reliable testing solutions accessible to everyone. More than 18 years later, we continue to deliver innovative and user-friendly exam services to administrators and candidates across a wide range of industries.
Each year, Prov supports hundreds of thousands of individuals as they pursue professional licensing. As part of this process, our Proctors and Onboarding Agents play a crucial role in guiding candidates through remote exams taken from home, work, or other secure locations.
Position Overview: Customer Service Advocate Location: In-office (Sandy, Utah) Schedule: Monday to Friday, 6:00 AM - 2:30 PM MT Employment Type: Full-time Pay: $17.00 - $19.00/hour Expected Hours: 40 hours/week
 
Key Responsibilities:
<ul>
<li>Deliver exceptional customer service and support to candidates</li>
<li>Troubleshoot minor technical issues and assist candidates as needed</li>
<li>Answer inbound calls &amp; chats, and provide clear helpful information to test takers</li>
<li>Any duties or tasks assigned by the supervisor</li>
</ul>
 
Qualifications:
Minimum Requirements:
<ul>
<li>Proficient with computers and able to resolve minor tech issues</li>
<li>Strong verbal and written communication skills</li>
<li>Reliable, detail-oriented, and adaptable</li>
<li>Eager to learn and grow</li>
</ul>
Preferred Qualifications:
<ul>
<li>Prior experience in customer service</li>
</ul>
Benefits:
<ul>
<li>401(k) with employer match</li>
<li>Paid holidays and PTO</li>
<li>Medical, Dental, and Life Insurance</li>
<li>Supplemental Life Insurance options</li>
<li>Paid training and ongoing support</li>
</ul>
 
Work Environment: This is a fully in-person position based in our Sandy, UT office.
Relocation: Candidates must be able to relocate to Sandy, UT 84070 prior to starting.
 
EEO Statement: Prov Exam is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law.

<h3>Job Description</h3>
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 
Shift Requirement: The hours for this position are from 7am - 5pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
<ul>
<li>Pay Range: $17-$20.25 hourly</li>
<li>Starting Pay: $17/hr</li>
<li>At 3 Months: $18/hr</li>
<li>At 6 Months: $18.75/hr</li>
</ul>
In your first year, you can progress from $17/hr to $20.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 
Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: 
<ul>
<li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons</li>
<li>Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.</li>
<li>Health &amp; Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.</li>
<li>Time Off &amp; Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) </li>
<li>Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!</li>
<li>Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!</li>
<li>Professional Development: Extensive internal growth and professional development opportunities</li>
<li>And more!</li>
</ul>
About the Role: 
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
<ul>
<li>Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)</li>
<li>Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive</li>
<li>Complete customer paperwork and include thorough notes in our customer tracking system</li>
<li>Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.</li>
</ul>
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
<ul>
<li>Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).</li>
<li>Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)</li>
<li>Must be able to read, write, speak and understand English</li>
<li>Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat</li>
<li>Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.</li>
<li>Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions</li>
</ul>
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Customer Advocate Delivery

<h3>Job Description</h3>
Job Description
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Service Advocate to work at a well-known Insurance Company in Columbia, SC. With us, it’s all about finding the job that’s just right.
Snapshot:
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard.&nbsp;Kelly® is looking for a Customer Advocate to work at a premier client in Columbia, SC.&nbsp;Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Snapshot: $18.00 per hour Temp to hire opportunity Must be located in Columbia, SC - position is on-site Paid training - 8 weeks - 8:00am to 4:30pm Shift: 8 hours between the hours of 8:00am to 8:00pm Every other weekend (Saturday and Sunday) October 1st to March 31st Anticipated start date: 12/1/25 Why you should apply to be a Customer Advocate: • Enjoy a supportive and collaborative workplace culture that values your contributions. • Gain experience in a dynamic environment with opportunities for professional growth and development. • Work with a reputable company known for its commitment to customer satisfaction. • Benefit from a typical office environment that promotes work-life balance. What’s a typical day as a Customer Advocate? You’ll be: • Heavy Call Volume - Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations through various communication channels. • Performing research as needed to resolve inquiries and adapting responses when necessary to handle non-routine situations. • Documenting inquiries accurately and maintaining records on complaints and customer comments, while providing feedback to management for process improvements. This job might be an outstanding fit if you: • Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience. • Possess excellent verbal and written communication skills, with strong spelling, punctuation, and grammar abilities. • Are proficient in handling high-stress situations with good judgment and discretion regarding confidential information. What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today!
Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more. 
<h3>Company Description</h3>
Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.

33,754 customer-advocate Jobs