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Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week REQ-2025-224 Scarborough Health Center Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Clinical Support staff work collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. This is accomplished by: Working to actively enhance patient relationships and loyalty Pre-planning for patient visits Managing visit cycle time, office workflows, and patient access (phone, scheduling) Assisting assigned provider and care team with rooming and patient care procedures, including electronic documentation Coordinating patient activities that support managing the targeted population's health Clinical Support staff will receive day-to-day clinical direction from the on-site RN Clinical Operations Leads, Clinical Managers or Clinical Quality Specialists Job Description Key Outcomes: 
<ul>
<li>Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed.</li>
<li>Ensures all consults and charts are scanned, downloaded and communicated in preparation for patient contact.</li>
<li>With provider supervision, work in provider desktop, review and assist in Health Matrix and other population health management functions.</li>
<li>Coordinates and manages provider's desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.</li>
<li>Triages as directed by protocols.</li>
<li>Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.</li>
<li>Ensure provider schedule meets the needs of patients (visit and non-visit).</li>
<li>Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.</li>
<li>Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, INR's, and H. Pylori Testing. May perform various waive lab tests as ordered by provider. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current protocols and policies.</li>
<li>Depending on level of licensure, may administer immunizations, allergy shots and medications in accordance with current protocols ensuring level and scope of practice standards.</li>
<li>Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and cleanliness utilizing standard stocking procedures.</li>
<li>Ensure patient care equipment operates in accordance with quality standards.</li>
<li>Provides patient education in support of patient visit and ongoing care.</li>
<li>Assist with orientation and training of new staff members.</li>
<li>Maintain clinical/technical skills and knowledge through ongoing development and continuing education.</li>
<li>See attached Scope of Practice Addendums related to certification and licensure.</li>
</ul>
 Education/Experience: 
<ul>
<li>High School diploma or equivalent</li>
<li>For Clinical Support I : Must hold a current MA certification by AAMA, AMT, NHA or NCCTand retain active certification for duration of employment. Completion of a two year accredited Medical Assistant Program/Associate Degree is preferred. </li>
<li>For Clinical Support II : Completion of Licensed Practical Nurse program and an active, unrestricted LPN license required. </li>
<li>Basic Life Support (BLS) certification is required</li>
<li>Related experience in a physician's office, medical setting or outpatient clinic required.</li>
</ul>
 Clinical Skills, Knowledge and Abilities - Demonstrated ability to: 
<ul>
<li>Identify necessary equipment and materials for patient visits</li>
<li>Room patients in accordance with established protocol and visit purpose</li>
<li>Obtain and record vital signs.</li>
<li>Prepare and conduct EKGs, PFTs, eye and auditory screening, and ear lavage</li>
<li>Assist patient with peak flow</li>
<li>Prepare patient health information via electronic records</li>
<li>Schedule patient appointments</li>
<li>Proper preparation of lab specimens</li>
<li>Perform and document immunizations and injections</li>
<li>Administer allergy shots; assess patient response (with or without provider direction depending on license) and document.</li>
<li>Perform prescription refill per protocols</li>
<li>Report lab results per protocol</li>
</ul>
 Scope of Practice for Clinical Support I (aligned with Medical Assistant) MAs work under the license of their supervising physician. MA's may report to Clinical Leadership staff for tasks that do not require clinical judgment. Tasks requiring clinical judgment and health counseling must be overseen by the physician they are supporting. 
<ul>
<li>MA's may assist Physicians, Physicians Assistants and Nurse Practitioners with patient preparation and treatment, patient chart organization, dissemination of reports; referrals, telephone calls, inventory, ordering and general organization.</li>
<li>MA's may be required to have an authorization by the state to perform needle injections and venipunctures. MA's may be required to demonstrate knowledge and demonstrate competence in vaccine/medication administration prior to and/or ongoing in their regular assignment of duties.</li>
<li>Some states require that the medical assistants who draw blood for lab tests are certified and have passed a practical exam as part of phlebotomy training. </li>
<li>Duties vary according to state law and include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic examinations.</li>
<li>Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.</li>
<li>MA's may instruct patients about medications and special diets as directed, prepare and administer medications as directed, authorize drug refills according to protocols as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for X-rays, take electrocardiograms, remove sutures, and change dressings.</li>
<li>MA's serve as direct link and communicator between patient and other health care professionals.</li>
</ul>
 This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=mailto:jobinquiries@martinspoint.org" target="_blank">jobinquiries@martinspoint.org</a> We invite you to also visit <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=http://martinspoint.org/careers" target="_blank">martinspoint.org/careers</a> to explore Medical Assistant opportunities in other Maine and New Hampshire locations. To apply, visit <a href="https://apptrkr.com/6620407" target="_blank">https://apptrkr.com/6620407</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> $GUIDad-logos/L5013353.gif jeid-ee0b61764106904bb4ba2dbc111a51b0

Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week

Job Description The Division of Applied Social Sciences (DASS) at the University of Missouri invites applications for Assistant/Associate Professor of Agribusiness Management and MFA Chair in Agribusiness. The position supports teaching and research in DASS relating to agribusinesses, with a particular emphasis on cooperatives and producer-owned organizations. Areas of research relevant to this appointment may include new institutional economics, organizational economics, and transaction cost-based analysis of markets and organizations, as well as cooperative governance, management, finance, value chain coordination, collective action benefits to producers, and the interaction of these areas with cooperative performance and public policy implications. Candidates with backgrounds in economics, agricultural economics, and related fields are encouraged to apply. This is a nine-month appointment. The candidate hired at the Assistant Professor rank will be eligible for the endowed chair appointment upon successful promotion with tenure at the Associate Professor rank. The successful candidate will have research and teaching interests that complement DASS’s existing strengths in agribusiness and cooperative leadership, the economics of institutions and organizations, natural resource economics, community and international development, and policy analysis. DASS is home to several research and outreach centers, including the Graduate Institute of Cooperative Leadership (GICL), the Food and Agricultural Policy Research Institute (FAPRI), the Rural and Farm Finance Policy Analysis Center (RaFF), the Financial Research Institute (FRI), the Interdisciplinary Center for Food Security, and the McQuinn Center for Entrepreneurial Leadership. DASS has a strong tradition of granting faculty extraordinary latitude to develop new and innovative centers, programs, and activities. Position Responsibilities: While the assignment of specific responsibilities to the occupant of the MFA Chair will depend on the experience, credentials, and interests of the successful candidate, we anticipate drawing from the following areas for the assignment:
<ul>
<li>Undergraduate teaching in areas relating to agribusiness economics, cooperative leadership, strategy, and related subjects.</li>
<li>Graduate teaching in areas related to collective action, cooperative theory, new institutional economics, and/or public policy.</li>
<li>A strong program of research and scholarship consistent with that of a faculty member in an AAU research university.</li>
<li>A proven track record of obtaining external funding.</li>
<li>Outreach activities linked to rural development, as well as entrepreneurial (collective and otherwise) initiatives.</li>
</ul>
Start Date: July 1, 2024, or later. Qualifications Minimum Qualifications: PhD in economics, agricultural economics, or a related social sciences discipline. Candidates will be evaluated on: Demonstrated capacity to be effective teachers, productive scholars, effective collaborators with DASS colleagues and other faculty in CAFNR and on the MU campus, and generally play a leadership role in an academic environment. Effectiveness of research, including publications in peer reviewed journals, and effectiveness in obtaining competitive external funding. Effectiveness of teaching. Success in working with undergraduate and graduate students in a learning and mentoring environment. Interpersonal skills and the ability to lead within an academic environment. Willingness to adapt as change arises. Application Materials Applications will be reviewed starting September 1, 2023. Review of applications will continue until the position is filled. Please visit <a href="https://hr.missouri.edu/job-openings" target="_blank">https://hr.missouri.edu/job-openings</a> and search for Job ID 47459 to submit an application. All applications must include a letter of interest in the position, current Curriculum Vitae, relevant scholarship-related work samples, contact information for three professional references, and other supporting materials. Specific inquiries regarding this position may be directed to Harvey James ( <a href="mailto:hjames@missouri.edu" target="_blank">hjames@missouri.edu</a> ). Other Information University of Missouri, Columbia Campus: The <a href="https://missouri.edu/" target="_blank">University of Missouri, Columbia (Mizzou)</a> is the flagship campus of the University of Missouri System and was established in 1839 as the first public university west of the Mississippi. Mizzou is one of the nation's top-tier Research 1 (R1) universities and a member of the prestigious <a href="https://www.aau.edu/" target="_blank">Association of American Universities (AAU)</a> . University of Missouri is a nationally competitive, global university and Missouri's largest public research university. Mizzou is one of only five universities nationwide that offers law, medicine, veterinary medicine, agriculture, engineering and a nuclear research reactor on one campus. Columbia, Missouri: Columbia is consistently ranked among the top small cities to live in America. A vibrant university town located midway between St. Louis and Kansas City, Columbia offers low cost of living, is home to nationally renowned public schools, higher education, and excellent health care. University of Missouri Health Care (UMHC) is an academic health care system operated by the University of Missouri System. UMHC includes six hospitals and offers more than 50 primary and specialty clinics. Columbia has easy access to airports from Columbia, St. Louis and Kansas City. Salary Competitive pay based on qualifications and experience. Benefit Eligibility This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, and educational fee discounts. For additional information on University benefits, please visit the Faculty &amp; Staff Benefits website at <a href="http://www.umsystem.edu/totalrewards/benefits" target="_blank">http://www.umsystem.edu/totalrewards/benefits</a> Values Commitment We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate. In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement. Equal Employment Opportunity Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278. Know Your Rights To read more about Equal Employment Opportunity (EEO) please use the following links:
<ul>
<li>Know Your Rights <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">English Version</a></li>
<li>Know Your Rights <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights_Spanish.pdf" target="_blank">Spanish Version</a></li>
</ul>
47459

Assistant/Associate Professor of Agribusiness Management; MFA Chair in Agribusiness

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

<h3>Job Description</h3>
Job DescriptionAbout Hoskinson Health &amp; Wellness Clinic
Hoskinson Health &amp; Wellness Clinic is a newly founded, physician-led, team-based, comprehensive health and wellness clinic located in the beautiful community of Gillette, Wyoming.
Our organization was created to provide proactive, patient-centered healthcare to meet the growing needs of our community.
Our Mission &amp; Philosophy
Hoskinson Health &amp; Wellness Clinic is owned and operated by physicians united in their commitment to address long-standing gaps in the healthcare system.
Our mission is to help patients live better, healthier lives by delivering comprehensive, coordinated care through a diverse team of specialists and support staff.
We believe that patients are more than their diagnoses and deserve access to education, resources, and meaningful time with their care team.
To ensure this mission is met, we:
<ul>
<li>
Integrate advanced and effective technology
</li>
<li>
Encourage collaboration among providers and support staff
</li>
<li>
Maintain lower patient volumes to allow for personalized, quality care
</li>
</ul>
Position Summary
The Call Center Coordinator oversees the daily operations of the clinic’s centralized call center, ensuring efficient, accurate, and compassionate patient communication.
This role coordinates staff schedules, monitors call performance, manages patient inquiries, and upholds high standards for service quality and patient satisfaction.
The Call Center Coordinator serves as a vital link between the front office, scheduling, and clinical teams, helping to streamline workflows, improve response times, and enhance the overall patient experience.
Key ResponsibilitiesOperations &amp; Coordination
<ul>
<li>
Oversee and coordinate daily operations of the clinic’s call center
</li>
<li>
Manage incoming calls for scheduling, messaging, and patient inquiries
</li>
<li>
Ensure calls are handled promptly, accurately, and professionally
</li>
<li>
Monitor metrics such as call volume, handle time, and service levels
</li>
<li>
Implement and maintain SOPs for consistent patient communication
</li>
<li>
Serve as the escalation point for complex or sensitive patient calls
</li>
</ul>
Leadership &amp; Team Support
<ul>
<li>
Provide daily supervision, coaching, and guidance to call center representatives
</li>
<li>
Develop and manage staff schedules to ensure adequate coverage
</li>
<li>
Support onboarding and training of new team members
</li>
<li>
Conduct quality reviews and deliver performance feedback
</li>
<li>
Foster a team culture of empathy, professionalism, and accountability
</li>
</ul>
Patient Access &amp; Communication
<ul>
<li>
Ensure timely and accurate appointment scheduling and coordination
</li>
<li>
Collaborate with clinical and administrative teams to maintain EHR accuracy
</li>
<li>
Support staff in resolving billing, insurance, or referral inquiries
</li>
<li>
Identify patterns or issues in patient communication and suggest improvements
</li>
</ul>
Reporting &amp; Compliance
<ul>
<li>
Track and report key performance metrics (call volume, wait time, abandoned calls, satisfaction rates)
</li>
<li>
Maintain compliance with HIPAA, OSHA, and internal confidentiality policies
</li>
<li>
Participate in team meetings and contribute to workflow enhancement efforts
</li>
<li>
Ensure all communication aligns with clinic standards and professional etiquette
</li>
</ul>
QualificationsEducation
<ul>
<li>
High school diploma or GED (required)
</li>
<li>
Associate’s degree in Healthcare Administration, Business, or related field (preferred)
</li>
</ul>
Experience
<ul>
<li>
2–3 years of experience in a medical office or healthcare call center (required)
</li>
<li>
1+ year of supervisory or lead experience (preferred)
</li>
<li>
Proficiency with EHR and scheduling systems (Athena, Epic, Cerner, etc.)
</li>
<li>
Proven ability to thrive in a high-volume, patient-facing environment
</li>
</ul>
Benefits
<ul>
<li>
Health Insurance: 100% of premiums covered (medical, dental, vision, STD, LTD, and life insurance)
</li>
<li>
Supplemental Insurance: Optional hospital, cancer, accident, and voluntary life coverage
</li>
<li>
Retirement: Competitive company match — no waiting period
</li>
<li>
Paid Time Off (PTO): Generous policy supporting work-life balance
</li>
<li>
Professional Development: Financial assistance available for approved continuing education and training
</li>
</ul>
Equal Opportunity Employer
Hoskinson Health &amp; Wellness Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and activities. To request accommodation during the application or interview process, please contact Human Resources at (307) 387-9850.

Call Center Coordinator

<h3>Job Description</h3>
Job DescriptionPosition SummaryThe Call Center Coordinator is responsible for telephonic outreach and screening of identified members based on plan stratification for care management with a call center approach. Call Center staff also monitor for incoming calls, process referrals, and assist with any questions or needs identified. An experienced and energetic communicator, the coordinator is focused on deepening program participation as well as making members aware of CCNC (plan) programs and offerings.
 
The Call Center Coordinator interacts with members, providers, and other staff to initiate program interventions, document activities, and refer risk appropriate members to professional staff according to protocols. The candidate for this position must have a disposition towards good customer service, be assertive without being aggressive, and always maintain a professional demeanor.
 
The Call Center Coordinator will work remotely to cover the needs across the state. This is primarily a remote position. Occasional in-person training and travel will be required. Essential Functions
<ul>
<li>Conduct continual telephonic outreach to identified and referred members focused on engaging members with care management services.</li>
<li>Receive/retrieve and manage referrals from callers and/or data reports, linking members with care management needs as identified.</li>
<li>Complete and document member screenings tools and refer clinical needs to most appropriate clinical care management team member for assessment and follow up</li>
<li>Verify demographic information.</li>
<li>Send educational materials, Welcome Letters, and/or other resources to members, as necessary.</li>
<li>Assist to identify and address Social Determinant of Health needs.</li>
<li>Assist with guidance in scheduling medical appointments and transportation as needed.</li>
<li>Provide information on community resources.</li>
<li>Assist member with care coordination of resource needs and health care system navigation.</li>
<li>Provide culturally appropriate general education and information.</li>
<li>Meet monthly productivity and role expectations.</li>
<li>Complete all assignments within expected timeframes.</li>
<li>Perform other duties that assist in keeping the operations organized and functions as needed</li>
<li>Notify supervisor promptly of any issues with receiving or sending referrals, making timely care management assignments, or issues with carrying out any other duties assigned</li>
<li>Collaborate with the Care Team to address barriers and create efficiencies with processes</li>
<li>Abide by department guidelines, company policies, and HIPAA regulations</li>
<li>Perform all other duties as requested.</li>
<li>Attend departmental and corporate meetings.</li>
<li>Understand and uphold CCNC goals, objectives, and standards.</li>
</ul>
Qualifications
<ul>
<li>High School/GED. </li>
<li>Prior telephonic call center experience desired.</li>
<li>Minimum of two years previous work experience, preferably in a health care setting.</li>
<li>Healthcare experience and medical terminology knowledge highly preferred. </li>
<li>Bilingual preferred</li>
<li>Managed care experience a plus</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Computer skills required including various office software and the internet; experience with MS Office software preferred.</li>
<li>Strong Initiative and Attention to detail.</li>
<li>Performance metric driven and productivity mindset.</li>
<li>Strong oral and written communication proficiency</li>
<li>Organizational and Time Management Skills</li>
<li>Strong Interpersonal and Critical Thinking Skills; Team-oriented</li>
<li>Resourceful - Able to shift strategy or approach in response to the demands of a situation.</li>
<li>Adaptable - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.</li>
<li>Motivational Interviewing Skills</li>
<li>Knowledge of Care Management Principles</li>
<li>Ability to work independently, multi-task, and to use sound judgment when needed.</li>
<li>Outgoing and energetic attitude; Respectful customer service skills</li>
<li>Ability to provide information in a manner that is culturally and linguistically appropriate</li>
<li>Knowledge of and experience working in member or clinical data systems</li>
</ul>
Working Conditions
<ul>
<li>The job environment is a home environment.</li>
<li>Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion.</li>
<li>The job environment can be intense as high volume, repetitive work is an expectation</li>
</ul>

<h3>Job Description</h3>
Job Description
The Call Center Coordinator assesses the needs of prospective patients and phone callers. Ensures their referral to the service or resource that best addresses those needs. 
KEY RESPONSIBILITIES:
<ul>
<li>Responds to telephone inquiries from persons seeking mental health care or information about mental health-related services.</li>
<li>Conducts crisis assessment and planning with clients</li>
<li>Assesses client’s emotional state and mental health</li>
<li>Performs risk assessments to determine client’s risk of harm to self and others.</li>
<li>Assesses need for community outreach (911)</li>
<li>Makes appointments for assessment at Desert Parkway</li>
<li>Makes referrals to community partners when appropriate</li>
<li>Completes Call Inquiry Sheet and file appropriately</li>
<li>Enters appointments and notes in AIS promptly</li>
<li>Attends and participates in monthly staff meetings</li>
</ul>
Skills and Abilities:
<ul>
<li>Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)</li>
<li>Courteous, empathic, and professional manner. </li>
<li>Ability to work efficiently in a team setting, with collaborative partners in a high-paced environment. </li>
<li>Effective written and oral communication skills.</li>
<li>Ability to maintain professional demeanor when handling crisis.</li>
<li>Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality. </li>
<li>Efficiency with information-gathering, problem solving, and conflict-resolution. </li>
<li>Ability to adapt and be flexible to changes in protocol and program needs.</li>
</ul>
Requirements
<ul>
<li>High School Diploma, GED or equivalent</li>
<li>Minimum one (1) year Behavioral Healthcare experience or minimum two (2) years Healthcare experience required</li>
<li>Inpatient experience preferred</li>
</ul>
Benefits
A full benefits package is available the first of the month following just one month of employment! 
Desert Parkway offers competitive benefits to include:
<ul>
<li>Medical insurance </li>
<li>Dental insurance </li>
<li>Vision insurance </li>
<li>401K Retirement Plan</li>
<li>Healthcare spending account</li>
<li>Dependent care spending account</li>
<li>PTO Plan with holiday premium pay</li>
<li>Discounted cafeteria meal plan</li>
<li>Life insurance (including plans for spouse and children)</li>
<li>Short- and long-term disability (with additional buy-in opportunities)</li>
<li>Pet Insurance</li>
<li>Identity Theft Insurance</li>
</ul>

<h3>Job Description</h3>
Job Description
Posting: Contract Role 
Position Title: Coordinator (Call Center) 
Location: Houston, TX 
Assignment Type: 3-month contract 
Compensation: $21 / hour
Work Schedule: Monday–Thursday 8-6 Friday 8-11:30
Benefits: This position is eligible for medical, dental, vision, and 401(k). 
 
Job Duties
<ul>
<li>Answer a high volume of calls and emails through the Owner Relations Hotline</li>
<li>Research customer records and resolve inquiries</li>
<li>Process updates such as Tax IDs, banking information, W9s, and address changes</li>
<li>Log customer activity and maintain accurate records in Salesforce</li>
<li>Provide administrative and ad hoc support to Analysts and the team</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree or equivalent experience</li>
<li>3–5 years of customer service or call center experience preferred</li>
<li>Strong problem-solving and organizational skills</li>
<li>Proficiency in Excel; Salesforce and SAP PRA experience a plus</li>
<li>Excellent verbal and written communication</li>
<li>Ability to multitask, prioritize, and adapt to changing responsibilities</li>
<li>Team-oriented with a positive attitude</li>
</ul>
Work Environment
<ul>
<li>Standard office setting, 100% onsite in Houston</li>
<li>Ability to remain seated for extended periods</li>
<li>Availability to answer calls during designated hotline hours</li>
</ul>
 
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Coordinator (Call Center)

<h3>Job Description</h3>
Job Description Job Summary We are seeking a friendly and professional Call Center Representative to join our team in the City of Burbank, CA. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities 
<ul>
<li>Receive inbound calls and place outbound calls</li>
<li>Identify the reason for the customers call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications 
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

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