<h3>Job Description</h3>
Job Description
Job Title -&nbsp;Client&nbsp;Service&nbsp;Rep
Job Location -&nbsp; Boston, Massachusetts 02210 (3 days in office, 2 days in remote)
Duration: 6 Months
Pay: $24/hr
 
Job Description -
Manager notes:
<ul>
<li>Work effectively with to support&nbsp;client&nbsp;requests, deliverables and issue resolution</li>
<li>Effectively monitor and respond to&nbsp;client&nbsp;inquiries</li>
<li>Assist in activities that support the measurement of&nbsp;Client&nbsp;Service&nbsp;Standards across the various products BBH provides to our&nbsp;clients</li>
<li>Provide filtering and escalation for&nbsp;client&nbsp;requests</li>
<li>Utilize relevant internal technology solutions to effectively manage and escalate&nbsp;client&nbsp;inquiries</li>
<li>Provide a timely response and solution to internal inquiries, escalating to Sr.&nbsp;Client&nbsp;Service&nbsp;Rep. as necessary</li>
<li>Develop an in-depth working knowledge in one of the core functions of&nbsp;service&nbsp;delivery – i.e. AP&nbsp;Services. Relevant knowledge of the core functions includes:</li>
</ul>
We are looking for someone with a undergrad degree and at least a year of finance experience
We are required to work 3 days in office
 Working under direct supervision, as a&nbsp;Client&nbsp;Service&nbsp;Representative, you will be responsible for servicing and maintaining oversight of assigned&nbsp;client&nbsp;relationships by understanding your&nbsp;clients and their needs. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned&nbsp;client&nbsp;relationships. The role will require you to establish relationships with&nbsp;client&nbsp;contacts as well as internal teams. A&nbsp;Client&nbsp;Service&nbsp;Representative will collaborate with team members and managers to discuss&nbsp;client&nbsp;trends, provide insights, offer automated solutions and assist in onboarding&nbsp;clients, conversions, reporting and analyses to ensure high&nbsp;client&nbsp;satisfaction
POSITION SCOPE
<ul>
<li>As a&nbsp;client&nbsp;service&nbsp;representative, you will be responsible for managing the day-to-day inquiries of your&nbsp;clients. You will need to collaborate with internal teams to resolve your inquiries timely. You are expected to keep your&nbsp;clients updated on the status of the inquiry until completion. Furthermore, finding out ways to teach&nbsp;clients how to utilize BBH Infuse to obtain answers is important.</li>
<li>As a&nbsp;Client&nbsp;Service&nbsp;Representative, you are presented with&nbsp;client&nbsp;insights throughout your day to day interactions. Sharing insights with your peers can detect similar themes which directly impacts your department. For example, if multiple&nbsp;clients are having issues with a specific product/team, raising this to management can lead to a possible solution that impacts multiple&nbsp;clients.</li>
<li>As&nbsp;client&nbsp;service&nbsp;representative, you are the first point of contact for your&nbsp;clients. Sharing possible escalations/new business with appropriate teams will lead to better management of them.</li>
<li>This position is accountable for the management of&nbsp;clients, which requires strong collaboration with internal product teams. For example, if a&nbsp;client&nbsp;is planning on investing in multiple private equity funds, you are required to notify the appropriate Product team and communicate to your peers the impact that this has on everyone’s day to day.</li>
</ul>
JOB DUTIES:
Client&nbsp;Service
<ul>
<li>Review and pro-actively respond to&nbsp;client&nbsp;and internal inquires daily, keeping&nbsp;client&nbsp;up to date on status, and escalating to Sr.&nbsp;Client&nbsp;Service&nbsp;Rep. as necessary</li>
<li>Research, identify and escalate internal issues that may impact&nbsp;client&nbsp;servicing</li>
<li>Work effectively with internal departments to support&nbsp;client&nbsp;requests, deliverables and issue resolution</li>
<li>Analyze inquiry trends and determine if training is required to help either reduce or automate.</li>
<li>Meet with your&nbsp;client&nbsp;contacts regularly to review pending items.</li>
<li>Execute reviews of internal reporting and reconciliations for assigned&nbsp;client&nbsp;relationships and escalate issues which may impact&nbsp;client&nbsp;servicing to the Sr. CSR</li>
<li>Prepare agendas, minutes and coordination of the meetings, and review with your manager.</li>
<li>Meet with your manager and peers regularly to share insights and communicate to senior management when necessary.</li>
</ul>
Technology Management &amp; Effectiveness
<ul>
<li>Working with Supervisor, communicate product enhancements to&nbsp;clients and conduct training sessions when necessary.</li>
<li>Stay abreast of and utilize relevant internal technology solutions to effectively manage&nbsp;client&nbsp;inquiries</li>
<li>Coordinate regular demos with your&nbsp;clients to teach them how to use the platform and reduce manual intervention.</li>
</ul>
Relationship Building &amp; Networking
<ul>
<li>Collaborate with internal teams to share insights and improve the&nbsp;client&nbsp;experience.</li>
<li>Understand your&nbsp;client's organizational chart to ensure you contact appropriate members to review items.</li>
<li>Actively participate in BANC events, townhalls, simulcasts, read firm wide communication to stay abreast of firm activities</li>
</ul>
Risk &amp; Control
<ul>
<li>Adhere to all BBH policies and best practices</li>
<li>Identify opportunities to reduce/eliminate sending correspondence with attachments and/or&nbsp;client&nbsp;sensitive information.</li>
<li>Pay attention to detail and contacts sent in emails.</li>
</ul>
 
KNOWLEDGE, SKILLS, COMPETENCIES
<ul>
<li>BA or Equivalent</li>
<li>Ability to communicate effectively with both verbal and written skills</li>
<li>Ability to learn and adapt to new technologies and systems</li>
<li>Strong analytical and problem-solving skills</li>
<li>Language skills commensurate with office location and&nbsp;client&nbsp;relationships supported</li>
<li>Comprehensive working knowledge of Microsoft Office Products</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Client Services Specialist

<h3>Job Description</h3>
Job Description
Are you a proactive go-getter who thrives on making a difference? We are on a mission to help our clients live longer and healthier lives through nutritional solutions, and we need someone who embodies this mission in their core.
Who You Are:
<ul>
<li>Proactive Problem-Solver:&nbsp;You anticipate needs and act without waiting to be asked. You’re quick to propose solutions and strategies, but you do so without ego, always open to feedback and ready to pivot.</li>
<li>Ego-Free Collaborator:&nbsp;You bring ideas to the table but are not wedded to them. Your focus is on the best outcome, not on being right.</li>
<li>Analytical and Agile:&nbsp;You think fast and move faster. Your decisions are data-driven, but you’re also ready to roll up your sleeves and tackle any task that comes your way.</li>
<li>Mission-Driven:&nbsp;You resonate with our goal of improving lives through nutrition. This isn’t just a job for you; it’s a purpose you’re passionate about.</li>
<li>Resilient and Mature:&nbsp;You handle sophisticated, sometimes difficult customers with grace. You’re resilient enough to take blunt criticism in stride and use it to improve.</li>
</ul>
What You'll Do:
<ul>
<li>Customer Interaction:&nbsp;Engage with customers in person, via phone, email, and text. Listen to their needs, provide tailored solutions, and build lasting relationships.</li>
<li>Creative Solutions:&nbsp;Collaborate with our small team in West L.A. to develop innovative strategies for different markets. You should be able to explore our products and suggest creative ideas that align with our mission.</li>
<li>Sales Expertise:&nbsp;Demonstrate previous sales success and bring creativity to the table. For example, you should be able to suggest, expand, and develop relationships with various health partners, turning leads into long-term clients.</li>
<li>Sales and Relationship Building:&nbsp;Sell our products by understanding and addressing customer needs, and expand our reach by developing strategic partnerships with health-focused organizations.</li>
<li>Get the Job Done:&nbsp;Be prepared to do whatever it takes to accomplish the mission. Flexibility is key, as a typical day could involve all of the above tasks. If you’re not willing to adapt and handle diverse responsibilities, this role isn’t for you.</li>
</ul>
Our company is well-established with a stellar reputation, poised for rapid growth. We need a key contributor who is ready to embrace this challenge. This is not a cushy job, and it’s not for everyone. But for the right person, it’s an opportunity to make a significant difference.
Company DescriptionNutriFit specializes in creating fresh, customized and delivered meals. We have been Los Angeles's premium healthy meal delivery company since 1987, providing custom solutions that help our clients achieve optimal health and well-being. 
<h3>Company Description</h3>
NutriFit specializes in creating fresh, customized and delivered meals. We have been Los Angeles's premium healthy meal delivery company since 1987, providing custom solutions that help our clients achieve optimal health and well-being.

<h3>Job Description</h3>
Job DescriptionDescription:
Join us as a Client Service Specialist and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. This is a fully remote position open to candidates located in the United States and Canada. Applicants from outside these locations will not be considered. 
 
The Client Services Specialist I is the starting level for our team of client-focused specialists. This role serves as the first point of contact for our clients with email support cases. Client Services Specialists I serve our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist I at LINQ Services, you will be at the forefront of building strong and lasting relationships with our valued clients through email ticket service. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client focused work.
 
Key Responsibilities:
· Respond to client e-mail support tickets such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.
· Use multiple online systems and support tools to effectively resolve tickets.
· Resolve assigned tickets accurately and in a timely manner.
· Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.
· Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.
· Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times
· Develop through experience and training courses a working knowledge of key processes and procedures of multiple vendor platforms.
· Utilize internal messaging systems to communicate and coordinate with peers and supervisor.
· Other duties as assigned.
 
Compensation Hourly Wage: Base wage for this position is $18.27 to $20.19. Highly qualified candidates may be eligible for higher tier positions with higher compensation.
 Additional Compensation: This position is eligible for pre-approved overtime and performance-based incentives. Incentives have potential payout of about $5,000, subject to performance of both individual and company and paid at company discretion. 
 
LINQ Company Benefits: LINQ is proud to take care of its employees with a wide range of employee benefits including Generous medical, dental, and vision insurance benefits, Fully funded HRA with medical plan, optional dependent care FSA; Employer-paid Life/ADD insurance; Employer-paid Employee Assistance Program (EAP); 401(k) plan plus match and immediate vesting; PTO/Flexible time off, Sick leave; Paid parental leave, Paid medical leave for pregnancy and childbirth, Compassionate leave, Jury Duty leave, Voting leave; Unpaid FMLA leave, unpaid personal leave, and Military leave; 11 paid holidays per year; 3-week paid 5-year sabbatical; Pet Insurance option; 12 free Ubers rides per year; Catered in-office lunches…AND MORE!
Requirements:
Required Qualifications-Candidates who do not meet these qualifications will not be considered:
<ul>
<li>High school diploma, GED or equivalent</li>
<li>Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li>
<li>Dedicated private work location without significant background disruptions</li>
<li>Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li>
<li>Excellent verbal and written communication skills with a focus on active listening.</li>
<li>Strong interpersonal skills, with the ability to build rapport and trust with clients.</li>
<li>Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li>
<li>Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li>
<li>Customer-centric attitude with a genuine passion for providing top-notch service.</li>
<li>Ability to pass a criminal history background check</li>
<li>Ability to work a Flexible work schedule</li>
</ul>
Preferred Qualifications
<ul>
<li>Proficiency in using CRM software</li>
<li>One year of customer service experience.</li>
<li>Prior experience with Salesforce.</li>
<li>Understanding of cellular services and markets.</li>
<li>Basic knowledge of mobile devices set-up, usage and backup functions</li>
</ul>

Client Services Specialist I

<h3>Job Description</h3>
Job Description
At RSS Technology Solutions, we take pride in supporting our teams with timely, efficient, and professional technical coordination. We are currently seeking an Account Specialist to join our Client Services team at our Blankenbaker location. This role is critical in ensuring smooth communication, accurate service order management, and a seamless customer support experience.
As an Account Specialist, you will serve as a key liaison between our clients and internal teams, managing account onboarding, billing, and lifecycle tracking with precision and professionalism. You’ll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on outstanding payments. This role requires a sharp eye for detail, calm under pressure, and the ability to navigate both client-facing interactions and internal team dynamics. Your success will depend on your ability to absorb complex processes quickly, think systematically, and deliver consistent, high-quality service in a fast-paced environment.
Key Responsibilities
<ul>
<li>Onboard new client accounts and ensure complete setup in CRM.</li>
<li>Maintain accuracy in client records and account data. </li>
<li>Manage recurring and complex billing processes.</li>
<li>Track account lifecycle, including client imports and service timelines.</li>
<li>Generate invoices and follow up on unpaid or outstanding invoices.</li>
<li>Monitor accounts receivable (AR) and support financial tracking.</li>
<li>Act as a responsive point of contact for client and account issues.</li>
<li>Collaborate across departments, efficiently and professionally managing internal communications.</li>
<li>Maintain clear records of service orders and resolutions. </li>
</ul>
Desired Attributes
<ul>
<li>Exceptionally detail-oriented, with a track record of catching what others might miss.</li>
<li>Capable of managing projects from start to finish with minimal oversight.</li>
<li>Clear, confident communicator with a calm and professional phone presence.</li>
<li>Skilled in de-escalating tense situations and navigating difficult conversations with empathy and control.</li>
<li>Thinks systematically and can grasp and operate within complex processes.</li>
<li>Team-oriented and always ready to step in and support colleagues when needed.</li>
<li>Emotionally intelligent, with strong interpersonal awareness and timing in communication.</li>
<li>Open to feedback and able to apply it constructively for continuous growth.</li>
<li>Grounded and dependable—personable without being overly chatty, and able to engage appropriately across a range of personalities.</li>
</ul>
Qualifications
<ul>
<li>Previous experience in account setup, billing, or accounts receivable (AR) is strongly preferred.</li>
<li>Proven ability to thrive in fast-paced, detail-intensive work environments.</li>
<li>Technically savvy and comfortable learning new systems; experience with CRM platforms preferred.</li>
<li>Prior experience working in small business settings or dynamic, cross-functional teams is a bonus.</li>
<li>Excellent written and verbal communication skills, with a professional and clear style.</li>
</ul>
What We Offer
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Recognition for exceptional performance.</li>
</ul>
RSS Technology Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at RSS Technology Solutions and become a valued member of a team where your technical expertise is recognized and rewarded!

<h3>Job Description</h3>
Job DescriptionReady Credit Corporation Client Services Specialist Eden Prairie, MN Ready Credit For over 16 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers.&nbsp;&nbsp;<a href="https://www.readycreditcorp.com/" target="_blank">https://www.readycreditcorp.com/</a> We are seeking a Client Services Specialist to join our team. As a Client Service Specialist you will be responsible for serving customers and partners by resolving customer issues, assisting customers in using our products, responding to requests, following compliance guidelines, and maintaining quality service. Key Experience Needed:
<ul>
<li>College degree or equivalent of Call Center experience</li>
<li>3-5 years of Customer Service Experience.</li>
<li>Excellent communication (both verbal and written) skills, a solid foundation in business application development, and a “can do” attitude.</li>
<li>Must be able to develop formal business documents following established documentation/presentation software packages (or similar products from other vendors): Google Suites, Ticketing Systems, Salesforce experience helpful.</li>
<li>Strong attention to detail</li>
<li>Bilingual in English and Spanish preferred.</li>
</ul>
 Position Responsibilities:
<ul>
<li>Promptly answer customer support emails within required SLA timeframes.</li>
<li>Follow up with customers to ensure card issues are resolved in a timely manner.</li>
<li>Provide light phone support.</li>
<li>Provide application support to our partners that service our clients.</li>
<li>Introduce and train call center partners with enhanced features and functionalities.</li>
<li>Properly assign tickets for supply requests.</li>
<li>Assist with preparing statistical reports and providing reports within established timeframes.</li>
<li>Monitor and track customer complaints and provide monthly reports.</li>
<li>Prepares work by gathering sorting, organizing, and recording data, information, and documents.</li>
<li>Attend partner calibration calls and process improvement meetings.</li>
<li>Work with finance and compliance regarding cards and incidents related to fraud.</li>
<li>Resolving service issues and preventing additional issues by improving processes.</li>
<li>Ability to work with minimal supervision and independently once trained.</li>
<li>Acting as a client advocate with a focus on improving the customer experience.</li>
</ul>
 Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. &nbsp;
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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<h3>Job Description</h3>
Job DescriptionOur Mission:&nbsp;The Black Mental Health Corporation strives to provide excellent, quality mental health care to underserved communities. It is the goal of The Black Mental Health Corporation to rebuild these communities, one family at a time through excellent mental health, community based and social assistance services.&nbsp;Our History:&nbsp;TBMHC was created by founder Desmond Yanamayu with black people in mind, after realizing this diverse population experiences challenges and struggles that are unique from many other racial/ethnic groups. Because of this, he wanted to create a space where black people could feel comfortable getting counseling with someone who understood their issues. Even still, The Black Mental Health Corporations services are open to people of all ethnicities and racial backgrounds.Join us at The Black Mental Health Corporation, where we strive to create a supportive environment for all individuals, with a special focus on the unique challenges faced by the Black community. We welcome candidates from all ethnicities and backgrounds who are committed to making a difference in the lives of children, adolescents, and families. Values:T – TransparencyWe operate with honesty, openness, and integrity in every interaction—with our clients, our team, and our community. We believe trust is built through clear communication and ethical practices. B – BelongingWe create safe spaces where clients and staff feel valued, seen, and respected. We honor the lived experiences of Black individuals and all marginalized communities, fostering an environment of inclusion and cultural humility. M – Mission-DrivenEvery decision we make is rooted in our mission to provide high-quality, culturally responsive mental health care. We are committed to empowering individuals, strengthening families, and uplifting our community. H – Healing-CenteredWe approach our work through a healing-centered lens—acknowledging trauma, celebrating resilience, and supporting holistic wellness for clients and team members alike. C – CollaborationWe believe that collective impact is greater than individual effort. We build strong partnerships within our organization and the community to provide the best possible care and promote mental health equity. Position SummaryAs the first face clients see and the last voice they hear, you play a critical role in making people feel safe, heard, and supported. The Client Services Coordinator is a warm, organized, and proactive professional who ensures that every client interaction at the front desk, on the phone, or via email is handled with care and competence. The Client Services Coordinator manages the reception area, schedules client appointments, verifies insurance, collects co-pays, and ensures accurate record-keeping. This role blends hospitality with healthcare operations, requiring a personable presence, attention to detail, and a strong understanding of mental health office procedures. You’ll report to, assist the Practice Manager, and work side-by-side with the Administrative Operations Coordinator, to support TBMHC’s clinical and business functions. Key ResponsibilitiesClient Interaction &amp; Reception 
<ul>
<li>Greet clients and visitors with professionalism and warmth.</li>
<li>Maintain a clean, welcoming, and organized reception area, stocked with snacks, candy, and calming ambiance items.</li>
<li>Provide client satisfaction at all times.</li>
</ul>
Scheduling &amp; Communication
<ul>
<li>Schedule, reschedule, and cancel appointments using Athena EHR and follow up with reminders.</li>
<li>Monitor the front desk email and phone lines; relay messages to clinicians.</li>
<li>Assist clients with portal access, login issues, and password resets.</li>
</ul>
Registration &amp; Intake
<ul>
<li>Register new clients: collect insurance details, IDs, demographic info, signed consents.</li>
<li>Update records with changes in address, insurance, or contact info.</li>
<li>Walk clients through digital forms and use of the online portal.</li>
</ul>
Insurance Verification &amp; Billing Support
<ul>
<li>Verify client eligibility using Athena and external payer portals.</li>
<li>Collect co-pays via portal, card, or cash, and issue receipts.</li>
<li>Assist in pre-authorizations when needed and explain benefits to clients.</li>
<li>Follow up on overdue balances and answer billing-related questions.</li>
</ul>
Administrative Office Duties
<ul>
<li>Sort, distribute, and manage mail and deliveries.</li>
<li>Complete daily open/close duties: lighting, trash, office reset</li>
<li>Handle phone calls, faxes, scanning, filing, and basic data entry.</li>
<li>Maintain confidentiality when handling medical records and documentation.</li>
<li>Ensure HIPAA compliance in all areas of communication and recordkeeping.</li>
</ul>
You’ll coordinate daily with our Administrative Operations Coordinator to: 
<ul>
<li>Ensure accurate insurance entries and file transitions.</li>
<li>Support hiring-related documentation and client intake alignment.</li>
<li>Provide consistent messaging and scheduling support for providers.</li>
<li>Work together on shared tasks like inventory, safety checks, and front office organization.</li>
</ul>
Qualifications
<ul>
<li>2+ years of experience in a medical office, front-desk, or behavioral health setting strongly preferred.</li>
<li>High school diploma or equivalent required; associate’s or bachelor’s degree a plus.</li>
<li>Knowledge of mental health terminology and common office procedures.</li>
<li>Strong computer literacy: Apple/IOS computers Athena EHR platform, Google Suite, Microsoft Office, and&nbsp;</li>
<li>Proven ability to handle sensitive and confidential client information appropriately.</li>
<li>Excellent customer service, phone etiquette, and verbal communication skills.</li>
<li>Ability to multitask with poise in a high-paced environment.</li>
</ul>
Ideal Candidate Traits
<ul>
<li>Friendly, warm, and emotionally intelligent with a calming presence.</li>
<li>Extremely detail-oriented and loves a structured front desk routine.</li>
<li>Clear communicator who can explain processes, answer questions, and troubleshoot calmly.</li>
<li>Loves being part of a mission-driven team supporting mental health in the Black community. </li>
</ul>
 Tags #CompassHealth #SignatureHealth #ApplewoodCenters #CareAlliance #BlackMentalHealth #ClevelandJobs #BehavioralHealthAdmin #HealthcareJobs #HRandCompliance #Bellefaire #frontline #ohioguidestone #CompassHealth #BehavioralHealthJobs #MedicalSecretary #MentalHealthFrontDesk #AthenaJobs

<h3>Job Description</h3>
Job Description
Are you ready to embark on a rewarding career in pet care? New Horizon Kennel is searching for a dedicated and enthusiastic full-time Client Services Specialist to join our team in Port Byron, IL, servicing the Quad City area!
As a Client Services Specialist, you'll enjoy a competitive wage - typical starting rate of $18-$20, depending on experience, with potential pay up to $22 based on length of service and job performance, along with a range of company-wide benefits, including a retirement plan, Health Insurance for our Full-time employees, paid time off (PTO), employee discounts, and professional development assistance. Our company culture is built on teamwork, respect, and a shared passion for pets. Apply today and take the first step toward a fulfilling customer service career with us!
LEARN ABOUT US
In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us!
WHAT YOUR DAY ENTAILS
As a Client Services Specialist, you'll be the key point of contact for our valued clients, handling interactions by phone, in-person, and electronically. Your responsibilities will include meticulous data entry with quality control and proactive client account maintenance. Picture a day where your positive attitude and attention to detail shine as you ensure seamless scheduling and exceptional service delivery. Join us, and let each day be a rewarding experience in the world of pet care.
OUR IDEAL CLIENT SERVICES SPECIALIST
Ask yourself: Do you possess a keen sense of ethics, attention to detail, and a positive attitude? Are you an active listener with excellent time management and critical thinking skills? If you answered "yes" to these questions and can meet the following requirements, we need you as our Client Services Specialist!
<ul>
<li>High school diploma or equivalent</li>
<li>2 years of front-office customer service experience</li>
<li>2 years of experience working with Microsoft Office, including Excel</li>
<li>Physical ability to lift 50 lbs and spend most of your shift seated</li>
</ul>
WORK SCHEDULE
We are looking for someone who can work varying shifts. Your schedule can span the following days and times, with some variances based on business needs:
<ul>
<li>Monday through Saturday, 7:30-12:30 AM or 2:30-6:30 PM</li>
</ul>
Plan on working five 4-hour shifts or a similar schedule, and it is unlikely you will be required to work all 6 days each week.
ARE YOU READY TO JOIN OUR TEAM?
Apply now and be part of a team dedicated to delivering exceptional pet care services. Our initial application process is quick, easy, and mobile-friendly. Seize the opportunity to advance your career and make a meaningful impact in the lives of pets and their owners. Join New Horizon Kennel today!
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
The Affinity Center is an innovative, multi-disciplinary treatment center that specializes in the evaluation and treatment of ADHD and mood disorders for both children and adults. Applicants must be able to demonstrate competencies in the following areas: utilization of electronic health records, as well as strong verbal communication skills, writing skills, attention to detail, the ability to work in a fast paced environment, and must above all, be able to prioritize excellent client/patient services.
Daily tasks include, but are not limited to:
*Answering client calls and messages, and clearly communicate needs and expectations to both client and clinical/medical team.
* Scheduling appointments, taking payments, and other office tasks as needed.
* Supporting clinical and medical provider staff
Education requirements:
*High school diploma and college or trade education
*Minimum 5 years client (customer) service in professional or therapeutic setting
*Proficient knowledge of Microsoft office programs and Electronic Health Record administration
Understanding of HIPAA rules and regulations preferred
*PART-TIME coverage needed for Tuesdays &amp; Thursdays 9-5PM
If interested, please send a resume along with a cover letter. Please note that submissions without a cover letter will NOT be reviewed. 
We invite you to visit our website: <a href="http://www.theaffinitycenter.com" target="_blank">www.theaffinitycenter.com</a>.

<h3>Job Description</h3>
Job Description
Company Overview 
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   
Client Services Specialist
The ideal candidate will play a pivotal role in onboarding and offboarding properties within our property management portfolio. The Client Services Specialist will collaborate with various stakeholders to ensure seamless transitions regardless of if they are entering or exiting the Asset Living portfolio. This role involves a combination of administrative tasks, document management, and coordination to facilitate the process from initiation to completion. 
Essential Duties &amp; Responsibilities
<ul>
<li>Build and maintain strong relationships with clients by understanding their needs and ensuring a high level of customer satisfaction. </li>
<li>Act as the main point of contact for client inquiries, concerns, and escalations. </li>
<li>Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of our products/services. </li>
<li>Provide training sessions to clients on our platform, features, and best practices. </li>
<li>Investigate and resolve client issues in a timely and effective manner. </li>
<li>Collaborate with cross-functional teams to address and resolve complex client challenges. </li>
<li>Develop and maintain a deep understanding of our products and services to effectively communicate features and benefits to clients.</li>
<li>Stay informed about industry trends and updates to provide clients with relevant information. </li>
<li>Gather client feedback and insights to identify opportunities for improvement and enhance overall client experience. </li>
<li>Regularly communicate client feedback to internal teams for continuous product/service enhancement. </li>
<li>Maintain accurate client records and documentation. </li>
<li>Generate and analyze reports to track key performance indicators and provide insights to management. </li>
<li>Travel Requirement: This position does not require travel.</li>
</ul>
Education &amp; Experience
<ul>
<li>Bachelor's degree or equivalent work experience. </li>
<li>Proven experience in client services or a related customer-facing role. </li>
<li>Excellent communication and interpersonal skills. </li>
<li>Strong problem-solving abilities and attention to detail. </li>
<li>Ability to work collaboratively in a team environment. </li>
<li>Proficient in using CRM software and Microsoft Office Suite. </li>
</ul>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

<h3>Job Description</h3>
Job Description
Company Overview 
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   
Client Services Specialist
The ideal candidate will play a pivotal role in onboarding and offboarding properties within our property management portfolio. The Client Services Specialist will collaborate with various stakeholders to ensure seamless transitions regardless of if they are entering or exiting the Asset Living portfolio. This role involves a combination of administrative tasks, document management, and coordination to facilitate the process from initiation to completion. 
Essential Duties &amp; Responsibilities
<ul>
<li>Build and maintain strong relationships with clients by understanding their needs and ensuring a high level of customer satisfaction. </li>
<li>Act as the main point of contact for client inquiries, concerns, and escalations. </li>
<li>Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of our products/services. </li>
<li>Provide training sessions to clients on our platform, features, and best practices. </li>
<li>Investigate and resolve client issues in a timely and effective manner. </li>
<li>Collaborate with cross-functional teams to address and resolve complex client challenges. </li>
<li>Develop and maintain a deep understanding of our products and services to effectively communicate features and benefits to clients.</li>
<li>Stay informed about industry trends and updates to provide clients with relevant information. </li>
<li>Gather client feedback and insights to identify opportunities for improvement and enhance overall client experience. </li>
<li>Regularly communicate client feedback to internal teams for continuous product/service enhancement. </li>
<li>Maintain accurate client records and documentation. </li>
<li>Generate and analyze reports to track key performance indicators and provide insights to management. </li>
<li>Travel Requirement: This position does not require travel.</li>
</ul>
Education &amp; Experience
<ul>
<li>Bachelor's degree or equivalent work experience. </li>
<li>Proven experience in client services or a related customer-facing role. </li>
<li>Excellent communication and interpersonal skills. </li>
<li>Strong problem-solving abilities and attention to detail. </li>
<li>Ability to work collaboratively in a team environment. </li>
<li>Proficient in using CRM software and Microsoft Office Suite. </li>
</ul>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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