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Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our IT - Infrastructure team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will facilitate the development, coordination and integration of program related activities through vendor-supported corporate applications. You will also define system scope, objectives and business requirements to meet user needs. Included with that, you will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on projects. Also, you will provide coordination and services relevant to key functions of software supported by the Information Technology (IT) department, which supports a variety of end users and software, usually provided by a third-party vendor. Lastly, you will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>70% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops and maintains workflows, business rules, user interface policies, client scripts and integrations.</li>
<li>Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation.</li>
<li>Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation.</li>
<li>Configure ServiceNow modules such as ITSM, ITOM, ITAM, SPM or others as required.</li>
<li>Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. </li>
</ul>
</li>
<li>25% - Technical Support
<ul>
<li>Processes core system configuration as well as day-to-day user requests and incidents.</li>
<li>Creates technical design, ServiceNow code and architecture and works with key business units to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform.</li>
<li>Provides technical guidance on existing workflows for streamlining and improved efficiency.</li>
<li>Provides production support to resolve problems with production processing. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information services or related field PLUS 5 years of direct experience as a ServiceNow admin or application owner required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of IT technical application support experience required. </li>
<li>5 years of computer hardware and/or software troubleshooting techniques and system support required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>ServiceNow Certified Implementation Specialist. </li>
<li>ServiceNow Certified Application Developer. </li>
<li>Information Technology Infrastructure Library certification. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6635684&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 22, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6635684" target="_blank">https://jobs.caloptima.org/jobs/sr-servicenow-analyst-corporate-applications-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-59ee343dbcbd4147a2fd5b16aef95707

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr)

<h3>Job Description</h3>
Job Description
Company Overview 
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   
Client Services Specialist
The ideal candidate will play a pivotal role in onboarding and offboarding properties within our property management portfolio. The Client Services Specialist will collaborate with various stakeholders to ensure seamless transitions regardless of if they are entering or exiting the Asset Living portfolio. This role involves a combination of administrative tasks, document management, and coordination to facilitate the process from initiation to completion. 
Essential Duties &amp; Responsibilities
<ul>
<li>Build and maintain strong relationships with clients by understanding their needs and ensuring a high level of customer satisfaction. </li>
<li>Act as the main point of contact for client inquiries, concerns, and escalations. </li>
<li>Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of our products/services. </li>
<li>Provide training sessions to clients on our platform, features, and best practices. </li>
<li>Investigate and resolve client issues in a timely and effective manner. </li>
<li>Collaborate with cross-functional teams to address and resolve complex client challenges. </li>
<li>Develop and maintain a deep understanding of our products and services to effectively communicate features and benefits to clients.</li>
<li>Stay informed about industry trends and updates to provide clients with relevant information. </li>
<li>Gather client feedback and insights to identify opportunities for improvement and enhance overall client experience. </li>
<li>Regularly communicate client feedback to internal teams for continuous product/service enhancement. </li>
<li>Maintain accurate client records and documentation. </li>
<li>Generate and analyze reports to track key performance indicators and provide insights to management. </li>
<li>Travel Requirement: This position does not require travel.</li>
</ul>
Education &amp; Experience
<ul>
<li>Bachelor's degree or equivalent work experience. </li>
<li>Proven experience in client services or a related customer-facing role. </li>
<li>Excellent communication and interpersonal skills. </li>
<li>Strong problem-solving abilities and attention to detail. </li>
<li>Ability to work collaboratively in a team environment. </li>
<li>Proficient in using CRM software and Microsoft Office Suite. </li>
</ul>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Client Services Specialist

<h3>Job Description</h3>
Job Description
Are you a proactive go-getter who thrives on making a difference? We are on a mission to help our clients live longer and healthier lives through nutritional solutions, and we need someone who embodies this mission in their core.
Who You Are:
<ul>
<li>Proactive Problem-Solver:&nbsp;You anticipate needs and act without waiting to be asked. You’re quick to propose solutions and strategies, but you do so without ego, always open to feedback and ready to pivot.</li>
<li>Ego-Free Collaborator:&nbsp;You bring ideas to the table but are not wedded to them. Your focus is on the best outcome, not on being right.</li>
<li>Analytical and Agile:&nbsp;You think fast and move faster. Your decisions are data-driven, but you’re also ready to roll up your sleeves and tackle any task that comes your way.</li>
<li>Mission-Driven:&nbsp;You resonate with our goal of improving lives through nutrition. This isn’t just a job for you; it’s a purpose you’re passionate about.</li>
<li>Resilient and Mature:&nbsp;You handle sophisticated, sometimes difficult customers with grace. You’re resilient enough to take blunt criticism in stride and use it to improve.</li>
</ul>
What You'll Do:
<ul>
<li>Customer Interaction:&nbsp;Engage with customers in person, via phone, email, and text. Listen to their needs, provide tailored solutions, and build lasting relationships.</li>
<li>Creative Solutions:&nbsp;Collaborate with our small team in West L.A. to develop innovative strategies for different markets. You should be able to explore our products and suggest creative ideas that align with our mission.</li>
<li>Sales Expertise:&nbsp;Demonstrate previous sales success and bring creativity to the table. For example, you should be able to suggest, expand, and develop relationships with various health partners, turning leads into long-term clients.</li>
<li>Sales and Relationship Building:&nbsp;Sell our products by understanding and addressing customer needs, and expand our reach by developing strategic partnerships with health-focused organizations.</li>
<li>Get the Job Done:&nbsp;Be prepared to do whatever it takes to accomplish the mission. Flexibility is key, as a typical day could involve all of the above tasks. If you’re not willing to adapt and handle diverse responsibilities, this role isn’t for you.</li>
</ul>
Our company is well-established with a stellar reputation, poised for rapid growth. We need a key contributor who is ready to embrace this challenge. This is not a cushy job, and it’s not for everyone. But for the right person, it’s an opportunity to make a significant difference.
Company DescriptionNutriFit specializes in creating fresh, customized and delivered meals. We have been Los Angeles's premium healthy meal delivery company since 1987, providing custom solutions that help our clients achieve optimal health and well-being. 
<h3>Company Description</h3>
NutriFit specializes in creating fresh, customized and delivered meals. We have been Los Angeles's premium healthy meal delivery company since 1987, providing custom solutions that help our clients achieve optimal health and well-being.

<h3>Job Description</h3>
Job Description
(On-site | Monday–Friday, between 7 AM–5 PM)
💼 Position Type: Contract-to-Hire
&amp;#x1F4B0; Starting Pay: $18/hour (with potential increases upon direct hire) $19 an hour for bilingual
About the Role:
We’re hiring Client Services Specialists to join a high-volume call center team supporting customers with existing loans. This role is ideal for individuals with a background in billing, banking, and customer service who thrive in fast-paced environments.
Responsibilities:
<ul>
<li>Handle 80+ inbound calls daily from customers needing loan assistance</li>
<li>Assist with ACH setups/cancellations, payments, adjustments, and credits</li>
<li>Support login issues on the payment portal</li>
<li>Process mail correspondence and calculate loan payments</li>
<li>Deliver excellent customer care with professionalism and empathy</li>
</ul>
What We’re Looking For:
Must-Haves:
<ul>
<li>2+ years of inbound call center experience</li>
<li>Strong computer skills and ability to navigate multiple systems</li>
<li>Excellent communication and multitasking abilities</li>
<li>Reliable attendance and punctuality</li>
<li>Culture fit: driven, adaptable, and team-oriented</li>
</ul>
Nice-to-Haves:
<ul>
<li>Bilingual in Spanish</li>
<li>Experience in banking, billing, loans, or mortgage servicing</li>
<li>Familiarity with the STAR interview method</li>
</ul>
Disqualifiers:
<ul>
<li>Short or inconsistent job history</li>
<li>No call center experience</li>
<li>Sales-only background</li>
<li>Timid or disengaged demeanor</li>
</ul>
Training Schedule:
<ul>
<li>Week 1: Tuesday–Friday, 9 AM–3 PM</li>
<li>Week 2: Monday–Friday, 9 AM–3 PM</li>
<li>Week 3: Nesting period on assigned schedule</li>
<li>Permanent schedule assigned based on business needs</li>
</ul>
Perks &amp; Benefits:
<ul>
<li>Twice-monthly office lunches &amp; monthly gift card drawings</li>
<li>Skill-based pay increases (up to $3 bump)</li>
<li>Annual performance reviews</li>
<li>Benefits: Medical, Dental, Vision, 401(k), PTO, Holidays</li>
<li>PTO increases with tenure:
<ul>
<li>Year 1: 40 hours</li>
<li>Year 2: 70 hours</li>
<li>Years 3–5: 120 hours</li>
</ul>
</li>
</ul>
Ready to apply?
Join a team that values growth, culture, and customer care. We’re excited to meet candidates who are passionate about helping others and ready to grow their careers.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucson,AZ.
Application Deadline
This position is anticipated to close on Nov 3, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionReady Credit Corporation Client Services Specialist Eden Prairie, MN Ready Credit For over 16 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers.&nbsp;&nbsp;<a href="https://www.readycreditcorp.com/" target="_blank">https://www.readycreditcorp.com/</a> We are seeking a Client Services Specialist to join our team. As a Client Service Specialist you will be responsible for serving customers and partners by resolving customer issues, assisting customers in using our products, responding to requests, following compliance guidelines, and maintaining quality service. Key Experience Needed:
<ul>
<li>College degree or equivalent of Call Center experience</li>
<li>3-5 years of Customer Service Experience.</li>
<li>Excellent communication (both verbal and written) skills, a solid foundation in business application development, and a “can do” attitude.</li>
<li>Must be able to develop formal business documents following established documentation/presentation software packages (or similar products from other vendors): Google Suites, Ticketing Systems, Salesforce experience helpful.</li>
<li>Strong attention to detail</li>
<li>Bilingual in English and Spanish preferred.</li>
</ul>
 Position Responsibilities:
<ul>
<li>Promptly answer customer support emails within required SLA timeframes.</li>
<li>Follow up with customers to ensure card issues are resolved in a timely manner.</li>
<li>Provide light phone support.</li>
<li>Provide application support to our partners that service our clients.</li>
<li>Introduce and train call center partners with enhanced features and functionalities.</li>
<li>Properly assign tickets for supply requests.</li>
<li>Assist with preparing statistical reports and providing reports within established timeframes.</li>
<li>Monitor and track customer complaints and provide monthly reports.</li>
<li>Prepares work by gathering sorting, organizing, and recording data, information, and documents.</li>
<li>Attend partner calibration calls and process improvement meetings.</li>
<li>Work with finance and compliance regarding cards and incidents related to fraud.</li>
<li>Resolving service issues and preventing additional issues by improving processes.</li>
<li>Ability to work with minimal supervision and independently once trained.</li>
<li>Acting as a client advocate with a focus on improving the customer experience.</li>
</ul>
 Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. &nbsp;
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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<h3>Job Description</h3>
Job Description
At RSS Technology Solutions, we take pride in supporting our teams with timely, efficient, and professional technical coordination. We are currently seeking an Account Specialist to join our Client Services team at our Blankenbaker location. This role is critical in ensuring smooth communication, accurate service order management, and a seamless customer support experience.
As an Account Specialist, you will serve as a key liaison between our clients and internal teams, managing account onboarding, billing, and lifecycle tracking with precision and professionalism. You’ll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on outstanding payments. This role requires a sharp eye for detail, calm under pressure, and the ability to navigate both client-facing interactions and internal team dynamics. Your success will depend on your ability to absorb complex processes quickly, think systematically, and deliver consistent, high-quality service in a fast-paced environment.
Key Responsibilities
<ul>
<li>Onboard new client accounts and ensure complete setup in CRM.</li>
<li>Maintain accuracy in client records and account data. </li>
<li>Manage recurring and complex billing processes.</li>
<li>Track account lifecycle, including client imports and service timelines.</li>
<li>Generate invoices and follow up on unpaid or outstanding invoices.</li>
<li>Monitor accounts receivable (AR) and support financial tracking.</li>
<li>Act as a responsive point of contact for client and account issues.</li>
<li>Collaborate across departments, efficiently and professionally managing internal communications.</li>
<li>Maintain clear records of service orders and resolutions. </li>
</ul>
Desired Attributes
<ul>
<li>Exceptionally detail-oriented, with a track record of catching what others might miss.</li>
<li>Capable of managing projects from start to finish with minimal oversight.</li>
<li>Clear, confident communicator with a calm and professional phone presence.</li>
<li>Skilled in de-escalating tense situations and navigating difficult conversations with empathy and control.</li>
<li>Thinks systematically and can grasp and operate within complex processes.</li>
<li>Team-oriented and always ready to step in and support colleagues when needed.</li>
<li>Emotionally intelligent, with strong interpersonal awareness and timing in communication.</li>
<li>Open to feedback and able to apply it constructively for continuous growth.</li>
<li>Grounded and dependable—personable without being overly chatty, and able to engage appropriately across a range of personalities.</li>
</ul>
Qualifications
<ul>
<li>Previous experience in account setup, billing, or accounts receivable (AR) is strongly preferred.</li>
<li>Proven ability to thrive in fast-paced, detail-intensive work environments.</li>
<li>Technically savvy and comfortable learning new systems; experience with CRM platforms preferred.</li>
<li>Prior experience working in small business settings or dynamic, cross-functional teams is a bonus.</li>
<li>Excellent written and verbal communication skills, with a professional and clear style.</li>
</ul>
What We Offer
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Recognition for exceptional performance.</li>
</ul>
RSS Technology Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at RSS Technology Solutions and become a valued member of a team where your technical expertise is recognized and rewarded!

<h3>Job Description</h3>
Job Description
Are you ready to embark on a rewarding career in pet care? New Horizon Kennel is searching for a dedicated and enthusiastic full-time Client Services Specialist to join our team in Port Byron, IL, servicing the Quad City area!
As a Client Services Specialist, you'll enjoy a competitive wage of $18 - $22 per hour, along with a range of company-wide benefits, including a retirement plan, Health Insurance for our Full-time employees, paid time off (PTO), a flexible spending account (FSA) for health care and dependent care, employee discounts, and professional development assistance. Our company culture is built on teamwork, respect, and a shared passion for pets. Apply today and take the first step toward a fulfilling customer service career with us!
LEARN ABOUT US
In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us!
WHAT YOUR DAY ENTAILS
As a Client Services Specialist, you'll be the key point of contact for our valued clients, handling interactions by phone, in-person, and electronically. Your responsibilities will include meticulous data entry with quality control and proactive client account maintenance. Picture a day where your positive attitude and attention to detail shine as you ensure seamless scheduling and exceptional service delivery. Join us, and let each day be a rewarding experience in the world of pet care.
OUR IDEAL CLIENT SERVICES SPECIALIST
Ask yourself: Do you possess a keen sense of ethics, attention to detail, and a positive attitude? Are you an active listener with excellent time management and critical thinking skills? If you answered "yes" to these questions and can meet the following requirements, we need you as our Client Services Specialist!
<ul>
<li>High school diploma or equivalent</li>
<li>2 years of front-office customer service experience</li>
<li>2 years of experience working with Microsoft Office, including Excel</li>
<li>Physical ability to lift 50 lbs and spend most of your shift seated</li>
</ul>
WORK SCHEDULE
We are looking for someone who can work varying shifts. Your schedule can span the following days and times, with some variances based on business needs:
<ul>
<li>Monday through Saturday, 7:30-12:30 AM or 2:30-6:30 PM</li>
</ul>
Plan on working five 4-hour shifts or a similar schedule, and it is unlikely you will be required to work all 6 days each week.
ARE YOU READY TO JOIN OUR TEAM?
Apply now and be part of a team dedicated to delivering exceptional pet care services. Our initial application process is quick, easy, and mobile-friendly. Seize the opportunity to advance your career and make a meaningful impact in the lives of pets and their owners. Join New Horizon Kennel today!
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description Client Services SpecialistLogistics$22.00 per hourShifts BelowLockbourne, Ohio (onsite)Temp to HireWhy You’ll Love This Job:
<ul>
<li>After being hired on, the following benefits are offered:
<ul>
<li>Medical, dental, and vision insurance</li>
<li>401k and PTO</li>
</ul>
</li>
<li>Work for one of the fast-growing logistics providers in the 3PL industry; (over 120 locations across 30 countries)</li>
<li>Shifts Available:
<ul>
<li>Monday-Friday; 11:30p-8:00a</li>
<li>Friday-Sunday; 5:00a-5:00p </li>
</ul>
</li>
</ul>
What You’ll Do:
<ul>
<li>Responds to orders, general client inquiries, invoice questions and client complaints</li>
<li>Support 50 clients and 8-10 job sites</li>
<li>Communicate with leadership teams of clients and internal</li>
<li>Resolves issues with orders, delivery dates or service</li>
<li>Label packages and ensure packaging is correct</li>
<li>Pulling if reports and comparing/tracking data</li>
<li>Utilize Microsoft Excel and Smartsheet</li>
<li>Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution</li>
</ul>
What We’re Looking For: 
<ul>
<li>Must be comfortable with learning quickly</li>
<li>Strong writing skills and email communication</li>
<li>Must have great attention to detail</li>
<li>Learn all warehouse functions</li>
<li>Knowledgeable with Microsoft Outlook – Dynamic Rules, Teams, and Excel
<ul>
<li>Functions, X-Look Ups, =SUM</li>
</ul>
</li>
<li>Client service skills, quality focused and the ability to multitask</li>
<li>Familiarity with ChatGPT and Copilot</li>
<li>Freight forwarding knowledge</li>
<li>Strong conflict resolution skills</li>
</ul>
Apply Today!Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About DawsonDawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application. #ZR

<h3>Job Description</h3>
Job DescriptionCompany Description 
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-tobe-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description 
This role is based in our Boulder, CO office.
This position serves as a vital customer advocate, proactively managing relationships with attendees, exhibitors, and staff across all events, both in-office and onsite. The role requires effective communication skills to convey information regarding registration processes, exhibitor service requirements, training programs, booth regulations and enforcement, as well as comprehensive event details. The Client Services Specialist is responsible for identifying opportunities for service enhancement, developing new programs, and implementing improved communication methodologies to elevate the customer experience.&nbsp;
Key Accountabilities&nbsp;
<ul>
<li>Deliver exceptional customer service by responding to all inquiries within 24 business hours, demonstrating ownership and accountability for resolution.&nbsp;</li>
<li>Manage multi-channel customer communications including phone calls, voicemail, email, chat, and social media platforms with professional expertise.&nbsp;</li>
<li>Conduct comprehensive reviews of event websites, ensuring optimal accuracy, functionality, and user experience for both external and internal stakeholders.&nbsp;</li>
<li>Utilize problem-solving skills to diagnose issues and implement effective solutions that address customer concerns promptly.&nbsp;</li>
<li>Collaborate with cross-functional teams and vendors to research, identify, and implement innovative service enhancements and process improvements.&nbsp;</li>
<li>Demonstrate proficiency across multiple registration platforms to complete or create registrations with attention to detail.&nbsp;</li>
<li>Maintain meticulous tracking of exhibitor schedules through various communication channels, ensuring all stakeholders remain informed.&nbsp;</li>
<li>Partner with operations teams to develop customer pricing kits and establish competitive pricing structures.&nbsp;</li>
<li>Lead the development and management of comprehensive exhibitor service kits for assigned events, including exhibitor services, vendor information, and booth regulations.&nbsp;</li>
<li>Travel to conferences, tradeshows, vendor meetings, and client sites as required (approximately 20% annually).&nbsp;</li>
<li>Serve as the primary point of on-site contact across different disciplines with particular emphasis on Floor Management responsibilities.&nbsp;</li>
<li>Perform additional duties as assigned by management, demonstrating flexibility and initiative.&nbsp;</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>Associate degree or equivalent experience&nbsp;</li>
<li>Minimum 1 years of customer service experience, event coordination, or project management of exhibitors required&nbsp;</li>
<li>Intermediate computer skills required&nbsp;</li>
<li>Excellent oral and written communication required&nbsp;</li>
<li>Demonstrated proficiency in multi-channel customer engagement, including email, phone, chat, and in-person interactions&nbsp;</li>
</ul>
 Additional Information 
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at&nbsp;LifeAt.Informa.com
Our benefits include:
<ul>
<li>Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment</li>
<li>Broader impact: take up to four days per year to volunteer, with charity match funding available too</li>
<li>Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves</li>
<li>Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year</li>
<li>Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount</li>
<li>Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more</li>
<li>Recognition for great work, with global awards and kudos programs</li>
<li>As an international company, the chance to collaborate with teams around the world</li>
</ul>
The pay range&nbsp;for this role is $50,000 - $53,000 depending on experience
This posting will expire 11/3
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here

<h3>Job Description</h3>
Job Description
Job Description
Client Service Specialist
The Client Service Specialist reports to the Client Service Manager and ensures our offices in Northern California, Southern California, and Nevada run efficiently, while building trusting relationships with clients. The Client Service Specialist is the first point of contact for our clients and works in person at the office answering phone calls, confirming scheduled appointments, resolving issues, updating client information, and dispatching technicians. The Client Service Specialist maximizes technician time and mileage when dispatching. As needed, the Client Service Specialist will update clients on any changes. The Client Service Specialist ensures customer satisfaction by following up with clients after their services have been performed.
Remote Work Available:
<ul>
<li>None</li>
</ul>
Supervisory Responsibilities
<ul>
<li>None</li>
</ul>
Duties and Responsibilities
<ul>
<li>Adheres to all standard telephone measurements set in place. Uses proper telephone etiquette.</li>
<li>Answers email and phone inquiries by clarifying desired information; researches, locates, and provides information all while maintaining HIPAA.</li>
<li>Answers phones, looks up results, enters orders and results in LIMS, answers clinic questions as capable and appropriate or refers questions to Laboratory Manager as needed.</li>
<li>Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.</li>
<li>Diagnoses, responds, and troubleshoots with high levels of customer service when responding to breakdowns, unforeseen changes to “en route” deliveries, driver call offs, customer delays, etc.</li>
<li>Assists with day to day operations in a timely manner.</li>
<li>Understands individual client needs and builds rapport with all client contacts.</li>
<li>Communicates with clients by way of phone calls, email, or site visits frequently.</li>
<li>Fielding and assisting with client requests with utmost urgency and accuracy.</li>
<li>Acts as a liaison between our contingent employees and client companies.</li>
<li>Assists with employee needs and inquiries in a timely manner.</li>
<li>Handles contingent employee concerns, complaints, and/or needs and facilitates a resolution.</li>
<li>Assists with onboarding of new facilities and clients.</li>
<li>Performs blood draws at sites as needed</li>
<li>Schedules regular maintenance on all vehicles.</li>
<li>Establishes efficient routes and transportation schedules.</li>
<li>Monitors Drivers to ensure adherence to schedules and proper driving practices.</li>
<li>Monitors employee check outs and daily emails to ensure that the technicians are following the best practices when it comes to work related tasks, client satisfaction, and handling any issues that may arise.</li>
<li>May assist with training, coaching, and the development of coworkers and students.</li>
<li>Performs other duties as assigned.</li>
<li>Must take all assigned Human Resources trainings and classes.</li>
<li>Responsible for attending all department and staff meetings.</li>
</ul>
Education and Experience
<ul>
<li>High School Diploma or GED.</li>
<li>1 year experience in a Phlebotomy or Medical Assistant role, required.</li>
<li>Certified Phlebotomy Technician I license, required.</li>
</ul>
Knowledge, Skills and Abilities Required
<ul>
<li>Record maintenance skills.</li>
<li>Ability to provide excellent customer service.</li>
<li>Ability to communicate effectively, both verbally and written.</li>
<li>Ability to independently tackle tasks.</li>
<li>Ability to quickly address and resolve issues.</li>
<li>Ability to maintain calendars and schedule appointments.</li>
<li>Ability to understand and follow specific instructions and procedures.</li>
<li>Ability to prepare and print routine correspondence, labels, and/or other basic written material.</li>
<li>Word processing and/or data entry skills.</li>
<li>Skill in the use of operating basic office equipment.</li>
</ul>
Physical Requirements
<ul>
<li>Work is normally performed in a typical interior/office work environment.</li>
<li>Work may require prolong periods of driving and sitting in a vehicle.</li>
<li>Prolonged periods of sitting and a desk and working on a computer.</li>
<li>Prolonged periods of standing at a copy machine.</li>
<li>Must be able to lift up to 25 pounds.</li>
</ul>
 Monday - Friday 3:00pm - 11:30pm

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