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<h3>Job Description</h3>
With industry-leading capabilities in battery management, remanufacturing, diagnostics, and valuation, EV Battery Solutions (EVBS) provides unmatched support for EV batteries across every stage of their life cycle. We focus on comprehensive, end-to-end battery lifecycle management, from initial use in vehicles to diagnosis, repair, repurposing, and eventual recycling. What You'll Do As a Senior Software Engineer on our team, you will be responsible for developing software systems that collect, manage, and analyze battery lifecycle data in alignment with our product roadmap. You'll work closely with a collaborative team to build and maintain applications that deliver critical functionality; improving performance, maintaining high code quality, and reducing technical debt. The ideal candidate will have a strong background in full stack development, experience working in Agile environments, and a proven ability to deliver high-quality, scalable solutions. You'll also play an active role in sprint planning, architecture discussions, mentoring junior engineers, and staying up to date with emerging technologies-including AI tools that enhance software development workflows. Minimum Qualifications 
<ul>
<li>Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field </li>
<li>4+ years of full stack software development experience</li>
<li>4+ years of experience with PHP, jQuery, and Bootstrap</li>
<li>4+ years of experience developing on cloud platforms (AWS preferred; Azure or GCP acceptable)</li>
</ul>
 Preferred Qualifications 
<ul>
<li>Experience with additional tech-stacks such as: Java, .NET or Node.js</li>
<li>Experience working with relational databases, preferably MySQL</li>
<li>Proven ability to work independently and take ownership of projects</li>
<li>Strong planning and time management skills; meeting deadlines and quality standards</li>
<li>Effective communicator; able to present technical information clearly to both technical and non-technical audiences</li>
<li>Skilled at collaborating across cross-functional teams and aligning stakeholders around shared goals</li>
<li>Demonstrated experience with:
<ul>
<li>Agentic coding</li>
<li>AI-assisted development tools (e.g., GitHub Copilot, ChatGPT)</li>
<li>Advanced prompt engineering</li>
</ul>
</li>
</ul>
 USD 99,000.00 - 165,000.00 per year Compensation: Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Sr Software Engineer

<h3>Job Description</h3>
Cox Automotive is seeking a talented and experienced Senior Cybersecurity Engineer to join our Identity and Access Management (IAM) team. The ideal candidate will be responsible for designing, developing, and maintaining identity governance solutions using SailPoint Identity Security Cloud. This role requires strong development skills, a deep understanding of IAM principles, and experience integrating SailPoint with various enterprise systems. Primary Responsibilities: 
<ul>
<li>Demonstrated ability to design, configure, and deploy SailPoint Identity Security Cloud solutions, including workflows, connectors, and custom rules.</li>
<li>Troubleshooting complex identity issues and implementing scalable, secure solutions.</li>
<li>Effectively partners with cross-functional teams including security, compliance, and application owners to deliver IAM solutions aligned with business needs.</li>
<li>Applies best practices in identity governance, access control, and risk mitigation throughout the development lifecycle.</li>
<li>Delivers high-quality code with thorough documentation and adheres to change management and version control standards.</li>
<li>Stays current with emerging IAM trends, SailPoint updates, and security frameworks to drive innovation and improvement.</li>
<li>Design, develop, and implement identity governance solutions using SailPoint Identity Security Cloud</li>
<li>Configure and customize SailPoint components such as connectors, workflows, rules, roles, policies, and certifications.</li>
<li>Integrate SailPoint with various systems and applications (e.g., Active Directory, databases, cloud platforms) for automated provisioning and deprovisioning.</li>
</ul>
 Minimum Requirements: 
<ul>
<li>Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field</li>
<li>Ability to develop and maintain custom SailPoint rules (e.g., provisioning, correlation, and certification rules) using Java, BeanShell and REST/SOAP APIs for customizing and integrating SailPoint solutions.</li>
<li>Experience with troubleshooting and resolving issues related to identity lifecycle events, access provisioning, and system integrations.</li>
<li>Ability to collaborate with cross-functional teams including security, compliance, and application owners to gather requirements and deliver IAM solutions.</li>
<li>Experience documenting technical designs, configurations, and procedures to ensure maintainability and knowledge sharing.</li>
<li>Familiarity with Privileged Access Management (PAM) tools such as CyberArk, and secrets management platforms like HashiCorp Vault or Azure Key Vault.</li>
<li>Experience integrating SailPoint with cloud platforms (e.g., Azure AD/Entra ID, AWS IAM, Okta).</li>
<li>Knowledge of directory services such as Active Directory, LDAP, and database systems (e.g., Oracle, SQL Server).</li>
<li>Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future</li>
</ul>
 USD 99,000.00 - 165,000.00 per year Compensation: Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Senior Cybersecurity Workforce Identity Engineer

<h3>Job Description</h3>
The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills. Cybersecurity Detection Engineering: 
<ul>
<li>Define detection engineering strategy, roadmap, and objectives to achieve.</li>
<li>Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms.</li>
<li>Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security.</li>
<li>Leverage industry standard MITRE frameworks to identify detection coverage and close gaps.</li>
<li>Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness.</li>
<li>Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner.</li>
<li>Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team.</li>
<li>Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering.</li>
<li>Evaluate, validate, tune, and sunset where necessary detection capabilities</li>
<li>Maintains operational guidelines, diagrams, and documentation for security detection and response.</li>
</ul>
 Incident Response Support: 
<ul>
<li>Collaborate with the incident response team to ensure rapid detection and containment of cyber threats.</li>
<li>Provide technical expertise and guidance to develop detection use cases during high-severity security incidents.</li>
<li>Continuously improve detection and response processes based on lessons learned from incidents.</li>
<li>Other duties may be assigned as needed to address new security threats facing the enterprise.</li>
<li>Provides off hour support as needed for security administration, detection, and response activities.</li>
</ul>
 Threat Intelligence Integration: 
<ul>
<li>Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks.</li>
<li>Identify and analyze new and emerging threat vectors and incorporate them into detection strategies.</li>
</ul>
 Stakeholder Collaboration: 
<ul>
<li>Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives.</li>
<li>Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership.</li>
</ul>
 Governance and Compliance: 
<ul>
<li>Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST).</li>
<li>Establish and maintain documentation of detection strategies, processes, and configurations.</li>
</ul>
 Professional Technology Skills (the professional technology skills you need to be able to do the job) Ability to: 
<ul>
<li>Proven track record of building scalable organizations that have world class threat detection capabilities.</li>
<li>Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats.</li>
<li>Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies.</li>
<li>Practical experience with Detection &amp; Response tools for network, endpoints, cloud, and identity as well as SOAR platforms.</li>
<li>Apply security Threat Intelligence to identify new threat vectors.</li>
<li>Lead projects to improve security monitoring and response capabilities.</li>
<li>Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring.</li>
<li>Strong fundamentals of Linux, MacOS, and Windows operating system internals.</li>
<li>Demonstrate effective communication of security issues to management and others.</li>
<li>Maintain detection use case and SIEM configuration guidelines and standards for security.</li>
<li>Proficiency creating and managing operational metrics that increase team efficiency and quality.</li>
<li>Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering.</li>
<li>Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion.</li>
<li>Understanding of Machine Learning concepts as related to predictive analytics.</li>
</ul>
 Knowledge, Experience &amp; Qualifications Essential: 
<ul>
<li>Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field</li>
<li>Multi-cloud security experience AWS, Azure, GCP</li>
<li>Expert level knowledge on Detection Engineering and Security Operations</li>
<li>3+ years of management or leadership experience with direct people management responsibilities</li>
<li>Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response.</li>
<li>Strong experience with developing SIEM/SOAR detection and automation use cases.</li>
<li>Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes.</li>
<li>Expert level knowledge on the attack kill chain and diamond model.</li>
<li>5+ years' experience in an Incident Response or Security Operations role</li>
<li>3+ years' leadership experience in a SOC or equivalent role</li>
<li>Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week</li>
<li>Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future</li>
</ul>
 Desirable: 
<ul>
<li>GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s)</li>
<li>Development/ Dev Ops / Engineering / Network / System Administration experience</li>
</ul>
 USD 173,900.00 - 289,800.00 Compensation: Compensation includes a base salary of $173,900.00 - $289,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Senior Manager of Cybersecurity Detection Engineering

<h3>Job Description</h3>
Job Description Primary Responsibilities • Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. • Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation. • Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools. • Provides cybersecurity architecture advice and consultation across major program and solution levels. • Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams. • Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements. • Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. • Educate product and enterprise architects and engineers on cybersecurity best practices and standards. • Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications • Bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field. • At least 4 years focused on cybersecurity. • Relevant experience with designing, securing, or operating AWS infrastructure and services. • Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. • Excellent customer service skills, writing, and executive presentation skills. • Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. • Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. • Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. • Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments. • Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. • Experience utilizing Agile methodologies. • Initiating change and deploying solutions in Fortune 1000 companies. • Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). • Collaborate with AI agents to create, validate, and assess architectural artifacts • Lead cross-functional teams in designing AI-enhanced solutions, establish standards for AI integration, and assess AI technologies within solution architectures. • Implement AI-driven architectural governance and compliance by defining robust AI governance frameworks and reference architectures. • Improve vendor tool assessments using AI to speed evaluations and minimize mistakes and unknowns. • Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Preferred Qualifications • Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. • Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). • Experience with application security implementations and standard methodologies. • Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. • Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. • AWS Well-Architected Framework. • Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. • A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). • Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). • Big four consulting or Fortune 500 company experience. • Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Lead Cybersecurity Integrated Architect

<h3>Job Description</h3>
A Lead of Integrated Cybersecurity Architecture is responsible for evangelizing the agreed upon cybersecurity architectural principles, standards, and design patterns, and advising engineering teams on how to build secure products and enterprise tools for multi-cloud and on-premises environments. This role is focused on being an integrated member of the product and engineering teams. A separate function defines the architecture guidelines that this role is responsible for advising the teams on how to implement. By having deep cybersecurity knowledge in the design and build of secure software products and tools in both multi-cloud and on-premises environments, this role will partner with and influence direct and cross-functional teams throughout the organization and collaborate cross-functionally to solve cybersecurity risks that are unique to a business unit's risk profile and products. This role will report directly to a Director of Integrated Cybersecurity Architecture at Cox Automotive. Primary Responsibilities 
<ul>
<li>Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines.</li>
<li>Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation.</li>
<li>Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools.</li>
<li>Provides cybersecurity architecture advice and consultation across major program and solution levels.</li>
<li>Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams.</li>
<li>Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements.</li>
<li>Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring.</li>
<li>Educate product and enterprise architects and engineers on cybersecurity best practices and standards.</li>
<li>Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements.</li>
</ul>
 Minimum Qualifications 
<ul>
<li>Bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field.</li>
<li>At least 4 years focused on cybersecurity.</li>
<li>Relevant experience with designing, securing, or operating AWS infrastructure and services.</li>
<li>Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders.</li>
<li>Excellent customer service skills, writing, and executive presentation skills.</li>
<li>Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. </li>
<li>Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership.</li>
<li>Evaluate risks and recommend actions based on impact and likelihood of the risk to the business.</li>
<li>Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments.</li>
<li>Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen.</li>
<li>Experience utilizing Agile methodologies.</li>
<li>Initiating change and deploying solutions in Fortune 1000 companies.</li>
<li>Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA).</li>
<li>Collaborate with AI agents to create, validate, and assess architectural artifacts</li>
<li>Lead cross-functional teams in designing AI-enhanced solutions, establish standards for AI integration, and assess AI technologies within solution architectures.</li>
<li>Implement AI-driven architectural governance and compliance by defining robust AI governance frameworks and reference architectures.</li>
<li>Improve vendor tool assessments using AI to speed evaluations and minimize mistakes and unknowns.</li>
<li>Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.</li>
</ul>
 Preferred Qualifications 
<ul>
<li>Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments.</li>
<li>Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC).</li>
<li>Experience with application security implementations and standard methodologies.</li>
<li>Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar.</li>
<li>Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures.</li>
<li>AWS Well-Architected Framework.</li>
<li>Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure.</li>
<li>A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate).</li>
<li>Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). </li>
<li>Big four consulting or Fortune 500 company experience.</li>
<li>Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA).</li>
</ul>
 USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Lead Cybersecurity Intergrated Architect

<h3>Job Description</h3>
The Executive Senior Endpoint Support Technician is responsible for developing, deploying and supporting technical and business systems and applications. This is a highly technical position that provides second and third level primary desktop support to the Cox Automotive Executive Team and support staff on a 24x7x365 basis with partnering support availability. To be successful in this position, one must be responsible for responding to support issues in a timely manner, delivering stellar deskside support, communicating issue status to internal customers, management and internal support teams, troubleshooting and resolving issues within SLA, as well as effectively serving as primary point of contact for specific departmental project efforts and escalation needs. What You'll Do 
<ul>
<li>Act as the main contact for Cox Automotive Executive Team support.</li>
<li>Handle Tier 2-3 support issues, including troubleshooting, escalations, and resolutions.</li>
<li>Resolve technical problems through defined processes and internal tools.</li>
<li>Collaborate with customers and internal teams to address and resolve issues.</li>
<li>Oversee ticket management and ensure compliance with SLAs.</li>
<li>Assess team performance and support documentation with Desktop Support management.</li>
<li>Conduct internal training and potentially guide Support Analysts.</li>
<li>Travel for offsite support as needed.</li>
<li>Install, configure, and troubleshoot enterprise and third-party applications; support Dell, Apple, and mobile hardware.</li>
</ul>
 Who You Are 
<ul>
<li> High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; or 7 years' experience in a related field</li>
<li>MCTS or A+ desktop certification preferred.</li>
<li>Expertise in hardware/software support, deployment, and enterprise applications.</li>
<li>Experience with Active Directory, Group Policy, Windows, and macOS.</li>
<li>Strong support skills for Microsoft Office, iOS, and Android devices.</li>
<li>Excellent communication and customer service skills.</li>
<li>Ability to work in a team with shifting priorities and flexible hours.</li>
<li>Experience in providing technical guidance and process improvements.</li>
<li>Professional demeanor and ability to handle confidential information.</li>
</ul>
 USD 28.65 - 42.98 per hour Compensation: Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Senior Endpoint Support Technician

<h3>Job Description</h3>
Description
New Increased RN Rates$30,000 SIGN ON BONUS AVAILABLE
Introduction
Do you have the career opportunities as a(an) Post Surgical Clinical Nurse Coordinator RN you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Trident Medical Center which is a part of the nation’s leading provider of healthcare services, HCA Healthcare.
Benefits
Trident Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul>
<li>Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li>
<li>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li>
<li>Free counseling services and resources for emotional, physical and financial wellbeing </li>
<li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) </li>
<li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock </li>
<li>Family support through fertility and family building benefits with Progyny and adoption assistance. </li>
<li>Referral services for child, elder and pet care, home and auto repair, event planning and more </li>
<li>Consumer discounts through Abenity and Consumer Discounts </li>
<li>Retirement readiness, rollover assistance services and preferred banking partnerships </li>
<li>Education assistance (tuition, student loan, certification support, dependent scholarships) </li>
<li>Colleague recognition program </li>
<li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) </li>
<li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li>
</ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. We partner with our Nurses at Trident Medical Center!
Job Summary and Qualifications
The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.
What you will do in this role:
<ul>
<li>Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.</li>
<li>Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.</li>
<li>Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.</li>
<li>Supports a patient-first philosophy and engages in service recovery when necessary.</li>
<li>Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.&nbsp; &nbsp;</li>
<li>Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.</li>
<li>Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.</li>
<li>Supports proper inventory control and assists with managing supplies and equipment.</li>
</ul>
 
What qualifications you will need:
<ul>
<li>Associate Degree in Nursing or RN Diploma</li>
<li>Bachelor's Degree in Nursing Preferred</li>
<li>&lt; 1 year applicable experience</li>
<li>Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation</li>
<li>Basic Cardiac Life Support must be obtained within 30 days of employment start date</li>
</ul>
 
 Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, Trident Medical Center and Summerville Medical Center and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency. 
We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Health's more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission.
 "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If this opportunity is your next step in your career path, we encourage you to apply for our Post Surgical Clinical Nurse Coordinator RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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