<h3>Job Description</h3>
Job Description
POSITION SUMMARY
The Night Auditor will post department transactions, compile information to verify accuracy, and ensure all hotel accounts are balanced on every night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
<ul>
<li>Post room and tax accurately each shift. Verify postings to the Housekeepers and Rooms Revenue Report.</li>
<li>Balance all income within proper accounts.</li>
<li>Prepare the Daily Sales and Revenue Report.</li>
<li>Perform all activities of a Front Desk agent, including welcoming and checking in late arriving guests.</li>
<li>Submit nightly figures and fax Daily Sales and Revenue Reports as assigned to corporate headquarters.</li>
<li>Complete audit bag and close out the day on register. </li>
<li>Handle guest’s last minute ordering for breakfast.</li>
<li>Set up Continental Breakfast presentation.</li>
<li>Open lobby doors at assigned time.</li>
<li>Maintains awareness of reports for any and all safety hazards or violations witnessed in the course of performing required duties.</li>
<li>Performs other duties as requested.</li>
</ul>
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
<ul>
<li>High school diploma preferred</li>
<li>Basic mathematical skills</li>
<li>Computer Skills</li>
<li>Excellent interpersonal skills; English speaking, reading, and writing skills.</li>
<li>Multi-task oriented</li>
<li>Knowledge of workplace safety procedures</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT
<ul>
<li>While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.</li>
</ul>
*Employment is contingent upon successful completion of a background and drug test.*

Night Auditor (Opera Experience Required)

<h3>Job Description</h3>
Job Description
At Candlewood Suites®️, we provide a consistent, reliable, and down-to-earth travel experience. We nail the basics – making sure guests have whatever they need, whenever they need it so they can feel genuinely supported during their stay.
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. Every day is different, but you’ll mostly be: ● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures ● Checking guests in, out and managing any wake-up call requests ● Answering phones and dealing with overnight guest queries ● Running night audit property management systems or manual equivalents ● Performing other duties such as concierge services and special guest requests
What we need from you
● Accounting and mathematics skills for accurate auditing and payment processing ● Cash handling experience for counting and securing bank and processing cash payments ● Computer literacy, including familiarity with PMS software ● Fluency in English and Spanish ● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff ● Customer service experience ● Knowledge of hotel operations, offers, and the local area
&nbsp;
What we offer
We give our people everything they need to succeed. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.
&nbsp;
&nbsp;
Company DescriptionWaterstone Capital is a real estate investment firm that owns and operates a growing portfolio of Hotels and multifamily properties as well as develops commercial and residential assets in a number of markets across the state of Florida. 
<h3>Company Description</h3>
Waterstone Capital is a real estate investment firm that owns and operates a growing portfolio of Hotels and multifamily properties as well as develops commercial and residential assets in a number of markets across the state of Florida.

Hotel - Night Audit

<h3>Job Description</h3>
Job Description
&nbsp;
Create Your Experience of a Lifetime!
&nbsp;
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
&nbsp;
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
&nbsp;
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
&nbsp;
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
&nbsp;
To Learn More, please review the Benefits Eligibility Summary
&nbsp;
Job Summary:&nbsp;&nbsp;
The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interest, and coordination of guests' parcels, mail, and special deliveries. If you are passionate about working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!&nbsp;
&nbsp;
&nbsp;Job Specifications:&nbsp;&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Shift Type: &nbsp;Part Time hours available&nbsp;</li>
</ul>
<ul>
<li>Housing Availability: No&nbsp;</li>
</ul>
&nbsp;
Job Responsibilities:&nbsp;&nbsp;
<ul>
<li>Deliver Legendary Guest Service: Greet and assist guests with a friendly and professional demeanor.</li>
<li>Lounge Operations: Maintain a clean and organized lounge environment. Replenish food and beverages area, adhering to all safety and sanitation standards. Taking note of any low stock and alerting Lounge Concierge.</li>
<li>Equipment Handling: Assist guests with ski/snowboard equipment, including buckling boots and carrying gear.</li>
<li>Guest Relations: Resolve guest issues promptly and foster strong relationships with guests. Directing any product purchase inquiries to the Lounge Concierge.</li>
<li>Teamwork: Collaborate and assist the Ambassador Team with ski valet.</li>
<li>Operational Coordination: Assist in managing locker cleanliness, locker assignments, equipment deliveries and returns, boot drying allocation and guest arrival information. </li>
</ul>
&nbsp;
Job Requirements: &nbsp;&nbsp;
<ul>
<li>High School diploma or equivalent – required</li>
<li>Some college experience – preferred</li>
<li>Prior guest service experience – required</li>
<li>Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) – required</li>
<li>English required. Can professionally communicate verbally and in writing - required</li>
<li>Valid, active driver's license -- can pass MRV check – preferred</li>
<li>Ability to lift and transport 30 pounds - required</li>
<li>Must be able to work the whole season, to include scheduled Sundays and holidays - required</li>
<li>Adherence to Presentation Policy – required</li>
<li>Demonstrates attention to detail – required&nbsp;</li>
</ul>
&nbsp;
Preferred:&nbsp;&nbsp;
<ul>
<li>At least one year of high-end guest service experience in a property of similar size and quality OR College degree with an emphasis in Hospitality.&nbsp;</li>
</ul>
&nbsp;
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
&nbsp;
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
&nbsp;
Requisition ID &nbsp;509785 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Concierge&nbsp;&nbsp;

Concierge

<h3>Job Description</h3>
Job Description
Floyd's 99 Barbershop in Lutherville, MD needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!
 
THE BASICS
Pay: Our Front Desk Receptionist earns $15.00/hour.
Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.
Benefits:
<ul>
<li>Bonus potential</li>
<li>Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more</li>
<li>Ongoing opportunity for growth</li>
<li>Health benefits for full-time employees, including medical, dental, and vision</li>
<li>Fun and relaxed environment where you can truly be yourself</li>
<li>Nationwide locations, making it easy to relocate while continuing your professional journey</li>
</ul>
 
A LITTLE ABOUT US
At Floyd's 99 Barbershop in Lutherville, we're not just cutting hair-we're creating an experience. Nestled at 1740 York Road, our shop is right in the mix of everything, from the local favorites at Timonium Square to the energy of the Maryland State Fairgrounds just down the road. This isn't your average barbershop-we keep things fresh, fun, and full of personality. Whether you're a seasoned stylist or a rising barber, you'll love the creative freedom, killer tunes, and non-stop good vibes. Our team is all about skill, style, and making every client feel like a VIP. If you're looking for a spot where your talent shines and every day is anything but ordinary, Floyd's 99 in Lutherville is the place for you!
 
QUALIFICATIONS
<ul>
<li>2+ years of customer service experience in the retail, hospitality, or beauty industries</li>
<li>Experience working in a fast-paced environment</li>
<li>Fantastic collaboration skills with an ability to communicate over the phone and in person</li>
<li>Commitment to helping others and working with a team</li>
<li>Organizational skills, attention to detail, and time management abilities</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to work a flexible schedule, including nights and weekends</li>
</ul>
 
ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?
You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
 Job Posted by ApplicantPro

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionNow Hiring: Front Desk Supervisor | Join Our Resort Team! 
We’re looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.
As a Front Desk Supervisor, you’ll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If you’re passionate about hospitality and ready to take the next step in your career, we’d love to meet you!
What You’ll Do
<ul>
<li>
Lead by example in providing outstanding guest service.
</li>
<li>
Support front desk operations including check-ins, check-outs, payments, and reservations.
</li>
<li>
Resolve guest concerns quickly and professionally.
</li>
<li>
Train, mentor, and motivate front desk clerks.
</li>
<li>
Ensure accuracy in financial transactions and cash handling.
</li>
<li>
Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
</li>
<li>
Maintain a clean, safe, and welcoming front desk environment.
</li>
<li>
Uphold company policies, safety standards, and guest confidentiality.
</li>
</ul>
What We’re Looking For
<ul>
<li>
1–3 years of front desk experience and leadership experience, within hospitality.
</li>
<li>
A strong customer service mindset with excellent communication skills.
</li>
<li>
Proven ability to lead a team, resolve issues, and keep morale high.
</li>
<li>
Computer proficiency and prior cash-handling experience.
</li>
<li>
Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.
</li>
<li>
High School Diploma or GED required.
</li>
</ul>
Why Join Us?
At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, you’ll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.
Ready to take the next step in your hospitality career? Apply today and join a company where your leadership and service make the difference!

Front Desk Supervisor - Vacation Village/Williamsburg

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Kona Coast Dental Care is seeking a friendly, organized, and detail-oriented Dental Patient Concierge to join our team! This is a full-time front-office position for someone who enjoys working with people and creating a positive patient experience from the moment they walk through the door. As our Patient Concierge, youll be the first point of contact for our patients and play a key role in keeping the office running smoothly. Responsibilities: 
<ul>
<li>Greet patients and provide exceptional customer service </li>
<li>Schedule and coordinate appointments </li>
<li>Manage patient records accurately </li>
<li>Verify insurance benefits and assist with billing questions </li>
<li>Process payments </li>
<li>Answer phone calls and emails professionally </li>
<li>Support daily front-office operations </li>
</ul>
Qualifications: 
<ul>
<li>Prior dental or healthcare office experience preferred </li>
<li>Experience with dental software (Dentrix Ascend a plus) </li>
<li>Strong communication and customer service skills </li>
<li>Excellent organization and time management </li>
<li>Ability to multitask in a fast-paced environment </li>
<li>Team-oriented and dependable </li>
</ul>
Benefits: 
<ul>
<li>Competitive pay based on experience </li>
<li>Full-time position with regular hours </li>
<li>Full Medical &amp; Dental benefits </li>
<li>Paid holidays and Paid Time Off </li>
<li>Membership to The Club in town </li>
<li>Supportive, positive team environment </li>
<li>Opportunities for growth and advancement </li>
</ul>
How to Apply: If youre motivated, professional, and passionate about patient care, wed love to hear from you. Please submit your resume to apply. Join Kona Coast Dental Care and be part of a team committed to excellent care and outstanding patient service.

Dental Patient Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
The Company
Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.
Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.
 
Pay rate: $22.00 / hr
Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)
 
Qualifications/Requirements:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Prior residential concierge experience.</li>
<li>Worked with 250+ units (desirable).</li>
<li>Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred</li>
<li>Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.</li>
<li>Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.</li>
<li>Neat and professional appearance.</li>
<li>Ability to provide excellent customer service and work well with people.</li>
<li>Detail oriented and able to handle multiple functions at the same time.</li>
<li>Must display exceptional communication skills.</li>
<li>Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.</li>
<li>Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.</li>
<li>Must display strong planning, organizational, and time management skills.</li>
<li>Ability to maintain exceptional attendance and punctuality standard.</li>
<li>Upon hire, employee must successfully complete a background investigation and reference check</li>
</ul>
A detailed scope-of-work will be discussed during the interview process.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
 
Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.
Requirements:

Lead Concierge Full Time

<h3>Job Description</h3>
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Peachtree Corners, GA, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities
<ul>
<li>Skilled at handling incoming calls</li>
<li>Strong communication skills required</li>
<li>Comfortable with computers, ability to handle uploading and downloading files as well as navigating email</li>
<li>Competent phone skills</li>
<li>MS Suite familiarity, including Instant Messenger, Excel, and Word</li>
<li>Able to effectively communicate with others</li>
<li>Basic computer skills including email navigation and downloading/uploading files</li>
<li>Familiarity with principles of Excel; able to use Word and Instant Messenger</li>
</ul>
Required Skills
<ul>
<li>H.S. grad or equivalent</li>
<li>Authorization to work in the U.S. required</li>
<li>High school diploma or GED</li>
<li>Must be authorized to work in the U.S.</li>
</ul>

Medical Receptionist / Front Desk

<h3>Job Description</h3>
Job Description
Why You’ll Love this Innkeeper Job!
Trade the stress of corporate hospitality for the warm, personal atmosphere of Lucille’s Mountaintop Inn &amp; Spa. This is your opportunity to create meaningful guest experiences in a peaceful mountain retreat while enjoying steady hours, a supportive team, and the chance to use your organizational and people skills every day.
As an Innkeeper, you’ll manage guest services, handle reservations, assist with spa scheduling, oversee housekeeping quality, and help maintain the inviting charm of our inn. Retired teachers and service professionals have thrived in this role thanks to its mix of structure, independence, and heartfelt hospitality.
Why Lucille’s Mountaintop Inn &amp; Spa? 
<ul>
<li>Competitive Starting Pay with paid training</li>
<li>Cash Tips &amp; Credit Card Gratuities from our generous guests</li>
<li>Performance Bonus: Instant cash payouts when guests mention you in a 5-star review on Google or TripAdvisor</li>
<li>Perks: Enjoy our gourmet breakfast daily, plus sandwiches and snacks available for staff lunches</li>
<li>Employee Discounts on inn and spa services</li>
<li>Consistent Scheduling: Flexible shifts with weekend availability required (Sundays especially)</li>
<li>Beautiful Setting: Work in a scenic, peaceful mountain environment</li>
</ul>
Schedule: 
<ul>
<li>Biweekly pay schedule</li>
<li>Flexible part-time or full-time shifts</li>
<li>Weekend and holiday availability required</li>
</ul>
This role may be a great fit if you’ve worked as a Guest Services Associate, Hospitality Coordinator, Bed &amp; Breakfast Host, Teacher, or Innkeeper Manager. If you’re ready to make a difference in the lives of guests while working in a supportive, scenic environment, this is your chance. Apply today and join the Lucille’s Mountaintop Inn &amp; Spa team as an Innkeeper!Responsibilities
<ul>
<li>Manage guest services including check-ins, check-outs, reservations, and guest communications</li>
<li>Schedule spa appointments and coordinate with staff to ensure smooth operations</li>
<li>Perform quality checks on guest rooms and oversee housekeeping standards</li>
<li>Provide occasional breakfast service and light housekeeping support</li>
<li>Handle light maintenance, restocking, and daily upkeep of the inn</li>
<li>Monitor and manage inventory of linens, amenities, and supplies</li>
<li>Create a warm, welcoming atmosphere for guests throughout the inn and grounds</li>
<li>Adhere to safety, health, and emergency protocols</li>
</ul>
Required Skills
<ul>
<li>Friendly, welcoming, and detail-oriented personality with a genuine heart for hospitality</li>
<li>Strong computer skills and comfort with reservation systems</li>
<li>Exceptional communication and organizational skills</li>
<li>Ability to work independently, manage priorities, and problem-solve on the spot</li>
<li>Previous experience in hospitality, customer service, teaching, or related fields preferred</li>
<li>High school diploma required; college degree preferred</li>
</ul>

Innkeeper

<h3>Job Description</h3>
Job Description
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Service Representative for the DoubleTree by Hilton in Billings, Montana.

Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.</li>
<li>Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests</li>
<li>Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li>
<li>Promptly respond to and resolve guest complaints</li>
<li>Answer telephone promptly and properly being polite, courteous, and friendly</li>
<li>Be friendly, thorough, accurate and efficient in taking reservations, performing Check-ins, and performing Check-outs </li>
<li>(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner</li>
<li>Assist guests with luggage upon their arrival to and departure from the hotel</li>
<li>Be knowledgeable and helpful about the local area, the hotel and hotel services</li>
<li>Handle messages, wake-up calls, mail, and faxes properly</li>
<li>Assist guests’ with laundry/dry cleaning needs</li>
<li>Know of incoming VIPs</li>
<li>Follow all applicable Company Standard Operating Procedures.</li>
<li>Perform other assignments as directed by the General Manger.</li>
<li>Be an enthusiastic, helpful and positive member of the team</li>
<li>Be professional, responsible and mature in conduct and behavior</li>
<li>Be understanding of, encouraging to and friendly with all co-workers</li>
<li>Be self-motivated and use time wisely</li>
<li>Communicate professionally and effectively with guests, other team members, departments and leadership</li>
<li>Respond positively to new ideas and openly accept critical/developmental feedback</li>
<li>Maintain effective communication through the use of meetings, log books and bulletins</li>
<li>Be available to help other departments in emergency situations</li>
<li>Adhere to all work rules, procedures and policies established by the company including, but not</li>
<li>limited to those contained in the associate handbook.</li>
<li>Safety and Security Skills</li>
<li>Properly handle and account for keys</li>
<li>Be knowledgeable of policies regarding emergency procedures and security concerns</li>
<li>Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li>
<li>Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items</li>
<li>Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li>
<li>Have full understanding of franchise honors program</li>
<li>Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li>
<li>Verifies all information on reservations check-in; name, address, method of payment, etc.</li>
<li>Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li>
<li>Identifies and records special billing instructions and notifies accounting</li>
<li>Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li>
<li>Adheres to hotel policies regarding the use of cash banks</li>
<li>Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li>
<li>Report potential sales contacts to the sales department protection of guests’ room numbers.</li>
</ul>
 
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
<ul>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>Must be able to read and write to facilitate the communication process.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.</li>
<li>Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</li>
<li>Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.</li>
<li>Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li>
<li>Must be able to lift up to 15 lbs occasionally.</li>
<li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.</li>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li>
<li>Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Requires manual dexterity to use and operate all necessary equipment.</li>
<li>Must have finger dexterity to be able to operate office equipment</li>
</ul>
 
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
 
Amazing Benefits At A Glance:
<ul>
<li>Salary $16.50 an hour</li>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

1,243 Travel & Tourism Jobs in San Mateo County