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<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. &nbsp; Responsibilities
<ul>
<li>Monitor the maintain knowledge of hotel operations and activities</li>
<li>Take reservations and answer questions via phone, email, and in-person</li>
<li>Build rapport with guests and identify their needs through friendly conversation and open-ended questions</li>
<li>Describe the features and amenities of guest rooms</li>
<li>Ensure compliance with health and quality standards</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Friendly and outgoing personality</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Computer literacy</li>
<li>Able to resolve issues with a customer-focused orientation</li>
<li>Able to lift 30 pounds</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
We are offering a short term contract employment opportunity for a Front Desk Coordinator. The function of this role is key to our operation, ensuring seamless interaction with our clientele, and effective management of inquiries and requests. The role is based on-site, in a dynamic and engaging work environment.
 
Responsibilities
• Efficiently manage incoming inquiries and requests from clients.
• Ensure accurate record keeping of client interactions and transactions.
• Utilize Zingle, Yardi, RiseIO for day-to-day operations and client management.
• Coordinate and manage on-call duties as per the operational requirements.
• Act as the primary point of contact for clients visiting the office, providing top-notch concierge services.
• Maintain a detail oriented and organized front desk area.
• Handle scheduling and coordination of appointments and meetings.
• Ensure compliance with company policies and procedures.
• Assist with any other administrative tasks as needed.
 
 
** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013192990 **
• Minimum of 1 year experience in a similar role or customer service field.
• Proficiency in providing concierge services.
• Excellent verbal communication skills.
• Ability to handle multiple tasks concurrently.
• Proficient in basic computer applications.
• Strong organizational and administrative skills.
• Ability to maintain a detail oriented and courteous demeanor under pressure.
• Demonstrated ability to handle confidential information.
• Must be able to work in a team environment.
• Willingness to work flexible hours, including evenings and weekends if necessary.
• High school diploma or equivalent required; higher education preferred.
 
** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013192990 **

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Schedule: Saturday to Wednesday, 6:30 a.m. to 3 p.m. OR 10 a.m. to 6:30 p.m. Or 10:30 pm to 7 am
The schedule is typically published 2 weeks in advance.
Primary responsibilities:
<ul>
<li>
Respond to routine inquiries from students, faculty, external constituents, and staff
</li>
<li>
Contribute to general office administration and process improvements, which may include report creation and distribution, filing, data entry, collating, guest check-in and out, billing, audits, and preparing reservation material
</li>
<li>
Process and sort all incoming and outgoing mail and deliveries 
</li>
<li>
Ensure the security and safety of residents by the following protocol
</li>
<li>
Regularly engage with executive program guests, students, and vendors
</li>
<li>
Research and resolve routine issues such as service requests and minor maintenance
</li>
<li>
Refer complex issues to other staff
</li>
<li>
Other duties may also be assigned
</li>
</ul>
To be successful in this position, you will bring:
<ul>
<li>
Flexibility with regard to the weekly schedule
</li>
<li>
2 years of customer service experience, preferably within the hospitality, academic, and/or facilities industries
</li>
<li>
Strong written and verbal communication skills
</li>
<li>
Basic computer skills, including experience with Microsoft Office Suite
</li>
<li>
Customer service skills
</li>
<li>
Basic office administration skills
</li>
<li>
Strong critical thinking and sound decision-making capacity
</li>
</ul>
Physical Requirements:
<ul>
<li>
Often sit, perform desk-based computer tasks
</li>
<li>
Frequently stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 50 pounds
</li>
</ul>
Working Schedule:
<ul>
<li>
100% Onsite
</li>
</ul>
Work schedule: 
<ul>
<li>
Consistent schedule is NOT guaranteed
</li>
<li>
Schedule will likely change every 2 weeks
</li>
<li>
30-40 hours every week
</li>
<li>
Working holidays is expected
</li>
</ul>

Hotel Front Desk - Saturday to Wednesday

<h3>Job Description</h3>
Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: 
<ul>
<li>Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more</li>
<li>Complimentary CPR/AED Re-certifications</li>
<li>Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status</li>
<li>Complimentary Crunch gym membership</li>
<li>Discounts on services, products, and much more!</li>
</ul>
Front Desk Representative Responsibilities: 
<ul>
<li>Greet all members &amp; guests with a smile and wish them well as they exit the club</li>
<li>Check in all members and guests in accordance with company procedures</li>
<li>Facilitate any messages on club software at member check-in</li>
<li>Answer phones in courteous, helpful, professional manner</li>
<li>Communicate special events to members and guests</li>
<li>Maintain an atmosphere which makes members feel welcome</li>
<li>Facilitate all member requests or forward to a manager</li>
<li>Maintain professional disposition at all times</li>
<li>Understand and follow all policies, procedures and standards</li>
<li>Sell retail products (if sold at the front desk)</li>
<li>Schedule member service needs</li>
<li>Assist in retail, childcare, etc. desks/areas as needed</li>
<li>Facilitate payment of member services in accordance with company procedures</li>
<li>Know club facility, services, and schedules</li>
<li>Maintain a clean and organized work area</li>
<li>Assist in all projects as delegated by club management</li>
<li>Above position may report to Operations Manager where applicable</li>
<li>Follow all policies and procedures in Employee Handbook</li>
<li>Above description may be subject to change or alteration at any time</li>
</ul>
Qualifications: 
<ul>
<li>Fluent in English</li>
<li>Proficient reading and writing skills</li>
<li>Good communication skills</li>
<li>Strong customer service skills</li>
<li>18+ years of age</li>
<li>Experience in a fast-paced environment</li>
<li>Multitasking skills</li>
<li>High energy and patience required</li>
<li>Open availability</li>
</ul>
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Representative - Union Street (SF)

<h3>Job Description</h3>
Job DescriptionSalary: 24 -26 
Summary
 
The Marin City Health &amp; Wellness Center Front Desk Coordinator (FDC) is responsible for greeting all patients and staff in a friendly, service-oriented manner with an emphasis on patient care follow-up and the Sliding Fee Discount Program. The FDC must be compliant with Marin City Health &amp; Wellness Center protocols and workflows as they relate to the patients entire visit. The FDC functions within the scope of his/her education and training.
 
Essential Duties and Responsibilities
 
<ul>
<li>Greet all patients with a friendly smile and a friendly voice.</li>
<li>Schedule patient follow up visits.</li>
<li>Process Medical Sliding Fee Scale applications per the Sliding Fee policy and protocols.</li>
<li>Collect and track co-payment, Sliding Fee Discount fee, or nominal fee.</li>
<li>Record payment in EHR system and provide patient with a receipt.</li>
<li>Verify demographic and insurance information in the EHR system with each patient encounter.</li>
<li>Ensure that all scheduled and non-scheduled patients are checked for eligibility and all information is entered accurately and thoroughly (including most current insurance card is scanned into the EHR.</li>
<li>Ensure registration and other forms are completed and signed by every patient.</li>
<li>Assists with patient reception and client intake.</li>
<li>Monitors patient flow from front desk to back office.</li>
<li>Follows all procedures in the Sliding Fee Policy and properly document all required steps.</li>
<li>Maintains appearance of waiting areas and reception desk.</li>
<li>Ensure all charge tickets are batched at the end of business day.</li>
<li>Provide backup support to Receptionists when requested by answering incoming calls using a cheerful, friendly greeting.</li>
<li>Records no-shows and cancellations in EHR system.</li>
<li>Routes patient messages to appropriate clinical staff.</li>
<li>Schedule patients appointments with appropriate clinician according to scheduling practices.</li>
<li>Place days money in the appropriate designated place according to money deposit protocol.</li>
<li>Sign up patients for Family Pact, CHDP, or other Medi-Cal programs.</li>
<li>Punctuality, regular and reliable attendance.</li>
<li>Performs other duties as directed, developed or assigned.</li>
</ul>
 
Supervisory Responsibility:N/A
 
Qualification Requirements
 
<ul>
<li>High school diploma or equivalency</li>
<li>Knowledge of standard office policies and procedures</li>
<li>Experience working on computers; typing/keyboarding speed of at least 40 WPM</li>
<li>Must have a positive attitude, be a team player, and be able to take directions from supervisor</li>
<li>Understands and promote the mission, vision, and values of the health center both in the workplace and in the community</li>
<li>Sensitivity to the needs and situation of multi-cultural population from a variety of income levels</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients</li>
<li>Experience in a medical office setting/FQHC setting</li>
<li>Responsible for extensive knowledge of programs/insurance &amp; access/eligibility guidelines &amp; applications (including Medi-Cal, CHDP, CPSP, Presumptive Eligibility, Family Pact, Sliding Scale)</li>
<li>Must possess excellent organization, writing, and verbal skills</li>
<li>English proficiency required; Spanish proficiency preferred</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li>
</ul>
 
Equipment/Machinery:Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel, EHR system, and other software as required.
 
Physical Demands:The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Stand and walk or sit alternatively depending on specific needs of day. Estimate 20% of time is spent on feet and 80% sitting at desk.</li>
<li>Have occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.</li>
<li>Have occasional need to perform standing and walking activities.</li>
<li>Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.</li>
<li>Lifting/carrying over 10 pounds occasionally. Lifting/carrying less than 10 pounds frequently.</li>
</ul>
 
Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
 
Hearing requirements: constant need to communicate over telephone and in person.
 
Work Environment:The noise level in the work environment is usually moderate.

<h3>Job Description</h3>
Job DescriptionSalary: $18 Hourly 
Job Title: Guest Services Associate, Stanford 
Reports To: Associate Director, Family Services
 
Schedule Breakdown: Every Day (Monday Sunday)
1st Shift: 6:45am 3:15pm
2nd Shift: 2:45pm 11:15pm
JOB SUMMARY
The Guest Services Associate (GSA) is responsible for the internal operation of the 123-room Ronald McDonald House at Stanford while on shift, maintaining a supportive, safe, and secure environment for families, staff, and volunteers. The GSA team provides guest services year round. Under the direct supervision of the Associate Director of Family Services, the GSA directs the work of Team Volunteers, creates a welcoming atmosphere for guests, and ensures that services are delivered according to current policies and procedures. The GSA interacts with families and guests from diverse cultural and economic backgrounds within a semi-medical environment, properly badges them in, and connects them to the appropriate staff member.
 
Additionally, this role holds administrative responsibilities such as answering and transferring phone calls, processing staff and family packages and correspondence, greeting guests, checking in and out guest families, managing family access cards, logging maintenance orders, maintaining a clean main lobby, kitchen, laundry rooms, seating and dining areas, stocking and distributing household resources, and responding to all family questions and emergency situations.
 
The Guest Services Associate is a full-time or part-time, non-exempt role required to work some holidays and weekends. Full-time GSAs are expected to work five 8-hour shifts every week. Part-time GSAs are expected to work one to three 8-hour shifts every week. All GSAs are welcomed to pick up complete or partial open shifts.
 
DUTIES AND RESPONSIBILITIES
<ul>
<li> Connect with outgoing/incoming GSA at the beginning and end of each shift to relay important information.</li>
<li> Respond to all family questions and emergency situations with compassion, attentiveness, and exercising professional boundaries, ensuring all appropriate departments are informed and communication is clear. </li>
<li> Maintain a safe and secure communal living environment for families by safeguarding the main entrance, identifying guests, frequenting communal areas, and communicating any concerns to the appropriate staff member.</li>
<li> Connect families, guest, visitors, volunteers or donors with the appropriate staff member via phone, in-person or share the correct contact information.</li>
<li> Perform walk-throughs of the entire house, multiple times during shift to ensure tidiness and safety, fostering an atmosphere of availability and approachability. </li>
<li> Register and monitor Day Pass families, providing tours, towels, and other resources.</li>
<li> Log all maintenance issues observed during walk-throughs or requested by staff or families through our Family Registry System, ensuring all necessary information is provided and recorded.</li>
<li> Complete all family requests and deliveries, including fridges, freezers, cots, pack &amp; plays, breast pumps, and other linen items, to support families needs.</li>
<li> Accept, record, and distribute donations, ensuring donors are welcomed and appreciated for their support and their information is capture accurately.</li>
<li> Create, replace, and monitor family access cards.</li>
<li> Carry duty cell phone to ensure availability for families, guests and emergencies while not at the front desk. </li>
<li> Support the family care department with check-ins, check-outs, room changes, and the preparation of welcome folders/bags for incoming families.</li>
<li> Guide the work of Team Volunteers, utilizing them as an extension of the GSA team to restock storage spaces, tidy common areas, cover breaks, and attend to the family needs.</li>
<li> Receive, log and distribute all family and staff packages and correspondence, ensuring accurate record of date and time received, delivery company, appropriate storage.</li>
<li> Maintain a clean main lobby, kitchen, laundry rooms, seating, and dining areas by tiding them up, picking up trash, and wiping down surfaces. </li>
<li> Load, unload, and run family kitchen dishwashers at the end of the day.</li>
<li> Prepare, put out, and clean up daily continental breakfast, following safe food handling practices.</li>
<li> Count and put away daily dinner leftovers, following safe food handling practices.</li>
<li> Monitor, stock and distribute household resources including trash bags, toilet paper, laundry soap, cleaning cloths, diapers, toiletries, feminine pads, and other items to the laundry rooms, front desk and other storages.</li>
<li> Restock and monitor soda and water machines, as well as accept and organize soda deliveries using the first in, last out method.</li>
<li> Thoroughly disinfect fridges, freezers, cots, cribs, breast pumps, strollers, wheelchairs, and other items before to storing them or providing them to families.</li>
</ul>
 
QUALIFICATIONS AND PREREQUISITES:
Education and experience:
<ul>
<li> High School Diploma Required</li>
<li> 1 year of customer services experience</li>
</ul>
 
Knowledge, skills, abilities, and other:
<ul>
<li> Spanish-speaking, a plus</li>
<li> Compassionate and attentive customer service.</li>
<li> Good problem-solving and organizational skills.</li>
<li> Strong attention to detail.</li>
<li> Ability to work and adapt to a fast and slow-paced environment.</li>
<li> Good active listening.</li>
<li> Ability to handle difficult situations with confidence and compassion.</li>
<li> Service oriented.</li>
<li> Ability to set professional boundaries with families.</li>
<li> Ability to work as part of a large team, fostering a positive work environment.</li>
<li> Strong communication skills.</li>
<li> Interest in working with families and children.</li>
<li> Ability to work with diverse populations.</li>
<li> Computer literate in MS Office suite of products or similar. </li>
<li> Ability to work in a semi-medical environment with children being treated with life-threatening illnesses and their families.</li>
<li> Certified in Adult &amp; Pediatric CPR, First Aid and AED or ability to get certified.</li>
<li> Valid CA drivers license.</li>
<li> Must be able to lift 50 pounds.</li>
</ul>
 
Job description is for informational purposes only. Additional duties that are consistent with the responsibility level may be assigned.

Guest Services Associate

<h3>Job Description</h3>
Job DescriptionSalary: $22-$28 
Summary
 
The Marin City Health &amp; Wellness Center Front Desk Coordinator (FDC) is responsible for greeting all patients and staff in a friendly, service-oriented manner with an emphasis on patient care follow-up and the Sliding Fee Discount Program. The FDC must be compliant with Marin City Health &amp; Wellness Center protocols and workflows as they relate to the patients entire visit. The FDC functions within the scope of his/her education and training.
 
Essential Duties and Responsibilities
 
<ul>
<li>Greet all patients with a friendly smile and a friendly voice.</li>
<li>Schedule patient follow up visits.</li>
<li>Process Medical Sliding Fee Scale applications per the Sliding Fee policy and protocols.</li>
<li>Collect and track co-payment, Sliding Fee Discount fee, or nominal fee.</li>
<li>Record payment in EHR system and provide patient with a receipt.</li>
<li>Verify demographic and insurance information in the EHR system with each patient encounter.</li>
<li>Ensure that all scheduled and non-scheduled patients are checked for eligibility and all information is entered accurately and thoroughly (including most current insurance card is scanned into the EHR.</li>
<li>Ensure registration and other forms are completed and signed by every patient.</li>
<li>Assists with patient reception and client intake.</li>
<li>Monitors patient flow from front desk to back office.</li>
<li>Follows all procedures in the Sliding Fee Policy and properly document all required steps.</li>
<li>Maintains appearance of waiting areas and reception desk.</li>
<li>Ensure all charge tickets are batched at the end of business day.</li>
<li>Provide backup support to Receptionists when requested by answering incoming calls using a cheerful, friendly greeting.</li>
<li>Records no-shows and cancellations in EHR system.</li>
<li>Routes patient messages to appropriate clinical staff.</li>
<li>Schedule patients appointments with appropriate clinician according to scheduling practices.</li>
<li>Place days money in the appropriate designated place according to money deposit protocol.</li>
<li>Sign up patients for Family Pact, CHDP, or other Medi-Cal programs.</li>
<li>Punctuality, regular and reliable attendance.</li>
<li>Performs other duties as directed, developed or assigned.</li>
</ul>
 
Supervisory Responsibility:N/A
 
Qualification Requirements
 
<ul>
<li>High school diploma or equivalency</li>
<li>Knowledge of standard office policies and procedures</li>
<li>Experience working on computers; typing/keyboarding speed of at least 40 WPM</li>
<li>Must have a positive attitude, be a team player, and be able to take directions from supervisor</li>
<li>Understands and promote the mission, vision, and values of the health center both in the workplace and in the community</li>
<li>Sensitivity to the needs and situation of multi-cultural population from a variety of income levels</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients</li>
<li>Experience in a medical office setting/FQHC setting</li>
<li>Responsible for extensive knowledge of programs/insurance &amp; access/eligibility guidelines &amp; applications (including Medi-Cal, CHDP, CPSP, Presumptive Eligibility, Family Pact, Sliding Scale)</li>
<li>Must possess excellent organization, writing, and verbal skills</li>
<li>English proficiency required; Spanish proficiency preferred</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li>
</ul>
 
Equipment/Machinery:Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel, EHR system, and other software as required.
 
Physical Demands:The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Stand and walk or sit alternatively depending on specific needs of day. Estimate 20% of time is spent on feet and 80% sitting at desk.</li>
<li>Have occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.</li>
<li>Have occasional need to perform standing and walking activities.</li>
<li>Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.</li>
<li>Lifting/carrying over 10 pounds occasionally. Lifting/carrying less than 10 pounds frequently.</li>
</ul>
 
Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
 
Hearing requirements: constant need to communicate over telephone and in person.
 
Travel Requirements:Occasional need to utilize personal transportation to attend meetings or training.
 
Work Environment:The noise level in the work environment is usually moderate.
 
#ZR

<h3>Job Description</h3>
Job DescriptionSalary: $17 
Job Title: Front Desk Agent
 
Hotel/Department: Front Desk Operations
 
Reports to: Hotel Operations Manager
 
Job Overview: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
 
Job Responsibilities: 
<ol>
<li> Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</li>
<li> Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li> Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li> Maintain positive guest relations at all times.</li>
<li> Resolve guest complaints, ensuring guest satisfaction.</li>
<li> Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operation.</li>
<li>All room types, numbers, layout, dcor, appointments, and location.</li>
<li>All room rates, special packages, and promotions.</li>
<li>Daily house count and expected arrivals/departures.</li>
<li>Room availability status for any given day.</li>
<li>Scheduled daily group activities.</li>
<li> Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. </li>
<li> Pick up, count and maintain bank. Secure bank at all times.</li>
<li> Read the log book daily and record all pertinent information in the log book.</li>
<li> Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.</li>
<li> Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.</li>
<li> Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.</li>
<li> Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.</li>
<li> Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.</li>
<li> Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.</li>
<li> Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.</li>
<li> Maintains front desk area in a clean and orderly fashion.</li>
<li> Possesses and maintains thorough knowledge of hotel and areas attractions.</li>
<li> Completes all necessary paperwork; maintains files and records.</li>
<li> Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.</li>
<li> Performs other duties as assigned by manager.</li>
</ol>
 
 
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following: 
<ul>
<li>Stand for long periods of time.</li>
<li>Calculate figures and amounts.</li>
<li>Understand and respond to a diverse population.</li>
</ul>
 
 
*This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

<h3>Job Description</h3>
Job DescriptionSalary: $21 an hour 
 
Desk Clerk
ABOUT US
Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is avibrantandsocially responsive non-profit agency that provides permanent housing and vital support services to over 2,000 homeless or at-risk families and individuals in Contra Costa County. Over 40 faith-based communities support our work, although there are no religious requirements or affiliations to receive services.
Are you seeking a new role that fully utilizes your talents and potentialwhile helping to make the world a better place? If so, please read on!
What are you passionate about?
At Hope Solutionswe envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.
Hope Solution's mission is toheal the effects of povertyandhomelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.
Could our mission be your mission?
Learn more about us @hopesolutions.org
TEAM SNAPSHOT
We're adding to our team of passionate folkswho are on a mission to help make the lives of others betterthrough services and support that lead to a higher quality of life for our clients.
We'd like to learn more about youapply for the role! What's our team like?
Here's a snapshot of some of the folks at Hope Solutions who help advance our vision to achievesecure housing and the dignity of self-sufficiency for the homeless and at-risk families and individuals in Contra Costa County.
A FEW OF US...
DeanneChief Executive OfficerResides with her husband and three children. Enjoys hiking, camping, reading, cooking, and cheering at her kids' games.
 
AlexChief Operating OfficerLives with his wife, son, and dog (and loves when the grandkids visit!). MSW and macro social worker who enjoys reading, baseball (Go Giants!), cooking, hiking, jazz, and family time.
 
ChristinaChief Financial OfficerResides with her husband, son, two daughters, and their dog. MPA, Non-Profit Graduate Certificate, and 20+ years in finance; enjoys traveling and family time.
 
BethDirector of Clinical and Support ServicesResides with her sister and son. Licensed psychologist with 30+ years working with children and families; enjoys singing, cooking, gardening, and traveling.
 
BillDirector of Properties and Support ServicesResides with his partner. Licensed Marriage and Family Therapist with 25+ years experience working with underserved populations, specialized training in somatic psychotherapy and end-of-life care; enjoys reading, gardening, and meditation.
 
CaylaDirector of Evaluation and Learning Resides with her husband and children. MBA in Business Analytics that thrives on spreadsheet analysis, dashboard creation, and reading.
 
DebbieDirector of DevelopmentandExternal RelationsResides with her husband, two teenagers, and a rescue mutt. Leads external relations and development with 20+ years in marketing and communications.
DominickDirector of Re-Entry Housing and ServicesA fourth-generation San Francisco native and father of four, holds a B.S. in Criminal Justice and an M.A. in Leadership. In his free time, he enjoys music, travel, nature, cooking, and quarterly wine trips.
 
JasmineConsulting Director of Strategic InitiativesResides with her husband, three children, and three dogs. MS in Organizational Leadership and Innovation; co-convener of the Multi-faith ACTION Coalition and board member.
 
KristinaDirector of Human ResourcesResides with her spouse, child, and French Bulldogs. 20+ years in leadership, operations, and people management; Bachelor's in Business Administration, SHRM-SCP certified; enjoys family time, lifting weights, indoor cycling, hiking, and laughter.
 
MashalDirector of Housing &amp; Support ServicesResides in the Bay Area. Daughter of Afghan refugees; enjoys weekends with her son, concerts, reading, and Sonoma Coast drives; former Program Manager for housing and care for chronically homeless adults with AIDS/HIV; co-chair for Hope Solutions' DEIB Committee and board member.
 
TanyaDirector of Rapid Re-Housing and NavigationResides with her husband, daughter, and two sons. Master's in Counseling Psychology with 15+ years serving underserved populations; enjoys music, comedy, movies, exercising, and basketball.
 
WHO WE ARE LOOKING FOR:
As an On-Call (Per Diem) Desk Clerk under the guidance of the Support Services Manager, you will play a pivotal role in maintaining smooth operations within an affordable housing facility. Your responsibilities will include welcoming residents and guests, managing check-ins and check-outs, handling inquiries, and providing exceptional customer service.
Additionally, you will assist in maintaining accurate records, coordinating with other staff members to ensure efficient communication, and promptly addressing any issues or concerns. Your attention to detail, friendly demeanor, and ability to multitask will contribute to creating a positive and welcoming environment for all residents and visitors.
 
Supervisory Responsibility: None
 
WHAT WILL YOU DO:
Resident Support:
<ul>
<li>Maintain familiarity with all residents of El Portal Place.</li>
<li>Collaborate closely with all supportive staff connected to residents to support residents to overcome issues that may place them at risk for eviction, including but not limited to: behavioral issues, mental health problems, or physical limitations that affect their ability to abide by lease agreements/rules of residency.</li>
<li>Encourage all residents to take advantage of the services and programs available to them.</li>
<li>Maintain awareness of culturally diverse consumer populations and perform duties with a trauma-informed approach and attention to residents' cultural needs.</li>
</ul>
Facility &amp; Visitor Management:
<ul>
<li>Keep an accurate log of all visitors to the building by recording names and assuring visitors sign in and out.</li>
<li>Answer telephones and take accurate messages.</li>
<li>Convey accurate information to team members and/or appropriate authorities, as necessary.</li>
<li>Conduct patrols of the building according to a schedule outlined by the Facilities Manager and other supervisory staff.</li>
<li>Ensure that doors and gates are closed and locked.</li>
<li>Respond to emergency situations by calling the appropriate emergency service (i.e., police, fire department, ambulance, paramedics).</li>
<li>Enforce building policies and house rules.</li>
<li>Keep lobby areas clean and neat.</li>
<li>Monitor parking areas and enforce the policy.</li>
<li>Inform the Support Services Manager, team members, and/or on-call Property Manager of any unusual activity in a timely manner.</li>
<li>Enforce the complex's no-loitering policy.</li>
<li>Manage resident complaints and issues.</li>
<li>Perform other related duties that the Support Services Manager and other supervisory staff may request.</li>
</ul>
Cultural Responsiveness:
<ul>
<li>Awareness of and aptitude to understand, respect, and adapt to cultural and identity-based differences within group environments appropriately and effectively.</li>
<li>Experience fostering and reinforcing an environment that values unique experiences, cultures, personal humility, authenticity, backgrounds, and goals.</li>
<li>Participate in and complete our new employee onboarding process, which includes reading and discussing a short chapter in the book, The Color of Law.</li>
</ul>
Organizational/Administrative Responsibilities:
<ul>
<li>Professionally represent Hope Solutions in all circumstances.</li>
<li>Comply with policies, procedures, standards of practice, and outcome requirements for the program.</li>
<li>Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, adhering to HIPAA guidelines, protecting consumer rights, advocating on clients behalf, and assuring consumer safety.</li>
<li>Comply with all local, state, and federal regulations as well as with Hope Solutions policies and procedures.</li>
<li>Maintain knowledge of and compliance with Fair Housing regulations.</li>
<li>Update the Facilities Manager, Director of Property &amp; Support Services, and the Finance department on financial matters regarding monies received and spent for maintenance, repair/rehabilitation, insurance claims, and reports.</li>
<li>Attend all required meetings, including but not limited to Solutions staff meetings, Team meetings, consumer case conferences, and required training.</li>
<li>Attend program development meetings as required.</li>
<li>Interface and integrate efficiently with Hope Solutions management, service providers, and residents.</li>
<li>Complete required personnel-related paperwork and complete expenditure reports for food supplies, petty cash expenses, and/or mileage in a timely and accurate manner.</li>
<li>On-call, after-hours, and backup work will be required.</li>
<li>Other duties as assigned.</li>
</ul>
Position Qualifications:
<ul>
<li>Knowledge of and belief in Housing First philosophy and strategies.</li>
<li>Passion for and demonstrated experience successfully supporting vulnerable populations, especially homeless individuals with mental disabilities.</li>
<li>Experience with and/or interest in handling light maintenance skills is strongly preferred.</li>
<li>AA or AS degree in a field applicable to property/facility management and/or a high school diploma plus a minimum of 3 years' experience in property/facility management.</li>
<li>Bi-lingual in English/Spanish is a plus.</li>
<li>Outstanding written and verbal communication skills.</li>
<li>Computer proficiency in the use of Microsoft and database applications.</li>
<li>Must have an operational vehicle, auto insurance, valid California drivers license, and be willing to drive for work.</li>
<li>Must pass LiveScan screening and TB test.</li>
<li>Salary contingent upon skill and experience.</li>
</ul>
Physical Qualifications:
<ul>
<li>Must be able to walk, climb stairs, and enter/exit the facility to manage the premises.</li>
<li>Must be able to work in a desk setting for up to 8 hours at a time to manage resident and visitor traffic in and out of the premises.</li>
<li>Office setting activities are required, such as reading the fine print on documents and/or visitor identification, monitoring security cameras, typing on a laptop/computer to respond to emails, entering case notes into a database, and copying/faxing forms and documents on a copy machine.</li>
<li>Occasionally must be able to lift and carry objects weighing up to 25 pounds, including files, holiday gifts, and food donations.</li>
<li>Ability to drive an automobile and transport oneself, including driving at night. </li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Flexible, dynamic work environment</li>
<li>100% premium paid for employee Kaiser health and dental care.</li>
<li>Matched 403b retirement savings.</li>
<li>11 paid holidays, plus 3 floating holidays.</li>
<li>Ability to accrue 2-4 weeks' vacation depending on tenure.</li>
<li>Life insurance and Employee Assistance Program.</li>
</ul>
We are an equal-opportunity employer. If you're a good fit, we want to meet you!
* Please be advised that we are unable to provide sponsorship for this position. The nature of the work at Hope Solutions does not qualify us to support sponsorship. Only candidates authorized to work in the USA without the need for sponsorship will be considered.

Desk Clerk

<h3>Job Description</h3>
Job DescriptionSalary: 20 
Want to work in a company where you can meet people from all over the world? Be in an environment thats young, fun, and relaxed and in the Bay Area? Then Samesun San Francisco is the place for you. We are hiring for our front desk department. You will become a part of the Samesun Nation, a network of hostels throughout the US and Canada. We are a friendly, family-like group wanting to show our guests all the beauty and history of San Francisco and love to hire friendly, like-minded individuals.
Learn more about us at <a href="http://www.samesun.com" target="_blank">www.samesun.com</a>.
RESPONSIBILITIES include:
- Basic knowledge of customer service.
- Respond to guests issues and complaints in a friendly, timely manner.
- Checking in guests, answer emails and phone inquiries, data entry and payments of reservations.
- Work with housekeeping to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
- Monitor supplies and inventory, notify management when supplies are low.
- Work space must be kept clean and organized.
- Clean, sanitize and maintain common areas of the hostel (lobby and outdoor patio)
- Restock breakfast/housekeeping/general hostel inventory.
- Ability to problem solve and work independently.
- Ensure that the reception area is well kept and tidy.
- Must be able to lift 50 lbs.
- Extra duties may be assigned by the Manager.
COMPENSATION AND BENEFITS
 
- Starting hourly wage is $20
-Free and/or discounted stays at any of our other locations in California and across Canada. Locations include Venice Beach, Hollywood, Ocean Beach San Diego, Toronto, Banff, and Montreal.
- Periodic opportunities for promotion.
Expected start date: Immediately.
Job Types: Part-Time, and Permanent
HOURS: 24 hours a week. Looking to fill our evening shift T-Th.
Benefits:
<ul>
<li>Casual dress</li>
<li>Company events</li>
<li>Location discounts</li>
<li>Promotion opportunities </li>
</ul>
Flexible Language Requirement:
<ul>
<li>Spanish not required but a plus.</li>
</ul>
Schedule:
<ul>
<li>8-hour shifts</li>
<li>Evening shift</li>
<li>Weekend availability a must</li>
</ul>
Supplemental pay types:
<ul>
<li>Paid overtime.</li>
</ul>
 
Experience:
<ul>
<li>Hotel &amp; Accommodations Guest Services Staff: 1 year (preferred)</li>
<li>Customer service: 1 year (preferred)</li>
</ul>

227 Travel & Tourism Jobs in Daly City, CA, USA