field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Job Purpose: 
Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints, trains, supervises, schedules and assists in evaluating staff.
Job Responsibilities: 
<ul>
<li>Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions.</li>
<li>Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.</li>
<li>Monitor workflow, room status and group activity and effectively communicate info for well-informed fellow departments, to increase team efficiency and overall productivity.</li>
<li>Delegate tasks, monitor line level staff and act as a liaison with other departments.</li>
<li>Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.</li>
<li>Provide emergency assistance to residents as needed.</li>
<li>Monitor building safety.</li>
<li>Participate as part of the support team for residents.</li>
<li>Excellent verbal and written English communication skills, with a second language helpful.</li>
<li>Use personal judgment and specialized knowledge to give information to people.</li>
<li>Customer Focus, anticipates guest needs and responds pleasantly and professionally</li>
<li>Experience in cash handling and credit cards</li>
<li>Experience in maintaining confidential information, including guest registration and cc information.</li>
<li>The ability to access, retrieve and leverage info from the hotel property management system is expected.</li>
<li>Ability to work well with others and encourage the same values in team members</li>
<li>Composure to work under pressure and to address and resolve guest problems or concerns</li>
<li>Approachability to encourage effective communication with guests and fellow team members</li>
<li>Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.</li>
<li>General office equipment and cash register operation knowledge is expected.</li>
<li>Other duties as assigned.</li>
</ul>
Job Skills:
<ul>
<li>Speak clearly and listen carefully.</li>
<li>Use personal judgment and specialized knowledge to give information to people.</li>
<li>Communicate well with many different kinds of people.</li>
<li>Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.</li>
<li>Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.</li>
</ul>
Job Qualifications: 
Education:
HS Diploma or equivalent.
Experience:
Minimum 3 months hospitality, general office, accounts receivable, or customer service experience.
Schedule:
<ul>
<li>Day shift</li>
<li>Evening shift</li>
<li>10 hour shift</li>
<li>12 hour shift</li>
<li>8 hour shift</li>
<li>Weekend Availability</li>
<li>Monday to Sunday</li>
<li>On Call</li>
<li>Overtime</li>
</ul>
Benefits:
<ul>
<li>Completive Salary</li>
<li>Employee Hotel discount</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision insurance</li>
<li>Paid Holiday, Vacation and Sick Days</li>
<li>Disability Insurance</li>
<li>Flexible schedule</li>
<li>Various Bonus Programs</li>
<li>Signing Bonuses</li>
<li>Referral program</li>
<li>Commission for referred and booked hotel business</li>
</ul>
COVID-19 Safety Precautions:
<ul>
<li>Personal Protective Equipment provided</li>
<li>Plastic shields at work stations</li>
<li>Temperature screenings</li>
<li>Social distancing guidelines in place per CDC guidelines</li>
<li>Sanitizing, disinfecting, and cleaning procedures in place</li>
</ul>
We are an equal opportunity employer and consider all qualified applicants equally without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Guest Services Supervisor

<h3>Job Description</h3>
Job DescriptionOur Healthcare client is seeking to fill several Guest Services contract roles, both part time and fulltime hours, varying shifts. Guest Services provides personal assistance, support and resources for patients and guests. The focus is on our guest's unique needs before, during and after their visit. Guest Services provides a one call resource for patients and families.What you will do:• Support the day to day operations of the service recovery and patient amenity programs, facilities and emergency management programs as well as the retail program. Ensures inventory is in place and ensures through reporting mechanisms correct utilization of such items. Provides in-services as necessary across the organization. Continuously assesses and tries to improve department’s performance based on “customer” needs; directs and participates in improving performance and services which benefit staff, patients and other customers.• Ensures retail programs meet sales goals, supports merchandise plan against inventory; enforces pricing strategies.• Support department process improvements that are in place and follows up to ensure sustainability. Ensures compliance for patient amenities’ infection control protocols are followed.• Participates in cross-functional workgroups as required to help foster design programs that are patient and family centered.• Assists in the implementation of changes based on data analysis related to productivity, quality control and desired outcomes.Education Qualifications:• Bachelor’s degree from an accredited college or university with a major in management, healthcare administration, business administration, hospitality services, or a related field preferredExperience Qualifications:• 3 years of progressively responsible and directly-related work experienceRequired Knowledge, Skills and Abilities:• Knowledge of principles, practices, standards, and current trends in customer service• POS systems knowledge preferred• Ability to adjust communication to fit the needs and level of understanding of the receiver• Ability to demonstrate customer services and navigation skills in interactions with patients, families, physicians, nurses, and other staffLicenses and Certifications:• None

Patient Experience - Guest Services

<h3>Job Description</h3>
Job DescriptionSalary: $17 
Job Title: Front Desk Agent
 
Hotel/Department: Front Desk Operations
 
Reports to: Hotel Operations Manager
 
Job Overview: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
 
Job Responsibilities: 
<ol>
<li> Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</li>
<li> Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li> Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li> Maintain positive guest relations at all times.</li>
<li> Resolve guest complaints, ensuring guest satisfaction.</li>
<li> Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operation.</li>
<li>All room types, numbers, layout, dcor, appointments, and location.</li>
<li>All room rates, special packages, and promotions.</li>
<li>Daily house count and expected arrivals/departures.</li>
<li>Room availability status for any given day.</li>
<li>Scheduled daily group activities.</li>
<li> Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. </li>
<li> Pick up, count and maintain bank. Secure bank at all times.</li>
<li> Read the log book daily and record all pertinent information in the log book.</li>
<li> Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.</li>
<li> Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.</li>
<li> Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.</li>
<li> Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.</li>
<li> Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.</li>
<li> Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.</li>
<li> Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.</li>
<li> Maintains front desk area in a clean and orderly fashion.</li>
<li> Possesses and maintains thorough knowledge of hotel and areas attractions.</li>
<li> Completes all necessary paperwork; maintains files and records.</li>
<li> Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.</li>
<li> Performs other duties as assigned by manager.</li>
</ol>
 
 
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following: 
<ul>
<li>Stand for long periods of time.</li>
<li>Calculate figures and amounts.</li>
<li>Understand and respond to a diverse population.</li>
</ul>
 
 
*This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionSalary: $19 
Job Title: Night Auditor
 
Hotel/Department: Front Desk Operations
 
Reports to: Hotel Operations Manager
 
Job Overview: Responsible for the auditing of all charges and postings, correcting work as required. The Night Auditor reconciles daily activity and closes all accounts in preparation for the new day. All information will be processed and formatted into daily reports and distributed as the Morning Reports. Check-in/check-out hotel guests courteously and efficiently: process all payments according to hotel requirements. Provide information and assistance to guests and visitors.
 
Job Responsibilities: 
<ol>
<li> Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</li>
<li> Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li> Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li> Maintain positive guest relations at all times.</li>
<li> Resolve guest complaints, ensuring guest satisfaction.</li>
<li> Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operation.</li>
<li>All room types, numbers, layout, dcor, appointments, and location.</li>
<li>All room rates, special packages, and promotions.</li>
<li>Daily house count and expected arrivals/departures.</li>
<li>Room availability status for any given day.</li>
<li>Scheduled daily group activities.</li>
<li> Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. </li>
<li> Pick up, count and maintain bank. Secure bank at all times.</li>
<li> Read the log book daily and record all pertinent information in the log book.</li>
<li> Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.</li>
<li> Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.</li>
<li> Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.</li>
<li> Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.</li>
<li> Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.</li>
<li> Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.</li>
<li> Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.</li>
<li> Maintains front desk area in a clean and orderly fashion.</li>
<li> Possesses and maintains thorough knowledge of hotel and areas attractions.</li>
<li> Completes all necessary paperwork; maintains files and records.</li>
<li> Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.</li>
<li> Performs other duties as assigned by manager.</li>
</ol>
 
 
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following: 
<ul>
<li>Stand for long periods of time.</li>
<li>Calculate figures and amounts.</li>
<li>Understand and respond to a diverse population.</li>
</ul>
 
 
*This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

Night Auditor

<h3>Job Description</h3>
Job Description
The Corner Nail Bar in Oakland, CA is looking for one front desk receptionist to join our 4 person strong team. We are located on 389 15th St. Our ideal candidate is a self-starter, punctual, and reliable.
Candidate must:
<ul>
<li>Be reliable and well organized</li>
<li>Have strong work ethic</li>
<li>Be reliable and professional</li>
<li>Excellent customer service skills</li>
<li>Positive attitude</li>
<li>Ability to multi-task in a busy environment</li>
<li>Possess basic computer skills</li>
<li>Detail-oriented</li>
<li>Hard working</li>
</ul>
Responsibilities (but are not limited to) :
<ul>
<li>Answering the phone and scheduling appointments</li>
<li>Greet clients</li>
<li>Processing payments and gift voucher</li>
<li>Salon opening or closing duties</li>
<li>Keep reception area tidy, clean, and organized</li>
<li>Recommend treatments/services to clients and up sell services</li>
<li>Provide assistance and support to owners and technicians</li>
<li>Maintain beverage area clean and restocked</li>
<li>Maintain wait area and other common area clean</li>
<li>Help with inventory and restocking supplies</li>
</ul>
Experience:
<ul>
<li>1+ year (but willing to train)</li>
<li>Customer Service: 1+ year (required)</li>
</ul>
Language:
<ul>
<li>Vietnamese (Required)</li>
</ul>
Benefit:
<ul>
<li>Store discounts</li>
<li>Bonus</li>
<li>Flexible schedule</li>
</ul>
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check inpplication. Thank you.

Front Desk Receptionist at The Corner Nail Bar

<h3>Job Description</h3>
Job Description
Cool Spot in Brentwood is looking for new guest service specialists to join our team. We are located on 390 W Country Club Dr. Our ideal candidate is attentive, ambitious, and reliable.
Responsibilities
<ul>
<li>Excellent Guest Service!</li>
<li>Preparing and Serving Frozen Yogurt and Toppings</li>
<li>Maintaining Store Cleanliness</li>
<li>Responsible Cash Handling and Transactions</li>
</ul>
Qualifications
<ul>
<li>Strong Work Ethic</li>
<li>Ability to Self Initiate Tasks</li>
<li>Coachable Attitude and Demeanor</li>
</ul>
We are looking forward to receiving your application. Thank you.

376 Travel & Tourism Jobs in Berkeley, CA, USA