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<h3>Job Description</h3>
We’re Hiring! Office Administration &amp; Front Desk Receptionist ✨
 
We are seeking an enthusiastic Office Administration &amp; Front Desk Receptionist to join our client on a long-term contract. This role combines office administration, reception, and security support to ensure smooth day-to-day operations and an excellent workplace experience.
 
&amp;#x1F4CD; Location: 735 Battery Street, San Francisco
⏳ Type: Contract (6+ Months)
 
Responsibilities
Office Administration
<ul>
<li>Manage and maintain office supplies, food &amp; drinks (purchase requests, ordering, restocking, expense tracking).</li>
<li>Keep breakrooms, meeting rooms, and common areas neat, organized, and visitor-ready.</li>
<li>Support corporate events including catering, meal reservations, and cultural/morale activities.</li>
<li>Escort contractors during facility maintenance.</li>
<li>Handle shipping &amp; receiving (logging, expense tracking, reporting, distribution).</li>
<li>Support onboarding &amp; offboarding processes.</li>
<li>Maintain employee parking and validations (daily/monthly vendor communication).</li>
<li>Perform ad hoc tasks to support overall office operations.</li>
</ul>
Reception &amp; Security Management (2–3 days/week)
<ul>
<li>Welcome and assist visitors with professionalism and a positive attitude.</li>
<li>Register and track visitors per SDIC guidelines, providing instructions and escorting when needed.</li>
<li>Maintain a safe, clean, and welcoming reception area and conference rooms.</li>
<li>Oversee security facility operations (CCTV, alarm systems, badges, logs).</li>
<li>Ensure security guards are trained and aligned with company standards.</li>
<li>Manage visitor logs, badge lists, Wi-Fi, and parking validations.</li>
</ul>
 
Skills &amp; Qualifications
✔ Strong organizational and multitasking skills
✔ Proficiency in Microsoft Word &amp; Excel
✔ Excellent communication and customer service skills
✔ Experience in event planning and office supply management
✔ Detail-oriented and proactive with a positive attitude
 
Contact 
If the role sounds interesting, please reach out to Senthil at <a href="mailto:senthil@trilyonservices.com" target="_blank">senthil@trilyonservices.com</a>

Workplace Office Administration & Front Desk Receptionist

<h3>Job Description</h3>
Job Description
DEFINITION
Responsibilities include keeping score for youth, recreation, and middle school sporting events using various digital and analog forms of tracking methods. 
 
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
<ul>
<li>Follow and uphold the policies and mission statement of both Piedmont Middle School and the Piedmont Recreation Department.</li>
<li>Track score of youth sporting events via scoreboard technology or statistics booklet.</li>
<li>Understand scoring, rules and procedures for various sports and ages. </li>
<li>Open to learning new skills and adjusting workflows on the fly.</li>
<li>Open and close gyms as needed.</li>
<li>Organize, track and set-up specific sports equipment (i.e. volleyball poles and nets, basketball hoops and benches).</li>
<li>Provide game &amp; practice reports to supervisor.</li>
<li>Create a safe environment conducive to learning and appropriate for the physical, social, and emotional development of students.</li>
<li>Other duties as assigned.</li>
</ul>
 
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Youth and Adult Sports Coordinator. May receive technical and functional supervision from other management or professional positions. Exercises no direct supervision.
 
EDUCATION &amp; EXPERIENCE
<ul>
<li>As Rec Leader I - Equivalent to the completion of the 11th grade and some experience working/volunteering in a childcare or recreation program. 17 years or age and older.</li>
<li>As Rec Leader II - High School graduate or GED, 2 years of experience working in a recreation program or similar industry.</li>
<li>As Rec Specialist - Equivalent to the completion of 2 years of college. Very specialized experience for a particular program.</li>
</ul>
 
OTHER DUTIES
Attends staff development meetings and trainings, clinics, and other professional activities to improve performance. Performs any other related duties as assigned by the Principal and Sports Coordinator or other appropriated administrators.
 
SUPERVISION RECEIVED
Youth &amp; Adult Sports Coordinator
 
PHYSICAL DEMANDS
Must possess mobility to work in a sports facility setting and use equipment. Strength is needed to lift and carry recreation equipment weighing up to 50 pounds for extended periods of time; and flexibility to lift, carry, push, pull, or move objects. May involve significant standing, walking, pushing, bending and/or pulling to participate in recreation activities. Visual acuity sufficient to perform essential functions of the position. Hearing and speech to communicate in person, before groups, and over the telephone.
 
ENVIRONMENTAL ELEMENTS
Employees work in a sports facility setting with loud to moderate noise levels, controlled temperature conditions. Employees may interact with challenging staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Applicants should also exhibit patience, maturity, and dependability. Have good organizational skills. Possess a positive coaching philosophy, as well as excellent communication and organizational skills.
 
WORKING CONDITIONS
Schedule will vary between 10-20 hours per week. Practices and games will typically be scheduled Monday-Friday in-between 3:00pm-9:00pm (final practice and game schedule will be provided closer to season). There will be weekend work as well as trainings and meetings you will be asked to attend.
 
COMPENSATION
<ul>
<li>As Rec Leader I - $16 - $18 per hour</li>
<li>As Rec Leader II - $18 - $22 per hour</li>
<li>As Rec Specialist - $16 - $30 depending on qualifications and experience</li>
</ul>
Part-Time, Temporary

Middle School and Recreation Sports Score Keeper

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 We are looking for a Lead Server who is responsible for leading the day-to-day operations of the store in the absence of the General Manager and otherwise supports the General Manager in all facets of running the store. The Lead Server is responsible for ordering supplies and scheduling labor. Also, the manager is responsible for managing and overseeing all processes within the store. The Lead Server ensures an exceptional customer experience Activities &amp; Responsibilities: 
<ul>
<li>Ensure the restaurant front and sidewalk are clean and presentable.</li>
<li>Conduct pre-shift briefings with servers</li>
<li>Play music at an appropriate volume based on the dining room noise.</li>
<li>Post the servers &amp; side worksheet and stock stations with necessary supplies (POS, to-go items).</li>
<li>Complete cleaning tasks and ensure counters are polished.</li>
<li>Maintain a comfortable temperature and suitable ambiance.</li>
<li>Foster an environment of trust and respect among staff.</li>
<li>Communicate daily specials to the team and display them.</li>
<li>Distribute tasks fairly during each shift.</li>
<li>Oversee team performance and ensure efficiency.</li>
<li>Assess team members &amp; abilities to promote satisfaction and workflow.</li>
<li>Adjust server hours to maximize labor efficiency as needed.</li>
<li>Ensure food quality and presentation meet standards and communicate with the BOH as necessary.</li>
<li>Train new hires and offer development opportunities for experienced staff.</li>
<li>Provide feedback and recognition throughout the shift.</li>
<li>Promote teamwork with hands-on leadership.</li>
<li>Manage no-show situations effectively.</li>
<li>Follow employee break time and time clock procedures.</li>
<li>Handle incident reports and foodborne illness issues.</li>
<li>Deliver exceptional customer experiences.</li>
<li>Welcome guests and address complaints promptly.</li>
<li>Monitor business fluctuations for smooth service.</li>
<li>Resolve customer issues and approve exceptions to policy.</li>
<li>Assist in cashiering and dishing orders as needed.</li>
<li>Open and close registers, count drawers, and resolve discrepancies.</li>
<li>Process discounts, comps, and voids according to policy.</li>
<li>Adhere to cash handling and reconciliation procedures.</li>
<li>Perform supervisory-level POS tasks.</li>
<li>Provide change or smaller bills from the safe when necessary.</li>
</ul>

Lead Server

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Mathnasium of Noe Valley is searching for a friendly and reliable Center Assistant to be the welcoming face of our math learning center. In this role, youll greet students, guide them to their instructors, help with check-in/check-out, and keep our center running smoothly. Job Responsibilities Student Check-In &amp; Check-Out 
<ul>
<li>Welcome students as they arrive and ensure they are signed in.</li>
<li>Direct students to their assigned instructor.</li>
<li>Ensure a parent/guardian is present before releasing a student at the end of a session.</li>
<li>Monitor the entry/exit area to make sure students are safe.</li>
<li>Enforce center policies for pick-up and drop-off.</li>
</ul>
Administrative &amp; Support Tasks 
<ul>
<li>Assist students with prize redemption and tracking points.</li>
<li>Answer basic parent questions and direct more detailed inquiries to the Center Director.</li>
<li>Assist instructors with small tasks (organizing materials, restocking supplies).</li>
</ul>
Qualifications 
<ul>
<li>Friendly, patient, and comfortable interacting with kids and parents.</li>
<li>Reliable and attentive to detail.</li>
<li>Prior experience working with children (e.g., camps, schools, daycare) is a plus but not required.</li>
<li>Must be able to work 20 hours/week</li>
<li>Must pass a background check</li>
</ul>
Who we are: Mathnasium is a Math Learning Center. You can learn more about what we do on our website.

Front Desk Coordinator and Learning Center Assistant

<h3>Job Description</h3>
Job Description
We are looking for a detail-oriented and experienced Concierge to join our team at a prestigious residential property in San Francisco, California. This is a Contract position, ideal for individuals who excel in delivering exceptional service and maintaining a welcoming environment. The role requires adherence to a business-appropriate dress code and offers parking availability for your convenience.
 
Responsibilities:
• Greet and assist residents and visitors with a friendly and attentive demeanor.
• Manage front desk operations, including answering phone calls and addressing inquiries.
• Coordinate with property management to handle resident requests efficiently.
• Ensure a secure and welcoming environment by monitoring access to the property.
• Maintain a clean and organized front desk area at all times.
• Provide information and recommendations about local services and amenities as needed.
• Handle mail and package distribution for residents promptly and accurately.
• Respond to emergencies or unexpected situations calmly and effectively.
 
** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00410-0013292675*
• Previous experience in a concierge, front desk, or customer service role. • Exceptional interpersonal and communication skills. • Ability to maintain a neat and detail-oriented appearance and follow a business-appropriate dress code. • Strong organizational skills and attention to detail. • Proficiency in managing front desk operations, including phone and email communication. • Ability to handle multiple tasks and prioritize effectively. • A proactive and solution-oriented approach to problem-solving.

Concierge

<h3>Job Description</h3>
Job Description
&nbsp; Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co- designed solutions, we equip residents with the tools to shape their own communities—unlocking collective power for long-term impact.
About this Role Do you enjoy helping people feel welcomed, supported, and part of a thriving community? Join EBALDC, a community-based nonprofit dedicated to building healthy, vibrant, and affordable housing in Oakland and the East Bay. We’re seeking a full-time Desk Clerk at our historic San Pablo Hotel to provide excellent customer service while supporting residents, staff, and visitors through organized administrative oversight and smooth community operations. Schedule: Monday – Friday, 7:00 AM – 3:00 PM Location: San Pablo Hotel, Oakland Why You’ll Love This Role You’ll be the friendly, organized hub of our building—helping residents feel supported, assisting staff in maintaining smooth operations, and ensuring every visitor has a positive experience. This role combines administrative responsibilities with a strong customer service focus, so you’ll be contributing to both operational efficiency and community satisfaction. What You’ll Do
<ul>
<li>Serve as the primary point of contact for residents, staff, and vendors, providing responsive, professional, and helpful customer service.</li>
<li>Maintain accurate records, logs, and reports on daily activities, incidents, and resident interactions.</li>
<li>Coordinate and submit maintenance work orders, follow up to ensure completion, and communicate updates to residents as needed.</li>
<li>Assist residents with documentation, recertifications, and compliance-related inquiries in a supportive and clear manner.</li>
<li>Help plan and support community events, workshops, and resident programs to foster engagement and a welcoming environment.</li>
<li>Enforce building policies and house rules fairly, while addressing resident concerns with tact and professionalism.</li>
<li>Support office operations, including answering phones, managing correspondence, and updating internal systems efficiently.</li>
<li>Collaborate with Property Management to ensure operational workflows are smooth and resident-focused.</li>
</ul>
What We’re Looking For
<ul>
<li>Minimum 1 year of experience in an administrative, desk clerk, or customer service-oriented role.</li>
<li>Strong organizational, communication, and computer skills.</li>
<li>Ability to handle multiple tasks, prioritize work, and remain calm under pressure.</li>
<li>Comfortable working with diverse populations and providing excellent customer service at all times.</li>
<li>Knowledge of HUD guidelines or nonprofit housing programs is a plus.</li>
</ul>
Physical Requirements
<ul>
<li>Ability to sit, stand, and bend throughout the shift.</li>
<li>Lift and carry up to 20 lbs.</li>
<li>Use standard office equipment and security systems.</li>
</ul>
Salary Range: $39,000 – $42,000 annually Why EBALDC? At EBALDC, you’ll be part of a mission-driven team creating a stronger, healthier Oakland. If you’re organized, proactive, and enjoy combining administrative excellence with outstanding customer service, we want to hear from you.
Benefits and Other Information:
EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.
Equal Employment Opportunity:&nbsp;Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI):We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.
This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements.
**All candidates will be subject to a background check as a condition of employment**
Please NO PHONE CALLS!&nbsp;
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PUzavOeRqB

Daytime Desk Clerk

<h3>Job Description</h3>
Job DescriptionThe Role:
You’re the first and lasting impression. You set the tone, read the room, and bring warmth and energy without ever being performative. This is a people-first role for someone who moves with intention, leads with empathy, and knows that great service isn’t about perfection—it’s about care.
This is more than taking orders or dropping checks. You’ll be an active steward of the BlockParty experience—welcoming guests into a space that feels thoughtful, inspired, and human.
What You’ll Do
<ul>
<li>
Greet guests with presence, warmth, and awareness
</li>
<li>
Guide the guest experience from entry to departure
</li>
<li>
Maintain flow and vibe during service; anticipate guest needs
</li>
<li>
Collaborate with hosts, servers, kitchen, and bar to ensure seamless service
</li>
<li>
Support private events, pop-ups, and offsite activations as needed
</li>
<li>
Keep the space tidy, intentional, and guest-ready at all times
</li>
<li>
Share knowledge of menu items, specials, and culinary storytelling
</li>
<li>
Represent BlockParty’s values and voice—on and off the floor
</li>
</ul>
You’ll Thrive Here If You:
<ul>
<li>
Are people-savvy, grounded, and emotionally intelligent
</li>
<li>
Know how to hold space—for guests and for your teammates
</li>
<li>
Take pride in your attention to detail and ability to read the energy of a room
</li>
<li>
Thrive in dynamic environments with shifting needs
</li>
<li>
Are deeply curious and want to grow in hospitality, events, or brand experience
</li>
<li>
Move through service with grace and a sense of rhythm
</li>
</ul>
Not to mention these qualities and skills:
<ul>
<li>
Prior experience in restaurants, events, or guest-facing roles (preferred)
</li>
<li>
Passion for food, culture, and community
</li>
<li>
Reliable, communicative, and team-oriented
</li>
<li>
Ability to work evenings and weekends
</li>
<li>
Fluent in vibes, flow, and organized chaos
</li>
</ul>
Perks &amp; Culture
<ul>
<li>
Competitive hourly pay + tips
</li>
<li>
Staff meals + venue discounts
</li>
<li>
Access to industry events + cultural programming
</li>
<li>
Room to grow within our collective of venues
</li>
<li>
A radically human team that values authenticity and artistry
</li>
</ul>

Front of House Team Member

<h3>Job Description</h3>
Job Description
About the California Academy of Sciences
The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum—all under one living roof—our mission is to regenerate the natural world through science, learning, and collaboration.
Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling.
When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it.
About the Opportunity
The Service Associate reports to the Guest Experience Assistant Manager and is responsible for tasks pertaining to the day-to-day operations and providing platinum-level customer experiences to guests of the California Academy of Sciences. Areas of responsibility included are the entryway, theaters, exhibits, and various special events throughout the museum. As assigned by the on-duty Assistant Manager, the Service Associate will respond to constantly changing operational needs by providing excellent customer service. 
This positionrequires evening, full weekend, and holiday availability. The California Academy of Sciences is open to the public 365 days a year. 
Organizational Culture Join a team dedicated to the Academy's mission, vision and values!Currently, the Academy has a new strategic plan including three initiatives – Hope for Reefs, Thriving California, and Islands 2030 – that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at <a href="https://www.calacademy.org/about-us/major-initiatives" target="_blank">https://www.calacademy.org/about-us/major-initiatives</a>.
We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position.
This position is based in San Francisco, California. Staff are currently expected to work from the Academy offices.
About the Guest Experience Team: 
The Guest Experience team provides the highest level of service to all of our visitors, members and beyond. Our team is responsible for overseeing public floor operations including the entryway, theaters, exhibits and various special events. We are often responding to constantly changing operational needs and work closely as a team to solve problems. Our team is essential to creating a positive guest experience.
Key Responsibilities 
Position Duties and Responsibilities:
<ul>
<li>This position is responsible for working in and has duties in the following areas of the Academy: Guest Experience (hosting, group entry facilitation, way-finding), show control (Planetarium and Forum), and exhibit facilitation (Rainforest and Earthquake).</li>
<li>Assist in special event after-hours operation in the aforementioned areas, as assigned. During special events staff will be under the direct supervision of the Guest Experience event lead. </li>
<li>Proactively engage with visitors by providing information on daily programs, exhibits, suggested museum itineraries, and San Francisco attractions</li>
<li>Facilitate traffic flow in and out of the museum, exhibits, and theaters</li>
<li>Continuously interact with our guests to ensure an excellent experience which exceeds their expectations</li>
<li>Provide necessary support to the Assistant Managers as needed to ensure smooth operation of the department, including light office work and visitor registration</li>
<li>Work with the Custodial Team to assist with general cleaning and sanitation of workspaces and high touch areas of the public floor</li>
<li>Other duties as assigned</li>
</ul>
Qualifications: A successful candidate will have the following:
Experience
<ul>
<li>Prior experience in a fast paced customer-facing environment</li>
<li>Experience with a ticketing system, electronic scanners and tablets preferred</li>
<li>Experience with children and families preferred</li>
</ul>
Skills, and Abilities:
<ul>
<li>Honesty and reliability required</li>
<li>Commitment to excellent customer service</li>
<li>Ability to work independently and show initiative</li>
<li>Excellent communication skills</li>
<li>Ability to work in a busy, fast paced environment</li>
<li>Ability to be courteous with the public, including children, for extended periods of time</li>
<li>Familiarity with Google Suite preferred</li>
<li>Ability to transport 25lbs.</li>
</ul>
Physical Environment: The physical expectations described here are representative of those that must be met by an employee to successfully perform the duties and responsibilities of this position. At the Academy, we get to work in pretty unique spaces! We have active positions on the public floor that require repetitive motion, moving through and rotating to different positions throughout the day. In the Rainforest exhibit, we work in humid temperatures around various wildlife ie. birds, snakes, spiders, and insects. In the Planetarium exhibit, staff work in a sometimes darkened theatre environment with steps on a 30-degree slope. This position requires performing repetitive motions 75% of the time.
Compensation and Benefits: The hourly rate for this position is $23.00. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process.
Schedule: Part-Time, Up to 19 hours per week
How to Apply:
Interested candidates should submit a resume and application through our Careers Page portal.
The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of theSan Francisco Fair Chance Ordinance (SF Police Code, Article 49).

Guest Experience Service Associate

<h3>Job Description</h3>
Job Description
DUTIES AND RESPONSIBILITIES:
· Greet guests as they enter the building and ensure they feel welcomed and have a positive experience
· Process all guest inquiries and sales by maintaining knowledge of current programs, services, and fees
· Provide administrative support to include filing, data entry, and mailing. Ensure confidentiality of all data.
· Handle and resolve guest’s complaints and disputes by obtaining and evaluating all relevant data
· Provide security to ensure the Kroc Center and Railton Place are safe and secure by ensuring authorized entry by checking in and out all guests
· Review security monitors and report any suspicious or inappropriate activity to management
· Assist with emergencies and crisis situations including but not limited to fire alarms, flooding, and medical emergencies
· Maintain cleanliness of facility and conduct all mandatory safety checks
· Ensure that events, programs, and activities begin and end on time, providing support as needed
· Responsible for all opening and closing duties
· Assist Kroc Center, Railton Place, and Property team with accurate and detailed work order and incident reports.
· Accept mail and packages for Kroc Center staff and Railton Place residents.
· Perform other duties as assigned
· Other related duties as required
EDUCATION AND EXPERIENCE:
· High School Diploma or equivalent (required)
SKILLS AND ABILITIES:
· Excellent customer service skills
· Computer literate with proficient typing skills 
· Able to perform job functions with a proactive mindset, good organization, attention to detail, fine judgment,
· Bilingual in Spanish, Arabic, Cantonese/Mandarin, or Vietnamese (preferred)
· Experience with a Point of Sales (POS) system and membership recruitment (preferred)
PHYSICAL REQUIREMENTS:
· Ability to lift up to 25 lbs. (usually file boxes)
EQUIPMENT USED:
· Modern Office Equipment and Relevant Software
ADA Statement:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Guest Relations Associate

<h3>Job Description</h3>
Job DescriptionSalary: $18.20 
Schedule Breakdown:Every Day (Monday Sunday)
1st Shift: 6:45am 3:15pm
2nd Shift: 2:45pm 11:15pm
JOB SUMMARY
The Guest Services Associate (GSA) is responsible for the internal operation of the 123-room Ronald McDonald House at Stanford while on shift, maintaining a supportive, safe, and secure environment for families, staff, and volunteers. The GSA team provides guest services year-round. Under the direct supervision of the Guest Services Coordinator, the GSA directs the work of Team Volunteers, creates a welcoming atmosphere for guests, and ensures that services are delivered according to current policies and procedures. The GSA interacts with families and guests from diverse cultural and economic backgrounds within a semi-medical environment, properly badges them in, and connects them to the appropriate staff member.
 
Additionally, this role holds administrative responsibilities such as answering and transferring phone calls, processing staff and family packages and correspondence, greeting guests, checking in and out guest families, managing family access cards, logging maintenance orders, maintaining a clean main lobby, kitchen, laundry rooms, seating and dining areas, stocking and distributing household resources, and responding to all family questions and emergency situations.
 
The Guest Services Associate is a full-time or part-time, non-exempt role required to work some holidays and weekends. Full-time GSAs are expected to work five 8-hour shifts every week. Part-time GSAs are expected to work one to three 8-hour shifts every week. All GSAs are welcomed to pick up complete or partial open shifts.
 
DUTIES AND RESPONSIBILITIES
<ul>
<li>Connect with outgoing/incoming GSA at the beginning and end of each shift to relay important information.</li>
<li>Respond to all family questions and emergency situations with compassion, attentiveness, and exercising professional boundaries, ensuring all appropriate departments are informed and communication is clear.</li>
<li>Maintain a safe and secure communal living environment for families by safeguarding the main entrance, identifying guests, frequenting communal areas, and communicating any concerns to the appropriate staff member.</li>
<li>Connect families, guest, visitors, volunteers or donors with the appropriate staff member via phone, in-person or share the correct contact information.</li>
<li>Perform walk-throughs of the entire house, multiple times during shift to ensure tidiness and safety, fostering an atmosphere of availability and approachability.</li>
<li>Register and monitor Day Pass families, providing tours, towels, and other resources.</li>
<li>Log all maintenance issues observed during walk-throughs or requested by staff or families through our Family Registry System, ensuring all necessary information is provided and recorded.</li>
<li>Complete all family requests and deliveries, including fridges, freezers, cots, pack &amp; plays, breast pumps, and other linen items, to support families needs.</li>
<li>Accept, record, and distribute donations, ensuring donors are welcomed and appreciated for their support and their information is capture accurately.</li>
<li>Create, replace, and monitor family access cards.</li>
<li>Carry duty cell phone to ensure availability for families, guests and emergencies while not at the front desk.</li>
<li>Support the family care department with check-ins, check-outs, room changes, and the preparation of welcome folders/bags for incoming families.</li>
<li>Guide the work of Team Volunteers, utilizing them as an extension of the GSA team to restock storage spaces, tidy common areas, cover breaks, and attend to the family needs.</li>
<li>Receive, log and distribute all family and staff packages and correspondence, ensuring accurate record of date and time received, delivery company, appropriate storage.</li>
<li>Maintain a clean main lobby, kitchen, laundry rooms, seating, and dining areas by tiding them up, picking up trash, and wiping down surfaces.</li>
<li>Load, unload, and run family kitchen dishwashers at the end of the day.</li>
<li>Prepare, put out, and clean up daily continental breakfast, following safe food handling practices.</li>
<li>Count and put away daily dinner leftovers, following safe food handling practices.</li>
<li>Monitor, stock and distribute household resources including trash bags, toilet paper, laundry soap, cleaning cloths, diapers, toiletries, feminine pads, and other items to the laundry rooms, front desk and other storages.</li>
<li>Restock and monitor soda and water machines, as well as accept and organize soda deliveries using the first in, last out method.</li>
<li>Thoroughly disinfect fridges, freezers, cots, cribs, breast pumps, strollers, wheelchairs, and other items before to storing them or providing them to families. </li>
</ul>
 
QUALIFICATIONS AND PREREQUISITES:
Education and experience:
<ul>
<li>High School Diploma Required</li>
<li>1 year of customer services experience</li>
</ul>
Knowledge, skills, abilities, and other:
<ul>
<li>Spanish-speaking, a plus</li>
<li>Compassionate and attentive customer service.</li>
<li>Good problem-solving and organizational skills.</li>
<li>Strong attention to detail.</li>
<li>Ability to work and adapt to a fast and slow-paced environment.</li>
<li>Good active listening.</li>
<li>Ability to handle difficult situations with confidence and compassion.</li>
<li>Service oriented.</li>
<li>Ability to set professional boundaries with families.</li>
<li>Ability to work as part of a large team, fostering a positive work environment.</li>
<li>Strong communication skills.</li>
<li>Interest in working with families and children.</li>
<li>Ability to work with diverse populations.</li>
<li>Computer literate in MS Office suite of products or similar.</li>
<li>Ability to work in a semi-medical environment with children being treated with life-threatening illnesses and their families.</li>
<li>Certified in Adult &amp; Pediatric CPR, First Aid and AED or ability to get certified.</li>
<li>Valid CA drivers license.</li>
<li>Must be able to lift 50 pounds.</li>
</ul>
 
Job description is for informational purposes only. Additional duties that are consistent with the responsibility level may be assigned.

330 Travel & Tourism Jobs in Berkeley, CA, USA