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<h3>Job Description</h3>
Job Description
Details of Job: Join the Rides team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply and are looking to fill 5 shifts. Pay rate is $15.00! We will work with your schedule! Interested?&nbsp;
Essential Duties and Responsibilities:
 • Must assist Guests in the loading and unloading of the ride and check various restraining devices • Operate the ride’s control panel where applicable • Must observe the ride while it is in motion for the safety of the guests • Inform Guests of the safety policies for the ride • Observe and follow all Six Flags St. Louis Safety policies and procedures • Maintain a clean work environment • Maintain Six Flags’ Guest First Standards • Responsible for completing other duties as deemed necessary by management
Skills and Qualifications:
• Minimum Age: 16 • Must be willing to work outdoors in various weather conditions • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude • Must have strong teamwork skills and the ability to work with others • Ability to lift a minimum weight of 40-50 lbs and push a minimum weight of 30 lbs • Good oral communication skills
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ride Operator

<h3>Job Description</h3>
Job DescriptionDescription:
Delmar Gardens of Creve Coeur Skilled Nursing and Rehabilitation Center is seeking a full-time, creative, Activity Assistant. This energetic candidate will assist the Activity Director in coordinating and leading daily group and individual activity programs, special events and scheduled outings for our dear residents. Prior experience in senior housing or a health care setting is preferred, but not required. Must have or obtain a Class C CDL and be available to work one weekend a month and one evening a week.
 
Hours are from 8:30 am - 5:00 pm.
 
Please apply online, in person, or send your resume to: Delmar Gardens of Creve Coeur 850 Country Manor Lane Creve Coeur, Missouri 63141
 
Please contact Jacquelyn Terrell at <a href="mailto:JTerrell@DelmarGardens.com" target="_blank">JTerrell@DelmarGardens.com</a> or call (314) 434-5900 for more information.
 
Affirmative Action/Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
 
#lp
Requirements:

Activity Assistant/Life Enrichment

<h3>Job Description</h3>
Job Description
Simple. Inclusive. Natural. Social
Reports to: Spa Front Desk Manager 
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined. 
View our Experience: <a href="https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy" target="_blank">https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy</a>
Achieving Excellence Statement: 
As the Lead Spa Concierge, you are responsible for supporting and leading excellent guest service interactions among the Concierge team. Quality and Service are the Lead's top priority, while supporting the Concierge Supervisor, Spa Manager, and team. Leadership and commitment to wellness will inspire your team to deliver exceptional service. Lead Spa Concierge reports directly to Spa Manager. 
Key Focuses 
<ul>
<li>Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings </li>
</ul>
<ul>
<li>Strictly enforce the privacy and confidentiality of all guest information </li>
</ul>
<ul>
<li>Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed </li>
</ul>
<ul>
<li>Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.) </li>
</ul>
<ul>
<li>Monitor and maintain the physical environment, always ensuring cleanliness and organization </li>
</ul>
<ul>
<li>Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun </li>
</ul>
<ul>
<li>Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task </li>
</ul>
<ul>
<li>Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail </li>
</ul>
<ul>
<li>Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor </li>
</ul>
<ul>
<li>Acknowledge all guests, anticipate their needs, and respond promptly </li>
</ul>
<ul>
<li>Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns </li>
</ul>
<ul>
<li>Communicate with all other departments within Alyeska Nordic Spa to ensure effective and efficient management of operations </li>
</ul>
<ul>
<li>Have complete understanding of and adhere to all company policies, procedures, and standards </li>
</ul>
<ul>
<li>Champion excellent guest interactions and act as an example for all Concierge members </li>
</ul>
<ul>
<li>Other duties as assigned </li>
</ul>
Experience/Passions/Education
<ul>
<li>Leadership experience within the hospitality or spa industry preferred </li>
</ul>
<ul>
<li>Spa, Hospitality, Guest Service, and/or Retail Sales experience preferred </li>
</ul>
<ul>
<li>Must be highly self-motivated </li>
</ul>
<ul>
<li>Possess passion and natural inclination for Guest Service and Health and Wellness </li>
</ul>
<ul>
<li>Must have excellent communication skills both written and verbal </li>
</ul>
<ul>
<li>Must possess professional presentation </li>
</ul>
<ul>
<li>Must possess compassion for people </li>
</ul>
<ul>
<li>Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team </li>
</ul>
<ul>
<li>Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently </li>
</ul>
<ul>
<li>Must have excellent time management skills </li>
</ul>
<ul>
<li>Computer literacy and previous reservation software and POS experience preferred </li>
</ul>
<ul>
<li>Ability to focus on attention to detail, remaining professional and courteous at all times </li>
</ul>
Working Conditions: Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence. 
Team You Will Lead: Not Applicable Last Revision: January 2025 
#P

Lead Spa Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
At Artistry of Face, we work hard to create a unique and elevated experience that is all about a client’s confidence. We thrive on educating our clients and providing customized treatment plans. Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments. We are currently searching for a temporary full-time Front Desk Associate for our Albany, NY location.
 
In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.
 
As a valued member of our team, we look forward to working with you.
 
Responsibilities Include:
<ul>
<li>Providing exceptional customer care</li>
<li>Greeting clients and answering incoming calls</li>
<li>Booking/re-booking appointments</li>
<li>Checking clients in/out</li>
<li>Answering emails and other correspondence</li>
<li>Assisting in product sales and lead generation</li>
<li>Attending local events in an effort to share more about Artistry of Face with the community</li>
<li>Establishing a relationship with local businesses to help expand our client base</li>
</ul>
Schedule:
<ul>
<li>Full-time, 30-33 hours per week</li>
<li>Monday through Friday availability</li>
<li>16-weeks duration</li>
<li>Early June start date</li>
</ul>
 
Requirements:
<ul>
<li>2 Years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office)</li>
<li>Excellent communication and interpersonal skills</li>
<li>Willingness to learn</li>
</ul>

Temporary Front Desk Associate (16 weeks)

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
 
Metro Physical &amp; Aquatic Therapy has an immediate opening for a part time Front Desk Coordinator floater to provide coverage throughout Central Suffolk and the East End of Long Island. Come be a part of a growing organization in a progressive, supportive, and innovative team!
 
Days &amp; Hours: Monday - Friday 8am-12pm occasional weekend work as needed
 
What We Offer!
<ul>
<li>Vacation &amp; Paid Time Off Benefits</li>
<li>.65/ mile Travel Compensation</li>
<li>401(k) Retirement Savings</li>
<li>Health Insurance/Dental/Vision</li>
<li>Flexible Spending</li>
<li>Free Life Insurance</li>
<li>AFLAC</li>
<li>NY 529 College Savings Program</li>
<li>Pet Insurance</li>
<li>Identity Theft Insurance</li>
</ul>
Essential Functions:
<ul>
<li>Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.</li>
<li>Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li>
<li>Generate a compilation of reports, logs and lists including but not limited to authorization and verifications with a high level of accuracy.</li>
<li>Ensure co-pays are tallied and reconciled and control credit extended to patients.</li>
<li>Call treating physicians to obtain updated prescriptions for treatment by Occupational and Physical Therapists.</li>
<li>Obtains Plan of Cares from treating physician and update system.</li>
<li>Set up a new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information.</li>
<li>Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li>
<li>Ensures availability of treatment information by filing and retrieving patient records.</li>
<li>Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.</li>
<li>Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters. Perform other duties and assignments as required.</li>
<li>Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li>
<li>Perform other duties and assignments as required. Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy</li>
<li>Helps treat patients by preparing heat and ice packs; paraffin dips; assisting patients to the pool; guiding patients to exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques.</li>
<li>Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.</li>
<li>Educates patients by demonstrating proper use of equipment and exercise routines.</li>
<li>Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions.</li>
<li>Provides information to patients by answering questions and requests; allaying fears.</li>
<li>Maintains patient confidence and protects operations by keeping information confidential.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment.</li>
<li>Prepares treatment room for patients by following prescribed procedures and protocols.</li>
<li>Answers calls from physician offices, hospitals, and patients using exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.</li>
<li>Provide front desk coverage as needed; this includes answering calls from physician offices, hospitals and patients, and assisting with scheduling.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
Requirements:
<ul>
<li>One (1) year of Medical office experience preferred</li>
<li>Experience with a EMR System a plus</li>
<li>Ability to communicate to customers, co-workers and management in a professional/courteous manner.</li>
<li>Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines.</li>
<li>Must work well within a team environment.</li>
<li>Excellent interpersonal and communication skills</li>
<li>Proficiency in the Google Suite platform and ability to learn new programs quickly.</li>
<li>One year of experience in a customer service-oriented is strongly desired.</li>
<li>High school diploma or GED is required</li>
</ul>

Front Desk Coordinator - Part Time Floater (Suffolk County/East End)

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
 
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career? Are you interested in delivering compassion, excellence, and reliable service to patients? This is a great opportunity to gain hands-on experience and learn the full scope of patient support in a clinic setting. 
 
We want you to apply your energy and skills to our dynamic team and become an integral part of a caring, professional environment that provides the highest quality care to our patient
 
Metro Physical &amp; Aquatic Therapy has an immediate opening for a full time Physical Therapist Aide/Front Desk Coordinator floater to provide coverage throughout Nassau County. The towns you would need to float to would include Bellmore, Franklin Square, Garden City, Glen Cove, Great Neck, Greenvale, Hewlett, Jericho, Long Beach, Mineola, Oceanside, Oyster Bay, Port Washington, and Rockville Centre.
 
Days &amp; Hours: Monday-Friday 830am-5pm occasional weekend work as needed
This position is not seasonal and offers long-term employment.
 
What We Offer!
<ul>
<li>Vacation &amp; Paid Time Off Benefits</li>
<li>.65/ mile Travel Compensation</li>
<li>401(k) Retirement Savings</li>
<li>Health Insurance/Dental/Vision</li>
<li>Flexible Spending</li>
<li>Free Life Insurance</li>
<li>NY 529 College Savings Program</li>
<li>Identity Theft Insurance</li>
</ul>
Essential Functions:
<ul>
<li>Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.</li>
<li>Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li>
<li>Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li>
<li>Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy</li>
<li>Helps treat patients by applying heat packs; paraffin dips; assisting patients into the pool; helping patients onto exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques.</li>
<li>Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.</li>
<li>Educates patients by demonstrating proper use of equipment and exercise routines.</li>
<li>Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions.</li>
<li>Provides information to patients by answering questions and requests; allaying fears.</li>
<li>Maintains patient confidence and protects operations by keeping information confidential.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment.</li>
<li>Prepares treatment room for patients by following prescribed procedures and protocols.</li>
<li>Answers calls from physician offices, hospitals, and patients using exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.</li>
<li>Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li>
<li>Flexibility to assist with front desk duties as needed to support clinic operations.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
Requirements:
<ul>
<li>One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.</li>
<li>Strong communication skills, with the ability to interact professionally and courteously with customers, co-workers, and management.</li>
<li>Recent experience in a medical practice, ensuring compliance with federal, state, and local regulations.</li>
<li>Ability to work effectively within a team environment.</li>
<li>Excellent interpersonal skills and the ability to quickly adapt to new programs.</li>
<li>Proficiency in Google Suite is required.</li>
<li>One year of experience in a customer service-oriented role is strongly preferred.</li>
<li>High school diploma or GED is required.</li>
<li>Knowledge of anatomy and kinesiology, as well as the equipment used in therapy work.</li>
<li>Understanding of patient behavior, needs, and proper strengthening techniques.</li>
<li>Knowledge of restraint use and aggressive behavior management practices.</li>
<li>Ability to successfully complete in-service training.</li>
<li>Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.</li>
<li>Ability to maintain a professional attitude and conduct in the welfare of patients.</li>
<li>Strong record-keeping and report-writing skills.</li>
<li>Ability to communicate effectively and clearly.</li>
</ul>
 
Physical Requirements
 
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
 
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
 
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Front Desk Coordinator/Physical Therapy Aide - Full Time Floater (Nassau County)

<h3>Job Description</h3>
Job DescriptionDescription:
Hello potential Red Door Candidate! Are you a ‘fun’ person? Do you have a love for people, a mind that works creatively, and thrive when working in a fast-paced team environment in a new and exciting industry full of puzzles, technology, and entertainment!? 
 
If your answer is yes, we’d love to review an application from you! 
 
Contrary to popular belief, our “Game Master” position has nothing to do with being a ‘gamer’ and everything to do with providing a 6-star guest experience.
 Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.
 
As a Game Master, you will:
Set the tone for every experience by..
<ul>
<li>Hyping up our players for their adventure</li>
<li>(Speaking with/in front of large groups of people is a must!)Communicating rules, guidelines, and storylines in an exciting way</li>
</ul>
 
Accurately guide and assist your team by..
<ul>
<li>Being alert, sharp, and focused on your team’s progress through monitors in our control room</li>
<li>Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving “hints” or “clues” to guide players along the way. </li>
</ul>
Foster the fun and immersive experience for guests by..
<ul>
<li>Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes.</li>
<li>Finding special moments to create during every experience (Like having guests dance, or sing “Happy Birthday” for free hints!)</li>
<li>Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the “you were so close!” teams)</li>
</ul>
 
Work in a team environment that thrives in creativity by..
<ul>
<li>Working together and living by our company values (they’re good ones, trust us!)</li>
<li>Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)</li>
</ul>
 
 
Requirements:
Qualifications and Skills:
<ul>
<li>Customer service oriented</li>
<li>Strong confident personalities</li>
<li>Enthusiastic and positive attitude</li>
<li>Strong interpersonal communication skills and the ability to articulate clearly</li>
<li>Punctual and responsible</li>
<li>Possesses a team player mentality</li>
<li>Works well in a fast-paced environment</li>
<li>Basic knowledge and understanding of computers</li>
<li>Willing to grow and learn in various roles outside of the immediate position</li>
<li>Available to work weekends and evenings</li>
<li>(No knowledge/skills of technology, or "gaming" is required, but may be a plus)</li>
<li>Must be 18 years of age or older</li>
</ul>

Game Master - Front Desk

<h3>Job Description</h3>
Job Description
<ul>
<li>Inspections and Diagnostics: Examine and identify issues, then determine the best solutions to correct them.</li>
<li>Preventive Maintenance: Engage in routine preventive maintenance to ensure all aspects of the hotel continue to operate efficiently.</li>
<li>General Cleaning and Upkeep: Maintain the appearance and cleanliness of buildings and properties.</li>
<li>Painting and Room Upkeep: Assist with painting and preparing rooms, ensuring they are fresh and inviting for our guests.</li>
<li>Pool Maintenance: Oversee the upkeep of the pool, including maintaining proper chemical balance and ensuring a clean and safe environment.</li>
</ul>
Requirements:
<ul>
<li>Language Skills: Ability to read and write in English is essential.</li>
<li>Painting Experience: Experience with painting and preparing rooms for painting is required.</li>
<li>Communication: Must possess clear communication skills to interact effectively with team members and hotel guests.</li>
<li>Pool and Chemical Knowledge: Previous experience with pools and chemical handling is necessary for the safe maintenance of our amenities.</li>
</ul>

Hotel Maintenance

<h3>Job Description</h3>
Job DescriptionDescription:
JOB SUMMARY
Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
 
ESSENTIAL FUNCTIONS
<ul>
<li>Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Reward Program and provide recognition and benefits to all present members.</li>
<li>Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. </li>
<li>Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li>
<li>Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. </li>
<li>Ensure all necessary reports and forms are completed daily.</li>
</ul>
 
SUPPORTIVE FUNCTIONS 
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. 
<ul>
<li>Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.</li>
<li>Book reservations for those guests who approach the Front Desk.</li>
</ul>
 
Requirements:
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
<ul>
<li>Must be able to read and write to facilitate the communication process. </li>
<li>Requires good communication skills, both verbal and written. </li>
<li>Extensive knowledge of the hotel, its services and facilities.</li>
<li>Must have excellent customer relations skills and leadership capability. </li>
<li>Must be detail oriented with outstanding organizational and communication skills.</li>
<li>Must have excellent leadership capability and customer relations skills.</li>
<li>Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</li>
</ul>
 
PHYSICAL DEMANDS
<ul>
<li>Must be able to stand and exert well-paced ability for up to 4 hours in length.</li>
<li>Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li>
<li>Must be able to exert well-paced ability in limited space.</li>
<li>Must be able to lift up to 15 lbs. occasionally.</li>
<li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.</li>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li>
<li>Requires manual dexterity to use and operate all necessary equipment. </li>
<li>Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. </li>
</ul>
 
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education &amp; Experience
<ul>
<li>High School diploma or equivalent required; College course work in related field helpful.</li>
<li>Experience in a hotel or a related field preferred.</li>
<li>Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</li>
<li>Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing</li>
<li>Ability to read, comprehend and write simple instructions and/or short correspondence and memos</li>
<li>Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations</li>
<li>An operational knowledge of Microsoft Office suite</li>
<li>Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays</li>
<li>Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)</li>
<li>• Ability to participate in the creation of an enjoyable work environment</li>
</ul>
 
 
Requirements:
Job Duties &amp; Functions
<ul>
<li>Approach all encounters with guests and associates in a friendly, service-oriented manner.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.</li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.</li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner.</li>
<li>Answer guest inquires about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li>
<li>Establish and maintain good communications and team work with fellow associates and other departments within the hotel.</li>
<li>Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</li>
<li>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</li>
<li>Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.</li>
<li>Have knowledge of and assist in emergency procedures as required.</li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner.</li>
<li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</li>
<li>Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.</li>
<li>Use proper two-way radio etiquette at all times when communicating with other associates.</li>
<li>As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members</li>
<li>Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.</li>
<li>Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds</li>
</ul>

399 Travel & Tourism Jobs in California