<h3>Job Description</h3>
Job Description
We are actively hiring for the position of IT Support Engineer for our plants in Brook Park and Brooklyn, OH
Duties and Responsibilities 
Technical Support:
<ul>
<li>Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and various software applications.</li>
<li>Resolve incidents and upgrade different types of software and hardware.</li>
<li>Address issues with printers, copiers, and scanners.</li>
<li>Support and configure Windows Server.</li>
</ul>
Incident Management:
<ul>
<li>Assist users with logged IT-related incidents.</li>
<li>Take ownership of issues, perform problem analysis, and implement temporary or permanent fixes to restore service as soon as possible.</li>
<li>Escalate incidents to other support teams when necessary.</li>
<li>Accurately record, update, and document requests using the IT service desk system.</li>
<li>Maintain a high level of customer service, ensuring all customers are treated efficiently and appropriately.</li>
</ul>
Equipment and Asset Management:
<ul>
<li>Install and configure new IT equipment.</li>
<li>Update the asset management system to reflect real-time activity and disposition of assets, hardware, and peripherals.</li>
<li>Assist with the reconciliation of assets within the management system for accurate inventory.</li>
</ul>
Communication and Collaboration:
<ul>
<li>Maintain excellent verbal communication skills, effectively communicating with technical and non-technical colleagues at all levels.</li>
<li>Proactively complete other duties as assigned.</li>
</ul>
Technical Skills
<ul>
<li>Proficient in using and supporting Active Directory, Windows, and Office products.</li>
<li>Experienced in supporting, configuring, and troubleshooting LANs, WANs, TCP/IP, and networking components.</li>
<li>Knowledgeable in diagnosing and resolving IT-related faults/issues.</li>
<li>Competent in supporting and configuring Windows Server.</li>
<li>Skilled in using, supporting, configuring, and troubleshooting PC hardware and network configurations.</li>
<li>Experience with Atlassian Jira Service Management (JSM) ticketing system, Jira Assets, Jira Software, Confluence, Microsoft 365, Active Directory Administration, Microsoft Exchange, SharePoint, Azure AD, Microsoft PowerApps, and Power Automate.</li>
<li>Basic programming skills.</li>
<li>Knowledge in troubleshooting networking issues such as internet connectivity, network, and VPN.</li>
<li>Ability to provide remote support to users working from home.</li>
</ul>
 Education and Work Experience
<ul>
<li>Degree in a related IT discipline or certification with relevant demonstrative work experience in IT service and delivery.</li>
<li>Experience in a customer-focused IT support environment, including technical problem resolution.</li>
<li>Team environment experience with a strong track record of diagnosing and resolving IT-related faults/issues.</li>
<li>Broad understanding and successful application of Service Desk and Desktop services knowledge.</li>
<li>Must be able to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors.</li>
<li>Highly organized and independent, able to multi-task and stay organized in managing client needs.</li>
<li>Self-motivated, able to work independently, and takes initiative.</li>
<li>Outstanding attention to detail.</li>
<li>Excellent communication skills, both verbal and written.</li>
</ul>
Location
<ul>
<li>Must commute between two facilities. </li>
</ul>
For further information on the digital room, please explore our website <a href="http://www.digitalroominc.com" target="_blank">www.digitalroominc.com</a>
What are the perks and benefits of working at Digital Room?
<ul>
<li>Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment</li>
<li>Competitive pay and growth opportunities.</li>
<li>Comprehensive health, dental, and vision coverage (location-specific).</li>
<li>Employer match 401(k) up to limits.</li>
<li>Company-sponsored Life and AD&amp;D Insurance.</li>
<li>Flexible Spending Account and voluntary benefits.</li>
<li>Paid holidays and PTO.</li>
<li>Employee discounts on all products.</li>
<li>Company-sponsored training and certifications.</li>
<li>Fun workplace and wellness events, and more.</li>
</ul>

IT Support Engineer

<h3>Job Description</h3>
Job DescriptionWhy NeuraFlash, part of Accenture:
At NeuraFlash, part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, part of Accenture is the place for you.
We are hiring for a Sr. Salesforce Project Manager to work with our Enterprise customers! As the Project Manager, you will manage projects for our Enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce and the Force.com platform.
The ideal candidate has experience working with small and large customers and is comfortable with a rapid pace of change. The Project Manager is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you!
You'll have the opportunity to:
<ul>
<li>Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects</li>
<li>Drive implementations of high-quality AI and digital service solutions</li>
<li>Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships</li>
<li>Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders</li>
<li>Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions</li>
<li>Plan, initiate &amp; manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects</li>
<li>Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers</li>
<li>Assess business implications for each project stage</li>
<li>Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery</li>
<li>Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform</li>
<li>Experience working in a professional services/consulting environment</li>
<li>Experience applying Agile approaches to project management</li>
<li>Experience with salesforce.com serving as project manager or scrum leader</li>
<li>Experience with estimation/sizing and SOW/Change Order contracting</li>
<li>PMP or Scrum Master certification preferred</li>
<li>Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform</li>
<li>Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications</li>
</ul>
Preferred Skills:
<ul>
<li>Strong presentation and communication skills</li>
<li>Ability to work cohesively within a team and/or effectively as an individual</li>
<li>Bachelor's Degree in Business, Engineering, Information Technology or Management</li>
<li>Professional and confident while maintaining a focus on customer success</li>
</ul>
What's it like to be a part of NeuraFlash, part of Accenture?
<ul>
<li>Remote &amp; In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.</li>
<li>Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.</li>
<li>Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done</li>
<li>Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, part of Accenture thriving. Our executive team holds town halls &amp; company meetings where they address any suggestions or questions asked, no matter how big or small.</li>
<li>Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.</li>
</ul>

Sr. Salesforce Project Manager

<h3>Job Description</h3>
Job DescriptionDescription:
 
 
Job Summary
The Sr. Information Management Specialist / Operations Manager II oversees enterprise information workflows, data governance, records management, and operational support functions. The role ensures compliance with federal standards while optimizing information lifecycle processes and supporting mission operations.
Primary Duties &amp; Responsibilities
<ul>
<li>Manage information governance, data lifecycle activities, and records management processes. </li>
<li>Oversee operational workflows, personnel tasking, and resource allocation across functional areas. </li>
<li>Ensure compliance with federal, DoD, and organizational data management policies. </li>
<li>Develop SOPs, process documentation, and operational performance metrics. </li>
<li>Provide briefings and updates to leadership on operational and information management status. </li>
<li>Coordinate system access, permissions, and data quality reviews. </li>
<li>Lead continuous improvement initiatives to enhance operational efficiency. </li>
</ul>
 Requirements:Required Qualifications
<ul>
<li>Bachelor’s degree in Information Management, IT, Business, or related field. </li>
<li>5+ years of experience in information management or operations management. </li>
<li>Experience with federal or DoD information governance policies. </li>
<li>Strong communication and coordination skills. </li>
</ul>
Desired Qualifications
<ul>
<li>Experience with DODAF, NARA, FOIA, or metadata frameworks. </li>
<li>Prior operations leadership experience. </li>
</ul>
Clearance Requirements
<ul>
<li>Secret or </li>
</ul>
Certifications
<ul>
<li>ITIL Foundation preferred. </li>
<li>PMP or CAPM a plus. </li>
</ul>
Skills &amp; Competencies
<ul>
<li>Data governance </li>
<li>Operations oversight </li>
<li>Workflow optimization </li>
<li>Policy interpretation </li>
<li>Team coordination </li>
</ul>
 Venesco LLC, is an equal opportunity and affirmative action employer. Venesco is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

Sr. Information Management Specialist / Operations Manager II

<h3>Job Description</h3>
Job Description
The Senior Software Engineer designs, codes, and tests software solutions for learning systems. He or she will be mainly responsible for the development of the backend and integration software products for Pansophic Learning. The Senior Software Engineer must be able to deliver the products with high quality and in a timely manner.
The Senior Software Engineer will work directly under Software Development Manager and work collaboratively with other Software Engineers, QA/Test Engineers and other team members. He or she will be expected to innovate and provide suggestions and solutions to maintain and improve the current and future developments of the company.
*** VISA sponsorship is not available ***
This position will work 4 days per week in office.
Responsibilities:
<ul>
<li>Design, implement, and test software solutions for K-12 schools' learning environments</li>
<li>Design, implement, and test REST-ful web services using NodeJS</li>
<li>Perform data modeling to design relational and NoSQL/document databases</li>
<li>Work with various services from Amazon Web Services (AWS) to build, host and maintain application environments</li>
<li>Implement and manage best practices for maintaining source code repositories and branching/merging strategies with Git for multiple code bases and applications</li>
<li>Analyze and resolve technical and application problems</li>
<li>Provide analysis and troubleshooting for production issues &amp; code deployment activity</li>
<li>Contribute to user interface design and development</li>
<li>Work collaboratively with other developers, testers and product owners</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's Degree in Computer Science, Electrical or Electronics Engineering, Information Systems, Systems Engineering, or equivalent degree or experience and 10+ years of experience</li>
<li>Experience developing open standards-based solutions: web services, web applications, and modern user interfaces</li>
<li>Significant, demonstrable experience implementing features across the software development team and development environment</li>
<li>Ability to be a self-starter and work in a fast-paced environment solving challenging problems in designing, writing, editing, modifying and debugging code</li>
<li>Exceptional oral and written communication skills.</li>
<li>Deep understanding of relational databases and proficiency with SQL</li>
<li>Experience with NoSQL document databases, e.g. MongoDB</li>
<li>Experience with message queue technology and design patterns</li>
<li>5+ years of experience with NodeJS</li>
<li>10+ years of experience with object-oriented languages like JavaScript, TypeScript or similar languages</li>
<li>Familiarity with services within Amazon Web Services, i.e. S3, Lambda, SNS, SQS, EC2, CloudFront, Redshift</li>
<li>Desired experience with AWS CDK.</li>
<li>Experience with Amazon Web Services API</li>
<li>Experience with Git version control</li>
<li>Experience with Unix/Linux environment</li>
<li>Ability to pass federal and state criminal background checks (FBI/BCI)</li>
</ul>
Additional Preferred Qualifications:
<ul>
<li>Ability to think independently and contribute to the overall effort without much direction</li>
<li>Ability to work well within a team environment</li>
<li>Ability to work well under pressure</li>
</ul>
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
#INDCORP
#LI-KM2

Senior Backend Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;<a href="http://www.abbvie.com" target="_blank">www.abbvie.com</a>. Follow @abbvie on&nbsp;X,&nbsp;Facebook,&nbsp;Instagram,&nbsp;YouTube,&nbsp;LinkedIn&nbsp;and&nbsp;Tik Tok.
Job Description 
Lead the site implementation of advanced data analytics, AI, machine learning, digital automation and other digitalization efforts and a team of data scientists and developers to share and deliver the Digital Manufacturing Roadmap for the ME&amp;C site. This role will drive the Digital Manufacturing Roadmap execution by driving priority solutions and managing digital change across the site. This role will collaborate closely with AbbVie global Teams, Site Engineering, Human Resources, OpEx and IT teams, as well as Finance, Procurement teams, and external providers.&nbsp;
Responsibilities
<ul>
<li>Lead the development of Digital Manufacturing Roadmap for the site supporting Digital manufacturing strategy, process, and priorities.</li>
<li>Lead execution of governance for the Digital Manufacturing transformation with input into transformation communication and capability building plans.</li>
<li>Define use-case features by engaging users, management, experts and IT/technical team and drive alignment on priority features to implement.</li>
<li>Coordinate the process of solution selection and vendor engagement, engaging Senior Information Technology, Senior Operations Technology, and Procurement leaders.</li>
<li>Lead team of direct and indirect reports in achieving time-bound impactful goals for the site.</li>
<li>Set up Agile team (including site resources, IT team, vendor), establish and execute Agile sprint cadence for solution development.</li>
<li>Apply expertise in Data Analytics, Coding, Machine Learning, Generative AI, Agentic AI, and Physical AI to contribute to innovative solutions for applications</li>
<li>Monitor, analyze, and report on the progress and impact of digitalization initiatives.</li>
<li>Develop project proposals, estimates, and timelines, ensuring appropriate prioritization within the Clinical Sciences project portfolio.</li>
<li>Partner with local and global BTS teams to ensure adequate maintenance and repair of current reports and systems.</li>
<li>Continuously improve technology solution development and implementation, fostering purposeful innovation to reduce time to value.</li>
<li>Support and enhance a governance framework that balances agility and accountability.</li>
<li>Develop and maintain cross-functional relationships, gaining alignment on initiative goals and objectives.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in Computer Science, Statistics, AI/ML, Physics, Math, Business, Management, Engineering, Operations, or related field.</li>
<li>10+ years of experience with Bachelors or&nbsp;8+ years of experience with Masters or 5+&nbsp;years of experience with PhD, working in Operation/Industrial environment driving technical projects, working with vendors on systems/digital tool implementation, demonstrated experience successfully leading the development and implementation of large scale cross-functional digitalization initiatives within a GPM manufacturing environment.</li>
<li>3+ years of experience in each of the following areas:
<ul>
<li>BI and Analytics Architecture, Dimensional Modeling, Data Products, Data Visualization, Data discovery, building curated data sets, insight generation and advanced analytics</li>
<li>Python, R, JavaScript, Java or other coding language as well as developing and deploying software</li>
<li>Implementing and developing AI and Machine Learning technologies</li>
<li>Leading technical teams with a proven history of developing and leading high functioning teams</li>
</ul>
</li>
<li>Strong financial acumen, operating, and business factors relating to Manufacturing</li>
<li>Knowledge of Agile or other Project Management methodologies, as well as Change Management principles and tools</li>
<li>Knowledge and experience of Digital Manufacturing technologies/data analytics and transformations</li>
<li>Must have strong knowledge of GMP Manufacturing, Supply Chain, Validation, Engineering, and medical device regulations</li>
</ul>
 Additional Information 
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​
<ul>
<li>
The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future. ​
</li>
<li>
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​
</li>
<li>
This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​
</li>
<li>
This job is eligible to participate in our long-term incentive&nbsp;programs​
</li>
</ul>
Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.&nbsp;
US &amp; Puerto Rico only - to learn more, visit&nbsp;<a href="https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html" target="_blank">https://www.abbvie.com/join-us/equal-employment-opportunity-employer.ht…</a>
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
<a href="https://www.abbvie.com/join-us/reasonable-accommodations.html" target="_blank">https://www.abbvie.com/join-us/reasonable-accommodations.html</a>

Senior Manager, Digital Transformation

<h3>Job Description</h3>
Job DescriptionAbout Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Sr Test Engineer is responsible for the testing and validation (T&amp;V) of Integration releases, enhancement and patches. Working closely with the Product Engineering Management, Senior Test Engineers, Software Developers and Product Managers, you will deliver high-quality systems to our client (Endpoint’s internal OPS teams).The role is available at our offices in Hyderabad and Bangalore.&nbsp; Responsibilities:
<ul>
<li>&nbsp;Participate in product discovery as required for planning and requirements.</li>
<li>Participate, support and provide input during development cycles.</li>
<li>Create and execute test cases, report and track software defects, verify resolved issues and conduct regression testing.</li>
<li>Document test case execution, including objective evidence.</li>
<li>Create and maintain, as required, testing documents such as validation plan, risk assessment, traceability matrix, and validation summary.</li>
<li>Participate in other testing activities such as defect assessment and deployment verification.</li>
<li>Follow current Standard Operating Procedures and Work Instructions.</li>
<li>Interact with Product Management, Development and Testing teams, and subject matter experts on product testing, provide progress and status reports to the appropriate personnel.</li>
<li>Keep up-to-date with industry standards for automated, performance and security testing, and regulatory requirements for product quality and computerized systems validation.</li>
</ul>
Education:
<ul>
<li>Bachelor's degree or equivalent and/or appropriate experience.</li>
</ul>
Experience:
<ul>
<li>Minimum of 6 years’ experience in software Integration testing/Quality Assurance.</li>
<li>Strong ability to understand technical software concepts and comfortable interacting with databases.</li>
<li>Experience in Tools and techniques for API testing.</li>
<li>Experience in Test automation (Playwright) a plus.</li>
<li>Experience in Security testing (OWASP ZAP) a plus.</li>
<li>Experience in Performance testing (Blazemeter, JMeter) a plus.</li>
<li>Understanding of n-tiered, Service Oriented Architecture (SOA) and related testing strategies.</li>
<li>Familiarity with XML &amp; JSON</li>
<li>Experience working with version control repositories- SVN, GIT.</li>
<li>Experience working in a fast-paced, entrepreneurial environment preferred.</li>
<li>Prior health care industry experience is a plus.</li>
<li>Experience with API testing tools like Postman</li>
</ul>
Skills:
<ul>
<li>Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.</li>
<li>Strong attention to detail.</li>
<li>Excellent organizational and time management skills.</li>
<li>Good communication skills.</li>
<li>Attentive listening skills.</li>
</ul>
Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.&nbsp; &nbsp;&nbsp;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.#LI-MT
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Test Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Learning Architect / Trainer
 
At B&amp;A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&amp;A believes in ensuring its employees feel deeply connected to B&amp;A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!
 
Job Summary
 
B&amp;A is looking for an Learning Architect / Trainer to join a contract with a federal government client in support of an important mission. The Learning Architect/Trainer will design and deliver innovative learning solutions to support organizational goals. This role involves creating strategic learning architectures, developing curriculum, and leading training initiatives for recruiting systems and related programs. 
 
This team requires members to be onsite 80% of the week. 1-2 days hybrid. 
 
Responsibilities: 
<ul>
<li>Conduct needs analyses and recommends deployable learning solutions.</li>
<li>Create strategic direction for analysis, design, development, implementation, and evaluation of learning solutions.</li>
<li>Develop learning architectures for roles, including sequencing and mapping learning assets.</li>
<li>Utilize desktop and multimedia tools to create engaging learning content.</li>
<li>Serve as lead instructor for training related to recruiting systems.</li>
<li>Analyze existing training programs and recommend improvements.</li>
<li>Develop and maintain training plans, instructional curriculum, course outlines, presentations, and visual aids.</li>
<li>Coordinate with subject matter experts to ensure course objectives are met.</li>
<li>Organize training events, monitor registration, and deliver training via webinars and onsite sessions.</li>
<li>Maintain training evaluation feedback and implement improvements.</li>
<li>Update training plans and curriculum as needed.</li>
</ul>
Education and Experience:
<ul>
<li>Minimum 4 years of progressive experience in learning solution design and implementation. </li>
<li>Bachelor’s degree in English, Communications, Education, Instructional Design, HR, Computer Science, Information Systems, Engineering, Management, or Business/Finance. </li>
</ul>
Required Skills: 
<ul>
<li>Strong knowledge of instructional design methodologies (ADDIE, SAM, etc.).</li>
<li>Proficiency in e-learning development tools (Articulate, Captivate, Camtasia).</li>
<li>Experience with Learning Management Systems (LMS) administration and reporting.</li>
<li>Ability to create multimedia learning content using tools like Adobe Creative Suite.</li>
<li>Familiarity with web-based training platforms and virtual classroom technologies.</li>
<li>Excellent presentation and facilitation skills for both in-person and virtual sessions.</li>
<li>Strong analytical and problem-solving skills for evaluating training effectiveness.</li>
<li>Ability to manage multiple projects simultaneously and meet deadlines.</li>
<li>Knowledge of adult learning principles and best practices.</li>
<li>Strong written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).</li>
<li>Ability to collaborate effectively with cross-functional teams and subject matter experts.</li>
</ul>
Security Clearance
<ul>
<li>Eligible to receive a Public Trust</li>
</ul>
More About B&amp;A:
Notable Clients B&amp;A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
 
Benefits and Programs
B&amp;A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life &amp; AD&amp;D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&amp;A employees enjoy paid time off, B&amp;A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&amp;A’s 401(k) plan is available to all employees and includes a company matching contribution.
B&amp;A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
<ul>
<li>The B&amp;A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more</li>
<li>A formal mentorship program</li>
<li>Job shadowing and cross training opportunities</li>
<li>Brand Ambassador program</li>
<li>Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more</li>
<li>Monthly teambuilding events</li>
<li>B&amp;A Annual Wellness Challenges: #StepWithB&amp;A, #WalkDuringLunchWithB&amp;A, #VolunteeringWithB&amp;A, #ExerciseDuringLunchWithB&amp;A, and more</li>
</ul>
At B&amp;A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&amp;A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&amp;A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&amp;A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&amp;A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&amp;A’s offices, and other workplaces (including client sites) and all other locations where B&amp;A is providing services, and to all work-related activities.
EEO is the Law
B&amp;A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.
Requirements:

Learning Architect / Trainer

<h3>Job Description</h3>
Job DescriptionWhy NeuraFlash, part of Accenture:
At NeuraFlash, part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, part of Accenture is the place for you.
AS AN AWS SOLUTION ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO:
<ul>
<li>Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, part of Accenture customers</li>
<li>Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity</li>
<li>Facilitate business process reviews to identify customer requirements and processes</li>
<li>Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud </li>
<li>Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI</li>
<li>Translate customer requirements into contact center design, leveraging best practices, and other AWS Services</li>
<li>Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards</li>
<li>Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities</li>
<li>Drive best practice contact center design into each and every aspect of solution delivery</li>
<li>Effectively manage all aspects of project and customer communications</li>
<li>Deliver customer end user training and documentation</li>
<li>Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management</li>
<li>Lead vision and strategy discussions with contact center and customer service leadership and management</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Customer-facing contact center experience</li>
<li>Experience building integrations across WFM, CRM, and contact center solutions</li>
<li>Experience with communications protocols and APIs such as WebRTC and SIP</li>
<li>Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)</li>
<li>Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers </li>
<li>API integration experience</li>
<li>Strong troubleshooting and debugging skills </li>
<li>Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing</li>
<li>Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy</li>
<li>Contact Center architecture knowledge</li>
<li>Experience in technology/software sales, pre-sales, or consulting</li>
<li>Advanced knowledge of AWS services and cloud architecture </li>
<li>Salesforce knowledge and familiarity with Salesforce Service Cloud</li>
<li>Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)</li>
<li>Experience with WorkForce Management solutions</li>
<li>Experience working with outbound dialers and campaign management</li>
<li>Knowledge of software development methodologies such as Agile and Scrum</li>
<li>AWS Cloud Practitioner Certification</li>
<li>AWS Developer Associate Certification or Professional</li>
<li>AWS Solution Architect Certification or Professional</li>
<li>Salesforce Certified Administrator </li>
</ul>
What's it like to be a part of NeuraFlash, part of Accenture?
<ul>
<li>Remote &amp; In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.</li>
<li>Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.</li>
<li>Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done</li>
<li>Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, part of Accenture thriving. Our executive team holds town halls &amp; company meetings where they address any suggestions or questions asked, no matter how big or small.</li>
<li>Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.</li>
</ul>

AWS Solution Architect

<h3>Job Description</h3>
Job DescriptionWhy NeuraFlash, part of Accenture:
At NeuraFlash, part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, part of Accenture is the place for you.
We are hiring for a Scrum Master to work with our Enterprise customers! As a Scrum Master, you will manage projects for our Enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce, the Force.com platform, and AWS Connect. 
The ideal candidate has experience working with small and large customers and is comfortable with a rapid pace of change. The Scrum Master is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you!
You'll have the opportunity to:
<ul>
<li>Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery</li>
<li>Facilitate all Scrum ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives</li>
<li>Coach and mentor the Scrum team on Agile principles, Scrum practices, and continuous improvement</li>
<li>Partner closely with the Product Owner to ensure a well-defined, prioritized, and groomed backlog that supports business goals</li>
<li>Remove and address blockers proactively to maintain delivery momentum</li>
<li>Promote transparency by ensuring team metrics (velocity, burndown, throughput) are tracked, communicated, and used to improve performance</li>
<li>Shield the team from external interruptions and unnecessary work to protect sprint commitments</li>
<li>Drive accountability across the team by maintaining clarity on goals, commitments, and definitions of done</li>
<li>Identify and manage delivery risks, escalating where appropriate, and collaborating on mitigation strategies</li>
<li>Strengthen collaboration across engineering, product, QA, and business stakeholders</li>
<li>Support high-quality delivery by encouraging best practices in testing, technical excellence, and incremental value release</li>
<li>Champion Agile culture within the team and across the broader organization</li>
<li>Foster continuous learning through retrospectives, experimentation, feedback loops, and process improvements.</li>
<li>Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years Scrum Master or Project Management experience with packaged software or custom development implementation on the Salesforce Platform and/or Amazon Connect </li>
<li>Deep understanding of Scrum framework, Agile principles, and iterative delivery</li>
<li>Experience facilitating Scrum ceremonies (Daily Standups, Sprint Planning, Refinement, Reviews, Retrospectives)</li>
<li>Strong servant-leadership mindset with the ability to motivate and empower cross-functional teams</li>
<li>Skilled at removing blockers and enabling team progress</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to clearly articulate technical and non-technical concepts to diverse audiences</li>
<li>Proven track record of guiding teams to deliver high-quality, incremental value on time</li>
<li>Strong understanding of backlog management and experience partnering with Product Owners</li>
<li>Ability to identify delivery risks early and drive mitigation plans</li>
<li>Experience with estimation/sizing and SOW/Change Order contracting</li>
<li>Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform</li>
<li>PMP or Scrum Master Certification</li>
</ul>
Preferred Skills:
<ul>
<li>Experience using agile lifecycle tools (Jira, Confluence, Lucid) </li>
<li>Understanding of DevOps concepts and modern development practices (CI/CD, automation)</li>
<li>Bachelor's Degree in Business, Engineering, Information Technology or Management</li>
<li>Professional and confident while maintaining a focus on customer success</li>
<li>Certified Salesforce.com Admin with either Consultant or Business Analyst certifications</li>
<li>Experience working in a professional services/consulting environment</li>
</ul>
What's it like to be a part of NeuraFlash, part of Accenture?
<ul>
<li>Remote &amp; In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.</li>
<li>Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.</li>
<li>Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done</li>
<li>Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, part of Accenture thriving. Our executive team holds town halls &amp; company meetings where they address any suggestions or questions asked, no matter how big or small.</li>
<li>Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.</li>
</ul>

Salesforce Scrum Master

<h3>Job Description</h3>
Company Description
TMI Coatings, LLC is a Painting and Restoration Contractor dedicated to restoring America's infrastructure. With extensive experience in industrial painting, we specialize in coating and lining work for tanks, water towers, stacks, and other confined spaces. Our services include concrete coatings for floors, pits, and containment areas, as well as parking deck restoration and waterproofing projects. As a QP 1 and QP 2 certified contractor, TMI Coatings demonstrates proven competence and capability to manage complex projects across various industries.
 
Role Description
Industrial Sales Representatives at TMI Coatings are responsible for selling the Company’s construction-related services through both telephone outreach and on-site visits with facility managers. Training occurs in two phases:
<ol>
<li>Field Training: May be required depending on experience. Work alongside technicians and laborers to learn application processes, procedures, and materials.</li>
<li>Sales &amp; Project Management Training: Working with TMI’s sales and project management team to learn the TMI Way.</li>
</ol>
 
Essential Functions
<ul>
<li>Visit customer facilities to evaluate needs; listen to the problems facility managers are experiencing.</li>
<li>Gather and record key information, take accurate measurements, document installation requirements, and take photos. Must be comfortable working at heights.</li>
<li>Emphasize product and service benefits and communicate technical details clearly to customers.</li>
<li>Manage projects throughout the contract lifecycle, including change orders.</li>
<li>Answer customer questions on products, pricing, availability, uses, and contract terms.</li>
<li>Identify prospective customers, make outbound calls to generate leads, schedule appointments from internal and self-generated leads, and attend trade shows.</li>
<li>Work with estimators to ensure accurate pricing and proposals.</li>
<li>Prepare correspondence and proposals for management approval.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor’s Degree and/or two-year trade school degree</li>
<li>Clear, concise written and verbal communication skills</li>
<li>Ability to climb ladders and travel overnight</li>
<li>Ability to work independently and collaboratively in an on-site setting.</li>
<li>Proficiency in Project Coordination to effectively manage timelines, resources, and deliverables.</li>
<li>Strong Analytical Skills for problem-solving, decision-making, and assessing project requirements.</li>
<li>Excellent Customer Service and Communication skills to build and maintain positive client relationships.</li>
<li>Demonstrated experience in Sales with the ability to identify opportunities and negotiate contracts.</li>
<li>Familiarity with the painting and restoration industry or related fields is a plus.</li>
</ul>
 
Skills &amp; Abilities
•\tMicrosoft Office proficiency
•\tFamiliarity with ACT! CRM preferred
 
Benefits
<ul>
<li>401(k) matching</li>
<li>Company car</li>
<li>Paid holidays and PTO</li>
<li>Health and dental insurance</li>
<li>Base salary plus commission and performance bonuses</li>
<li>Per diem when traveling</li>
</ul>
 
To Apply:
Email résumé to <a href="mailto:resume@tmicoatings.com" target="_blank">resume@tmicoatings.com</a>

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