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Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our IT - Infrastructure team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will facilitate the development, coordination and integration of program related activities through vendor-supported corporate applications. You will also define system scope, objectives and business requirements to meet user needs. Included with that, you will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on projects. Also, you will provide coordination and services relevant to key functions of software supported by the Information Technology (IT) department, which supports a variety of end users and software, usually provided by a third-party vendor. Lastly, you will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>70% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops and maintains workflows, business rules, user interface policies, client scripts and integrations.</li>
<li>Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation.</li>
<li>Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation.</li>
<li>Configure ServiceNow modules such as ITSM, ITOM, ITAM, SPM or others as required.</li>
<li>Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. </li>
</ul>
</li>
<li>25% - Technical Support
<ul>
<li>Processes core system configuration as well as day-to-day user requests and incidents.</li>
<li>Creates technical design, ServiceNow code and architecture and works with key business units to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform.</li>
<li>Provides technical guidance on existing workflows for streamlining and improved efficiency.</li>
<li>Provides production support to resolve problems with production processing. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information services or related field PLUS 5 years of direct experience as a ServiceNow admin or application owner required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of IT technical application support experience required. </li>
<li>5 years of computer hardware and/or software troubleshooting techniques and system support required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>ServiceNow Certified Implementation Specialist. </li>
<li>ServiceNow Certified Application Developer. </li>
<li>Information Technology Infrastructure Library certification. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6635684&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 22, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6635684" target="_blank">https://jobs.caloptima.org/jobs/sr-servicenow-analyst-corporate-applications-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-59ee343dbcbd4147a2fd5b16aef95707

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr)

Sr. Configuration Analyst (ITS Analyst, Sr.) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr Configuration Analyst (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our CM - Clinic Ops Admin team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Configuration Analyst Sr will lead the design, development, and implementation of configuration solutions within the JIVA system to support enhancement and configuration requests for clinical applications, operating within an Agile Framework. You will collaborate with Configuration Management Specialist, business stakeholders, Information Technology (IT), and 3rd party vendors hosting the SAS solution in Agile ceremonies to deliver high-quality, compliant, and efficient configuration solutions iteratively. You will ensure configurations meet business needs, system capabilities, and regulatory requirements while contributing to sprint goals. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>60% - Configuration Implementation and Delivery
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Configuration Implementation: Executes configuration tasks within the JIVA system during sprints, creating and modifying assessments, letters, and business rules to align with business needs and system standards.</li>
<li>Vendor Collaboration: Engages in ticket review meetings to escalate issues, discuss complex tickets, and ensure timely resolution of challenges.</li>
<li>Cross-Team Collaboration: Works closely with IT, shared services, and Configuration Management Specialists in Agile ceremonies to address complex requests, resolve dependencies, and ensure seamless integration of configurations with other systems.</li>
<li>Testing and Validation: Conducts unit testing during sprints and support user acceptance testing (UAT) in sprint reviews to validate configurations meet acceptance criteria and business requirements.</li>
<li>Documentation: Maintains detailed documentation of configuration changes, technical specifications, and processes in Agile tools (e.g., Jira) to ensure traceability, compliance, and knowledge sharing.</li>
<li>Issue Resolution: Troubleshoots and resolves configuration-related issues within sprints, escalating to the JIVA vendor or IT teams when necessary to maintain system stability and sprint commitments.</li>
<li>Compliance and Standards: Ensures all configurations adhere to organizational standards, regulatory requirements (e.g., HIPAA), and JIVA system best practices throughout the Agile delivery process.</li>
<li>Knowledge Sharing: Serves as a subject matter expert and shares expertise with team members through mentoring, training, or documentation during sprints, enhancing team capabilities and maintaining consistency in configuration practices.</li>
<li>Process Improvement: Contributes to Agile retrospectives to identify opportunities to optimize configuration workflows, tools, or processes within the JIVA system, improving efficiency and quality of sprint deliverables.</li>
<li>Agile Collaboration: Actively participates in Agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, to foster collaboration and continuous improvement. </li>
</ul>
</li>
<li>30% - Feature Planning
<ul>
<li>Solution Development: Collaborates with Configuration Management Specialist during backlog refinement and sprint planning to design and develop configuration solutions (e.g., assessments, letters, business rules) that meet user story acceptance criteria within the JIVA system.</li>
<li>Initial Request Review: Assesses incoming configuration and enhancement requests during sprint planning to determine feasibility, compatibility with JIVA system capabilities, and resource requirements, providing input for user story sizing.</li>
<li>Sizing and Planning: Participates in Agile ceremonies (e.g., sprint planning, backlog refinement) to size configuration tasks, provide technical insights on feasibility, and helps establish sprint delivery timelines and priorities. </li>
</ul>
</li>
<li>10% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in healthcare administration, information technology, business, or a related field PLUS 7 years of experience in application configuration, software development, or clinical systems support, of that, 5 years must be in a healthcare operations setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of experience with troubleshooting, testing, and documentation in an Agile or Kanban setting required. </li>
<li>5 years of experience with Software Management Applications such as Service Now (SNOW), JIRA, SharePoint required. </li>
<li>3 years of experience in application configuration, software development, or clinical systems support, preferably with the JIVA system required. </li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Agile certifications (e.g., Certified Scrum Developer, SAFe Developer). </li>
<li>2 years of JIVA application experience in application configuration, software development. </li>
<li>Experience with vendor coordination and cross-functional Agile team collaboration.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6631734&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 20, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6631734" target="_blank">https://jobs.caloptima.org/jobs/sr-configuration-analyst-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-585b800158f1e74394600ded10c30129

Sr. Configuration Analyst (ITS Analyst, Sr.)

Lead Decision Support Analyst (Principal Financial Analyst) CalOptima CalOptima Health is seeking a highly motivated Lead Decision Support Analyst (Principal Financial Analyst) to join our team. The Principal Financial Analyst (Decision Support) will be responsible for providing highly complex analysis, guidance and expert knowledge on health care finance for various departments within CalOptima Health. The incumbent is a sought-out expert and company-wide resource on matters of health care finance. Working independently, the incumbent will lead complex large-scale analytical initiatives, develop report suites and financial models used to forecast medical cost trends. The incumbent will provide expertise for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions, lead ad-hoc teams and serve as a subject matter expert to staff and other consultants within the department. The incumbent will evaluate high visibility complex issues, perform detailed analysis and communicate well reasoned, thorough solutions to all levels of management within CalOptima Health. The incumbent will work with large amounts of claims, enrollment and provider data. Position Information: 
<ul>
<li>Department: Financial Analysis </li>
<li>Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Financial Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Shares expert knowledge, mentors, trains and serves as a lead for analytical staff.</li>
<li>Serves as a subject matter expert in the following areas: Medi-Cal provider rate methodology, Medicare provider rate methodology, Department of Health Care Services (DHCS) revenue, Centers for Medicare &amp; Medicaid Services-Medicare Advantage (CMS-MA) revenue, population health member cohort identification, industry standard approaches to health care cost service categorization and metrics.</li>
<li>Forms and leads ad-hoc teams on key initiatives.</li>
<li>Provides expertise and analyses around risk adjustment.</li>
<li>Leads in the design, development, implementation and maintenance of report suites and dashboards for all levels of CalOptima Health management.</li>
<li>Researches, assesses and develops advanced tools, models, reports and approaches to increase accuracy and timeliness of data-driven work projects.</li>
<li>Develops medical expense, revenue and enrollment projections to support the budget process.</li>
<li>Develops financial models and reports to support provider contract negotiations.</li>
<li>Develops return on investment and business case analyses for program initiatives under consideration by management.</li>
<li>Provides clinical and utilization analysis to assist Medical Management with improving outcomes and quality of care for CalOptima Health members.</li>
<li>Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, finance, economics, actuarial sciences or related field PLUS 8 years of financial analysis experience in managed care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of experience in Provider Contract Modeling, Provider Rate Analysis and/or Managed Care Contracting in a health care setting required. </li>
<li>1 year of experience writing SQL required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>5 years of analytical experience working with Medi-Cal and/or Medicare payer information. </li>
<li>Experience in an Independent Physician Association (IPA), hospital or health plan setting. </li>
<li>Intermediate to Advanced proficiency in Excel. </li>
<li>Experience with DHCS rate development and/or Medicare Advantage bid process.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6600979&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 2, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6600979" target="_blank">https://jobs.caloptima.org/jobs/lead-decision-support-analyst-principal-financial-analyst-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-15ab6f518e31d340afef5402c05bff17

Lead Decision Support Analyst (Principal Financial Analyst)

<h3>Job Description</h3>
Job DescriptionAbout LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
 At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
The Government Team at LILT
LILT is expanding its US public sector offering to serve mission-focused analysts and linguists with the most cutting-edge translation technology. LILT’s government team provides a fast, multilingual, high-quality AI translation platform to United States and allied government customers. This is a unique opportunity to make a significant impact on the future of LILT's AI platform and our customers.
As a key member of our team, you will play a pivotal role in shaping the future of LILT's public sector business. Your expertise in engineering, program management, and linguistics will be instrumental in driving the development of innovative solutions for a wide range of government customers.
Where You’ll Work
This position is based out of the Washington D.C. metropolitan area where you will start as fully remote and then transition to hybrid once an office is opened.
Authorization to work in the U.S. is a precondition of employment.
Candidates with active or recent TS/SCI security clearance with polygraph (and can satisfy other security-related requirements) are preferred. Candidates without this security clearance must be able to apply for and maintain TS/SCI security clearance with polygraph.
 
What You’ll Do
We have an opening for a (Sr.) Technical Program Manager to support LILT’s government team focusing on US Government customers such as the military and national security. As a (Sr.) Technical Program Manager, you will work with technical and senior leadership across the program to ensure our government offering meets the highest technical standards.
This position is based out of the Washington D.C. metro area where you will start as fully remote and then transition to hybrid once an office is opened. Moderate travel to customer sites in the region is required.
Key Responsibilities:
<ul>
<li>
Define and implement technical roadmaps aligned with customer use cases
</li>
<li>
Develop comprehensive roadmaps and manage multiple tasks with varying priorities
</li>
<li>
Specify and implement provisioning, management, and monitoring solutions tailored to unique security and cyber requirements of diverse government customers
</li>
<li>
Oversee the entire lifecycle of these solutions, from initial technical program review to installation, deployment, and expanded usage
</li>
<li>
Propose and champion enhancements to the LILT product roadmap that enhance government user utility and satisfaction
</li>
<li>
Serve as the primary point of contact for government customers, collaborating with external teams, partners, and subcontractors to identify and mitigate programmatic risks, ensuring the achievement of established goals
</li>
<li>
Communicate effectively with executive management, providing clear and concise updates on project plans, status, and critical issues, both verbally and in writing
</li>
<li>
Timely escalate urgent issues and drive their resolution
</li>
<li>
Drive project execution, develop project plans, make informed technical trade-offs, manage risk, track, and report on status both internally and externally, and resolve blocking issues
</li>
<li>
Collaborate closely with partner organizations, including government agencies, to ensure that all teams are equipped for success
</li>
<li>
Establish goals and metrics to identify opportunities to deliver customer solutions that meet cost, performance, and schedule requirements
</li>
</ul>
Skills and Experience:
<ul>
<li>
Bachelor’s Degree in Engineering, Computer Science, Computational Linguistics or related field
</li>
<li>
3+ years of experience working in technical product or program management
</li>
<li>
3+ years of experience working directly with research and engineering teams
</li>
<li>
3+ years of experience managing programs across cross-functional teams, building processes, and coordinating release schedules
</li>
<li>
Experience with program management software (e.g. JIRA) and content collaboration software (e.g. Confluence, Notion)
</li>
<li>
Proven experience in systems engineering, program management, computational linguistics, or CAT tools
</li>
<li>
In-depth understanding of DoD/IC cyber and security standards, practices, and assessments
</li>
<li>
Demonstrated success in managing complex projects and delivering results on time and within budget
</li>
<li>
Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders
</li>
<li>
A data-driven approach to problem-solving and a passion for continuous improvement
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Proven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities
</li>
<li>
Experience with DoD/IC projects
</li>
<li>
Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions
</li>
</ul>
Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
 
Our Tech
What sets our platform apart:
<ul>
<li>
Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
</li>
<li>
Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
</li>
<li>
100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
</li>
<li>
Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
</li>
</ul>
 LILT in the News
<ul>
<li>
Featured in The Software Report’s Top 100 Software Companies!
</li>
<li>
LILT makes it onto the Inc. 5000 List.
</li>
<li>
LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
</li>
<li>
Check out all our news on our website.
</li>
</ul>
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at <a href="mailto:recruiting@lilt.com" target="_blank">recruiting@lilt.com</a>.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Compensation Range: $110K - $160K

(Senior) Technical Program Manager

<h3>Job Description</h3>
Job Description
Company Overview
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.
About the Role
At Promise, we’re transforming how people in financial difficulty connect with public services—using technology to make systems simpler, faster, and more human. As a Software Engineer - AI, you’ll design and deliver end-to-end generative AI and large language model (LLM) applications that directly power this mission.
You’ll build AI pipelines and infrastructure for prompt engineering, fine-tuning, document parsing, and RAG systems, while also experimenting with new generative use cases. You’ll be developing AI products that will be deployed across a variety of complex customer use cases. Your work will drive innovation, automation, and efficiency across our platform—helping government services reach people more effectively and with greater dignity.
This is a chance to be on the frontier of applied AI: shaping systems that not only push technical boundaries but also make a real-world impact at scale.
What You’ll Do
<ul>
<li>
Build with purpose: Design and develop AI-powered applications and services, focusing on generative AI and LLMs.
</li>
<li>
Create pipelines: Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems.
</li>
<li>
Drive automation: Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges.
</li>
<li>
Stay ahead: Track and apply advancements in the AI landscape, guiding strategy and adoption.
</li>
</ul>
Shape strategy: Contribute to the vision, goals, and roadmap for AI/ML development at Promise.
You’ll love it here if:
<ul>
<li>
You are energized by big, complex challenges and the opportunity to solve them.
</li>
<li>
You want your work to have a real, measurable impact on people’s lives.
</li>
<li>
You take ownership and run toward problems, not away from them.
</li>
<li>
You value clear, candid, and constructive communication. 
</li>
</ul>
Promise is not for you if:
<ul>
<li>
You prefer hierarchy and rigid structures. We operate with freedom and responsibility.
</li>
<li>
You are uncomfortable with change. We move fast, adapt often, and expect agility.
</li>
<li>
You want a typical corporate culture. We are mission-driven, ambitious, and direct.
</li>
<li>
You believe efficiency means “doing less.” We believe efficiency means doing better.
</li>
</ul>
Company Benefits
<ul>
<li>
100% paid health coverage
</li>
<li>
Generous PTO and sick leave
</li>
<li>
Lunch, snacks, and coffee provided
</li>
<li>
Company retreats
</li>
<li>
Opportunities to travel and see the impact of your work
</li>
<li>
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
</li>
</ul>
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.
Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.
Compensation Range: $150K - $215K

Software Engineer - AI

<h3>Job Description</h3>
Job DescriptionSr. Database Administrator Position Title: SrDatabase Administrator Requisition ID: SDBAL42 Location:&nbsp;Hybrid (Remote/Washington, DC) Citizenship required:&nbsp;Yes Clearance Type:&nbsp;Secret Salary Range: $160,000 - $170,000 At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures. We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks. This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk. We are currently seeking a talented Sr. Database Administrator to join our growing team. The Sr. Database Administrator This role involves research, evaluation, and implementation of critical database solutions that impact organizational policies, procedures, and services. The Sr. DBA will collaborate with administrative, management, and programmatic subject matter experts to provide technical guidance and ensure alignment with business objectives. To be considered for this position, US Citizenship and an active secret security clearance is required. Key Responsibilities: 
<ul>
<li>Design, develop, and implement advanced systems software and business application systems for complex computing environments.</li>
<li>Provide expertise on operating systems and related system software in multi-user environments.</li>
<li>Manage the characteristics, capabilities, and use of operating system components, vendor software packages, and database systems.</li>
<li>Utilize coding techniques, including assembly-level, procedural, non-procedural, and job control languages, to create efficient database solutions.</li>
<li>Evaluate technical areas of significant consequence, recommending and developing new policies and procedures as needed.</li>
<li>Act as a liaison between technical and non-technical teams, influencing and motivating stakeholders to achieve program or departmental goals.</li>
<li>Ensure system performance, scalability, and security while maintaining compliance with industry standards.</li>
</ul>
Minimum Qualifications: Experience:
<ul>
<li>At least 10 years of progressive experience in systems software and/or business application system design, development, and implementation.</li>
<li>Advanced knowledge of database systems, teleprocessing systems, and operating systems in a multi-user environment.</li>
<li>Expertise in coding and programming using advanced languages, including procedural and non-procedural methods.</li>
</ul>
Education:
<ul>
<li>A bachelor’s degree in computer science, engineering, mathematics, or a related field with 6 years of practical experience.</li>
</ul>
Substitutions for education:
<ul>
<li>Bachelor’s Degree = 4 years of experience.</li>
<li>Master’s Degree = 4 years of experience.</li>
<li>PhD = 4 years of experience.</li>
</ul>
Alternatively, 4 years of specialized experience may substitute for a bachelor’s degree. Preferred Skills:
<ul>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Strong communication and interpersonal skills to engage with diverse stakeholders.</li>
<li>Knowledge of advanced database optimization and management techniques.</li>
<li>Ability to work effectively in both independent and collaborative team environments.</li>
</ul>
Cloudshape is committed to employee growth through learning, training, advancement, and rewards. We offer a full range of benefits that includes:
<ul>
<li>Flexible Work Schedule</li>
<li>Paid Time Off</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Cloudshape will contribute to 401K plans without any employee contributions.</li>
<li>Profit Sharing</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Short-Term and Long-Term Disability Insurance</li>
<li>Training Assistance</li>
<li>Employee Referral Program</li>
</ul>
Cloudshape is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to perform the essential functions of the job, please contact <a href="mailto:Fedelza.Lake@cloud-shape.com" target="_blank">Fedelza.Lake@cloud-shape.com</a>. U.S. Citizenship is required for most positions. E-Verify Right to Work Poster E-Verify Participation Poster EEOC Know Your Rights Poster
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mP8tHLRE8V

Sr. Database Administrator

<h3>Job Description</h3>
Job Description
 
NUC University operates a geographically diverse, virtual Service Desk using Support Teams comprised of Support Analysts and Specialists. Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day and go visit a user the third day.
The IT Support Specialist I provides a broad range of general and advanced technical support services to students, faculty, and administrative staff across the University, and provides deep expertise in specific skills. Examples of these skills include hardware configuration and repair, network, telephony, learning management system (LMS), student information system (SIS), CRM, business intelligence, document management, etc.
IT Support Specialist I is a Tier 1 support resource.
The IT Support Specialist I tracks changes and enhancements in technologies, hardware, software, and applications. The IT Support Specialist I is the first line of defense in keeping up with technological changes.
The location of the role may be at a specific campus, in a centralized location, or remote. Travel to campuses may be required.

IT Support Specialist I

<h3>Job Description</h3>
Job DescriptionAbout LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
 At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
The Engineering Team at LILT 
LILT is a high-performance, large-scale language translation system. We invest in and prioritize workflow (i.e., usability and interface design) and backend AI systems. Since the translation workforce is distributed worldwide, there are interesting cloud engineering problems to solve. We have a strong preference for building our own backend technology, so you’ll be implementing and working with the latest natural language processing (NLP) techniques and ideas.
Where You’ll Work
This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations.
You must be located in, or near a Hub to be considered*
Authorization to work in the US is a precondition of employment. 
What you’ll do
As a Staff Backend Engineer, you will work with a group of talented, mission-driven colleagues to propose ideas to define, drive, and execute projects on Lilt’s core platform–the heart of our machine translation services. You will enable customers to deliver multilingual journeys and to provide truly localized experiences. This is a high-visibility, high-impact role with enormous growth opportunities.
You must be curious, have attention to detail, be energized by a challenging entrepreneurial environment, be comfortable thinking big while also diving deep, and be open to experimenting and iterating on processes as the company grows.&nbsp;
Key Responsibilities
<ul>
<li>
Collaborate with engineering and infrastructure teams to design, build and improve our platform’s backend systems, file filters and data stores to help us scale our services effectively.
</li>
<li>
Apply your engineering experience to implement new platform features to drive growth, partnering with product and engineering teams to help decompose huge business requirements into smaller deliverables.
</li>
<li>
Actively mentor peers and Lilt’s community on advanced technical issues, helping them grow their careers.
</li>
<li>
Strive to raise the technical excellence bar, contributing to code quality, doing code reviews, increasing test coverage, etc.
</li>
</ul>
Skills and Experience
<ul>
<li>
7+ years of software development experience with several general purpose programming languages including Java and Python.
</li>
<li>
5+ years of experience leading a major software component.
</li>
<li>
Proven ability to drive large-scale engineering efforts to completion and demonstrated knowledge of industry trends and best practices for scaling cloud-based services.
</li>
<li>
Excellent written and verbal communication skills
</li>
</ul>
Nice to Have
<ul>
<li>
5+ years of experience with Okapi framework and file filters:&nbsp; XLIFF, XLIFF2, XML, JSON, Markdown, TTX filters, etc. 
</li>
</ul>
Benefits
<ul>
<li>
Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays
</li>
<li>
Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
</li>
<li>
Paid parental leave is provided after 6 months.
</li>
<li>
Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle
</li>
</ul>
Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
 
Our Tech
What sets our platform apart:
<ul>
<li>
Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
</li>
<li>
Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
</li>
<li>
100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
</li>
<li>
Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
</li>
</ul>
 LILT in the News
<ul>
<li>
Featured in The Software Report’s Top 100 Software Companies!
</li>
<li>
LILT makes it onto the Inc. 5000 List.
</li>
<li>
LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
</li>
<li>
Check out all our news on our website.
</li>
</ul>
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at <a href="mailto:recruiting@lilt.com" target="_blank">recruiting@lilt.com</a>.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Compensation Range: $180K - $220K

Staff Backend Engineer

<h3>Job Description</h3>
Job DescriptionAbout the Company
Our client is a publicly traded company at the forefront of the AI revolution, offering an AI-centric cloud platform that's reshaping the landscape of artificial intelligence. The company provides cutting-edge infrastructure, including large-scale GPU clusters, cloud platforms, tools, and services for developers to service the explosive growth of the global AI industry for Fortune 1000 companies, top-tier innovative startups, and AI researchers.
<ul>
<li>
Company type: Publicly traded
</li>
<li>
Industry: AI/ML, Cloud Computing, Infrastructure-as-Code
</li>
<li>
Candidate Location: Remote U.S.
</li>
</ul>
Their mission is to democratize access to AI infrastructure and empower organizations to create, optimize, and deploy AI solutions at any scale. They aim to simplify the complexities of AI development by providing a full-stack AI platform that combines powerful hardware with user-friendly tools and services.
The Opportunity
We are seeking a Senior AI/ML Specialist Solutions Architect to join our client's team. This role offers the chance to design and implement scalable AI solutions for AI-focused customers, working with state-of-the-art technologies and contributing to one of the most powerful commercially available supercomputers.
What You'll Do
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Architect and optimize distributed training and inference systems for large-scale AI models
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Design and deliver customer-focused solutions that maximize performance and business value
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Lead the transition of ML pipelines from POC to scalable production systems
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Build long-term customer relationships, ensuring satisfaction and alignment with strategic goals
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Create whitepapers, deliver technical presentations, and host webinars to share insights and best practices
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Provide technical leadership and mentor teams on AI infrastructure and deployment strategies
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Collaborate with engineering and product teams to prioritize customer feedback and influence product roadmaps
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What You Bring
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5+ years of experience with cloud technologies and infrastructure, ideally in senior MLOps or Solutions Architect roles
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Proven expertise in scaling and optimizing AI workloads across multi-node and multi-GPU environments
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Demonstrated success delivering ML products, scaling from POC to production
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Deep knowledge of ML frameworks like PyTorch and JAX
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Strong background in the NVIDIA HPC ecosystem (CUDA, NCCL, Infiniband)
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Exceptional communication skills to engage both technical teams and business stakeholders
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Legal authorization to work in the United States on a full-time basis without sponsorship
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Preferred Technical Skills
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Programming Languages: Python, Go, Java, C++
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Infrastructure as Code (IaC): Terraform, Ansible
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Orchestration: Kubernetes (K8s), Slurm
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DevOps Tools: Git, Docker, Helm
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Big Data Frameworks: Spark, Kafka, Hadoop
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Databases: SQL, NoSQL, and vector databases
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ML Frameworks: PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn
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Why Join?
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Competitive compensation: $180,000 - $300,000 per year (negotiable based on experience and location)
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Full medical benefits: 100% company-paid medical, dental, and vision coverage for employees and families
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401(k) plan with a 4% match program
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Stock options plan
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Flexible remote work environment
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Company-paid short-term, long-term disability, and life insurance coverage
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20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers
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Up to $85/month for mobile and internet
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Work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs
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Be part of a team that operates one of the most powerful commercially available supercomputers
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Contribute to sustainable AI infrastructure, with energy-efficient data centers that recover waste heat to warm nearby residential buildings
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Interviewing Process
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Level 1 - Interview with Talent Acquisition&nbsp;
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Level 2 - Interview with the Hiring Manager
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Level 3 - Technical Assessment
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Reference and Background Checks: conducted after successful interviews
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Job Offer: provided to the selected candidate
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We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
Compensation Range: $225K - $275K

Senior AI/ML Specialist Solutions Architect (AI Infra & Cloud)

<h3>Job Description</h3>
Job DescriptionAbout Us
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;
The ideal candidate for Virtuous embodies our values by:
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Asking questions with a spirit of curiosity
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Giving feedback freely with candor &amp; grace, welcoming it in return
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Displaying a passion for philanthropy and technology&nbsp;
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Serving with joy. Everyone is willing to make the coffee!
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Celebrating the wins &amp; milestones of others&nbsp;
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Assuming good intent &amp; demonstrating trust in others&nbsp;
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Pursuing relationships with people different from themselves &amp; creates space to be human
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Find our core values &amp; more here.
Position Summary We are seeking a highly skilled and detail-oriented Senior Data Engineer to join our product engineering team. In this role, you will be responsible for developing, managing, and optimizing data infrastructure that drives strategic decision-making. You will be responsible for implementing scalable data pipelines that enable efficient data collection, transformation, and storage across environments. Utilizing technologies such as SQL and Python to ensure seamless data flow and accessibility for analytics, reporting, and machine learning applications. Your expertise in ETL processes, data warehousing and tools like Snowflake and DBT and a familiarity with .NET will be critical for maintaining data integrity and availability.
This role requires a blend of technical expertise, strategic thinking, and a deep understanding of data's role in a nonprofit context. You will collaborate closely with a cross-functional team, including product management, engineering, and data operations, to ensure data accuracy and efficiency. This position offers a unique opportunity to contribute to meaningful projects and support our mission through data-driven insights. The ideal candidate is someone who thrives in a fast-paced environment, is passionate about data, and possesses a strong technical background. You will also have extensive experience in building, maintaining and optimizing data pipelines and architectures, particularly within an environment that supports sophisticated fundraising and marketing operations.
Responsibilities
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Data Architecture &amp; Strategy: Support the design, development, and maintenance of our enterprise data warehouse and ETL/ELT pipelines. Architect and implement data solutions that support a wide range of reporting, insights, analytics, and fundraising needs, including donor segmentation, campaign attribution, and predictive modeling.
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Data Pipeline Development: Support in building and managing robust, scalable data pipelines from various internal and external sources (e.g., CRM, third-party data sets) into our data warehouse. Ensure data integrity, reliability, and security.
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Data Quality: Troubleshoot and resolve data-related issues to ensure a single source of truth for key metrics.
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Data Reporting &amp; Visualization: Conduct exploratory data analysis to undercover trends and insights. Build and manage comprehensive reports and dashboards.
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Collaboration: Partner closely with product managers, designers, software engineers, ML engineers, data scientists, and business stakeholders to understand their data requirements and deliver solutions that empower their work. Translate business needs into technical specifications.
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Must Haves
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Expert-level experience with SQL server and data modeling in a cloud data warehouse, such as Snowflake.
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Ability to create ETL tools and optimize big data sets, including familiarity with cleaning, structuring, and aggregating the raw data to make it useful for analysis and reporting (e.g. DBT)
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Experience in the nonprofit sector or with donor/constituent relationship management (CRM) systems (e.g., Virtuous, Salesforce NPSP, Blackbaud, HubSpot, EveryAction).
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Familiarity with business intelligence tools (e.g., Sigma,Tableau, Power BI, Looker).
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Knowledge of event-driven architecture and streaming data technologies (e.g., Kafka).
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Knowledge of python and/or the ability to easily pull data from APIs
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Strong analytical and problem-solving skills.
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Excellent communication and collaboration abilities.
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Detail-oriented and able to manage multiple tasks and projects simultaneously.
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Experience working with nonprofits or a strong desire to support nonprofit initiatives.
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A curious and analytically-minded approach to data analysis
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Nice to Haves
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Ability to think strategically and develop tools to enable self-service.
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Experience with AI or predictive models
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Knowledge of advanced statistical methods and data science techniques.
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Experience with cloud platforms such as AWS, Azure, or GCP.
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Strong understanding of data governance and best practices.
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Ability to mentor and guide junior team members.
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Advanced degree in a related field (e.g., Data Science, Computer Science, Statistics).
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What We Offer
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Market competitive pay leveraging Carta data
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Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
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401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
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We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
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Supportive time off including paid volunteer days and company holidays
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Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
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12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
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We pride ourselves on Community and host exciting company outings and events.
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We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are&nbsp;not legitimate&nbsp;and we recommend disregarding it immediately.

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