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<h3>Job Description</h3>
Job Description
We are seeking a proactive and technically skilled&nbsp;IT Support Specialist&nbsp;to provide both&nbsp;deskside support&nbsp;and&nbsp;End-User Computing (EUC)&nbsp;services to our corporate users. This role is responsible for managing the full lifecycle of endpoint devices, supporting user account management, and ensuring a seamless technology experience for employees across the organization.
 
Key Responsibilities:
<ul>
<li>Configure and deploy endpoints for new hires, ensuring all enterprise applications are installed via Microsoft Endpoint Configuration Manager&nbsp;(MECM).</li>
<li>Provide deskside support for hardware and software issues, including Windows 10/11 and Microsoft 365.</li>
<li>Participate in the administration of Microsoft Teams and other collaboration tools.</li>
<li>Assist employees with Microsoft EntraID Multi-Factor Authentication (MFA) enrollment and provide ongoing support.</li>
<li>Provision and deprovision user accounts in Active Directory and EntraID.</li>
<li>Troubleshoot returned endpoints to determine if they require warranty repair or should be recycled.</li>
<li>Manage incoming deliveries of IT assets and prepare for deployment or reuse.</li>
<li>Set up new workspaces, including mounting dual monitors and managing cable routing.</li>
<li>Support mobile device management (iPhones, iPads, Windows devices) using Microsoft Intune.</li>
<li>Handle escalated technical support cases from the help desk, ensuring timely resolution and adherence to SLAs.</li>
<li>Provide expert 2nd level support for corporate employees, including C-Suite executives.</li>
</ul>
Interested candidates should contact Sally Lander at sally.lander@roberthalf.(com) or 612.249.0254.
<ul>
<li>3+ years of recent experience in as an EUC/Desktop Support Analyst</li>
<li>Proficiency with&nbsp;Windows 11,&nbsp;Microsoft Office Suite/Office 365.</li>
<li>Experience with&nbsp;Microsoft Entra ID&nbsp;MFA administration or enrollment.</li>
<li>Strong knowledge of AD and Entra ID user and computer account management.</li>
<li>Experience with&nbsp;MECM&nbsp;for imaging and software deployment.</li>
<li>Solid troubleshooting skills from a client perspective, including endpoint and peripheral issues.</li>
<li>Experience supporting mobile and remote users in a hybrid work environment.</li>
<li>Experience with&nbsp;Microsoft Teams&nbsp;administration.</li>
<li>Experience with&nbsp;Microsoft Intune&nbsp;for managing Windows and iOS devices is a plus.</li>
</ul>

IT Support Specialist - Deskside & End-User Computing (EUC)

<h3>Job Description</h3>
Job Description
We are seeking an experienced ERP Manager to oversee the implementation, maintenance, and optimization of an ERP system, ensuring it aligns with critical business and operational requirements. This role requires a combination of technical expertise, strong leadership capabilities, and the capacity to manage cross-functional projects, fostering a collaborative environment to ensure successful outcomes. The position plays a crucial role in modernizing systems and driving operational efficiency, aligning with current industry trends and best practices.
 
Responsibilities:
<ul>
<li>Manage the administration, configuration, and maintenance of the ERP system to ensure performance optimization and data security.</li>
<li>Lead and coordinate cross-functional projects, meeting both technical and business objectives on schedule.</li>
<li>Provide technical support to resolve ERP-related issues, including after-hours assistance as needed.</li>
<li>Collaborate with stakeholders to identify business needs and translate them into ERP system enhancements and configurations.</li>
<li>Ensure data integrity and oversee the integration of the ERP system with other applications.</li>
<li>Develop and deliver training programs to equip end-users with the knowledge of ERP functionalities, updates, and best practices.</li>
<li>Monitor system health, execute updates, and address technical challenges to ensure stability and reliability.</li>
<li>Ensure compliance with industry standards and data privacy regulations, while implementing robust security measures to safeguard sensitive information.</li>
<li>Stay informed about emerging technologies, such as cloud initiatives and AI-driven automation, and apply them to optimize the ERP system.</li>
<li>Document system procedures, configurations, and related changes to support future developments and troubleshooting efforts.</li>
</ul>
 
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.</li>
<li>Over 5 years of expertise with Epicor, with preference given to Kinetic Cloud experience.</li>
<li>Familiarity with configuring and monitoring cloud resources, managing virtual machines, storage, and networking components alongside ERP systems.</li>
<li>Comprehensive understanding of security principles and best practices for cloud-based systems and ERP applications.</li>
<li>Proficiency in data integration techniques, including ETL processes, APIs, and data synchronization.</li>
<li>Strong knowledge of database design principles and hands-on experience with SQL and NoSQL databases.</li>
<li>Proven ability to analyze system performance data, identify bottlenecks, and optimize system resources to enhance ERP and cloud performance.</li>
<li>Exceptional problem-solving skills with the ability to troubleshoot and resolve complex technical issues effectively.</li>
<li>Excellent communication and collaboration skills to engage successfully with cross-functional teams.</li>
<li>High attention to detail with the capability to prioritize tasks in a dynamic, fast-paced environment.</li>
<li>Flexibility to work collaboratively in a team-oriented environment and adapt to shifting priorities.</li>
<li>Preferred certifications include Epicor Certified ERP Professional, AWS Certified Solutions Architect, or similar cloud certifications.</li>
</ul>

ERP Manager

<h3>Job Description</h3>
Job Description
The Cybersecurity Engineer will focus on identifying and mitigating security threats and vulnerabilities. This role involves developing strategic and tactical defense measures, managing threat platforms, building and maintaining vulnerability management systems, and implementing zero-trust principles.
 
Responsibilities:
Essential Functions and Responsibilities:
<ul>
<li>Develop and maintain security technology strategies that mitigate risks within cloud and datacenter environments using zero-trust frameworks.</li>
<li>Recommend, implement, configure, and maintain technical security solutions to protect information assets both on-premises and in the cloud.</li>
<li>Monitor current security threats and enhance protections to ensure secure public cloud and on-prem environments.</li>
<li>Conduct assessments of enterprise systems, processes, and technologies for alignment with industry security best practices.</li>
<li>Perform regular internal security assessments, controls checks, and vulnerability testing.</li>
<li>Analyze security incidents and provide detailed technical reporting and remediation plans.</li>
<li>Collaborate with internal teams to ensure robust security measures are implemented.</li>
<li>Design and implement security policies, protocols, and procedures.</li>
<li>Stay informed of emerging cybersecurity technologies, threats, and trends to ensure proactive defense strategies.</li>
<li>Provide training and mentorship to other professionals on cybersecurity best practices.</li>
</ul>
 
Qualifications:
<ul>
<li>Bachelor's degree or equivalent relevant professional experience.</li>
<li>8+ years of experience in cybersecurity engineering or similar roles.</li>
<li>Proficiency with security tools, including firewalls, IDS/IPS, SIEM platforms, vulnerability management, and remediation methods.</li>
<li>Expertise in cloud architecture and security controls.</li>
<li>Experience managing IAM solutions such as single sign-on (SSO), multifactor authentication (MFA), and SAML/SCIM.</li>
<li>Knowledge of email and messaging security technologies (SPF, DKIM, DMARC, TLS).</li>
<li>Adept in handling threat detection, incident response, and security investigations.</li>
<li>Relevant certifications (e.g., CISSP, CEH, CISM, CISA).</li>
<li>Experience designing and implementing zero-trust security frameworks.</li>
<li>Expertise in Secure Access Service Edge (SASE) solutions, including Cisco, Zscaler, Netskope, and Palo Alto.</li>
<li>Familiarity with SIEM tools such as Splunk, Rapid7, or LogRhythm.</li>
<li>Experience with endpoint protection tools (Symantec, Cylance) and DLP platforms.</li>
<li>Hands-on experience with compliance frameworks like ISO 27001, NIST, or SOC 2.</li>
<li>Background in privilege access management solutions (CyberArk, BeyondTrust) and email security tools (Proofpoint, Mimecast).</li>
<li>Incident response and digital forensics expertise.</li>
</ul>

Cyber Security Engineer

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Project Coordinator to join our team on a long-term contract basis in Minneapolis, Minnesota. This role involves providing comprehensive sales and operational support to clients while ensuring projects are managed effectively from initiation to completion. The ideal candidate thrives in a fast-paced environment, excels in communication, and is committed to delivering exceptional service. Responsibilities: • Prepare accurate quotes and orders for standard and customized client requests using internal systems. • Coordinate client orders from proposal to installation, ensuring consistent communication with both clients and team members. • Monitor vendor acknowledgments and resolve discrepancies to guarantee timely and accurate delivery of products. • Expedite shipping timelines to meet client requirements and address any issues with vendors or shippers. • Utilize the Hedberg Order System to track and manage order statuses and generate internal reports. • Investigate and resolve invoice discrepancies to facilitate timely client payments and ensure accuracy. • Partner with project teams to resolve delivery and installation issues, including documenting punch lists and ordering necessary parts. • Respond promptly to daily client inquiries about products and services, collaborating with appropriate teams as needed. • Assist the sales team with bid responses, proposal submissions, and project close-outs. • Train and mentor new team members on company processes and systems.• Proficient in Microsoft Excel with strong attention to detail and accuracy. • Excellent verbal and written communication skills, with the ability to tailor messages for various audiences. • Demonstrated problem-solving skills and critical thinking abilities. • Ability to manage tasks effectively, prioritize responsibilities, and meet deadlines. • Strong interpersonal skills with a collaborative mindset and the ability to build positive relationships. • Resilient and adaptable to a dynamic and fast-paced work environment. • Experience with order management systems such as Hedberg or similar platforms. • Previous experience in project coordination or a similar role is preferred.

Project Coordinator

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Application Support Engineer to oversee and optimize the performance of our business applications, including manufacturing software and enterprise systems. In this role, you will ensure seamless operation, troubleshoot issues, and support integrations to promote efficient workflows. This is an excellent opportunity to make a meaningful impact in a dynamic manufacturing environment. Responsibilities: • Manage and maintain business applications, including manufacturing software and enterprise systems, to ensure optimal performance. • Configure and install applications based on company requirements and industry standards. • Develop and oversee integrations between various systems to facilitate smooth data flow and functionality. • Collaborate with IT teams to implement system integrations and resolve any compatibility challenges. • Diagnose and troubleshoot application-related issues, minimizing downtime and disruptions in operations. • Enhance application security by monitoring vulnerabilities, applying updates, and implementing robust protocols. • Provide training and technical support to users, ensuring proper utilization of applications. • Monitor system performance and recommend improvements to enhance reliability and efficiency. • Document configurations, procedures, and troubleshooting processes for reference and consistency. • Stay informed on advancements in application technologies and suggest upgrades or enhancements to optimize operations.• A minimum of 5 years of experience in application support or a related field. • Proficiency with cloud technologies, including Microsoft Azure and Azure DevOps. • Strong expertise in configuration management and API development and management. • Hands-on experience with Epicor ERP or similar enterprise systems. • Knowledge of cloud integrations and related frameworks. • Excellent problem-solving skills and a proactive approach to troubleshooting. • Strong collaboration and communication abilities to work effectively with cross-functional teams. • Ability to stay updated on emerging technologies and apply them to improve application performance.

Application Support Engineer

<h3>Job Description</h3>
Job Description
We are looking for a skilled Help Desk Analyst III to join our team. You will provide technical support and assistance to customers, ensuring their software, hardware, and computer systems function effectively. This position is ideal for someone who excels in troubleshooting, customer communication, and has a strong technical background.
 
Responsibilities:
• Train team members on diagnosing and resolving technical issues effectively.
• Develop, revise, and maintain training manuals for hardware and software updates.
• Create and update knowledge articles to assist with common technical challenges.
• Identify and resolve system malfunctions and other technical problems.
• Follow up with customers to confirm issue resolution and satisfaction.
• Install or update software to address functionality issues.
• Utilize remote access tools to modify and repair client hardware or software.
• Conduct diagnostic tests to pinpoint technical concerns and provide solutions.
• Collaborate with customers to deliver clear guidance and support
• Proficiency in Microsoft systems and applications. • Familiarity with ServiceNow and its functionalities. • Strong ability to troubleshoot and resolve technical issues. • Comprehensive knowledge of PC hardware and software. • Experience in network analysis and repairs. • Excellent communication skills to guide customers through solutions. • Ability to write and edit manuals and knowledge articles. • Formal education or training in computer repairs and troubleshooting.

Help Desk Analyst III

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled and personable Help Desk Analyst II to join our dynamic team in St Louis Park, Minnesota. This role involves providing comprehensive technical support across various platforms, ensuring seamless operation for our clients. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to travel as needed. Responsibilities: • Deliver on-site and remote technical support to resolve hardware, software, and network issues efficiently. • Install and configure a variety of technical equipment, such as printers, switches, wireless access points, and other devices. • Manage identity platforms, including Azure Active Directory and Okta, to ensure secure and streamlined access. • Perform routine maintenance and troubleshooting for Windows desktop operating systems and Microsoft Office Suite. • Travel daily to client sites, with occasional overnight stays for locations over four hours away. • Collaborate with clients to understand their technical needs and provide tailored solutions. • Document and track technical issues, resolutions, and client interactions in a systematic manner. • Assist in the deployment and configuration of Apple and Android devices to meet client requirements. • Utilize expertise in PC hardware and workstation setups to optimize client systems. • Support network configurations and upgrades using Cisco and Citrix technologies.
• Possess 3–5 years of experience in technical support or a related field.
• Hold A+ and Network+ certifications or demonstrate equivalent hands-on expertise.
• Exhibit high proficiency in Windows desktop operating systems and Microsoft Office Suite.
• Demonstrate familiarity with identity management systems such as Azure AD and Okta.
• Ability to travel daily, with occasional overnight trips to distant client sites.
• Strong knowledge of computer hardware, configuration management, and workstation setups.
• Experience with Apple and Android devices, including deployment and configuration. ( nice to have)
• Excellent interpersonal and communication skills for effective client interactions.

Technical Support/Field Tech

<h3>Job Description</h3>
Job Description
We are looking for an experienced Quality Assurance Tester to join our team in Minneapolis, Minnesota. The ideal candidate will bring expertise in manual and responsive design testing, along with a strong understanding of QA processes and methodologies.
 
Responsibilities:
• Conduct comprehensive manual testing for web and mobile applications, including functional, regression, integration, and smoke testing.
• Perform responsive design testing across multiple breakpoints to ensure optimal user experience.
• Collaborate with stakeholders and clients to gather requirements and provide clear reporting on testing results.
• Identify and document bugs using tools such as Atlassian Jira, ensuring accurate tracking and resolution.
• Participate in process improvement initiatives to enhance testing efficiency and effectiveness.
• Work closely with development teams to ensure alignment with business requirements.
• Execute ad-hoc testing as needed to address specific project needs.
• Apply knowledge of agile methodologies to contribute to iterative development cycles.
• Utilize auditing and automation frameworks to optimize testing workflows.
• Proven experience in manual testing for web, mobile, and responsive applications. • Familiarity with tools such as Atlassian Jira for bug tracking and reporting. • Solid understanding of agile Scrum practices and their application in QA processes. • Strong knowledge of automation testing frameworks and backend development. • Ability to perform A/B testing and analyze results effectively. • Experience in agency environments is highly preferred. • Excellent communication skills for client-facing interactions. • Ability to create and interpret business requirement documents accurately.

Quality Assurance Tester

<h3>Job Description</h3>
Job Description
Project Estimator
Location: Mendota Heights, MN | Full-Time
About Us
We’re a respected design and fabrication company with over four decades of experience crafting immersive, 3D themed environments, sculptures, and other custom elements for high-profile clients across many industries. Our work blends artistry with engineering, using materials like fiberglass, wood, urethane, steel, and large-scale printed graphics to produce custom elements ranging from 3 to 30 feet in size. Our shop combines traditional fabrication methods with advanced digital tools including CNC routing and 3D printing.
We’re looking for a Project Estimator to support our team by creating accurate, detailed project estimates that align with both creative goals and production capabilities. This role requires a collaborative mindset, attention to detail, and the ability to navigate multiple materials, processes, and client needs across a variety of industries.
What You'll Do
<ul>
<li>Work in a fast-paced, collaborative team environment</li>
<li>Take ownership and responsibility for project estimates to assure accuracy</li>
<li>Manage multiple projects with a high level of organization and attention to detail</li>
<li>Understand deadlines and have a willingness to do what is necessary to meet them on time.</li>
</ul>
What You Bring
<ul>
<li>Job costing and estimating experience, ideally at a theming company</li>
<li>Strong technical and general construction knowledge across a range of materials and fabrication methods</li>
<li>Experience with floor plans and elevations, and the ability to collaborate with architects, engineers, and contractors on design and construction projects</li>
<li>Proficiency in Microsoft Office Suite</li>
<li>Comfort communicating with clients and internal teams to define project needs and select optimal fabrication approaches</li>
<li>Ability to estimate costs based on chosen materials, processes, and resources</li>
<li>Shop experience, ideally at a theming company</li>
<li>Bonus: Familiarity with CAD design, CNC routers, and Rhino 3D</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>Be part of a creative team where your designs come to life—literally</li>
<li>Work on one-of-a-kind projects for clients across entertainment, hospitality, retail, and more</li>
<li>A company with 44+ years of innovation and craftsmanship</li>
<li>A collaborative environment that values curiosity, efficiency, and making cool stuff</li>
<li>Opportunity to contribute to projects from concept to creation</li>
<li>Benefits: health insurance, paid time off &amp; holidays, retirement plan</li>
</ul>
To Apply: Please send your resume and a short note telling us why this opportunity excites you to <a href="mailto:jobs@tivolitoo.com" target="_blank">jobs@tivolitoo.com</a>.
Company DescriptionWe are a very well established design and fabrication company specializing in the production of 3-dimensional themed elements primarily in the 3 feet to 15 feet range. We have been in business for over 44 years and we design and create a wide range of custom elements and products for indoor and outdoor use. We provide elements for many different markets such as Amusement Parks, Resorts, Cruise Ships, Children’s Hospitals, Sports Teams and many more and we work with very well known clients. 
<h3>Company Description</h3>
We are a very well established design and fabrication company specializing in the production of 3-dimensional themed elements primarily in the 3 feet to 15 feet range. We have been in business for over 44 years and we design and create a wide range of custom elements and products for indoor and outdoor use. We provide elements for many different markets such as Amusement Parks, Resorts, Cruise Ships, Children’s Hospitals, Sports Teams and many more and we work with very well known clients.

Project Estimator

<h3>Job Description</h3>
Job Description
Senior Project Manager – Transportation Design
Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we’ve dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us. Location: Minnesota
What You Will Do: 
As a Senior Project Manager, you are:
<ul>
<li>Responsible for all aspects of multiple complex projects and clients from the proposal process to the final invoice with increased proficiency and efficiency.</li>
<li>Responsible for directing, managing and teaching staff technical and business development aspects of the engineering industry. </li>
<li>Work collaboratively with other project managers to enhance plan production.</li>
<li>You will plan, direct, and coordinate all project activities including client meetings, public hearings, and open houses to ensure that projects are accomplished within the prescribed time frames and budgets.</li>
<li>You will anticipate client needs, biases, and preferences and tailor communication and work output accordingly.</li>
<li>You will also lead, coordinate and delegate work to multiple work teams working in multiple locations.</li>
<li>Formulate, track and meet project budgets and schedules.</li>
<li>Maintain open and effective communication with clients as well as internal and external stakeholders.</li>
<li>Prepare or coordinate preparation of all project / client correspondence and documentation.</li>
<li>You will participate in and lead business development activities to new and existing clients through the following activities: plans, leads and participates in client meetings and networking events; develops new client contacts and relationships in all areas of expertise and geographic regions; identify, suggest, and secure projects from new and existing clients; and work to secure alternative funding sources.</li>
</ul>
What You Will Bring:
The successful candidate must have:
<ul>
<li>A bachelor’s degree in civil engineering from an accredited school.</li>
<li>Registration as a professional engineer in Minnesota (or the ability to obtain Minnesota registration within six months).</li>
<li>10+ transportation experience.</li>
<li>Experience in managing transportation projects, clients and staff in Minnesota.</li>
<li>A history of delivering projects with positive customer service experiences, a positive attitude, as well as a willingness to learn.</li>
<li>The ability and desire to develop an understanding of, or even anticipate the client’s needs, is a plus.</li>
<li>A valid driver’s license and good driving record are also required.</li>
</ul>
Who We Are: WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation.
Full time WSB employees qualify for competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short- and long-term disability, 401K with match, paid time off, paid holidays, tuition reimbursement, and opportunities for professional growth and development. Part time employees can participate in the 401K plan and applicable earned paid leave. 
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
WSB strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>.
As an Equal Opportunity Employer, WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice to Third Party Agencies: WSB does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WSB, we reserve the right to pursue and hire any unsolicited candidates without financial obligation to recruiters or agencies.

524 Technology Jobs in Minneapolis, MN, USA