<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 About Us: Solar Champs is a leading solar solutions provider specializing in residential and commercial solar installations, energy efficiency, and sustainable energy products. Since 2016, weve been delivering optimized solar solutions to Florida homeowners and businesses. Were passionate about innovation, efficiency, and providing exceptional service that helps our customers save money and reduce their carbon footprint. We are looking for a dedicated and detail-oriented Assistant Project Manager to join our team. This role is essential in supporting project operations through accurate documentation, timely permitting, and efficient coordination between teams, vendors, and clients. What Youll Do: 
<ul>
<li>Engineering &amp; Permitting Support: Prepare and submit permitting packages to local jurisdictions, track approvals, and ensure compliance with project requirements.</li>
<li>Data Entry &amp; Documentation: Maintain accurate project records, update CRM systems, and format project-related documents.</li>
<li>Proposal &amp; Estimate Assistance: Support the Project Manager in preparing proposals, cost tabulations, and estimates for solar projects.</li>
<li>Client &amp; Vendor Coordination: Assist with vendor research, request quotes, and prepare client-facing documentation.</li>
<li>Time-Sensitive Forms: Complete and process forms required for permitting, inspections, and client contracts with precision and timeliness.</li>
<li>Project Support: Monitor project timelines, communicate updates, and help resolve permitting or documentation issues to keep projects on track. </li>
</ul>
What Were Looking For: 
<ul>
<li>Experience &amp; Skills: 
<ul>
<li>13 years of experience in project coordination, permitting, or administrative support (solar/construction industry preferred).</li>
<li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software (Salesforce experience a plus).</li>
<li>Detail-oriented with a commitment to accuracy and quality control.</li>
<li>Comfortable working with deadlines and time-sensitive documentation.</li>
</ul>
</li>
<li>Education: 
<ul>
<li>Associates degree, Bachelors degree, or equivalent experience in Business, Construction Management, Engineering, or a related field.</li>
</ul>
</li>
</ul>
Why Join Solar Champs? 
<ul>
<li>Competitive pay with opportunities for growth.</li>
<li>Work alongside an experienced and supportive project management team.</li>
<li>Gain valuable experience in the construction, solar, and renewable energy industries.</li>
<li>Be part of a company committed to sustainability and innovation.</li>
<li>Collaborative team culture with career development opportunities.</li>
</ul>
Ready to Join Us? If youre motivated, detail-driven, and eager to grow in the solar industry, wed love to hear from you. Please reply to this post with your resume, good contact information, and a summary of your relevant background. Job Type: Full-Time Pay: $18 - $21/hr Email your resume and cover letter to: <a href="mailto:hr@solarchampsfl.com" target="_blank">hr@solarchampsfl.com</a> Learn more about us: <a href="http://www.solarchampsllc.com" target="_blank">www.solarchampsllc.com</a> Solar Champs is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Assistant Project Manager

<h3>Job Description</h3>
Job Description
Job Title: Project Manager, Administrator Expansion 
Department: Operations - Expansion
Reports to: Expansion &amp; Business Development Directors/CEO
Effective Date: 9/3/2025
MUST RESIDE IN ONE OF THE FOLLOWING STATES TO BE CONSIDERED:
CA, AZ, MI, FL, MA, OR NY.
Company Overview: DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high-quality, innovative products, delivering unprecedented customer experiences, having cutting-edge operations, and curating an amazing company culture &amp; thriving work environment. With over 1500+ employees, we are proud to be one of the most loved employers in the industry. The company continues to experience exponential month-over-month growth as one of the fastest-growing companies in the cannabis industry and we have begun our aggressive national expansion to all the legalized cannabis states in the USA.
Job Summary: The Project Manager and Administrator will support the Expansion and Business Development Directors in coordinating new market launch projects and ensuring timely completion of project tasks. This role is responsible for tracking project milestones, facilitating communication across departments, aligning executive communications and meetings as well as other key project elements. This position requires a proactive approach to project management, excellent organizational skills, and an eye for detail to help achieve smooth market launches aligned with company goals.
This role also provides comprehensive administrative and clerical support to ensure the efficient operation of the department. It will involve managing schedules and handling communications related to expansion and biz development
Duties/Responsibilities:
<ul>
<li>Assists the Expansion and Business Development Team in establishing and tracking project schedules, ensuring project tasks and milestones align with market launches. Managing Contacts and Communications via CRM as it relates to business development leads and partners</li>
<li>Manages contract communications with partners, attorneys and Business Development Director.</li>
<li>Manages a corporate Asana board that tracks contracts, leases etc and communicates timelines to renew, amend, exit etc. </li>
<li>Monitors and updates Asana tasks, working closely with cross-functional teams to support milestone achievements.</li>
<li>Helps to manage new project workflows for items requiring complex development, supporting each phase of the project lifecycle.</li>
<li>Prepares weekly status updates and assists in drafting summary reports for director and executive review.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent organizational and multitasking skills, with strong attention to detail.</li>
<li>Basic proficiency in Asana or similar project management software.</li>
<li>Strong communication and interpersonal skills with the ability to work effectively with multiple departments.</li>
<li>Understanding of product development and launch processes, including cross-functional project management.</li>
<li>Ability to support data collection and preliminary analysis for financial evaluations.</li>
<li>Familiarity with Agile project management principles is a plus.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor's degree in business, Project Management, or a related field.</li>
<li>3+ years of experience in project management and/or administration at executive level </li>
<li>Experience communicating with executive level teams. </li>
<li>Background in the cannabis or other regulated industry is a plus.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to sit and work at a computer for extended periods.</li>
<li>Some travel may be required to attend cross-functional team meetings or support project launch events.</li>
</ul>
 
EEOC: DreamFields is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
 
All candidates must be willing to submit to a background check to be considered for the position.

Project Manager, Administrator Expansion - FL

<h3>Job Description</h3>
Job Description
Job Description:
The Cllient implementation is a transformative initiative aimed at replacing outdated legacy systems with a modern, integrated platform to improve court operations, data accessibility, and public service delivery. A critical component of this effort involves the migration of legacy data from IDMS-based mainframe systems and the integration of COBOL applications with modern distributed systems via APIs.
 
Key Responsibilities:
• Analyze and understand legacy IDMS database structures, schemas, and relationships.
• Design and implement ETL processes to extract, transform, and load (ETL) data from IDMS into the CCMS.
• Collaborate with business analysts and data architects to define data mapping and transformation rules.
• Develop COBOL and JCL scripts to support data extraction, formatting, and legacy system interactions.
• Design and implement integration solutions to enable communication between IDMS/COBOL systems and modern distributed platforms using RESTful APIs or middleware.
• Support the development of API gateways, adapters, or connectors to bridge legacy and modern systems.
• Perform data validation, cleansing, and reconciliation to ensure accuracy and completeness.
• Participate in integration and migration testing, including mock conversions and user acceptance testing (UAT).
• Document data structures, mapping logic, integration workflows, and technical procedures.
• Troubleshoot and resolve data and integration-related issues during migration and post-go-live phases.
• Collaborate with CCMS vendors, internal IT teams, and external partners to ensure successful data and system integration.
 
Minimum Skills Required:
• Deep experience with IDMS databases, COBOL, and JCL in a mainframe environment.
• Ability to analyze and understand complex legacy data structures and workflows.
• Proficiency in designing and implementing ETL processes for data migration.
• Experience with data validation, cleansing, and reconciliation techniques.
• Strong understanding of API development and integration strategies.
• Experience with API gateways (e.g., Apigee, MuleSoft) or middleware/ESB platforms to connect legacy and modern systems.
• Ability to develop and maintain COBOL and JCL scripts for data extraction and formatting.
• Familiarity with scripting for automation and integration support.
• Strong collaboration skills to work with data architects, business analysts, vendors, and IT teams.
• Excellent documentation and communication skills for technical procedures and integration workflows.
• Ability to troubleshoot and resolve complex data and integration issues during migration and post-go­live phases.
 
Required:
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience working with IDMS databases and COBOL in a mainframe environment.
• Strong experience with JCL, VEGA, data extraction, and legacy system analysis.
• Experience with API development, API gateways (e.g., Apigee, MuleSoft), or ESB platforms.
• Proven experience integrating legacy systems with modern applications using APIs or middleware.
• Solid understanding of relational and hierarchical data models.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent documentation and communication skills.
 
Preferred:
• Experience with court systems, justice applications, or public sector IT projects.
• Familiarity with modern CCMS platforms (e.g., Tyler Odyssey, Journal Technologies).
• Knowledge of ETL tools (e.g., Informatica, Talend, SSIS) and scripting languages (e.g., Python, Shell).
• Understanding of data governance, quality assurance, and compliance standards.
• Experience working in Agile or hybrid project environments.

COBOL developer

<h3>Job Description</h3>
Job Description
The Tier II Engineer will be tasked with ensuring that network, Data, Video, Voice and application environment run at peak performance by detecting and acting on all exceptions and anomalies. This role works with techs in the field provisioning new services for our customers, monitors and troubleshoots the entire Hotwire Communication Network environment. Incident tickets are generated for exceptions and managed for the lifetime of the incident. Troubleshoots all level 1 incidents and escalates to higher level as needed. Detects outages and remedies. Operates with a high degree of independence and with minimal supervision in a secure environment.
Responsibilities
<ul>
<li>Monitor production network environment using a combination of monitoring tools to ensure availability.</li>
<li>Work with Business customers, Residential customers and techs in the field installing new services via phone.</li>
<li>Troubleshoot issues remotely with customers and technicians in the field</li>
<li>Coordinate onsite dispatch of Telecommunication vendor repair services.</li>
<li>Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem. Discover faults and conditions in a proactive manner. Diagnose cause where appropriate and resolve expeditiously.</li>
<li>Escalate issues and problems according to procedures and best judgment.</li>
<li>Perform periodic health checks of systems.</li>
<li>Use judgment and knowledge of networking, systems, and SMS applications to identify problems as they occur and decide on best course of action to resolve.</li>
<li>Diagnose problems and resolve in an expeditious manner.</li>
<li>Work with Engineers to resolve production problems.</li>
<li>Responsible for configuring and maintaining monitoring tools.</li>
<li>Answering direct phone calls from customers</li>
</ul>
MINIMUM QUALIFICATIONS
<ul>
<li>Knowledge of TCP/IP.</li>
<li>Knowledge of ISP.</li>
<li>Knowledge of Routers and Network Protocols (Cisco) such as OSPF, BGP, MPLS.</li>
<li>Specialties NOC / Process writing skills or training a plus</li>
<li>Experience in Monitoring Theory / Implementation a plus</li>
<li>Experience in Customer Service.</li>
<li>Experience in current Internet network hardware and software technologies.</li>
<li>Diagnostic experience of a variety of monitoring applications such as SolarWinds, Nagios</li>
<li>Minimum of 1-2 years of experience in a Help Desk or high volume call center preferred.</li>
<li>Minimum of 2 years of experience working in IT Operations including knowledge of common tools, methods, and techniques</li>
<li>Minimum of 2 years of progressively responsible work experience in networks and/or server monitoring Skills</li>
</ul>
 Preferred qualifications include:
<ul>
<li>Experience with routing protocols, specifically OSPF and BGP</li>
<li>Experience with Optical Platforms, configuration and/or troubleshooting</li>
<li>Experience working within a cable provider environment</li>
<li>Experience working with third party circuit providers</li>
<li>Industry recognized certifications such as CCNA, CCNP, and/or CCDP</li>
<li>Vendor certifications on any Optical platform (ie: Motorola, ZTE, Alcatel etc)</li>
<li>Scripting ( shell, expect, php, python)</li>
</ul>
BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
<ul>
<li>Comprehensive Healthcare/Dental/Vision Plans</li>
<li>401K Retirement Plan with Company Match</li>
<li>Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)</li>
<li>Paid Volunteer Time</li>
<li>Paid Parental Leave</li>
<li>Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service</li>
<li>Employee Referral Bonuses</li>
<li>Exclusive Entertainment Discounts/Perks</li>
</ul>
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-MC1

Tier II Engineer

<h3>Job Description</h3>
Job DescriptionSalary: 
Project Specialist, Cyber Risk Solutions
 
Location: Remote-first, EST Time Zone Availability:Day job with On-call rotation (Evenings, Weekends, Holidays) Industry:Cybersecurity Employment Type:Full-Time
About Us
CYPFER is a true first-responder Cybersecurity organization enabling clients to return to business rapidly, the right way, following a cyber-attack. We are a global market leader in ransomware post-breach remediation and cyber-attack first response. We deliver results that far surpass market statistics for cyber-extortion and ransomware events. Our team of cybersecurity professionals works with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.
Position Overview
We are seeking a highly skilled and motivatedProject Specialist, Cyber Risk Solutionsto join our dynamic team. This role serves as a vital link between clients, partners, business development, and technical delivery teams. You will support executive leadership (internal and external) throughout the engagement lifecycle, ensuring seamless coordination and exceptional client service.
Key Responsibilities
<ul>
<li>Coordinate and manage the scoping, quoting, and contracting process for client and partner engagements.</li>
<li>Participate in scoping calls and take detailed technical notes to support contract development.</li>
<li>Act as the primary liaison between clients, partners, and technical teams to ensure efficient engagement execution.</li>
<li>Translate client needs and incident details into actionable service scopes aligned with cybersecurity best practices.</li>
<li>Support sales and effort estimation during pre-engagement phases.</li>
<li>Contribute to the creation of Statements of Work (SoWs) and maintain strong relationships with decision-makers for a smooth contract signoff.</li>
</ul>
<ul>
<li>Ensure consistent delivery of high-quality service &amp; support on a client and partner engagement</li>
<li>Ensure consistent, timely resolution (scope and contract) of issues</li>
<li>Ensure consistent professional conduct</li>
</ul>
<ul>
<li>Assist in reporting and documentation for client engagements and commercial activities.</li>
<li>Provide after-hours support on a rotational basis, ensuring responsiveness during critical incidents.</li>
</ul>
<ul>
<li>While the role is not technical in nature, the understanding of the fundamental services CYPFER offers in the marketplace and how these services align with security compliance requirements and/or incident response, or digital forensics is key.</li>
</ul>
Educational and Background Requirements:
<ul>
<li>Strong business communication skills.</li>
<li>Proven experience in project coordination, contracting, or client-facing roles.</li>
<li>Exceptional organizational skills and attention to detail.</li>
<li>Ability to work independently and manage multiple priorities in a high-pressure environment.</li>
<li>Strong problem-solving capabilities and critical thinking under time-sensitive conditions.</li>
<li>Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.</li>
<li>Comfort in customer-facing situations with strong written/verbal communication skills and the ability to communicate with both technical and non-technical, internal and external stakeholders.</li>
<li>Familiarity with cybersecurity services, digital investigations, and compliance frameworks (preferred).</li>
</ul>
Qualifications
<ul>
<li>Bachelors degree or 3+ years of equivalent experience (preferred).</li>
<li>Strong presentation and interpersonal skills.</li>
<li>Experience supporting executive-level stakeholders and cross-functional teams.</li>
<li>Ability to work flexible hours, 24/7/365 environment, including evenings, weekends, and holidays as part of an on-call rotation.</li>
<li>Ability to multitask, prioritize, and manage time effectively.</li>
<li>Prior exposure to the cybersecurity industry or technical incident support (asset).</li>
<li>Ability to acquire and develop a strong understanding of the fundamentals of digital investigations and their underlying principles, as well as CYPFER services provided.</li>
</ul>
If you are a driven professional with a passion for client projects in cybersecurity and seeking to thrive in a fast-paced, collaborative, and rapidly growing environment, we invite you to apply and become a key contributor to our mission.
CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.
 remote work

Project Specialist, Cyber Risk Solutions

<h3>Job Description</h3>
Job Description
We are seeking a Windows Server Engineer to become an integral part of our team! You will be responsible for planning, configurating, installation of servers.
windows system engineer job description
A Windows system engineer
designs, implements, and maintains an organization's Windows-based IT infrastructure. Key duties include managing servers and virtual environments, automating tasks with PowerShell, and ensuring system security and reliability.
Responsibilities
<ul>
<li>System management: Install, configure, and maintain Windows servers (e.g., Server 2016, 2019, 2022) for both on-premise and cloud environments like Microsoft Azure.</li>
<li>Active Directory: Administer and troubleshoot Active Directory, including user and group management, Group Policy, and ensuring secure access to resources.</li>
<li>Virtualization: Manage virtualized server environments using technologies like VMware vSphere and Microsoft Hyper-V.</li>
<li>Automation: Create and deploy scripts, primarily using PowerShell, to automate routine administrative tasks, increase efficiency, and reduce manual intervention.</li>
<li>Cloud integration: Assist with migrating on-premise infrastructure to cloud services, and manage resources within cloud ecosystems like Azure.</li>
<li>Security and compliance: Implement and enforce security protocols, apply system patches and updates, and monitor for vulnerabilities.</li>
<li>Backup and disaster recovery: Design, implement, and maintain backup and recovery strategies to ensure data integrity and business continuity.</li>
<li>Monitoring and troubleshooting: Monitor system performance, review event logs, and analyze and resolve complex server and application issues.</li>
<li>Collaboration: Work closely with other IT teams, such as network engineers, developers, and help desk staff, to resolve issues and implement solutions.</li>
<li>Documentation: Develop and maintain documentation for system architecture, configurations, and standard operating procedures.</li>
</ul>
Qualifications and skills
<ul>
<li>Education: A bachelor's degree in computer science, information technology, or a related field is often required.</li>
<li>Experience: Several years of hands-on experience with Windows Server administration in an enterprise environment.</li>
<li>Certifications: Professional certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate or VMware Certified Professional are highly valued.</li>
<li>Technical expertise: In-depth knowledge of core Microsoft services (Active Directory, IIS, DNS, DHCP), virtualization platforms, and scripting languages.</li>
<li>Soft skills: Excellent problem-solving, analytical, and communication skills are essential for effective collaboration and troubleshooting.</li>
</ul>
Typical Day
A Windows System Engineer's day often involves a mix of proactive and reactive work, including:&nbsp;
<ul>
<li>Performing routine server maintenance and applying security patches.</li>
<li>Responding to technical support tickets and user requests.</li>
<li>Developing and testing new system configurations.</li>
<li>Collaborating with other IT specialists on various projects.</li>
<li>Writing scripts to automate repetitive tasks.</li>
<li>Documenting system changes and procedures.</li>
</ul>
Company DescriptionWe are an IT Support Company 
<h3>Company Description</h3>
We are an IT Support Company

Windows Server Engineer

<h3>Job Description</h3>
Job Description
Summary
The Service Desk Analyst serves as the first point of contact for technical support within the organization, assisting end-users with IT-related issues and ensuring timely resolution of service requests. This role is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues while delivering excellent customer service. Additionally, this role will be part of the contact center queue, handling incoming support calls from customers and internal employees, ensuring timely and professional resolution of IT issues. The Service Desk Analyst also plays a critical role in documenting incidents, escalating complex problems, and contributing to process improvements.
Duties and Responsibilities
<ol>
<li>Respond to incoming support calls, emails, and chat requests from end-users and customers.</li>
<li>Diagnose and resolve technical issues related to hardware, software, and network connectivity.</li>
<li>Assist users with account management, password resets, and access to applications or systems.</li>
<li>Escalate unresolved issues to higher-level support teams as needed.</li>
<li>Accurately document issues, resolutions, and troubleshooting steps in the ticketing system.</li>
<li>Maintain detailed records of user interactions and system changes.</li>
<li>Generate reports on incident trends and recurring problems to identify improvement opportunities.</li>
<li>Provide guidance to end-users on software, hardware, and IT policies.</li>
<li>Assist in creating and maintaining knowledge base articles and FAQs to support self-service.</li>
<li>Monitor IT systems and networks for potential issues and escalate as necessary.</li>
<li>Assist with deploying updates, patches, and software installations.</li>
<li>Collaborate with IT teams to resolve complex issues and improve service delivery.</li>
<li>Contribute to the development of service desk processes and best practices.</li>
<li>Participate in team meetings to share knowledge and updates on new technologies.</li>
</ol>
Qualifications
Education/Experience:
<ol>
<li>Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).</li>
<li>1–3 years of experience in a help desk, service desk, or IT support role.</li>
<li>CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Administrator certifications are a plus.</li>
</ol>
Skills:
<ol>
<li>Proficiency in troubleshooting Windows and macOS operating systems.</li>
<li>Knowledge of Microsoft Office 365, Active Directory, and common IT applications.</li>
<li>Familiarity with remote desktop tools and ticketing systems (e.g., ServiceNow, Zendesk, or Jira).</li>
<li>Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPNs).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and analytical abilities.</li>
<li>Ability to work under pressure and prioritize tasks effectively.</li>
<li>Customer-focused attitude with a commitment to delivering high-quality service.</li>
</ol>

Service Desk Analyst

<h3>Job Description</h3>
Job Description
The Communication Desk Analyst will act as the single point of contact for the Contact Center and NOC during a service interruption. This position will responsible for writing and sending internal and external communications, alerting the internal teams, executive management and customers of an outage or degraded service. The Communication Desk Analyst will also be responsible for proactively notifying customers of all planned maintenance events.
RESPONSIBILITIES:
<ul>
<li>Responsible for timely communication to key stakeholders, executive management and customers on the status of Priority 1 and Priority 2 issues</li>
<li>Coordinate and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner</li>
<li>Coordinates response to outages and escalates situations as necessary</li>
<li>Works with the NOC to manage the escalation and resolution of outages.</li>
<li>Creates monthly outage reports and statuses to review with internal teams.</li>
<li>Monitor production environment using a combination of monitoring tools and call volume to ensure early detection of potential service interruption.</li>
<li>Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem.</li>
<li>Escalate issues and problems according to procedures and best judgment.</li>
<li>Work with Engineers to understand impact of outage and report accordingly.</li>
<li>Coordinate weekly RCA (root cause analysis) review meeting with all internal teams</li>
<li> Answer direct phone calls, text and chat from internal teams during an outage event</li>
</ul>
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<ul>
<li>Minimum of 2 years of experience in a Help Desk or high-volume Call Center preferred</li>
<li>Minimum of 2 years of experience working in Customer Operations including knowledge of common tools, methods, and techniques</li>
<li>Previous working experience as a communications specialist or equivalent</li>
<li>Works well under pressure and meets tight deadlines.</li>
<li>Highly computer literate with capability in email, MS Office, and related business and communication tools</li>
<li>Experienced with network monitoring applications such as SolarWinds a plus</li>
</ul>
Benefits: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
<ul>
<li>Comprehensive Healthcare/Dental/Vision Plans</li>
<li>401K Retirement Plan with Company Match</li>
<li>Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)</li>
<li>Paid Volunteer Time</li>
<li>Paid Parental Leave</li>
<li>Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service</li>
<li>Employee Referral Bonuses</li>
<li>Exclusive Entertainment Discounts/Perks</li>
</ul>
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-MC1

Communication Desk Analyst

<h3>Job Description</h3>
Job Description You’re inquisitive. Statistics fascinate you. You enjoy digging into information to understand the real story. You have a knack for recognizing trends and you like translating data for a larger team. Hello Senior Data Analyst! Join us. The Senior Data Analyst supports operations and conducts data analytics projects to provide information and insights to stakeholders for decision-making or solution development. He/She implements data standards and deploys automation tools to extract, synthesize, and validate data from different sources and transform data into usable metrics. The Senior Data Analyst constructs data sets, monitors data quality, troubleshoots and resolves database issues to ensure data integrity. He/she utilizes scripting and querying tools like Python, R or SQL, data visualization/BI tools, statistical methods, and data modeling to produce reports, data files, and dashboards. The Senior Data Analyst collaborates with stakeholders to understand their needs, objectives, and requirements. Job Responsibilities &nbsp;
<ul>
<li>Data Analysis: Collect, analyze, and compile data from multiple sources to create comprehensive and informative reports</li>
</ul>
&nbsp;
<ul>
<li>SQL Mastery: Develop, optimize, and troubleshoot complex SQL queries for efficient data extraction and transformation</li>
</ul>
&nbsp;
<ul>
<li>Report Creation: Design and maintain visually compelling report templates and dashboards using Power BI, Tableau, or advanced Excel</li>
</ul>
&nbsp;
<ul>
<li>Collaborative Engagement: Partner with the CIO and department heads to understand reporting needs and translate them into actionable insights</li>
</ul>
&nbsp;
<ul>
<li>Data Quality Assurance: Ensure the accuracy, consistency, and reliability of all reports through thorough validation and documentation practices</li>
</ul>
&nbsp;
<ul>
<li>Process Enhancement: Continuously refine and streamline reporting processes for maximum efficiency and timely delivery</li>
</ul>
&nbsp;
<ul>
<li>Leadership and Influence: Coach, mentor, and develop team members directly and indirectly</li>
</ul>
 Job Qualifications &nbsp;
<ul>
<li>7+ years as a Report Writer, Data Analyst, or in a similar role focused on report development is required</li>
</ul>
&nbsp;
<ul>
<li>Must possess advanced skills in writing, optimizing, and troubleshooting complex SQL queries</li>
</ul>
&nbsp;
<ul>
<li>Must have strong experience with data visualization tools (e.g., Power BI, Tableau, or equivalent software) with the ability to extrapolate and make recommendations or decisions</li>
</ul>
&nbsp;
<ul>
<li>Must have advanced knowledge of MS Excel, including pivot tables, VLOOKUPs, and data modeling</li>
</ul>
&nbsp;
<ul>
<li>A Bachelor’s degree in Computer Science, Data Science, Business Analytics, or a related field is ideal</li>
</ul>
&nbsp;
<ul>
<li>A strong analytical mindset, attention to detail, problem-solving capabilities, and excellent written and verbal communication is ideal</li>
</ul>
&nbsp;
<ul>
<li>Familiarity with business intelligence best practices; knowledge of data governance is required</li>
</ul>
 Compensation: Salary, Performance-Based Bonus, Comprehensive Benefits Package. Final compensation will be determined based on experience and skills and may vary from the range listed above. <a href="https://www.youtube.com/c/valuetainment" target="_blank">https://www.youtube.com/c/valuetainment</a> Valuetainment is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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Senior Data Analyst, Lion Holdings

<h3>Job Description</h3>
Job Description
Ensure Data Solutions is a software as a service platform for organizations engaged in population health management. By leveraging our solutions, our clients improve efficiency, engage patients or members in the management of their health, and enhance the quality and health outcomes
We are looking for a Software Engineer/Programmer with experience in healthcare to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. We'd like to meet you if you have hands-on experience in software development and agile methodologies. Your goal will be to develop high-quality software aligned with user needs and business goals.
Qualifications
<ul>
<li>Bachelor's Degree in MIS/IT/Computer Science is preferred or collective experience, training, and education.</li>
<li>Required knowledge of .Net (C# and VB.net)</li>
<li>Required knowledge of Javascript, JQuery, CSS, and HTML</li>
<li>Comprehensive understanding and working with a variety of systems (e.g., Tableau, SQL Server, and/or other platforms and technologies).</li>
<li>Experience in design/development and healthcare data analytics environment.</li>
<li>Analytical mind with problem-solving aptitude, creative thinking, and troubleshooting skills.</li>
<li>Familiarity with system analysis, design, development, quality assurance, and integration methodologies</li>
<li>Experience with claims, clinical outcomes, clinical quality measures [HEDIS], Case Management, and Utilization Management data.</li>
<li>Excellent interpersonal skills; able to communicate and work effectively with staff</li>
<li>Extensive experience in software development, scripting, and project management</li>
<li>Experience using system monitoring tools and automated testing frameworks</li>
</ul>
Responsibilities
<ul>
<li>Develop high-quality software design and architecture</li>
<li>Identify, prioritize, and execute tasks in the software development life cycle</li>
<li>Develop tools and applications by producing clean, efficient code</li>
<li>Automate tasks through appropriate tools and scripting</li>
<li>Recommend software upgrades to optimize operational efficiency</li>
<li>Perform validation and verification testing</li>
<li>Collaborate with internal teams and vendors to fix and improve products</li>
<li>Document development phases and monitor systems</li>
<li>Ensure software is up-to-date with the latest technologies</li>
</ul>
LOCATION
· Miami (office-based position)

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