<h3>Job Description</h3>
Job Description
The Communication Desk Analyst will act as the single point of contact for the Contact Center and NOC during a service interruption. This position will responsible for writing and sending internal and external communications, alerting the internal teams, executive management and customers of an outage or degraded service. The Communication Desk Analyst will also be responsible for proactively notifying customers of all planned maintenance events.
RESPONSIBILITIES:
<ul>
<li>Responsible for timely communication to key stakeholders, executive management and customers on the status of Priority 1 and Priority 2 issues</li>
<li>Coordinate and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner</li>
<li>Coordinates response to outages and escalates situations as necessary</li>
<li>Works with the NOC to manage the escalation and resolution of outages.</li>
<li>Creates monthly outage reports and statuses to review with internal teams.</li>
<li>Monitor production environment using a combination of monitoring tools and call volume to ensure early detection of potential service interruption.</li>
<li>Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem.</li>
<li>Escalate issues and problems according to procedures and best judgment.</li>
<li>Work with Engineers to understand impact of outage and report accordingly.</li>
<li>Coordinate weekly RCA (root cause analysis) review meeting with all internal teams</li>
<li> Answer direct phone calls, text and chat from internal teams during an outage event</li>
</ul>
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<ul>
<li>Minimum of 2 years of experience in a Help Desk or high-volume Call Center preferred</li>
<li>Minimum of 2 years of experience working in Customer Operations including knowledge of common tools, methods, and techniques</li>
<li>Previous working experience as a communications specialist or equivalent</li>
<li>Works well under pressure and meets tight deadlines.</li>
<li>Highly computer literate with capability in email, MS Office, and related business and communication tools</li>
<li>Experienced with network monitoring applications such as SolarWinds a plus</li>
</ul>
Benefits: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
<ul>
<li>Comprehensive Healthcare/Dental/Vision Plans</li>
<li>401K Retirement Plan with Company Match</li>
<li>Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)</li>
<li>Paid Volunteer Time</li>
<li>Paid Parental Leave</li>
<li>Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service</li>
<li>Employee Referral Bonuses</li>
<li>Exclusive Entertainment Discounts/Perks</li>
</ul>
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-MC1

Communication Desk Analyst

<h3>Job Description</h3>
Job Description You’re inquisitive. Statistics fascinate you. You enjoy digging into information to understand the real story. You have a knack for recognizing trends and you like translating data for a larger team. Hello Senior Data Analyst! Join us. The Senior Data Analyst supports operations and conducts data analytics projects to provide information and insights to stakeholders for decision-making or solution development. He/She implements data standards and deploys automation tools to extract, synthesize, and validate data from different sources and transform data into usable metrics. The Senior Data Analyst constructs data sets, monitors data quality, troubleshoots and resolves database issues to ensure data integrity. He/she utilizes scripting and querying tools like Python, R or SQL, data visualization/BI tools, statistical methods, and data modeling to produce reports, data files, and dashboards. The Senior Data Analyst collaborates with stakeholders to understand their needs, objectives, and requirements. Job Responsibilities &nbsp;
<ul>
<li>Data Analysis: Collect, analyze, and compile data from multiple sources to create comprehensive and informative reports</li>
</ul>
&nbsp;
<ul>
<li>SQL Mastery: Develop, optimize, and troubleshoot complex SQL queries for efficient data extraction and transformation</li>
</ul>
&nbsp;
<ul>
<li>Report Creation: Design and maintain visually compelling report templates and dashboards using Power BI, Tableau, or advanced Excel</li>
</ul>
&nbsp;
<ul>
<li>Collaborative Engagement: Partner with the CIO and department heads to understand reporting needs and translate them into actionable insights</li>
</ul>
&nbsp;
<ul>
<li>Data Quality Assurance: Ensure the accuracy, consistency, and reliability of all reports through thorough validation and documentation practices</li>
</ul>
&nbsp;
<ul>
<li>Process Enhancement: Continuously refine and streamline reporting processes for maximum efficiency and timely delivery</li>
</ul>
&nbsp;
<ul>
<li>Leadership and Influence: Coach, mentor, and develop team members directly and indirectly</li>
</ul>
 Job Qualifications &nbsp;
<ul>
<li>7+ years as a Report Writer, Data Analyst, or in a similar role focused on report development is required</li>
</ul>
&nbsp;
<ul>
<li>Must possess advanced skills in writing, optimizing, and troubleshooting complex SQL queries</li>
</ul>
&nbsp;
<ul>
<li>Must have strong experience with data visualization tools (e.g., Power BI, Tableau, or equivalent software) with the ability to extrapolate and make recommendations or decisions</li>
</ul>
&nbsp;
<ul>
<li>Must have advanced knowledge of MS Excel, including pivot tables, VLOOKUPs, and data modeling</li>
</ul>
&nbsp;
<ul>
<li>A Bachelor’s degree in Computer Science, Data Science, Business Analytics, or a related field is ideal</li>
</ul>
&nbsp;
<ul>
<li>A strong analytical mindset, attention to detail, problem-solving capabilities, and excellent written and verbal communication is ideal</li>
</ul>
&nbsp;
<ul>
<li>Familiarity with business intelligence best practices; knowledge of data governance is required</li>
</ul>
 Compensation: Salary, Performance-Based Bonus, Comprehensive Benefits Package. Final compensation will be determined based on experience and skills and may vary from the range listed above. <a href="https://www.youtube.com/c/valuetainment" target="_blank">https://www.youtube.com/c/valuetainment</a> Valuetainment is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Powered by JazzHR
5PRnnG9sgW

Senior Data Analyst, Lion Holdings

<h3>Job Description</h3>
Job Description
Ensure Data Solutions is a software as a service platform for organizations engaged in population health management. By leveraging our solutions, our clients improve efficiency, engage patients or members in the management of their health, and enhance the quality and health outcomes
We are looking for a Software Engineer/Programmer with experience in healthcare to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. We'd like to meet you if you have hands-on experience in software development and agile methodologies. Your goal will be to develop high-quality software aligned with user needs and business goals.
Qualifications
<ul>
<li>Bachelor's Degree in MIS/IT/Computer Science is preferred or collective experience, training, and education.</li>
<li>Required knowledge of .Net (C# and VB.net)</li>
<li>Required knowledge of Javascript, JQuery, CSS, and HTML</li>
<li>Comprehensive understanding and working with a variety of systems (e.g., Tableau, SQL Server, and/or other platforms and technologies).</li>
<li>Experience in design/development and healthcare data analytics environment.</li>
<li>Analytical mind with problem-solving aptitude, creative thinking, and troubleshooting skills.</li>
<li>Familiarity with system analysis, design, development, quality assurance, and integration methodologies</li>
<li>Experience with claims, clinical outcomes, clinical quality measures [HEDIS], Case Management, and Utilization Management data.</li>
<li>Excellent interpersonal skills; able to communicate and work effectively with staff</li>
<li>Extensive experience in software development, scripting, and project management</li>
<li>Experience using system monitoring tools and automated testing frameworks</li>
</ul>
Responsibilities
<ul>
<li>Develop high-quality software design and architecture</li>
<li>Identify, prioritize, and execute tasks in the software development life cycle</li>
<li>Develop tools and applications by producing clean, efficient code</li>
<li>Automate tasks through appropriate tools and scripting</li>
<li>Recommend software upgrades to optimize operational efficiency</li>
<li>Perform validation and verification testing</li>
<li>Collaborate with internal teams and vendors to fix and improve products</li>
<li>Document development phases and monitor systems</li>
<li>Ensure software is up-to-date with the latest technologies</li>
</ul>
LOCATION
· Miami (office-based position)

Software Developer

<h3>Job Description</h3>
Job Description Job Summary: The Quality Systems &amp; Compliance Manager will lead our quality assurance initiatives and ensure compliance with our manufacturing operations. This strategic leadership role combines technical expertise with team management responsibilities, focusing on developing and maintaining robust quality management systems for cosmetics and OTC drug products in a highly regulated environment. The successful candidate will spearhead risk management strategies, drive continuous improvement initiatives, and ensure full compliance with FDA regulations, GMP standards, and ISO requirements. This position requires a hands-on leader who can manage complex cross-functional projects while building and mentoring a high-performing quality team. Essential Duties and Responsibilities: &nbsp;
<ul>
<li>Develop, implement, and maintain, along with your team, risk management strategies within Quality Management Systems (QMS) tailored to the needs of the business, including deviations, complaints, change control, CAPA, APQR, Out-of-Specifications, training, document control and internal audit program.</li>
<li>Ensure compliance with GMP, FDA regulations (21 CFR Parts 210/211), and ISO 22716 for cosmetics and OTC drug products.</li>
<li>Aid in root cause analyses and corrective/preventive action (CAPA) initiatives associated with investigations of quality issues, including product non-conformance, consumer complaints, and manufacturing deviations.</li>
<li>Aid in review and approval of quality investigation reports, change control projects, document changes, CAPA and APQR reports.</li>
<li>Design, implement, and maintain comprehensive quality management systems (QMS) in accordance with FDA regulations (21 CFR), ISO standards, and Good Manufacturing Practices (GMP) </li>
<li>Lead large cross functional and complex initiatives to identify, develop, modify, improve, and implement global process solutions for compliant Quality Systems and continuous improvement initiatives. Collaborate with cross-functional teams to support continuous improvement initiatives.</li>
<li>Develop, Review, Write, and Implement SOP's for quality functions and ensure compliance with all regulatory and GMP requirements.</li>
<li>Drive collection, analysis and trending of QC data and Quality metrics </li>
<li>Drives internal audit program, as well as regulatory and customer audit inspection readiness.</li>
<li>Provides training and mentoring for employee development.</li>
<li>Demonstrated leadership and management skills, including establishing direction and goals, and building good work ethics for the team. Reviews subordinate performance in a formal review process. </li>
<li>Train and mentor cross-functional teams on quality standards and best practices.</li>
</ul>
 Qualifications:
<ul>
<li>Minimum 7 years of experience in a QA or regulated manufacturing environment preferred (cosmetics or OTC drugs a plus).</li>
<li>Bachelor’s degree in a scientific or technical field (e.g., Chemistry, Biology, Pharmaceutical Sciences).</li>
</ul>
 Preferred Skills:
<ul>
<li>ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), ISO 13485 Lead Auditor Certification.</li>
<li>Expertise in managing compliance remediation programs within FDA regulated industry. </li>
<li>Working knowledge of quality systems and regulatory requirements (21 CRF Part 11/ 210/ 211), including data integrity and practices.</li>
<li>Experience working with cross-functional technology teams and enterprise systems.</li>
<li>Exceptional problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Working knowledge of Six Sigma and/or Lean Manufacturing principles.</li>
<li>Proficiency in quality tools and methodologies, including Failure Modes and Effects Analysis (FMEA), 8D Problem Solving, Root Cause Analysis, Corrective and Preventive Actions (CAPA), Mistake Proofing and Process Control.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Effective written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office and familiarity with electronic quality systems.</li>
</ul>
 Physical Requirements:
<ul>
<li>Ability to lift and move objects weighing up to 25 pounds regularly and occasionally heavier items with assistance.</li>
<li>Ability to stand, walk, bend, stoop, push, and pull for extended periods during shifts.</li>
</ul>
<ul>
<li>Good understanding of safety protocols and practices.</li>
<li>Willingness to work flexible hours, including shifts and weekends.</li>
<li>Ability to work in a fast-paced environment and adapt to changing priorities.</li>
</ul>
 Salary Range: At Prime, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Prime is an equal opportunity employer. &nbsp;
Powered by JazzHR
WKaGicyz6L

Quality Systems & Compliance Manager- Miami Gardens

<h3>Job Description</h3>
Job DescriptionDescription:
TRAX USA Corp is seeking a highly motivated Java Web App Developer. The role includes creating user information solutions by developing, implementing, and maintaining Java based components and interfaces. This position requires a person who can independently design, develop, and implement solutions as per the use case descriptions and design specifications. The role will also support future React development. 
 
Responsibilities:
<ul>
<li>Consults with the supervisor, systems analysts, other programmers, and end users to gather information about program intent, functions, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.</li>
<li>Designs or writes program specifications based on consultations with supervisor, systems analysts, other programmers, and end users.</li>
<li>Converts designs and specifications into computer code.</li>
<li>Compiles code into programs and corrects errors detected in compile process.</li>
<li>Creates test transactions and runs tests to find errors and confirms program meets specifications.</li>
<li>Analyzes code to find causes of errors and revises programs.</li>
<li>Designs and codes layouts for onscreen user interfaces, printed outputs, and interfaces with other systems.</li>
<li>Review user and technical documentation written by others to confirm consistency with program operations.</li>
<li>Provides technical assistance by responding to inquiries regarding errors, problems, or questions with programs.</li>
<li>Revises program for corrections, enhancements, or system environment changes.</li>
<li>Coordinates with other programmers about program revisions.</li>
<li>Modifies and maintains software programs written by others</li>
<li>Understand and analyze details provided in the use case</li>
<li>Understand and analyze process flow diagrams (business process workflow)</li>
<li>Estimate effort for technical analysis, design and development</li>
<li>Develop software using JakartaEE design patterns with emphasis on reusability</li>
<li>Must adhere to coding standards and design specifications</li>
<li>Analyze and resolve technical issues independently</li>
<li>Conduct peer code reviews, and perform unit testing </li>
<li>Travel to customer sites as needed</li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
<ul>
<li>Bachelors degree in Computer Science, Engineering or related field, preferred. </li>
<li>Experience with React, Html, CSS and javascript, strongly preferred. </li>
<li>Hands on experience in developing Java applications</li>
<li>Strong, in-depth software development experience using Java</li>
<li>Skills: Java, JakartaEE, J, JPA (Hibernate), PrimeFaces 13.x, Eclipse 4.x, Oracle 12c</li>
<li>Strong understanding of Oracle RDBMS, Data models, SQL</li>
<li>Experience in writing SQL statements</li>
<li>Ability to estimate development effort and timely delivery of assigned work</li>
<li>Ability to be proactive, self-motivated, detail-oriented, and creative</li>
<li>Strong team emphasis and relationship building skills</li>
</ul>
 
Job type: Full time / Salaried
Job Level: Entry
Job Location: Fully Onsite - Coral Gables
Job Shift: First - 8a - 5p
Remote: No
 
 
TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate &amp; maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing &amp; innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.
 
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Java Developer I

<h3>Job Description</h3>
Job Description
Job Title: Digital Photography Instructor (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital photography instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital photography skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital photography.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital photography experience.

Digital Photography Instructor (Part Time, In-Person)

<h3>Job Description</h3>
Job Description
Description
- Provide support for the Quality Department to perform improvement and review procedures.
- Conduct internal record reviews and audits, including medical records. 
- Review records to ensure they are complete, accurate and compliant with standards Initiate SOP revisions to ensure they are current and validated and support continuous improvement 
- Develop and enhance documentation, tracking tools and process flows for quality monitoring activities to comply with current regulations and standards Maintain databases and spreadsheets to track and trend quality monitoring activities, results and outcomes
- Analyze data and develop reports to support QI program Complete special projects or assignments as needed to meet initiatives and/or objectives of department 
- Identify, problem-solve and communicate to direct supervisor any issues that are interfering with project deadlines or project scope
Skills
medical admin, medical terminology, record retrieval, hedis, admin
Top Skills Details
medical admin, medical terminology, record retrieval, hedis, admin
Additional Skills &amp; Qualifications
Associate’s degree in Business, Healthcare or equivalent experience. 
Familiar with Quality Improvement philosophy and techniques and key continuous quality improvement (CQI) concepts. 
Skilled in Microsoft Office products.2-4 years of experience
Coding experience a plus
Best Candidate: 
Coding and record retrieval experience
DISQ:
no healthcare or data entry experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 29, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Medicare Risk Adjustment

<h3>Job Description</h3>
Job Description
Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities. • Provides technical feedback on equipment, systems and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Senior Desktop Support Technician

<h3>Job Description</h3>
Job Description
Non-Driving role Minimum of 2 years experience. Candidate should have Deskiside support, and strong skills for a single tech site.&nbsp; • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities. • Provides technical feedback on equipment, systems and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities. • Provides technical feedback on equipment, systems and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Deskside Support Technician

<h3>Job Description</h3>
Job Description
We are seeking an IT Support Specialist to join our team! You will handle a variety of projects to support and improve the organization's network systems. The IT Support Technician provides IT technical support for the installation, repair, maintenance, troubleshooting, and enhanced modifications to individual workstations, servers, telephone system, and related hardware and software.
Responsibilities:
Works directly under the Director of IT with routine assignments and supporting the IT needs of each employee and the organization.
Works one-on-one with staff on resolving issues, troubleshooting computer, application, and printer issues.
Provide onsite computer and network support (hardware &amp; software) to staff.
Serve as contact person for technical support and service maintenance.
Manage on site installations, repair, maintenance of servers, computers, phones, printers and scanners.
Manages and maintains the organization’s IT infrastructure, including its IT inventory control.
Experience running cables, using appropriate tools &amp; making connections.
Trains staff on the effective use of company-supported technology.
Business applications: Office suite (Outlook, Word, Excel primarily)
Experience
An associate degree (bachelor’s Preferred) from an accredited educational institution in computer information systems or a directly related field and at least two (2) years’ experience which demonstrates the ability to troubleshoot hardware and software computer problems. Cyber Security Knowledge preferred.
Experience supporting small- to medium-sized organization on basic technology help desk needs.
Experience supporting Microsoft Windows and Office applications, printers and copiers.
Experience with VPN setup and operation (client and server)
Experience with Wireless (Wi-Fi) protocols and security
Experience with DNS, DHCP, TCP/IP

968 Technology Jobs in Miami, FL, USA