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<h3>Job Description</h3>
Job Description
Workday Developer:
Responsibilities
<ul>
<li>Designs, builds, tests, and deploys integration solutions for Workday.</li>
<li>Troubleshoots integration issues requiring in depth expertise in the Workday solution.</li>
<li>Conduct unit and end-to-end testing of interfaces to ensure they function as designed based on functional and technical requirements</li>
<li>Coordinates assigned deliverable schedules to ensure timelines are met.</li>
<li>Provides guidance to business, IT or service partners on integration strategies.</li>
<li>Contributes to the end users’ experience with Workday’s integration products, tools, and services in a way that results in high customer satisfaction.</li>
<li>Work with project teams through integration discovery and scoping phases of their implementation projects.</li>
<li>Mentors development team on best practices regarding Workday integrations and solutions</li>
<li>Performs other job-related duties as assigned or apparent.</li>
<li>Analyze and translate functional specifications and change requests into technical specifications</li>
<li>Consult with business, vendor, and technical teams about interface design and maintenance</li>
</ul>
Qualifications
<ul>
<li>Minimum of 3 years of experience as a Workday Integrations Consultant/Developer</li>
<li>Minimum of 2 full life cycle Workday implementation experience as an Implementer performing Integrations</li>
<li>Minimum of 2 full life cycle Workday implementation experience in the capacity of managing a team of developers</li>
<li>Minimum of 20 integrations design and development using each of Workday integration types EIB, Core Connectors, Cloud Connect, Document Transforms, and Workday Studio</li>
<li>General knowledge and design of at least 3 Workday functional areas</li>
<li>Good understanding of Workday security</li>
<li>Use of at least 1 third party integration framework is preferred</li>
<li>Flexible with creative problem-solving skills</li>
<li>Experience with Workday EIB, RaaS, and Web Services.</li>
<li>Experience with JavaScript, XSLT and xPath programming strongly preferred.</li>
<li>Experience with Java, Informatica, or Relational Database development desired.</li>
<li>Some non-Workday programming experience required.</li>
<li>Integration design and testing concepts.</li>
<li>Integration frameworks (e.g., middleware, transformation logic).</li>
<li>Data conversion concepts and impacts on business processes (such as Workday iLoads or bulk data loading).</li>
<li>Issues documentation and analysis for payroll and related financial activities used to identify systemic issues or problems with integrations.</li>
<li>Understanding of application technology and associated solutions and strategies related to the client’s business to help them achieve their business goals and objectives.</li>
<li>System design and testing concepts.</li>
<li>Knowledge of all phases of system development lifecycle, including production support.</li>
<li>Strong customer service focus and responsiveness.</li>
<li>Strong analytical skills, interpretive and evaluative skills.</li>
<li>Strong organizational skills across multiple threads of work streams.</li>
</ul>

Sr Workday Integration Developer

<h3>Job Description</h3>
Job DescriptionJob Description 
Job Title: Snowflake Data Engineer/Business Analyst Location: Niskayuna, NY – 5 days onsite Type: Contract
Responsibilities: •&nbsp;&nbsp; &nbsp;Work with the business to understand functional requirements and transform into technical solutions within Snowflake •&nbsp;&nbsp; &nbsp;Lead Project for the Enterprise Reporting &amp; Analytics team to build out reports for the business leveraging data from various sources •&nbsp;&nbsp; &nbsp;Work within a project management methodology •&nbsp;&nbsp; &nbsp;Must be comfortable talking and engaging with the business teams to understand their current as is and to be processes
Technical Requirements: •&nbsp;&nbsp; &nbsp;Candidates should have at least 8-10 years of experience in data engineering / data warehousing •&nbsp;&nbsp; &nbsp;Must be both strong in understanding business processes and able to work technically within Snowflake •&nbsp;&nbsp; &nbsp;Experience working with data within the manufacturing industry (Manufacturing, supply chain, finance, procurement, etc.) •&nbsp;&nbsp; &nbsp;SQL &amp; SnowSQL: Expertise in writing, optimizing, and troubleshooting SQL queries in Snowflake. •&nbsp;&nbsp; &nbsp;Stored Procedures &amp; UDFs: Experience in developing and maintaining stored procedures and user-defined functions (UDFs). •&nbsp;&nbsp; &nbsp;ELT Development: Ability to design and implement ELT pipelines using Tasks, Streams, Dynamic Tables, Views, and other table types in Snowflake or external tools. •&nbsp;&nbsp; &nbsp;Data Modeling: Proficiency in dimensional modeling (Star, Snowflake, etc.), SCD types, and Snowflake best practices. •&nbsp;&nbsp; &nbsp;Security &amp; Access Control: Knowledge of Snowflake roles, privileges, and Role-Based Access Control (RBAC). •&nbsp;&nbsp; &nbsp;API &amp; External Connectivity: Experience integrating Snowflake with various data sources and third-party tools. •&nbsp;&nbsp; &nbsp;Scripting &amp; Automation: Proficiency in Python, Java, or JavaScript for automation and orchestration. •&nbsp;&nbsp; &nbsp;Integration &amp; Orchestration: Experience with tools such as Alteryx, DBT, Airflow, Kafka, Talend, or Informatica.
Extra (Not required, but nice to have) •&nbsp;&nbsp; &nbsp;Knowledge with building reports from SAP Data •&nbsp;&nbsp; &nbsp;Tableau Development
Additional Information 
&nbsp;All your information will be kept confidential according to EEO guidelines.

Snowflake Data Engineer/Business Analyst_Independent Consultants only_W2

<h3>Job Description</h3>
Job Description
Job Description:
Short Description:
The Helpdesk Specialist is a first level rep to the client technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion.
Complete Description: The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources
Skills Matrix
· Bachelor’s degree in IT or related field or equivalent experience
· Customer service support experience in either a face to face or phone support role.
· Excellent written and verbal communication skills in a professional setting
· Provide technical support to computer system users by telephone, email, and etc.
· Maintain computers, systems, and printers in a professional setting
· Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x)
· Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x)
· Experience providing technical support in a call center environment where the candidate received multiple calls at once.
· Provide customer-oriented results and build an efficient end-user support environment.
· Experience with basic Active Directory functions such as account creations, password resets, and OU Management
· Knowledge of Microsoft Office Suite (Office 365)
· Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc.
Company DescriptionAHU Technologies Inc specializes in IT consulting, development services, and technology staffing solutions for top corporations in the United States. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives. In addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles. Our staffing services help companies quickly scale their teams with the right talent for specialized technology needs. Our growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide. 
<h3>Company Description</h3>
AHU Technologies Inc specializes in IT consulting, development services, and technology staffing solutions for top corporations in the United States. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives.\r\n\r\nIn addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles. Our staffing services help companies quickly scale their teams with the right talent for specialized technology needs.\r\n\r\nOur growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide.

IT Help Desk Technician (Tier 1)

<h3>Job Description</h3>
Job DescriptionDescription:
Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; we are a Digital family.
 
Digital Consultants is seeking a qualified IT Support Specialist to provide Tier 2 support for our customer at the Naval Research Laboratory in Washington, DC. Provide endpoint device analysis and support services, including deployment, upgrades, systems settings, troubleshooting and resolving hardware and software issues related to desktop workstations, mobile workstations, networked and local printers and other network accessible devices. Tier 2 personnel are responsible for assisting Tier 1 personnel in solving more complex technical problems and will investigate elevated issues by confirming the validity of the problem and seeking solutions related to these more complex issues. If a problem is time-consuming and/or highly urgent, they are responsible for making recommendations and involving Tier 3 personnel.
 
Duties to include:
<ul>
<li>Analyze and develop creative solutions for computer system incidents.</li>
<li>Initiate documentation and record-keeping for all project tasks and assigned deliverables.</li>
<li>Consult with the user community to determine system user specifications, understand technical problems, and answer/address areas of opportunity by telephone or self-service submission of information in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.</li>
<li>Using independent judgement and problem-solving skills, diagnose, identify, isolate, analyze, and solve problems utilizing a holistic, consultative approach.</li>
<li>Facilitate and serve as a liaison for requests to product line specialists, application, or system support specialists.</li>
<li>Maintains and updates accurate records and tracking databases for use in future system analysis and design specifications.</li>
<li>Analyzes root cause of recurring problems or abnormal patterns and offers recommendations on effective and efficient solutions.</li>
<li>Partners with system administrators/developers and provides input and recommendations to ensure services and project deliverables are completed properly.</li>
<li>Follows-up with customers to ensure functionality and efficiency.</li>
<li>Provides outstanding, professional services in a variety of circumstances across all organizational levels.</li>
<li>Supports all special project deliverables, including but not limited to, system setup and integration, system design implementation, equipment inspection and evaluation, etc.</li>
<li>Support Tier 1 with customer consultation, inputting information, account creations, customer recommendations, and all other daily department duties as needed.</li>
<li>Provide training assistance and advisement to Tier 1 as needed.</li>
</ul>
Requirements:
<ul>
<li> Clearance: Secret, must be able to obtain a Top Secret clearance with SCI eligibility</li>
<li>Education: High School Diploma/GED</li>
<li>Certification: DoD 8570 IAT Level II Certification (Security +)</li>
</ul>
Experience:
<ul>
<li>Minimum of five (5) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support.</li>
<li>Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance, or general administrative support.</li>
<li>Must possess good interpersonal, communication, and analytical skills. </li>
<li>Physical: The candidate, with or without reasonable accommodation, must physically be able to sit or stand for extended periods of time; lift objects up to 20 pounds; and requires frequent physical hand dexterity and repetitive movements.</li>
</ul>
Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.
 We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to <a href="mailto:recruiting@digitalconsultants.org" target="_blank">recruiting@digitalconsultants.org</a> or call 571-306-3444. Please provide your contact information and let us know how we can assist you.

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Eurofins, your work supports global health and safety. We invest in your professional growth with opportunities to advance in the biopharmaceutical industry, backed by collaborative teams, work-life balance, and competitive benefits.
Eurofins Scientific is a global leader in life sciences, providing analytical testing across industries—from food and water to pharmaceuticals and advanced materials. We help the world’s top companies ensure their products are safe, authentic, and accurately labeled.
Job Description 
 Stability Operations &amp; Sample Management
<ul>
<li>Support ELL business and client goals by analyzing and assessing stability needs</li>
<li>Receive, process, set down, and distribute stability samples</li>
<li>Ensure compliance with the Quality System; identify, prevent, and correct deviations</li>
<li>Adhere to efficient lab standards; develop and implement operational improvements</li>
<li>Participate in continuous improvement of stability processes and procedures</li>
</ul>
⚙️ Equipment &amp; Technical Support
<ul>
<li>Support chamber calibration and maintenance as needed</li>
<li>Learn to troubleshoot, recognize errors, identify root causes, and apply process improvements</li>
<li>Stay current on technology, industry trends, and business advancements</li>
</ul>
 Documentation &amp; Communication
<ul>
<li>Assist in writing and editing procedures and reports</li>
<li>Review data, notebooks, and reports for accuracy and completeness</li>
<li>Communicate procedures, results, and questions with clients and cross-functional teams</li>
<li>Ensure clients receive excellent service and accurate analytical results</li>
</ul>
 Teamwork &amp; Development
<ul>
<li>Foster motivation, morale, and teamwork within the department</li>
<li>Expand self-awareness and develop soft skills</li>
<li>Attend applicable training based on identified development needs</li>
</ul>
Qualifications 
 Minimum Qualifications
<ul>
<li>Associate’s degree in science or a related field
<ul>
<li>OR equivalent industry experience:</li>
<li>Two years of directly related experience = one year of college in a related major</li>
</ul>
</li>
<li>1+ year of laboratory or quality assurance experience in a regulated lab environment</li>
<li>Experience in stability or sample coordination&nbsp;</li>
<li>Preference for experience under GLP (Good Laboratory Practices) or cGMP (Current Good Manufacturing Practices) standards</li>
</ul>
 Additional Information 
 Schedule &amp; Location
<ul>
<li>Employment Type: Full-time</li>
<li>Shift: 1st Shift — Monday to Friday</li>
<li>Hours: 8:00AM - 5:00PM</li>
<li>Location: Winston-Salem, NC</li>
</ul>
 Benefits Package
<ul>
<li>Health Coverage: Medical, dental, and vision options</li>
<li>Insurance: Life and disability insurance</li>
<li>Retirement: 401(k) with company match</li>
<li>Time Off: Paid vacation and holidays</li>
</ul>
#LI-EB1
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

Stability Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description 
Commercial Money Movement Solutions (CMS) division's charter is to capture new sources of money movement through card and non-card flows, including Visa Business Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients,
Multi Nationals and Governments. The Visa Business Solutions (VBS) and Visa Government Solutions (VGS) team is a world-class technology organization experiencing tremendous, double-digit growth as we expand products into new payment flows and continue to grow our core card solutions. This is an incredibly exciting team to join as we expand globally.
VCS Platform is part of Visa Commercial Solutions vertical of Visa's Technology organization. We are responsible for designing, developing, and implementing Virtual Cards, payables, and acceptance commercial platforms to drive incremental revenue. We develop new offerings/products and enhance existing Visa Commercial Solutions product lines including Commercial B2B platforms.
The Opportunity
We are looking for dedicated, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.&nbsp;
As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of innovative payment technology, you will get to see your efforts shaping the digital future of monetary transactions.&nbsp;
The Work Itself
The Sr. Software Engineer role is key to our ongoing transformation, requiring you to solve challenging business problems and build highly scalable, user-friendly applications. Key responsibilities include:
<ul>
<li>Designing, documenting, and implementing new systems, enhancements, and modifications to existing software that aligns with design specifications, security, and Java best practices.</li>
<li>Interacting with both business and technical stakeholders to deliver high-quality products and services that meet business requirements, using the latest tools and technology.&nbsp;</li>
<li>Delivering zero-defect code and ensuring the team's deliverables meet or exceed business expectations. Design, implement and evolve highly scalable and fault-tolerant web based applications.&nbsp;</li>
<li>Identifying opportunities for product innovation and improvements to best practices, standards, and processes.</li>
<li>Contribute to efficient development process pipeline by leveraging best-in-class CI and CD tools.</li>
<li>Develop and maintain back-end services using Java and Spring Boot, design and develop test automation frameworks, maintain CI and CD pipelines, conduct performance and load testing, and write automated test cases.</li>
<li>Mentoring junior developers to ensure timely delivery of good quality code.</li>
<li>Presenting technical solutions, capabilities, considerations, and features in business terms.</li>
<li>Communicating status, issues, and risks effectively and timely.</li>
<li>Contributing to the design of backend DBs and queries, API creation and consumption, and front-end UI development. Also manage backend operations and batch jobs to maintain the data. Leverage new technologies to build the next generation of Application stack.</li>
<li>Working independently to develop software that conforms to Visa’s high standards of security, quality, performance, resiliency, and compliance.</li>
<li>Independently creating multiple design artifacts for projects and presenting designs to team members and other stakeholders.&nbsp;</li>
<li>Collaborating with Technical Product Managers to break down solutions into smaller achievable tasks.</li>
<li>Supporting test engineers and operation teams in troubleshooting, defect research, issue root cause analysis, etc.</li>
</ul>
​ Essential Functions
<ul>
<li>You are a Java expert, and you have experience with REST APIs, JSON.&nbsp;</li>
<li>Solid Experience with back-end technologies such as J2EE, JDBC, JMS and frameworks like Spring or Spring Batch, Spring Boot and vertex.</li>
<li>Rich Front-End development experience with Angula and React JS, Node.JS, and Material Design is desirable.</li>
<li>Working experience with Kafka, Redis, or NoSQL datastores is a plus.</li>
<li>Hands on experience with database technologies like MySQL, DB2, Oracle.&nbsp;</li>
<li>You have strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit.&nbsp;</li>
<li>Strong in understanding and writing simple and complex SQL.&nbsp;</li>
<li>Strong in OOP concepts and design patterns.&nbsp;</li>
<li>Strong oral and written communications skills are required.&nbsp;</li>
<li>Working familiarity with the entire software development lifecycle including version control, build process, testing, and code release.</li>
<li>Strong interpersonal and analytical skills.&nbsp;</li>
<li>Exceptional troubleshooting and analytical skills.</li>
<li>Ability to multitask and handle multiple competing priorities with minimal direction from management.&nbsp;</li>
<li>Must work well within a team in a fast-paced high-performance organization.</li>
<li>We count on your curiosity and creativity, to want to understand the requirements and our processes and want to come up with creative solutions.&nbsp;</li>
</ul>
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications 
Basic Qualifications 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) - Possess either a minimum of 3 years of work experience accompanied by a Bachelor’s Degree or over 2 years of work experience coupled with an Advanced Degree (e.g., Masters, MBA, JD, MD). - User Interface Design: Demonstrated knowledge in user interface design, focusing on the interaction between users and computers, and ensuring an optimal industrial design experience through effective UI Design. - API Generation: Proficient in developing and applying Application Program Interfaces (APIs), which include routines, protocols, and tools essential for building software applications, particularly in specifying the interaction between software components and programming graphical user interfaces. - Experience in software development, particularly in creating full-stack web applications using technologies such as Java, Spring Framework, React, and JavaScript. - Strong understanding and experience in designing, developing, and integrating RESTful APIs. - Expertise in constructing responsive Single Page Applications (SPA) that utilize REST services. - Solid knowledge of Object-Oriented Programming, Service-Oriented Architectures, and Distributed Systems Design. - Practical experience with Agile development methodologies, Continuous Integration, and Continuous Delivery, utilizing tools such as Git, Jenkins, Maven, and SonarQube. - Experience with Kafka, Spark, and Hadoop is advantageous. - Proficiency in HTML5, CSS3, and contemporary JavaScript UI frameworks like React, Redux, or AngularJS. - Understanding of data structures, database management, and data integration processes. - Familiarity with security practices, including authentication and authorization, while ensuring compliance with industry standards. - Exposure to container-based technologies and cloud platforms. - Knowledge of CI/CD tools, including Jenkins Pipeline, Git, and JIRA. - Strong understanding of Generative AI (GenAI) adoption and its application in software development.
 Additional Information 
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel&nbsp;5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,600.00 to 166,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Senior Software Engineer - Java/backend (Hybrid/Onsite)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Director of IT Operations Department: Managed IT Services Reports to: Vice President of Services Location: Norcross, GA Date: 11/12/2025
Position Overview
 
The Director of IT Operations at Milner Technologies is a senior leadership role responsible for managing and optimizing the delivery of IT services to clients in a managed services provider (MSP) environment. This role oversees helpdesk operations, vendor management, procurement, project management, and client satisfaction, ensuring seamless IT operations and service excellence.
The ideal candidate is a results-driven leader with a strong technical background, exceptional communication skills, and a proven track record in managing IT teams and operations in a fast-paced MSP environment.
Key Responsibilities
 
Operational Leadership
<ul>
<li>Oversee the daily operations of the IT Helpdesk, ensuring timely resolution of client issues and alignment with SLAs.</li>
<li>Develop and implement IT operational policies and procedures to optimize efficiency, quality, and client satisfaction.</li>
<li>Ensure 24/7 operational availability and responsiveness for critical client systems and infrastructure.</li>
</ul>
Vendor and Procurement Management
<ul>
<li>Manage vendor relationships to negotiate contracts, ensure service quality, and control costs.</li>
<li>Oversee IT procurement processes, ensuring timely delivery of hardware, software, and other resources.</li>
</ul>
Project Management
<ul>
<li>Lead the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and budget.</li>
<li>Collaborate with cross-functional teams to implement new technologies and services that meet client needs.</li>
</ul>
Client Experience and Satisfaction
<ul>
<li>Build and maintain strong relationships with clients, acting as a trusted advisor for their IT needs.</li>
<li>Monitor and improve client satisfaction metrics, addressing concerns proactively to ensure high retention rates.</li>
</ul>
Performance Metrics and Reporting
<ul>
<li>Define, track, and report key performance indicators (KPIs) for IT operations, including SLA adherence, response times, and resolution rates.</li>
<li>Use data-driven insights to continuously improve operational performance and client outcomes.</li>
</ul>
Team Leadership and Development
<ul>
<li>Manage the recruitment, training, and professional development of IT operations staff, fostering a high-performance culture.</li>
<li>Conduct regular performance reviews and provide coaching to enhance team capabilities.</li>
</ul>
Strategic Planning and Innovation
<ul>
<li>Contribute to the development of the IT strategy to align with company goals and market trends.</li>
<li>Stay informed on emerging technologies and industry best practices to recommend innovations that improve efficiency and service delivery.</li>
</ul>
Education &amp; Certification Requirements
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent experience may be considered.</li>
<li>Certifications such as ITIL, PMP, or Microsoft/Cisco certifications preferred.</li>
</ul>
Experience Requirements
<ul>
<li>10+ years of IT experience, with at least 5 years in a leadership role within an MSP environment.</li>
<li>Proven experience managing IT teams and operations, including helpdesk and infrastructure support.</li>
<li>Strong technical knowledge of IT systems, networks, cloud solutions, and cybersecurity.</li>
<li>Demonstrated ability to manage multiple projects simultaneously and deliver high-quality outcomes.</li>
</ul>
Skills and Competencies
<ul>
<li>Excellent problem-solving and decision-making skills in a dynamic and fast-paced environment.</li>
<li>Strong interpersonal and communication skills to engage with clients, vendors, and internal teams effectively.</li>
<li>Proficient in ITSM tools and project management software.</li>
<li>Exceptional organizational skills and attention to detail.</li>
</ul>
Work Environment
<ul>
<li>Primarily office-based, with flexibility to work remotely or on-site as required.</li>
<li>May require occasional travel to client locations or vendor meetings.</li>
</ul>
Special Requirements
<ul>
<li>Availability for on-call support during critical incidents or emergencies.</li>
<li>Ability to adapt and thrive in a rapidly changing IT landscape.</li>
</ul>
Requirements:
Additional Qualifications 
<ul>
<li>High Technical Aptitude</li>
<li>Slack</li>
<li>Six Sigma</li>
<li>ITIL</li>
<li>PMP</li>
<li>Telephony (Voice and Data experience)</li>
<li>Management</li>
<li>ConnectWise</li>
<li>MSP</li>
</ul>

DIRECTOR OF IT OPERATIONS

<h3>Job Description</h3>
Job DescriptionThis Jobot Job is hosted by: Kurt Holzmuller Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $130,000 - $180,000 per year 
A bit about us:
 We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth. With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we over diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings. **This role requires a TS/SCI clearance WITH a Full-scope polygraph (FSP) through the NSA** **100% Onsite role** As a Linux Systems Administrator on our team, you will be responsible for managing and optimizing enterprise-level systems. You will also provide technical leadership, handle system configurations, software updates, issue resolution, and customer support while working closely with internal teams and clients. 
Why join us?
 
<ul>
<li> Competitive Pay DOE</li>
<li> Comprehensive Benefits Package that is top-of-market</li>
<li> 401k with a match</li>
<li> Generous PTO</li>
<li> Top-notch work/life balance, career growth, and exceptionally high employee satisfaction</li>
<li> More! </li>
</ul>
 **This role requires a TS/SCI clearance WITH a Full-scope polygraph (FSP) through the NSA** **100% Onsite role** 
Job Details
 MUST HAVE: 
<ul>
<li> BS in a related field</li>
<li> 3-7+ years of linux systems administration experience, Redhat, SUSE linux</li>
<li> TS/SCI-FSP clearance through the NSA</li>
<li> Experience with large-scale/enterprise-level HPC (high-performance computing) systems</li>
</ul>
 NICE TO HAVE: 
<ul>
<li> Certifications such as Linux+, RHCSA, RHCE, and networking certifications</li>
</ul>
 Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Linux Systems Administrator - TS/SCI-FSP clearance

<h3>Job Description</h3>
Job DescriptionAt IMO Health, Semantic Data Modelers are key members of our ontology-driven graph engineering team, helping to build and&nbsp;maintain&nbsp;a virtualized, intelligent, and scalable medical terminology platform. Your work will empower over 740,000 clinicians by enhancing how healthcare data is structured, delivered, and understood. We are seeking an experienced&nbsp;Semantic Data Modeler&nbsp;to join our team, focusing on the development and application of Knowledge Graphs integrated with Data Science and Natural Language Processing (NLP) workflows. In this critical role, you will contribute to the design and implementation of semantic models, bridging the gap between raw data sources and actionable clinical insights. You will&nbsp;utilize&nbsp;your skills in NLP and data analysis to enrich our knowledge graph, ensuring high data quality and accessibility for semantic enrichment and clinical interoperability initiatives. This position requires strong technical&nbsp;proficiency&nbsp;and exceptional collaboration skills, working closely with staff semantic engineers, clinicians, and content teams.&nbsp;WHAT YOU’LL DO:
<ul>
<li>Semantic Model Design:&nbsp;Contribute to the design, development, and iterative refinement of complex semantic data models, with a focus on ontologies, knowledge graphs, and property graphs.&nbsp;</li>
<li>Requirement Translation:&nbsp;Assist&nbsp;senior team members in translating intricate, cross-functional business needs into formal, scalable knowledge graph structures, ensuring tight alignment with the enterprise data strategy.&nbsp;</li>
<li>Governance and Standards:&nbsp;Document semantic assets, including detailed entity definitions, relationship types, axioms, constraints, and data lineage, ensuring adherence to&nbsp;established&nbsp;best&nbsp;practices&nbsp;and fostering consistency across the organization.&nbsp;</li>
<li>Graph Data Analysis &amp; Feature Engineering:&nbsp;Utilize&nbsp;data science methodologies and Python scripting to conduct exploratory data analysis (EDA) on graph structure,&nbsp;identify&nbsp;data patterns, perform feature engineering, and support advanced analytics based on the knowledge graph.&nbsp;</li>
<li>Data-Driven NLP Integration:&nbsp;Apply Natural Language Processing (NLP) techniques and tooling to unstructured clinical text and data streams to&nbsp;identify, extract, and map new entities, attributes, and relationships directly into the semantic models, effectively structuring raw data for machine learning consumption.&nbsp;</li>
<li>Robust Data Quality:&nbsp;Implement and&nbsp;maintain&nbsp;data quality frameworks, validation rules (e.g., using SHACL), and transformation logic within the semantic layer to ensure the accuracy, reliability, and consistency of the knowledge graph.&nbsp;</li>
<li>Cross-Functional Partnership:&nbsp;Partner closely with&nbsp;Staff&nbsp;semantic engineers, clinicians, content teams, and business leaders to understand domain knowledge and requirements, and ensure semantic solutions effectively meet organizational&nbsp;objectives.&nbsp;</li>
<li>Research &amp; Evaluation:&nbsp;Assist in researching, evaluating, and&nbsp;utilizing&nbsp;new technologies, methodologies, and best practices in semantic modeling, knowledge graph technologies, and NLP to drive continuous process improvement.&nbsp;</li>
<li>Knowledge Sharing:&nbsp;Proactively&nbsp;share&nbsp;technical&nbsp;expertise&nbsp;and knowledge with peers and cross-functional teams.&nbsp;</li>
</ul>
WHAT YOU’LL NEED:
<ul>
<li>BA/BS in a STEM field (e.g., Computer Science, Data Science, Bioinformatics) with 3-5 years of hands-on work experience in data modeling or data engineering.&nbsp;</li>
<li>Proven hands-on experience in semantic modeling concepts (ontologies, knowledge graphs, property graphs).&nbsp;</li>
<li>Expertise in Python for data manipulation, analysis, and pipeline development, including libraries like Pandas/NumPy.&nbsp;</li>
<li>Strong understanding of statistical and machine learning concepts (e.g., classification, clustering, regression) and their application to graph-based data.&nbsp;</li>
<li>Demonstrated experience with NLP technologies and libraries (e.g., NLTK, spaCy, Gensim, Hugging Face) for text extraction, named entity recognition, or relationship extraction.&nbsp;</li>
<li>Strong working knowledge of graph database platforms (e.g., Amazon Neptune, Neo4j, etc.) and graph query languages (e.g., SPARQL or Gremlin).&nbsp;</li>
<li>Familiarity with semantic web standards like OWL, RDFS, and SHACL.&nbsp;</li>
<li>Experience with relational databases (SQL) and general data warehousing concepts.&nbsp;</li>
<li>Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.&nbsp;</li>
<li>Experience in an Agile/Scrum environment, iteratively developing and deploying data solutions.</li>
</ul>
NICE TO HAVE:
<ul>
<li>Practical experience with AWS data services (e.g., Glue, Sagemaker) and ETL/ELT methodologies.</li>
<li>Understanding healthcare ontologies and standards like SNOMED-CT, LOINC, RxNorm, and ICD-10.&nbsp;</li>
</ul>
Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process. IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health's Careers Page.&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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