<h3>Job Description</h3>
Job DescriptionThe Project Manager/Mechanical Engineer holds overall responsibility for assigned projects of low to medium scope and complexity. Project management duties involve planning and executing a management plan specific to each project, delivering quality products and services to the client in a timely manner, managing project financials, and serving as the primary contact between the SSR project team and the client. Responsible for Total Project Success on assigned projects for all results related to people, product, and profit. Benefits High Deductible Health Plan, 401K with company match, Paid Life Insurance, Highest HSA Contribution, Wellness program, Long term disability leave, Short term disability leave, Educational Tuition Reimbursement, Dental insurance, Vision insurance, Accrued paid time off, Flex Spending Account (FSA), AND MORE. See full list here: <a href="https://www.ssr-inc.com/life-at-ssr/colleague-benefits" target="_blank">https://www.ssr-inc.com/life-at-ssr/colleague-benefits</a> Culture SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Relationships are of great importance to SSR. We strive to recruit a diverse group of people who will work well with our team and our clients. We offer an environment that encourages individuals to pursue their hobbies and personal interests by promoting a healthy balance between life and work. We are always looking for people who are hard-working and innovative, with a desire to better themselves and their colleagues. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement. We feel that SSR is a great place, but don’t take our word for it, See what our colleagues are saying at <a href="http://www.ssr-inc.com/life-at-ssr" target="_blank">www.ssr-inc.com/life-at-ssr</a>. Why Choose SSR? Look at our Twitter, Facebook and LinkedIn pages to discover more. We are Certified "Great Place to Work" <a href="http://www.greatplacetowork.com/certified-company/1001559" target="_blank">http://www.greatplacetowork.com/certified-company/1001559</a> Responsibilities 
<ul>
<li>Confirms the project scope and requirements with the client and other stakeholders, working with the Client Relationship Manager (CRM) or Location Leader as needed</li>
<li>Helps develop a financial plan for the project by negotiating fees and contracts as may be appropriate, preparing the proposal letter, and participating in the man hour budgeting process; works with CRM or Location Leader as applicable</li>
<li>Assists in developing the project staffing plan and preliminary man hour budget with the Senior Project Manager (PM), CRM, Department Head, or Location Leader as applicable</li>
<li>Ensures a Project Coordinator (PC) is assigned to the project and works with the PC to have the client fill out the BIM Questionnaire to ensure proper model set up, model information flow, and management</li>
<li>Participates in and learns how to structure project kick-off meetings to convey project scope, client expectations and standards, man hour budgets, etc.</li>
<li>Works with design team to confirm a final man hour budget based on discipline work plans that identify tasks and hours to complete</li>
<li>Works with the client to understand schedule expectations and, with team input, proposes interim milestones to the schedule for proper information flow, adjusting as necessary throughout the project</li>
<li>Schedules work, communicates schedule information to the project team, monitors manpower requirements, and assists in updating eResource with current man hour projections</li>
<li>Prepares and implements a proactive Quality Assurance/Quality Control (QA/QC) plan for projects</li>
<li>Ensures that invoices are accurate and delivered in a timely manner, monitors and participates in collections of account receivables, and updates the projected monthly revenue earnings for each project</li>
<li>Attends meetings with owners, clients, and architects; facilitates communication between clients and the project team; and documents important issues</li>
<li>Monitors project budget throughout project and works with project team to schedule work in accordance with man hour budgets</li>
<li>Identifies, negotiates, and administers fees for additional services as needed</li>
<li>Builds, develops, and grows any business relationships vital to the success of the project and engages in business development activities with the current client base</li>
<li>Performs risk assessments to develop response strategies; manages risks throughout the project</li>
<li>Responds to contractor’s and client’s request for information quickly and efficiently</li>
<li>Manages the Construction Administration (CA) process by designating CA personnel to ensure building systems are installed consistent with the design and predetermined quality standards</li>
<li>Supervises the job closeout process to ensure documentation, lessons learned, and filings are complete</li>
<li>Works alongside and engages with the Senior PM, CRM or Location Leader to increase knowledge of project scope, budgeting, and revenue projections</li>
<li>Actively attends internal and external training and other educational opportunities to obtain knowledge in necessary technical areas</li>
</ul>
 Requirements At least ten (10) years of applicable project/client management experience Experience (or Bachelor's degree) in at least one of the major technical disciplines practiced by the firm Professional Engineers License (PE) Knowledge in: Demonstrated ability to manage projects from small to large scope and complexity Knowledge in: Experience designing multi-discipline projects Equal Opportunity Employer Smith Seckman Reid provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requisition #ckbwbkh0o38tk0oo2gc4l9tk0

Project Manager / Engineer with Business Development Experience

<h3>Job Description</h3>
Job Description
PLEASE: Do not apply if you #1) cannot travel for work, or #2) you are a Cybersecurity or software specialist. This is a networking/equipment/infrastructure role. Must have a valid driver’s license and be able to board commercial aircraft.
<ul>
<li>Our candidate is a motivated individual who possesses multiple IT skills and layers of various technical experience. Candidate will be interacting with high-end executives. The ideal candidate is technically skilled, with a ‘can-do’ customer service mindset. Our ideal candidate will earn 6+ figures annually. While performing your duties the employee may be privy to confidential information and may be required to sign a confidentiality agreement.</li>
</ul>
THIS IS NOT YOUR AVERAGE IT JOB:
<ul>
<li>We are a team of professionals who like to have a fun time and work as an integrated whole. Our ideal candidate has a strong work ethic, is friendly and likeable, and knows how to read a room. What really makes you ideal for this role, however, is that you enjoy delivering for and serving the client(s) and will meet each request in the specified timeframe.</li>
</ul>
TRAVEL
<ul>
<li>This role requires a resource who is comfortable traveling and can work in multiple cities as needed.</li>
<li>Candidate must be a collaborator who excels in deadline-driven environments. We are seeking a candidate who can maintain a sense of humor while keeping deadlines at the forefront of their mind. Heightened ability to listen and communicate.</li>
</ul>
ESSENTIAL SKILLS:
<ul>
<li>Networking skills are essential.</li>
<li>Broad knowledge and experience in computer networks, VPN, and IP Printing</li>
<li>AV knowledge and implementation</li>
<li>Above average skills in desktop user support and printer troubleshooting</li>
<li>Excellent skills in cabling and hardware</li>
<li>Demonstrated ability to work well under pressure.</li>
<li>Demonstrated ability to integrate into large team environment and work well with different personalities.</li>
<li>Law firm—IT and Litigation Support experience is a plus.</li>
<li>A/V knowledge a plus</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Candidate will often be required to load/unload equipment; must be able to lift at least 40 lbs. In addition, the candidate will also sporadically transport equipment, clients, and personnel. Good vision and hearing are required to ensure everyone’s safety.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>AAS or equivalent experience preferred.</li>
<li>5 years of experience with IT and networks</li>
<li>Specialized training in VPN preferred.</li>
<li>MSM, MCITP, etc., preferred.</li>
<li>Network and Phones</li>
<li>Connect network to ISP’s (primary and secondary connection)</li>
<li>Create a network for trial team behind a firewall.</li>
<li>Implement printers, workstation, servers.</li>
<li>AV Knowledge and implementation</li>
</ul>
PRINTING SUPPORT:
<ul>
<li>Configure printers via IP printing or VPN printing.</li>
<li>General maintenance of printers: paper, toner, jams, and cleaning</li>
<li>Keep printing supplies stocked.</li>
</ul>
COMPUTER SUPPORT:
<ul>
<li>Function as a help desk</li>
<li>Support desktop user and troubleshoot issues.</li>
<li>Network and Phones (VOIP experience is a plus)</li>
<li>Connect network to ISP’s (primary and secondary connection)</li>
<li>Create a network for trial team behind a firewall.</li>
<li>Implement printers, workstation, servers.</li>
<li>Must be able to do other tasks not related to IT to assist the teams in any way possible.</li>
</ul>
COMPENSATION:
<ul>
<li>Commensurate with experience</li>
<li>401K, full medical, dental, and vision benefits</li>
<li>Airfare, accommodations, ground transportation, food 100% paid by Company.</li>
</ul>
Company DescriptionWe are a fast-growing legal services provider specializing in trial logistics, graphics, and technology work. 
<h3>Company Description</h3>
We are a fast-growing legal services provider specializing in trial logistics, graphics, and technology work.

Network and Hardware IT Consultant (Travel 50%+ per year)

<h3>Job Description</h3>
Job Description
Position Summary
We are currently seeking a motivated and reliable Network Cabling Installer to join our team supporting operations at Joint Base Charleston, SC. This role involves the installation, maintenance, and repair of critical telecommunications infrastructure within a secure military environment. The ideal candidate will have prior cabling experience and must meet specific U.S. government security requirements
Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.
Duties &amp; Responsibilities
<ul>
<li>Supports inside and outside plant (ISP/OSP) tasks, to include troubleshooting, installation, modification, and removal of telecommunications systems and cabling; perform preventative maintenance tasks (e.g. inspections)</li>
<li>Assists Switch Technician in the DCO/RST on major cutovers, realignments, system upgrades, and VoIP. </li>
<li>Perform the full range of services related to the base infrastructure (install, remove, repair, mark, cutover, upgrade, and splice) </li>
<li>Perform installation and repair task on data (2-wire, 4-wire, DSL, PRI) , radio circuits, and multiplexing equipment</li>
<li>Perform maintenance inspections and corrective action on man/hand-holes, pedestals, and building entrance terminals</li>
<li>Provide customer services while completing surveys, work orders, repairs, and working with other government approved vendors</li>
<li>Must be able to create and update work-center records using Telecommunications Management Systems (TMS)</li>
<li>Provide cable/fiber staking and marking services on the base infrastructure and update cable records in Cyberspace Visualization Component (CVC) and TMS</li>
<li>Verify correct location of BTS infrastructure using Global Positioning System (GPS) and update TMS and CVC database</li>
<li>Provide descriptive information red line drawing and input data into the CVC </li>
<li>Must be available 24 x 7 if assigned stand-by duties and respond to non-duty hour priority outages</li>
<li>Assist Switch Technician in the DCO/RST on major cutovers, realignments, system upgrades, and VoIP.</li>
</ul>

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
Education &amp; Experience Requirements
<ul>
<li>Must have 3+ years qualified practical field experience or must have 2 years qualified practical field experience or 1 year experience and 1 year formal trade education such as Vocational or Technical School Certificate</li>
<li>SECURITY CLEARANCE REQUIREMENTS: Public Trust</li>
<li>Outside and Inside Cable Plant experience </li>
</ul>
Skill &amp; Certification Requirements
<ul>
<li>Familiarity with cable installation techniques and troubleshooting methods for copper and fiber optic systems.</li>
<li>Ability to read and interpret construction drawings, specifications, and schematic diagrams.</li>
<li>Ability to lift up to 50 lbs, climb ladders and utility poles to various heights, and work in confined spaces.</li>
<li>Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint</li>
<li>Ability to communicate effectively with all levels of employees and outside contacts</li>
<li>Strong interpersonal skills and good judgment with the ability to work alone or as part of a team</li>
<li>Must be able to stand and walk for prolonged amounts of time</li>
<li>Must be able to twist, bend and squat periodically</li>
<li>Experience with Global Positioning System (GPS) Communications Data Feature (CFD) information collection preferred.</li>
<li>Maintenance of the Cyberspace Infrastructure Planning System (CIPS) Visualization Component (CVC) is preferred.</li>
<li>Experience in fiber optics, OSP cable, ISP CAT5, and ISPO CAT6 installation, termination, repair, and testing</li>
<li>Computer skills working with TMS, CVC, SharePoint, and Microsoft Suite</li>
<li>Demonstrates communication skills; verbal and written in English with a strong customer focus</li>
<li>Confined space certification required</li>
<li>Able to perform CPR and safety observer duties if necessary</li>
<li>Inside Plant/Outside Plant </li>
<li>Knowledge of OSHA safety standards</li>
<li>BICSI installer, OSHA confined space </li>
<li>CISCO-IP-phones </li>
<li>TIA/EIA 568 Bldg Cable Standards </li>
<li>NEC - NFPA 70, 800 Articles</li>
<li>VoIP Systems support </li>
<li>Confined space certification required.</li>
<li>Position requires sitting, standing, kneeling for long periods of time, lifting more than 50 lbs, climbing on ladders, and working in dirty and noisy areas. (Heavy Work)</li>
<li>Proficient in troubleshooting techniques.</li>
<li>Able to perform CPR and safety observer duties if necessary.</li>
<li>LCI is an Equal Opportunity Employer/ Veterans/ Disabled </li>
</ul>
Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email <a href="mailto:hr@lcibest.com" target="_blank">hr@lcibest.com</a>

Network Cabling Installer

<h3>Job Description</h3>
Job DescriptionDescription:
Power Distributors, LLC is the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products, including consumer and commercial generators and consumer and commercial pressure washers. Power Distributors also distributes Oregon Equipment Parts, Oregon Forestry products, and several other allied parts lines.
We are seeking a warranty/tech agent that can work effectively in a team environment at our Castleton, NY contact center. This position provides technical support and warranty administration to our vast dealer network on small engines and outdoor power equipment. This position works closely with the customer service department and our warehouses across the US to support dealers in all facets of the distribution process.
 
#ZR
Requirements:
Skills: 
Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Resolving Conflict, Multi-tasking, Compiling and Analyzing Information required.
Responsibilities:
· Maintains professional and technical knowledge while accomplishing organizational goals.
· Familiar with company practices and procedures.
· Relies on extensive experience and judgment to plan and accomplish goals.
· Provide a high level of Technical and warranty support to both our customer and staff.
· Maintains service levels and expectations conducive with the department.
· Handles inbound/outbound calls from/to our customer base.
· Acknowledge and appropriately greet and assist every customer in a timely manner Handle complex tasks and projects as assigned.
· Work with inside and outside staff in all departments, as well as with vendors.
· Present and discuss the products and services of the company in a way that conveys an image of quality and integrity, with a focus on the importance of our customers.
· Maintain a high level of product knowledge.
· Support administrative tasks within the team. Performs ongoing review of procedures and processes to ensure best practices within the Power Distributors organization. Manage SharePoint website at the department level.
Job Qualifications: 
· A graduate certificate from a certified engine repair or engine tech school and 2 or more years of experience are required.
· Good communication and problem-solving skills, verbal communication and listening skills are required. Good typing, spelling, and writing skills. Intermediate computer knowledge.
· Good interpersonal skills are central qualities, including a positive attitude, team building and professionalism.

Warranty Technical Agent

<h3>Job Description</h3>
Job Description
Contract to Permanent Position (Onsite Role) - Please Apply ONLY if you have both Workspace One and Microsoft InTune experience
Key Responsibilities:
Mobile Device Management Support:
<ul>
<li>Assist in the day-to-day administration of VMWare Workspace ONE and Microsoft InTunes under the guidance of the Senior Mobility Admin.</li>
</ul>
Device Monitoring and Reporting:
<ul>
<li>Monitor and maintain mobile devices across Apple and Android platforms.</li>
<li>Gather and analyze device performance metrics to improve management efficiency.</li>
</ul>
Documentation and Collaboration:
<ul>
<li>Maintain up-to-date documentation of mobile device configurations and assist in the development of policies for mobile management.</li>
<li>Collaborate with the Service Desk team to provide basic troubleshooting and escalate issues as needed.</li>
</ul>
Policy Compliance and Testing:
<ul>
<li>Enforce and support IT security policies across mobile devices.</li>
<li>Assist in testing and rolling out updates to devices and management systems.</li>
</ul>
Qualifications:
Experience:
<ul>
<li>3 -5 years of experience with mobile device management tools like VMWare Workspace ONE</li>
<li>3 -5 years of experience with Microsoft InTunes</li>
</ul>
Mobile Platforms:
<ul>
<li>Basic knowledge of Apple iOS and Android OS mobile environments.</li>
</ul>
Education:
<ul>
<li>High school diploma or equivalent required; Associate's degree, Bachelor's degree, or military experience preferred.</li>
</ul>
Technical Aptitude:
<ul>
<li>Strong willingness to learn and develop hands-on skills in mobile management systems and IT infrastructure.</li>
<li>Some exposure to networking, systems administration, or related IT fields is a plus.</li>
</ul>
Why Join Us?
<ul>
<li>A supportive environment designed to help you build a strong foundation in IT infrastructure.</li>
<li>Contract-to-permanent opportunity for candidates who demonstrate commitment and skill.</li>
</ul>

Workspace ONE & Intune MDM Admin (Do Not Apply Without Experience)

<h3>Job Description</h3>
Job Description
In this fast-paced environment, the IT Administrative Support Specialist primarily assists with the day-today administrative duties of the IT group. The position is responsible for all aspects IT administrative support throughout the organization to include: assisting in the creation, deactivation and management of domain/user accounts, overseeing IT helpdesk tickets, inventory management of all IT equipment and supplies, website maintenance, desk-side support, training of personnel on applicable computer and communication systems, compliance reporting and other related tasks as needed.
The individual must possess strong administrative skills and good working knowledge and understanding of IT administration, outstanding customer service skills, and good interpersonal/organizational skills. The individual should be self-motivated with good independent judgement and decision making skills.
Essential Functions:
1. Provide administrative support to the IT Department.
2. Assist with employee Account Creation and deactivation.
3. Maintain PBX system.
4. Prepare, track and maintain all purchase orders by vendor.
5. Maintain inventory of software licenses and compliance with employee count.
6. Track and maintain all software and hardware support contracts, certificates and other related information.
7. Prepare, distribute, and maintain IT compliance reports as required.
8. Handle trouble calls and work closely with end users, vendors, telecommunications carriers, and management team to resolve a variety of issues.
9. Track and update and ensure resolution of problems in trouble-ticketing system.
10. Provide quality documentation and deliver presentations about network issues, updates, troubleshooting techniques etc.
11. Manage independently or in conjunction with team members to complete ongoing projects and tasks.
12. Train end users on systems and applications.
13. First level troubleshooting of computer/network systems malfunctions and coordinate all repairs with applicable technicians.
14. Assist employees with computer-related issues including operating instructions and problem identification and resolution.
15. Lead IT inventory management including workstation/laptop/tablets/toners and more at each location.
16. Update and maintain FHC’s website.
17. Other duties as required.
Non-essential Functions: Assist with any other duties as assigned.
Position requirements / Job qualifications:
Education and Training:
· Graduation from high school or GED certificate;
· At least 5 years of strong administrative experience
· Certified training in IT data management, systems, telephony, or networking is a plus
· Knowledge of computer and relevant software applications;
· Knowledge of general administrative and clerical procedures.
· Bilingual, a plus. (Spanish).
Skills and abilities: (language, mathematical, reasoning, etc.):
Fast-learner who must be computer literate and be capable of learning software used to manage electronic health records. Must have strong multi-tasking skills, customer service experience, basic math skills and analytical troubleshooting skills are important. Interpersonal skills and communication, both verbal and written are critical.
Physical/mental demands:
Physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and
become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.

IT Administrative Support Specialist

<h3>Job Description</h3>
Job Description
Join Plug — A Fast-Growing, Eco-Conscious Tech Company in St. Louis!
Are you passionate about sustainability, technology, and delivering an amazing customer experience? Plug is on a mission to reduce electronic waste by offering certified pre-owned devices at unbeatable prices—and we want you to be part of our journey! We’re looking for an enthusiastic Shopify Administrator to join our dynamic team and help us keep our customers smiling.
Why Plug?
 • We’re all about giving tech a second life and reducing e-waste.
 • We value our people just as much as our customers—when you grow, we grow.
 • We move fast, adapt quickly, and we’re on track for continued expansion.
Shopify Administrator
Location: On-site | St. Louis, MOJob Type: Full-timeSalary: $55,000 – $70,000
About Plug
Plug is on a mission to make premium tech more accessible and sustainable.
We sell certified preowned iPhones, iPads, MacBooks, and more—at up to 70% off retail prices. Our work helps reduce electronic waste while giving people better access to the tech they need at a fraction of the cost. We're a fast-growing, energetic team that values innovation, transparency, and making a positive impact through every device we revive.
The Role
We’re looking for a detail-oriented, tech-savvy Shopify Administrator to manage and optimize Plug’s e-commerce storefront. This role is essential to ensuring our Shopify environment is fast, accurate, conversion-friendly, and reflective of Plug’s high-quality brand.
You’ll collaborate closely with operations, marketing, product, and customer experience teams to keep products updated, improve site performance, support promotions, and help drive a seamless customer experience across Plug’s online store.
What You’ll Do
<ul>
<li>Manage day-to-day administration of Plug’s Shopify store, ensuring accurate product listings, pricing updates, tags, collections, and inventory syncing.</li>
<li>Upload, update, and optimize product content—including descriptions, images, SEO tags, categories, and variants.</li>
<li>Support e-commerce workflows across Shopify, NetSuite, and internal systems to maintain clean data and operational consistency.</li>
<li>Assist in launching promotions, bundles, campaigns, and homepage updates in partnership with the marketing team.</li>
<li>Monitor store performance and provide insights on conversion, site issues, product performance, and UX opportunities.</li>
<li>Troubleshoot front-end and back-end Shopify issues and coordinate with developers or apps as needed.</li>
<li>Maintain and audit Shopify apps and integrations to ensure efficient functionality and cost-effectiveness.</li>
<li>Help identify opportunities to improve Shopify workflows, customer experience, and operational efficiency.</li>
<li>Ensure the Shopify site aligns with brand standards, accessibility best practices, and mobile-first design expectations.</li>
</ul>
What We’re Looking For
<ul>
<li>1-3 years of experience in Shopify store administration or e-commerce operations.</li>
<li>Strong knowledge of Shopify (themes, collections, metafields, product management, discounting, basic Liquid understanding preferred).</li>
<li>Experience working with ERP/e-commerce integrations (NetSuite experience highly preferred).</li>
<li>Comfort working with data—Excel or Google Sheets proficiency required.</li>
<li>Strong attention to detail and the ability to manage large product catalogs with accuracy.</li>
<li>Excellent communicator with the ability to collaborate across teams.</li>
<li>Proactive problem solver who thrives in a fast-paced, mission-driven environment.</li>
</ul>

Shopify Administrator

<h3>Job Description</h3>
Job Description
Summary/Objective
The Project Administrative Assistant assists with the coordination of the Company’s administrative and operational support services to facilitate the achievement of business objectives.
 
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Supports the Business Process Manager in outlining the tasks involved in the project assigned </li>
<li>Maintain good internal/external customer satisfaction levels by exhibiting competent and timely service, anticipating needs, and resolving problems</li>
<li>Management and follow-through of the Business Process Manager’s request from all forms of communication and to ensure they are routed and complete</li>
<li>Tracking and maintaining all existing projects by supporting Management</li>
<li>Ensures customer satisfaction by acting as a liaison between the company and its customers</li>
<li>Compose and prepare correspondence and reports</li>
<li>Ensure that solicitation and estimating process is monitored in a timely manner, inclusive of the following:
<ol>
<li>Managing scheduling for meetings and ensuring appropriate parties are notified accordingly</li>
<li>Managing/scheduling site visits</li>
<li>Corresponding with estimators for pricing</li>
<li>Corresponding/writing technical narrative with support as needed.</li>
</ol>
</li>
</ul>
Competencies and Requirements
<ul>
<li>Strong verbal and written communication skills</li>
<li>Excellent interpersonal and customer service skills</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Excellent time management skills with a proven ability to meet deadlines</li>
<li>Strong analytical and problem-solving skills</li>
<li>Ability to adapt quickly to fast paced environments</li>
<li>Proficient with Microsoft Office Suite or related software</li>
<li>Prior experience in project management</li>
<li>Knowledge of construction preferred</li>
</ul>

Supervisory Responsibility
This position has no supervisory responsibilities.
 
Work Environment
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer</li>
<li>Must be able to lift 15 pounds at times</li>
<li>Frequent travel to other work sites</li>
</ul>

Position Type/Expected Hours of Work
This is a full-time, hourly position. Hours of Operation are Monday through Friday, 8:30 a.m. to 5:30 p.m. However, due to operational needs, may be required to work before or after normal hours of operations, on weekends or holidays.
Travel
No travel is expected for this position.

Project Administrative Assistant

<h3>Job Description</h3>
Job Description
IT Systems Administrator
Scope: 
The IT Systems Administrator will be the initial point of contact for providing technical support to end-users who need assistance with their computer hardware or software. This may involve fixing a technical fault, answering a query, fulfilling a service request – anything that is needed to allow the user to return to work satisfactorily. The IT Systems Administrator will also assist with user rights, passwords, user accounts and basic level security administration.
The IT Systems Administrator is committed to delivering excellent customer service. Their strong communication skills will help them diagnose the user’s issue and explain technical issues in a way that non-experts can understand. Most of their work will take place on site.
Essential Job Function:
· General Requirements:
o Identify and diagnose issues and problems
o Advise users on action to take
o Categorize and record reported issues in the company ticketing system
o Escalate unresolved problems.
· User Support
o Effectively question users to establish symptoms
o Follow guidelines and applies basic product knowledge to resolve user requests
o Escalate unresolved incidents
o Support users that have little to no computer skills
· Problem Management
o Investigate incidents to find root cause, and resolve or escalate
o Make sound decisions in emotionally charged environments on appropriate actions and business impact
o Check IT knowledge base system to find out if similar problems have occurred in the past
o Rapidly identify failing components, selecting alternatives such as repair, replace, or configure
o Update knowledge base to facilitate future resolution of common errors
· Communication and Knowledge Sharing
o Listen to others to understand their point of view
o Confidently present messages in a clear and precise manner
o Share information with team members to help them become more effective
o Structure written and oral communication to ensure clarity.
· Attention to Detail
o Accurately and carefully follow established procedures
o Check work to ensure it is complete and free from errors
o Act promptly to service requests
· Change Management
o Follow guidelines to implement requests for change, avoiding service disruptions and cohering to service levels and information security requirements
o Apply change management procedures.
· Leadership and Teamwork
o Build and sustain positive relationships with team members and users
o Respect and value others and be sensitive to difference opinions and perspectives
o Be responsive to changing team priorities.
· Cybersecurity
o Work to implement and support security tools
o Assist in CMMC L2 level compliance and certification
· ITIL Foundations a plus
· Network + desired
· Security + desired
· Experience with management tools such as Sophos and ManageEngine
· Active Directory knowledge (3 years +)
o Group Policies
o Proper domain administration
o Secure LDAP
· Microsoft tools experience desired
o InTune
o Office 365
o Data Loss Prevention
· Operating systems
o Windows server 2016 or newer
o Linux (multiple versions)
o Windows 10&amp; 11 desktop
Essential Qualifications, Education and Experience:
· Bachelor’s degree in Computer Science or similar education preferred
· At least five years in similar role preferred
· Support at manufacturing a huge plus
· Excellent written and verbal communication skills
· Strong diagnostic and analytical skills
Physical Requirements:
· Computer based role. Must be able to work in front of a computer for extended time periods.
· No or very limited physical effort required
· Work is normally performed in a typical interior/office work environment
Company DescriptionAPCT, ACI, and San Diego PCB Design have rebranded to AdvancedPCB. Though our name has changed, our commitment to our customers will not. With this latest acquisition, AdvancedPCB will evolve into the most comprehensive provider of PCBs in the country. As the result of a fusion of capabilities and opportunities, we will offer a competitive product for applications both large and small, and every interaction will be infused with our core belief that customer centricity is key. The PCB and Chip industries are vitally important to the United States. A large percentage of semiconductor production happens offshore, which challenges our strategic capabilities as a nation. It’s imperative that the industry shift power and production back onshore, but smaller organizations have been struggling to keep up with technology – and cost – which ultimately led to the consolidation of numerous organizations. With over 40 years of industry experience, AdvancedPCB is poised to lead the industry with a high-level focus on customer centricity and the unique ability to meet the demands of any PCB need, be it simple or highly complex. However, the need for greater domestic manufacturing and associated investment in this sector is a problem we all share and must band together to address. This rebrand will provide a window of opportunity for us to broaden the conversation and awareness of the important place we hold across industries and is a chance for us to work together to boldly redefine technology and drive our nation - and the global community - towards a brighter, more sustainable and interconnected world. Today, more than 40 years after its founding, AdvancedPCB is the nation’s leader in printed circuit board solutions, offering full-scale design, fabrication, and assembly in-house consistently faster than the industry standard. We take pride in offering full-service solutions that meet the unique demands of any PCB customer need, while providing best-in-class customer service at every touchpoint. 
<h3>Company Description</h3>
APCT, ACI, and San Diego PCB Design have rebranded to AdvancedPCB. Though our name has changed, our commitment to our customers will not. With this latest acquisition, AdvancedPCB will evolve into the most comprehensive provider of PCBs in the country. As the result of a fusion of capabilities and opportunities, we will offer a competitive product for applications both large and small, and every interaction will be infused with our core belief that customer centricity is key.\r\n\r\nThe PCB and Chip industries are vitally important to the United States. A large percentage of semiconductor production happens offshore, which challenges our strategic capabilities as a nation. It’s imperative that the industry shift power and production back onshore, but smaller organizations have been struggling to keep up with technology – and cost – which ultimately led to the consolidation of numerous organizations.\r\n\r\nWith over 40 years of industry experience, AdvancedPCB is poised to lead the industry with a high-level focus on customer centricity and the unique ability to meet the demands of any PCB need, be it simple or highly complex. However, the need for greater domestic manufacturing and associated investment in this sector is a problem we all share and must band together to address. This rebrand will provide a window of opportunity for us to broaden the conversation and awareness of the important place we hold across industries and is a chance for us to work together to boldly redefine technology and drive our nation - and the global community - towards a brighter, more sustainable and interconnected world.\r\n\r\nToday, more than 40 years after its founding, AdvancedPCB is the nation’s leader in printed circuit board solutions, offering full-scale design, fabrication, and assembly in-house consistently faster than the industry standard. We take pride in offering full-service solutions that meet the unique demands of any PCB customer need, while providing best-in-class customer service at every touchpoint.

Entry Level IT Systems Administrator

<h3>Job Description</h3>
Job Description
MicroHealth is seeking a Database Administrator with SQL Server experience to support our client and team in Washington, DC.
Secret Clearance required
This position will have on-site work.
Overview:
The Database Administrator will assist the DBA team in all daily tasks related to database construction, tuning, querying, backup, and maintenance.
Functional Responsibilities:
<ul>
<li>Focus primarily on daily technical administration on SQL and Oracle databases.</li>
<li>Assist in the setup or testing of development databases.</li>
<li>Be fully competent to perform backup and recovery of production databases.</li>
<li>Properly manage database users and roles to ensure security and accessibility.</li>
<li>Prepare and maintain documentation and standards.</li>
<li>Customize queries to respond to customer data analytics requirements.</li>
<li>Troubleshoot bugs and issues.</li>
<li>Assist users directly if assigned via a help desk ticket.</li>
</ul>
Clearance:
Secret Clearance
Position Requirements:
<ul>
<li>Bachelor’s degree in information technology or related field</li>
<li>6+ years’ experience in data integration, data migration and database administration preferred</li>
<li>Hands-on experience in the following RDBMS: SQL Server 2012-2019, basic Oracle 11g, 12c, and 19c</li>
<li>Experience developing, troubleshooting, and optimizing T-SQL and PL/SQL code.</li>
<li>Experience performing SQL Server replication (transactional, snapshot, SQL, and Oracle target</li>
<li>Experience installing, configuring, upgrading, and patching all RDBMS listed above, as well as OLTP performance troubleshooting</li>
<li>Experience using Windows 10-11 and Windows Server 2012-2022 at a level required to support RDBMS</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to produce quality work on tight schedules as part of a team of Database Administrators, Programmers, and Business Process Analysts</li>
<li>Willingness to be flexible and work on site in a professional business environment when required.</li>
</ul>
Salary:
<ul>
<li>$130,000 - $140,000</li>
</ul>
Work Location: Washington, DC
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to <a href="mailto:hr@microhealthllc.com" target="_blank">hr@microhealthllc.com</a> with your request and contact information.
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Company DescriptionAt MicroHealth, we help agencies solve their most pressing IT needs. We specialize in supporting federal partners within the ever-changing federal health IT landscape. For example, we help the Army provide medical simulation training to recreate battlefield environments and improve battlefield care. Additionally, we help make it easier for healthcare providers at the Department of Defense and Veterans Affairs to search through electronic data to make faster, more informed patient care decisions. That’s where you come in. We’re looking for energetic and creative problem-solvers who are ready to roll up their sleeves and work together to make a difference in federal health IT. We balance heads-down work with taking time to get to know our colleagues and having fun along the way. Our employees agree and have repeatedly named us a Top Workplace. Learn more at <a href="http://www.microhealthllc.com" target="_blank">www.microhealthllc.com</a>. MicroHealth is a Service-Disabled Veteran Owned Business (SDVOSB) and Small Business Administration (8a) firm. 
<h3>Company Description</h3>
At MicroHealth, we help agencies solve their most pressing IT needs. We specialize in supporting federal partners within the ever-changing federal health IT landscape. For example, we help the Army provide medical simulation training to recreate battlefield environments and improve battlefield care. Additionally, we help make it easier for healthcare providers at the Department of Defense and Veterans Affairs to search through electronic data to make faster, more informed patient care decisions.\r\n\r\nThat’s where you come in. We’re looking for energetic and creative problem-solvers who are ready to roll up their sleeves and work together to make a difference in federal health IT. We balance heads-down work with taking time to get to know our colleagues and having fun along the way. Our employees agree and have repeatedly named us a Top Workplace.\r\n\r\nLearn more at <a href="http://www.microhealthllc.com" target="_blank">www.microhealthllc.com</a>. \r\n\r\nMicroHealth is a Service-Disabled Veteran Owned Business (SDVOSB) and Small Business Administration (8a) firm.

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