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<h3>Job Description</h3>
Job Description
Project Estimator
Location: Mendota Heights, MN | Full-Time
About Us
We’re a respected design and fabrication company with over four decades of experience crafting immersive, 3D themed environments, sculptures, and other custom elements for high-profile clients across many industries. Our work blends artistry with engineering, using materials like fiberglass, wood, urethane, steel, and large-scale printed graphics to produce custom elements ranging from 3 to 30 feet in size. Our shop combines traditional fabrication methods with advanced digital tools including CNC routing and 3D printing.
We’re looking for a Project Estimator to support our team by creating accurate, detailed project estimates that align with both creative goals and production capabilities. This role requires a collaborative mindset, attention to detail, and the ability to navigate multiple materials, processes, and client needs across a variety of industries.
What You'll Do
<ul>
<li>Work in a fast-paced, collaborative team environment</li>
<li>Take ownership and responsibility for project estimates to assure accuracy</li>
<li>Manage multiple projects with a high level of organization and attention to detail</li>
<li>Understand deadlines and have a willingness to do what is necessary to meet them on time.</li>
</ul>
What You Bring
<ul>
<li>Job costing and estimating experience, ideally at a theming company</li>
<li>Strong technical and general construction knowledge across a range of materials and fabrication methods</li>
<li>Experience with floor plans and elevations, and the ability to collaborate with architects, engineers, and contractors on design and construction projects</li>
<li>Proficiency in Microsoft Office Suite</li>
<li>Comfort communicating with clients and internal teams to define project needs and select optimal fabrication approaches</li>
<li>Ability to estimate costs based on chosen materials, processes, and resources</li>
<li>Shop experience, ideally at a theming company</li>
<li>Bonus: Familiarity with CAD design, CNC routers, and Rhino 3D</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>Be part of a creative team where your designs come to life—literally</li>
<li>Work on one-of-a-kind projects for clients across entertainment, hospitality, retail, and more</li>
<li>A company with 44+ years of innovation and craftsmanship</li>
<li>A collaborative environment that values curiosity, efficiency, and making cool stuff</li>
<li>Opportunity to contribute to projects from concept to creation</li>
<li>Benefits: health insurance, paid time off &amp; holidays, retirement plan</li>
</ul>
To Apply: Please send your resume and a short note telling us why this opportunity excites you to <a href="mailto:jobs@tivolitoo.com" target="_blank">jobs@tivolitoo.com</a>.
Company DescriptionWe are a very well established design and fabrication company specializing in the production of 3-dimensional themed elements primarily in the 3 feet to 15 feet range. We have been in business for over 44 years and we design and create a wide range of custom elements and products for indoor and outdoor use. We provide elements for many different markets such as Amusement Parks, Resorts, Cruise Ships, Children’s Hospitals, Sports Teams and many more and we work with very well known clients. 
<h3>Company Description</h3>
We are a very well established design and fabrication company specializing in the production of 3-dimensional themed elements primarily in the 3 feet to 15 feet range. We have been in business for over 44 years and we design and create a wide range of custom elements and products for indoor and outdoor use. We provide elements for many different markets such as Amusement Parks, Resorts, Cruise Ships, Children’s Hospitals, Sports Teams and many more and we work with very well known clients.

Project Estimator

<h3>Job Description</h3>
Job Description
Senior Project Manager – Transportation Design
Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we’ve dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us. Location: Minnesota
What You Will Do: 
As a Senior Project Manager, you are:
<ul>
<li>Responsible for all aspects of multiple complex projects and clients from the proposal process to the final invoice with increased proficiency and efficiency.</li>
<li>Responsible for directing, managing and teaching staff technical and business development aspects of the engineering industry. </li>
<li>Work collaboratively with other project managers to enhance plan production.</li>
<li>You will plan, direct, and coordinate all project activities including client meetings, public hearings, and open houses to ensure that projects are accomplished within the prescribed time frames and budgets.</li>
<li>You will anticipate client needs, biases, and preferences and tailor communication and work output accordingly.</li>
<li>You will also lead, coordinate and delegate work to multiple work teams working in multiple locations.</li>
<li>Formulate, track and meet project budgets and schedules.</li>
<li>Maintain open and effective communication with clients as well as internal and external stakeholders.</li>
<li>Prepare or coordinate preparation of all project / client correspondence and documentation.</li>
<li>You will participate in and lead business development activities to new and existing clients through the following activities: plans, leads and participates in client meetings and networking events; develops new client contacts and relationships in all areas of expertise and geographic regions; identify, suggest, and secure projects from new and existing clients; and work to secure alternative funding sources.</li>
</ul>
What You Will Bring:
The successful candidate must have:
<ul>
<li>A bachelor’s degree in civil engineering from an accredited school.</li>
<li>Registration as a professional engineer in Minnesota (or the ability to obtain Minnesota registration within six months).</li>
<li>10+ transportation experience.</li>
<li>Experience in managing transportation projects, clients and staff in Minnesota.</li>
<li>A history of delivering projects with positive customer service experiences, a positive attitude, as well as a willingness to learn.</li>
<li>The ability and desire to develop an understanding of, or even anticipate the client’s needs, is a plus.</li>
<li>A valid driver’s license and good driving record are also required.</li>
</ul>
Who We Are: WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation.
Full time WSB employees qualify for competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short- and long-term disability, 401K with match, paid time off, paid holidays, tuition reimbursement, and opportunities for professional growth and development. Part time employees can participate in the 401K plan and applicable earned paid leave. 
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
WSB strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>.
As an Equal Opportunity Employer, WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice to Third Party Agencies: WSB does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WSB, we reserve the right to pursue and hire any unsolicited candidates without financial obligation to recruiters or agencies.

Senior Project Manager - Transportation Design

<h3>Job Description</h3>
Job Description
Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we’ve dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.   
The ideal candidate is one who, despite their experience, relentlessly approaches problems with a beginner's mindset. We emphasize the importance of remaining open-minded, curious, and willing to learn. You are an effective listener, think creatively about problems, have an eye for efficiency, and can communicate technical topics to audiences of varying technical expertise. Our focus is client satisfaction through exceptional customer service and innovative, industry-leading solutions.
What you will do:
<ul>
<li>Member of the WSB Technology Team.</li>
<li>Advance WSB design technology initiatives by promoting adoption, providing support, and fostering relationships with internal design teams, software vendors, and WSB clients. </li>
<li>Develop creative and innovate solutions that add value to existing technology platforms.</li>
<li>Explore technologies new to WSB or emerging in our industry. </li>
<li>Identify and understand the technical requirements of multiple engineering teams and work to develop effective solutions.</li>
<li>Develop and maintain enterprise integrations and automations with engineering systems. </li>
<li>Document decisions in concise and meaningful business cases. </li>
<li>Document standards, policies, and work processes in formats that may be easily consumed for staff training and Language Model consumption. </li>
</ul>
Required Skills:
<ul>
<li>ProjectWise</li>
<li>ProjectWise Administration</li>
<li>user management, access control, environments, document codes, workflows, Work Rules Engine, Bentley infrastructure cloud, iModel synchronization</li>
<li>PowerShell for ProjectWise.</li>
<li>OpenRoads/OpenBridge Workspaces</li>
<li>ProjectWise managed workspaces, implementation, development, troubleshooting </li>
<li>OpenRoads Designer / OpenBridge Modeler</li>
<li>fundamentals, 3-level model management, workspace, building civil transportation elements, troubleshooting</li>
<li>Scripting and Automation tools: PowerShell, Power Automate, python, VBA (examples, knowing a subset is acceptable).</li>
<li>Strong understanding of programming concepts such as fundamental data structures, logic statements, loops, and functions.</li>
<li>Strong understanding of document control methods for engineering project risk management.</li>
<li>Highly self-reliant and resourceful. Does not require constant management. Able to own and lead tasks related to the role. </li>
</ul>
 
Who We Are: WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation.
Full time WSB employees qualify for competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short- and long-term disability, 401K with match, paid time off, paid holidays, tuition reimbursement, and opportunities for professional growth and development. Part time employees can participate in the 401K plan and applicable earned paid leave. 
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
WSB strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>.
As an Equal Opportunity Employer, WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at <a href="mailto:wsbrecruiting@wsbeng.com" target="_blank">wsbrecruiting@wsbeng.com</a>. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice to Third Party Agencies: WSB does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WSB, we reserve the right to pursue and hire any unsolicited candidates without financial obligation to recruiters or agencies.

Design Technology Specialist-Remote

<h3>Job Description</h3>
Job DescriptionDescription:
The Better Business Bureau of MN and ND is currently seeking a motivated Data Quality Off-Campus Work Study Student. If this could be you, keep reading!
 
About Us
BBB is an international non-profit network consisting of 97 BBBs across North America. BBB is one of the most recognized and trusted brands in the nation. We are supported by more than 6,900 Accredited Business, all of whom share BBB’s vision for an ethical marketplace where buyers and sellers trust each other. 
When you join the team at Better Business Bureau, you will find a culture that is future-focused, supportive, and highly collaborative. We encourage each other to embody BBB’s mission of building trust, integrity, and ethics. We value innovation, hard work, and a continued commitment to learning. We value diversity and inclusion. We make space for opportunities to recharge and cultivate deeper relationships among colleagues thanks to various office committee initiatives.
As part of the Work Study program, you’ll get to experience real day-to-day work in your field of study, participate in cross-departmental development opportunities, and be networked with some of the largest brands in the region.
 
Position Summary:
The Data Quality Role will work closely with and report to the Manager of Trade Practices to assist with ensuring our market database is accurate and up to date. BBB’s mission is to bring businesses and consumers together in a trustworthy marketplace and we achieve this by sharing information on the businesses in our database, to consumers, so they can make wise purchasing decisions. 
What does our impressive database look like?
BBB has material collected on the 175,000+ businesses in our service area of MN and ND, which is reflected on their BBB Business Profiles in our database. These profiles give consumers the background they need in a company to help determine if the business is trustworthy. The information or data we collect also helps to determine a BBB business rating, from A+ to F which is based on 14 different factors.
 
The Data Quality role will work to help the BBB keep the information we are reporting on updated from a variety of sources. 
Responsibilities include:
<ul>
<li>Data gathering, aggregating, and updating records –
<ul>
<li>Updating business addresses, phone numbers, and contact personnel in the BBB database.</li>
<li>Finding business information regarding the Secretary of State (“SOS”) registration, Department of Labor &amp; Industry (“DLI”) and other government agency information and business start dates to record on BBB Business Profiles.</li>
<li>Researching business contact and website information online and updating BBB’s database.</li>
<li>Contacts/calls businesses in Minnesota &amp; North Dakota for updated information.</li>
</ul>
</li>
<li>Working on informational reports to make sure BBB has updated and accurate data to report to consumers.</li>
<li>Learning Operations portions of the Better Business Bureau-complaint handling process and customer reviews.</li>
</ul>
 
Requirements:
What we’re looking for in our Work Study Student:
<ul>
<li>Pursuing a degree in Marketing, Information Technology, Business or related field.</li>
<li>Exceptional customer service, interpersonal, organizational, business communication and time management skills.</li>
<li>Demonstrated ability to effectively interact and collaborate with a wide range of individuals.</li>
<li>Demonstrated problem solving and judgment capabilities.</li>
<li>Willingness to learn and adapt to new responsibilities.</li>
<li>Effective planning, organizational and detail-orientated skills – ability to prioritize multiple projects and adjust workload accordingly.</li>
<li>Must take initiative, be self-motivated and an independent, accountable, dependable performer.</li>
<li>Experience with Microsoft Office, with demonstrated capability in Word, Excel and Outlook.</li>
<li>Bi-lingual skills will receive priority consideration.</li>
</ul>
Benefits of Learning at BBB
<ul>
<li>Learn from and gain experience working with business professionals who touch hundreds of businesses and profiles daily and make an impact in the marketplace.</li>
<li>Learn new systems and databases.</li>
<li>Create relationships and connections with the BBB team members. Consideration for Internships and any FT future job opportunities.</li>
<li>Gain experience with BBB – the largest business association in the upper Midwest.</li>
</ul>
Schedule/Work Location / Pay We’re looking for a student to work approximately 10 hours per week. The schedule for this Work Study role will be discussed and agreed upon mutually. BBB’s flexibility will work to match your school schedule needs! The pay for this Work Study position is $12.50/ hour. While this is a remote position, you are welcome to visit and work from our BBB Burnsville office as you’d like to.
 
We Support Who You Are….We strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Join us for this Work Study Program where you can balance great work with all other aspects of your life.BBB is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
 
Stay Connected! Want to stay up to date with us? Follow us on Facebook, Instagram, &amp; LinkedIn!

BBB-Data Quality Role - Work Study (1 Position)

<h3>Job Description</h3>
Job Description Description:
The position:
If you're an experienced telecom professional who takes pride in doing things the right way, leading a crew you can count on, and building infrastructure that matters — we'd like to hear from you.
At One Way Wireless Construction (OWWC), we're looking for a Tower Foreman who's confident in the field, strong in leadership, and comfortable taking full responsibility for the crew and the job. We value people who lead by example, communicate clearly, and care about safety as much as they care about getting the job done.
What you will be doing:
<ul>
<li>Leading a team of 3–5 crew members on wireless infrastructure projects.</li>
<li>Reading and executing construction drawings and build plans.</li>
<li>Communicating clearly with project managers and your crew.</li>
<li>Ensuring jobs are done safely, correctly, and on schedule.</li>
<li>Handling field issues professionally and encouraging productivity throughout the week.</li>
<li>Keeping the job site clean and organized, from start to finish.</li>
<li>Climbing towers up to 700' and working in all weather conditions.</li>
<li>Completing close-out documentation and photo records.</li>
</ul>
What we are looking for:
<ul>
<li>3+ years of telecom experience, with 2+ years in a foreman role.</li>
<li>Strong understanding of tower rigging, equipment installs, and safety protocols.</li>
<li>Proven ability to lead crews and maintain clear, effective communication.</li>
<li>Comfortable with heights and outdoor work in all seasons.</li>
<li>Valid driver's license and ability to meet company driving requirements.</li>
<li>Able to pass a DOT physical, drug test, and background check.</li>
<li>Willingness to travel Monday–Friday (overnight, 75–90% of the time).</li>
<li>Available to commute to our Shakopee, MN shop on Mondays and Fridays (daily if working locally).</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>$33–$49/hour, depending on experience and skills.</li>
<li>Overtime pay (1.5x) after 40 hours/week — most crews work 50–60+ hours regularly.</li>
<li>$150/night per diem when 60+ miles from the shop — what you don't spend, you keep.</li>
<li>401(k) with 50% match up to 6% of your paycheck.</li>
<li>Health insurance — multiple plans to fit your needs.</li>
<li>Dental and vision coverage.</li>
<li>Health Savings Account (HSA) and Health Reimbursement Account (HRA) options.</li>
<li>Company-paid life insurance, short-term, and long-term disability coverage.</li>
<li>PTO: 2 weeks/year (accrued after each paycheck).</li>
<li>7 paid holidays (flex schedule if it falls on a weekend).</li>
<li>Referral bonus: Up to $1,200 for each field team member you bring on board.</li>
</ul>
Why OWWC?
We've been in this business long enough to know that the work is only as strong as the people doing it. That's why we treat our crews with respect, pay competitively, and focus on building a team culture that lasts.
Whether you're on the tower or leading on the ground, you'll have a company behind you that values safety, loyalty, and good work. From cookouts to bonuses, and from solid health benefits to job stability — we've built a place where people stick around.
Interested in applying?
If you're a foreman who's ready to bring your leadership, field experience, and work ethic to a company that backs you up — apply today. 
Requirements:
 
 
Compensation details: 33-49 Hourly Wage
 
PIa1e99f5b542b-25405-38000047

Telecom Tower Foreman

<h3>Job Description</h3>
Job Description
We are seeking a proactive and technically skilled&nbsp;IT Support Specialist&nbsp;to provide both&nbsp;deskside support&nbsp;and&nbsp;End-User Computing (EUC)&nbsp;services to our corporate users. This role is responsible for managing the full lifecycle of endpoint devices, supporting user account management, and ensuring a seamless technology experience for employees across the organization.
 
Key Responsibilities:
<ul>
<li>Configure and deploy endpoints for new hires, ensuring all enterprise applications are installed via Microsoft Endpoint Configuration Manager&nbsp;(MECM).</li>
<li>Provide deskside support for hardware and software issues, including Windows 10/11 and Microsoft 365.</li>
<li>Participate in the administration of Microsoft Teams and other collaboration tools.</li>
<li>Assist employees with Microsoft EntraID Multi-Factor Authentication (MFA) enrollment and provide ongoing support.</li>
<li>Provision and deprovision user accounts in Active Directory and EntraID.</li>
<li>Troubleshoot returned endpoints to determine if they require warranty repair or should be recycled.</li>
<li>Manage incoming deliveries of IT assets and prepare for deployment or reuse.</li>
<li>Set up new workspaces, including mounting dual monitors and managing cable routing.</li>
<li>Support mobile device management (iPhones, iPads, Windows devices) using Microsoft Intune.</li>
<li>Handle escalated technical support cases from the help desk, ensuring timely resolution and adherence to SLAs.</li>
<li>Provide expert 2nd level support for corporate employees, including C-Suite executives.</li>
</ul>
Interested candidates should contact Sally Lander at sally.lander@roberthalf.(com) or 612.249.0254.
<ul>
<li>3+ years of recent experience in as an EUC/Desktop Support Analyst</li>
<li>Proficiency with&nbsp;Windows 11,&nbsp;Microsoft Office Suite/Office 365.</li>
<li>Experience with&nbsp;Microsoft Entra ID&nbsp;MFA administration or enrollment.</li>
<li>Strong knowledge of AD and Entra ID user and computer account management.</li>
<li>Experience with&nbsp;MECM&nbsp;for imaging and software deployment.</li>
<li>Solid troubleshooting skills from a client perspective, including endpoint and peripheral issues.</li>
<li>Experience supporting mobile and remote users in a hybrid work environment.</li>
<li>Experience with&nbsp;Microsoft Teams&nbsp;administration.</li>
<li>Experience with&nbsp;Microsoft Intune&nbsp;for managing Windows and iOS devices is a plus.</li>
</ul>

IT Support Specialist - Deskside & End-User Computing (EUC)

<h3>Job Description</h3>
Job Description
AVPro Global Holdings, a leading manufacturer of high-performance AV distribution equipment, recently acquired RTI (Remote Technologies Inc.) and Pro Control, expanding our capabilities into the world of custom control and automation systems. With a shared focus on quality and innovation, we are proud to deliver premium solutions—and world-class support—to professional integrators around the globe.
We’re looking for a Technical Support Team Lead to join our RTI/Pro Control division in Minneapolis, MN. In this hands-on leadership role, you’ll guide our tech support team while helping improve internal engineering and customer service processes. You’ll play a key role in bridging the gap between technical support, product development, and customer satisfaction.
Here's what you’ll get to do:
<ul>
<li>
Lead and mentor the RTI/Pro Control technical support team in day-to-day operations.
</li>
<li>
Serve as a subject matter expert for escalated support cases, especially those involving RTI or Pro Control programming.
</li>
<li>
Collaborate with engineering and product teams to identify and resolve recurring technical issues.
</li>
<li>
Help build and improve technical support documentation, SOPs, and escalation procedures.
</li>
<li>
Analyze support metrics and customer feedback to identify trends and opportunities for improvement.
</li>
<li>
Provide training, coaching, and onboarding for new team members.
</li>
<li>
Maintain a strong understanding of all RTI/Pro Control products, software, and integration platforms.
</li>
<li>
Act as a liaison between support, engineering, and sales to ensure seamless communication and customer satisfaction.
</li>
</ul>
This is what we’re looking for:
<ul>
<li>
3+ years of experience in technical support within the AV or control system industry.
</li>
<li>
Strong background in control system programming; RTI or Pro Control experience highly preferred.
</li>
<li>
Proven leadership skills or prior experience managing/leading a team.
</li>
<li>
Familiarity with engineering and customer service workflows and process improvement strategies.
</li>
<li>
Excellent communication, organizational, and problem-solving skills.
</li>
<li>
Comfortable working with control software (Integration Designer APEX, Pro Control Studio), networking, and AV signal flow.
</li>
<li>
Self-motivated with a passion for mentoring, process optimization, and customer success.
</li>
</ul>
What we offer:
<ul>
<li>Paid leave benefits</li>
<li>Group Health &amp; Life Insurance</li>
<li>Employer paid benefits including - Dental and Vision Insurance</li>
<li>401K (4% Match)</li>
<li>Supplemental Insurance</li>
</ul>
Hours/Pay:
<ul>
<li>Full-time, Mondays through Fridays</li>
<li>Shifts range between 8 a.m. to 6 p.m. CST</li>
<li>Market competitive hourly wage depending on experience</li>
</ul>
 #hc188216

RTI Team Lead - Technical Support - Minneapolis, MN

<h3>Job Description</h3>
Job Description
AVPro Edge, a leader in specialized audio-video equipment for residential and commercial integrators, recently acquired RTI (Remote Technologies Inc.) and Pro Control, known for cutting-edge control systems and automation solutions. Our mission is to provide unmatched innovation, performance, and world-class support to the professional A/V community.
Join our growing RTI/Pro Control Technical Support Team in Minneapolis! We're looking for experienced A/V professionals ready to bring their control system expertise into a fast-paced, team-driven environment. If you have programming experience with control systems — especially RTI or Pro Control — and you're ready to trade field work for a stable, rewarding tech support role, we want to hear from you.
Here's what you’ll get to do:
<ul>
<li>
Provide technical support via phone, email, and remote sessions for RTI and Pro Control products.
</li>
<li>
Troubleshoot hardware, software, and programming issues for dealers and installers.
</li>
<li>
Assist integrators with control system configuration and deployment.
</li>
<li>
Review and analyze programming files (Integration Designer APEX, Pro Control Studio, etc.) to resolve complex system issues.
</li>
<li>
Document and escalate bugs or recurring issues to engineering as needed.
</li>
<li>
Participate in internal product training and stay current with new releases.
</li>
<li>
Represent the RTI/Pro Control brand with professionalism and product expertise.
</li>
</ul>
This is what we’re looking for:
<ul>
<li>
MUST HAVE: Prior experience programming control systems.
</li>
<li>
PREFERRED: RTI Integration Designer (APEX or classic) or Pro Control Studio experience.
</li>
<li>
2+ years in technical support or fieldwork within the A/V integration industry.
</li>
<li>
Strong communication and customer service skills.
</li>
<li>
Comfort working with Windows-based software, IP networking, and AV signal flow.
</li>
<li>
Ability to prioritize and manage multiple issues in a fast-paced environment.
</li>
<li>
Team-oriented with a passion for solving problems and helping others succeed.
</li>
</ul>
What we offer:
<ul>
<li>Paid leave benefits</li>
<li>Group Health &amp; Life Insurance</li>
<li>Employer paid benefits including - Dental and Vision Insurance</li>
<li>401K (4% Match)</li>
<li>Supplemental Insurance</li>
</ul>
Hours/Pay:
<ul>
<li>Full-time, Mondays through Fridays</li>
<li>Shifts range between 8 a.m. to 6 p.m. CST</li>
<li>Market competitive hourly wage depending on experience</li>
</ul>
 #hc188208

RTI Technical Support Representative - Minneapolis, MN

<h3>Job Description</h3>
Job Description
Job Summary:&nbsp;Responsible for overall Mount Olivet Rolling Acres Fundraising efforts Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. Due to continued growth in our Case Management department, we are seeking a Director of Case Managerment for clients in Goodhue, Mcleod, Scott, Hennepin, Anoka, Dakota, Washington &amp; Ramsey Counties. Office locations are in Chanhassen.
MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians &amp; Families, and a&nbsp;Discover Summer Daytime Programming for Youth with Disabilities.&nbsp;Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children. Salary Range: $100,000 -$110,000&nbsp; Expected hiring range, DOQ. Plus a strong benefit package
Key Duties and Responsibilities:
<ul>
<li>Supports Mount Olivet Rolling Acres’ mission, vision, values, and culture, and takes an active leadership role in the implementation of agency-wide goals and objectives</li>
<li>Leads the advancement of fundraising and philanthropy for the organization</li>
<li>Creates and monitors agency development plan in collaboration with Executive Director</li>
<li>Leads planning efforts of identified MORA events including Golf Scramble, Carnival, Volunteer and Donor Appreciation, and other events throughout the year</li>
<li>Creates and presents proposal for donor consideration (individual and corporate) and secures major gifts</li>
<li>Maintains and strengthens relationships with current donors by overseeing process for donor acknowledgement, recognition, and reporting</li>
<li>Creates promotional materials and effectively collaborates with communications team to represent organization</li>
<li>Leads the exploration and implementation of donor software</li>
<li>Leads external communications aimed at current and potential MORA donors</li>
<li>Oversee grant applications and contracts associated with giving</li>
<li>Leads the development of polices and procedures related to philanthropic gifts</li>
<li>Collaborates with the Executive Director to set and track budget goals</li>
<li>Works the hours necessary to perform business needs, but primarily during weekday 8-4:30 business hours</li>
<li>Works harmoniously with and shows due respect for other employees, supervisors, partners, vendors and clients</li>
<li>Travels occasionally to represent organization</li>
<li>Performs other duties as assigned</li>
</ul>
Desirable Qualifications:
<ul>
<li>Experience working with social service sector non-profits</li>
</ul>
Required Qualifications:
<ul>
<li>7 or more year experience in corporate giving, individual giving, grants, and communications</li>
<li>Proven leadership skills and the possession of a high level of emotional intelligence to supervise, direct, evaluate, coach, and support staff</li>
<li>Proven written and oral communication skills and proficient in typical office technology</li>
<li>Able to work autonomously, self-motivated, and a high level of organizational skills</li>
<li>Must pass Department of Human Services background check and maintain qualified status</li>
<li>Must not be excluded from working in government health programs by the Office of Inspector General</li>
<li>Must have a current valid driver’s license and must have insurance as required by state law</li>
</ul>
Benefits:&nbsp;Full-time employees receive a comprehensive and competitive benefit package, including:
<ul>
<li>Medical insurance with company sponsored health reimbursement account and health savings account</li>
<li>Dental insurance</li>
<li>Life insurance; employee, spouse, and children’s coverage options</li>
<li>Long-term disability and short-term disability</li>
<li>Flexible spending; medical and dependent care</li>
<li>403B retirement plans that match after 1 year&nbsp;of employment</li>
<li>Paid time off up to 3 weeks annually which increases after the first year of employment</li>
<li>Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)</li>
<li>Awards for outstanding employee performance and promotion opportunities</li>
<li>Generous tuition reimbursement and scholarship opportunities!</li>
<li>Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within</li>
</ul>
 Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees.&nbsp;Healthy. Happy. Human. Join us.&nbsp;MORAcares.org/careers/ Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer. &nbsp;
Mount Olivet Rolling Acres
7200 Rolling Acres Road Victoria, MN 55386
Our Services
Careers
About Us
<a href="http://www.moracares.org" target="_blank">www.moracares.org</a>
952-474-5974
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