<h3>Job Description</h3>
Job Description
Are you ready to showcase your tier III troubleshooting skills and deliver exceptional results with a sense of urgency? Join our dynamic ITSG Managed Services team as an IT Services Engineer III! In this role, you will be at the forefront of customer service excellence, utilizing your passion for solving complex technical issues. If you have experience with Microsoft 365 Migrations, including Hybrid environments, Microsoft Intune Administration, AutoPilot Enrollment, and deploying Intune configurations, then you're exactly who we're looking for to join our rockstar team. Your responsibilities will encompass providing comprehensive IT generalist support to our valued customers while continuously expanding your technical understanding and awareness. By documenting and resolving incoming service requests and alerts, you will ensure prompt resolutions and escalate when necessary. Collaborating with your talented colleagues, you will achieve superior customer service through effective teamwork. With a keen eye for identifying trends in service histories, you will increase responsiveness and implement permanent resolutions to recurring issues. Your expertise will shine as you create and publish documentation in our knowledge base, contributing to the growth of our support team's capabilities. As a mentor and trainer, you will share your knowledge and empower other engineers to excel. Root cause discovery and resolution will be your guiding principle as you tackle technical challenges. Take the lead on projects, harness your mastery in a specialized IT area, and act as a go-to resource for your teammates. Your impact will extend beyond daily support, as you assist with changes to our Loffler IT tools and systems. Join us and be part of a team that values your expertise, embraces a hybrid work environment, and offers continuous opportunities for growth and development.
Essential Duties &amp; Responsibilities:
All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":
<ul>
<li>Provide IT generalist support to customers while building greater technical understanding and awareness.</li>
<li>Document and resolve incoming service requests and alerts, including escalations and manufacturer support.</li>
<li>Collaborate with colleagues to achieve superior customer service.</li>
<li>Answer support phone calls on a daily basis.</li>
<li>Increase responsiveness and implement permanent resolution of issues by identifying trends in service histories.</li>
<li>Create and publish documentation in the knowledge base.</li>
<li>Contribute to and maintain system, installation, and configuration standards and procedures.</li>
<li>Share newly acquired information with peers to improve support team capabilities.</li>
<li>Comply with internal security controls and procedures for Loffler and customers.</li>
<li>Provide mentoring and training of other engineers.</li>
<li>Monitor service boards and work service requests or route to appropriate team members.</li>
<li>Approach technical issues with root cause discovery and resolution in mind.</li>
<li>Identify resources and assign tasks commensurate with skillset and availability.</li>
<li>Pursue mastery of an identified IT specialty that provides teammates a go-to resource.</li>
<li>Act as technical lead on projects.</li>
<li>Assist with changes to Loffler IT tools and systems.</li>
<li>Other related duties as assigned.</li>
</ul>
Qualifications/Requirements:
<ul>
<li>Minimum of three days in the office.</li>
<li>Strong attention to detail and follow through skills.</li>
<li>Excellent customer service, communication, and troubleshooting skills.</li>
<li>Demonstrate excellence in time management and organizational skills.</li>
<li>Confident, professional phone presence.</li>
<li>Aptitude for creative and alternative solutions.</li>
<li>Strong desire to learn, demonstrating independent initiative in seeking new knowledge.</li>
<li>Strong team player.</li>
<li>Good judgment and technical common sense.</li>
<li>Proficient in server and workstation hardware, operating systems, and software.</li>
<li>Basic understanding of networking.</li>
<li>Understanding of cabling and cabling termination.</li>
<li>Proficiency in firewalls and network security including NAT and traffic rules.</li>
<li>Intermediate and/or advanced technical skills across a wide range of products within our product stack.</li>
<li>Competency in standing up new servers and migrating Windows Active Directory.</li>
<li>Intermediate competency in Exchange administration and O365 migration experience.</li>
<li>Experience configuring Wi-Fi solutions within our product stack.</li>
<li>Strong system and server administration skills.</li>
<li>Fundamental proficiency in VMWare.</li>
<li>Candidates must possess a valid driver's license, maintain an acceptable driving record, and provide proof of minimum auto insurance coverage as required by state law.</li>
<li>Experience administrating routing, switching, and fault-tolerance solutions.</li>
<li>Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.</li>
</ul>
Education/Experience:
<ul>
<li>Associate or Bachelor's degree in IT or related technical field (i.e. Computer Science, Engineering) and/or 3-5 years IT support experience.</li>
<li>Intermediate level technical certification(s) preferred.</li>
</ul>
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>High energy position dealing with clients on a daily basis.</li>
<li>Requires occasional evening and/or weekend work for scheduled activities or to complete projects in order to meet deadlines.</li>
<li>Ability to lift 40 pounds.</li>
<li>The noise level in the work environment is usually minimal.</li>
</ul>
For information on the physical demands of this job, see Human Resources.
The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.
Why Work for Us?
<ul>
<li>Top Workplace</li>
<li>Career Advancement</li>
<li>Employer Paid Life Insurance and Disability</li>
<li>Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave</li>
<li>Benefits Package including FSA, Medical, Dental, and Vision</li>
<li>401K with Employer Match</li>
<li>Tuition Reimbursement</li>
</ul>

IT Services Engineer III

<h3>Job Description</h3>
Job Description
LOCATION Our office is located in Minnetonka, MN.&nbsp; Candidates must reside in the Twin Cities area and will be required to be in-office 5 days per week.&nbsp; We do offer a flexible work environment, but this is not a hybrid role.&nbsp;
 A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives our values every day.&nbsp; These values have made RAZR what it is for years, and today, they are more critical than ever. They keep us connected. They make us a team. They allow us to thrive.&nbsp;
The RAZR Core Values You Live&nbsp;
Be Intentional&nbsp;&nbsp;
<ul>
<li>
You take action and pursue the ultimate best outcome for RAZR and our clients&nbsp;
</li>
</ul>
<ul>
<li>
You dig in and understand the details of how the business works&nbsp;
</li>
</ul>
<ul>
<li>
You run towards, and you don’t run away&nbsp;
</li>
</ul>
<ul>
<li>
You understand that “whatever it takes” is just that&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
You have a plan, and you execute it even when you don’t feel like it&nbsp;
</li>
</ul>
Embrace the Attitude of How&nbsp;&nbsp;
<ul>
<li>
You understand that problems are simply opportunities to solve them&nbsp;
</li>
</ul>
<ul>
<li>
You view commitments as promises to be kept...regardless&nbsp;
</li>
</ul>
<ul>
<li>
You can’t stand not knowing; you have an unquenchable thirst to understand why&nbsp;
</li>
</ul>
<ul>
<li>
You are an active participant, never a spectator&nbsp;
</li>
</ul>
<ul>
<li>
You are focused on outcomes and not the time it takes to achieve them&nbsp;
</li>
</ul>
Enjoy the Ride&nbsp;
<ul>
<li>
You are grateful for both life’s challenges and opportunities&nbsp;
</li>
</ul>
<ul>
<li>
You passionately pursue excellence in everything you do&nbsp;
</li>
</ul>
<ul>
<li>
You laugh often and don’t take yourself too seriously&nbsp;
</li>
</ul>
<ul>
<li>
You love change, and living in the gray is energizing to you&nbsp;
</li>
</ul>
<ul>
<li>
You can't wait to get out of bed in the morning &amp; get on with your day&nbsp;
</li>
</ul>
Overview&nbsp;
RAZR is seeking a Sr Software Developer to join our Enterprise Banking team, focusing on mission-critical financial data processing systems, real-time banking integrations, and high-volume transaction processing for our banking and credit union clients.&nbsp;
A successful candidate for this role will have a solid foundation of software design and architecture fundamentals and will be a strong, responsive problem solver with the creativity to come up with innovative solutions to varying types of technical problems.&nbsp;
Qualifications&nbsp;
<ul>
<li>
7+ years' experience delivering production ready web-based applications in a high scale environment&nbsp;
</li>
</ul>
<ul>
<li>
5+ years of experience with Java, Spring Boot, and application server technologies&nbsp;
</li>
</ul>
<ul>
<li>
5+ years of experience with managing large datasets and high transaction volume on relational databases&nbsp;
</li>
</ul>
<ul>
<li>
3+ years of experience with AWS Cloud based infrastructure, particularly ECS, RDS, and MSK&nbsp;
</li>
</ul>
<ul>
<li>
Database and Infrastructure Experience:&nbsp; • Postgres, Aurora and Redshift are all a plus&nbsp; • IaC templates (Pulumi preferred, Terraform, CloudFormation also valuable)&nbsp; • AWS Cloud based infrastructure, particularly ECS, RDS, and MSK&nbsp;
</li>
</ul>
<ul>
<li>
Data Processing and Streaming Experience:&nbsp; • Apache Kafka and stream processing frameworks (Apache Flink preferred)&nbsp; • High-frequency, high-volume data processing (millions of transactions daily)&nbsp; • Real-time data pipelines with strict SLA requirements&nbsp; • Data streaming, ETL pipelines and event-driven architectures&nbsp; • Data consistency, reconciliation, and audit trails in financial systems&nbsp;
</li>
</ul>
<ul>
<li>
Banking and Financial Systems Experience:&nbsp; • Banking/financial system integrations and core banking platforms&nbsp; • Banking industry standards, compliance requirements, and financial data security practices&nbsp;
</li>
</ul>
<ul>
<li>
Application Development Experience:&nbsp; • Developing and scaling APIs and cloud-native workloads/pipelines&nbsp; • Building mission-critical applications with 99.9%+ uptime requirements&nbsp; • Relational databases, OOP design principles, RESTful services and SOA&nbsp;
</li>
</ul>
<ul>
<li>
Nice-to-Have Experience:&nbsp; • Familiarity with Conduktor or Kafka management tools&nbsp; • Pulumi infrastructure as code &nbsp; • Banking domain knowledge (core banking, payment processing)&nbsp; • Monitoring/observability tools (DataDog, CloudWatch)&nbsp; &nbsp;
</li>
</ul>
Role Expectations&nbsp;
<ul>
<li>
Design and maintain real-time banking data pipelines&nbsp;
</li>
</ul>
<ul>
<li>
Ensure 99.9%+ uptime for critical financial processing systems&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with banking partners on integration requirements&nbsp;
</li>
</ul>
<ul>
<li>
Implement robust error handling and data validation&nbsp;
</li>
</ul>
<ul>
<li>
Participate in on-call rotation for production systems&nbsp;
</li>
</ul>
 Who We Are&nbsp;
<ul>
<li>
Stack primarily focused on&nbsp;
</li>
</ul>
<ul>
<li>
Backend: Java/Spring Boot, Postgres/Aurora, Apache Kafka, Apache Flink, Node/NestJs, Docker, AWS (ECS, RDS, MSK)&nbsp;
</li>
</ul>
<ul>
<li>
Frontend: Angular, Ngrx, RxJs&nbsp;
</li>
</ul>
<ul>
<li>
Teams following Scrum framework implementation of Agile&nbsp;
</li>
</ul>
<ul>
<li>
Atlassian suite of project management tools&nbsp;
</li>
</ul>
<ul>
<li>
Slack, MS365&nbsp;
</li>
</ul>
<ul>
<li>
Source control via Git and collaborating via pull requests&nbsp;
</li>
</ul>
 What We Do&nbsp;
<ul>
<li>
Marketing automation and eCommerce&nbsp;
</li>
</ul>
<ul>
<li>
Credit card loyalty programs for banks and credit unions&nbsp;
</li>
</ul>
<ul>
<li>
Electronic communication and promotion driven customer experiences&nbsp;
</li>
</ul>
<ul>
<li>
Build production ready apps and work with smart, fun people&nbsp;
</li>
</ul>
 About Us&nbsp;
RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the world’s most recognized brands among our clients. Working across various industries, including healthcare, medical technology, financial services, and retail, we help our clients acquire, retain, and grow consumers by leveraging our proprietary technology platform, Fibonacci™.&nbsp; The RAZR approach is rooted in behavioral science and combines strategy with visual design to create sustainable behavior change within consumer audiences.&nbsp;
With our Clients, Colleagues, and in our Communities, we live our Mission - Be Relevant – “Make a meaningful difference in the lives of others.”&nbsp; At the foundation of our Culture, you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride”, this is a mindset and a commitment to how we show up every day.&nbsp; The RAZR team is driven to pursue the ultimate best outcome for our key constituents.&nbsp; There are no jobs here, just opportunities to serve and make a material impact in the world.&nbsp;
We are an Equal Opportunity Employer, and our employees have unique strengths, experiences, and backgrounds who share a passion for improving people's lives.&nbsp;
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bMS6wJeDKG

Software Developer - Sr Back-End (Enterprise Banking)

<h3>Job Description</h3>
Job Description
Position Overview:
HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.
The Integration Technician is responsible for completing assigned in-house and field Integration projects for the Service Department. The person in this role will be responsible for assembling custom back-up power systems including UPS (uninterruptible power supply) systems, DC Power Systems, and integrating this equipment into custom enclosures. Whether you are an experienced panel builder, a fabricator looking for a new opportunity, or someone who is technically and electrically inclined, this could be the perfect role for you!
Reporting Relationship:
The Integration Technician reports to the Service Department Integration Project Manager
Responsibilities/Accountabilities:
<ul>
<li>Integration Assembly - Participates in the assembly and fabrication of Integration Projects by implementing the defined, detailed scope of work as outlined by Integration Project Manager</li>
<li>Provides input towards scope of work, often in real-time; provides input and acts as a problem solver in the event of unforeseen electrical or mechanical technical challenges related to the project</li>
<li>Follows both NEC and UL standards throughout production cycle</li>
<li>Performs overall system functional testing as defined in scope of work</li>
<li>Performs recharge of distribution stock UPS systems and batteries</li>
<li>Maintains a clean and organized production area daily</li>
<li>Performs other duties and assignments as necessary</li>
</ul>
Requirements:
Skills/Knowledge
<ul>
<li>Demonstrates basic electrical knowledge</li>
<li>Experience and familiarity with UL standards and NEC</li>
<li>Strong Mechanical aptitude</li>
<li>Creative problem-solving skills</li>
<li>Ability to read and comprehend basic mechanical and electrical prints</li>
<li>Able to effectively prioritize and multi-task daily</li>
<li>Basic use of hand tools, power tools and electrical test equipment</li>
<li>Demonstrates proper use of material handling equipment</li>
<li>Adheres to company policies as stated in the Employee Handbook, Ethics Policy, and Safety Policy</li>
</ul>
Personal Attributes
<ul>
<li>Demonstrates innovation/creativity in work</li>
<li>Possesses strong work ethic and takes ownership of both company and client goals/objectives</li>
<li>Demonstrated ability to complete tasks within allotted schedule</li>
<li>Demonstrates honesty and integrity in work and relationships</li>
<li>Focused on collaboration and teamwork for the mutual success of the company and its employees</li>
</ul>
Travel expectations: May require some overnight travel
Posting Qualifications:
<ul>
<li>Experience in control panel building or an electrical field preferred</li>
<li>High school diploma or equivalent</li>
<li>Must pass a physical exam, background check and drug screening</li>
<li>Ability to work at various heights</li>
<li>Ability to lift items greater than 25lbs (and up to 100 lbs.) on a regular basis</li>
<li>Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard</li>
<li>Must maintain compliance with DOT (Department of Transportation) random drug and alcohol screening requirements</li>
</ul>
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.

Integration Technician

<h3>Job Description</h3>
Job Description
Job Description
Title: Fiber Splicer
Immediate Supervisor: Project Manager, Operations Manager, VP, Owner
Position: Exempt Non-Exempt
General Job Summary:
Responsible for joining fiber on customer jobs as assigned.
Principal duties and Responsibilities:
<ul>
<li>In accordance with company guidelines on safety and proper equipment use, splicers are responsible for quality connection of fiber as requested by our customers.</li>
<li>Performs other duties as assigned.</li>
</ul>
POSITION REQUIREMENTS:
<ul>
<li>High school diploma or its equivalent</li>
<li>1 year of relevant experience preferred.</li>
<li>Must be able to lift up to 25 pounds.</li>
<li>Must agree to safety, quality and tool usage guidelines.</li>
</ul>
(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)

Fiber Splicer

<h3>Job Description</h3>
Job Description
Position Overview:
HM Cragg's Agency Division is seeking a Critical Power Service Engineer to expand our service offerings for the Power Plus program in the Minnesota critical power market. Whether banking, healthcare, financial, hyperscale AI, education or manufacturing, Uninterruptible Power Systems (UPS) are a critical component for the customers that we serve.
In this role, you will be responsible for maintaining critical power systems in datacenter and other customer applications and environments. This is an opportunity to be a subject matter expert and have a profound effect in advising customers regarding maintenance and providing HM Cragg solutions for our critical power customers.
Working with the Original Equipment Manufacturer (OEM) UPS technicians as well as engineering firms, commissioning agents, electrical contractors, and the end user, provide support for installation and testing of on-site equipment to ensure it meets the customer and OEM specifications.
Reporting Relationship: The Critical Power Service Engineer reports to the Director, Agency Sales.
Responsibilities/Accountabilities:
<ul>
<li>Act as a liaison between OEM UPS manufacturers, HM Cragg Territory Sales Managers, and the end user</li>
<li>Ensure tools and test equipment are ready for use, calibrated and inspected</li>
<li>Perform data collection for asset information, model, equipment location and use</li>
<li>Record critical data about the equipment in our ERP system to include date codes, special features and the like</li>
<li>Perform maintenance (preventive, corrective maintenance, and depot level repair emergency replacements)</li>
<li>Schedule preventive maintenance with the end user</li>
<li>Travel to customer locations to discuss maintenance opportunities and concerns</li>
<li>Perform routine testing on the UPS modules to ensure proper operation</li>
<li>Ambassador for Safety</li>
<li>Perform risk assessment for each service interaction</li>
<li>Mitigate risk through procedure, LOTO isolation, LDL and PPE as required</li>
<li>Manage PPE used during maintenance procedures (glove inspection, PPE assessment, establishing approach boundary and the like)</li>
<li>Reporting of near miss or other concerns through EHS</li>
<li>Assist with deployment of critical systems across the United States (20% travel estimate)</li>
<li>Work with OEM UPS technicians to ensure equipment setup and configuration is correct</li>
<li>Perform functional testing and record UPS performance using a Fluke PQ meter</li>
<li>Liaison with commissioning agents and end users to ensure performance expectations are being met</li>
<li>Perform battery discharge testing with artificial load and monitor performance</li>
<li>Generate a report summarizing performance results</li>
<li>Manage rental UPS fleet</li>
<li>Assist with customer requirements for UPS rentals</li>
<li>Coordinate delivery/return of equipment</li>
<li>Ensure rental devices are operational and prepared for deployment</li>
<li>Address customer questions and concerns</li>
<li>Manage P&amp;L for rental UPS modules</li>
<li>Perform on-site sales visits to provide customers details regarding preventive, corrective and depot level replacement service offerings</li>
<li>Assist the Sales team to provide quotations for specific customer needs</li>
<li>Enter opportunities into ERP system</li>
<li>Track win-loss information for contract renewal and retention</li>
<li>Ability to speak to entire HM Cragg solution and product offerings</li>
<li>Perform physical and mechanical inspections of UPS modules</li>
<li>Inspect equipment for damage from shipping/handling</li>
<li>Torque connections on power train connections</li>
<li>Inspect assemblies for damage during transport</li>
<li>Carefully inspect wiring and assembly from manufacturing to ensure compliance</li>
<li>Ensure installation was completed properly</li>
</ul>
Requirements:
Skills/Knowledge
<ul>
<li>Ability to use general purpose (DVM, Oscilloscope, Phase Rotation Meter) as well as special purpose test equipment (Fluke PQ Meter, Infrared Camera, AC load bank)</li>
<li>Ability to use torque wrenches, socket sets and other hand tools</li>
<li>PC proficiency (Microsoft suite to include Excel, PPT, Word) as well as custom communications</li>
</ul>
Personal Attributes
<ul>
<li>Demonstrates honesty and integrity in work and relationships.</li>
<li>Demonstrates servant leadership principles with internal and external customers.</li>
<li>Demonstrates innovation/creativity on work.</li>
<li>Possesses strong work ethic and takes ownership of both company and client goals/objectives.</li>
<li>Focused on understanding and exceeding customer expectations.</li>
<li>Enjoys collaboration and teamwork for the mutual success of the company and its employees.</li>
</ul>
Posting Requirements:
<ul>
<li>Formal electronics training is required</li>
<li>Undergraduate degree is preferred</li>
<li>Minimum of two years of UPS Maintenance experience is required</li>
<li>Modbus/TCP-IP/BMS experience is preferred</li>
<li>Ability to lift up to 50 lbs. </li>
</ul>
At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As a Datacenter Service Engineer, you will receive a company vehicle as well as cell phone reimbursement and uniform allowance. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.

Critical Power Service Engineer

<h3>Job Description</h3>
Job DescriptionJoin a National Top Workplace&nbsp;&nbsp;Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.&nbsp;&nbsp;Join Us from Anywhere&nbsp;While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Time Off to recharge when needed&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Nine Company-Wide Holidays&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A diverse suite of benefits prioritizing your growth, development, and personal well-being&nbsp; Discover more about our perks and benefits here.&nbsp;&nbsp;Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.&nbsp; About the team and what we'll build together The SA (Solutions Architect) acts as a Kobie SME, investigating client needs through a loyalty lens. They can visualize and articulate client needs, at the intersection of client desired outcomes and Kobie capabilities. They communicate desired client outcomes clearly across workstreams to ensure project success as the enterprise-wide "connective tissue" for a project. During a project, they set the tone for, and manage direction of, the client business solution as they align the team to the associated project scope.How you will make an impact
<ul>
<li>An "average" day may include: partnering with clients and client teams to define a solution and associated scope; championing that scope to internal teams for everyone to rally around, supporting solution questions from team members; gathering core requirements for new business; providing general RFP support (answer questions on tech/products, services); leading product demonstrations for clients and/or prospects</li>
<li>Create technical solutions, encompassing the complete system with documentation of all integration points (generally for a single client system), while demonstrating awareness of key business functions and corresponding technical strategy benefits, risks, and costs that impact the business</li>
<li>Actively negotiate business requirements with clients to manage scope of work and expectations of delivery timelines</li>
<li>Proactively communicate and clarify business requirements to all functional groups to ensure the solution meets the business objectives</li>
<li>Propose and lead the implementation or improvement of innovative and repeatable approaches, methods, processes, or technologies that can be adopted by your team and other departments</li>
<li>Serves as a SME/Mentor for other teammates</li>
</ul>
Expected Service to Kobie's Internal Stakeholders includes
<ul>
<li>Translate client and product requirements into system and process solution designs</li>
<li>Represent the voice of the business and the vision of the product as part of the pre-sales, implementation and delivery teams</li>
<li>Assist in release planning to highlight milestone releases for Epics and Features</li>
<li>Work with QA to create and execute test plans to validate functional requirements</li>
</ul>
Core competences expected at this level of leadership within Kobie
<ul>
<li>Ability to architect solutions for multiple client systems encompassing multiple industry domains</li>
<li>Plan and participate deliver product demonstrations</li>
<li>Able to thrive in a fast paced, deadline driven environment</li>
<li>Provide product demonstrations of implementations to clients and stakeholders</li>
<li>Provide solution guidance throughout new client implementations</li>
<li>Handles critical conversations with staff, peers, and clients</li>
<li>Prepares materials for new business presentations, able to speak and write with a professional tone</li>
<li>Develops goals for their working group and skill group that are measurable and aligned with company goals and objectives</li>
<li>Effectively negotiates and coordinates delivery with other groups</li>
<li>Takes decisive action to achieve group and individual goals</li>
<li>Supports accountability for work fully or partially produced by their team</li>
<li>Able to stand in for other group leaders when needed</li>
<li>Communicates in a way that makes an impact and persuades their intended audiences</li>
</ul>
What you need to be successful
<ul>
<li>5-7+ years' experience in understanding client business requirements, solution design, sales support, CX/UX, delivery within a technology environment</li>
<li> 3-5+ years of one or more of these competencies:</li>
<li>Software Implementation Support</li>
<li>Technical Project Direction</li>
<li>Pre-sales Engineering</li>
<li>Significant cross-functional client delivery capabilities (ability to understand multiple workstream dependencies across marketing campaigns, data warehouse and analytics, partner integrations, etc.), with the ability to drive coordination across all project work streams</li>
<li>Working understanding of multiple delivery methodologies (Agile/scrum, waterfall, iterative)</li>
<li>Notable experience in loyalty marketing sector, preferred</li>
<li>Significant experience in retail, financial services, or T&amp;H sector(s), preferred</li>
<li>MarTech Experience preferred</li>
<li>CX/UX Background preferred</li>
</ul>
Who we are &nbsp;As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.&nbsp;&nbsp;A place for all&nbsp;We celebrate and embrace diversity at Kobie!&nbsp;Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.&nbsp;&nbsp;We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.&nbsp;&nbsp;Ready to join us?&nbsp;If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sr. Solutions Architect

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled HRIS Analyst to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will ensure the accuracy and integrity of employee records in Workday, conduct regular audits, and generate reports to support HR operational needs. The ideal candidate thrives in a detail-oriented environment and possesses strong analytical and problem-solving skills. Responsibilities: • Conduct regular audits, including daily, pay period, and monthly reviews, to ensure data accuracy. • Generate reports based on organizational needs and maintain proper documentation for all tasks. • Perform manual updates and manage data integration through enterprise interface tools. • Review employee records to identify discrepancies and ensure data quality. • Collaborate with HR teams to address and resolve data-related issues. • Use advanced Excel functions, such as VLOOKUP, pivot tables, and data sorting, to analyze and manage data. • Support the maintenance and accuracy of Workday employee records. • Investigate and resolve data inconsistencies by thoroughly analyzing root causes. • Interpret and apply union contract agreements to ensure compliance in records management.• Proven experience working with Workday systems is required. • 3 to 7 years of experience in supporting HR systems, shared services, or back-office records is essential. • Expertise in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, and data sorting, is mandatory. • Previous experience with absence management systems is preferred. • Familiarity with enterprise interface tools is a plus. • A bachelor’s degree in a related field is preferred. • Strong problem-solving and data analysis skills to identify and resolve discrepancies in records. • Ability to ask insightful questions and demonstrate understanding of union contract agreements.

HRIS Analyst

<h3>Job Description</h3>
Job DescriptionSalary: 
Were Hiring: Project Manager Mechanical Manufacturing/Fabrication Shop
 
At Horwitz, we dont just offer jobswe build careers. For over 100 years, weve been a leader in HVAC, plumbing, and electrical services, delivering exceptional results while fostering a supportive and innovative workplace.
 
Joining our team means working alongside passionate professionals in a culture grounded in our six core values: Safety, Accountability, Professionalism, Motivation, Curiosity, and a Can-Do Attitude.
 
About the Role
We are seeking an experienced Project Manager to oversee operations in our mechanical fabrication shop. The Project Manager will be responsible for managing multiple projects from planning through completion, ensuring schedules, budgets, quality standards, and client requirements are met. This role requires strong technical knowledge of piping fabrication, excellent organizational skills, and the ability to coordinate between shop personnel, field teams, vendors, and clients.
 
Key Responsibilities
<ul>
<li>Oversee day-to-day project activities in the fabrication shop, including planning, scheduling, and resource allocation.</li>
<li>Coordinate with engineering, procurement, and field teams to ensure accurate fabrication and timely delivery of piping systems.</li>
<li>Review project specifications, drawings, and codes to ensure compliance with client requirements and industry standards.</li>
<li>Develop and maintain project schedules, track progress, and report on milestones and deliverables.</li>
<li>Manage budgets, cost tracking, and change orders to maintain financial control of projects.</li>
<li>Supervise shop personnel and subcontractors, ensuring adherence to safety, quality, and productivity standards.</li>
<li>Communicate regularly with clients, providing updates, addressing concerns, and ensuring customer satisfaction.</li>
<li>Implement quality assurance and quality control processes, including inspections and documentation.</li>
<li>Drive continuous improvement in shop efficiency, material utilization, and workflow processes.</li>
<li>Ensure compliance with safety regulations, company policies, and applicable codes (ASME, API, etc.).</li>
</ul>
 
Qualifications
<ul>
<li>Bachelors degree in Mechanical Engineering, Industrial Engineering, Construction Management, Manufacturing Engineering, or related field (or equivalent experience).</li>
<li>5+ years of experience in project management, preferably in manufacturing, piping fabrication, mechanical construction, or heavy industrial projects.</li>
<li>Strong understanding of manufacturing, piping systems, fabrication methods, welding processes, and material standards.</li>
<li>Proficiency in project management tools and software (e.g., MS Project, Procore, or equivalent).</li>
<li>Knowledge of codes, standards, and practices (ASME, ASTM, API, AWS, etc.).</li>
<li>Demonstrated ability to manage multiple projects under tight deadlines.</li>
<li>Excellent leadership, communication, and problem-solving skills.</li>
</ul>
 
Preferred Skills
<ul>
<li>Experience with ERP/MRP systems for shop production and inventory management.</li>
<li>Familiarity with BIM, CAD drawings, and spool tracking software.</li>
<li>Strong safety background with OSHA 30 or equivalent.</li>
</ul>
 
Why Horwitz?
<ul>
<li>Legacy &amp; Leadership: Over a century of industry experience and innovation </li>
<li>People-First Culture: Supportive team environment where your growth is a priority </li>
<li>Competitive Benefits: Health insurance, 401(k), PTO, and supplemental benefits </li>
</ul>

Project Manager Mechanical Manufacturing/Fabrication Shop

<h3>Job Description</h3>
Job Description
 
SUMMARY: The Telecommunications Tower Antenna Line Foreman’s job is to oversee job sites and construction projects including goal setting and organization of activities to ensure objectives are met. The Foreman leads and manages Crew Members and Subcontractors efforts to complete tasks on time, on budget, and to the customers’ satisfaction.

ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Direct the completion of daily tasks per SOW. </li>
<li>Identify and report observations which affect the project schedule, budget, quality and safety and completion, including scope of work changes.</li>
<li>Communicate the daily goals with the crew and delegate tasks to crew members appropriately to their skill set. Provide feedback on performance.</li>
<li>Submit all required daily/weekly/monthly reports and documents (JSA, receipts, inspections, audits, other documents as assigned).</li>
<li>Approve all daily time sheets for the crew.</li>
<li>Coordinate management tasks with the Construction Manager.</li>
<li>Ensure team members follow safety requirements and plans, work safely, and properly wear PPE. </li>
<li>Verify all materials needed to complete the work are at the job site when needed, identify missing materials, work with CMs to get any missing materials needed to complete assigned tasks efficiently. </li>
<li>Inventory job site materials at the beginning and end of each project.</li>
<li>Ensure truck, trailer, tools, and equipment are inspected and used properly, kept organized and in working condition. </li>
<li>Ensure the job site is clean and safe while working each day onsite, and when the job is completed</li>
<li>Perform crew and team member duties when needed.</li>
<li>Lead and manage assigned staff and perform supervisory duties in accordance with the organization's policies and applicable laws including: training employees, planning, assigning, and directing work, appraising and reporting performance, coaching and mentoring, addressing complaints, and resolving problems. </li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>All employees must possess the ability to promote and model the Premise Core Values of:</li>
</ul>
<ol>
<li>Be Ready to Learn</li>
<li>Own the Result</li>
<li>Build Trust</li>
<li>Do the Right Thing</li>
<li>Drive to Complete</li>
</ol>
<ul>
<li>Required qualifications for this role are: </li>
</ul>
<ol>
<li>Experience: 1 – 3 years of related experience in telecommunications required</li>
<li>Technical understanding of the work being managed and performed by the team. </li>
<li>Strong organizational, problem-solving, analytical, math, and reasoning skills.</li>
<li>Ability to manage multiple priorities and workflow changes.</li>
<li>Ability to manage multiple subordinates/crew members/subcontractors with differing backgrounds, skills, and personalities.</li>
<li>Ability to prepare and schedule step-by-step action plans.</li>
<li>Able to perform trade-specific tasks and operate tools and equipment as needed. </li>
<li>Willing to climb 250+ feet in all weather conditions </li>
<li>Understanding of radio frequency, wireless systems, including RRH’s, antennas, Diplexers, TMA’s, 4G &amp; 5G networks, and familiarity with all carrier standards</li>
<li>Experience and knowledge of Video Quality Audits (VQAs) and closeout standards</li>
<li>Ability to perform job site PIM, SWEEP, OTDR tests, and other troubleshooting as needed </li>
<li>Ability to install, decommission, assemble, and modify telecom equipment.</li>
<li>Ability to prepare radios, set RET’s, azimuths, down tilts, pull wire, build/test jumpers, and terminate coax and line voltages </li>
<li>Understands specific cable routing, including proficiency in cable management/layout</li>
<li>Ability to work out of aerial lift equipment</li>
<li>Basic knowledge of cranes and crane signals. </li>
<li>Proven ability to read and interpret construction drawings, schematics, and SOW.</li>
<li>Excellent verbal and written communication skills. Able to communicate effectively, clearly, and succinctly through spoken and written forms with peers, management, and customers. Able to effectively communicate with people at all levels and from various backgrounds</li>
<li>Ability to learn and use Premise provided software. </li>
<li>Working knowledge of construction, quality, safety, and OSHA guidelines.</li>
<li>Specific certifications and licensing, as needed
<ul>
<li>Competent Climber</li>
<li>OSHA, CPR</li>
</ul>
</li>
<li>Ability to travel and stay overnight at remote job sites up to 60% of the time (required)</li>
<li>Valid driver’s license and ability to maintain a clean driving record.</li>
</ol>
OTHER REQUIRED COMPETENCIES:
<ul>
<li>Problem Solving - Uses rigorous logic and methods and honest analysis to solve difficult problems with effective solutions. Can see hidden issues. Looks beyond the obvious and doesn’t stop at the first answer. Is skilled at using analysis skills to define the problem and identify the solution.</li>
<li>Technical/Professional Knowledge &amp; Skills - Possesses the relevant and required knowledge and skills to effectively perform on the job. Maintains relevant knowledge and skills as appropriate. Keeps up with current developments and trends in the areas of expertise.</li>
<li>Delegating Responsibility - Allocates decision-making authority and/or task responsibility to appropriate individuals to maximize the organization and the individual’s effectiveness. Provides support without removing responsibility. Trusts staff to perform and finish their own work. Is good at establishing clear directions.</li>
<li>Managing Work and Priority Setting - Effectively manages one’s time and resources to ensure that work is completed efficiently. Can identify and concentrate efforts on the more important priorities. Can quickly sense what will help or hinder accomplishing a goal and creates focus. Can attend to a broader range of activities and gets more done in less time than others.</li>
<li>Safety Awareness - Identifies and corrects conditions that affect employee safety and upholds safety standards. Monitors safety or security issues after taking corrective action to ensure continued compliance. Demonstrates the organization’s safety procedures and best practices and is a role model for the desired behaviors.</li>
</ul>
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to, stand, sit, walk, lift, squat, push, pull, climb stairs, ladders and possibly towers, hear, see, reach, grasp and use hands and fingers to operate a computer key board, telephone, power tools, and equipment. The employee must have the ability to occasionally lift more than 50 lbs.
WORKING ENVIRONMENT: 
While performing the essential functions of this job, the employee will work both inside in a normal indoor office environment and outside at remote job sites. The employee may be exposed to extreme weather conditions, including heat and cold and wet or humid. The employee may work in high places, and/or work around moving mechanical parts, vehicles and other equipment. The employee may also work in areas where the noise volume is loud and constant. The employee must have the ability to travel to remote job sites approximately 40 of their work weeks which will include overnight stays.

Telecommunications Tower Antenna Line Foreman

<h3>Job Description</h3>
Job DescriptionPerforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.&nbsp;&nbsp; &nbsp;With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. &nbsp; Position Summary: The Technical Education Manager is responsible for designing and executing a Customer Technical Education strategy that enables our Customers to successfully deploy and use the Perforce solutions and derive value for their organization. This includes developing, implementing, and managing innovative learning and development programs to advance Perforce Customers capabilities using our solutions. This role focuses on enhancing skills, knowledge, and performance of our solutions globally. This role also has a special focus on enabling our Service Delivery Partners on a global basis to allow them to deliver professional services at the same level of skill as our own resources. This role is a dual role of defining the strategy and creating, facilitating and coordinating the training delivery.Responsibilities:
<ul>
<li>Conduct thorough needs assessments to identify gaps in technical training objects across Perforce brands.</li>
<li>Manage the learning management system to enable tracking, assigning, and updating learning paths.</li>
<li>Develop and implement an innovative technical training strategy leveraging utilizing various instructional techniques and formats that provides a cohesive learning experience across the Perforce brands.</li>
<li>Lead the design and production of engaging learning content, including e-learning modules, videos, presentations, and other educational materials for Perforce Customers.</li>
<li>Collaborate with subject matter experts to ensure accuracy and relevance of training materials.</li>
<li>Work closely with the Perforce Partner team to develop Customer technical training that can be used as a foundation for the Partner Enablement program with an emphasis on Service Delivery Partners.</li>
<li>Analyze training data and metrics to measure the impact and success of learning initiatives, making data-driven recommendations for improvements.</li>
<li>Stay updated on industry trends, best practices, and new technologies in learning and development to enhance training programs.</li>
<li>Provide guidance and support across the Perforce organization regarding technical education learning opportunities.</li>
<li>Demonstrate behavior consistent with Perforce’s mission, vision, and values daily</li>
</ul>
Requirements:
<ul>
<li>5+ years of related professional experience. All relevant experience including work, education, transferable skills, and development operations technical experience will be considered.</li>
<li>Proven experience in technical instructional design, curriculum development, and training delivery.</li>
<li>Strong understanding of adult learning principles and instructional design methodologies.</li>
<li>Excellent communication and presentation skills, both written and verbal.</li>
<li>Experience implementing and managing blended learning approaches.</li>
<li>Ability to work collaboratively in a team environment and manage multiple projects simultaneously.</li>
<li>Strong analytical skills with the ability to interpret data and measure the effectiveness of training programs.</li>
<li>Experience working in a global corporate environment or across diverse industries.</li>
<li>Advanced skills in PowerPoint and creating professional quality slides are highly desirable</li>
<li>Proficiency in learning management systems (LMS) including Docebo, Articulate Storyline, Rise, Credly, or other eLearning software/tools.</li>
<li>Technical skills associated within the Development Operations space, desired</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to sit &amp; stand and speak for long periods of time.</li>
<li>Accessibility: If you need accommodation as part of the employment process, please contact Human Resources.</li>
</ul>
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.&nbsp; Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.&nbsp;If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!&nbsp;<a href="http://www.perforce.com" target="_blank">www.perforce.com</a>&nbsp;Please click here for: EOE &amp; Belonging Statements \u007C Perforce Software
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

916 Technology Jobs in Hopkins, MN, USA