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*At Securian Financial Groups internal position title is Data Engineering Manager*
 Overview:  
This position is part of the Data as a Service Center of Excellence within the broader Enterprise Data and Analytics (eDNA) office, a function dedicated to enterprise-wide data and analytics at Securian. A leader in this position will manage across multiple teams dedicated to areas such as data, data domain/solution architecture, data domain/solution engineering, AI/ML engineering, and data operations. This leader should be able to build relationships with a diverse set of internal stakeholders and external vendors, while managing expectations and guiding team members towards continuous improvement of engineering and delivering data products to the different parts of the organization.
 Responsibilities include but not limited to: 
<li>Own and manage two or more focus areas and provide leadership and direction to associates working in these domains.  For example, machine learning engineering, data API development, data operations, data catalog adoption, or data engineering for specific programs.  
</li>
<li>Partners and works Enterprise Architecture and eDNA architecture teams and oversees the engineering, design, build, and maintenance of enterprise data assets adhering to architecture standards.
</li>
<li>Owns and manages data domain/solution engineering teams and activities, including data profiling and ingestion, data pipelines for data transformations, and performance monitoring and fine tuning of data pipelines.
</li>
<li>Support the creation of strategic data products in Cloud environments and exploration of new technologies and techniques.
</li>
<li>Build and own the automation and monitoring frameworks that showcase reliable, accurate, easy-to-understand metrics and operational KPIs for data pipeline quality and performance.
</li>
<li>Manages SLA / OLA and expectations for the data assets and processes in production
</li>
<li>Recruits, motivates, and develops diverse team of data engineering professionals to sustain a high-performing, strategically focused workforce within the Data as a Service COE.
</li>
<li>Accountable for the financial and human resources of the Data as a Service COE, including, but not limited to, budgeting and staffing of the function.
</li>
<li>Partner with other technical teams as necessary to ensure data engineers have the tools and they need to efficiently deliver business outcomes.
 Qualifications: 
</li>
<li>5+ years of work experience in data engineering, management functions in Financial Services or equivalent field.
</li>
<li>Bachelor’s degree in computer science or equivalent.
</li>
<li>Strong knowledge of data engineering and data management tools and capabilities.
</li>
<li>Strong leadership skills, including the ability to create and maintain a positive culture and drive results through others.
</li>
<li>Effective prioritization, including the ability to balance precision / accuracy and resources / timelines within the bigger picture.
</li>
<li>Strong organization, attention to detail, and project management skills to ensure quality standards and deadlines are met
</li>
<li>Collaborative, service, and consulting oriented style to add value and meet needs of business partners
</li>
<li>Strong communication skills, both verbal and written, to explain processes and results to both technical and non- technical personnel
</li>
<li>Strong work ethic and commitment to bringing projects and issues to closure
</li>
<li>Demonstrated innovation, automation, and change leadership
</li>
<li>Experience developing and leading high-performing, diverse teams.
</li>
<li>Experience with cloud solutions, with AWS as a preferred cloud experience.
</li>
<li>Demonstrated ability to execute on data engineering projects e.g. manipulating data (extraction, cleansing, joining, transforming etc.) from multiple sources, pipeline engineering and producing integrated and consumable data to end users and applications.
</li>
<li>Demonstrated experience managing and operationalizing integrated and automated data engineering solutions.
**This position will be in a hybrid working arrangement**
 Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option. 
 Physical job requirements: 
</li>
<li>Ability to utilize keyboard, mouse and computer for up to 8 hours per day
</li>
<li>Ability to work at least 40 hours per week
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
</li>
<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, creed, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance, status in a local human rights commission, or any other status or condition protected by local, state or federal law. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at <a href="mailto:EmployeeRelations@securian.com" target="_blank">EmployeeRelations@securian.com</a>.
To view our privacy statement click here 
To view our legal statement click here </li>

Data Engineering Manager, Data as a Service Center of Excellence (Hybrid)

*Securian Financial Group’s internal position title is Engineering Consultant
   
 Overview: 
Delivers the platforms, tools, and technical solutions to ensure areas such as Data Engineering, Data Science, Data Governance, and Analytics teams can effectively execute their functions.  Actively partners with Data Engineering, Data Science, and other teams to understand current and future needs.  Executes projects to research, proof of concept, and implement new solutions.  Maintains awareness of trends and technologies to meet new and emerging stakeholder requirements.  Ensures technology and automation solutions are available to successfully leverage data as an asset.
   
 Responsibilities include but not limited to: 
<li>Champion the selection of Data and Analytics platforms and tools to be used across the enterprise.
</li>
<li>Engage with users and vendors to execute technology proof of concepts that validate use cases and the value of new solutions.
</li>
<li>Onboard new platforms and tools to ensure solutions are adopted effectively across the organization.
</li>
<li>Collaborate with Data Engineering and Data Science teams to identify tooling gaps and inefficiencies, and partner to implement solutions for their needs.
</li>
<li>Research and experiment with data and analytics tools to stay at the forefront of technology trends.
</li>
<li>Drive innovation and experimentation, matching busienss needs with technology solutions.
   
 Qualifications: 
</li>
<li>Demonstrate a range of experience with Data and Analytics technologies and concepts.
</li>
<li>Strong technical skills, with experience researching, implementing, and onboarding new technologies.
</li>
<li>Hands on experience working with cloud technologies and solutions, with preferred depth in AWS services.
</li>
<li>Ability to successfully execute proof of concept projects and implement new technologies.
</li>
<li>Passion and understanding of new technology and trends including database and analytics technologies, data science, AI and machine learning.  Desire and willingness to continuously improve those skills and knowledge.
</li>
<li>Creative and innovative mindset with the ability to drive to outcomes.
</li>
<li>Strong analytical ability - understanding complex technology solutions and how they interrelate with other technologies and business drivers across the enterprise.
</li>
<li>Ability to work with ambiguity and organize requirements to identify options.
</li>
<li>Ability to build productive relationships and collaborate with partners and stakeholders.
**This position will be in a hybrid working arrangement.**
 Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option. 
 Physical job requirements: 
</li>
<li>Ability to utilize keyboard, mouse and computer for up to 8 hours per day
</li>
<li>Ability to work at least 40 hours per week
</li>
<li>Ability to utilize telephone for up to 8 hours per day
</li>
<li>Ability to perform grasping tasks throughout the entire work day (examples: handwriting, grasping of equipment/machines, paper manipulation, sorting, folding, handling stacks of paper)
The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of jobs.
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
</li>
<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, creed, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance, status in a local human rights commission, or any other status or condition protected by local, state or federal law. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at <a href="mailto:EmployeeRelations@securian.com" target="_blank">EmployeeRelations@securian.com</a>.
To view our privacy statement click here 
To view our legal statement click here </li>

Data Platform Engineer (Hybrid)

*Securian Financial Groups internal position title is Info Security Manager.
 Position Summary: 
Ready to lead and innovate in the realm of cybersecurity? Join us as our Cybersecurity Governance Manager and spearhead the advancement of security policies, policy framework, and security controls library. Your leadership will drive business value while ensuring alignment with the needs of associates, channel partners, and third-party providers across Securian Financial's diverse office locations across North America and hybrid compute environment. 
Collaboration is key. You’ll collaborate closely with business stakeholders, making sure our policies and guidance are spot-on, while also raising security and risk awareness to new heights. Your insights, grounded in security policy and industry best practices, will guide risk-informed decisions that shape our secure future. Ready to make a lasting impact? Step into this exciting role and join us in fortifying our digital landscape. Your expertise will drive us forward!
 Responsibilities include but not limited to: 
<li>  Effectively lead associates by creating a positive work environment, developing, motivating, counseling, and enabling successful performance of individuals and the team. </li>
<li>  Lead a team responsible for the management and advances of our security policies, policy framework, and security controls library. </li>
<li>  Continue to develop and expand our strategy and approach to security oversight and governance. </li>
<li>  Fosters a team committed to quality, ingenuity, customer focus, respect, diversity, teamwork, continuous improvement, open communication, organizational vision/goals, and policies.
 Qualifications: 
</li>
<li>  5+ years demonstrated experience building productive relationships and collaborating with business partners, vendors, industry peers and other stakeholders. </li>
<li>  Experience directly leading teams, working with vendor partners. </li>
<li>  Experience with developing and implementing information security policies, procedures, controls, and frameworks. </li>
<li>  Ability to translate business requirements into security guidance aligning with standards and policy expectations. </li>
<li>  Understanding of information security principles, standards, tools, and methodologies. </li>
<li>  Effective communication including technical and business writing and presentation skills. </li>
<li>  Staff and project management experience leading teams. </li>
<li>  Strong verbal and written communication skills. </li>
<li>  Active learner who has awareness of the current industry trends, new practices, techniques, and technologies, and will continuously improve their own and the team’s skills and knowledge through internal and external learning.
 Preferred Qualifications: 
</li>
<li>  3+ years of leader of people duties. </li>
<li>  Experience and understanding of GRC or IRM solutions. </li>
<li>  Knowledgeable with Information Security Risk Management processes. </li>
<li>  Familiarity with compliance mandates, security standards, and risk methodologies and taxonomies including those promoted by NIST, PCI DSS, ISO, HIPAA, ITGC, NY-DFS, CSA, FAIR. </li>
<li>  Proficiency with consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.).
**This position will be in a hybrid working arrangement.**
 Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option.
 Physical job requirements: 
</li>
<li>  Ability to utilize keyboard, mouse and computer for up to 8 hours per day. </li>
<li>  Ability to work at least 40 hours per week. </li>
<li>  Ability to utilize telephone for up to 8 hours per day. </li>
<li>  Ability to perform grasping tasks throughout the entire work day (examples: handwriting, grasping of equipment/machines, paper manipulation, sorting, folding, handling stacks of paper).
The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of jobs.
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
</li>
<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at <a href="mailto:Employment@Securian.com" target="_blank">Employment@Securian.com</a>, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here 
To view our legal statement click here </li>

Manager of Cybersecurity Governance (Hybrid)

Program Overview   
An internship with Securian Financial means an opportunity to create meaningful connections with established associates and fellow interns while exploring professional development in your field of study.  Our interns are connected to work that matters, helping to drive and deliver value for our customers with the support of great Securian team members at your side.  You’ll have the opportunity to interact with company leaders and learn from their career stories as well as get to know more about who we are as a company and the things we value – like our commitment to community through hands-on volunteer activities.  It will be a summer you won’t forget, that lays the foundation for potential careers ahead.  Join the Securian Financial team!  
At Securian, supportive leaders facilitate an environment where interns are provided mentoring and learning resources to acclimate them into the workspace.  Teams work collaboratively to achieve milestones and improvements.  Personal growth and development opportunities are prioritized and recognized.  We encourage and celebrate involvement in Associate Resource Groups around various Diversity &amp; Inclusion initiatives.  
Summer Internships are intended for students to complete between their junior and senior year of undergraduate studies.  We are unable to peruse candidates who require Visa sponsorship now or in the future.   
Applicants who apply to this posting will be considered for Data Science and Digital Analytics internships.   
 Position Summary:  
As an intern on the Data Science or Digital Analytics teams at Securian Financial, you will leverage data to drive business outcomes that align with Securian's Enterprise Data Strategy Vision and Operating Principles. You’ll work closely with business stakeholders to understand their business problems and apply a variety of analysis, visualization, and modeling techniques to address them.  
Depending on the role, you will gain valuable experience using industry standard tools and technologies like R/R Shiny, Python, Tableau, AWS Sagemaker, Adobe Analytics, Adobe Target, etc.  
   
 Responsibilities will vary by role but could include:  
<li>Analyze large quantities of structured, semi-structured, and unstructured data into actionable models and insights that drive business outcomes. 
</li>
<li>Communicate results to business stakeholders in a clear manner with a focus on results 
</li>
<li>Perform exploratory analysis and visualization of large data sets to identify opportunities and uncover insights for our stakeholders.  
</li>
<li>Work with a variety of internal stakeholder groups to understand their business challenges and translate them into data science products and solutions.  
</li>
<li>Partner with Marketing stakeholders to provide campaign tagging, measurement, and analysis support.  
</li>
<li>Design and implement measurement and testing strategies for a variety of Marketing and Digital stakeholders.  
</li>
<li>Partner with website agile teams to deploy A/B and multivariate testing across Securian’s websites.  
 Qualifications:  
</li>
<li>Experience in R/Python or other technologies depending on the role. 
</li>
<li>Strong communication and collaboration abilities.  
</li>
<li>Strong problem-solving skills, ability to work independently.  
</li>
<li>Quick learner that is willing to ‘dig in’ to complex and challenging problems.  
</li>
<li>Strong technical proficiency and an ability to learn quickly.   
</li>
<li>Strong moral and ethical compass, ensuring we provide fair, unbiased solutions that don’t harm our customers, associates, or our company/brand.  
 Preferred Qualifications:  
</li>
<li>Pursuing a degree in Mathematics, Statistics, Computer Science, Marketing or another relevant technical subject. 
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option.
 Physical Job Requirements: 
</li>
<li>  A bility to utilize the keyboard, computer and/or mouse for up to 8 hours per day </li>
<li>  Ability to work at least 40 hours per week </li>
<li>  Ability to utilize the phone and/or virtual meeting platform for 1-4 hours per day
The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of jobs.
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
</li>
<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at <a href="mailto:Employment@Securian.com" target="_blank">Employment@Securian.com</a>, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here 
To view our legal statement click here </li>

Enterprise Data and Analytics Intern - Summer '24

*At Securian Financial the internal position title is Infrastructure Senior Manager*
 Overview:  
Securian Financial is looking for an Infrastructure Senior Manager who is passionate about delivering high quality products, services, and capabilities for our internal engineering and app development-oriented customers. This role is part of the Enterprise Cloud and Development Platforms organization within the Enterprise Technology division. We provide offerings for application hosting, deployment, and observability, CI/CD pipelines, API management, local desktop development, and Securian’s AWS cloud. 
Our mission includes: 
<li>Leveraging a customer-centric mindset towards providing high-quality offerings for engineers and developers throughout the enterprise
</li>
<li>Creating dynamic and scalable solutions through automation, infrastructure as code, and self-service capabilities
</li>
<li>Ensuring our solutions are designed, engineered, and operate safely, securely, and effectively
</li>
<li>Providing education, consulting, and collaborative engagement with other teams throughout Enterprise Technology
</li>
<li>Promoting practices and behaviors around engineering excellence, DevOps, automation/infrastructure as code, optimization, and modernization  
For this role, the Sr. Manager will lead the Application Platform team, which is responsible for the application hosting, observability, FinOps, and API management technologies, services, and capabilities. You will lead in setting direction for design, engineering, maintenance, and enhancements, prioritizing work in alignment with the enterprise goals &amp; plans, operating safely and securely, and developing the team to maximize the value delivered for the business. You will also partner with other leaders throughout Enterprise Technology to develop strategies, goals, and plans for delivering and maturing our offerings aligned with business needs.  
  Responsibilities include but are not limited to:  
</li>
<li>Lead the team with a customer-centric mindset, focused on delivering high-quality outcomes for our internal engineering and application development customers. 
</li>
<li>Set priorities for the team in alignment with enterprise priorities, team strategies and goals, and overall effectiveness of the technologies, services, and capabilities. 
</li>
<li>Establish and manage technology strategies, with a demonstrated ability to convert strategy into plans of action.
</li>
<li>Recruit, direct, and develop staff, maximizing their contributions, professional growth, and their ability to build and sustain a team culture of high-performance and quality outcomes.
</li>
<li>Establish and grow relationships with other teams including infrastructure, application development, cybersecurity, cloud engineering, and enterprise architecture teams.
</li>
<li>Create and optimize technology and processes in partnership with other technology teams, compliance, and information security to ensure systems are designed and operated with security in mind.
</li>
<li>Drive innovation, experimentation, automation, optimization, and modernization throughout the technologies and capabilities.
</li>
<li>Empower team to research and recommend long-term solutions aligned with Enterprise Technology goals and plans.
</li>
<li>Manage technology ownership including activities such as forecasting, budgeting, contract negotiations, licensing, and vendor management.
</li>
<li>On-call availability outside of business hours providing technology leadership for major technology incidents or production outages, serving as a point of contact for on-call staff and communicating impact and urgency to senior leadership. 
 Qualifications:  
</li>
<li>Strong communication, facilitation, and interpersonal skills to engage with associates and collaborate with internal and external technology and business partners.
</li>
<li>Leadership skills to influence Enterprise Technology associates, teams, and outcomes.
</li>
<li>4+ years leading technology team(s) in a management role.
</li>
<li>Demonstrated experience and comfort with enterprise-scale technology initiatives.
</li>
<li>Proven experience delivering technology solutions for complex and critical efforts in partnership with key stakeholders.
</li>
<li>Preferred experience and familiarity with application hosting, observability, and API management technology, concepts, and practices (e.g. Tomcat, Puppet, Dynatrace, Kong, infrastructure as code, FinOps, etc.).
</li>
<li>Motivated self-starter, with a successful track record of leading change and being resilient through challenges.
</li>
<li>Proven ability to establish working relationships with key technology and business partners on initiatives as well as day-to-day responsibilities.
</li>
<li>Ability to adapt communications to different situations and target the message for both technical and non-technical audiences.
</li>
<li>Ability to work in a matrixed organization and interfacing with multiple teams.
</li>
<li>Bachelor’s degree or equivalent work experience 
 Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option. 
**This position will be in a hybrid working arrangement.**
 Physical Qualifications:   
</li>
<li>Ability to utilize the keyboard, computer and/or mouse for up to 8 hours per day 
</li>
<li>Ability to work at least 40 hours per week 
</li>
<li>Ability to utilize the phone and/or virtual meeting platform for up to 8 hours per day 
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
</li>
<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at <a href="mailto:Employment@Securian.com" target="_blank">Employment@Securian.com</a>, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here 
To view our legal statement click here </li>

Infrastructure Engineering Senior Manager (Hybrid)

*At Securian Financial the internal position title is Infrastructure Consultant*
 Overview: 
As a member of the Telephony and Contact Center Technologies infrastructure team, you will be responsible for contributing to the design, engineering, implementation, and support of the company’s enterprise telephony services.  This includes delivering secure telephony solutions to our associates and contact center workforce to enable business operations spanning office locations across the United States and Canada.  The job provides an opportunity for you to be challenged in a fast-paced, agile organized team structure to deliver technology results. 
 Responsibilities include but not limited to: 
<li>Daily operation and support of the telephony infrastructure that provides telephony services, unified communications, DID/Toll-Fee/LD circuits, SIP gateways, and media servers.
</li>
<li>Perform telephony architecture design and system integration.
</li>
<li>Analyze, define, and document business requirements and technical specs for call flows, data, workflow, logical processes, the system environment including integrations.
</li>
<li>Analyze and streamline processes to improve delivery of services.
</li>
<li>Analyzes performance of telecommunications network, including usage, load patterns and system responses.  Monitors system performance, troubleshoots outages, resolves incidents, and manages vendor partners.
</li>
<li>Monitor system licensing, resource availability, allocation, and utilization.
</li>
<li>Ensures system changes are documented and go through proper change control processes.
</li>
<li>Collaborates with clients, other technology teams in planning for testing software and operating system patches/upgrades.
</li>
<li>Performance tuning, optimization, and troubleshooting.
</li>
<li>Develops and updates knowledge documentation.
</li>
<li>Provide 24x7 On-call Support (24x7)
</li>
<li>Develop and maintain written standards and policies, telephony diagrams, technology lifecycle plans from deployment to retirement.
 Qualifications: 
</li>
<li>Engineering, configuration, and support experience for telephony services, unified communications, DID/Toll-Free/LD circuits, SIP gateways, and media servers.
</li>
<li>Experience with VoIP technologies such IP endpoints, IP softphone and IP trunks.
</li>
<li>Strong understanding of Session initiation Protocol (SIP) and Session Description Protocol (SDP) including understanding the offer/answer model as it applies to SIP.
</li>
<li>Strong understanding of troubleshooting TCP/IP networks as they relate to telecommunications, including understanding IP address schemas, gateways, routing, firewalls, VPNs, VLANs, and QoS along with experience utilizing troubleshooting tools such as Wireshark.
</li>
<li>System configuration and programming used to administer and manage contact centers. 
</li>
<li>Experience with a scripting language, such as PowerShell, UNIX shell scripts, Python, etc., with a general understanding of variables, arrays, and subroutines.
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<li>Highly motivated, continual learner, and the ability to work independently as well as part of a project team.
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<li>Solid analytical, problem solving and collaborative skills.
 Preferred Qualifications: 
Experience with the following:
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<li>Unified Communications and Contact Centers as a Service (UCaaS/CCaaS)
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<li>RingCentral MVP
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<li>Nice inContact/CXone
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<li>Supporting work from home contact center agents
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<li>Automated testing solutions, such as Integrated Research or Cyara CX Assurance
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<li>Back-end systems integrations via REST APIs
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<li>Workforce Management
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<li>NLSR or TTS Speech Recognition
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<li>Call Accounting
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<li>Call Recording
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<li>Dial Plan and Phone Number Management
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<li>PSTN Carriers
 Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you’re in a commutable distance (90 minutes) you’ll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn’t feasible (vacations, illness, travel, etc.), an eight day per month standard is an option. 
**This position will be in a hybrid working arrangement.**
 Physical Job Requirements: 
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<li>Ability to utilize keyboard, mouse and computer for up to 8 hours per day
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<li>Ability to work at least 40 hours per week
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<li>Ability to utilize telephone for 2-4 hours per day
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<li>Ability to perform grasping tasks 2-4 hours per day
 Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
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<li>  Generous paid time off. We want you to take time off for whatever matters most to you! </li>
<li>  Tuition reimbursement program. We value continuous learning at Securian! </li>
<li>  Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future. </li>
<li>  Continuous opportunities for new challenges. </li>
<li>  Variety of health plan options as well as dental and vision plans. </li>
<li>  Paid maternity/paternity leaves.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at <a href="mailto:Employment@Securian.com" target="_blank">Employment@Securian.com</a>, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here 
To view our legal statement click here </li>

12 Technology Jobs in Faribault, MN 55021, USA