<h3>Job Description</h3>
Role: Senior Engineer – Cognitive Infrastructure
Location: Santa Clara, CA /Dallas, TX 
Job Description: 
This is a key strategic role for working with Nvidia and other key Tech OEMs like Dell, HPE, Cisco etc, internal stakeholders and customers to generate business opportunities in the US and EU region respectively. The person would be working with Sales, delivery and Pre-sales groups to identify, generate and manage opportunities related to AI and AI Factory tracks. This is a quota driven role that spans across on-premises infrastructure, private cloud, platforms and public cloud with reference to AI. This role involves working closely with sales, Pre-sales team, and delivery teams to understand customer needs, create opportunities and position the hybrid cloud AI and AI factory offerings effectively. 
<ul>
<li>A strategic professional responsible for executing and implementing AI infra and platform solutions</li>
<li>This role requires deep technical and hands-on experience to deliver AI Infra and AI factory offerings </li>
</ul>
Responsibilities: 
<ul>
<li>Senior Engineer – Cognitive Infrastructure (Kubernetes | NVIDIA | MLOps | Gen‑AI) , Total Experience: 12+ Years</li>
</ul>
 
What this person will do- 
<ul>
<li>Design &amp; Operate Hybrid Kubernetes clusters on AWS/GCP/Azure and on‑prem (bare‑metal, DGX, Grace Hopper).</li>
<li>Deploy &amp; manage the NVIDIA GPU Operator (drivers, CUDA, MIG, device plugins) and create GPU‑aware scheduling policies.</li>
<li>Build production‑grade MLOps pipelines with Kubeflow Pipelines, GitOps (Argo CD/Flux), MLflow/DVC.</li>
<li>Deploy &amp; operate LLMs using NVIDIA Triton, vLLM, TensorRT‑LLM, or custom FastAPI/GRPC services – include quantization, dynamic batching, safety‑filter integration and per‑tenant quota enforcement.</li>
<li>Integrate vector databases (Milvus, Pinecone, Qdrant, Weaviate, FAISS) for retrieval‑augmented generation and similarity search.</li>
<li>Implement observability (Prometheus, Grafana, Loki/ELK, OpenTelemetry) and define SLO/SLI dashboards.</li>
<li>Enforce security &amp; compliance – RBAC, OPA/Gatekeeper, Vault/KMS, image signing, GDPR/HIPAA guidelines.</li>
<li>Optimize cost &amp; capacity – GPU quota controls, spot‑instance usage, auto‑scaling, transparent cost reporting.</li>
<li>Enable teams – turn notebooks into reproducible pipelines, run office‑hours, write docs/tutorials.</li>
<li>Drive technology roadmap – evaluate new NVIDIA releases, open‑source projects (Kubeflow, LangChain, vLLM, TGI etc.) and lead PoCs.</li>
</ul>
 
Required Experience
<ul>
<li>8+ years building &amp; operating production Kubernetes (cloud + on‑prem), Deep knowledge of NVIDIA GPU Operator stack (drivers, CUDA, MIG).</li>
<li>Strong hands‑on with Kubeflow Pipelines or equivalent MLOps tools, Experience deploying LLMs at scale (quantization, LoRA, inference optimization).</li>
<li>Proficiency in Python (PyTorch, TensorFlow, HuggingFace, LangChain) and IaC (Helm, Kustomize, Terraform).</li>
<li>Experience with vector search engines (Milvus, Pinecone, etc.), Solid observability/SRE background (Prometheus, Grafana, OpenTelemetry).</li>
<li>Security‑first mindset (RBAC, OPA, Vault, image signing).</li>
</ul>
 
Nice‑to‑Have :
<ul>
<li>Work with NVIDIA DGX / Grace Hopper hardware, Knowledge of OpenShift, k3s, or edge‑focused deployments.</li>
<li>Experience with LWS, Kserve, or serverless inference, Open‑source contributions (Kubernetes, Kubeflow, Triton, Milvus, vLLM).</li>
<li>Certifications – CKA, Any Cloud AI/ML Certification.. Nvididia Certifications</li>
</ul>
 
Specifics: 
<ul>
<li>Hands on Job</li>
<li>Techno-Commercial skills are a must</li>
</ul>
 
How You’ll Grow 
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. 
 
Equality &amp; Opportunity for All 
As a company with employees representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Senior Engineer - Cognitive Infrastructure

<h3>Job Description</h3>
Software Development Lead
LOCATION: 12211 Science Drive, Orlando, FL 32826-3276
LinTech Global Inc. is recruiting for a Software Development Lead to support our contract at PEO STRI in Orlando, Florida.
 
ONLY CANDIDATES WITH ACTIVE DoD CLEARANCES WILL BE CONSIDERED
 
THIS ROLE WILL REQUIRE ONSITE WORK
 
Position Overview:
<ul>
<li>The Software Development Lead will lead our team of developers in designing, developing, and implementing software solutions using Power Platform, and other technologies.</li>
<li>This role will require a strong technical background, with hands-on experience in software development, as well as excellent leadership and communication skills.</li>
<li>The ideal candidate will have experience in managing Agile teams, with a focus on delivering high-quality software solutions that meet business requirements.</li>
</ul>
Responsibilities:
<ul>
<li>Lead the development team in designing, developing, and implementing software solutions using Power Platform, and other technologies.</li>
<li>Collaborate with cross-functional teams, including Network and Server admins, to ensure seamless integration of software solutions with existing infrastructure.</li>
<li>Develop and maintain technical documentation, including architecture diagrams, design patterns, and coding guidelines.</li>
<li>Manage and prioritize project backlogs, ensuring timely delivery of software solutions that meet business requirements.</li>
<li>Ensure compliance with security guidelines, including STIGs, and collaborate with development staff to determine and manage best practices, design patterns, coding guidelines, and security guidelines.</li>
<li>Provide technical guidance and oversight to development staff, including code reviews and mentoring.</li>
<li>Develop and maintain reports, dashboards, and UI pages using ServiceNow and Power BI.</li>
<li>Configure and manage outbound REST API and OAuth configurations.</li>
<li>Manage roles and group configurations, ensuring best practices and security guidelines are followed.</li>
<li>Lead and mentor a team of developers with limited experience in Power Apps, providing guidance and training to help them develop their skills.</li>
<li>Design, develop, and deploy custom business applications using Power Apps canvas apps, model-driven apps, and portals.</li>
<li>Integrate Power Apps with various data sources, including SharePoint, SQL Server, and other APIs.</li>
<li>Develop and implement Power Automate workflows, including triggers, actions, and conditions.</li>
<li>Create and manage Power BI reports, including data modeling, visualization, and dashboards.</li>
</ul>
Required Qualifications:
<ul>
<li>Secret Clearence</li>
<li>Security + certification</li>
<li>Experience with Power Automate, Power Apps, Power BI, and other Power Platform tools.</li>
<li>Bachelor's degree in computer science, Information Technology, or related field or 3-5 years of experience with Power Platform.</li>
<li>Excellent communication and leadership skills, with experience in managing cross-functional teams.</li>
<li>Ability to communicate technical concepts to non-technical stakeholders, including Network and Server admins.</li>
<li>Knowledge of MS Power Apps, with experience in designing, developing, and deploying custom business applications.</li>
<li>Knowledge of SharePoint List and Permission management, as well as Microsoft 365, including Forms and app integration.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with Agile methodology, with ScrumMaster certification or equivalent experience.</li>
<li>Experience with STIGs, especially for Applications, and ability to collaborate with development staff to determine and manage best practices, design patterns, coding guidelines, and security guidelines.</li>
<li>Experience with ServiceNow modules, including ITSM, HAM, CMDB, and SPM.</li>
</ul>
Company Description
LinTech Global is an award-winning, ISO 9001:2008 certified business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations &amp; Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.
Benefits
Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&amp;D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!
EEO Statement
LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.
<a href="http://lintechglobal.com/wp-content/uploads/2017/09/poster_screen_reader_optimized.pdf" target="_blank">http://lintechglobal.com/wp-content/uploads/2017/09/poster_screen_reade…</a>

Software Development Lead

<h3>Job Description</h3>
IT Systems Engineer Level III
 
Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 50 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware, and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients.
 
The IT Systems Engineer Level III must have managed service provider experience or experience in an organization supporting 50 or more discrete environments. They will be expected to deliver exceptional customer experience by providing varied and dynamic technical support, designing &amp; implementing solutions from our portfolio to meet clients’ business needs, training end users and our internal staff, and documenting projects, service work, onboarding, and IT Roadmaps. The candidate must be willing and able to mentor and develop internal staff, adapt to clients’ needs professionally, be self-driven, and actively seek continuous improvement for themselves and the company. This role will report full-time to Stratix Systems’ Wyomissing office.
 
Expectations for the IT Systems Engineer Level 3 include, but are not limited to: 
<ol>
<li>Support the team in resolving technical incidents and completing implementations, both on-site and remotely.</li>
<li>Successfully resolve mid- and high-level escalations from the support and professional services teams.</li>
<li>Resolve and complete end-user and end-customer escalation tickets and projects to client satisfaction, within SLA resolution time frames and following best practices.</li>
<li>Plan and execute infrastructure changes including but not limited to Group Policy, Microsoft 365, VMware, Hyper-V, AWS, Azure, VLANs, network routing, etc., carefully considering implications and unintended consequences of the changes.</li>
<li>Plan, create, modify, and document access rules, security policies, remote access, NAT, etc., to aid technicians and engineers in more efficient resolutions.</li>
<li>Plan, implement, support, and troubleshoot the following:</li>
</ol>
<ul>
<li>Firewalls, Networking &amp; VLANs</li>
<li>Server &amp; Storage Hardware</li>
<li>Virtualization – VMWare, and Hyper-V</li>
<li>Shared Storage Environments</li>
</ul>
SAN hardware, LUN configuration, and host connectivity
Fibre Channel networking
NAS
<ol>
<li>Backup, Business Continuity, and Disaster Recovery (BCDR)</li>
<li>Cloud Technologies</li>
</ol>
<ul>
<li>Azure IaaS, Entra ID, SharePoint Online, VMWare V-Cloud Director.</li>
<li>Microsoft 365 implementation, migration, and design</li>
</ul>
<ol>
<li>Infrastructure evaluation and design</li>
</ol>
<ul>
<li>Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work.</li>
</ul>
<ol>
<li>Follow the IT Best practice policies and procedures for effective and efficient execution.</li>
<li>Make recommendations for process improvement to management when identified</li>
<li>Complete additional duties as directed and assigned by management.</li>
</ol>
 
Requirements to Perform Role:
<ol>
<li>Ability to understand technical details in an incident, request, or project to appropriately complete the item.</li>
<li>Prior customer service experience, including, but not limited to speaking with clients in a professional manner daily.</li>
<li>Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, escalations, and projects.</li>
<li>Collaboration with management to teach, train, develop, and mentor team members</li>
<li>Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day.</li>
<li>Capable of advanced multitasking to quickly resolve client IT emergencies.</li>
<li>Capable of identifying gaps in service delivery and proposing effective solutions.</li>
<li>Capable of working and engaging in a collaborative team environment.</li>
<li>Capable of discerning clients’ business needs during assessment and proposing solutions to address them.</li>
</ol>
 
Desired Qualifications:
<ol>
<li>7 years’ experience in an MSP or TSP generalist engineer role.</li>
<li>College Degree or Trade School Program completion specific to IT integration</li>
<li>Experience using PSA, RMM, and Remote Access tools</li>
<li>Experience implementing and troubleshooting cloud PBX and other VoIP systems</li>
<li>Prior experience as an MSP Technical/Project Lead or Team Lead</li>
<li>Prior experience coordinating or managing technical projects</li>
<li>Industry technical certifications, including:</li>
</ol>
<ul>
<li>Microsoft Infrastructure, Modern Work, and/or Security certification paths</li>
<li>ITIL Foundation</li>
<li>Aruba ACSA/ACSP or equivalent</li>
<li>SonicWall SNSA/SNSP or equivalent</li>
<li>Lenovo Datacenter Sales Engineer or equivalent</li>
</ul>
<ol>
<li>Ability to achieve and maintain vendor/industry certifications similar to above</li>
</ol>
 
Stratix is an equal-opportunity employer. For more information, please visit our website at <a href="http://www.stratixsystems.com" target="_blank">www.stratixsystems.com</a>.

IT Systems Engineer Level III

<h3>Job Description</h3>
&amp;#x1F680; Salesforce DevSecOps Engineer
 
&amp;#x1F4CD; Location: Tysons Corner, VA ( Hybrid - 3 days onsite)
 
&amp;#x1F50D; About the Role
We’re looking for a Salesforce DevSecOps Engineer to join our team! This role combines security, development , and operations within our Salesforce ecosystem, focusing on automation, compliance, and scalability across Salesforce Core, Health Cloud, and related managed packages.
 
✅ Key Responsibilities
<ul>
<li>&amp;#x1F504; DevOps &amp; Automation: Design and maintain CI/CD pipelines using Copado, Flosum, Gearset, Jenkins, GitHub Actions, Azure DevOps.</li>
<li>&amp;#x1F680; Automate deployments across Salesforce environments (Sandboxes, Scratch Orgs, Production).</li>
<li>&amp;#x1F510; Security &amp; Compliance: Embed security best practices, perform vulnerability assessments, and ensure HIPAA/GDPR/SOX compliance.</li>
<li>&amp;#x1F4CA; Implement monitoring, logging, and disaster recovery strategies for Salesforce services.</li>
<li>&amp;#x1F91D; Collaborate with developers and admins to drive adoption of DevSecOps practices and secure coding standards.</li>
</ul>
 
&amp;#x1F3AF; Qualifications
<ul>
<li>&amp;#x1F393; Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).</li>
<li>&amp;#x1F6E0; 3–8+ years of experience in Salesforce development, DevOps, or cloud security.</li>
<li>&amp;#x1F4A1; Strong hands-on experience with Salesforce Health Cloud ( Health Data Model, Lightening Aura) and compliance practices.</li>
<li>&amp;#x1F50D;Nice to haves: Strong knowledge of Apex, LWC, SFDX, SOQL, and CI/CD tools (Copado, Flosum, Gearset).</li>
<li>&amp;#x1F3C5; Preferred certifications: Salesforce Platform Developer I/II, Health Cloud Accredited Professional, DevOps Center Specialist, Security &amp; Privacy Accreditation.</li>
</ul>

Salesforce Developer

<h3>Job Description</h3>
Salesforce Service Cloud Architect
Onsite at Hartford, CT or Minneapolis, MN
Contract
Required:
• 10+ years of hands-on experience in configuring and customizing Salesforce Service Cloud.
• Experience with Salesforce Lightning, including Aura Components and LWC (Lightning Web Components).
• Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Cloud applications.
• Leverage standard Service Cloud functionality wherever possible and customize only as per business needs.
• Design and develop solutions that comply with Salesforce best practices, enterprise standards, and operational guardrails.
• Strong understanding of web services (SOAP, REST), security models, integration patterns, and methods.
• Proficiency in HTML, CSS, and JavaScript for UI customization.
• Experience in Service Cloud implementation, configuration, data migration, and integrations with external systems.
• Expertise in Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Entitlements.
• Design and implement Service Processes, including automation using Flows, Process Builder, and OmniScripts.
• Familiarity with Einstein Bots, Live Agent, and Field Service Lightning for advanced service capabilities.
• Experience in reporting and analytics using Salesforce Reports, Dashboards, and Service Cloud-specific KPIs.
• Design and/or build integrations between Service Cloud and third-party applications or data sources.
• Exposure to Health Cloud, Salesforce CDP, and Experience Cloud is an added advantage.
• Excellent communication and verbal skills.
 
Certifications:
• Salesforce Service Cloud Consultant
• Salesforce Administrator
• Salesforce Platform Developer I
• (Nice to have) Salesforce Advanced Administrator
About Ampstek
Ampstek is a global IT solutions partner serving clients across North America, Europe, APAC, LATAM, and MEA. We specialize in delivering talent and technology solutions for enterprise-level digital transformation, trading systems, data services, and regulatory compliance.
Contact:
Snehil Mishra
&amp;#x1F4E7; <a href="mailto:snehil@ampstek.com" target="_blank">snehil@ampstek.com</a>
&amp;#x1F4DE; Desk: 609-360-2673 Ext. 125
&amp;#x1F517; LinkedIn
&amp;#x1F310; <a href="http://www.ampstek.com" target="_blank">www.ampstek.com</a>

Salesforce Service Cloud Architect

<h3>Job Description</h3>
Position Overview
 The Senior System Administrator will be responsible for administering and maintaining systems across both SIPR and NIPR networks. This includes oversight of system performance, security hardening, troubleshooting, patch management, and supporting modernization efforts in both on-premises and cloud environments. The role requires an individual comfortable operating in highly regulated DoD environments, applying STIGs, supporting RMF compliance, and ensuring system readiness for mission demands.
 
Key Responsibilities
<ul>
<li>Administer and maintain Linux and Windows server environments across SIPR and NIPR networks.</li>
<li>Lead advanced troubleshooting, diagnostics, and root-cause analysis for complex system issues.</li>
<li>Implement and maintain compliance with STIGs, RMF controls, and DoD cybersecurity policies.</li>
<li>Manage AWS resources, including EC2 instances, IAM, VPC configurations, storage, and security settings.</li>
<li>Oversee system upgrades, patching cycles, configuration management, and performance tuning.</li>
<li>Support network-connected system operations, including DNS, DHCP, routing, and switching interactions.</li>
<li>Develop and maintain technical documentation, configuration baselines, and system procedures.</li>
<li>Collaborate with cybersecurity, engineering, and operations teams to ensure system integrity and mission readiness.</li>
<li>Provide mentorship and technical guidance to junior administrators and support staff.</li>
</ul>
 
Required Qualifications
<ul>
<li>Active Top Secret clearance.</li>
<li>6–10+ years of experience in system administration supporting DoD or similarly regulated environments.</li>
<li>Proficiency with Linux (RHEL preferred) and Windows Server administration.</li>
<li>Experience working in both classified and unclassified environments.</li>
<li>Strong understanding of RMF, STIGs, and DoD security standards.</li>
<li>Hands-on experience managing AWS cloud environments.</li>
<li>Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP).</li>
<li>Active Security+ certification (required under DoD 8570 IAT II guidelines).</li>
</ul>

Sr Systems Administrator (Top Secret)

<h3>Job Description</h3>
We’re seeking a Senior Applications Support Engineer who thrives in fast-paced environments and enjoys solving complex technical challenges. This highly visible and impactful role will put you at the center of enterprise operations—your expertise will directly enhance productivity, security, and scalability across the organization.
 
What You’ll Do:
<ul>
<li>Provide tier 2/3 support for mission-critical applications including Okta, JAMF, Google Workspace, Zoom Enterprise, Zendesk, NetSuite, HubSpot, and others.</li>
<li>Manage identity governance, including SSO, MFA, provisioning, and full user lifecycle management.</li>
<li>Optimize workflows and implement automation using Zapier, APIs, or custom scripts.</li>
<li>Build dashboards, audits, and reports that transform data into actionable insights.</li>
<li>Create and maintain clear documentation, training materials, and lead onboarding sessions for end users.</li>
<li>Collaborate across teams and coordinate with vendors for escalations and feature enhancements.</li>
</ul>
 
What We’re Looking For:
<ul>
<li>5+ years of experience in SaaS administration within high-growth or high-performance environments.</li>
<li>Strong expertise in Okta, JAMF, Google Workspace Enterprise, Zoom Enterprise, and other core SaaS platforms.</li>
<li>Proactive troubleshooting, analytical, and communication skills with a customer-focused mindset.</li>
</ul>
 
Nice to Have:
<ul>
<li>Scripting experience (PowerShell, Bash, or Python).</li>
<li>Familiarity with automation tools such as Zapier, Make, or Google Apps Script.</li>
<li>Understanding of compliance frameworks (PCI, HIPAA) and Zero Trust security principles.</li>
</ul>
 
Why Join:
<ul>
<li>Work directly with senior leadership on high-impact initiatives.</li>
<li>Gain exposure to enterprise SaaS strategy, automation, and system integration.</li>
<li>Shape workflows that drive efficiency across the business.</li>
<li>Join a culture that rewards innovation, speed, and operational excellence.</li>
</ul>

Sr. Applications Support Engineer

<h3>Job Description</h3>
Opportunity Overview
The Director of Information Technology (IT) is responsible for providing strategic and operational leadership across the All Flex Solutions locations, overseeing IT strategy, ERP/business systems, cybersecurity and regulatory compliance, team development, and enterprise infrastructure. This role ensures that technology systems, processes, and capabilities enable the company’s long-term growth, operational excellence, and multi-site consistency.
 
The Director of IT position offers a unique opportunity to shape the future of All Flex Solutions during a period of integration, modernization, and growth. As a strategic business partner, the IT Director will lead the development of a best-in-class, scalable IT infrastructure and ERP ecosystem while building and mentoring a strong, high-performing IT team.
 
This leader will work alongside engaged executives across the organization and benefit from a committed owner in Granite Partners. The role provides a platform to influence enterprise strategy, enhance operational capability, strengthen cybersecurity and compliance posture, and implement technology initiatives that will position All Flex Solutions for the next generation of manufacturing excellence.
 
The Position
The Director of IT provides the vision and leads in the design, development, and implementation of information technology initiatives that create customer and business value.
 
This is an opportunity to be instrumental in a multi-year digital strategy and transformation that is underway across All Flex Solutions. The individual in this role will collaborate with leaders throughout the Granite community as a member of the Technology Affinity and the NetSuite Leadership Group.
 
Key responsibilities include:
 
IT Strategy
<ul>
<li>Provide strategic leadership of the IT function across All Flex Solutions sites, ensuring consistent processes, practices, and cybersecurity procedures companywide.</li>
<li>Build and evolve the IT organizational structure, capabilities, and strategic roadmap to support current operations and future growth.</li>
<li>Lead the development and execution of technology initiatives that enhance competitiveness, operational efficiency, and profitability.</li>
<li>Communicate the IT vision, roadmap, project priorities, service commitments, and performance metrics to executive leadership, the IT team, and broader employee groups.</li>
<li>Develop and manage IT budgets, ensuring appropriate funding for the project pipeline, infrastructure needs, and strategic initiatives.</li>
<li>Establish strong vendor, licensing, and consulting partnerships that maximize value, reliability, and scalability of IT investments.</li>
<li>Optimize the return on IT investments by selecting cost-justified solutions based on performance, reliability, supportability, upgrade paths, and industry trends.</li>
<li>Implement a right-sized governance model that prioritizes technology initiatives, allocates resources effectively, and ensures alignment between IT and business objectives.</li>
<li>Engage monthly with technology leaders of the Granite Companies in high impact Technology Affinity meetings to share blueprints, practices, resources, training, progress, plans, and support.</li>
</ul>
 
ERP &amp; Business Systems
<ul>
<li>Drive optimization of NetSuite and integrated systems by translating operational requirements into scalable, sustainable technology solutions.</li>
<li>Ensure high availability, reliability, and performance of core application systems that support production, supply chain, sales, and other critical business operations.</li>
<li>Partner with cross-functional teams to identify opportunities for process automation, workflow improvements, system enhancements, and application integrations.</li>
<li>Deliver actionable analytics, dashboards, and reporting tools to empower data-driven decision-making across the company.</li>
<li>Oversee user support and training programs that increase system adoption, maximize ROI, and reduce manual workarounds.</li>
</ul>
 
Leadership Development &amp; Team Planning
<ul>
<li>Lead, mentor, and develop the IT team—promoting high performance, technical growth, and a strong customer-service mindset.</li>
<li>Build a pipeline of IT talent through active sourcing, coaching, and succession planning.</li>
<li>Serve as a trusted business partner, fostering collaboration between IT and all departments to ensure aligned priorities and effective execution.</li>
<li>Regularly assess staffing needs and organizational capabilities; guide build-vs-buy decisions related to outsourcing, contractors, and in-house expertise.</li>
<li>Establish a culture of accountability, continuous improvement, and clear communication within the IT organization.</li>
</ul>
 
IT Infrastructure &amp; Operations
<ul>
<li>Set and execute the strategic direction for the company’s IT infrastructure, ensuring systems can support current operations while enabling scalability and future growth.</li>
<li>Ensure that infrastructure architecture—including network, cloud, telecommunications, cybersecurity controls, and production systems—reflects best practices and delivers high reliability and performance.</li>
<li>Develop and enforce IT policies, standards, and procedures to ensure consistent service delivery, security compliance, and operational efficiency.</li>
<li>Oversee the selection, implementation, and ongoing management of all enterprise technology platforms, including NetSuite, manufacturing systems, networks, and end-user hardware.</li>
<li>Establish and monitor KPIs to measure IT performance in areas such as system uptime, service desk responsiveness, project delivery, cybersecurity posture, cost efficiency, and user satisfaction.</li>
<li>Lead the continuous improvement of IT operational processes, ensuring robust support for production environments and minimizing downtime risk.</li>
</ul>
 
Cybersecurity, CMMC &amp; ITAR Compliance 
<ul>
<li>Own the company’s cybersecurity strategy, ensuring protection of systems, data, intellectual property, and manufacturing operations.</li>
<li>Lead and maintain compliance with CMMC (Cybersecurity Maturity Model Certification) requirements—defining controls, implementing required processes and documentation, and preparing the organization for assessments and ongoing audits.</li>
<li>Ensure all technology systems, data handling processes, and third-party relationships comply with ITAR (International Traffic in Arms Regulations), including access controls, data residency, user screening, and secure storage of controlled technical information.</li>
<li>Oversee vulnerability management, incident response planning, access management, and security awareness training across the organization.</li>
<li>Ensure all systems and infrastructure follow industry-standard security frameworks and align with regulatory requirements.</li>
<li>Partner with executive leadership to assess risk, develop mitigation plans, and ensure cybersecurity is integrated into technology decisions and system designs.</li>
<li>Evaluate and manage third-party vendors, MSPs, and software partners to ensure they meet security and CMMC standards.</li>
<li>Monitor and report on the company’s cybersecurity posture, ensuring continuous improvement and timely remediation of identified risks.</li>
</ul>
 
Candidate Profile
This key leadership position requires seven or more years of information technology experience in a manufacturing environment with an understanding of ERP systems. The successful candidate will likely be technically oriented and inclined to maximize his/her contribution to the company. An undergraduate degree is required; an advanced degree is desired.
 
The ideal candidate is a hands-on, proactive leader with the confidence and assertiveness to drive results. They thrive in a fast-paced, evolving environment and can manage multiple priorities with composure and focus. Strong organization, clear action orientation, and the ability to influence others are essential. Precision, attention to detail, and the capacity to work independently are critical to success in this role.
 
This individual must have the ability to create consultative business partnerships and serve as a key advisor to the senior leadership team. Experience establishing and implementing information technology best practices and raising the overall level of sophistication of the function is required.
 
Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) experience and/or awareness preferred. Need to be a U.S. person, as defined by law, due to ITAR compliance requirements.
 
Locations
All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The IT Director will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield.
 
Compensation &amp; Benefits
We offer a competitive base salary in the $150,000 to $180,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
 
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it’s needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

Director of Information Technology

<h3>Job Description</h3>
Position Overview
As a Jr. Systems &amp; Network Administrator, you will be responsible for:
· Providing technical support to all clients.
· Support of workstations, servers, network infrastructure, and phone systems.
· Resolving issues for clients via phone or electronically
· Tracking customer issues and adhere to established SLAs and processes.
· Participating in an after-hours rotation, typically three to four times each year.
· Utilizing ConnectWise for detailed documentation, issue tracking, and seamless client communication.
 
Required Skills
 
· Effective communication skills, both verbal and written.
· Technical expertise in PC Operating Systems (Windows 11, 10, and 7).
· Basic to intermediate knowledge of Windows Server Operating Systems (2012R2 to 2022) 
· Proficient with On-Prem Exchange and Microsoft 365’s Email, OneDrive, SharePoint, and Azure
· Troubleshooting of network infrastructure including Firewalls, Switches, Networking protocols, VLANs, VPN, and QOS.
· Familiarity with security tools like MDR, EDR, and A/V.
· Familiarity with VOIP.
· Industry certifications like A+, Network+, Security+, Microsoft 365, SonicWall, Windows Client or Windows Server are preferred.
 
Qualifications
· Previous experience in the IT industry (3+ years minimum)
· Strong interpersonal communication skills to maintain professionalism in high-pressure situations.
· Strong critical thinking skills with the ability to approach challenges creatively and consider multiple perspectives.
· Exceptional attention to detail, organizational skills, and ability to document tasks thoroughly.
An individual that excels in collaboration and teamwork.

Jr Systems Administrator

<h3>Job Description</h3>
JOB TITLE: Telecommunications Analyst
 
 
JOB SUMMARY
The Telecommunications Analyst is responsible for supporting Terumo BCT’s global voice and collaboration systems, with a primary focus on Microsoft Teams Voice and NICE CXone contact center technologies. This position ensures reliable, high-quality voice and contact center services for users across the enterprise, including global call centers in the U.S. and Belgium. The analyst provides day-to-day technical support, configuration, and maintenance of cloud-based telephony systems, Session Border Controllers (SBCs), SIP trunking, call routing, and voice analytics. The ideal candidate is a technically skilled, customer-focused professional who excels in troubleshooting, documentation, and cross-team collaboration in a global IT environment.
 
ESSENTIAL DUTIES
<ul>
<li>Operate under the direction of the Manager, Network and Telecommunications to support enterprise voice and contact center systems.</li>
<li>Configure, maintain, and optimize Microsoft Teams Voice including Direct Routing, Operator Connect, Auto Attendants, Call Queues, and device policies.</li>
<li>Administer and support NICE CXone contact center functionality including user provisioning, call flows, skill-based routing, IVRs, and reporting.</li>
<li>Manage Session Border Controllers (AudioCodes, Ribbon, or equivalent) and SIP trunking to ensure stable and secure voice connectivity.</li>
<li>Monitor and analyze system performance, voice quality, and utilization metrics; identify and resolve potential issues proactively.</li>
<li>Coordinate with network engineering teams to maintain QoS, voice VLANs, and connectivity across on-premises and cloud environments.</li>
<li>Provide Tier-2/3 support for complex Teams Voice and NICE CXone incidents, performing root cause analysis and remediation.</li>
<li>Maintain clear documentation including call flows, dial plans, configuration guides, and operational procedures.</li>
<li>Collaborate with security and infrastructure teams to ensure telephony solutions comply with IT governance and security policies.</li>
<li>Evaluate new capabilities within Microsoft Teams and NICE CXone that improve efficiency, user experience, or business outcomes.</li>
<li>Support ITIL-based processes for incident, problem, and change management and participate in Agile projects as needed.</li>
<li>Participate in a global on-call rotation supporting enterprise voice and contact center operations.</li>
</ul>

OTHER DUTIES AND RESPONSIBILITIES
<ul>
<li>Must be able to work non-standard hours as needed.</li>
<li>Occasional travel may be required to support U.S. and international sites.</li>
</ul>
 
 
MINIMUM QUALIFICATION REQUIREMENTS
 
Education
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field — or equivalent combination of education and experience.</li>
</ul>
 
Experience
<ul>
<li>Minimum 3 years experience supporting enterprise voice or unified communications systems.</li>
<li>Hands-on experience with Microsoft Teams Voice configuration and administration.</li>
<li>Experience supporting or maintaining cloud-based contact center solutions (NICE CXone strongly preferred).</li>
<li>Experience managing SBCs, SIP trunking, and call routing.</li>
<li>Working knowledge of network fundamentals (IP addressing, QoS, routing, switching, VLANs).</li>
<li>Experience working in global or multi-site environments is preferred.</li>
</ul>

Skills
<ul>
<li>Deep understanding of Microsoft Teams Voice architecture and management.</li>
<li>Proficiency with NICE CXone administration, analytics, and reporting.</li>
<li>Strong knowledge of SIP, codecs, SBC configuration, and voice quality troubleshooting.</li>
<li>Familiarity with PowerShell scripting for Teams Voice automation.</li>
<li>Excellent analytical, documentation, and customer service skills.</li>
<li>Ability to communicate effectively with both technical and non-technical stakeholders.</li>
<li>Strong organization and multitasking abilities within a fast-paced, global IT environment.</li>
<li>Knowledge of ITIL and Agile practices preferred.</li>
</ul>
 
Certificates, Licenses, Registrations
<ul>
<li>Microsoft Certified: Teams Voice Engineer Associate (highly desired)</li>
<li>NICE CXone Certified Engineer or similar contact center certification (preferred)</li>
<li>Cisco CCNA or equivalent foundational network certification</li>
</ul>
 
 
PHYSICAL REQUIREMENTS
Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.
 
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

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