<h3>Job Description</h3>
Job Description
POSITION SUMMARY: The Help Desk Support Analyst I will be responsible for providing first-level contact for incoming systems issues. The Analyst plays a crucial role in maintaining the efficiency and productivity of our organization by ensuring timely and effective resolution of IT-related problems. Responsibilities will include troubleshooting hardware and software problems, providing basic technical support, and escalating more complex issues as needed. You will play a crucial role in maintaining the efficiency and productivity of our organization by ensuring timely and effective resolution of IT-related problems.
ESSENTIAL RESPONSIBILITIES:
<ul>
<li>Technical Support: Respond to and resolve incoming support requests via phone, email, or ticketing system in a timely and professional manner.</li>
<li>Troubleshooting: Diagnose and resolve basic hardware, software, and network issues. This includes setting up new user accounts, installing software, and troubleshooting common problems.</li>
<li>Documentation: Maintain accurate records of all support requests and resolutions in the ticketing system. Document issues, solutions, and recurring problems to help improve overall support processes.</li>
<li>User Assistance: Provide guidance and support to end-users on how to use software applications, operate hardware, and follow IT policies and procedures.</li>
<li>Escalation: Identify and escalate complex technical issues to Tier 2 or higher-level support teams as needed, ensuring clear and detailed information is provided for resolution.</li>
<li>System Monitoring: Monitor and report on system performance, alerting higher-level support staff to potential issues or irregularities.</li>
<li>Training and Development: Stay current with new technologies and best practices in IT support. Participate in ongoing training and development activities to improve technical skills and knowledge.</li>
</ul>
<ul>
<li>Other duties as assigned. </li>
</ul>
Required Education and Experience:
<ul>
<li>High school diploma or equivalent required; Associate's degree in Computer Science, Information Technology, or a related field preferred. Bachelor’s Degree Preferred</li>
<li>1-2 years of experience in a technical support or help desk role preferred, but entry-level candidates with relevant skills and a strong willingness to learn are encouraged to apply.</li>
<li>Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications. Familiarity with networking concepts is a plus.</li>
<li>Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar are a plus but not required.</li>
</ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Strong verbal and written communication skills required. The employee frequently is required to sit for long periods of time; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Repetitive motion of upper body required for extended use of computers and telephones. Position requires the ability to install, carry, lift and move equipment up to 50 lbs. on a regular basis. 
Position Type/Expected Hours of Work:
This is a full-time position that requires regular and reliable on-site attendance. Days and hours of work are 8am-5pm. Based on business need, the ability to work a flexible schedule, including some overtime as approved in advance. This position will participate in a revolving on-call schedule, being on-call for one week a month to respond to after-hours issues. 
Travel:
This position will require occasional travel to other clinic locations.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement 
White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Help Desk I

<h3>Job Description</h3>
Job Description
Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling.
About the Role
Our software team is growing and we are looking for a talented engineer to join our agile, world-class team. In this role, you will design, develop, and test control algorithms to enable fully coordinated, whole-body manipulation behaviors, enhancing Digit's motion capabilities and autonomy in real-world deployments.
About the Work
<ul>
<li>Solve whole-body robot coordination problems (including modeling, simulation, estimation, compensation) related to robust execution of manipulation trajectories and teleoperation</li>
<li>Design and implement high-performance control algorithms for real-time on-robot execution</li>
<li>Develop simulation and hardware experiments; perform failure analysis to evaluate and improve software reliability </li>
<li>Collaborate with the Test team to expose, analyze and solve hardware issues</li>
<li>Create compelling demonstrations that push Digit's capabilities to its limits</li>
</ul>
About You
<ul>
<li>5+ years of experience in robotics control, including research-level and industry experience, preferably applied to mobile manipulation robots</li>
<li>Experience with one or more of the following: Optimal Control, Model-Predictive Control, State Estimation, Control Systems Theory. Bonus qualification: experience with Machine Learning</li>
<li>MS or Ph.D. in robotics, computer science, or related field or have equivalent industry experience</li>
<li>Strong software experience in modern C++ and Python</li>
<li>Familiarity with standard agile development tools and practices, including Jira, Git, feature branching, CI/CD workflows</li>
<li>Authorization to work in the USA</li>
</ul>
Benefits 
<ul>
<li>401(k) Plan: Includes a 6% company match.</li>
<li>Equity: Company stock options.</li>
<li>Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.</li>
<li>Benefit Start Date: Eligible for benefits on your first day of employment.</li>
<li>Well-Being Support: Employee Assistance Program (EAP).</li>
<li>Time Off:
<ul>
<li>Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.</li>
<li>Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.</li>
</ul>
</li>
<li>On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.</li>
<li>Parental Leave: Generous paid parental leave programs.</li>
<li>Work Environment: A culture that supports flexible work arrangements.</li>
<li>Growth Opportunities: Professional development and tuition reimbursement programs.</li>
<li>Relocation Assistance: Provided for eligible roles.</li>
</ul>
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.
Apply Now: <a href="https://grnh.se/b444bbd04us" target="_blank">https://grnh.se/b444bbd04us</a>

Senior Robotics Software Engineer, Controls

<h3>Job Description</h3>
Job Description Responsibilities:
<ul>
<li>Design, build, and maintain scalable backend applications using Python and the Django framework</li>
<li>Implement RESTful APIs and integrate third-party services</li>
<li>Deploy models and data applications on AWS or similar cloud platforms </li>
<li>Work closely with business analysts and data scientists to automate financial workflows and support underwriting and credit modelling</li>
<li>Optimize code for performance and scalability; participate in code reviews and collaborative design discussions</li>
<li>Work with relational and NoSQL databases (PostgreSQL, Oracle, MongoDB, etc.) and optimize database queries.</li>
<li>Support full software development lifecycle: requirement gathering, architecture, development, testing, deployment, and documentation</li>
<li>Employ version control (Git), CI/CD pipelines, Containerisation (Jenkins, Docker, Kubernetes) and deployment, and automated testing best practices</li>
<li>Troubleshoot and maintain core data pipelines and APIs for loss mitigation, credit models, and financial services applications</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s or master’s degree in computer science, Engineering, or related quantitative field</li>
<li>6+ years’ experience in professional software development with Python and Django required (preferably in finance, data, or enterprise domains) </li>
<li>Deep knowledge of Python libraries (NumPy, Pandas), REST API development, and backend system integration</li>
<li>Cloud deployment experience (AWS preferred); Docker, Jenkins, and CI/CD tools highly desired</li>
<li>SQL database expertise (PostgreSQL, MySQL) and understanding of data ETL concepts</li>
<li>Experience with frontend technologies (Angular, React, JavaScript) is a plus</li>
<li>Strong communication skills and ability to work in cross-functional Agile team</li>
<li>Commitment to security, privacy, and regulatory standards</li>
</ul>
Key Skills to Highlight Technical Skills
<ul>
<li>Python programming: Advanced proficiency in software development and scripting</li>
<li>Django framework: Building REST APIs, scalable web applications, and modular backend systems</li>
<li>Cloud technologies: Experience with AWS or comparable cloud platforms for deployment and scaling</li>
</ul>
<ul>
<li>Database management: Work with relational and NoSQL databases (PostgreSQL, Oracle, MongoDB, etc.) and optimize database queries.</li>
</ul>
<ul>
<li>Version control and CI/CD: Git(GitHub Actions, GitLab CI), Jenkins, Docker, Kubernetes for seamless development workflows. Familiarity with containerization (Docker, Kubernetes)</li>
<li>Automated testing: Unit, integration, and system testing for reliable code</li>
<li>Data analysis libraries: Experience with Pandas, NumPy, and related tools</li>
</ul>
Preferred :
<ul>
<li>Experience in financial services / mortgage industry or highly regulated environments.</li>
<li>Knowledge of asynchronous frameworks (Celery, RabbitMQ, Kafka).</li>
<li>Familiarity with front-end frameworks (React, Angular, or Vue.js).</li>
<li>Exposure to data engineering or machine learning integration with Python.</li>
<li>Understanding of security best practices (OAuth2, JWT, SSL, SAML).</li>
</ul>
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Python Developer

<h3>Job Description</h3>
Job DescriptionJob Title: Dynamics Admin/Dev Tech Specialist Senior (Hybrid) Location: Washington, DC Duration:&nbsp;12 Months+ Job Description: The Client seeks a skilled and experienced Dynamics 365 CRM Administrator /Developer lead to join our project, STAAND. As a senior technical consultant, you will be responsible for the backend Dynamics 365 solution, including leveraging XRM Toolbox/plugins, running advanced XML queries, Dataverse custom entities, pipeline deployment management, Solution configuration, and development to meet business needs. In addition, you will be responsible for developing business process flow diagrams, supporting Product Owners in creating user stories and acceptance criteria, and collaborating with various stakeholders to capture, refine, and deliver business requirements into a working solution. The specific responsibilities include:
<ul>
<li>Provide Dynamics backend support involving XRM Toolbox/Plugins, Advanced XML Queries and Dataverse custom entities to manage data fix, hotfix, patch updates, and scheduled monthly product enhancements</li>
<li>Leverage Power Platform components including power automate, copilot studio and power apps/pages features to process backlog requests and tier 4 support requests </li>
<li>Manage AzureDevOps (ADO) deployment pipeline with integrated code repository for various environments supporting Dev, QA, Training, PreProd and Prod</li>
<li>Serve as hands-on Dev lead overseeing technical development and configuration management, including Sprint ceremonies</li>
<li>Review, design, and implement Azure DevOps (ADO) R2 Feedback work items and R2 User Stories Backlog for Product Owners</li>
<li>Configure/Develop No-Code/low-code power App pages to address major pain points for R2 Program Staff members based on prioritized user stories in ADO.</li>
<li>Coordinate with the STAAND team to facilitate code release and deployment.</li>
<li>Review R2 Feedback from POs and recommend design options.</li>
<li>Conduct targeted Solution Modeling/Design sessions with POs/SMEs</li>
<li>Develop technical/design specs for the Development team.</li>
<li>Demo final changes/business flow to the POs/SMEs</li>
<li>Provide recommendations on process reengineering.</li>
<li>Coordinate design with Technical Leadership</li>
<li>Manage CRM Security, configuration, APIs, PowerApps Portal and platform release updates.</li>
<li>Configure CRM Dashboards, views and manage enhancements.</li>
<li>Coordinate with MS Premier Support for troubleshooting issues and work on escalation/resolution</li>
<li>Update ADO work items, queries, and dashboard to manage and track workstream activities</li>
<li>Support release cycle, maintain STAAND R2 Code base, code merge and automated code quality check.</li>
<li>Advisory support to Product Owners (POs)</li>
<li>Provide guidance to POs to understand workflows.</li>
<li>Showcase configuration options to improve experience or address pain points</li>
<li>Walkthrough Dynamics screens and workflow to deep-dive into specific areas</li>
<li>Guidance to Quality Assurance (QA), Reports, and Training Team</li>
<li>Create tip sheets to support QA and training activities</li>
<li>Provide targeted walkthrough of scenarios for QA and training team</li>
<li>Provide clarification and answer technical questions from the QA and training team.</li>
<li>Weekly Status Updates/Project Meeting Participation</li>
<li>Provide Weekly Status Updates on tasks completed and pending work items.</li>
<li>Participate in scheduled Project Meetings</li>
</ul>
 Skills: &nbsp;SkillsRequired / DesiredAmountof ExperienceBachelor’s degree in IT or related field or equivalent experience &nbsp;Required15YearsDevelopment lead experience overseeing technical implementation and configuration management, including participation in Agile sprint ceremoniesRequired11YearsPrepare complex configuration, design, technical and architectural documentationRequired11YearsHands-on involvement in complex, large-scale technology initiativesRequired11YearsSkilled in LAN/WAN network technologiesRequired10YearsBackground in server operations and support for both Linux and Windows systemsRequired10YearsBackground in Human Services and Child WelfareRequired10YearsD365 and Power Apps Administration experienceRequired6YearsSkilled in Dynamics 365 development and functional configuration, with hands-on experience in implementing automated deployment pipelinesRequired6YearsExperience with Power Automate, Azure Dev Ops and Azure App Services&nbsp; &nbsp; &nbsp;Required6YearsMS Visio Experience&nbsp;Required3YearsProvided support to the District of Columbia Child and Family Services Agency (DC CFSA)Required1YearsProven experience in managing projects from initiation to deliveryHighly desired5Years &nbsp;
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Dynamics Admin/Dev Tech Specialist Senior (Hybrid)

<h3>Job Description</h3>
Job Description
TITLE: Dynamics Admin/Dev Tech Specialist Senior
LOCATION: Washington, DC/&nbsp;Hybrid
MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 16 years
INTERVIEWS: In person
Job Description: 
The client is looking for the Dynamics Admin/Dev Tech Specialist Senior. The client seeks an experienced IT consultant to support D365 Solution Administration, Development, and pipeline deployment, with a minimum of 15 years of relevant experience
Complete Description:
The client seeks a skilled and experienced Dynamics 365 CRM Administrator /Developer led to join our project. As a senior technical consultant, you will be responsible for the backend Dynamics 365 solution, including leveraging XRM Toolbox/plugins, running advanced XML queries, Dataverse custom entities, pipeline deployment management, Solution configuration, and development to meet business needs. In addition, you will be responsible for
developing business process flow diagrams, supporting Product Owners in creating user stories and acceptance criteria, and collaborating with various stakeholders to capture, refine, and deliver business requirements into a working solution.
Skills: 
· Bachelor’s degree in IT or related field or equivalent experience. Required 15 Years
· Development lead experience overseeing technical implementation and configuration management, including participation in Agile sprint ceremonies. Required 11 Years
· Prepare complex configuration, design, technical and architectural documentation. Required 11 Years
· Hands-on involvement in complex, large-scale technology initiatives. Required 11 Years
· Skilled in LAN/WAN network technologies. Required 10 Years
· Background in server operations and support for both Linux and Windows systems. Required 10 Years
· Background in Human Services and Child Welfare. Required 10 Years
· D365 and Power Apps Administration experience. Required 6 Years
· Skilled in Dynamics 365 development and functional configuration, with hands-on experience in implementing automated deployment pipelines. Required 6 Years
· Experience with Power Automate, Azure Dev Ops and Azure App Services. Required 6 Years
· MS Visio Experience. Required 3 Years
· Provided support to the District of Columbia Child and Family Services Agency (DC CFSA). Required 1 Year
· Proven experience in managing projects from initiation to delivery. Highly Desired 5 Year
Company DescriptionAHU Technologies Inc specializes in IT consulting, development services, and technology staffing solutions for top corporations in the United States. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives. In addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles. Our staffing services help companies quickly scale their teams with the right talent for specialized technology needs. Our growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide. 
<h3>Company Description</h3>
AHU Technologies Inc specializes in IT consulting, development services, and technology staffing solutions for top corporations in the United States. We pride ourselves on delivering customized IT solutions across various industries, helping clients manage costs efficiently and focus their in-house resources on strategic initiatives.\r\n\r\nIn addition to project-based services, we offer end-to-end recruitment and staffing support, providing clients with highly qualified IT professionals for both contract and full-time roles. Our staffing services help companies quickly scale their teams with the right talent for specialized technology needs.\r\n\r\nOur growing talent pool is equipped to handle a wide range of development projects, including media and entertainment, ERP solutions, data warehousing, web applications, telecommunications, and healthcare for clients worldwide.

: Dynamics Admin/Dev Tech Specialist Senior

<h3>Job Description</h3>
Job Description
Information Security Engineer (PERM) Location: Remote (Applicant needs to be in NYC area, NJ, MA, CT, Washington DC or South Florida) Salary: $145 - 155K
<ul>
<li>
Bonuses are discretionary on a year-to-year basis, but employees usually do receive them. Start date determines eligibility.
</li>
</ul>
Notes:
<ul>
<li>
This role can be "pretty much" remote. They just want the employee to be somewhat close to one of their&nbsp;offices in case the firm has an urgent need for the person to be present (in-person) for a meeting.
</li>
</ul>
Role Overview
We're seeking an experienced Information Security Engineer to protect and advance the security of our virtualized, hybrid, and cloud environment. As part of a small, highly skilled team, you'll work directly with the Director of Information Security to identify risks, strengthen defenses, and ensure the integrity of our systems.
In this role, you'll design and implement advanced security measures, lead continuous improvement efforts, and respond to emerging threats. Your work will be critical in safeguarding sensitive client data, maintaining business resilience, and ensuring compliance with the highest security standards.
Key Responsibilities
Core Security Engineering
<ul>
<li>
Review and strengthen security controls for the Citrix virtualized environment.
</li>
<li>
Perform advanced threat hunting, malware analysis, and incident response.
</li>
<li>
Conduct vulnerability assessments, analyze logs, and drive remediation.
</li>
</ul>
Cloud &amp; Collaboration Security
<ul>
<li>
Assess and improve Microsoft 365 security (Exchange Online, SharePoint, Teams, Defender for O365).
</li>
<li>
Secure the Azure AD domain and tenant configuration.
</li>
</ul>
Operational Excellence
<ul>
<li>
Maintain and enhance incident response playbooks.
</li>
<li>
Collaborate with IT, NetOps, and technical teams to support secure deployments.
</li>
<li>
Support audits, risk assessments, and implement hardening measures.
</li>
</ul>
Required Skills
<ul>
<li>
5+ years in cybersecurity or infrastructure security roles.
</li>
<li>
Expertise with Citrix (ADC/NetScaler), Hyper-V, and endpoint isolation.
</li>
<li>
Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, segmentation.
</li>
<li>
Strong documentation and communication skills.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Familiarity with PKI, certificate lifecycle, and encryption protocols.
</li>
<li>
Experience with SIEM, EDR, MDM tools, and threat intelligence.
</li>
<li>
Knowledge of NIST, ISO 27001.
</li>
<li>
CISSP, GCIA, GCIH, OSCP, or similar.
</li>
</ul>
Company DescriptionConnexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve. 
<h3>Company Description</h3>
Connexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

Information Security Engineer

<h3>Job Description</h3>
Job DescriptionSalary: 70,000 - 95,000 
Based in Falls Church, VA, MPS is a Small Business, dedicated to empowering our clients through innovative change management services, with a focus on organizational effectiveness. Founded by a former Peace Corps volunteer, our consultants have served executives in the federal sector for over a decade, working on several high-profile initiatives. We pride ourselves on being experienced consultants, trusted advisers, and reliable partners. As a designated Employer of National Service, our core value is a commitment to public service. 
 
Technical SME
The technical subject matter expert provides guidance in hands on and remote support during pre-deployment operations across multiple sites. This role ensures seamless identification and preparedness of systems integration, Escalated and resolves complex technical issues in real time, and coordinates with on-site teams to prepare for operational readiness and performance standards. Key responsibilities includes: serves as the primary technical advisor during pre-deployment, Collaborates with cross functional teams to align pre-deployment activities with operational goals and maintains technical documentation and provides feedback to improve deployment processes.
 
Minimum Requirements
<ul>
<li>Must be a US Citizen</li>
<li>5+ years of professional work experience</li>
<li>Ability to travel up to 70% </li>
<li>Plans, designs, and oversees deployment of complex enterprise-wide or large scale information architectures including computer hardware and software, operating systems, middleware, communications hardware and software, and security components.</li>
<li>Ensures these systems are compatible and in compliance with the standards for open systems architectures as they apply to the implementation and specification of complex information management solutions.</li>
<li>Identifies necessary interfaces between enterprise solution applications and legacy IT environments.</li>
<li>Supports all program/project planning and milestone development.</li>
<li>Supports business case analysis and identification of alternative solutions and resulting business impacts.</li>
<li>Bachelor's degree in Information Systems, Computer Science, Engineering, Business or related field is required, or an additional 8 years of experience may be substituted for degree requirements</li>
</ul>
 
Preferred Requirements
<ul>
<li>VA experience preferred</li>
<li>Experience implementing Electronic Health Records</li>
</ul>
 
MPS does not discriminate on the basis of race, color, religion (creed), gender, gender identity or expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its business activities including recruiting and selection. We are committed to providing a diverse, inclusive and welcoming environment for employees, volunteers, subcontractors, vendors, and clients.

Technical SME

<h3>Job Description</h3>
Job Description
Job Description
The Scrum Master guides andfacilitates a Scrum &amp;/or Kanban team involved in a large fast-paced programimplementing complex technology for business-oriented solutions, througheffective application of the agile based SDLC (Software Delivery Life Cycle)and associated ceremonies, ensuring the agreed upon agile practice is beingfollowed. Removing impediments and fostering a high performing team with afocus on continuous improvement resulting in quality and timeliness delivery.
Scrum master experience in acomplex large-scale enterprise
Experience in an agileenvironment in other roles; such as quality assurance, development, productowner, or as an agile coach
Proven knowledge andexperience with agile software development methodologies, values, andprocedures
Demonstrated leadershipability to coach and mentor the team to reach their highest potential.Excellent team player and team builder
Ability to work with all levelsof the organization
Excellent interpersonalskills, ability to work collaboratively with diverse personality types
Ability to understandtechnical issues at a high level and communicate agile methodologies within theorganization
Must have exceptionalcommunication, organization, and time management skills
Strong ability to managemultiple agile teams and ensure a proper balance between PMO (ProjectManagement office, business and technology teams and management)
Must be self-motivated as wellas creative and efficient in proposing solutions to complex problems
Strong analytical andproblem-solving skills with a high attention to detail
Key Responsibilities
Guide, coach and motivate theteam with the goal of increasing productivity
Organize and lead Scrumceremonies
Oversee and manage scope,timeline, quality, goals and deliverables that support business goals
Remove impediments or guidethe team to remove impediments
Build a trusting and safeenvironment where problems can be raised without fear of blame, retribution, orbeing judged, with an emphasis of productive conflict resolution and problemsolving
Facilitate discussions,decision making, and conflict resolution
Prepare and present reports onthe progress and success
Coordinate activities with otherteams across the program
Partner with and support theProduct Owner
Participate in the Scrum ofScrums and partner with other Scrum Masters
Coach the team to higherlevels of maturity, at a pace that is sustainable and comfortable for the teamand organization
Organize and facilitateplanning and coordination including release / Potentially Shippable Incrementsplanning, iteration planning, daily stand-ups, iteration review/demos, andretrospectives
Ensure teams are heldaccountable to agile SDLC (Software Delivery Life Cycle) tenants and theirinternal working agreements including use of appropriate tools, standards andbest practices
Promote and demonstrate coreagile principles of collaboration, prioritization, team accountability andvisibility
Ensure the team is trackingand communicating team progress and metrics to the appropriate resources.
Facilitate and enable anenvironment of collaboration and creativity
Support and empower the teamto make appropriate commitments through story selection and task definition.
Empower the team toself-organize around achieving their commitments
Identify and remove anyimpediments/distractions that interfere with the teams ability to deliveragainst their commitments
Challenge and enable the teamto continuously improve through intentional and data driven inspect and adaptcycles (retrospectives)
Note to Vendors
This role is for a Mid-Seniorlevel Scrum Master supporting the Data Management Platform within CX. There are3 different teams under DMP. The Scrum Master will start off leading 1 of theteams and then will ramp up to take on the other 2.
The Scrum Master will besupporting a small group of proactive data engineers. Prior experience in anytype of data space would be helpful but not required.
This Scrum Master needs tohave great communication skills and excel at bringing teams together. They needto foster collaboration and connection amongst the teams that they work with.
Each team has their own way ofworking (Agile, Kanban, Scrum). They need a Scrum Master that will not be toorigid with their methodology. They should seek to evolve the teams rather thanto come in and change them.
Top 3 requirements for theideal candidate:
Local to Cincinnati and ableto come into the BTD to connect with team and stakeholders (occasional remoteis okay, but in-office is a big help for this team that works mostly in-personMonday through Thursday).
Excellent communication andteam building both in person and remote
Strong Agile and empiricalmindset that can help teams continuously improve their individual Ways ofWorking.

Scrum Master Level 2

<h3>Job Description</h3>
Job Description
This is a remote position.
Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.
Work on things that matter
Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.
Built for a remote life
Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.
Committed to high expectations and a welcoming culture
Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.
The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.
Primary Responsibilities: 
In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Software Engineer - Front End/ Back End impacts the long-term goals of the program, while contributing to the implementation of the program’s development strategy. You may serve as the discipline's primary lead when working with stakeholders and utilize strong influential skills to drive improvements in software engineering processes and practices. Primary expectations of a Senior Software Engineer - Scrum Master include:
<ul>
<li>Analyzes client environments and business procedures, develops requirements from a project's inception to its conclusion in the subject matter area for simple to moderately complex systems.</li>
<li>Assists staff with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in any specialized technical area for example: information systems architecture, networking, telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation.</li>
<li>Serves as a highly skilled expert responsible for facilitating agile processes and leading Scrum teams in the delivery of software solutions.</li>
<li>Provides deep technical knowledge of software engineering with a strong ability to guide and coach development teams through Agile best practices, Scrum ceremonies, and continuous improvement initiatives.</li>
</ul>
Basic Qualifications:
<ul>
<li>Bachelor’s degree and 8+ years of experience in related field or equivalent.
<ul>
<li>4 years must be specialized related to the specific subject area</li>
</ul>
</li>
<li>Responsible for facilitating agile processes and leading Scrum teams in the delivery of software solutions</li>
<li>This role combines deep technical knowledge of software engineering with a strong ability to guide and coach development teams through Agile best practices, Scrum ceremonies, and continuous improvement initiatives</li>
<li>Demonstrates expert-level knowledge in at least one technical area (including but not limited to frontend, backend, or infrastructure engineering)</li>
</ul>
 Preferred Qualifications:
<ul>
<li>Prior government contracting experience</li>
</ul>
To learn more about working at Ad Hoc, please visit:<a href="https://adhocteam.us/join" target="_blank">https://adhocteam.us/join</a>
Benefits:
<ul>
<li>Company-subsidized health, dental, and vision insurance</li>
<li>Flexible PTO</li>
<li>401K with employer match</li>
<li>Paid parental leave after one year of service</li>
<li>Employee Assistance Program</li>
</ul>
Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $130,000-$140,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Senior Software Engineer - Scrum Master

<h3>Job Description</h3>
Job Description
TRANSPORT / IP (TRIP) NOC TECHNICIAN
 
Location: Hill Air Force Base, Utah Schedule (FT/PT): Full Time Travel Required: No Shift: Rotating Option for Remote Work: Clearance: Secret
U.S. Citizenship: Required
 
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Our customer is the Defense Information Systems Agency (DISA) located at Hill AFB, Utah, and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). 
We are seeking a Transport / IP (TRIP) NOC Technician to support the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program. 
Primary Responsibilities 
<ul>
<li>Create and update tickets utilizing Remedy</li>
<li>Independently triage and manage ticket queue in respective technology, and provide feedback and guidance for tickets of concern</li>
<li>Monitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools</li>
<li>Perform Incident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information; identifying the fault condition and its impacts; isolating root causes; and coordinating correction of fault situations regardless of the fault in the infrastructure. Assist in developing and maintaining a centralized, known error database containing defects, failures, causes, and repair actions including workarounds taken to resolve these failures in support of incident and problem resolution</li>
<li>Notify necessary points of contacts based on essential or heightened awareness networks, circuits, or location of incidents</li>
<li>Provide incident analysis (fault Isolation): Support the fault isolation process; diagnose and troubleshoot utilizing procedures to isolate where the fault occurs; identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities; Activities include: testing, fault troubleshooting, fault localization, fault logging, and assignment</li>
<li>Support all customers to include providing global situational awareness support</li>
<li>Provide fault correction: Correct/replace faulty network elements, coordinating with other service providers as necessary; verify that service has been restored upon resolution of all customer-initiated tickets</li>
<li>Provide network/service restoration: Restore networks and service to full operation; coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs; identify failures that are attributable to a different causes and impacts; conduct reroute and normalization of services and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs); reroute routine circuits within 24 hours of notification; document reroute in the configuration management database (CMDB); provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket</li>
<li>Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support</li>
<li>Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined</li>
<li>Work directly with leadership to evaluate and provide feedback for training, standard operating procedures, and tools capabilities</li>
<li>Provide incident escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II; record, assess, track, monitor incident tickets escalated to operational infrastructure</li>
<li>Demonstrate knowledge of training, standard operating procedures, and tools within O&amp;M: Evaluate and provide feedback for training, standard operating procedures, and tools; Assist in monitoring training Network controllers within O assist in training junior-level Network controllers within O Effectively communicates with the O&amp;M team and the customer; Effectively communicates with the O&amp;M team, the customer and outside leadership to obtain or provide information on significant events or changes within the DISN; Provide technical advice and insight to peers, leadership, other NOCs within O&amp;M, and customers</li>
<li>Provide technical advice and insight to peers and customers to assist in resolution of complex issues</li>
<li>Demonstrate comprehensive understanding of and ability to apply principles, theories, and concepts of networking and have a broad understanding of other related specialty areas</li>
<li>Provide advanced level technical support of the DISN customer</li>
<li>Work independently on projects or assignments for future operations within O&amp;M and impacting the DISN</li>
<li>Resolve multi-layer complex issues that cross several NOC or domain within O&amp;M</li>
<li>Demonstrate proficiency of several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.</li>
</ul>
Basic Qualifications 
<ul>
<li>Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date</li>
<li>Ability to work in a 24/7 operation</li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN/WAN maintenance, performance management</li>
<li>Advanced Knowledge in four or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching</li>
<li>General understanding of network topologies, both transport and IP</li>
<li>Currently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.</li>
</ul>
Additional Desired Qualifications 
<ul>
<li>Tech control facility or cyber transport experience</li>
<li>Circuit actions and vendor experience </li>
<li>IP architecture experience</li>
<li>Telco NOC, inside or outside plant experience</li>
<li>Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs</li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management</li>
<li>Any additional certifications to include: CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, SolarWinds Certified Professional Program</li>
</ul>

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