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job_organization_name

city

state

<h3>Job Description</h3>
Job Description
 
 
Join One of the Fastest-Growing Companies in Government Services!
At ISN Corporation, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors, as well as the Inc. 5000 list of Fastest Growing Private Companies—two years running!
We’re not just growing fast—we’re building something great.
Why You’ll Love Working at ISN: We believe great work starts with a great workplace. Here’s what we offer to support you:
<ul>
<li>Comprehensive medical coverage with prescription benefits</li>
<li>Dental plan to keep you smiling</li>
<li>Flexible spending accounts for smarter saving</li>
<li>Company-paid short- and long-term disability insurance</li>
<li>Free basic life insurance—because we’ve got your back</li>
<li>A solid retirement plan to help you plan ahead</li>
<li>Paid time off starting on Day 1</li>
</ul>
Who We’re Looking For: You’re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do.
If you’re a self-starter with an eye for detail and a passion for excellence, we’d love to meet you.
Big Missions. Bigger Opportunities. Grow with us today!

 
ISN Corp is seeking Performance/Data Analysts to support the operations of an Organized Crime Drug Enforcement Task Force (OCDETF) program. 
Job Responsibilities:
Planning and Development of Evaluation Tools: Develops a strong monitoring and evaluation plan consistent with the DOJ and OCDETF frameworks. Coordinates the collection of data including conducting field visits for data validation.
Analysis and Evaluation of Data: Monitors the quality and completeness of data sets, contributes to the development of the program, and documents project performance against established indicators. Monitors the administration of the project plans as assigned, evaluates project performance in relation to the established goals, objectives, and performance indicators. Identifies conditions and/or activities which do not conform to laws, regulations, contractual requirements, or policies and provides corrective recommendations to the staff. Conducts a broad range of research, analysis, evaluation and fact findings of complex counter-narcotic and criminal justice intelligence programs, nationwide, and develops solutions and implementation strategies for improving them.
Reporting of Research Findings: Prepares written reports and analysis of research findings. Coordinates and/or contributes to the preparation of concept papers and design documents for field-based evaluations, desk reviews, and special studies. Selects data collection and analysis methods, drafts evaluation scopes of work and terms of reference for contractor participation.
Data Management: Coordinates the efforts of teams in Washington and the field to establish, define, and track statistical data measuring performance of counter-narcotic and organized criminal justice programs. Ensures that resources are effectively and efficiently applied to the attainment of OCDETF project goals and objectives. 
Qualifications:
-Experience in planning and developing data-driven evaluation tools.
-Expertise in statistics and analysis of data to identify and evaluate results.
-Experience in conducting complex research.
-Exceptional written and oral communications abilities, dealing in complex and technical information.
-Experience in managing task-specific teams.
 
Education: 
-Performance Data Analyst I- Bachelor's degree OR 4 years' experience
-Performance/Data Analyst II- Bachelor's degree AND 2 years' experience
-Performance Data/Analyst III- Bachelor's degree and 6 years' experience OR Master's degree and 4 years' experience
-Performance/Data Analyst IV- Bachelor's degree and 8 years' experience OR Master's degree and 6 years' experience
 
 ISN Corporation is proud to be an Equal Opportunity Employer.
We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.
ISN Corporation maintains a Drug-Free Workplace. All candidates must successfully complete a pre-employment background investigation prior to starting employment.

Performance/Data Analyst I-IV (OCDETF)

<h3>Job Description</h3>
Job Description
Now prioritizing developers with experience in game scripting or creative tech!
List of accepted countries and locations
If you’ve built games, contributed to a MUD, or worked with a game engine like Godot, your skills are highly relevant here.
Help train large-language models (LLMs) to generate smart, playable game code.
You’ll participate in the human feedback loop:
<ul>
<li>
Compare &amp; rank code snippets for game logic, scripting, or scene-building
</li>
<li>
Repair &amp; refactor AI-generated code in Lua, GDScript, or LPC for correctness and clarity
</li>
<li>
Inject feedback into the RLHF system to shape how the model reasons about code
</li>
</ul>
End result: The model learns how to write, critique, and debug game code like a real developer.
What You’ll Need
<ul>
<li>
3+ years of hands-on development experience (indie game dev counts!)
</li>
<li>
Familiarity with Lua, GDScript, or LPC/MudOS
</li>
<li>
Strong instincts for debugging gameplay or scripting bugs
</li>
<li>
Clarity in writing—this job is about explaining what’s wrong and why
</li>
<li>
Happy working asynchronously in a remote setup
</li>
</ul>
What You Don’t Need
<ul>
<li>
No prior AI/ML/RLHF background required
</li>
</ul>
Tech Stack
We welcome experience with scripting languages, game engines, and custom tooling.
Logistics
<ul>
<li>
Location: Fully remote — work from anywhere
</li>
<li>
Compensation: $30–$70/hr depending on location and seniority
</li>
<li>
Hours: Minimum 15 hrs/week, up to 40 hrs/week available
</li>
<li>
Engagement: 1099 contract
</li>
</ul>
Straightforward impact. Zero fluff. If this sounds like a fit, apply here!

Game Scripting Developer -- AI Code Evaluation & Training (Remote)

<h3>Job Description</h3>
Job Description
DevOps Engineer TS/SCI with Polygraph
Join a high-impact team supporting mission-critical systems across a dynamic customer portfolio. Were looking for an experienced DevOps Engineer to help design, build, and maintain secure, large-scale enterprise workflows on the Pega Platform. This is an opportunity to make a difference while working in a highly collaborative environment alongside developers, system engineers, and UI/UX specialists.
What You'll Do:
<ul>
<li>
Support a team of developers by implementing and maintaining multiple workflow products across a complex enterprise environment
</li>
<li>
Collaborate with system, software, and UI/UX engineers to design, deploy, and manage Pega-hosted workflows
</li>
<li>
Drive automation, CI/CD pipelines, and environment management to ensure secure and scalable deployments
</li>
<li>
Ensure all workflows meet accessibility, security compliance, and performance benchmarks
</li>
<li>
Contribute to ongoing improvements in reliability, efficiency, and scalability of DevOps practices
</li>
</ul>
What You'll Bring:
<ul>
<li>
Bachelors degree in Computer Science or a related technical field (an additional 4 years of experience may be substituted in lieu of a degree)
</li>
<li>
A minimum of 9 years of software development or engineering experience
</li>
<li>
Demonstrated experience with DevOps support for applications built on the Pega Platform
</li>
<li>
Strong background in automation, CI/CD, and cloud or virtualized environments
</li>
<li>
Active TS/SCI clearance with a current polygraph (required)
</li>
<li>
Ability to receive privileged access rights
</li>
</ul>
What We Offer:
<ul>
<li>
100% Employer-Paid Medical, Dental, and Vision Insurance
</li>
<li>
Generous Retirement Plan (401(k)/IRA with match)
</li>
<li>
Company-paid Life Insurance and AD&amp;D coverage
</li>
<li>
Paid Time Off: vacation, sick leave, and federal holidays
</li>
<li>
Short-Term and Long-Term Disability benefits
</li>
<li>
Professional development and training opportunities
</li>
<li>
Employee Assistance Program (EAP)
</li>
</ul>
If you're ready to support meaningful work through scalable DevOps solutions on the Pega Platform, we want to hear from you.

DevOps Engineer

<h3>Job Description</h3>
Job Description
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a highly skilled Senior Web Services Engineer to join our dynamic team at Ft. Meade, MD in support of the Intelligence Community.
Responsibilities:
<ul>
<li>Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.</li>
<li>Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.</li>
<li>Monitor server performance and troubleshoot issues to ensure high availability and reliability.</li>
<li>Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.</li>
<li>Implement and maintain security measures to protect web servers from threats and vulnerabilities.</li>
<li>Manage backup and recovery processes to ensure data integrity and availability in case of server failure.</li>
<li>Maintain accurate documentation of configurations, procedures, and policies.</li>
<li>Work closely with development and IT teams to support web application deployments and ensure smooth operation.</li>
<li>Provide support to users and developers for web server-related issues and inquiries.</li>
<li>Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.</li>
<li>Develop and maintain automation scripts to streamline server management tasks.</li>
<li>Ensure that web server operations comply with organizational policies and industry standards.</li>
<li>Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.</li>
</ul>
Requirements:
<ul>
<li>Bachelor's and 14 years of related experience or 19 years of related experience without a degree. </li>
<li>Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).</li>
<li>Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).</li>
<li>Experience with monitoring tools and performance tuning.</li>
<li>Familiarity with CI/CD pipelines and DevOps practices.</li>
<li>Familiarity with database management systems (e.g., MySQL, PostgreSQL).</li>
<li>Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).</li>
<li>Proficiency in scripting languages (e.g., Bash, Python, PowerShell).</li>
<li>Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.</li>
<li>Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.</li>
<li>Security + Certification</li>
<li>Active TS/SCI w/ FSP required.</li>
</ul>
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $130,000 - $180,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. 
Company DescriptionEstablished in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. 
<h3>Company Description</h3>
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.\r\n\r\nT-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.\r\n\r\nT-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.\r\n\r\nT-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Senior Web Services Engineer

<h3>Job Description</h3>
Job Description
Vivo HealthStaff is recruiting for a Data Scientist with TS/SCI Clearance in the Washington, DC/Northern Virginia area. This is a full-time position supporting a federal government-focused technology company. Regular travel to client sites and secure facilities is expected.
About the Role: Our client is an advanced analytics company supporting both government and commercial sectors. Their AI platform enables users to transform complex data into powerful visualizations and predictive models using no-code tools. The platform is currently deployed across federal agencies and major enterprise organizations.
We are seeking a skilled and motivated Data Scientist to support mission-critical analytics and AI/ML deployments.
Responsibilities:
<ul>
<li>
Utilize the company's AI platform to develop and deploy production-ready solutions.
</li>
<li>
Own the full lifecycle of AI solution development from ideation to implementation.
</li>
<li>
Work with customer data and big data frameworks (e.g., Databricks) to design effective workflows.
</li>
<li>
Collaborate with cross-functional teams to deliver impactful, explainable AI models.
</li>
</ul>
Qualifications:
<ul>
<li>
Active TS/SCI security clearance required.
</li>
<li>
Must be based in or near Washington, DC/Northern Virginia with access to SCIFs.
</li>
<li>
Bachelor's degree in Computer Science or a related field.
</li>
<li>
3+ years of experience with Python and Python data stack (pandas, numpy, sklearn, TensorFlow, PyTorch, etc.).
</li>
<li>
1+ year of experience deploying machine learning models in production environments.
</li>
<li>
1–2 years of experience with SQL/NoSQL databases (e.g., Elasticsearch, graph databases).
</li>
<li>
Experience with Git, Docker, and/or Kubernetes.
</li>
<li>
Strong sense of ownership, accountability, and communication skills.
</li>
</ul>
Preferred Skills:
<ul>
<li>
Experience leading projects from within a SCIF environment.
</li>
<li>
Background in cyber analytics, PCAP/network monitoring, or vulnerability analysis.
</li>
<li>
Familiarity with distributed systems such as Spark, Dask, Snowpark, or Kafka.
</li>
<li>
Experience with workflow/task orchestration tools (e.g., Celery, Airflow, Prefect) and web frameworks (e.g., Flask, Django).
</li>
</ul>
To Apply: Please submit your CV for immediate consideration. Only candidates with an active TS/SCI clearance and U.S. work authorization will be considered.

Sr. Data Scientist (Security Clearance)

<h3>Job Description</h3>
Job DescriptionMission and Purpose:
At OmegaCor, our purpose is to empower our clients, staff, and community to achieve excellence. A key element of fulfilling this mission is providing high-value IT consulting services that align technology with business objectives. 
Position Summary:
We are looking for a mid-to-senior level System Administrator to support a secure, hybrid Microsoft 365 and Windows Server environment within a federal agency. This position requires expertise in identity and access management, endpoint and policy management, and support of day-to-day server and infrastructure operations. Emphasis will be placed on M365 tenant administration, Azure Active Directory, Teams Voice, and effective use of ticketing systems and change control processes. 
CLEARANCE REQUIREMENT: GOVERNMENT CONTRACT - MUST BE ABLE TO OBTAIN PUBLIC TRUST CLEARANCE
Key Responsibilities:
<ul>
<li>Install, configure, and maintain operating systems, servers, and related software. </li>
<li>Administer the Microsoft 365 tenant (Exchange Online, SharePoint, Teams, OneDrive), including licensing and security configuration.</li>
<li>Support Microsoft Teams Voice, including call plan configuration and Teams Phone System management.</li>
<li>Manage user identities and group policies via Windows Server Active Directory and Microsoft Entra ID (Azure AD).</li>
<li>Support file and print server infrastructure, domain administration, DHCP/DNS services, and GPO.</li>
<li>Manage Microsoft Intune for device compliance, app deployment, and endpoint protection.</li>
<li>Perform server maintenance tasks (patching, performance tuning, hardware upgrades) across physical and virtual systems.</li>
<li>Utilize ticketing systems for incident, change, and service request management.</li>
<li>Follow agency-approved change management procedures and ensure detailed documentation is maintained.</li>
<li>Perform backup/restore operations and DR testing using enterprise backup tools.</li>
<li>Collaborate with cloud and network teams on shared infrastructure responsibilities.</li>
<li>Provide technical training to users on the use of IT systems and software. </li>
</ul>
Preferred Skills and Tools:
<ul>
<li>Deep knowledge of Windows, Linux, and/or macOS systems, including installation, configuration, maintenance, and troubleshooting. Understanding of LAN, WAN, firewalls, routers, switches, and network security protocols. </li>
<li>Ability to identify, diagnose, and resolve complex technical issues. </li>
<li>Experience with virtualization platforms (e.g., VMware, Hyper-V) for creating and managing virtual machines. </li>
<li>Microsoft 365 tenant and license management</li>
<li>Azure AD Connect, Conditional Access, and MFA enforcement</li>
<li>VMware vSphere/vCenter</li>
<li>Microsoft Intune and Autopilot deployment</li>
<li>Knowledge of system security practices, intrusion detection systems, and data backup/recovery. </li>
<li>Knowledge of Microsoft Purview Records Management</li>
</ul>
Minimum Qualifications:
<ul>
<li>5+ years of experience in a system administration role in a mid-to-large enterprise or government environment</li>
<li>U.S. Citizenship required by government agency</li>
<li>Demonstrated experience with Microsoft 365, Windows Server AD, and virtualization platforms</li>
<li>Preferred Certifications: Microsoft Certified: Azure Administrator, M365 Enterprise Admin Expert, VMware VCP</li>
</ul>
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
OmegaCor Technologies is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, or disability. 
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 
Disclaimer: Background Check and Drug Screening
As part of our commitment to providing a safe and secure work environment, OmegaCor Technologies conducts background checks on all prospective employees.
Background Check: Candidates who receive a conditional offer of employment will be subject to a comprehensive background check. This check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant information.
Please be advised that the results of the background check are used to make informed hiring decisions. Any offers of employment are contingent upon the successful completion of the background check.
By applying for this position, you acknowledge and consent to the background check process. Thank you for your understanding and cooperation.
OmegaCor Technologies is an Equal Opportunity Employer.

Systems Administrator

<h3>Job Description</h3>
Job DescriptionDescription:
Senior Systems Analyst
 
Job Summary
 
B&amp;A is seeking a highly skilled Senior Systems Analyst to support the development, implementation, and enhancement of complex, secure application systems. The ideal candidate will bring over 10 years of experience with system architecture, application analysis, and development, particularly in healthcare IT and service-oriented architecture (SOA). This role involves working closely with stakeholders to analyze business needs, define technical requirements, and support the deployment of enterprise-level solutions.
 
Responsibilities
<ul>
<li>Analyze complex business and system processes to identify functional and technical requirements.</li>
<li>Design and implement SOA-based architectures and web services to support secure enterprise applications.</li>
<li>Lead the development and implementation of automated health information systems, ensuring compliance with security and privacy requirements.</li>
<li>Collaborate with developers, architects, and business analysts to create and validate proof-of-concepts for new application features and system enhancements.</li>
<li>Develop and maintain health-related applications in alignment with industry standards and best practices.</li>
<li>Support the integration and implementation of large-scale OpenText products within enterprise environments.</li>
<li>Conduct systems testing, validation, and troubleshooting to ensure high reliability and performance.</li>
</ul>
Education and Experience
<ul>
<li>Bachelor’s Degree in Computer Science, Engineering, Management Information Systems, or a related field.</li>
<li>10+ years of professional experience in systems analysis and application development.</li>
</ul>
Required Skills
<ul>
<li>Extensive experience with Service-Oriented Architecture (SOA) and web services development.</li>
<li>Proven experience in automating secure health information systems.</li>
<li>Ability to translate business requirements into technical specifications and develop supporting documentation.</li>
<li>Strong understanding of application security, data integrity, and interoperability in healthcare systems.</li>
<li>Experience working in collaborative, cross-functional teams.</li>
</ul>
Desired Skills
<ul>
<li>Prior experience in developing and supporting health-related applications.</li>
<li>Experience with OpenText Content Suite, Extended ECM, or other OpenText platforms at an enterprise scale.</li>
<li>Knowledge of healthcare standards and protocols (e.g., HL7, FHIR, HIPAA compliance).</li>
<li>Experience with Agile development methodologies.</li>
<li>Familiarity with federal healthcare IT systems and environments (e.g., VA, DoD).</li>
<li>Strong analytical, communication, and documentation skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
</ul>
Security Clearance
<ul>
<li>Eligible to obtain a Public Trust Clearance.</li>
</ul>
More About B&amp;A:
Notable Clients B&amp;A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
 
Benefits and Programs
B&amp;A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life &amp; AD&amp;D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&amp;A employees enjoy paid time off, B&amp;A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&amp;A’s 401(k) plan is available to all employees and includes a company matching contribution.
B&amp;A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
<ul>
<li>The B&amp;A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more</li>
<li>A formal mentorship program</li>
<li>Job shadowing and cross training opportunities</li>
<li>Brand Ambassador program</li>
<li>Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more</li>
<li>Monthly teambuilding events</li>
<li>B&amp;A Annual Wellness Challenges: #StepWithB&amp;A, #WalkDuringLunchWithB&amp;A, #VolunteeringWithB&amp;A, #ExerciseDuringLunchWithB&amp;A, and more</li>
</ul>
At B&amp;A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&amp;A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&amp;A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&amp;A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&amp;A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&amp;A’s offices, and other workplaces (including client sites) and all other locations where B&amp;A is providing services, and to all work-related activities.
EEO is the Law
B&amp;A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.
Requirements:

Senior Systems Analyst

<h3>Job Description</h3>
Job Description
Job Overview:
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technical assistance to our customers' IT staff. You will provide professional customer service, using best practices in troubleshooting, communication and problem resolution. You will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner.
Duties and Responsibilities:
Provide technical support to customers via phone, online, chat, and email
Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers
Ability to actively listen, and ask relevant questions
Communicate responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of work are captured into notes for each incident.
Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process
Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate recurrence of the issue
Effectively listen to all communications, identifying all issues and are resolved, including those that are regarding process, general concerns, chronic or systemic in nature
Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
Develop and maintain consistent performance on all key performance indicators
Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
Use tools to pull and effectively analyze logs, traces, packet captures, etc. to determine root cause of issues
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Required Qualification:
4+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software
Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments 3+ years of experience in a helpdesk environment specifically Tier II Support
Excellent professional, written and verbal communication skills
Familiar with contact center management concepts such as scheduling, performance measures and management, reporting, quality assurance methods, analytics, etc.
Experience with government work is highly desirable.
Some project manager experience is a plus.
Benefits: Full benefits package Included with a W2 salary.
Must be able to obtain a Public Trust.
Company DescriptionGoldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment. 
<h3>Company Description</h3>
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.

Tier II IT Support

<h3>Job Description</h3>
Job Description
I am actively looking for someone to join our support department. Let me explain the job.
We are actively taking on new pharmacies on our software platform and these new pharmacies are all relatively needy in the first 30-60 days of transitioning to our platform. During that time they will open on average 30-40 tickets, some stores more and some less. After that, there is a trickle of ongoing support. Currently we are handling 1,000 conversations with our customers per month.
90% of our support is handled through email and about 10% requires phone calls and screen sharing tools. Support does not answer the phone, but responding to a ticket via the phone is sometimes necessary.
Support tickets generally include things like:
1. Bug reports (confirming and replicating for our engineers to fix) 2. Feature requests 3. Major issues that could potentially take the store offline and need immediate attention 4. Training and or misunderstandings about the software or workflow that need to be corrected 5. Requests for investigation into something that seems odd 6. Questions about insurance rejections that are difficult to solve 7. Issues with hardware integrations 8. Configuring printers and doing label adjustments 8. Lots of misc...
Initially the job description is just to work directly with our head of support to learn how best to answer these, learn how the software works, help with handholding new stores as they start using our platform. And generally work hard to keep our customer service reputation high while we are in a tough growth phase of the company.
For your first 2-3 months you will be trained on live tickets and a trainer will have to walk you through handling each request. The goal though is to download everything we know and what is in our knowledge base to you and have you help us document answers to questions back into our knowledgebase to make subsequent requests easier and easier.
Some requirements:
* Availability Mon-Fri 8a-6p EST at least 40 hours per week. * Willingness to work in a startup environment where there are not well established company policies and procedures. There will be times where you will feel stranded and not have someone to ask for help. * Good email and phone etiquette * Good typing speed also helps to keep requests moving * Ability to learn quick
We are a self funded company with no outside investments with a two year track record of sustainable growth. We operate within our own cash flow.

Remote Software Support (Pharmacy Management System)

<h3>Job Description</h3>
Job Description
Software Engineer UI Focus (Flutter) TS/SCI with Polygraph
Were seeking a highly skilled Software Engineer to design and deliver advanced user interfaces for wireless network applications that support mission-critical national security objectives. You'll work with a team of engineers to build intuitive, high-performance solutions using Flutter, Dart, C++, and Python bridging front-end usability with robust backend systems.
What You'll Do:
<ul>
<li>
Design, develop, test, and deploy user interfaces within the Flutter framework to support wireless network applications
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Collaborate in Agile sprints and contribute to feature planning, implementation, and delivery
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Write clean, testable code and participate in test-driven development and code reviews
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Integrate with C++ and Python-based backend services and APIs
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Debug and resolve low-level software and system defects in a distributed environment
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Analyze functional and system requirements and help derive scalable technical solutions
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Author and review software documentation, specifications, and test procedures
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Communicate effectively with teammates, stakeholders, and end users in a fast-paced, mission-focused environment
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</ul>
What You Bring:
<ul>
<li>
14+ years of experience as a software engineer supporting complex programs and secure systems
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<li>
Bachelors degree in Computer Science or related field (or 4 additional years of software engineering experience in lieu of a degree)
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<li>
2+ years of hands-on experience developing UIs using Flutter/Dart
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<li>
Experience with C++ and Python backend development
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Familiarity with RESTful APIs and backend integration
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<li>
Git-based version control and Agile software development practices
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Experience with wireless technologies, Wi-Fi protocols, DSP, or Software Defined Radios (SDRs) is a plus
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<li>
Strong problem-solving skills and the ability to work independently or as part of a cross-functional team
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<li>
Active TS/SCI clearance with current polygraph (required)
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Eligibility to receive privileged access rights
</li>
</ul>
What We Offer:
<ul>
<li>
100% Employer-Paid Medical, Dental &amp; Vision Coverage
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401(k)/IRA with a Generous Match
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Company-Paid Life Insurance (Basic, Voluntary &amp; AD&amp;D)
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Paid Time Off: vacation, sick days, and federal holidays
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<li>
Short- and Long-Term Disability Coverage
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<li>
Ongoing Training &amp; Development Support
</li>
<li>
Employee Assistance Program (EAP)
</li>
</ul>
Join a high-impact team building next-gen UIs for secure wireless communications. Your code will directly support national defense objectives and we're ready when you are.

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