<h3>Job Description</h3>
Job Description
Structural Engineer: Shape the Future of Engineering
Are You Ready for an Engineering Adventure?
We're looking for a Structural Engineer who is not just proficient in their field, but a visionary thinker who thrives on innovation and challenge. As a progressive, fast-growing firm committed to community, purpose, and responsible engineering, we offer the perfect platform for those who want to make an immediate impact.
This is not your average engineering job. This is an opportunity to push boundaries, redefine industry norms, and be part of a dynamic team that's not just designing, but shaping and influencing the future of our industry.
Qualifications
<ul>
<li>Education: BS/MS degree in Structural or Civil Engineering</li>
<li>Certification: Professional Engineer license (PE) required</li>
<li>Experience: Master’s Degree in Structural Engineering with 7+ years of structural design experience or Bachelor’s Degree in Civil/ Structural Engineering with 12+ years of structural design experience in bridges, buildings, tunnels and other associated structures</li>
<li>Interpersonal Skills: Exceptional ability to communicate and work in a team-oriented environment and engage with the client, architects and contractors</li>
<li>Leadership: Experience in leading design projects in a dynamic, fast-paced setting, mentoring &amp; training</li>
</ul>
Responsibilities
<ul>
<li>Innovative Design: RISA-3D, Revit and Microstation or AutoCAD software</li>
<li>Plan Development: Take ownership in performing structural analysis and developing design plans, with a focus on concrete and steel </li>
<li>Team Coordination: Act as a project manager between design teams and other disciplines, ensuring smooth coordination on design and deliverables.</li>
<li>Cost and Planning: Assist in the development of calculations for concrete and structural steel, cost estimates, specifications, and comprehensive reports that help steer projects towards success.</li>
<li>Client Interaction: Work closely with our clients and a team of multidisciplinary engineers to ensure projects meet and exceed expectations.</li>
</ul>
Why Choose Us?
<ul>
<li>Adventure: Tackle engineering and small business challenges </li>
<li>Innovation: Be at the forefront of technological and design advancements </li>
<li>Autonomy: Enjoy the freedom to think out of the box, propose new solutions, and see your ideas come to life.</li>
<li>Community: Make a meaningful impact on communities by being involved in projects that improve quality of life and promote sustainable development.</li>
<li>Purpose &amp; Responsibility: Help build people. Work in an environment where every project is a step towards creating a safer, more efficient world for all.</li>
</ul>
So, if you're an engineer who's equally passionate about technology and making a positive difference in the world, we can't wait to hear from you.
Apply Now to embark on an engineering journey you'll never forget!
Benefits
<ul>
<li>Health insurance, Dental insurance, Vision insurance, (100% of the employee’s premium paid)</li>
<li>401(k) Plan + match</li>
<li>Retirement Counseling</li>
<li>Employee Assistance Program</li>
<li>Paid Time Off (13 days per year starting)</li>
<li>Paid Holidays (7 days)</li>
<li>Professional Licensure and Society Memberships</li>
</ul>
NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.
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Structural Engineer

<h3>Job Description</h3>
Job Description
Job Description and Tasks: 
Provide A&amp;AS support to the Government with the J64 Integrated Master Plan (IMP) and Integrated Master Schedule (IMS). Provide support to J64 senior-level leadership, USSTRATCOM customer(s), and 55CONS to develop an IMS consisting of 1k+ unique IDs. Provide support to build a project schedule on a government provided Microsoft Project Server for completion of actions required to issue newly identified IT contracts/task orders. Provide support to maintain the MS project schedule daily and collaborate with J645 management team and the customer for variances to the plan. Provide support to maintain project schedule, published no less than every two weeks. Provide support to track issues and risks on the government provided Microsoft Project Server program. Provide support to work with the J645 management team and SMEs to identify milestones that are at risk. Provide support to track resource usage and forecast future usage, ensuring J64 leadership is properly informed of tasked resources, planned use and potential conflicts. Drive scheduling efficiency, de-confliction, critical path analysis, and schedule excursions. Deliver change impact assessment to senior leaders when schedules shift for cause or unexpected operational issues. Support Government led root cause analysis activities for schedule anomalies and assist the Government to implement best practices to mitigate future risk on behalf of the customer. Provide support to brief IMPs and IMSs at senior leader meetings. 
Job Requirements/Required Skills: 
<ul>
<li>Demonstrate three (3) or more years of experience working with DoD customers and basic knowledge of computers and software such as MS Word, Excel, PowerPoint. </li>
<li>Demonstrate three (3) or more years of experience producing deliverables and milestones within the timelines indicated by the Government or customer.</li>
<li>Demonstrate three (3) or more years of experience coordinating with multiple organizations and presenting project information to varying audiences, to include senior leaders. </li>
<li>Demonstrate three (3) or more years of experience writing project requirement statements. </li>
</ul>
Education: N/A 
Security Clearance: An active TS/SCI clearance is required. 
We are an Equal Opportunity Employer
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
About The Organization
Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
• Tuition reimbursement
• Competitive 401(k) plan
• Competitive Health Benefits
• 11 Paid Holidays!!
• A generous PTO accrual starting on Day 1!
• Veteran Hiring Preference
Constellation West is proud to be an EEO/AA employer M/F/D/V

PROJECT MANAGER

<h3>Job Description</h3>
Job Description About Prototek Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States including&nbsp;facilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered.&nbsp;For more information, visit&nbsp;<a href="http://www.prototek.com.&amp;nbsp" target="_blank">www.prototek.com.&amp;nbsp</a>; Job Summary: &nbsp;The Press Brake Operator II must be an individual who can adapt to a fast paced, Sheetmetal shop environment focusing on on-time delivery of parts. This person must have a strong work ethic, be willing to learn and ask questions about manufacturing processes. They will be responsible for setting up and operating the press brake under minimal supervision, while also forming parts. This person must be able to efficiently produce high quality parts. ESSENTIAL FUNCTIONS:
<ul>
<li>Operate Press Brake safely with minimal assistance</li>
<li>Set up machine with proper tooling required to produce products</li>
<li>Ability to check parts to print (angles and measurements)&nbsp;</li>
<li>Adjust machine as necessary to produce parts to print</li>
<li>Ability to Set up machine to be able to produce hems and offset bends</li>
<li>Form parts with multiple bends (6+)</li>
<li>Handle parts with care to avoid damage</li>
<li>Other duties as assigned</li>
</ul>
TECHNICAL/ BEHAVIORAL COMPETENCIES:
<ul>
<li>Ability to read and understand blueprints</li>
<li>Basic knowledge on angles and measurements&nbsp;</li>
<li>Basic shop math</li>
<li>Ability to use basic inspection equipment height gage, calipers, pins, and protractors</li>
<li>Demonstrates motivation and accountability to achieve individual and department goals</li>
<li>Demonstrates effective written and verbal communication skills to collaborate with team members</li>
<li>Demonstrates initiative and personal accountability to meet work demands and work effectively under pressure with little supervision</li>
<li>Exercises sound judgment in ambiguous situations when time is critical</li>
<li>Shows willingness to offer knowledge and insight to develop team members</li>
<li>Ability to respond and adapt quickly to changing circumstances and facility needs&nbsp;</li>
<li>Strong attention to detail and commitment to effectively produce high quality work</li>
<li>Demonstrates teamwork by sharing knowledge and helping where needed</li>
</ul>
EDUCATION &amp; PROFESSIONAL EXPERIENCE:
<ul>
<li>High School diploma or GED required</li>
<li>Experience in prototyping is a plus</li>
<li>2-3 years’ experience forming/manufacturing required</li>
</ul>
PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT:&nbsp;
<ul>
<li>Ability to walk and stand for extended periods of time</li>
<li>Ability to use hands and fingers to operate computers, equipment, hand/power tools, etc., and handle and feel parts of various size</li>
<li>Ability to bend, kneel and crouch occasionally throughout the shift</li>
<li>Ability to push, pull or lift 50 lbs. moderately throughout the workday</li>
<li>Ability to focus vision for: close vision, color vision, depth perception and adjusting to sharp focus</li>
<li>Noise conditions can be moderate to extreme. Hearing protection will be provided if needed and/or by request</li>
<li>Exposure to fumes and/or airborne particles&nbsp;</li>
<li>Moving mechanical parts and vibration</li>
<li>Fast-paced environment</li>
</ul>
WORK HOURS:
<ul>
<li>5 – 8-hour shifts&nbsp;</li>
<li>Overtime as necessary</li>
<li>Flexible scheduling in agreement with supervisor&nbsp;</li>
</ul>
WHAT PROTOTEK OFFERS:
<ul>
<li>Career advancement opportunities</li>
<li>Flexible Schedule</li>
<li>Competitive pay scale</li>
<li>Paid time off (PTO) starting at 80 hours with annual increase for each year of service</li>
<li>9 paid Holidays annually</li>
<li>Education reimbursement program</li>
<li>Health, dental, vision, life and short-term disability insurance</li>
<li>Company paid life and long-term disability insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>401(k) match: 100% of 3% and 50% for 4% and 5%</li>
</ul>
 WORK AUTHORIZATION:&nbsp; This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.
EEO is The Law - click here for more information: <a href="https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/migrated_files/employers/poste…</a>
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: <a href="mailto:HR@PROTOTEK.COM" target="_blank">HR@PROTOTEK.COM</a>. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229
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Press Brake Operator II - 1st Shift

<h3>Job Description</h3>
Job Description
We are looking for a motivate hair stylist.

Hair Stylist

<h3>Job Description</h3>
Job Description
Associate DVM Wanted: Join our veterinary family!
At Forest Crossing Animal Hospital, we have an opening for a full- or part-time associate veterinarian. We are a compassionate AAHA-accredited, full-service veterinary practice located in The Woodlands, Texas. This beautiful area is famous for championship golf courses, top-rated restaurants and hiking and biking trails that wind through acres of verdant parkland.
We have been offering compassionate, experienced and comprehensive care for pets in our community since 2003. We’re a certified Fear Free and Cat Friendly Practice, and we are committed to preventative care, client education, friendly customer service, and most of all, our patients’ well-being.
We use the latest advances in radiology, surgery and medicine, and we offer cold laser, telemedicine, and boarding and grooming services. We have a warm, family-oriented environment where we know and care for each other.
We’re looking for an outgoing people person, someone who is willing to get to know our clients and is detail-oriented when it comes to diagnosing and treating their pets’ illnesses and injuries.
Key responsibilities:
<ul>
<li>Work with our wonderful clients and their pets, diagnosing and treating illnesses and injuries&nbsp;</li>
<li>Perform surgical procedures on our patients, as needed&nbsp;</li>
<li>Educate and counsel our clients about best practices in well pet care</li>
<li>Provide core vaccinations to our patients</li>
<li>Interpret diagnostic tests including radiograph and ultrasound studies (telemedicine available)&nbsp;</li>
</ul>
Requirements:&nbsp;
<ul>
<li>Doctor of Veterinary Medicine degree&nbsp;</li>
</ul>

Associate Veterinarian

<h3>Job Description</h3>
Job Description
We sell fun! We are an outdoor recreation company that focuses on all things Overlanding. We are seeking a Retail Associate with a passion for the Overlanding industry to join our team. The ideal candidate should have excellent customer service skills, a good knowledge of Overlanding equipment, including roof-top tents, camping gear, vehicle suspensions, 12v solar and battery systems, and related products. The successful candidate should have a keen interest in the Overlanding lifestyle and be able to provide expert advice to customers on the best products to suit their needs.
Key Responsibilities
<ul>
<li>
Provide excellent customer service, ensuring a positive experience for all customers
</li>
<li>
Assist customers in finding the right products to meet their needs and budget
</li>
<li>
Maintain a clean and organized store environment, ensuring all products are displayed appropriately and in good condition
</li>
<li>
Keep up-to-date on the latest trends and products in the Overlanding industry and communicate these to customers
</li>
<li>
Handle cash and credit card transactions accurately and efficiently
</li>
<li>
Ensure inventory is stocked and organized in the store
</li>
<li>
Provide after-sales support to customers, including product exchanges and returns.
</li>
<li>
Participate in store promotions and events
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Minimum of 2 years of retail sales experience, preferably in the Overlanding, outdoor or camping industry
</li>
<li>
Excellent customer service skills and the ability to build relationships with customers
</li>
<li>
Strong communication skills, including the ability to explain complex technical information to customers
</li>
<li>
Ability to work independently and as part of a team
</li>
<li>
Strong organizational skills and attention to detail
</li>
<li>
Ability to lift heavy objects and stand for long periods of time
</li>
<li>
Flexibility to work weekends and evenings as needed
</li>
</ul>

Overlanding Retail Associate

<h3>Job Description</h3>
Job Description
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Technical Assembly Lead to oversee a team responsible for assembling parts for satellite systems in a manufacturing facility. This hands-on role combines leadership, technical expertise, and production oversight to ensure high-quality assembly of electrical and mechanical components. The ideal candidate will have experience interpreting blueprints, using precision tools, and guiding team members to meet production goals.
Key Responsibilities:
<ul>
<li>Lead and participate in the assembly of satellite system components.</li>
<li>Interpret and apply blueprints and technical drawings during assembly.</li>
<li>Assemble electrical and mechanical parts manually, following prescribed procedures.</li>
<li>Use measurement equipment such as scales, calipers, and multimeters.</li>
<li>Utilize small tools and jigs to manipulate parts for precise assembly.</li>
<li>Clean and package assembled parts in protective materials.</li>
<li>Assign daily tasks and goals to team members and monitor progress.</li>
<li>Coach and motivate team members to meet production and quality standards.</li>
<li>Coordinate with other departments to resolve issues and ensure workflow continuity.</li>
<li>Assist in training newly assigned personnel.</li>
<li>Function as a liaison between the team and management.</li>
<li>Ensure adherence to company policies and safety procedures.</li>
<li>Perform other related duties as assigned by management.</li>
</ul>
Qualifications
Education:
High school diploma or GED required, technical degree or higher preferred.
Experience:
A minimum of 6 months of related experience in assembly or manufacturing.
Preferred Qualifications: 
<ul>
<li>Experience leading or supervising a production team.</li>
<li>Ability to communicate effectively and assign tasks clearly.</li>
<li>Strong coaching and motivational skills</li>
<li>Experience coordinating cross-functional activities and resolving production issues.</li>
<li>Ability to foster a positive and productive work environment.</li>
</ul>
Soft Skills:
<ul>
<li>Strong interpersonal skills</li>
<li>Proven ability to collaborate effectively within cross-functional teams.</li>
<li>Excellent written and verbal communication skills</li>
<li>Meticulous attention to detail to ensure the accuracy of all documentation and project deliverables.</li>
<li>Leadership and team-building capabilities</li>
</ul>
Technology Stack:
<ul>
<li>Measurement tools: scales, calipers, multimeters</li>
<li>Assembly tools: hand tools, jigs, fixtures</li>
<li>Basic familiarity with digital documentation systems or manufacturing software (e.g., MES, ERP)</li>
</ul>
Physical Requirements
<ul>
<li>Continually required to stand and walk.</li>
<li>Continually required to use hand and finger dexterity</li>
<li>Frequently required to climb, balance, bend, stoop, and kneel.</li>
<li>Continually required to talk or hear.</li>
<li>Frequently required to lift/push/carry items up to forty pounds</li>
<li>Frequently work near moving mechanical parts</li>
<li>Frequently work around fumes, airborne particles, or toxic chemicals.</li>
</ul>
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Technical Assembly Lead

<h3>Job Description</h3>
Job DescriptionStructural Engineer Full Time | Wall, NJ, US Who We Are
At FPA, we are looking for talented and driven professionals to join our commitment to pushing the boundaries of what is possible and providing cutting-edge solutions that make a difference in people's lives. We value individuals who are passionate about their work, who are committed to delivering quality results, and who are eager to learn and grow with us. 
We value candidates of all backgrounds, experiences, skill sets, and walks of life. At FPA, we actively foster a work environment that promotes inclusion and diversity, which is embedded in the foundation of our practice through policies, training, local partnerships with professional and diverse organizations, internal networks, and leadership support. We offer a dynamic and collaborative work environment where employees are encouraged to share ideas, take on new challenges, and contribute to the success of the company. 
As an FPA employee, you will have the opportunity to achieve anything you set your mind to, and to help shape the future. If you are a motivated individual who is looking for an exciting and rewarding career opportunity, we encourage you to apply to be a part of a dynamic and inclusive community of professionals. 
 
This Opportunity
 
FPA is currently searching for a full-time Structural Engineerin our Wall, New Jersey Office. We are seeking a skilled Structural Engineer with 3 to 10 years of experience in building design. 
 
At FPA, our unwavering commitment to dedicated service and innovative solutions has empowered us to build thriving communities and expand our horizons. The ideal candidate will work alongside other talented engineers from various disciplines, collaborating to design, develop, and deliver projects that make a real difference in people's lives. They will bring a fresh perspective, a passion for engineering, and a commitment to excellence. Joining our team will provide you with an excellent opportunity to unlock your full potential, gain invaluable experience, and create a meaningful impact on the world.
 
Responsibilities
<ul>
<li>
Perform structural analysis and design of buildings and related structures in accordance with local and national codes.
</li>
<li>
Develop structural plans, details, specifications, and calculations.
</li>
<li>
Collaborate with other engineering and architectural disciplines to create integrated design solutions.
</li>
<li>
Review shop drawings, respond to RFIs, and support construction administration activities.
</li>
<li>
Conduct field inspections and site visits as needed.
</li>
<li>
Assist with project planning, scoping, and client coordination.
</li>
<li>
Ensure quality and accuracy of work through reviews and coordination.
</li>
<li>
Contribute to mentoring and supporting junior staff as needed.
</li>
</ul>
Qualifications
<ul>
<li>
Bachelor’s degree in Civil or Structural Engineering (Master’s preferred).
</li>
<li>
EIT certification preferred.
</li>
<li>
Professional Engineer (PE) license preferred or plan to attain PE license in the future. 
</li>
<li>
3 to 10 years of experience in structural design of buildings.
</li>
<li>
Proficiency in structural analysis and design software such as RISA, ETABS, RAM, or STAAD.
</li>
<li>
Experience with Revit and AutoCAD for developing construction documents.
</li>
<li>
Solid understanding of applicable building codes (IBC, ASCE 7, AISC, ACI, etc.).
</li>
<li>
Strong communication skills and ability to work in a collaborative, fast-paced team environment.
</li>
<li>
Ability to manage time effectively and handle multiple priorities.
</li>
</ul>
Benefits
As a valued member of our team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. FPA offers an extensive range of benefits, including medical, dental, vision, disability, life, and retirement savings, aimed at ensuring the physical well-being and financial security of employees throughout their careers. The personal benefits program at FPA includes the following:
<ul>
<li>Medical, Dental, Vision insurance</li>
<li>401(k) Retirement Plan with Employer Matching &amp; Roth 401(k) Option</li>
<li>Individual and Dependent Life Insurance</li>
<li>Short and Long-Term Disability Insurance and Supplemental Insurance Plans</li>
<li>Employee Assistance Program (EAP) and Wellness Benefits</li>
<li>Tuition Reimbursement</li>
<li>Training and Professional Development</li>
<li>Corporate sponsored events, outings &amp; activities, including community outreach opportunities.</li>
<li>Competitive Personal Time Off Program (PTO)</li>
<li>Transit/Parking Program</li>
<li>Summer Hours</li>
<li>Employee Discounts</li>
<li>Corporate Events, Outings &amp; Activities</li>
</ul>
Compensation
The projected compensation range for this position is $75,000 to $125,000. Actual compensation will depend on factors such as experience, education and skill set. 
________________________________________
About FPA
Since 1974, French &amp; Parrello Associates (FPA) has partnered with clients to address the ever-changing challenges of the world around us. Nationally and locally ranked among Engineering News - Record’s Top Firms, FPA has the staff and resources to provide innovative engineering services to clients in both the public and private sectors across a growing network of locations in New Jersey, New York, Pennsylvania, and Georgia. From modernizing the aging infrastructure, to designing state-of-the-art facilities and serving as stewards to our environment, FPA improves quality of life.
At our core, we are a dedicated group of professionals focused on servicing our clients and improving our world. Our team’s technical resources include site/civil, water, wastewater, water resources/dams, geotechnical, structural, bridge, highway, mechanical and electrical engineers, licensed land surveyors and landscape architects, as well as environmental professional and LSRPs, materials testing technicians, and construction oversight professionals and technicians. Our ability to service our clients is bolstered by a highly motivated team of marketing, business development, accounting, information technology, and administrative staff. Our professionals’ daily contributions play a crucial role in achieving client objectives, meeting goals, and improving our world.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative- NOT REMOTE - Medley FL to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide information about the products and services</li>
<li>Troubleshoot and resolve product issues and concerns</li>
<li>Document and update customer records based on interactions</li>
<li>Develop and maintain a knowledge base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Customer Service Representative- NOT REMOTE

<h3>Job Description</h3>
Job Description
Make an impact by joining our team and caring for the pets and people who love them!
Over 30,000 pet owners in the Northern Kentucky – Greater Cincinnati area trust their pet’s healthcare to PetWOW.
Who We Are: 
PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area.
We are passionate about our mission of strengthening people and pets by making pet care easy!
We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance.
Description
We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service.
Responsibilities
· Treat clients in a friendly and professional manner.
· Schedule appointments for clients and maintain accurate records in our database.
· Provide guidance and support to clients concerning their pets' health concerns.
· Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication.
· Handle client inquiries and complaints with empathy and professionalism.
· Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures.
· Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs.
Requirements
Requirements
· Previous experience in a call center, customer service role, or sales preferred.
· Excellent communication and interpersonal skills.
· Ability to multitask and prioritize in a fast-paced environment.
· Proficient in using computer systems and databases.
· Ability to remain calm and composed under pressure.
· Knowledge of veterinary practices, medical terminology, and/or sales is a plus.
Benefits
Free In-House Veterinary Services
At cost third-party veterinary services and products
Paid Vacation and Holidays
Health Insurance
Dental and Vision Insurance
Short-Term and Long-Term Disability
Retirement
Uniform and Shoe Benefits
Compensation and Benefits
· $1500.00 onboarding signing bonus paid in three installments:
· $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training
· $16.00 - $17.00 per hour

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