<h3>Job Description</h3>
Job Description
We are a growing HVAC/plumbing company seeking a highly organized Office Assistant to join our team! As the Office Assistant, you will be the first point of contact for callers, manage administrative tasks with precision, and support various office functions to keep everything running seamlessly. Your proactive attitude and excellent organizational skills will contribute to a positive and efficient workplace atmosphere.
This is a part time position with opportunity to become full time in the future. 16-30 hours per week. Flexible hours and days. Pay starting at $20 per hour.
Responsibilities
<ul>
<li>Provide great customer service and professional phone etiquette.</li>
<li>Handle data entry, filing, and document proofreading to ensure all records are accurate and up-to-date.</li>
<li>Utilize Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools for creating reports, managing schedules, and maintaining records.</li>
<li>Support calendar management and appointment scheduling for HVAC and plumbing service.</li>
<li>Assist with office management duties such as supply inventory, mail distribution, and maintaining a clean, organized workspace.</li>
<li>Perform clerical tasks including typing correspondence, managing incoming emails, and supporting bookkeeping activities using QuickBooks.</li>
<li>Ability to learn and use Servicetitan software.</li>
</ul>
Qualifications
<ul>
<li>Strong computer literacy and organizational skills.</li>
<li>Excellent communication skills with professional phone etiquette.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace applications.</li>
<li>Prior customer service or administrative experience preferred; but not required.</li>
<li>Strong time management skills with the ability to prioritize tasks effectively.</li>
<li>Self motivated and able to work individually as well as part of a team.</li>
</ul>
Company DescriptionKulicamp Mechanical is a growing HVAC and plumbing company serving residential and commercial customers in West Michigan. 
<h3>Company Description</h3>
Kulicamp Mechanical is a growing HVAC and plumbing company serving residential and commercial customers in West Michigan.

Office Assistant Receptionist

<h3>Job Description</h3>
Job Description
2nd Shift: 4:00 PM - 2:30 AM
 
No Interviews Required**Steel Toe Shoes
 
Depending on what line the associate is on they could be stretching the material over the foam and snapping it into place followed by steaming the material to get out wrinkles, they would also be threading wiring harnesses to the seats and using automatic hand tools (air wrenches, etc.) or assembling the plastic side pieces and snapping them onto the console portions typically seen in GMC Trucks/SUVs.
 
<ul>
<li>Ability to frequently lift 25 lbs.</li>
<li>Ability to frequently bend, reach or twist.</li>
<li>Ability to stand and/or walk long periods of time.</li>
<li>Inspect product quality.</li>
<li>Cleaning surrounding work areas.</li>
<li>May be assigned different duties depending on plant needs.</li>
</ul>
Company DescriptionIntellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. 
<h3>Company Description</h3>
Intellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>.\r\nWe are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.

Production Worker

<h3>Job Description</h3>
Job Description
We are seeking an over the road Truck Driver to join our team! You will be responsible for safely operating a truck with a capacity of at least 26,000 pounds Gross Vehicle Weight (GVW).
Responsibilities:
<ul>
<li>Safely operate a heavy or tractor-trailer truck</li>
<li>Load and unload cargo</li>
<li>Properly track and document activity log</li>
<li>Report any issues or incidents to dispatch</li>
<li>Inspect truck before and after trip</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in truck driving or other related fields</li>
<li>CDL-A​​​​ driver's license</li>
<li>Ability to handle physical workload</li>
<li>Strong work ethic</li>
</ul>

OTR Truck Driver

<h3>Job Description</h3>
Job DescriptionAI Coder
Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems.
They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models.
Why Join This Team?
<ul>
<li>Earn up to $32/hr, paid weekly.</li>
<li>Payments via PayPal or AirTM.</li>
<li>No contracts, no 9-to-5. You control your schedule.</li>
<li>Most experts work 5–10 hours/week, with the option to work up to 40 hours from home.</li>
<li>Join a global community of experts contributing to advanced AI tools.</li>
<li>Free access to the Model Playground to interact with leading LLMs.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree or higher in Computer Science from a selective institution.</li>
<li>Proficiency in Python, Java, JavaScript, or C++.</li>
<li>Ability to explain complex programming concepts fluently in Spanish and English.</li>
<li>Strong Spanish and English grammar, punctuation, and technical writing skills.</li>
<li>Preferred: 1+ years of experience as a Software Engineer, Back End Developer, or Full Stack Developer.</li>
</ul>
What You'll Do
<ul>
<li>Teach AI to interpret and solve complex programming problems.</li>
<li>Create and answer computer-science questions to train AI models.</li>
<li>Review, analyze, and rank AI-generated code for accuracy and efficiency.</li>
<li>Provide clear and constructive feedback to improve AI responses.</li>
</ul>
Apply now to help train the next generation of programming-capable AI models!

Coder

<h3>Job Description</h3>
Job Description
About the Role: We are seeking a dedicated and organized Operations &amp; Facilities Coordinator to join our team. In this role, you will ensure smooth day-to-day operations across mailroom, administrative, and facilities functions. This position is ideal for someone detail-oriented, customer-focused, and able to manage multiple priorities efficiently.
Key Responsibilities:
<ul>
<li>Print large volumes of requests, including engineering drawings in multiple sizes, for engineers and installers.</li>
<li>Maintain accurate inventory levels for machines, equipment, and supplies; manage service tickets as needed.</li>
<li>Retrieve and distribute company mail; process mail and small package shipments via common carriers.</li>
<li>Restock multifunction devices and assist in maintaining water supplies across facilities.</li>
<li>Shred files and ensure secure document disposal.</li>
<li>Conduct audits on departmental mail deliveries to ensure accuracy and efficiency.</li>
<li>Support international and local mailing operations.</li>
<li>Assist the facilities and security departments with administrative tasks.</li>
<li>Cross-train within the department and assist with additional responsibilities as needed.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Understanding of small package shipping/receiving processes and customer service experience.</li>
<li>Exceptional organizational skills and attention to detail.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to work independently as well as collaboratively in a team environment.</li>
<li>Proficiency with software tools such as Jira, Remedy/Salesforce, SendPro, Adobe Acrobat, SendSuite, Kronos, SAP, Microsoft Office Suite, and handheld scanners (training provided as needed).</li>
<li>Ability to lift 50–100 lbs as required.</li>
<li>Strong customer focus and commitment to delivering excellent service.</li>
</ul>

Senior Shipping & Receiving Coordinator

<h3>Job Description</h3>
Job Description
Metal Finisher - Grand Rapids, MI
Pay: $18.00 - $24.00 depending on experience
Job description
We're seeking a skilled and meticulous Metal Finisher to join our production team. The ideal candidate will be responsible for preparing and refining metal surfaces to meet precise quality standards and specifications. This role requires a keen eye for detail, proficiency with various tools, and a strong commitment to safety.
Qualifications &amp; skills:
<ul>
<li>Experience with air tools, palm sanders, grinding and files</li>
<li>File, grind and sand surfaces</li>
<li>Metal finish &amp; prep surfaces</li>
<li>Class A Metal Finish experience PREFERRED</li>
<li>Must be able to maintain clean work area</li>
<li>Must be willing to learn</li>
<li>Must be reliable and good work history is a plus.</li>
</ul>
Schedule:
<ul>
<li>1st Shift - 7:00 AM - 3:30 PM</li>
<li>Some weekends may be required.</li>
<li>Sometimes shift increases to 10-hour days (6:00 AM - 4:30 PM)</li>
</ul>
Requirements:
<ul>
<li>This job requires steel-toe shoes.</li>
</ul>

Metal Finisher

<h3>Job Description</h3>
Job DescriptionAre you ready to launch your sales career as an SDR - Prospector at a company with a great culture and where your hustle is rewarded?&nbsp;&nbsp;We're looking for a high-energy, go-getter to join our fast-growing SDR team. This is your chance to break into tech sales, develop invaluable skills, and be a part of a supportive, high-performance culture. If you are... 🔥&nbsp;Naturally curious&nbsp;and always asking "why?" 🧠&nbsp;Coachable, hungry to learn, and open to feedback 🎯&nbsp;Goal-driven&nbsp;— you love crushing quotas and getting rewarded for it 📞&nbsp;Fearless on the phone&nbsp;and thrive on creating meaningful conversations 💬&nbsp;Clear communicator&nbsp;with a passion for connecting with people 💡&nbsp;Resourceful&nbsp;and don’t wait to be told what to do — you figure it out 🚀&nbsp;Ambitious, looking to grow fast and make your mark in a thriving and reputable company Applied Innovation is seeking an SDR Prospector to generate new qualified sales opportunities from cold calls to prospective clients in new markets and passing on qualified opportunities by scheduling appts. for salespeople. This is a Monday to Friday 8 AM – 5 PM role located at 3223 Kraft Ave SE, Grand Rapids, MI 49512. Responsibilities include but are not limited to:
<ul>
<li>&nbsp;&nbsp;Achieve All Prospecting Goals and Targets – Monthly, Quarterly, Yearly</li>
<li>50+ daily phone calls, qualified lead generation, and scheduling appts. for sales.</li>
<li>Generate new qualified sales opportunities&nbsp;from B2B phone (cold) calls.</li>
<li>Update and manage CRM data for accuracy and drive/increase sales effort effectiveness with reliable and meaningful data. </li>
<li>High Capacity, Self-Managed SDR with great work ethic</li>
</ul>
Requirements:
<ul>
<li>Minimum 1-year successful SDR prospecting, making outbound cold calls, and scheduling meetings for sales representatives </li>
<li>Auto dialer experience, preferred</li>
<li>Experience making 50+ Daily Outbound Cold calls </li>
<li>Salesforce or similar CRM experience </li>
<li>College graduate, preferred.</li>
<li>On-site work.&nbsp;</li>
</ul>
Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, paid training, an onsite fitness center, and opportunity for advancement. &nbsp;
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fI3ocIXMDS

SDR - Prospector

<h3>Job Description</h3>
Job DescriptionBe Proud, Be You, Be Independent!
Are you looking to progress your career as a banking professional?
 At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. We also recognize the importance of career growth, which is why we are proud to offer an exciting and fulfilling Career Path for all of our Retail Branch employees. Whether you’re an experienced banking professional, or excited to begin a lucrative career in banking, our Career Path offers self-directed growth opportunities allowing for the freedom and flexibility to advance at your own pace. This Career Path covers everything from conducting financial transactions, to educating clients on products and services, building client rapport, and even originating client loans. Beginning as a Client Service Associate allows you to learn the basics about Independent Bank’s culture, policies and procedures. From there, you will be equipped with all of the materials necessary to advance through the Career Path, at the rate that suits you, with the potential to earn more as you learn more!
 The following paragraphs explain the different levels of the Career Path, including the duties and responsibilities of each level.
 Please note, this position is a floating position requiring time spent at multiple branches throughout any given week. The branches required for this position are: 
<ul>
<li>Ionia Point</li>
<li>Belding</li>
<li>Carson City</li>
<li>Saranac</li>
<li>Portland</li>
</ul>
Client Service Associate 1 As a Client Service Associate (CSA), you are the face of the bank, providing incomparable service to our clients every day, every time. In this position, you will focus on learning and/or reviewing basic banking transactions, and the fundamental banking terms, products, and services offered by Independent Bank. This position is similar to a traditional “bank teller” role with self-guided growth opportunities.
<ul>
<li>Assist clients with transaction services and provide solutions in a friendly and efficient manner.</li>
<li>Deliver financial solutions to clients utilizing the Independent Bank products and services.</li>
<li>Gain an understanding of the basic framework of Independent Bank accounts.</li>
<li>Become skilled with regards to conducting different types of transactions for clients.</li>
<li>Utilize all available technology to perform daily tasks.</li>
</ul>
 Client Service Associate 2 As a Client Service Associate 2 (CSA2), you are the face of the bank, providing incomparable service to our clients every day, every time. In this position, you will continue to grow the knowledge, skills and abilities necessary to better service Independent Bank clients and offer appropriate products, services and solutions. This position is similar to a traditional “bank teller” role with self-guided growth opportunities.
<ul>
<li>Assist clients with transaction services and provide solutions in a friendly and efficient manner and with credibility.</li>
<li>Strengthen your understanding of the basic framework of Independent Bank business accounts.</li>
<li>Become proficient with regards to conducting different types of transactions for clients.</li>
<li>Demonstrate Independent Bank digital products and services fluently and possess the ability to assist clients with navigation.</li>
<li>Begin to recognize opportunities to deliver financial solutions, and meet client needs, with Independent Bank products and services.</li>
<li>Identify client referral opportunities to appropriate team members.</li>
<li>1+ years of community banking experience.</li>
<li>Develop and maintain skills necessary to accurately and proficiently open new accounts and increase client relationships.</li>
<li>Ability to have meaningful financial conversations with clients during all interactions.</li>
<li>Maintain ongoing communication with clients following internal processes and procedures.</li>
<li>Capable of self-directed development of product knowledge with a continual focus on learning all aspects of product offerings.</li>
</ul>
 Client Service Specialist As a Client Service Specialist (CSS), you are responsible for keeping everything running smoothly behind the scenes, as well as making our clients feel welcomed, engaged, and significant. In this position, you will apply the knowledge, skills and abilities acquired from previous banking and customer service roles to better serve Independent Bank clients and offer appropriate products, services and solutions. This position is similar to the traditional “lead teller” or “personal banker” role with self-guided growth opportunities.
<ul>
<li>Assist clients with transaction services and provide solutions in a friendly and efficient manner.</li>
<li>Exemplify professional knowledge on the framework of Independent Bank business accounts.</li>
<li>Recognize opportunities to meet client needs with Independent Bank products and services, as well as offering appropriate solutions.</li>
<li>Identify client referral opportunities to appropriate team members.</li>
<li>Take consumer loan applications in response to client inquiries.</li>
<li>Responsible for advanced branch operations tasks such as, but not limited to, client service requests, vault, ATM duties, cash items, debit/credit card disputes, instant issue debit cards and wire transfers.</li>
<li>Demonstrate Independent Bank digital products and services fluently and possess the ability to assist clients with navigation.</li>
<li>Advanced proficiency with Independent Bank products and services.</li>
<li>Accountable for participating in IB Edge Sales Management routines such as roadmaps and check-ins.</li>
<li>2+ years of community banking experience or high level customer service and cash handling experience.</li>
<li>Capability to develop and maintain skills necessary to accurately and proficiently open new accounts and increase client relationships.</li>
<li>Ability to have in-depth, proactive financial conversations with clients during all interactions, and follow through on the results of those conversations.</li>
<li>Maintain ongoing communication with clients following internal processes and procedures.</li>
<li>Capable of self-directed development of product knowledge with a continual focus on learning all aspects of product offerings.</li>
</ul>
 Client Service Expert As a Client Service Expert (CSE) you are responsible for keeping everything running smoothly behind the scenes, as well as making our clients feel welcomed, engaged, and significant. In this position, you will apply the knowledge, skills and abilities acquired in previous positions and will serve as a mentor and instructor for other team members in advancing their skills. This position is a step above a traditional, more experienced “lead teller” or “personal banker” role with self-guided growth opportunities.
<ul>
<li>Assist clients with transaction services and provide solutions in a friendly and efficient manner.</li>
<li>Exemplify professional knowledge on the framework of Independent Bank business accounts.</li>
<li>Demonstrated ability to make personal connections, engage and educate clients, ask open-ended questions, and listen in order to establish trust and build lasting relationships.</li>
<li>Take consumer loan applications in response to client inquiries, as well as originate and close consumer loans.</li>
<li>Responsible for advanced branch operations tasks such as, but not limited to, client service requests, vault, ATM duties, cash items, debit/credit card disputes, instant issue debit cards and wire transfers.</li>
<li>Demonstrate Independent Bank digital products and services fluently and possess the ability to assist clients with navigation.</li>
<li>Advanced proficiency with Independent Bank products and services.</li>
<li>Accountable for preparation of, and participation in, IB Edge Sales Management routines.</li>
<li>Possess the drive, initiative and knowledge to provide financial options for clients using a consultative approach.</li>
<li>Partner with specialists (Financial Advisors, Mortgage Originators, Commercial Lenders, etc.) to connect clients with experts who can assist with specialized needs.</li>
<li>3+ years of community banking experience</li>
<li>NMLS registration under the SAFE Act of 2008.</li>
<li>Capability to develop and maintain skills necessary to accurately and proficiently open new accounts and increase client relationships.</li>
<li>Ability to have in-depth, proactive financial conversations with clients during all interactions, and follow through on the results of those conversations.</li>
<li>Maintain ongoing communication with clients following internal processes and procedures.</li>
<li>Capable of self-directed development of product knowledge with a continual focus on learning all aspects of product offerings.</li>
<li>Seek out leadership opportunities and develop skills necessary to be a successful leader such as coaching, having difficult conversations, community involvement and change management.</li>
</ul>
 Why You Should Apply:
<ul>
<li>Competitive hourly pay and great benefits.</li>
<li>Accommodating and flexible paid time off.</li>
<li>A knowledgeable, goal-driven, and exciting team of colleagues.</li>
<li>Numerous advancement opportunities with structured, personalized career paths and mentoring.</li>
<li>Exposure to different areas of banking and the ability to work with leaders within the industry.</li>
<li>Extensive training on all areas and aspects of the banking field to help you reach your highest potential.</li>
<li>Community-focused events and volunteer opportunities.</li>
</ul>
 What We’re Looking For:
<ul>
<li>High school diploma or equivalent education is required.</li>
<li>Outstanding client service skills.</li>
<li>Cash handling experience is preferred, but it is not required as we provide ample training.</li>
<li>The ability to adapt and adjust to new ideas, processes, workflows, and systems.</li>
<li>Ability to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness, and client focus.</li>
<li>Excellent interpersonal, presentation, and communication skills. This includes verbal and non-verbal forms of communication, email and phone etiquette, and the ability to work cohesively as part of a team.</li>
<li>A strong desire to be a part of the Independent Bank family while contributing to our growth and success.</li>
</ul>
 This is an exciting step in a journey to creating a fulfilling and rewarding career at Independent Bank. We are excited to have you join our team!

Full Time Floating Client Service Associate

<h3>Job Description</h3>
Job Description
Caregiver/ Med Tech
Leisure Living - Grand Village Assisted Living and Memory Care
3939 44th St SW, Grandville, MI 49418
<ul>
<li>Med Tech Training </li>
<li>Wages On-Demand allowing early access to your earned wages before payday</li>
<li>Growth Opportunities </li>
<li>$1.00 Shift Differential for 2nd Shift</li>
<li>$1.75 Shift Differential for 3rd Shift </li>
<li>High school diploma/GED is required</li>
</ul>
POSITION SUMMARY 
Responsible for providing comfort, safety and general supervision to residents by assisting them with activities of daily living, administering medications and tending to their individual care needs, while learning their unique preferences and personalities.
ESSENTIAL FUNCTIONS
<ul>
<li>Administer medications to residents according to physician orders and document completion</li>
<li>Review eMAR each shift to ensure timely administration of medications and treatments</li>
<li>Review incoming medication physician orders for accuracy. Update eMAR accordingly</li>
<li>Partner with residents to provide needed/requested assistance with activities of daily living as outlined in the residents’ service plans</li>
<li>Answer resident call lights, as well as door and safety alarms promptly</li>
<li>Observe and report resident behavior and condition changes to Care Coordinator and Director of Resident Care</li>
<li>Order/re-order medications to ensure adequate supply is available</li>
<li>Complete daily charting, documentation, and reporting as required</li>
<li>Obtain resident weights and vitals</li>
<li>Participate in training new employees as requested</li>
<li>Clean and disinfect resident rooms, work areas and common spaces according to cleaning schedule</li>
<li>Clean and disinfect spills and soiled areas as needed or directed</li>
<li>Assist with meal set up and clean up as needed or requested</li>
<li>Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities</li>
<li>Promote positive relationships with residents, staff and visitors</li>
<li>Remain awake and alert while on shift</li>
</ul>
Perform any other duties as requested within the scope of responsibility and requirements of the job
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES
Education and Experience High school diploma/GED is required. 
Certificates and Licenses 
Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills
Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.
Other Requirements 
<ul>
<li>Ability to multi-task, prioritize and work with minimal supervision</li>
<li>Effective oral and written communication skills</li>
<li>Professional telephone etiquette and customer service skills</li>
<li>Superior communication and interpersonal skills</li>
<li>Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community</li>
<li>Developed organizational skills</li>
<li>Ability to problem solve and demonstrate good judgement</li>
<li>Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor</li>
<li>Promote teamwork by working with coworkers in a positive and cooperative manner</li>
<li>Ability to maintain a high level of confidentiality</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Stand – Frequently</li>
<li>Walk – Frequently</li>
<li>Sit – Frequently</li>
<li>Reach outward – Occasionally</li>
<li>Reach above shoulder – Occasionally</li>
<li>Climb – N/A</li>
<li>Squat or Kneel – Occasionally</li>
<li>Bend – Occasionally</li>
<li>Twist – Occasionally</li>
<li>Lift/Carry/Transfer
<ul>
<li>10 lbs. or less – Occasionally</li>
<li>11-20 lbs. – Occasionally</li>
<li>21-50 lbs. – N/A</li>
<li>51-100 lbs. – N/A</li>
<li>Over 100 lbs. – N/A</li>
</ul>
</li>
<li>Push/Pull
<ul>
<li>10 lbs. or less – Occasionally</li>
<li>11-20 lbs. – Occasionally</li>
<li>21-50 lbs. – N/A</li>
<li>51-100 lbs. – N/A</li>
<li>Over 100 lbs. – N/A</li>
</ul>
</li>
</ul>
General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back &amp; Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#LL1

Caregiver / Med Tech

<h3>Job Description</h3>
Job Description
The POWER of a CAREER!
At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Loan Servicing Business Analyst to support and enhance the analytical, reporting, and operational effectiveness of our Loan Servicing department. 
This role is ideal for someone who brings strong data analytics abilities, a process-improvement mindset, and the technical expertise to support strategic reporting, system optimization, and portfolio insight across the servicing organization.
What You’ll Do:
<ul>
<li>Design, build, and maintain reporting dashboards to track servicing KPIs, operational performance, investor requirements, and portfolio trends</li>
<li>Use SQL, Excel (Power Query, Pivot Tables, VBA/macros), and Power BI to extract, transform, analyze, and visualize data</li>
<li>Automate recurring reports and ad-hoc analyses to improve accuracy and efficiency</li>
<li>Validate data integrity across servicing systems (e.g., MSP, Fiserv) and internal reporting databases</li>
<li>Analyze existing workflows and recommend process improvements to increase efficiency and accuracy</li>
<li>Support system enhancements, integrations, upgrades, testing, troubleshooting, and implementation documentation</li>
<li>Partner cross-functionally with IT, Compliance, and leadership to establish reporting standards and service-aligned KPIs</li>
<li>Translate complex data into clear, accessible summaries and presentations</li>
<li>Provide analytical support during audits, regulatory examinations, investor reviews, and reporting cycles</li>
<li>Ensure reporting practices meet compliance, investor, and regulatory requirements</li>
</ul>
What You Bring:
<ul>
<li>Bachelor’s degree in Business Analytics, Information Systems, Finance, or related field preferred</li>
<li>2–5 years of experience in business analysis, reporting, or data analytics</li>
<li>Proficiency in SQL, advanced Excel, and Power BI</li>
<li>Experience in financial services or mortgage servicing preferred</li>
<li>Understanding of servicing regulations (RESPA, Reg X/Z, UDAAP) helpful</li>
<li>Strong attention to detail, analytical thinking, and problem-solving skills</li>
<li>Ability to manage multiple priorities in a fast-paced environment</li>
<li>Excellent communication skills, with the ability to convey complex data concepts clearly</li>
</ul>
Why Join Northpointe?
We offer a collaborative environment where your work directly supports operational excellence and strategic decision-making. You’ll be part of a team that values innovation, accuracy, and continuous improvement.
Our Hiring Philosophy
Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.
Benefit Information:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life, LTD, &amp; AD&amp;D</li>
<li>Dependent Care Spending Plan (DCSA)</li>
<li>Employer Stock Ownership Plan with 401(k) feature and company match</li>
<li>Complimentary Banking Services</li>
<li>Tuition Assistance </li>
</ul>
Ready to Apply?
If you're ready to innovate and make an impact, we want to hear from you. At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER.
AA – EOE
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