<h3>Job Description</h3>
Job Description
Summary of Position:
The Customer Success Manager II (CSM II) will be responsible for building and maintaining strong relationships with customers, ensuring they achieve success with our solutions, and driving overall customer satisfaction and retention. The CSM II will drive higher-level customer success strategies, mentor junior team members, and collaborate on cross-functional projects to enhance the customer experience.
Essential Functions:
<ul>
<li>Manage more complex and high-value accounts, serving as a senior advisor to key stakeholders</li>
<li>Lead strategic discussions with customers to align their goals with our solutions</li>
<li>Oversee complex onboarding processes and ensure successful implementation of our solutions</li>
<li>Anticipate and address sophisticated challenges with innovative solutions</li>
<li>Utilize advanced analytics to monitor and improve customer health metrics</li>
<li>Develop tailored strategies to enhance customer satisfaction and retention</li>
<li>Conduct in-depth business reviews and strategic planning sessions with customers</li>
<li>Synthesize customer feedback to drive product and service improvements</li>
<li>Lead initiatives for upselling and cross-selling to maximize account growth</li>
<li>Develop and implement comprehensive retention and expansion strategies</li>
<li>Develop and document the overall customer success adoption strategy and plans</li>
<li>Drive leading metrics of success, including customer health score and adoption rates</li>
<li>Mentor and support junior customer success managers</li>
<li>Lead cross-functional projects to enhance the overall customer experience</li>
</ul>
Competencies:
<ol>
<li>Ensures Accountability</li>
<li>Tech Savvy</li>
<li>Communicates Effectively</li>
<li>Values Differences</li>
<li>Customer Focus</li>
<li>Resourcefulness</li>
<li>Drives Results</li>
<li>Plans and Prioritizes</li>
<li>Decision Quality</li>
<li>Self-Development</li>
</ol>
Work Environment:
This job operates in a professional office &amp; and remote environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This Role is spent in the field (more than 51% of the time) there will be travel involved as well as working from the home office.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. &nbsp;Must be able to exchange accurate information in these situations. &nbsp;The employee must be able to remain in a stationary position 75% of the time. &nbsp;The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. &nbsp; Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. &nbsp; Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
<ul>
<li>Bachelor’s degree in Business, Marketing, or a related field</li>
<li>6-8 years of experience in customer success, account management, or a related field</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Business, Marketing, or a related field</li>
<li>6-8 years of experience in customer success, account management, or a related field</li>
<li>Demonstrated success in managing complex accounts</li>
<li>Ability to navigate complex organization structures and foster relationship with key individuals throughout the account</li>
<li>Strong leadership and mentorship skills</li>
<li>Ability to influence without authority</li>
<li>Excellent analytical and strategic thinking abilities</li>
<li>Advanced problem-solving and project management skills</li>
</ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Company DescriptionDenali Advanced Integration delivers exceptional technology solutions and services, powered by strategic experts and industry-leading partners to help guide our clients through the most complex IT challenges. Since 1992, Denali has been among the most trusted and prominent technology providers in North America. 
<h3>Company Description</h3>
Denali Advanced Integration delivers exceptional technology solutions and services, powered by strategic experts and industry-leading partners to help guide our clients through the most complex IT challenges. Since 1992, Denali has been among the most trusted and prominent technology providers in North America.

Customer Success Manager II

<h3>Job Description</h3>
Job Description
About Us and Position Summary: 
Our Beginning is seeking a dynamic, people-centered professional to serve as the Human Resources Generalist and Enrollment Manager. This unique role blends strategic human resources leadership with oversight of student enrollment, admissions, and marketing efforts. The ideal candidate is equally passionate about cultivating a strong, supportive workplace culture and connecting families to our mission and programs.
This position plays a key role in advancing our commitment to organizational excellence, staff well-being, and meaningful community engagement.
Key Responsibilities:
Human Resources Generalist - People Services (50%)
<ul>
<li>Lead the full employee lifecycle, including recruitment, onboarding, performance support, and offboarding.</li>
<li>Develop and maintain HR systems, policies, and procedures that reflect best practices and align with our values.</li>
<li>Coordinate benefits administration, compliance with labor laws, and personnel documentation.</li>
<li>Support employee engagement, development, and retention strategies.</li>
<li>Serve as a trusted resource and culture ambassador across the organization.</li>
<li>Experience incorporating AI into human resources functions </li>
<li>Other responsibilities as assigned</li>
</ul>
Enrollment, Admissions, and Marketing (50%)
<ul>
<li>Oversee the student admissions process from inquiry through enrollment.</li>
<li>Serve as the primary point of contact for prospective families, including conducting tours and follow-ups.</li>
<li>Develop and implement marketing strategies to promote the school’s mission and programs.</li>
<li>Manage external communications, including digital content, social media, and printed materials.</li>
<li>Monitor enrollment trends and provide data-driven insights to support planning and growth.</li>
</ul>
<ul>
<li>Ensuring timely communication with school administration regarding the scheduling of school tours, family meetings, and coordination with school staff.</li>
<li>Maintaining regular communication with school administration about identified questions shared by families and staff.</li>
<li>Other responsibilities as assigned </li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Human Resources, Marketing, Business Administration, Education, or related field (Master’s preferred).</li>
<li>3+ years of experience in HR, recruitment, admissions, or community engagement roles.</li>
<li>Experience in an educational, nonprofit, or values-driven environment strongly preferred.</li>
<li>Exceptional interpersonal, organizational, and communication skills.</li>
<li>Proven ability to manage multiple responsibilities with professionalism, empathy, and attention to detail.</li>
<li>Familiarity with relevant tools (e.g., HRIS systems, AI integration, ADP, CRM platforms, marketing software, ProCare, etc.) is a plus.</li>
</ul>
What We Offer:
<ul>
<li>A collaborative and mission-driven team environment</li>
<li>Competitive compensation</li>
<li>100% employer-paid base medical and dental coverage through Kaiser Permanente and Washington Dental (eligible after 60 days of employment, starting the 1st of the following month)</li>
<li>Short-term and long-term disability insurance, life insurance, and a 401(k) program</li>
<li>Paid holidays and a paid Winter Break (last week of December)</li>
<li>Paid Time Off (PTO)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Professional development opportunities</li>
<li>Staff wellness day</li>
</ul>
Faith Statement: Our Beginning is a faith-based organization rooted in Christian values. We believe in:
<ul>
<li>The Bible as the only inspired, infallible, and authoritative Word of God.</li>
<li>Jesus Christ as Lord and Savior.</li>
<li>One God, eternally existent in three persons: Father, Son, and the Holy Spirit.</li>
<li>The truth of creation as the origin of life.</li>
<li>The Sabbath as a day of rest</li>
<li>The second coming of Jesus Christ.</li>
<li>The present ministry of the Holy Spirit, whose indwelling enables Christians to live a godly life.</li>
</ul>
Applicants should be comfortable working in and contributing to a faith-informed environment aligned with this statement.
How to Apply: Interested candidates should send an updated resume and cover letter to <a href="mailto:hr@ourbeginning.com" target="_blank">hr@ourbeginning.com</a>. The position will remain open until it is filled.
EOE: Our Beginning is an At-Will Employer.
 We look forward to hearing from you!

Human Resources Generalist & Admissions Manager

<h3>Job Description</h3>
Job Description
LTC Solutions, Inc., headquartered in Redmond, Washington is a national brokerage firm specializing exclusively in LTCI since 1996. Our full-service approach to supporting clients facilitates the entire employer benefit process for LTC insurance: carrier and plan design selection, customized enrollment, comprehensive benefits, service and administration.
<ul>
<li>Summary
<ul>
<li>The Billing Specialist is a high value partner to the Client Servicing Team, managing relationships with client HR and payroll teams to facilitate payroll deductions for insurance benefits, and coordinate invoice services for carriers.</li>
<li>Partnering with the insurance carrier to assist clients with issues regarding billing and payroll deductions.</li>
<li>Managing and maintaining client administrative data, sensitive information, and tracking systems in both Salesforce (CRM) and Excel spreadsheets.</li>
</ul>
</li>
</ul>
<ul>
<li>Successful candidates will have: 
<ul>
<li>Managing and maintaining client administrative data, sensitive information, and tracking systems in both Salesforce (CRM) and Excel spreadsheets.</li>
<li>Proficiency with Microsoft Office, specifically advanced Excel skills.</li>
<li>Excellent eye for detail.</li>
<li>Excellent interpersonal skills with an ability to initiate and build friendly and efficient relationships with clients, carriers, and co-workers.</li>
<li>Experience with managing multiple projects, coordinating between multiple processes, and supporting a variety of client’s needs.</li>
<li>Well-developed problem-solving capabilities with a result and success-oriented mentality, conveying a sense of urgency and driving issues to closure.</li>
<li>Experience crafting efficient processes using both innovation and optimization of available resources.</li>
</ul>
</li>
</ul>
<ul>
<li>Responsibilities include, but are not limited to: 
<ul>
<li>Reviewing carrier invoices and monitoring client payroll deductions and submitted payments.</li>
<li>Preparing monthly reports to initiate new deductions.</li>
<li>Maintaining tracking tools to monitor deductions and payments, analyzing, and reconciling discrepancies, and initiating required adjustments.</li>
<li>Administer secure file transfers containing sensitive protected information.</li>
<li>Communicating (verbal and written) directly with insurance carriers and clients, including HR departments, payroll, accounts payable.</li>
<li>Lead meetings with clients and carriers.</li>
<li>Manage escalated issues and provide direction to resolution.</li>
</ul>
</li>
</ul>
<ul>
<li>Requirements: 
<ul>
<li>Bachelor's degree or post high school education</li>
<li>At least 3-5 years of relevant experience (client services, human resources, account coordination)</li>
<li>Proven track record of building strong client relationships</li>
<li>Superior verbal and written communication skills executed with diplomacy both internally and externally</li>
<li>Must possess exceptional organizational and time management skills</li>
<li>Superior problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions</li>
<li>Ability to work and thrive in a team environment, focused on achieving results</li>
<li>Dynamic, ambitious, and able to work well independently and within a team environment</li>
<li>Superior problem solving and conflict resolution skills</li>
<li>Experience with leading meetings</li>
<li>Must be proficient with MS Word, Excel and Outlook, experience with Salesforce, and SharePoint a definite plus</li>
</ul>
</li>
</ul>
Company DescriptionLTC Solutions is a national brokerage firm headquartered in Redmond, WA specializing in long term care insurance as an employee benefit. 
<h3>Company Description</h3>
LTC Solutions is a national brokerage firm headquartered in Redmond, WA specializing in long term care insurance as an employee benefit.

Billing Specialist

<h3>Job Description</h3>
Job Description
Job Posting Title
Corporate Relations Coordinator
Job Description
Join Our Mission-Driven Team!
Are you passionate about building meaningful corporate partnerships to make a real difference in your community? Food Lifeline is seeking a Corporate Relations Coordinator to help end hunger in Western Washington by engaging companies, associations, and community partners in our mission.
In this vital role, you’ll support corporate fundraising and event initiatives, manage a portfolio of corporate donors, and help drive Food Lifeline’s annual philanthropic revenue goals. This position offers the opportunity to work in a collaborative, mission-driven environment where your creativity, relationship-building, and communication skills can shine.
Key Responsibilities:
<ul>
<li>Cultivate, solicit, and steward corporate partnerships and donors.</li>
<li>Manage a portfolio of 50–100 institutional and corporate donors for engagement and retention.</li>
<li>Coordinate Food Lifeline’s major corporate campaign, Food Frenzy, and other key events.</li>
<li>Collaborate with the Corporate Relations Manager and Events Coordinator on fundraising initiatives and campaigns.</li>
<li>Prepare compelling proposals, reports, and presentations for corporate partners.</li>
<li>Maintain accurate donor and activity records in the organization’s CRM system.</li>
</ul>
Key Skills:
<ul>
<li>Strong relationship-building, communication, and presentation skills.</li>
<li>Proven experience managing corporate giving programs or sponsorships.</li>
<li>Excellent organizational and multitasking abilities with strong attention to detail.</li>
<li>Passion for Food Lifeline’s mission and an understanding of issues related to hunger, poverty, racial inequity and social injustice.</li>
</ul>
Compensation, Location &amp; Benefits:
Salary range is $30 to $35 per hour with full benefits package, including:
<ul>
<li>Employer-paid medical coverage for employees and children</li>
<li>Dental and vision insurance</li>
<li>Employer-paid basic life, long- and short-term disability</li>
<li>Company match for 403(b) retirement plans</li>
<li>Generous paid time off, including parental leave</li>
</ul>
Based at our Hunger Solution Center in South Park, Seattle:
<ul>
<li>Full-time, hybrid role requiring three days per week in the office</li>
<li>This role may occasionally require evening and weekend work</li>
<li>Candidates must be willing and able to live and work in the Seattle area</li>
</ul>
Ready to join Food Lifeline?
Apply now! To join our team as a Corporate Relations Coordinator, please read the full job description and apply electronically. Complete applications must include a resume and cover letter, and this posting will remain open until filled.
We are proud to be an equal opportunity employer and seek to bring our values of diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from candidates who can contribute to the diversity of our organization and who have lived experience of inequity and connections to marginalized communities.

Corporate Relations Coordinator

<h3>Job Description</h3>
Job Description
Do you love working with children and families in a warm, community focused environment? Are you looking to grow your skills in a supportive pediatric dental practice that values compassion, integrity, and quality care?
You’re in the right place! Snoqualmie Valley Kids Dentist is hiring a Front Desk Coordinator to join our team in Snoqualmie, WA!
Key Details:
<ul>
<li>Pay: $23-$28 per hour, depending on experience</li>
<li>Benefits: Medical, dental, and vision insurance; paid holidays; PTO; bereavement leave; Employee Assistance Program; 401(k) with 100% employer match up to 4%; metric bonus potential and more!</li>
<li>Location: In office at Snoqualmie Valley Kids Dentist, Snoqualmie, WA</li>
<li>Schedule: Tuesday-Friday Onsite, with occasional Mondays as needed, up to 40 hours per week; patient appointments begin at 7:15 AM and typically end around 4:30 PM, with front desk duties wrapping up when the last patient is checked out.</li>
</ul>
Who We Are:
At Snoqualmie Valley Kids Dentist, we specialize in pediatric dentistry and guide families from infancy through adolescence with a fun, healthy approach to building lifelong smiles. Our team is driven by our Core Values: Openness, Community, Integrity, Compassion, and Quality and we live these values every day.
We’ve built a practice that’s welcoming, energetic, and kid friendly, where both patients and team members feel supported and valued.
Who You Are:
You’re a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping children feel at ease, supporting your team, and creating a smooth experience for families. You’re a clear communicator, a quick learner, and someone who takes pride in your work.
Other qualifications include:
<ul>
<li> Experience in dental and/or medical front office roles (1 year preferred)</li>
<li>Familiarity with dental procedures and billing processes preferred</li>
<li>Basic computer skills, including Microsoft Word and Excel</li>
<li>Strong verbal communication and customer service skills</li>
<li>Ability to multitask and stay organized in a fast paced environment</li>
<li>Ability to work independently and as part of a team</li>
<li>Ability to pass a pre-employment background and professional references check</li>
</ul>
What You’ll Do:
As a Front Desk Coordinator, you’ll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out.
Your responsibilities will include:
<ul>
<li>Greeting and checking patients in and out</li>
<li>Scheduling appointments and managing the daily calendar</li>
<li>Verifying and updating insurance information</li>
<li>Reviewing and managing financial agreements and patient accounts</li>
<li>Posting charges and payments accurately</li>
<li>Assisting with treatment planning and recall coordination</li>
<li>Reviewing and entering insurance payments</li>
<li>Maintaining patient insurance benefit profiles</li>
<li>Managing accounts receivable and keeping AR under set goals</li>
<li>Communicating with patients, parents, and insurance providers</li>
</ul>

Join a team that’s passionate about happy kids and healthy smiles. We’re excited to meet someone who shares our commitment to compassionate care and community connection.
Snoqualmie Valley Kids Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters Salary: $23.00 per hour
About the Company
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 17 locations and we are continuing to grow!
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, receptionist, hospitality, and retail.
About the Role
The Medical Office Administrator, internally called "Nurse Practitioner Liaison" serves as first-tier support for prescriber-level provider members, providing a high level of customer service and follow-through for the unique needs of the prescriber practice.  They will build and maintain a working partnership with each provider in their cohort, and respond timely to requests from providers, pharmacies and clients.  They will become an expert on all relevant aspects of the prescribers’ unique practice and will be a supportive driver for the growth of the company through effective scheduling practices. 
Work Environment
This position is worked in-office. We are expanding our team to include professionals at our Mindful Therapy Group office locations in Arizona, Colorado, Nevada, and Oregon, in addition to our headquarters in Seattle, WA. Team members in these locations will collaborate with Nurse Practitioners and MDs providing in-person services. We always aim to provide a higher level of service and use the time in-office to build strong relationships. 
Requirements
Key Responsibilities:  
<ul>
<li>Bring a positive and inviting experience to the team and our providers!</li>
<li>Provide excellent customer service over the phone, in person, and via email to clients and providers. </li>
<li>We'll train you to be an expert in all aspects of the NP/MD practice including coding, schedule management (including in-person visit requirements), prescribing and lab technology platforms, and more.  </li>
<li>Process a high volume of inbound and outbound records requests to support with coordination of care. </li>
<li>Build genuine relationships based on trust, ensuring a personalized and meaningful experience. </li>
<li>Maintain HIPAA guidelines and ensure PHI is always secure.   </li>
</ul>
<ul>
<li>Support with troubleshooting challenges for providers and clients.</li>
<li>Schedule: Monday through Thursday, 8:30am to 5pm and Friday, 8am to 4pm. </li>
</ul>
Benefits
We provide our full-time employees with:
<ul>
<li>75% coverage of health, dental, and vision insurance</li>
<li>15 PTO days accrued in the first employment year, annual increases each anniversary</li>
<li>6 paid holidays per year</li>
<li>401k with employer matching</li>
<li>Life Insurance</li>
</ul>
<ul>
<li>Professional development training and opportunities for advancement</li>
</ul>
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters Salary: $23.00 per hour

Medical Office Assistant

<h3>Job Description</h3>
Job Description
Kronos has a long history of avionics engineering working with some of the largest aircraft integrators in the world. We always provide our partners with 100% customer satisfaction and on-time delivery. If you are excited about working for a company that takes its job seriously and does not cut corners you will have a home with Kronos.
 
We’re looking for an experienced Manufacturing Engineer to support production operations and help improve manufacturing processes for complex mechanical assemblies. This role focuses on ensuring that designs can be efficiently and reliably produced while meeting quality and cost targets
 
Responsibilities:
<ul>
<li>Develop and implement production and tooling methodologies</li>
<li>Participate in cross-functional engineering teams to integrate technical solutions</li>
<li>Conduct producibility and variation analyses to confirm manufacturing capability</li>
<li>Lead and implement manufacturing plans and process improvements</li>
<li>Review layouts, drawings, and design concepts for manufacturability</li>
<li>Resolve technical issues that impact performance, cost, or schedule</li>
<li>Apply Lean principles and continuous improvement practices</li>
<li>Support production readiness for new programs and product introductions</li>
</ul>
Required Skills &amp; Qualifications:
<ul>
<li>Bachelor’s degree in Engineering or related field</li>
<li>Minimum 5 years of manufacturing engineering experience</li>
<li>Strong producibility background (required)</li>
<li>Experience with design reviews, layout and drawing reviews</li>
<li>Proficiency with Catia/Enovia and 2D drawings</li>
<li>Familiarity with specs, standards, and development programs</li>
<li>Ability to work independently and contribute immediately</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in defense, aerospace, or complex manufacturing environments</li>
<li>Exposure to tooling, supply chain, or new program startup</li>
</ul>
Company DescriptionKronos always provides our partners with 100% customer satisfaction and on time delivery. If you are excited about working for a company that takes its job seriously and does not cut corners you will have a home with Kronos. 
<h3>Company Description</h3>
Kronos always provides our partners with 100% customer satisfaction and on time delivery. If you are excited about working for a company that takes its job seriously and does not cut corners you will have a home with Kronos.

Manufacturing Engineer

<h3>Job Description</h3>
Job Description
Job Title: Human Resources Generalist
Reports To: The Human Resources Generalist will report to the Director of Human Resources, Vice President of Human Resources, or equivalent leadership. 
Job Overview:
The Human Resource Generalist aids with and facilitates the human resource processes at all business locations. This position will provide information and reporting of: benefits, employee relations, payroll, timekeeping, new hire orientations and trainings, HRIS system maintenance, and similar Human Resources areas. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance, and HRIS entry. 
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. 
Duties and Responsibilities:
<ul>
<li>Interprets and explains human resources policies, procedures, laws, standards, or regulations. </li>
<li>Assists with payroll and employee relations issues on an ongoing and needed basis. </li>
<li>Hires employees and processes hiring-related paperwork. </li>
<li>Administers employee benefit plans. </li>
<li>Maintains current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). </li>
<li>Prepares or maintains employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. </li>
<li>Addresses employee relations issues, such as harassment allegations, work complaints, or other employee concerns. </li>
<li>Conducts reference or background checks on job applicants. </li>
<li>Reviews employment applications and job orders to match applicants with job requirements. </li>
<li>Informs job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. </li>
<li>Schedules or conducts new employee orientations. </li>
<li>Reviews and evaluates applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. </li>
<li>Maintains and updates human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. </li>
</ul>
<ul>
<li>Confers with management to develop or implement personnel policies or procedures. </li>
<li>Evaluates recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed. </li>
<li>Contacts job applicants to inform them of the status of their applications. </li>
<li>Conducts exit interviews and ensure that necessary employment termination paperwork is completed. </li>
<li>Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. </li>
<li>Analyze employment-related data and prepare required reports. </li>
<li>Advise management on organizing, preparing, or implementing recruiting or retention programs. </li>
<li>Develop or implement recruiting strategies to meet current or anticipated staffing needs. </li>
<li>Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs. </li>
<li>Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel. </li>
</ul>
Competencies:
<ul>
<li>Results oriented. </li>
<li>Good problem solving skills. </li>
<li>Excellent technical aptitude with software, systems related to HR work. </li>
<li>Works well with people both internal (SPS) and external (assigned client). </li>
<li>Works well with minimal direction and under the direction of leadership. </li>
<li>Fast learner. </li>
<li>Good at following instructions and handling change and/or adverse situations. </li>
<li>Driven by client satisfaction. </li>
</ul>
<ul>
<li>Strong integrity, solid business ethics. </li>
<li>Excellent presentation and interpersonal skills. </li>
<li>Excellent written and oral communication skills. </li>
<li>Expert in customer service skills, professional attitude and appearance. </li>
<li>Good organizational skills. </li>
<li>Ability to maintain confidentiality. </li>
<li>Strong attention to detail. </li>
<li>Strong aptitude in effectively managing time, projects and tasks. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>2-5 years of any human resources experience required. </li>
<li>Must be able to work reliably from the location of positions. </li>
<li>Must be able to learn position virtually if required by manager.  </li>
<li>Computer Skills Required: MS Word, MS Excel, MS Outlook, Adobe PDF suite and any experience utilizing a payroll processing tool  </li>
<li>Extraordinary customer service, verbal, and written communication skills, works well on your own as well as with others in team situations  </li>
<li>Must have a strong understanding of discretion and confidentiality  </li>
<li>Ability to prioritize work to balance multiple projects and deadlines; Organized and detail-oriented  </li>
<li>Good problem-solving; Proactive and able to operate efficiently in a fast paced environment  </li>
<li>Required to maintain an overall professional appearance and attitude. </li>
</ul>
<ul>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 40 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Physically able to talk on the phone and input data simultaneously. </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness. </li>
</ul>
Travel: May be required based on business needs. Approximately up to 10%. 
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
Pay Range$80,000—$90,000 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Human Resources Generalist

<h3>Job Description</h3>
Job DescriptionThe Member Service Representative is a vital role within our organization, serving as the primary point of contact for our members. This position is responsible for providing exceptional customer service, resolving inquiries, processing transactions, and educating members about our products and services. The ideal candidate will be a motivated, detail-oriented individual with excellent communication and problem-solving skills, and a passion for helping others. This role requires a strong understanding of [mention specific products or services, e.g., banking procedures, insurance policies, healthcare benefits] and the ability to navigate various computer systems.Key Responsibilities:
<ul>
<li>Respond promptly and professionally to member inquiries via phone, email, and in-person.</li>
<li>Provide accurate and complete information regarding products, services, and account information.</li>
<li>Process member transactions, including deposits, withdrawals, payments, and transfers.</li>
<li>Resolve member complaints and issues efficiently and effectively, escalating complex issues as needed.</li>
<li>Identify and assess member needs to recommend appropriate products and services.</li>
<li>Educate members on the benefits and features of our offerings.</li>
<li>Maintain accurate records of member interactions and transactions.</li>
<li>Adhere to all company policies and procedures, including compliance regulations.</li>
<li>Proactively identify opportunities to improve the member experience.</li>
<li>Contribute to a positive and collaborative team environment.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li>
<li>1-2 + years of experience in customer service, preferably</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong problem-solving and conflict resolution skills.</li>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Ability to learn and navigate new computer systems quickly.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Ability to maintain a positive and professional demeanor.</li>
</ul>
Why Join Us?At Titus Steel , we believe that our employees are our greatest asset. We offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team, contribute to meaningful projects, and advance your career. #hc204281

REMOTE Member Service Representative

<h3>Job Description</h3>
Job Description
 
Martha &amp; Mary in Poulsbo, WA is seeking a Full Time cook to join our awesome team! 
Martha and Mary has been caring for children, seniors and families in Greater Kitsap for 130 years. Offering exceptional care that feels like family, we provide a wide continuum of care services for life's transitions, including skilled nursing, rehab, care management and long term care, plus affordable senior housing options and outstanding early learning programs for children. As a non-profit, faith-based organization, we are keenly dedicated to delivering high quality, compassionate care requiring highly capable employees with warm hearts. Whether you are just beginning your career or looking to enhance your skill set, by joining our mission of caring you can expect to make a real difference in the lives of those we serve.
General Description
This position is accountable to Food Services Manager and Food Services Director. Works most closely with the following internal staff to effectively meet customer needs: Charge Nurses, NACs, Lead Housekeeper, and other Dietary staff. The Main External Customer Contact will include: Residents and their family &amp; friends, Volunteers, and Food Vendors.
Duties and Responsibilities
Job Specific-
<ul>
<li>Prepares and cooks regular and specialized meals for residents and employees of institution.</li>
<li>Cooks food in quantities according to the menu and number of persons to be served.</li>
<li>Required to serve meals and direct activities of one or more workers who assist in preparing and serving meals.</li>
<li>Prepare various foods in accordance with menu created by the chef and dietitians, for each meal of the day.</li>
<li>Operate kitchen equipment in preparation for meals.</li>
<li>Required to clean work areas and floors following shift and cover, label, date and store unused foods.</li>
<li>Employee is required to use institutional size cookware.</li>
<li>Required to record information accurately on the appropriate logs.</li>
<li>Must be able to work at an appropriate pace to ensure the food is ready for each meal of the day.</li>
<li>May be required to assist with ordering supplies.</li>
<li>Employee is required to handle food throughout the day and will work with a variety of food types daily such as meat, fruits, vegetables, canned foods, bread, pasta, etc. </li>
</ul>
Schedule: Wednesday-Saturday 11:30am-8pm. *Weekend Availability Required* 
Wage: The pay scale for this position is from $19.75/hr. up to $23.69/hr. depending on relatable experience as determined by the supervisor and HR. 
Required Qualifications
Education: 
<ul>
<li>High School Diploma or Equivalent</li>
</ul>
Benefits:
Martha &amp; Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha &amp; Mary.
<ul>
<li>Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State’s Paid Sick Leave Law </li>
<li>40% discount on child care services while working</li>
<li>Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options. </li>
<li>Career advancement opportunities across multiple sites and departments</li>
<li>403(b) Retirement Savings Plan is available immediately upon hire</li>
<li>5 Paid Holidays </li>
<li>Employee Assistance and Counseling for life’s challenges outside of the workplace</li>
<li>Cell phone, Health Club and Auto service discounts</li>
<li>And much more</li>
</ul>
Martha &amp; Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today’s market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. 
Martha &amp; Mary is an equal opportunity employer.

40,170 Jobs in Mountlake Terrace, WA, USA