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job_organization_name

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<h3>Job Description</h3>
Job Description
Business Development Manager
Parts ASAP is now seeking full time Business Development Managers! Our business development managers focus is growing sales in their territory by meeting with clients regularly to discuss our products and service. 
We are a team-oriented group that has a lot to offer- incentives and bonuses as well as a great range of benefits and coverage.
What’s required from me?
• Substantial experience with construction and agriculture equipment and parts
• Substantial knowledge of construction and agriculture equipment and parts
• Honesty 
• Driver License in good standing. 
• Always working as a TEAM. 
• Stay FOCUSED during worktime (Keep personal emails and phone use to a minimum.) 
• Arrive to work on time each day. 
• Positive attitude towards all in all circumstances. 
• Attention to detail ensuring 100% accuracy. 
• Come prepared to quarterly review meetings as well as weekly sales meetings. 
• Attain goals set out on weekly sales meeting. 


What will I do?
Including but not limited to: 
• Spend 2 + days per week on the road in designated Zone. Focusing on areas below in view of hitting sales targets set out at the beginning of the year. 
• Development of new customer accounts. (Primarily dealers and rental stores) 
• Develop a full knowledge of all customers and prospects in Zone. 
• Set and manage price levels for all customer and prospects in Zone. 
• Visiting existing customers, keeping them informed of all products and fixing any issues. 
• Take lead in handling any customer issues such as fitment, billing, returns, warranties, and freight companies that may arise. 
• Arrange travel time as much as possible to maximize 7am – 5pm for visiting customers. 
• Timely reply to customer emails. 
• Follow up all road trips when in the office by email and phone. 
• Follow up on all telephone and emailed quotes. 
• When in the office, keep the call overflow on, answering calls as needed for the ISR Team. 
• Always have a positive attitude towards the customer 
• Maintain records of all customer interactions in ERP system. (NetSuite) 
• Send all warranties in required format. 
• Send all orders, by attaching a new order case to the quote. 
• Submit all returns by attaching a return case to invoice or receipt. 
What’s in it for me?
• Competitive pay- $75,000 base pay plus commissions! 
• Employee discount program
• Great benefits package (Health- traditional copay plan or high deductible plan, Dental, Vision, Life, Disability, Accident, Critical Illness, Vacation/Sick leave, FSA, HSA, Pet Insurance, 401K Plan)

Business Support Manager

<ul>
<li>Full Time, 40 Hours Per Week.</li>
<li>Primarily scheduled Monday through Friday.</li>
<li>Evening and Saturday availability required occasionally for events.</li>
</ul>
Role: Responsible for providing direct support to the Marketing Department to accomplish the goals/strategies set forth in the credit union's strategic plan. Assists with implementation of promotions and campaigns, representing the credit union at community events. Films/produces videos for the credit union, creates and schedules content for social media platforms, develops communications and content for various platforms (releases, events, and campaigns, etc.). Assists with maintaining the credit union's website. Organizes, monitors and orders marketing materials to maintain adequate supply.
Essential Functions &amp; Responsibilities:
<ul>
<li>20% - Assists in writing, developing and editing credit union communication and public relations materials; ensuring style and brand consistency. (examples include: fliers, press releases, emails, newsletter content, blogs, etc.) </li>
<li>20% - Assists the Marketing Department with implementation of advertising and promotional campaigns. Represents the credit union at various virtual, on-location, community and branch events.</li>
<li>20% - Creates and effectively schedules content for multiple social media platforms. Monitors performance and reports.</li>
<li>15% - Work within and across all departments/branches to plan, film, edit and produce video content for credit union products, services, departments/branches and events.</li>
<li>10% - Assists with updating the credit union's website.</li>
<li>10% - Performs administrative tasks to support the Marketing Department, including organizing and monitoring marketing materials to maintain adequate inventory. Fulfills branch and staff requests for marketing materials. Provides additional support to other members of the Marketing Department as needed.</li>
<li>5% - Performs other job-related duties as assigned.</li>
</ul>
Performance Measurements:
<ol>
<li>Assists with implementing advertising and promotional campaigns for the credit union.</li>
<li>Writes, revises and edits copy and content for advertising materials, forms, emails, letters, newsletters, website and social media platforms.</li>
<li>Work within and across all departments/branches to plan, film, edit and produce video content for credit union products, services, departments/branches and events.</li>
<li>Assists with maintaining the credit union's website by monitoring Search Engine Optimization (SEO) and Accessibility reports as well as utilization trends. Works within department to make content changes as necessary.</li>
<li>Supports e-marketing and social networking initiatives including website content and design updates and email marketing initiatives. In addition, responsible for supporting the credit union's various social media network accounts, posting updates and responding to posts as appropriate.</li>
<li>Assist in coordinating activities between the credit union and multiple marketing and printing agencies. Maintain a constant check on in-progress materials.</li>
<li>Maintains portfolio of completed campaigns, advertisements and press releases with samples of all marketing pieces.</li>
<li>Assists with maintaining marketing supplies and inventory controls. (Logo'd shirts, promotional items, brochures etc.)</li>
<li>Completes branch merchandising, replacing promotional materials as needed and distributes promotional materials to employees and branches.</li>
<li>Assist with coordinating credit union events and seminars.</li>
<li>Assists as needed with scheduling appointments, returning telephone calls, typing correspondence, and preparing reports and documents.</li>
<li>Promote and cross-sell services offered by the Credit Union.</li>
<li>Handle member and employee inquiries about promotional and marketing programs.</li>
<li>Ensure all Credit Union material is "on brand" and presents a positive and consistent image.</li>
<li>Carry out assigned responsibilities with minimum number of errors according to established department standards.</li>
<li>Travels to branches and community locations to support marketing initiatives and events.</li>
<li>Assists in taking photos during Credit Union events.</li>
<li>Participate in training and professional development activities to acquire and maintain standards established by the credit union. This could include attending conferences, seminars and workshops as directed by management.</li>
</ol>
Knowledge, Skills and Abilities:
Experience 
<ul>
<li>A minimum of one year of similar or related experience in a marketing, public relations or sales role. Credit Union or Banking experience preferred.</li>
<li>Demonstrated proficiency using Adobe Creative Suite including Illustrator, InDesign, Photoshop and Premier is required.</li>
<li>Experience managing business/organizational social media accounts preferred.</li>
</ul>
Education 
<ul>
<li>A two year college degree in Marketing, Communication or Business field; or,</li>
<li>Completion of a specialized course of study at a business or trade school; or,</li>
<li>Completion of a specialized and extensive in-house training or apprenticeship program.</li>
</ul>
Interpersonal Skills
<ul>
<li>A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contact become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.</li>
</ul>
Other Skills 
<ul>
<li>Requires some knowledge of marketing and public relations strategies, usually acquired through continuing education or work experience in marketing or sales related field.</li>
<li>Prior experience managing or updating website content using a Content Management System (CMS) is preferred.</li>
<li>Prior experience with Search Engine Optimization (SEO) preferred.</li>
<li>Excellent organizational and editing skills are required. </li>
<li>Must be able to communicate effectively in writing as appropriate for the needs of the audience using the English language. Requires knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and proper grammar and punctuation.</li>
<li>Requires well-developed interpersonal skills for communications involving contacts inside and outside of the credit union.</li>
<li>Experience and knowledge of multiple forms of social media platforms required.</li>
<li>Requires basic mathematical skills.</li>
</ul>
Physical Requirements
<ul>
<li>Occasionally requires lifting, carrying and moving objects up to 40 pounds.</li>
<li>Involves sitting most of the time. Walking and standing are required occasionally.</li>
<li>Repetitive finger movements to perform typing or otherwise working with paper files and documents.</li>
<li>Requires close visual acuity to prepare and analyze data and figures; view a computer terminal; read and assess work quality.</li>
</ul>
Work Environment
<ul>
<li>Not substantially exposed to adverse environmental conditions.</li>
<li>State of Pennsylvania residency required.</li>
</ul>
Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities.
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Compensation details: 17.58-26.37 Hourly Wage
PIf93491ee95a2-31181-34247784

Communications Specialist

Media Specialist

<h2>Why USAA?</h2>
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! 
<h2>The Opportunity</h2>
We are seeking a dedicated Director, Creative Product Marketing for the Bank Marketing team.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Colorado Springs, CO, Phoenix, AZ Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
The USAA Bank Marketing team is a growth engine for the bank, with a laser focus on our mission. We passionately market our products (credit cards, deposits, consumer loans, and mortgages) to both our members and prospects and are experts in direct response marketing channels, where we believe in making data driven investment decisions. We understand that the customer decision journey varies for each product and develop product-specific go-to-market plans, marketing strategies, and creatives. Our campaigns reflect our brand personality, our mission to serve those who serve, and our knowledge of bank products.
The Director leads a team of marketing communication specialists and strategists delivering campaign concepts and creative assets that differentiate USAA products to meet customer needs.  Accountable for the on-brief creative deliverables of their teams, establishes creative direction, facilitates on-time delivery, and ensures all work meets or exceeds quality standards, by inspiring excellence in ideation, execution, and production while fostering productive, collaborative relationships with team members and partners across USAA to ensure the right creative direction and outputs. Partners closely with internal and external agency partners, stakeholders, and executive management to identify breakthrough creative concepts, to understand business needs, prioritize work, and identify new capabilities required of the best-in-class creative team. Partners with product and UX leadership to maintain design consistency across the entire company.
What you'll do:
<ul>
<li>Directs the development and implementation of the creative and marketing communication strategy, campaign ideas, marketing communication plans and the development, creation, and optimization of the campaign assets for products they support.</li>
<li>Expert knowledge of business drivers, relevant consumer, customer, and channel trends and insights to lead the marketing communications strategy of each product.</li>
<li>Supports the creative marketing budget and oversees relationships with external agencies ensuring that business objectives are achieved efficiently.</li>
<li>Seeks innovative ways to continuously build product presence through best-in-class creative assets; recommends new trends and positioning opportunities to drive marketing efficiency.</li>
<li>Provides input to the future strategy and growth plans for all products in the purview.</li>
<li>Directs and is accountable for outcomes through agile marketing process.</li>
<li>Directs the process and timeline for delivering integrated marketing plans from business review through activation and optimization. Directs the delivery of an Integrated Marketing Communications Plan (IMCP); manages the development of the activation (creative) briefs. Contributes to the development of the Brand Strategic Positioning.</li>
<li>Knowledge in product related regulations, and risk and compliance requirements.</li>
<li>Keeps USAA brand and our mission to serve the military community at the forefront of our creative marketing assets. </li>
<li>Attracts, develops, expands, and retains high performing teams of marketing professionals that deliver outcomes and key results. </li>
<li>Cultivates talent through coaching and training. </li>
<li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li>
</ul>
What you have:
<ul>
<li>Bachelor of Arts, Bachelor of Business Administration or ​4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li>
<li>8 years of relevant work experience including hands-on experience in developing and managing creatives.</li>
<li>3 years of people leadership experience in building, managing and/or developing high-performing teams required.</li>
<li>Ability to coach and guide a team to excel in the skills and responsibilities required to be successful in their roles.</li>
<li>Proficient in collaborating with key partners and stakeholders, influencing decisions, and managing work to achieve strategic goals.</li>
<li>Strong business acumen in the areas of business operations, industry practices and emerging trends.</li>
<li>Ability to create and articulate a vision, along with a creative strategy, for products – ability to develop a look-and-feel for fin serv products.</li>
<li>Ability to lead the team in creating test-and-learn agenda, analyze and interpret test data and create new hypotheses through customer and competitor insights.</li>
<li>Proficiency in Product Marketing, including understanding of specific laws and rules that govern fin serv products (TILA, Reg Z, UDAAP, etc.).</li>
<li>Effective communication skills (verbal and written) with the ability to adjust communication style based on the audiences.</li>
<li>Strong analytical skills with the ability to analyze and evaluate information.</li>
<li>Ability to exercise appropriate judgment by using information and knowledge to make timely, effective decisions.</li>
<li>Ability to work independently and with minimal supervision.</li>
<li>Ability to adjust scope or resources as appropriate, mitigating potential risk to projects.</li>
</ul>
What sets you apart:
<ul>
<li>US military experience through military service or a military spouse/domestic partner.</li>
<li>8+ years of large bank experience, setting a creative strategy for consumer banking products.</li>
<li>Operational leadership, managing workforce teams and aligning resources towards a goal.</li>
<li>Demonstrated people leadership excellence; coaching, managing, and building a high performing team.</li>
<li>Ability to successfully manage cross-functional relationships and build strong working alliances across teams.</li>
<li>Attention to detail, self-discipline, and self-motivation (i.e., comfortable making decisions and working in a sometimes ambiguous fast paced environment)</li>
<li>Demonstrated experience leading program execution and project management, with working knowledge of the full end-to-end marketing campaign execution.</li>
<li>Strong presentation skills, with demonstrated ability to influence at the leadership level.</li>
</ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Product Marketing Director

Head of Product

Description:
Who We Are: 
FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs.

What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location.

If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family!

Recent Achievements Speak Louder Than Words:
<ul>
<li> 2023 - American Banker - "Top 5" Community Bank in the Country #4 </li>
<li> 2023 - OTCQX - Best 50 Companies #3 </li>
<li> 2023 - 5-star Rating Bauer Financial </li>
</ul>
What You Should Expect While Working at FFB:
<ul>
<li>Company ownership through our Employee Stock Ownership Program (ESOP)</li>
<li>A friendly, close-Knit work culture that encourages growth </li>
<li>Opportunities to Participate in Community Networking Events </li>
<li>Benefits Package</li>
</ul>
o Medical/Dental/Vision
o Life Insurance
o Paid Vacation
o 401(k) Retirement Plan
o Training &amp; Development
o Tuition Reimbursement
o Employee Assistance Program
o Internal Job Posting &amp; Referral Program

Ideal Candidate: 
FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: 
<ul>
<li>Teamwork – We collaborate, hold each other accountable, and win together. </li>
<li>Relationship – We are trustworthy, transparent, and respectful. </li>
<li>Authentic – We are humble, vulnerable, and we speak up. </li>
<li>Commitment – We are owners...Be hungry, responsive, and have a sense of urgency.</li>
</ul>
About the Position: 
We are seeking a passionate Product Manager to join our team and lead the product strategy for our internal customer relationship management (CRM), customer support, and communication tools. The successful candidate will be responsible for enhancing these platforms, building workflow automations, and ensuring a consistent and positive experience for our customers across all communication channels (omnichannel experience).You will play a key role in designing, creating, and managing a central knowledge base of information, ensuring it integrates smoothly with the bank's help center, chatbot, and other self-service features to deliver a seamless customer experience.

Essential Duties:
<ul>
<li>Develops and oversee the product roadmap for the bank's internal tools, aligning priorities with both customer demands and the strategic objectives of the bank.</li>
<li>Partners with the Head of Product to establish the overarching vision and strategic path forward. Transform this vision into tangible strategies, including detailed roadmaps, feature sets, and clear implementation schedules.</li>
<li>Defines and implement workflows, triggers, macros, business rules and automation processes to streamline customer support operations and improve agent efficiency.</li>
<li>Leads the creation and ongoing refinement of customer journey maps, document workflows and processes to visualize customer interactions, identify pain points and opportunities for enhanced customer experience.</li>
<li>Configures and maintain integrations between CRM, support, and communication tools to enable seamless data flow and communication across channels.</li>
<li>Develops a comprehensive knowledge base for the customer support portal and chatbot utilizing data and working closely with customers and stakeholders.</li>
<li>Monitors product performance, KPIs and analyze product usage data to drive continuous optimization, identify opportunities for product improvement and innovation.</li>
<li>Leverages business analysis, operational data insights, and customer feedback to identify pain points, drive continuous improvement, and inform product enhancements. </li>
<li>Manages vendor relationships to ensure smooth communication and address any product or support issues. </li>
<li>Proactively monitor vendor announcements, updates, and roadmaps to stay informed of new features, functionalities, and potential impacts on our internal implementation.</li>
<li>Collaborates with cross-functional teams to ensure successful product launches, coordinate user trainings and communications.</li>
<li>Works with the Project Management Officer (PMO) on all related timelines and deliverables in the PMO framework. </li>
<li>Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. </li>
<li>Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations, and adhere to Bank Secrecy Act (BSA) responsibilities that are specific to the position.</li>
<li>Follows policies and procedures; complete administrative tasks correctly and on time, including mandatory Bank Compliance Training; supports the Bank's goals and values; benefits the bank through outside activities.</li>
<li>Treats people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.</li>
</ul>
Requirements:
<ul>
<li>Minimum 2-4 years of experience in product management with technical background.</li>
<li>Proven experience working on CRM workflows and triggers.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication, collaboration, and interpersonal skills.</li>
<li>Data-driven approach to product decision making.</li>
<li>Strong understanding of agile development methodologies.</li>
</ul>
Compensation details: 100000-130000 Yearly Salary
PIdb09caba0fb4-31181-34474056

New Products Manager

<h2>Why USAA?</h2>
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! 
<h2>The Opportunity</h2>
As a proven thought leader and subject matter expert in marketing and advertising copy, the Director of Copy Creative will be accountable for the development and performance of USAA’s In-House Creative Agency’s Copy Creative Team, ensuring best-in-class creative through purposeful coaching and mentoring of each team member as well as hands-on execution of creative concepts and copy deliverables when needed.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: San Antonio TX.
Relocation assistance Is available for this position.
What you'll do:
<ul>
<li>Responsible for building and managing a high performing team, including individual development, performance management, training, development, and coaching within their creative discipline, specific to the directors' area of functional creative expertise (e.g. design, copy, or video).</li>
<li>Identifies and implements industry best practices, tools, and processes for creative practice and operations within their area of functional creative expertise (e.g. design, copy, or video).</li>
<li>Assigns self to appropriate projects in the role of an Associate Creative Director, practicing creative discipline and supplementing creative capacity within their area of functional creative expertise (e.g. design, copy, or video) as needed.</li>
<li>Manages creative assignments and monitors capacity &amp; workflow for team members.</li>
<li>Ensures creative and brand standards are met on all campaigns and projects.</li>
<li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li>
</ul>
What you have:
<ul>
<li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li>
<li>8 years of progressive related experience within the creative development, design, copy, production and media planning functions and demonstrated ability to integrate and coordinate internal and external resources.</li>
<li>3 years of direct team lead or management experience building and leading high-performing creative teams across relevant disciplines and channels, managing major initiatives and delivering results within a complex matrix environment.</li>
<li>Demonstrated ability to find, learn, leverage, and teach creative industry best practices and emerging trends to develop and implement successful creative practices and teams. </li>
<li>Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.</li>
<li>Demonstrated experience and expertise in providing clear, actionable, and -as needed - tough feedback and guidance for functional and overarching career development of creative staff.</li>
<li>Successful experience supporting senior level creative leadership.</li>
<li>Expert level engaging, storytelling/selling presentation skills.</li>
</ul>
What sets you apart:
<ul>
<li>Demonstrated expertise &amp; experience developing and leading the development of advertising copy across all relevant channels, with emphasis on video/TV scripting and social executions.</li>
<li>Proven experience in building and growing the copy writing discipline within in-house and/or agency creative teams for Fortune 500 brands.</li>
<li>Demonstrated Subject-matter-expert knowledge and expertise in leading and executing in the creative ideation and concepting process, from leading brainstorms, to concept ideation and big idea refinement, to copywriting, for advertising and marketing campaigns.</li>
<li>Expert experience using conceptual and strategic thinking to balance creativity and innovation with business objectives.</li>
<li>Experience writing, evaluating, and applying brand guidelines.</li>
<li>US military experience through military service or a military spouse/domestic partner.</li>
</ul>
The above description reflects the details considered necessary to describe the principal functions of the job experience and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Advertising Consultant

<h2>Why USAA?</h2>
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Director, Competitive Intelligence leader, you will direct strategic competitive intelligence initiatives. Consult with business groups to identify business objectives and determine research requirements, strategies and project timelines. Facilitate the development of new concepts, research designs, and policies and practices that aid in predicting and influencing the direction of business strategies. Provide intelligence briefings to senior and enterprise management. Build and manage a skilled competitive intelligence analytical team; providing feedback, coaching, and guidance to ensure optimal employee performance and development. 
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is available for this position. 
<h2>The Opportunity</h2>
<h2>What you'll do:</h2>
<ul>
<li>Integrate strong business operations knowledge with an in-depth understanding of competitive metrics and measures.</li>
<li>Provide insight and recommendations to improve market share growth and member satisfaction.</li>
<li>Partner with key stakeholders to determine their intelligence needs.</li>
<li>Manage enterprise wide large-scale projects, including problem definition, defining scope of deliverable, analysis and synthesis of intelligence, working with external agencies to gather primary data and manage the relevant budget.</li>
<li>Be responsible for implementing action plans to deliver actionable intelligence.</li>
<li>Develop framework to produce competitive intelligence briefing documents and presentations for senior executive team and stakeholders.</li>
<li>Direct analysis to define optimal competitive positioning for optimal market share and member satisfaction.</li>
<li>Synthesize and share insights with key leaders across the USAA enterprise to build the case for change.</li>
<li>Ensure development of methods to track program/research effectiveness.</li>
<li>Lead the ongoing improvement, development, implementation and consistent utilization of tools and processes to capture, analyze and communicate intelligence and insights.</li>
<li>Develop and implements processes and systems to provide early warning of competitive threats, emerging marketplace and industry trends.</li>
<li>Monitor and measures competitive progress.</li>
<li>Build and oversee a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li>
<li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li>
</ul>
What you have:
<ul>
<li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required for a total of 12 years’ experience) may be substituted in lieu of degree.</li>
<li>8 years of experience in business development, market research and analysis/modeling, product management, business analysis and/or competitive intelligence.</li>
<li>3 years of direct team lead or management experience. </li>
<li>Knowledge of products, pricing, rating and sales processes. </li>
<li>Experience with qualitative and quantitative research skills, including data analysis, data synthesis, SWOT analysis, and data driven recommendations. </li>
<li>Extensive experience in researching and analyzing market insights using databases and analytical processes for customer/marketing-related analytics.</li>
<li>Knowledge of risk management and compliance frameworks and experience with leveraging market intelligence data to provide insights on risk mitigation.</li>
</ul>
What sets you apart:
<ul>
<li>Knowledge and working experience with personal lines insurance products </li>
<li>Proven ability to articulate findings to executive leadership teams.</li>
<li>Prior experience leading senior and lead level team members</li>
<li>US military experience through military service or a military spouse/domestic partner</li>
</ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264200.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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