<h3>Job Description</h3>
Job Description
<ul>
<li>Process Engineer over a manufacturing operation that includes mixing cooking and highspeed packaging of food products.</li>
</ul>
Lean and Continuous improvement of all processes, systems and teams in a manufacturing operation. Goal of building a more robust operation that can handle growth, and maximize production. Desire Experience in:
<ul>
<li>Quality systems like: lean, 5S, Six-Sigma, or TPS</li>
<li>Autocad or Production Flow or Floor Layout or Process Flow Diagrams</li>
<li>Food Production or High-Speed Packaging or Bottling</li>
</ul>
 Must have experience:
<ul>
<li>Optimizing production processes</li>
<li>CAD</li>
<li>Engineering Degree</li>
</ul>

Process Engineer

<h3>Job Description</h3>
Job Description
Heavy-Duty Mechanic
???? Location: Washington, Utah ???? Schedule: Full-time | Monday–Friday
???? About the Role
SDM Co. is hiring a Heavy-Duty Mechanic to maintain, diagnose, and repair a wide range of heavy equipment and trucks - from Class A trucks to mining, construction, and logging machinery.
Whether you're just building your career or you've been wrenching for years, we're looking for mechanics who take pride in doing the job right and keeping machines running strong.
???? What You'll Do
<ul>
<li>Perform diagnostics and troubleshooting using advanced tools and software.</li>
<li>Conduct preventive maintenance and repairs on diesel engines, hydraulic systems, and electrical components.</li>
<li>Inspect, test, and repair mechanical, electrical, and hydraulic issues.</li>
<li>Complete accurate documentation of parts, labor, and service notes.</li>
<li>Communicate clearly with customers, foremen, and team members on job status and additional repair needs.</li>
<li>Keep your workspace clean, safe, and organized.</li>
</ul>
???? What You Bring
<ul>
<li>Experience in diesel and heavy equipment repair.</li>
<li>Technical proficiency with diesel engines, hydraulics, and electrical systems.</li>
<li>Ability to diagnose and solve complex mechanical problems.</li>
<li>Strong communication and teamwork skills.</li>
<li>A commitment to quality work and safety.</li>
</ul>
????️ What We Offer
<ul>
<li>Competitive pay based on experience</li>
<li>100% company-paid health insurance</li>
<li>Paid uniforms + weekly laundry service</li>
<li>40 hours PTO in your first year</li>
<li>4 paid holidays annually</li>
<li>Performance-based pay increases</li>
<li>Access to top-of-the-line tools and equipment</li>
</ul>
????️ Who We Are
At SDM Company, we're innovators and fixers who take pride in precision work. From heavy construction equipment to diesel trucks, we keep the toughest machines running day after day.
Our team is built on craftsmanship, teamwork, and integrity - values that never go out of style.
If you're a diesel mechanic who loves problem-solving, working with your hands, and doing things right the first time - you'll fit right in here.
???? Join Us
Our application process is fast, simple, and mobile-friendly - because good mechanics don't have time for corporate nonsense.
Apply today and build your future with SDM Co.
 Job Posted by ApplicantPro

Shop Technician

<h3>Job Description</h3>
B&amp;B Blending develops and manufactures a full line of automotive reconditioning, car wash, janitorial and industrial cleaning products sold through private-label distribution worldwide. B&amp;B Blending’s culture thrives on passion, high energy, transparency and inclusion, which employees say make it an exciting and fulfilling place to work.
 
Our products are not mass-produced and each are carefully formulated with special blends of high-quality polymers, fragrances, resins, surfactants and waxes. We constantly re-evaluate and test our blends to ensure that we are offering the most technologically advanced and safe products available with an emphasis on environmental stewardship.
 
We at B&amp;B Blending always prefer quality over quantity.
 
Job Summary
Our company is seeking an experienced and bilingual Plant Manager to join our highly skilled team in the North Denver metro area to lead the organization’s complex plant and distribution platform. As an ideal candidate, you have proven management experience in a highly dynamic setting focused around chemical blending, and excellent organizational, communication, and leadership skills. You’ll work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success.
 
Objectives of this Role
<ul>
<li>Foster the growth of a strong and aligned team within the site by strengthening existing relationships and cohesiveness among all departments.</li>
<li>Collaborate within the organization in the development of performance goals and long-term operational plans.</li>
<li>Maximize efficiency and productivity through continuous improvement practices and interdepartmental collaboration.</li>
<li>Set strategic goals for ongoing cost reductions, operational efficiency and increased productivity.</li>
<li>Work with site leads in the development of financial and budgetary plans and be accountable for the total operational performance of site.</li>
<li>Analyze current operational processes and performance, implementing solutions for improvement when necessary.</li>
<li>Continue to drive the site, leveraging all assets to become a center of excellence.</li>
</ul>
 
Daily and Monthly Responsibilities
<ul>
<li>Responsible for all Environmental Health and Safety, Quality, Planning, Scheduling, Production, Warehousing, Shipping at the site.</li>
<li>Develop, implement, and monitor day-to-day operational systems, KPI’s and processes that provide visibility into goals, progress, and obstacles for our key initiatives.</li>
<li>Build and maintain relationships with all department heads and other sites to make decisions regarding operational activity and strategic goals.</li>
<li>Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.</li>
<li>Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements/equipment that will maximize output and minimize costs.</li>
<li>Uphold organization policies and standards, ensuring legislative regulations are followed.</li>
<li>Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment.</li>
</ul>
 
Skills and Qualifications
<ul>
<li>Bachelor’s degree in engineering or science with experience in the chemical or processing fields.</li>
<li>5 to 10 years in senior leadership role in the appropriate field, ideally in the chemical industries with processing and blending experience as an asset.</li>
<li>Fluent in Spanish</li>
<li>Knowledge of multiple operational functions and principles, including finance, customer service, supply chain, production, and employee management</li>
<li>Proven ability to plan and manage operational process for maximum efficiency and productivity.</li>
<li>Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.</li>
<li>Strong working knowledge of industry regulations and legislative guidelines.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Experience with budget and business plan development.</li>
<li>Ability to move between strategic goals for the site to tactical plans easily.</li>
<li>Proven ability to develop innovative solutions for increased productivity.</li>
<li>Result orientated problem-solving skills with an extensive background in Continuous Improvement proven methods.</li>
<li>Strong team building, decision-making and people management skills both within operations and other departments.</li>
<li>Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.</li>
<li>Strong working knowledge of data analysis and performance metrics using business management software.</li>
</ul>
 
The expected compensation for this position is a base salary of $125,000-$150,000 annually, depending on experience and qualifications.

Plant Manager

<h3>Job Description</h3>
Job DescriptionSenior HAAS CNC Machinist Full Job Description | Direct Hire 📍 Location: Trainer, PA Salary Range: $95,000–$115,000 annuallyRole Overview
Superior Skilled Trades is partnered with a company seeking a highly skilled Senior HAAS CNC Machinist for a direct-hire opportunity in Trainer, PA. In this critical role, you will apply your extensive machining and hands-on CNC programming expertise to set up, program, operate, and ensure the quality of precision components produced on CNC equipment. This position requires mandatory CNC programming experience, preferably on HAAS mills, with additional preference for CNC lathe programming experience. You will play a key role in delivering high-precision parts that meet strict quality standards while actively contributing to continuous improvement initiatives.
Key Responsibilities
<ul>
<li>
Set up, program, and operate HAAS CNC machines, with a strong emphasis on CNC mills, and additional work on CNC lathes as needed.
</li>
<li>
Write, edit, optimize, and troubleshoot CNC programs (G-code) directly at the machine and/or via CAM software.
</li>
<li>
Independently develop machining strategies, including tooling selection, feeds and speeds, and fixture concepts.
</li>
<li>
Use advanced precision measuring instruments (calipers, micrometers, gauges, etc.) to verify dimensions and tolerances of finished parts.
</li>
<li>
Troubleshoot machining, tooling, and programming issues to minimize downtime and scrap.
</li>
<li>
Maintain accurate and detailed production documentation, including work orders, setup sheets, and quality control records.
</li>
<li>
Support and drive continuous improvement initiatives related to quality, productivity, efficiency, and safety.
</li>
<li>
Mentor or support junior machinists as needed by sharing best practices and technical knowledge.
</li>
</ul>
Required &amp; Preferred Qualifications
Required:
<ul>
<li>
6+ years of CNC machining experience with mandatory CNC programming responsibility.
</li>
<li>
Strong CNC programming experience on HAAS machines is required, with a minimum focus on CNC mills.
</li>
<li>
Solid understanding of CNC machining principles, G-code, and machine setup.
</li>
<li>
Proven ability to read and interpret complex engineering drawings and blueprints.
</li>
<li>
In-depth knowledge of machining processes, materials, tooling, and quality control standards.
</li>
<li>
Ability to work independently while collaborating effectively in a fast-paced, team-oriented environment.
</li>
</ul>
Preferred:
<ul>
<li>
CNC lathe programming experience in addition to mill programming.
</li>
<li>
Experience using Mastercam for CNC program development and optimization.
</li>
<li>
Advanced familiarity with multi-axis machining or complex part geometries.
</li>
</ul>
Technical Skills &amp; Technologies
<ul>
<li>
Advanced expertise in CNC programming, setup, and operation (G-code required).
</li>
<li>
Strong hands-on experience with HAAS CNC mills; HAAS lathes a plus.
</li>
<li>
Proficiency with precision measurement tools and inspection techniques.
</li>
<li>
Strong understanding of machining materials, tooling systems, and best practices.
</li>
</ul>
Soft Skills &amp; Cultural Fit
<ul>
<li>
Exceptional problem-solving abilities with strong attention to detail and precision.
</li>
<li>
Clear and effective communication skills to support teamwork and cross-functional collaboration.
</li>
<li>
Ability to adapt to changing priorities with a proactive, solution-focused mindset.
</li>
<li>
Strong commitment to safety, quality, accountability, and continuous improvement.
</li>
</ul>
Benefits
<ul>
<li>
Competitive compensation ($95,000–$115,000 annually)
</li>
<li>
Bonus incentives
</li>
<li>
401(k) with employer match
</li>
<li>
Health and dental insurance with employer contribution
</li>
<li>
Life insurance
</li>
<li>
Paid time off (PTO)
</li>
<li>
Paid company holidays
</li>
</ul>
 INDH &nbsp;
Powered by JazzHR
XpMHhdXkON

Senior HAAS CNC Machinist

<h3>Job Description</h3>
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Job Summary: The primary purpose of this job is to set up, operate, and maintain CNC equipment to manufacture precision parts. Accountabilities &amp; Responsibilities: 
<ul>\n
<li>Adheres to Integer Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.</li>
\n
<li>Operates and sets up CNC shop equipment with minimal assistance.</li>
\n
<li>Accountable for meeting cycle time and yield expectations.</li>
\n
<li>Ability to simultaneously operate more than one machine as required.</li>
\n
<li>Sharpens and changes tooling as needed to maintain tolerances, may give input or recommendations.</li>
\n
<li>Makes minimal adjustments and monitors assigned equipment to ensure dimensional part integrity.</li>
\n
<li>Able to preset tooling for setups and tool breakages during normal operations.</li>
\n
<li>Maintains tooling following established tool life guidelines.</li>
\n
<li>Troubleshoots and corrects problem with minimal assistance.</li>
\n
<li>Deburrs, buffs or sands parts to meet requirements to print specifications as required.</li>
\n
<li>Verifies the revision level for current operations.</li>
\n
<li>Verifies documentation and accuracy of completed operations.</li>
\n
<li>Inspects parts visually and dimensionally using inspection equipment and techniques to ensure conformance to requirements.</li>
\n
<li>Completes all applicable documentation for current operations.</li>
\n
<li>Required to follow quality procedures to ensure traceability and segregation of materials as required.</li>
\n
<li>Practices 5S principles on a daily basis.</li>
\n
<li>Perform preventative machine maintenance as required.</li>
\n
<li>Performs other duties as assigned.</li>
\n</ul>
\n Education &amp; Experience: 
<ul>\n
<li>\nMinimum Education: High school graduate or equivalent.</li>
\n
<li>\nMinimum Experience: 2 years machine shop experience in all phases of machining, including two years of CNC experience or journeymen machinist.</li>
\n</ul>
\n Knowledge &amp; Skills: 
<ul>\n
<li>\nSpecial Skills: Ability to read, interpret and understand blueprints. Ability to work with small precision parts to very close tolerances. Capability to use basic inspection tools and techniques. Capacity to understand and follow through with verbal or written instructions. Good understanding of shop math. Proficient with interpersonal relations, organization and communication skills.</li>
\n
<li>\nSpecialized Knowledge: Basic knowledge of continuous improvement and GD&amp;T.</li>
\n</ul>
\n
<ul>\n
<li>Work Schedule: 5:30 AM to 4:00 PM Monday - Thursday</li>
\n
<li>Salary Rage for this position is $25.50-$33.74 per hour</li>
\n</ul>
\n Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base wages, a cash-based incentive program supporting our pay-for-performance philosophy, overtime pay, shift differentials, and call-in pay, when applicable. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off. U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Milling Machinist

<h3>Job Description</h3>
Job Description
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a CSAT Solar Panel Closeout Technician to support final closeout and finishing activities for satellite solar panel assemblies. This role focuses on straightforward, repetitive tasks that support production flow and quality completion. No prior aerospace or technical experience is required — this position is ideal for dependable individuals who can follow instructions, work safely, and contribute to a team-based manufacturing environment. 
Key Responsibilities
<ul>
<li>Perform final closeout tasks on solar panel assemblies per work instructions </li>
</ul>
<ul>
<li>Assist with cleaning, inspection preparation, and protective covering of panels </li>
</ul>
<ul>
<li>Apply labels, fasteners, or protective materials as required </li>
</ul>
<ul>
<li>Support handling and movement of solar panel hardware under supervision Follow standard work instructions, safety procedures, and quality requirements </li>
</ul>
<ul>
<li>Maintain cleanroom discipline, FOD control, and proper tool usage </li>
</ul>
<ul>
<li>Report visible defects or issues to leads or quality personnel </li>
</ul>
<ul>
<li>Support general production tasks as assigned to keep workflow moving </li>
</ul>
This position is assigned to Shift 2-Nights: Monday–Thursday, 6:00 p.m.–4:30 a.m. (4x10s).
Depending on business needs, this role may also have opportunities on: 
<ul>
<li>Shift 1- Days: Monday–Thursday, 7:30 a.m.–5:30 p.m. (4x10s)</li>
<li>Shift 3- Weekends: Friday–Sunday, 6:00 a.m.–6:00 p.m. (3x12s).</li>
</ul>
Qualifications
Education:
<ul>
<li>High school diploma or GED preferred but not required </li>
</ul>
Experience:
<ul>
<li>No prior manufacturing or aerospace experience required </li>
</ul>
<ul>
<li>On-the-job training will be provided </li>
</ul>
Preferred Qualifications
<ul>
<li>Prior hands-on, warehouse, or production experience </li>
</ul>
<ul>
<li>Ability to follow written and verbal instructions consistently </li>
</ul>
Soft Skills
<ul>
<li>Reliable and punctual </li>
</ul>
<ul>
<li>Willingness to learn and take direction </li>
</ul>
<ul>
<li>Team-oriented and cooperative attitude </li>
</ul>
<ul>
<li>Ability to perform repetitive tasks with consistency </li>
</ul>
Technology Stack
<ul>
<li>Basic hand tools </li>
</ul>
<ul>
<li>Paper or digital work instructions and checklists </li>
</ul>
<ul>
<li>MES or production tracking systems (experience preferred, not required) </li>
</ul>
Physical Requirements
<ul>
<li>Ability to work in a manufacturing environment for extended periods </li>
</ul>
<ul>
<li>Ability to stand, bend, and reach throughout the shift </li>
</ul>
<ul>
<li>Ability to lift up to 30 lbs as required </li>
</ul>
<ul>
<li>Ability to handle delicate hardware carefully</li>
</ul>
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

CSAT Solar Panel Closeout Technician- Night Shift

<h3>Job Description</h3>
Job DescriptionPrecision Machine Shop specializing in Metal Fabrication and Assemblies based in Bucks County, PA is seeking a Laser Machine Operator: Summary/Objective: Laser Machine Operator:
<ul>
<li>The laser machine operator position safely performs laser cutting for a variety of manufacturing products.</li>
</ul>
 Essential Functions: Laser Machine Operator:
<ul>
<li>Perform typical laser cutting operations.</li>
<li>Select proper cutting programs, and proper fixtures.</li>
<li>Establish proper stop location, adjust laser beam focal point.</li>
<li>Make proper set-ups for cutting operations.</li>
<li>Perform prescribed maintenance as required.</li>
<li>Perform all dimensional inspections.</li>
<li>Detect and report defective materials or questionable conditions to supervisor.</li>
<li>May perform a variety of other tasks as production needs require.</li>
</ul>
 Preferred Education and Experience: Laser Machine Operator:
<ul>
<li>1-year of manufacturing experience.</li>
<li>1-year of laser operator experience.</li>
<li>Training in general safety, electrostatic discharge awareness, foreign object damage, awareness and quality system awareness.</li>
</ul>
 Onsite Personnel is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. Onsite Personnel does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.

Laser Machine Operator

<h3>Job Description</h3>
We put the unity in "opportunity."
 
Opportunity Snapshot:
 
<ul>
<li>Compensation: $47-49/hour DOE</li>
<li>Location: Midland, TX</li>
<li>Assignment Duration: 12 months +</li>
<li>Work Schedule: 7/7 Rotation - night shift - 84-90 hours/week</li>
<li>Benefits: Comprehensive with 401K, holidays and PTO</li>
</ul>
 
Qualifications:
 
<ul>
<li>High School Diploma or equivalent certification required</li>
<li>Prior Compressor gas lift operations preferred</li>
<li>Mechanical or oilfield-related experience required - 3 yrs. preferred</li>
<li>Prior mechanical and/or oil field experience</li>
<li>A current valid vehicle operator’s license with an insurable driving record is required</li>
</ul>
 
Responsibilities:
 
<ul>
<li>Learn daily gas compressor and compressor facility operations. Good housekeeping</li>
<li>Handle on-call duties, and drive company vehicle to locations</li>
<li>Work is performed in learning mode. Learned appropriate tools to use, identify, diagnose, and repair/replace equipment. Basic troubleshooting</li>
<li>Maintain up-to-date reporting of facility operations and be responsible for all the aspects required for the JBPE</li>
<li>Daily interaction with Foremen, Compressor Operators, Mechanics, and Lease Operators. Occasionally works side-by-side with contractors</li>
<li>Perform other duties as assigned by the Supervisor, including special projects</li>
<li>Technological efficiency</li>
</ul>
 
The Bergaila Way:
 
The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice.
 
Client Overview:
 
Our Client is an American energy company operating principally in the U.S. and Canada, that specializes in the drilling and production of unconventional oil and natural gas assets. Our client has a reputation for efficient resource development, environmental stewardship and community involvement, with a drive to meet the growing challenges of the domestic natural gas industry.

Compressor Operator II

<h3>Job Description</h3>
Job Description
Responsibilities:
<ul>
<li>Operate CNC machines</li>
<li>Setup a job and cut completely without assistance</li>
<li>Ability to run/operate more than one machine simultaneously</li>
<li>Ability to start/finish a job in more than one type of machine</li>
<li>Advanced training for programming cutter paths</li>
<li>Learn feeds and speeds for all cutters and material types</li>
<li>Learn what cutter to use from start to finish when programming in order to be sufficient</li>
<li>Understand machine capability for cutter and tools</li>
<li>Learn to use the heat shrink machine</li>
<li>Ability to trouble-shoot issues on machine operation and job issues, independently</li>
<li>Ability to train other employees, confidently</li>
<li>Ability to problem solve issues that arise with all related operations</li>
<li>Fully understand the capability of each machine</li>
<li>Log job time, daily</li>
<li>Appropriate lockout/tagout training</li>
<li>Follow required PPE, and all Company and Safety policies</li>
<li>Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>5 - years work experience</li>
<li>Excellent organizational &amp; time management skills</li>
<li>Self-motivated and able to perform duties with minimal supervision</li>
<li>Works well in a team environment</li>
<li>Working knowledge of Microsoft Outlook, Word and Excel</li>
</ul>
Education/Special Knowledge:
<ul>
<li>High School Diploma or GED is required.</li>
<li>PowerMill programming a plus.</li>
</ul>
 
 
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Company DescriptionZobility (RGBSI), is dedicated to providing the highest quality of services to our clients and employees. We are proud to be the primary partner to top companies in the automotive, aerospace &amp; defense, IT, media &amp; entertainment, sports, energy, and finance industries. As a result of our clients' continued growth, we are looking for energetic, personable professionals to partner with these leading US companies 
<h3>Company Description</h3>
Zobility (RGBSI), is dedicated to providing the highest quality of services to our clients and employees. We are proud to be the primary partner to top companies in the automotive, aerospace &amp; defense, IT, media &amp; entertainment, sports, energy, and finance industries. As a result of our clients' continued growth, we are looking for energetic, personable professionals to partner with these leading US companies

CNC Programmer / Operator

<h3>Job Description</h3>
<ul>
<li>As a pre-assessment agent Level 1 Automotive Software Product Support, you will be responsible to provide direct support to Client dealerships for diagnostic software and hardware issues related to specific vehicle modules and systems, to supplement the escalation process through the Technical Assistance Center</li>
<li>Seek the support from Level 2 Agents or liaise with other Client departments concerned with diagnosis, primarily Engineering, Quality, OTA (Over-the-air) and other Client Customer Service Department</li>
<li>Provide initial response to the dealers, acknowledging the issue</li>
<li>Provide a solution to the dealers and technicians over the phone, e-mail and through the Global Technical Assistance Center (GTAC) system</li>
<li>Simple to complex issues handling inquiries from the dealers and technicians with high accuracy and efficiency</li>
<li>You will ensure compliance to all company and business policies, administer all open requests, and ensure appropriate escalations or closure of the requests </li>
<li>You should have working knowledge on automotive hardware, software issues, causes and remedies </li>
<li>You will learn and process all software systems and related hardware in-scope </li>
<li>You should ensure seamless and friction-less issue closure with focus on the accurate and timely solution provided to the Technicians</li>
<li>Review and validate TSR’s (Technical Service Requests) from dealers/technicians including validating issue related historical data and information in client systems</li>
<li>Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets</li>
<li>Respond and act in a timely professional manner any escalations received </li>
</ul>
 
<ul>
<li>Graduate (4 years course) or equivalent experience</li>
<li>1-2 years of experience in Product Support and Technical Assistance </li>
<li>Proficiency in automotive hardware and software systems with its functionality </li>
<li>Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times</li>
<li>Experience in working and managing communications, with multiple cross-functional teams/stakeholders</li>
<li>Reading wiring diagrams</li>
<li>Reading repair manuals</li>
<li>Trouble shooting electrical faults</li>
<li>Use of multi-meter and power-probe</li>
<li>Use of oscilloscope</li>
<li>Use of scan tool/laptop</li>
<li>Ability to pin out wiring harness</li>
<li>Ability to trace wiring harness</li>
<li>Understanding of DTCs type and hierarchy</li>
<li>Use of live data and PIDS</li>
<li>Effective verbal and written communication</li>
<li>Windows/Microsoft word, excel</li>
</ul>
 
We are a group of highly motivated and dynamic individuals supporting a leading Global Automotive Manufacturer for its vehicle software related repairs for dealers and technicians
Provide enhanced rapid response to Product Support and Software Technical Service Support 
Our team’s principle is to put integrity in everything we do, which is supported by our HCL values
Our culture of fostering creativity, valuing diversity, encouraging ideas and an all-embracing workforce team keeps us competitive and provides equal opportunities for all
We invest in building long lasting relationships with our employees, as we champion a people first culture from within, and support their development and progression in the organization.
 
Over the past decade, HCL has been one of the fastest growing technology companies in the world. 
What has been the source of HCL’s success? A combination of unparalleled technical expertise and a unique management philosophy called Employees First. 
At HCL, employees at all levels of the organization are “Ideapreneurship,” empowered – to develop innovative solutions to operational and customer challenges. As a global company and G2000 organization, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients.
Work life balance is one of the best reasons employees prefer working for HCL. Being considered as one of the best tech companies globally; employees believe that the HCL's brand name not only opens up the world of opportunities but also adds value to their professional career.
 
Pay and Benefits Pay Range Minimum: $19.25 per hour
Pay Range Maximum: $25.00 per hour
 
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to <a href="mailto:secure@hcltech.com" target="_blank">secure@hcltech.com</a> for investigation.
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death &amp; dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

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