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<h3>Job Description</h3>
Job Description
Department: Family Recovery Support Services Date: January 2025
Position: RECOVERY SUPPORT WORKERReports to: Clinical DirectorStatus: Full-time, Non-Exempt
Schedule: Flexible
JOB SUMMARY: 
Under the supervision of the IMH and Family Services Coordinator, the Family Support Worker will engage women who have participated in the Women’s Way program (residential and outpatient), including those that leave Women’s Way prior to completion to support ongoing activities that support family recovery. The Family Support Worker will provide person centered case management services such as referrals, transportation and utilizing community resources as well as daily living skills coaching and family engagement group facilitation.
QUALIFICATIONS: 
Minimum of a High school diploma with at least 2 years of experience working in a behavioral health field. Associate’s degree in human service field preferred. Must have a driver's license and ability to do outreach / home visits.
ESSENTIAL FUNCTIONS:
Engages families who leave Women’s Way residential treatment in recovery support activities such as: • Supporting continued infant mental health and family support services through FTS or other family strengthening programs • Reestablishing family connections to sponsor/sober support and additional healthy, recovery relationships • Connecting families to 12 step meetings, support groups, spiritual fellowships etc. • Identifying with the client their family goals, anticipating and addressing stressors that might lead to family distress and pose as an obstacle for achieving their family goals • Establishing connections for families to additional therapy services, medical care, substance use treatment, housing, childcare and any other services that would support family stability. • Utilizes harm reduction, motivational counseling and person-centered principles in work with families. • Transports clients to critical appointments • Participates in outreach / homevisiting services along with the Intake and Admissions Outreach Worker, to assist with family and recovery services for individuals awaiting admission into treatment. • Facilitates outpatient and residential psychoeducational classes as needed to build professional relationships with residents of Women’s Way. • Maintains program data and submits monthly program reports to Administration in accordance with contract requirements. • Participates in quarterly quality review of records and maintains timely, accurate client documentation while following any quality improvement corrective action plans.
Additional Employee Responsibilities at FTS:
<ul>
<li>Responsible for regular attendance and notification of any absences (at least 3 hours prior to start of shift) or requests to flex schedule (allowed only after proper approval received).</li>
<li>Use of TSA approved communication devices only (i.e. work email and work phone numbers). Timely response (within 24 business hours) to calls/texts/emails is expected.</li>
<li>Correctly and promptly follow specified agency procedures required for the appropriate handling of all Emergency Response Codes.</li>
<li>Participate in mandatory FTS trainings and quarterly staff meetings to keep updated with best practices and agency news.</li>
<li>Complete an annual health evaluation and TB clearances (per OHCA licensing regulations) and any other additional contract or licensing related employee requirements. Provide completed documentation to Administration.</li>
<li>Maintains work area in a neat, orderly and sanitary manner.</li>
</ul>
Perform other related duties as may be required or assigned to meet program needs.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/Disabled

Recovery Support Worker

<h3>Job Description</h3>
Job Description
Papa John’s is looking for a full-time, energetic, and dedicated Assistant General Manager to join our team. As the Assistant General Manager, you will oversee the day-to-day operations of the restaurant, ensuring profitability, quality, customer satisfaction, and employee development. You will also play a key role in creating a positive work environment and upholding Papa John’s values and culture. In the absence of the General Manager, you will assume leadership responsibilities to ensure the continued success of the restaurant.
 
The ideal candidate is a motivated leader with a passion for delivering exceptional service and developing a high-performing team. You’ll work closely with the General Manager and Area Supervisor to achieve store goals and contribute to the overall success of the business.
 
Why Papa John’s?
At Papa John’s, we are committed to creating a positive, supportive work environment that allows employees to grow and thrive. Join a company with a strong culture of teamwork and a dedication to providing excellent service and high-quality products. If you’re looking for an opportunity to build your career in the restaurant industry, Papa John’s is the place for you!
 
Key Benefits
<ul>
<li>Bi-weekly pay with daily tip payouts.</li>
<li>Opportunities for career advancement into other management roles.</li>
<li>Employee discounts on food both on and off the clock.</li>
<li>Access to hundreds of retail perks and discounts.</li>
</ul>
Compensation:
$18 - $20 per hour
Responsibilities:
<ul>
<li>Maintain a clean, well-organized workspace that meets both company standards and customer expectations.</li>
<li>Lead by example and support the development of your team.</li>
<li>Supervise all restaurant staff, ensuring customer satisfaction and operational excellence.</li>
<li>Ensure adherence to food safety standards and quality control guidelines.</li>
<li>Collaborate with the General Manager and Area Supervisor to achieve business goals.</li>
</ul>
Qualifications:
<ul>
<li>Willingness to be considered for a General Manager position if one becomes available nearby.</li>
<li>Previous experience in restaurant management or a similar leadership role is preferred.</li>
<li>Completion of Papa John’s Manager Development Program through our in-house training platform.</li>
<li>Strong leadership abilities with a focus on team development and customer satisfaction.</li>
<li>Excellent organizational skills and the ability to manage multiple tasks efficiently.</li>
</ul>
About Company 
Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!
 
At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.
 
Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Assistant General Manager

<h3>Job Description</h3>
Job DescriptionSalary: 26.00 
About BIG IDEAS
Big Ideas Educational Services incorporate a balance of fun activities in a safe, supportive environment. Through our programs, students strengthen their academic skills, deepen communication skills with adults and peers, and engage in recreational activities. We tie all our activities to academic learning, enriching the education of youth outside of school.
We are committed to providing positive high-quality after school experiences that help young people develop skills and confidence that will help them find success in school and in life. Such experiences are particularly important for students who have not found success on the traditional path of text-based classroom education.
 
Position: Teacher 
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Provide an engaging K-5 learning environment conducive to student success</li>
<li>Actively build strong relationships with parents and families that foster trust, collaboration, and communication</li>
<li>Differentiate instruction to reach all learners</li>
<li>Establish and maintain a classroom atmosphere condusive to learning that is engaging and safe</li>
<li>Plan, organize, and deliver appropriate lessons for assigned area(s) of responsibility, and submit lesson plans as requested</li>
<li>Maintain direct supervision at all times to ensure student safety</li>
<li>Direct and redirect students in an appropriate manner to maintain student safety</li>
<li>Remain onsite with children from the ages of 5-12, from the time of arrival until dismissal </li>
<li>Be able to follow schedules as it relates to enrichment activities (e.g. science and culture projects) </li>
<li>Provide on-site training and redirection to Teacher Assistants as needed</li>
<li>Work with other site staff in meeting student needs, and making the experience fun, innovative, and a learning process</li>
<li>Be able to follow the chain of command as outlined in the staff handbook</li>
<li>Participate in weekly and or monthly meetings with other site staff</li>
<li>Create individualized behavior modification programs as needed</li>
<li>Examine student assessment data to inform decision-making and to guide and improve instruction</li>
<li>Create quarterly review of student achievement to review with staff and parents</li>
<li>Available to answer parents questions and concerns about their child </li>
</ul>
 
 
QUALIFICATIONS:
<ul>
<li>FL Teacher Certificate </li>
<li>An ability to exercise patience and support during students learning process</li>
<li>Clear level two background screening</li>
<li>Successfully complete the mandatory 40-hour Introductory Child-Care Training </li>
<li>1-2 years of teaching experience </li>
<li>Ability to prioritize and handle multiple task effectively with little to no instruction</li>
<li>Proven experience motivating and educating students to high levels of achievement</li>
<li>Clear communication skills, strong organizational skills, and excellent interpersonal skills</li>
<li>Model of pro-active integrity and ethics, Trustwhorthy, timely and reliable</li>
</ul>

After School Certified Teacher -Miami Gardens Elementary

<h3>Job Description</h3>
Job Description Summary We are seeking 1 pre-k lead teacher for our child care center in Woodstock, Vermont (The Mill School) because we are expanding! This position will require a commitment of 40 hours per week and runs throughout the year (summer camp in the summers). The 3-5 year old classroom (pre-k) will be brand new for our center. We are excited to offer this programming! Start date is asap so you can help get your new classroom ready. Must have, be working towards, or desire to get a valid Vermont educator license with an endorsement in either early childhood education or early childhood special education. To learn more about us, please visit <a href="http://www.themillschool.com" target="_blank">www.themillschool.com</a>. Teacher Associate A teacher associate is at least twenty (20) years of age, is a high school graduate or has completed a GED, and meets one (1) of the following qualifications: 
<ul>
<li>At least a Vermont Early Childhood Career Ladder Level Three (3) Certificate; or</li>
<li>At least an associate degree from an accredited college with a major or concentration in Early Childhood, Child or Human Development, Elementary Education, or Child and Family Services and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or</li>
<li>At least a Certificate of Completion from the Registered Child Care Apprenticeship Program; or</li>
<li>At least a Child Care Certificate from the Community College of Vermont and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or</li>
<li>At least successful completion of twenty-one (21) college credits with an early childhood or school age focus and at least twelve (12) months experience working with groups of children from grade three (3) or younger.</li>
</ul>
 Duties Responsibilities include: 
<ul>
<li>Organize activities or implement a curriculum that allows children to learn about the world and explore their interests (with tools provided by The Mill School to assist with curriculum prep)</li>
<li>Classroom prep (light cleaning)</li>
<li>Excellent communication with director and parents</li>
<li>Supervise and monitor the safety of children</li>
<li>Prepare children for snacktime (snack provided by parent)</li>
<li>Help children keep good hygiene</li>
<li>Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime</li>
<li>Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians</li>
<li>Keep records of children's progress, routines, and interests</li>
</ul>
 Requirements Please see job description. Pay is based on education and experience. Nice To Haves Fun eager to help. Team player and flexibility are must-haves. Benefits Higher pay than other local centers, 1+ week paid vacation around Christmas / New Years upon employment, 1 week paid vacation in the spring, 1 additional week paid vacation after 6 months, and another additional week paid vacation after 1 year. Paid sick time policy.

Lead Pre-K Teacher @ Early Education / Child Care Center

<h3>Job Description</h3>
Job Description
About Morada Senior Living:
Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. 
Morada Senior Living is hiring Care/Medication Technicians for our community __________________________________________.
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
The Care Giver/Med Tech role includes providing hands-on care, physical and emotional support to each resident while maintaining a safe and comfortable home-like environment. 
Responsibilities:
Care Giver:
<ul>
<li>Responsible for a designated group of residents during the shift; knows where their residents are and physically checks on them throughout the shift. </li>
<li>Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities. </li>
<li>Responds to security system and resident call bells promptly. </li>
<li>Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs. </li>
<li>Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms. </li>
<li>Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite. </li>
<li>Maintains cleanliness of resident’s room and work areas. </li>
<li>Practices good standard care precautions of cleanliness, hygiene and health. </li>
<li>Helps residents maintain independence, promotes dignity and physical safety of each resident. </li>
<li>Actively participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed. </li>
<li>Engages residents in life skills and other life enrichment activities. </li>
<li>Greets and assists all internal and external customers, guests, family members, residents, vendors and team members. </li>
<li>Does resident laundry as assigned and needed. </li>
</ul>
Medication Tech duties:
<ul>
<li>Reviews service plan to learn pertinent information about residents. </li>
<li>Assists/observes medications and treatments for each resident using the medication observation record and the Six Rights of Medication Pass. </li>
<li>Documents and initials form as medications are given including appropriate documentation for refusal or missed doses. </li>
<li>Maintains confidentiality of all resident information including resident medication. </li>
<li>Reports all resident concerns made while assisting resident with the medication to the Nurse and/or Health Care Coordinator (HCC). </li>
<li>Restocks medication cart after all medication passes. </li>
<li>Assists in checking medication regardless of packaging system. </li>
<li>Counts all narcotics with another Medication Care Manager or Nurse each shift. </li>
<li>Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications. </li>
<li>Follows re-fill process for medications. </li>
<li>Participates in the development of the Service Plan and monthly updates. </li>
<li>Takes and records temperature, blood pressure, weight, pulse and respiration rates. </li>
<li>Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately. </li>
<li>Other duties as assigned by the Supervisor. </li>
</ul>
Qualifications:
<ul>
<li>Certified Nurse’s Aid certification preferred. </li>
<li>High School diploma/GED </li>
<li>Must be 18 years of age. </li>
<li>CPR Certification preferred </li>
<li>First Aid Certification preferred </li>
<li>Previous experience working with seniors preferred. </li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Med-Tech (MAT w/CNA, CMA or ACMA)

<h3>Job Description</h3>
Job DescriptionClinician-founded&nbsp;and clinician-run! Create a meaningful career&nbsp;with an ABA provider that is mission-driven, forward-thinking in&nbsp;compassionate care, and focused on&nbsp;growth for both your patients and your career.&nbsp; Baseline benchmark data from the National&nbsp;Autism&nbsp;Data Registry shows that our ASD Quality Index Score is 25 points higher than the average provider, plus families of our graduated children scored us 92% in caregiver satisfaction—at Hopebridge, you’ll&nbsp;get to work with the best in the field of ABA.&nbsp; Why BCBAs and Senior BCBAs choose to grow their career at Hopebridge:&nbsp;&nbsp;
<ul>
<li>Total Compensation:&nbsp;$79,000 - $118,750 including base salary and annual bonuses; tiered and based on experience and competency. &nbsp;</li>
<li>Clinician-Designed Bonus:&nbsp;Bi-weekly rewards from client engagement and caseload.&nbsp;</li>
<li>Clear Career Progression with Pay Increases:&nbsp;through the&nbsp;BCBA Career Pathway program; advance your competencies and level up from BCBA - Lead BCBA - Senior BCBA - Assistant Clinical Director - Clinical Director - Regional BCBA&nbsp;</li>
<li>Free CEUs:&nbsp;$500 development stipend plus free CE events and cohorts with internal thought leaders on PFA, SBT, HRE, PEAK and other neurodiversity-affirming practices&nbsp;</li>
<li>Work From Home Program:&nbsp;Up to 2 days per month to WFH for administrative work, including treatment planning and POCs&nbsp;</li>
<li>Mentorship &amp; Support: Regional team and interdisciplinary clinical leadership, plus center-level support from clinical director and/or assistant CD&nbsp;</li>
<li>Relocation Packages</li>
<li>Generous Paid Time Off:&nbsp;30 days (20 vacation, 8 holidays, 2 for professional development).&nbsp;</li>
<li>Comprehensive Benefits:&nbsp;Health (HSA/PPO), Vision, Dental, 401(k) with matching, and disability coverages.&nbsp;</li>
<li>Ethical Caseloads</li>
<li>No Non-Competes</li>
<li>Travel opportunities:&nbsp;100+ locations nationwide to explore new roles and places, or become a travel BCBA for high-need areas&nbsp;</li>
</ul>
Responsibilities&nbsp;&nbsp;What you can expect to do as a Board Certified Behavior Analyst at Hopebridge: &nbsp;
<ul>
<li>Conduct detailed behavioral assessments to evaluate patient progress toward treatment goals.&nbsp;</li>
<li>Design evidence-based intervention plans tailored to unique needs.&nbsp;</li>
<li>Adhere to the stringent professional and ethical benchmarks set by the BACB.&nbsp;</li>
<li>Supervise and nurture RBTs, Fellows and new BCBAs to deliver the highest standards of care and optimal&nbsp;clinical outcomes.&nbsp;</li>
<li>Collaborate effectively with diverse, interdisciplinary teams to ensure consistent interventions across settings.&nbsp;</li>
<li>Work with children in a fully equipped center with dedicated therapy rooms, plus additional gross motor areas, indoor and outdoor play areas, bathrooms and kitchen to address activities of daily living within center-based, outpatient care</li>
</ul>
Required Skills*Educational prerequisites include a master's degree or higher in a relevant field and a current BCBA certification from the BACB.What to Expect the First 30 Days: &nbsp; 
<ul>
<li>Orientation:&nbsp;Formal onboarding program with introduction to organizational culture, values, policies, administrative tasks and our mission.&nbsp;</li>
<li>Bridge Program:&nbsp;Start a year-long mentorship and training program to expand your clinical repertoire while earning up to 14 CEUs.&nbsp;</li>
<li>Case Reviews:&nbsp;Overview, discussion and clinical coaching for current clients and interventions.&nbsp;</li>
<li>Team Integration:&nbsp;Introduction and regular check-ins with interdisciplinary teams, including BCBAs, speech therapists, occupational therapists and psychologists.&nbsp;</li>
<li>Shadowing &amp; Observation:&nbsp;Observing client sessions and senior BCBAs for practical insights.&nbsp;</li>
<li>Feedback &amp; Evaluation:&nbsp;Initial feedback sessions with supervisors on integration and performance.&nbsp;</li>
<li>Resource Familiarization:&nbsp;Access to materials, research and in-house tools.&nbsp;</li>
<li>Center Culture:&nbsp;Warm welcome and immersion within a collaborative team and mission-driven culture&nbsp;</li>
<li>Client Interaction:Handling caseloads, assessments, family guidance and intervention plans.</li>
</ul>
Your journey with us will commence with a swift and transparent selection process that involves:
<ul>
<li>Quick online application.&nbsp;</li>
<li>Discussion with a recruiter (on your schedule, we make it work).&nbsp;</li>
<li>A virtual interview with the Regional BCBA, timed to suit your needs.&nbsp;</li>
<li>Swift post-interview feedback.&nbsp;</li>
</ul>

BCBA (Board Certified Behavior Analyst)

<h3>Job Description</h3>
Job DescriptionCase Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: 
<ul>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li>Generous paid time off that accrues over time.</li>
<li>Opportunities for tuition reimbursement and continuous education.</li>
<li>Company-matching 401(k) and employee stock purchase plans.</li>
<li>Flexible spending and health savings accounts.</li>
<li>A vibrant community of individuals passionate about the work they do!</li>
</ul>
 Become the Case Manager you always wanted to be 
<ul>
<li>Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.</li>
<li>Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans</li>
<li>Participate in planning for and the execution of patient discharge experience.</li>
<li>Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.</li>
<li>Facilitate team conferences weekly and coordinate all treatment plan modifications.</li>
<li>Complete case management addendums and all required documentation.</li>
<li>Maintain knowledge of regulations/standards, company policies/procedures, and department operations.</li>
<li>Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.</li>
<li>Understand commercial contract levels, exclusions, payor requirements, and recertification needs.</li>
<li>Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.</li>
<li>Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs. of admission.</li>
<li>Perform assessment of goals and complete case management addendum within 48 hours of admission.</li>
<li>Educate patient/family on rehabilitation and Case Manager role; establish communication plan.</li>
<li>Schedule and facilitate family conferences as needed.</li>
<li>Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.</li>
<li>Monitor compliance with regulations for orthotics and prosthetics ordering and payment.</li>
<li>Make appropriate/timely referrals, including documentation to post discharge providers/physicians.</li>
<li>Ensure accuracy of discharge and payor-related information in the patient record.</li>
<li>Participate in utilization review process: data collection, trend review, and resolution actions.</li>
<li>Participate in case management on-call schedule as needed.</li>
</ul>
 Qualifications • License or Certification: 
<ul>
<li>
<ul>
<li>Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).</li>
<li>If licensure is required for one's discipline within the state, individual must hold an active license.</li>
<li>Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position OR within two years of entry into the position.</li>
<li>CCM® or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position.</li>
</ul>
</li>
</ul>
 • Minimum Qualifications: 
<ul>
<li>
<ul>
<li>For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.</li>
<li>For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.</li>
<li>2 years of rehabilitation experience preferred.</li>
</ul>
</li>
</ul>
 The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Case Manager II

<h3>Job Description</h3>
Job DescriptionPatient Relationship Specialist/Call Center Representative (On-Site)Starting at $16.00 - $17.00/hour PLUS Monthly Bonus OpportunitiesO’Fallon, IL 62269If You Are:• Passionate about helping others.• Motivated to succeed.• Looking for a career, and not just a job.• Happiest when working with a team.• Interested in opportunities for advancement.• Ready to take your career to the next level. We have the perfect opportunity for you!What You’ll Do:Our Patient Relationship Specialists (PRS) are responsible for ensuring a high-quality phone or chat interaction with each patient. Patient Relationship Specialists will schedule hearing health care appointments for new and existing patients via inbound calls, outbound calls, text message and/or chat.• Schedule patient appointments and answer questions using the appropriate script and resources provided.• Help patients reschedule missed appointments or set routine service appointments.• Overcome objections and re-direct conversations to ensure callers get the help they need.• Communicate effectively with callers experiencing hearing difficulties.• Provide excellent customer service.• Abide by HIPAA regulations.Qualifications:• High School Diploma or GED is required.• 2+ years of Customer Service, Contact Center, Collections, or Sales experience is preferred.• Prior call center and chat experience preferred.• Excellent verbal and written communication skills.• Strong analytical skills.• Strong customer service skills.• Remain calm under pressure.• Advanced problem-solving skills.• Advanced Computer skills: Windows, Office 365, Microsoft Office.• Ability to work well with a variety of personalities &amp; effectively build relationships with callers and co -workers.Work Environment:This job operates in a professional call center environment. This role routinely uses standard office equipment such as computers with multiple screens and phones. This is NOT a work-from-home position.Compensation &amp; Benefits:• Starting at $16.00 - $17.00 per hour. Depending on experience &amp; assessment scores• Monthly Bonus Opportunity (after 30 days)• Paid Time Off (after 90 days)• Paid Holidays• 401(k) • Health, Dental, Vision, FSA, Short &amp; Long Term Disability, Voluntary Life, and more (after 60 days)Who We Are:Hearing Care Central is the premier patient care representative for Beltone - the nation’s #1 Hearing Aid Provider. Located in O’Fallon, Illinois, our Patient Care Specialists are more than Call Center Representatives. We help to accurately connect new and existing patients with Beltone’s Hearing Care Experts at the nearest location across the nation.We also proactively help people with hearing loss to find hearing solutions that fit their needs and lifestyles, by outfitting them with hearing solutions through free testing, evaluations, and checkups. In short, we are the front line of hearing care.• Full-time hours available• Hours of Operation 7:00 AM to 6:00 PM- Monday through Friday• Hours of Operation 8:00 AM to 5:00 PM- Saturday• Holiday and weekend availability requiredNo Phone CallsMust Apply OnlineNo Staffing Agencies

Beltone Call Center Rep. (Patient Relationship Specialist)

<h3>Job Description</h3>
Job DescriptionDescription:
We are hiring a seasoned Program Manager to join our onsite team in the Washington, DC area. This position will lead Agile and Data teams in delivering mission-critical initiatives across data engineering, data science, and analytics workstreams. The Program Manager will ensure alignment with business and mission priorities while serving as the primary point of contact for senior clients, guiding program execution, Agile adoption, and data-driven solution delivery in complex environments. 
 
This role is contingent upon funding award and requires onsite presence at the USCG St. Elizabeths campus three days per week.
 
At JPI, we strive to empower our people and excel for our clients. We hold ourselves to high standards and prioritize our values of being one team with unwavering integrity. We are motivated by our mission and driven to deliver solutions that exceed expectations. Will you join us?
 
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
<ul>
<li>Provide leadership and oversight for Agile and data-focused programs, ensuring delivery of high-impact, mission-aligned outcomes. </li>
<li>Manage cross-functional teams including Data Engineers, Data Scientists, BI Analysts, and Agile delivery staff. </li>
<li>Define and sequence projects that incrementally deliver program capabilities while managing overall implementation risk. </li>
<li>Facilitate Agile program-level ceremonies (PI Planning, roadmap reviews, retrospectives) and enforce scaled Agile practices (SAFe or similar). </li>
<li>Translate stakeholder requirements into actionable backlogs, priorities, and deliverables across Agile and Data teams. </li>
<li>Partner with technical leads to align architectures, pipelines, and analytics solutions with business goals. </li>
<li>Oversee program schedules, dependencies, budgets, risks, and mitigation strategies. </li>
<li>Report project activities, risks, issues, scope, and progress to senior government stakeholders, preparing executive-level briefings and program documentation. </li>
<li>Develop and implement summary project report structures and project success metrics. </li>
<li>Ensure consistent application of data governance, security, and compliance standards. </li>
<li>Facilitate governance processes and related boards, and ensure all required deliverables are completed for each process. </li>
<li>Mentor and coach team leads, fostering collaboration and continuous improvement. </li>
<li>Drive innovation in both Agile delivery and data capabilities, helping clients mature their practices and platforms. </li>
</ul>
Requirements:
KEY REQUIREMENTS:
<ul>
<li>Bachelor’s degree in Business, Information Systems, Computer/Data Science, or related field. </li>
<li>10+ years of experience managing programs or large-scale projects, with at least 5 years in Agile and/or data-related initiatives. </li>
<li>Proven track record overseeing multidisciplinary teams that include Agile delivery staff, Data Scientists, and Data Engineers. </li>
<li>Strong understanding of Agile frameworks (Scrum, SAFe, LeSS) and data lifecycles (ingestion, engineering, analytics, and governance). </li>
<li>Demonstrated success managing schedules, budgets, and technical deliverables in complex environments. </li>
<li>Experience briefing executives and translating technical solutions into business/mission impact. </li>
<li>Familiarity with cloud data platforms (AWS, Azure, GCP) and enterprise data modernization efforts. </li>
<li>Active Public Trust clearance or ability to obtain one. </li>
<li>Excellent leadership, facilitation, and communication skills. </li>
</ul>
PREFERRED QUALIFICATIONS:
<ul>
<li>Prior experience supporting DHS, USCG, or similar federal agencies. </li>
<li>PMP, PgMP, SAFe, or Agile Program Management certification. </li>
<li>Background managing cloud migrations, data modernization, or scaled Agile adoption in federal environments. </li>
<li>Experience implementing data governance frameworks and Agile portfolio management practices. </li>
<li>Experience with enterprise data governance tools (e.g., Collibra, Informatica, Alation). </li>
<li>Experience with enterprise data analysis tools (e.g., DataBricks, Snowflake, Qlik, Power BI) </li>
<li>Familiarity with federal data standards and compliance requirements. </li>
<li>Knowledge of Agile environments and collaboration tools (Jira, Confluence). </li>
<li>Experience working across multiple stakeholder groups to achieve data and IT goals and objectives, and delivering successfully on product requirements. </li>
<li>Direct client management within a complex, highly technical government data organization with multiple service leads/points-of-contact, operating against multiple strategic business objectives. </li>
</ul>
JPI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Program Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Fit Factory is a 6 location health club brand. Fit Factory is a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
Position Summary:
The Fitness Manager is responsible for leading and developing the personal training team while also serving as the club’s top trainer. This role is client-focused, with approximately 75% of time dedicated to training clients and the remaining time spent on managerial responsibilities. The Fitness Manager ensures trainer development, client satisfaction, and overall program growth while working closely with the Fitness Director to execute strategic initiatives.
 
Primary Roles
Personal Trainer
Secondary Roles
Program ManagementStaff Development 
Personal Training (75%)
<ul>
<li>Serve as the club’s top-performing personal trainer.</li>
<li>Deliver high-quality personal training sessions, ensuring client progress and retention.</li>
<li>Lead by example in sales, client engagement, and professional conduct.</li>
</ul>
Management &amp; Leadership (25%)
<ul>
<li>Trainer Development: Meet 1-on-1 with trainers at least monthly to provide coaching, support, and development opportunities.</li>
<li>Staff Meetings: Create and present monthly meeting agendas with the Fitness Director to align the team with club goals.</li>
<li>Client Success &amp; Retention: Handle customer service matters related to PT clients, ensuring a high level of satisfaction.</li>
<li>Trainer Growth: Guide and mentor trainers to improve their skills, increase client load, and drive revenue.</li>
<li>Operational Support: Assist with scheduling, tracking trainer performance, and ensuring adherence to company standards.</li>
</ul>
Requirements:
Requirements:
<ul>
<li>Certified Personal Trainer (NASM, ACE, ISSA, NSCA, or equivalent).</li>
<li>Proven experience in personal training and fitness leadership.</li>
<li>Strong communication, leadership, and customer service skills.</li>
<li>Ability to motivate and develop trainers while managing business objectives. </li>
</ul>
This role is ideal for a results-driven fitness professional looking to take on a leadership position while maintaining a hands-on client focus.
 
Manager Hours &amp; Schedule
<ul>
<li>Personal Training Sessions - A maximum of 30 hours worth of Sessions and classes should be performed while holding this position</li>
<li>A minimum of 10 hours should be scheduled to complete the required tasks of the position</li>
<li>Your schedule should be communicated in advance to the Fitness Director as well as the entire team</li>
</ul>
Physical Requirements
As a Trainer you must be able to perform any and all the physical activities required for a personal training session. Any limitations to those abilities must be communicated to a manager. All employees must be able to stand, walk, climb, balance, stoop, kneel, crouch, reach, speak, listen, or crawl.
 
General Attitude and Philosophy
<ul>
<li>OWN your program</li>
<li>Be a team player.</li>
<li>Have a “Whatever It Takes” attitude</li>
<li>Provide a good representation of Fit Factory at all times, inside &amp; outside of the facility</li>
<li>Be willing to learn new things</li>
<li>Be reliable and willing to go above and beyond</li>
<li>Understand that due to business seasons there may be fluctuations in staffing and hours</li>
<li>Have computer knowledge</li>
<li>Have efficient communication skills</li>
<li>Meet &amp; fulfill the requirements for their position</li>
<li>Be enthusiastic!</li>
</ul>
Benefits
<ul>
<li>Competitive base salary</li>
<li>Complimentary gym membership.</li>
<li>Opportunities for growth and career advancement.</li>
<li>Employee discounts on personal training and merchandise.</li>
<li>Paid time off</li>
<li>Fun and energetic work environment.</li>
</ul>

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