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Iowa State University Raisbeck Endowed Dean, Ivy College of Business Iowa State University of Science and Technology, a national leader among student-centric research universities, invites nominations and applications for the position of dean of the Ivy College of Business. The successful candidate will hold the David and Ellen Raisbeck Endowed Deanship, a $6.2 million endowment of which the proceeds are used solely to support the dean's priorities for the college. Ranked as one of the nation's top 50 public universities by U.S. News and World Report, Iowa State University is located in Ames, a community of 67,000 that enjoys numerous national recognitions for its quality of life, its business environment, and its focus on youth. Iowa State serves over 30,000 students. Established in 1984, the Ivy College of Business is accredited by AACSB International and includes academic departments of accounting, finance, information systems and business analytics, management and entrepreneurship, marketing, and supply chain management. The college's mission is to conduct and share research to educate tomorrow's business leaders and to prepare them to successfully address multi-disciplinary, global, technological, ethical, and business challenges. The official fall 2024 enrollment for the Ivy College consists of 4,722 undergraduate and 475 graduate students whose college home is the Gerdin Business Building. This state-of-the-art building provides an environment where students and faculty replicate real-world situations in areas such as securities trading, management information systems, market research, and entrepreneurship. The college has been instrumental in developing interdisciplinary programs across the university, received national recognition for many of its business programs, leads the Pappajohn Center for Entrepreneurship, and is home to the state's Small Business Development Centers. Visit <a href="https://apptrkr.com/get_redirect.php?id=5823404&amp;targetURL=http://www.ivybusiness.iastate.edu/for" target="_blank">http://www.ivybusiness.iastate.edu/for</a> more information about the college and its departments. The Dean will be responsible for providing a creative interdisciplinary focus to the college that reflects and complements the science and technology strengths of Iowa State University. The Dean will also lead the college to greater national and international academic prominence while fully integrating the university's missions of research, teaching, service and outreach. Candidates must have a graduate or professional degree and a distinguished record of accomplishment in higher education, business practice, or public service commensurate with the expectations of appointment as a tenured full professor in the Ivy College of Business. The preferred candidate will have proven leadership experience; the ability to develop and foster strong relationships with students, faculty and staff, and business and industry leaders; the skills to facilitate and communicate a vision internally and externally regarding the college's contribution to the overarching mission of a land-grant university; a record of success in fundraising or the skills necessary to be successful in fundraising; experience in performing business related research as applied within academia or industry; a commitment to supporting and growing the college's academic research profile; a commitment to leading and growing innovation and entrepreneurship programs across the university through collaborations with colleges, centers and industry partners; an enthusiastic leadership style that will inspire students, staff, faculty, alumni and corporate partners; a demonstrated commitment to fostering a welcoming and supportive work environment; a demonstrated commitment to furthering student success; and expertise to guide organizational development and to creatively address issues on the forefront of business education and research. Iowa State University has retained the services of Buffkin / Baker to assist with this search. The position start date is July 1, 2025. Although the search will remain open until the position is filled, preliminary screening of potential candidates will begin January 7, 2025. Please send nominations and applications, including a cover letter, vita, and the names and contact information of three references, to: Martin Baker and Chelsie Whitelock at <a href="https://apptrkr.com/get_redirect.php?id=5823404&amp;targetURL=mailto:isuivydean@buffkinbaker.com" target="_blank">isuivydean@buffkinbaker.com</a>. Candidates will be notified prior to contacting references; all nominations and applications will be held confidential until finalists are publicly announced. Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Copyright ©2024 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-0a4d839f05b5f3468997b7be3ccd3708

Raisbeck Endowed Dean, Ivy College of Business

<h3>Job Description</h3>
Job Description
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
Appian's Customer Success team partners with federal customers to advise and assist them in designing and securing Appian-based solutions. To support this mission, we are looking for a Governance, Risk &amp; Compliance (GRC) Security Analyst to assist federal customers in understanding and implementing cybersecurity strategies for their Appian deployments. This role will involve contributing to the security authorization process and gaining experience in guiding customers through the government's IT security authorization process.
The ideal candidate is passionate about cybersecurity and eager to learn how to architect secure solutions for federal customers. You will gain hands-on experience with cloud platforms like Amazon Web Services (AWS) and Microsoft Azure, and assist in designing end-to-end managed services provided by the government. A willingness to dive into the NIST Risk Management Framework (RMF) and Authority to Operate (ATO) processes is essential, as you will support the development of System Security Packages (SSPs) and learn how to navigate RMF procedures under the guidance and mentorship of a senior cyber advisor. This is a great opportunity for someone looking to start a career in cybersecurity, with training and mentorship provided to help you build the foundational knowledge and skills needed for long-term success.
This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.
To be successful in this role, you need:
As an early career Governance, Risk &amp; Compliance (GRC) Security Analyst at Appian, you will assist in implementing the Risk Management Framework (RMF) to secure Appian-based solutions for federal customers. Your responsibilities will include:
<ul>
<li>
Learning and Applying RMF Processes: Gaining hands-on experience with the RMF steps, including system categorization, security control selection, implementation, assessment, authorization, and continuous monitoring.
</li>
<li>
Supporting ATO and FedRAMP Authorization: Assisting in the preparation of Authorization to Operate (ATO) packages and understanding the FedRAMP authorization process to ensure compliance with federal security standards (FedRAMP).
</li>
<li>
Collaborating with Senior Analysts: Working closely with experienced security analysts to design and implement security solutions that meet federal requirements.
</li>
<li>
Continuous Learning: Staying updated on the latest federal cybersecurity policies and best practices to effectively support the security authorization process.
</li>
</ul>
Basic qualifications:
<ul>
<li>
Bachelor's degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work
</li>
<li>
An Active Government Clearance (Secret and above, without any limitations) is required for this opening
</li>
<li>
Ability and interest to maintain an Active Secret-level Government Clearance, with the ability and willingness to perform work within cleared facilities (SCIF work may be required)
</li>
<li>
You are an expert IT systems administrator building, maintaining, scripting, patching, &amp; managing hosts, databases, and interconnected Cloud services with approximately 2+ years of experience
</li>
</ul>
Tools and Resources 
<ul>
<li>Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. </li>
<li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.</li>
<li>Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.</li>
</ul>
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn.
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at <a href="mailto:ReasonableAccommodations@appian.com" target="_blank">ReasonableAccommodations@appian.com</a>. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Appian's Applicant &amp; Candidate Privacy Notice

Senior Security Analyst (Top Secret)

<h3>Job Description</h3>
Job DescriptionLandscape Crew Member / Driver – Full-Time (Cary, NC)
Join a small, friendly team that values quality work and appreciates its employees.
We’re a Cary-based residential landscape design and installation company looking for a full-time Landscape Installer / Driver to assist with planting trees, shrubs, and flower beds. This is a hands-on, outdoor role — no experience required, just someone who is reliable with great attitude and willingness to learn.
What You’ll Be Doing:
<ul>
<li>
Planting trees, shrubs, and seasonal flowers
</li>
<li>
Preparing, installing garden beds, and mulching / pinestraw 
</li>
<li>
Working collaboratively with a small, supportive crew
</li>
<li>
Driving a pickup truck with a small trailer carrying plants, mulch and garden soil. (No large equipment or machinery- like Bobcats) 
</li>
</ul>
What we don’t do:
<ul>
<li>
No lawn maintenance, mowing, or chemical applications
</li>
<li>
No hardscaping (paver patios, stone walls, etc.)
</li>
</ul>
Why Work With Us?
<ul>
<li>
No weekends, no late nights – 8-hour shifts, Monday to Friday
</li>
<li>
Laid-back environment – No micromanaging
</li>
<li>
Tight-knit team – You’re not just a number
</li>
<li>
Opportunities to grow – This role can evolve into a Crew Lead position for the right person
</li>
</ul>
Who We’re Looking For:
<ul>
<li>
Must be 18 or older
</li>
<li>
Must have a positive attitude and enjoy working on a team
</li>
<li>
Must speak English and be able to reliably commute to our office in Cary
</li>
<li>
Any landscaping experience is a plus, but not required – we can teach you everything. 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Valid driver’s license 
</li>
<li>
Comfortable driving a truck with a small trailer (or willing to learn)
</li>
</ul>
Starting Pay:
<ul>
<li>
$16-18 and hour for labor/driver position depending on experience. (Pay increases based on experience, reliability, and growth into leadership roles)
</li>
</ul>
This could be a great fit if:
<ul>
<li>
You enjoy working outdoors and want your evenings and weekends free
</li>
<li>
You want to learn about landscape design, ornamental landscaping and native plants
</li>
<li>
You’re tired of working for large, high-pressure landscaping crews
</li>
<li></li>
</ul>
We’ve been in business for 23 years, and we believe in treating people right — our team enjoys what they do, and it shows in the long relationships we build with both employees and customers. If you’re looking for a stable, enjoyable landscaping job where you can take pride in your work and be appreciated, we’d love to hear from you.

Landscape Crew Member / Driver

<h3>Job Description</h3>
Job Description
10-4 Logistics USA is seeking experienced CDL‑A long haul drivers for reefer runs. This position offers competitive weekly pay, predictable home time, and modern equipment with primarily no‑touch freight.
<ul>
<li>Compensation: $1,600–$1,700 per week </li>
<li>Typical mileage: Approximately 2,500–3,000 miles per week.</li>
<li>Schedule / home time: Home every 21 days for 3 days (may accumulate up to 12 days of home time).</li>
<li>Equipment: Late‑model Kenworth T680 tractors, fully equipped, automatic transmission; company‑provided reefer trailers.</li>
<li>Freight type: Primarily no‑touch / drop‑and‑hook assignments.</li>
<li>Benefits: Benefits begin after 60 days with the company; comprehensive benefits package including health, dental, vision, life insurance, and 401(k) retirement plan (details provided during hiring process).</li>
</ul>
Primary duties and responsibilities
<ul>
<li>Operate company tractor safely and in full compliance with DOT regulations and company policies.</li>
<li>Complete drop‑and‑hook and occasional live load/unload assignments as required.</li>
<li>Maintain accurate electronic logs and required driver paperwork; adhere to hours‑of‑service rules.</li>
<li>Perform pre‑trip and post‑trip vehicle inspections and promptly report defects or maintenance needs.</li>
<li>Communicate professionally with dispatch, customers, and other stakeholders.</li>
<li>Follow company safety standards and trucking industry best practices at all times.</li>
</ul>
Minimum qualifications
<ul>
<li>Valid, current Class A commercial driver’s license (CDL‑A).</li>
<li>At least 12 months of tractor‑trailer OTR driving experience within the last 36 months.</li>
<li>No lifetime record of a failed pre‑employment drug test.</li>
<li>Able to pass pre‑employment DOT physical and drug screen and meet DOT medical and regulatory requirements.</li>
</ul>
Preferred qualities
<ul>
<li>Professional attitude with a commitment to safety and on‑time service.</li>
<li>Experience with reefer operations and drop‑and‑hook freight.</li>
</ul>
10‑4 Logistics USA is an equal opportunity employer. Employment decisions are made without regard to race, color, sex, religion, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by applicable law.

CDL-A Long Haul Truck Driver

<h3>Job Description</h3>
Job Description
Must be certified from Ohio State Cosmetology and Barber Board (if you are a intern you are required to have a workers permit)
Three months of training will be provided
Clients will be provided
Requirements:
completing hair services for guest
educating guest on products and hair techniques
participating in team building exercises and outings
Retaining Guest
Keeping work area clean
keeping open communication

Cosmetologist

<h3>Job Description</h3>
Job Description
We're looking for Autobody Technicians with a minimum of 1 year of professional experience in wheel/rim repair to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As an Automotive Wheel Repair Technician, you'll be expected to repair deep wheel damage, use a wheel repair machine, and paint and clear-coat wheels. At Carvana, you'll receive a competitive wage and amazing perks – including a 401(k) with Carvana match and even a vehicle purchase discount – all while using state of the art tools in one of our high-tech Inspection Centers (click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
<ul>
<li>100% company-paid healthcare premiums</li>
<li>Generous paid-time off and your birthday is a holiday!</li>
<li>ASE and tool reimbursement programs</li>
<li>Tuition reimbursement and student loan repayment</li>
</ul>
How To Get Started Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) 690-7853, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
We also have a variety of other automotive roles available in one of our 18 locations across the country – take a look at our Careers site to apply for one of the following roles:
<ul>
<li>Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles</li>
<li>Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles</li>
<li>Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles</li>
</ul>
General qualifications and requirements
<ul>
<li>Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently</li>
<li>Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check</li>
<li>An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)</li>
<li>Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment</li>
</ul>
About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.

Rim Repair Technician

<h3>Job Description</h3>
Job Description
Validation &amp; Engineering Group, Inc. (V&amp;EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a skilled and detail-oriented Chemist with experience in Finished Product Testing or Raw Material Analysis within the Medical Device industry. The successful candidate will play a key role in ensuring the quality and compliance of materials and products, adhering to regulatory requirements and industry standards.
<ul>
<li>Jr Chemist</li>
</ul>
Key Responsibilities
1. Quality Control &amp; Analysis
<ul>
<li>Perform chemical, physical, and instrumental testing on raw materials, in-process samples, and finished products.</li>
<li>Use analytical techniques such as HPLC, GC, FTIR, UV-Vis spectroscopy, and titration to ensure material conformance to specifications.</li>
</ul>
2. Documentation &amp; Compliance
<ul>
<li>Accurately document all results and findings in compliance with cGMP, ISO 13485, FDA, and other regulatory standards.</li>
<li>Prepare and review lab reports, Certificates of Analysis (CoA), and batch records.</li>
</ul>
3. Method Development &amp; Validation
<ul>
<li>Assist in developing, optimizing, and validating analytical methods for raw materials and finished products.</li>
<li>Perform method transfers and support process validation activities.</li>
</ul>
4. Instrument Calibration &amp; Maintenance
<ul>
<li>Calibrate, maintain, and troubleshoot laboratory instruments to ensure accurate and reliable results.</li>
<li>Follow established protocols for preventive maintenance and equipment qualification.</li>
</ul>
5. Collaboration &amp; Continuous Improvement
<ul>
<li>Work closely with R&amp;D, Quality Assurance, and Production teams to address quality issues and support product development.</li>
<li>Participate in investigations of non-conformances and implement corrective/preventive actions.</li>
<li>Contribute to process improvements, cost reduction, and efficiency initiatives in the laboratory.</li>
</ul>
6. Regulatory Support
<ul>
<li>Provide technical support during audits and regulatory inspections.</li>
<li>Stay updated on industry standards, guidelines, and regulations affecting raw material and finished product testing.</li>
</ul>
Qualifications:
1. Education
<ul>
<li>Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, or a related field.</li>
</ul>
2. Experience
<ul>
<li>Minimum 2 years of experience in a Finished Product Lab or Raw Material Lab in the Medical Device, Pharmaceutical, or related industry.</li>
<li>Experience with cGMP, ISO 13485, and FDA regulations.</li>
</ul>
3. Technical Skills
<ul>
<li>Proficiency in analytical techniques such as HPLC, GC, FTIR, UV-Vis, and wet chemistry methods.</li>
<li>Strong knowledge of material characterization and quality control principles.</li>
<li>Experience with Laboratory Information Management Systems (LIMS) is a plus.</li>
</ul>
4. Soft Skills
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and documentation abilities.</li>
<li>Ability to work both independently and as part of a team.</li>
</ul>

LL01-062425 Jr Chemist

<h3>Job Description</h3>
Job Description
Responsibilities include insurance verification, phone calls to insurance companies, insurance claims filing, correspondence with patients, following on past claims, and updating patients on claim status. This includes responding to patient emails and requests, assisting with checking patients out of the office on certain days, and accepting deliveries. Excellent phone skills needed. Medical office and insurance experience wanted. Position is fulltime, 40 hours a week.
Company DescriptionWe are a small family owned audiology business who fully believes in what we do! 
<h3>Company Description</h3>
We are a small family owned audiology business who fully believes in what we do!

Insurance Specialist/Office Assistant

<h3>Job Description</h3>
Job Description
Position Type: Part-time, exempt
Job Location: In-person Company Overview
Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors. Our extensive network includes multispecialty physician services and RPM, covering skilled nursing facilities across the country. In our national push for expansion, we're scouting for the brightest nurse practitioners and physicians eager to drive change and deliver superior care. Join us for a rewarding career that promises professional growth, flexibility, and the chance to shape the future of healthcare.
Job Highlights
<ul>
<li>6-Hour Shifts Daily: Short, balanced workdays.</li>
<li>Flexible Schedules: Work around your life.</li>
<li>No On-Call</li>
<li>No Overnight Requirements</li>
<li>Supportive Community: Access to physician/provider network.</li>
<li>Effortless documentation: Conversational and Dragon dictation.</li>
<li>Meaningful Connections: Establish lasting relationships with patients and staff.</li>
<li>Culture of Appreciation: Your work is valued and rewarded.</li>
<li>Full Gear: iPad with LTE, Apple Pen, AirPods provided.</li>
<li>Licensure Reimbursed: We cover your medical licensure costs.</li>
<li>Malpractice &amp; Tail Covered: Full insurance peace of mind.</li>
<li>Relocation Help: Assistance for a smooth move.</li>
<li>Referral Bonus: Earn more by expanding our team.</li>
<li>Travel Reimbursed: Gas and mileage for work travel.</li>
<li>Career Advancement: Leadership opportunities promoted.</li>
<li>UpToDate Subscription: Latest medical info at your fingertips.</li>
</ul>
Essential Functions &amp; Responsibilities
<ul>
<li>Provider is responsible for rounding and managing the clinical care of the population at the assigned SNF. </li>
<li>The provider is responsible for rounding daily and prescribing medications and treatments for residents residing at SNFs. </li>
<li>Provider will provide high quality, patient-centered, comprehensive primary care services to patients residing in SNFs. </li>
<li>Provider is responsible for timely documentation of all patient care/encounters </li>
<li>The provider will be available for phone/secure messaging consultations with facility nursing staff.</li>
<li>Provider documentation is completed in Theoria's proprietary electronic health record (EHR) system, ChartEasy™. </li>
<li>PointClickCare, MatrixCare, and American HealthTech are the most commonly used facility EHR systems. </li>
<li>Provider is expected to be on-site on and on time for their in-person scheduled shifts. </li>
<li>Timely attendance is imperative.</li>
<li>Reliable transportation required.</li>
</ul>
Shift Structure
<ul>
<li>Rounding time is 7AM-1PM local time, during which the provider must be available to nursing staff and address acute/emergent issues that arise. </li>
<li>Shifts begin around 7AM local time with flexibility within reason.</li>
<li>Shifts are daily Monday-Friday </li>
<li>Charting/documentation can be completed off-site. </li>
<li>This is an in-person position. </li>
</ul>
Compensation and Benefits
<ul>
<li>Salary based with monthly productivity bonuses. </li>
<li>Malpractice insurance covered by employer.</li>
<li>Medical licensure expenses reimbursed by employer.</li>
<li>Opportunities for training</li>
<li>All equipment and practice expenses covered.</li>
<li>Employer Paid - Life Insurance Policy (For employees working 30+ hours)</li>
</ul>
Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position. All benefits and job highlights are subject to and contingent upon availability. 
#LI-JT1 #LI-Onsite #IND-REFRESH-MULTI

Nurse Practitioner

<h3>Job Description</h3>
Job DescriptionDescription:
Digital Envoy (DE) is the leader in geolocation and VPN data for over 25 years for customers in various verticals- Streaming Media, Ad Tech, Cybersecurity, E-commerce, and Data Analytics. Our core product, IP address geolocation, powers customers like Netflix, Hulu, Trade Desk, PayPal, AWS, Apple, and many others. Our VPN and Proxy data, coupled with accurate IP address geolocation, helps companies determine malicious activity for threat intelligence, authentication, and digital privacy.
 
We are looking for a proactive and customer-obsessed Technical Client Success Manager to support our newest and fast-growing solution, LocID. LocID is a fixed geospatial identifier that gives advertisers, DSPs, and publishers a stable, privacy-safe alternative to IP-based targeting. This hybrid role bridges technical support and client success- acting as the first line of support for all LocID-related inquiries, while also owning client relationships.
 
The ideal candidate will take ownership and thrive on cross-functional collaboration and building from the ground up- serving as the voice of the customer and a key connector across teams to shape how clients experience and succeed with LocID. 
 
 **The person in this role will be expected to work standard EST working hours, with occasional flexibility required to support a global business across multiple time zones (e.g., early morning or evening meetings as needed)** 
 
This person can work remotely from any of the following states: Connecticut (CT), Florida (FL), Georgia (GA), Kentucky (KY), Louisiana (LA), Massachusetts (MA), Michigan (MI), New York (NY), New Jersey (NJ), Pennsylvania (PA), South Carolina (SC), Tennessee (TN), Texas (TX), Virginia (VA), Washington (WA)
 
Georgia residents are encouraged and welcomed to join us a couple days/week in our Peachtree Corners, Georgia office.
Please note, at this time, Digital Envoy is not sponsoring visas for this position.
 
WHAT YOU’LL DO:
<ul>
<li>Act as the main point of contact for LocID-related technical inquiries across all regions and time zones</li>
<li>Support global customers with occasional off-hours flexibility to meet the needs of international partners</li>
<li>Provide responsive, clear, and helpful support to clients via email, calls, and virtual meetings</li>
<li>Collaborate with Engineering, Product, and Data teams to troubleshoot, escalate, and resolve technical issues</li>
<li>Work with Sales and Marketing to strategize on client retention, re-engagement, and upsell opportunities</li>
<li>Proactively monitor client usage and engagement trends, identify drop-off risks, and take action to re-engage or resolve concerns</li>
<li>Assist with onboarding and implementation as needed, helping clients successfully adopt and integrate LocID</li>
<li>Monitor client usage and proactively follow up to ensure engagement and satisfaction</li>
<li>Identify opportunities to grow the business by uncovering future commercial and sales prospects</li>
<li>Maintain detailed logs of client interactions, resolutions, and trends to drive continuous improvement</li>
<li>Develop FAQs and documentation to streamline support and reduce response times</li>
<li>Gather feedback and feature requests from clients, serving as their internal advocate</li>
<li>Help shape scalable client success processes as we grow, offering input on systems, workflow, and service improvements</li>
</ul>
WHAT WE OFFER:
<ul>
<li>Competitive Salary &amp; Bonus program</li>
<li>Medical, Dental and Vision</li>
<li>Paid Holidays &amp; Unlimited PTO policy</li>
<li>401(k) with employer contribution match</li>
<li>We value your input: make a real impact in a growing, innovative company!</li>
</ul>
Requirements:
WHO YOU ARE:
<ul>
<li>3+ years of experience in client success, technical support, or solutions engineering, ideally with a SaaS or data platform</li>
<li>Deep industry knowledge in AdTech/MarTech; experience with geolocation data is a strong plus</li>
<li>A client success professional with technical curiosity and aptitude- you love helping clients understand and get value from data or tech-driven products</li>
<li>Exceptional written and verbal communication skills- you can explain complex topics clearly to non-technical users</li>
<li>Comfortable using support and CRM platforms like Zendesk, Jira, Salesforce, or similar tools</li>
<li>Detail-oriented and self-motivated with strong organizational and time management skills</li>
<li>Strong problem-solving skills with the ability to assess issues, ask the right questions, and connect clients with the right internal resources</li>
</ul>
About Digital Envoy: 
In 1999, Digital Envoy introduced the concept of privacy-sensitive IP-based geolocation and IP intelligence. This technology allows businesses from ad networks to publishers, websites, retailers and more to harness the power of location and new intelligence about connected users for many mission-critical applications. Digital Envoy has three business units that address the unique needs of customers: Digital Element, which provides global geolocation data and services that bring anytime, anywhere relevance and context to online and mobile initiatives; Digital Resolve, which delivers cybersecurity solutions that proactively secure online accounts, information, transactions and interactions from login to logout and Outlogic, which allows companies in retail, real estate, and financial markets to develop disruptive tools built on a foundation of quality location data.
At Digital Envoy, we are excited about building a diverse team and creating an inclusive environment where everyone can thrive. All employees must be authorized to work in the United States. Digital Envoy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Digital Envoy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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