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<h3>Job Description</h3>
Job Description
About Us:
HomeCentris is a leading provider of home health care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of each individual. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families.
Benefits:
<ul>
<li>Competitive salary</li>
<li>Health insurance benefits</li>
<li>Paid time off</li>
<li>Retirement savings plan</li>
<li>Professional development opportunities</li>
</ul>
Position Overview:
We are seeking a dedicated and experienced Client Relationship Manager (CRM) to join our team. The Client Relationship Manager will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client’s primary point of contact at the agency and understands how to navigate the agency’s resources to meet the client’s needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients.
Responsibilities:
<ul>
<li>Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services.</li>
<li>Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns.</li>
<li>Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services.</li>
<li>Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly.</li>
<li>Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues.</li>
<li>Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed.</li>
<li>Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals.</li>
<li>Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements.</li>
</ul>
Qualifications:
<ul>
<li>Two years of scheduling experience</li>
<li>Previous experience in client relations, customer service, or healthcare administration (Preferred).</li>
<li>Knowledge of home health care services and industry regulations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational and problem-solving abilities.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.</li>
<li>Bilingual candidates encouraged to apply</li>
</ul>
Job Type: Full-time
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Work Location: In person

Client Relationship Manager

<h3>Job Description</h3>
Job Description
Executive Director, Senior Living

This is a fantastic opportunity for an exceptional Executive Director in the Hollywood, FL area. This isn't your average leadership role—this is a chance to step into a community with a truly unique culture, one that's a cornerstone of its local community. The setting is absolutely incredible and beautiful.

Why this opportunity is so special:
This community is a newer beauty! The residents are well-connected with high expectations for their living experience. We're looking for a leader who understands that an Executive Director isn't just an operator; you're also a master of customer service and a community ambassador. You'll be engaging with residents and families to maintain the community's stellar reputation.

This role is perfect for someone who excels at building relationships and navigating all aspects of senior living leadership. There is a strong team in place, from sales to nursing to dining. Your job will be to lead the team by example, regularly interact with your team and the residents, maintain their high occupancy and continue to build the community's legacy in the area.

What you'll need to succeed:
<ul>
<li>Assisted living &amp; independent living experience is a must-have. You'll need to hit the ground running.</li>
<li>A passion for resident and team engagement.</li>
<li>The ability to balance operational and financial responsibilities with your relationship-building skills.</li>
<li>A strong understanding of sales and business development to partner with the existing team.</li>
<li>Licensed in Florida</li>
</ul>
This position offers a competitive salary for the right candidate.
If you're an Executive Director who is ready to lead a high-end community and make a significant impact, this is your chance.

To learn more about our organization please visit us at <a href="http://www.westportone.com" target="_blank">www.westportone.com</a>

To apply for this position, submit your resume by choosing one of the following:
<ul>
<li>***CLICKING “APPLY NOW” ON THIS PAGE*** (PREFERRED) </li>
</ul>
<ul>
<li>Email your resume in WORD format to <a href="mailto:mollie@westportone.com" target="_blank">mollie@westportone.com</a>. Please refer to job reference code CH/EDhollywoodFL in the subject line. </li>
</ul>
<ul>
<li>NO CALLS PLEASE</li>
</ul>

Executive Director-Senior Living

<h3>Job Description</h3>
Job Description
#1 Mortgage Team on the Big Island | Fast Growth | Strong Culture Opportuities Available in BOTH Hilo and Kona.
We are the number one mortgage team on the Big Island, and we are growing quickly. We are hiring a Business Development Manager to help us build and expand strong relationships with real estate agents.
This is a front-line, people-focused role. It is active, visible, and performance-driven.
&nbsp;
If you enjoy meeting people, building trust, and being part of a winning team, this role offers real opportunity.
&nbsp;
What This Job Is About
&nbsp;
You will represent our team out in the community and grow professional relationships.
&nbsp;
Your work includes:
<ul>
<li>Meeting with real estate agents, accountants and other professionals.</li>
<li>Scheduling and attending appointments</li>
<li>Following up consistently</li>
<li>Being present in offices, events, and meetings</li>
</ul>
Your effort turns into relationships. Relationships turn into referrals.
What Success Looks Like:
&nbsp;
<ul>
<li>New meetings booked every week</li>
<li>Strong follow-up and relationship movement</li>
<li>Growing referral activity over time</li>
<li>Clear progress, not just activity</li>
</ul>
This role rewards consistency and effort.
Who This Role Is For:
This role is a strong fit if you:
<ul>
<li>Enjoy talking with people and building trust</li>
<li>Are comfortable reaching out and following up</li>
<li>Can handle hearing “no” and continuing forward</li>
<li>Want to be part of a positive, driven team</li>
</ul>
Mortgage experience is not required. Energy, discipline, and reliability are.
&nbsp;
Who This Role Is NOT For:
&nbsp;
<ul>
<li>If outreach makes you uncomfortable</li>
<li>If you prefer working alone behind a desk</li>
<li>If you avoid accountability or structure</li>
</ul>
&nbsp;
This role requires daily effort and presence.
&nbsp;
Why This Is a Big Opportunity
&nbsp;
<ul>
<li>Join the top mortgage team on the Big Island</li>
<li>Strong marketing and operational support</li>
<li>Clear goals and expectations</li>
<li>A great culture with motivated, supportive people</li>
<li>Real growth as the company expands</li>
</ul>
Effort is visible here. Strong contributors stand out.
Compensation:
Competitive base pay plus performance-based upside. Growth is uncapped for the right person.
&nbsp;
To apply: include a short note explaining why you enjoy working with people and why this role fits how you like to work.

Business Development Manager - #1 Mortgage Team on the Big Island

<h3>Job Description</h3>
Job Description
Overview
Pay: $100k - $200k+ annually based on performance* (average compensation range of top performers) Full-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:
<ul>
<li>Warm leads — no cold-calling, no canvassing</li>
<li>Uncapped commission structure</li>
<li>Weekly settlements (draw or commission after training)</li>
<li>Take-home vehicle, gas card, phone, and laptop provided</li>
<li>Insurance available after 31 days</li>
<li>Low-cost medical (as low as $5/week)</li>
<li>Dental, vision, HSA/FSA</li>
<li>401(k) with company match</li>
<li>13 days PTO + 8 paid holidays</li>
<li>Company-paid life insurance</li>
<li>Ongoing training and leadership development</li>
</ul>
 
Responsibilities
Meet with residential homeowners to assess their comfort needs and present tailored HVAC system solutions. You’ll represent ARS in a consultative sales role with strong install support, fast turnaround, and industry-leading warranties. All leads are company-generated and pre-set.
 
Qualifications
What You Need:
<ul>
<li>Prior residential in-home sales experience</li>
<li>One-call-close experience strongly preferred</li>
<li>HVAC knowledge preferred (required in some locations)</li>
<li>Valid driver’s license with clean driving record</li>
<li>Must pass background check and drug screening</li>
<li>Ability to enter attics, crawlspaces, and work evenings/weekends as needed</li>
<li>Excellent communication and customer engagement skills</li>
</ul>

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

HVAC Sales Advisor / In Home

<h3>Job Description</h3>
Job Description
Position: Spanish Speaking Sales Representative
Must live in Miami-Dade County
Earn $125K–$250K+ We provide hot leads daily – you focus on selling and closing.
Responsibilities • Test water in homes • Present &amp; sell water treatment systems • Close sales on the spot • Complete simple paperwork
Requirement • Bilingual in English &amp; Spanish • Previous sales experience • Own a car or truck • Motivated &amp; outgoing • Must live in Miami-Dade County
Position Offer • $125K–$250K+ earning potential • Hot leads provided daily – no canvassing • Training &amp; career growth • Supportive team environment
Apply Now: Submit your resume &amp; phone number. Qualified candidates will be contacted for a phone interview.
 #hc218319

Now Hiring: Spanish-Speaking Sales Rep

<h3>Job Description</h3>
Job Description
 
Job SummaryWhitman-Walker Health (WWH) is seeking a skilled and compassionate generalist in human resources to join our People Operations team at a Director level and help shape a high-performance, mission-driven culture. In this critical role, you will oversee the administration of our comprehensive leave programs (FMLA, STD, LTD, medical accommodations, etc.), total rewards, and HRIS. The ideal candidate will be a forward-thinking leader who balances organizational objectives with a deep commitment to health equity and creating a respectful, affirming workplace environment. This role reports to the Vice President, People Operations.

Core Whitman-Walker Values &amp; Professional Expectations:
<ul>
<li>Perform and behave in accordance with Whitman-Walker’s mission, cultural norms and core values of dignity, respect, affirmation, and humility.</li>
<li>Maintain a respectful, non-judgmental, and compassionate manner with patients/clients/staff.</li>
<li>Demonstrate excellent customer service by identifying and exceeding customer requirements.</li>
<li>Adhere to Whitman-Walker policies and procedures, with special attention given to HIPAA requirements.</li>
<li>Maintain data integrity through conscientious use of relevant tools and employing a system of checks and balances.</li>
<li>Demonstrate organizational skills necessary to multi-task, meet deadlines and re-prioritize as needed.</li>
<li>Participate in organizational quality and performance improvement activities.</li>
</ul>

Role Specific Primary Essential Duties: 
Compensation &amp; Benefits Management
<ul>
<li>Continuously evaluate competitive compensation and total rewards programs that attract and retain top talent.</li>
<li>Assist in the design, development, and management of a comprehensive compensation strategy that aligns with the organization’s goals and values. </li>
<li>Oversee salary structures, incentive programs, and benefits administration, ensuring compliance and alignment with market trends and business objectives.</li>
<li>Conduct market analyses and benchmarking to maintain competitive pay structures and inform pay equity reviews.</li>
<li>Support employees with day-to-day benefits and total rewards questions, changes, and requests.</li>
<li>Review and analyze monthly carrier invoices for accuracy and reconcile prior to submittal to AP. </li>
<li>Drive continuous improvement in HR processes through data analysis, trend identification, and evidence-based recommendations to leadership.</li>
</ul>
 Leave Administration
<ul>
<li>Advise employees and managers on the organization's leave programs, including parental, medical, disability, military, or unpaid leave.</li>
<li>Analyze leave claims to determine eligibility in collaboration with third-party leave brokers.</li>
<li>Guide employees through the leave process, ensuring understanding of benefits and return-to-service protocols.</li>
<li>Maintain and manage leave records and process adjustments in HRIS/payroll systems. </li>
<li>Support offboarding, including conducting exit interviews, analyzing feedback trends, and notifying internal stakeholders.</li>
</ul>

HR Systems &amp; Data Management
<ul>
<li>Lead the management and optimization of the organization’s HRIS and related platforms to ensure data accuracy, system optimization, and user accessibility. </li>
<li>Oversee HR data reporting and analytics functions to support business intelligence, compliance, and data-informed decision making. </li>
<li>Identify and implement opportunities to streamline and automate HR workflows, enhancing efficiency, accuracy, and user experience.</li>
<li>Develop and maintain comprehensive system documentation, standard operating procedures, and user training materials.</li>
<li>Monitor system performance, troubleshoot issues, and lead enhancements or vendor-driven upgrades to align with organizational needs.</li>
<li>Work closely with Payroll and Finance teams to ensure data housed within the HRIS is accurate, up-to-date, and aligned with workflows. </li>
</ul>

Management and Supervision:Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to the Vice President of People Operations. QualificationsEducation &amp; Experience
<ul>
<li>Bachelor’s degree in human resources or related field.</li>
<li>Eight to ten (8-10) years of work experience in the human resources field and at least five years of experience leading an HR team or function. </li>
<li>Professional certification (PHR, SPHR, SHRM-CP, SHRM-SCP) from HRCI or SHRM required. </li>
<li>Experience working in a Federal Qualified Health Center (FQHC), or related health care environment required. </li>
<li>Experience working with members of the LGBTQ+ community and in diverse working environments preferred. </li>
</ul>
 Skills &amp; Competencies
<ul>
<li>Strong knowledge of labor laws, collective bargaining, and employee relations practices. </li>
<li>Exceptional analytical skills with the ability to interpret data and provide actionable insights.</li>
<li>Proficiency in Microsoft Office Suite and Human Capital Management Systems. </li>
<li>Detail-oriented with strong organizational skills to manage competing priorities. </li>
<li>Ability to maintain confidentiality, exercise discretion, and handle sensitive issues with empathy and professionalism. </li>
<li>Excellent verbal and written communication skills.</li>
</ul>
 Role Specific- Knowledge, Skills and Talents Required:
<ul>
<li>Strong knowledge of numbers and ability to provide quantitative analysis. </li>
<li>Strong analytical capabilities to analyze trends, surveys and spreadsheets. </li>
<li>Detail-orientated to research and interpret data. </li>
<li>Ability to remain confidential and practice discretion. </li>
</ul>
 Working Conditions:
Working conditions for this position are normal for an office environment. Individuals may be required to work evenings and/or weekends and organize events. This role is eligible for telework. 
 Physical Demands:
<ul>
<li>Lifting: No more than 20 lbs. and infrequently.</li>
<li>Movement: Standing and sitting for long periods.</li>
<li>Visual: Long periods on computer.</li>
<li>Concentration: Extended periods of engagement with computer systems where concentration is key to accuracy in data entry. Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.</li>
<li>Communication: Direct and indirect communication. Written and verbal competency.</li>
</ul>

DIRECTOR OF PEOPLE OPERATIONS

<h3>Job Description</h3>
Job DescriptionCompany Description 
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most.
As an independent, publicly traded company, VERSANT brings together powerhouse cable networks — including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel — with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.
VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Job Description 
We’re looking for an experienced editor to join MS NOW Digital’s new breaking news and live blogs initiative. This role focuses primarily on political news, with additional coverage of breaking stories and select trending topics. The ideal candidate will have excellent news judgment, a deep understanding of journalistic standards and the ability to consistently uphold MS NOW’s tone and editorial values.
You should have superb writing and editing skills, a keen understanding of political narratives and key players, and a proven track record of thriving in a fast-tempo newsroom.
Position is based in New York or Washington, D.C., 2 p.m. to 10 p.m., and willing to adjust working hours in the event of breaking news.
This position is represented by the Writers Guild of America East.
What you will do:
<ul>
<li>Edit a continual stream of concise and compelling entries to keep our live blog fresh and engaging throughout the day</li>
<li>Work together as part of a team to coordinate breaking news coverage across shifts</li>
<li>&nbsp;Set the tone and general strategy for each day’s blog and breaking news coverage, and plan for daily and weekly news events</li>
<li>Collaborate across editorial and platform teams to optimize reader engagement</li>
<li>Read widely and stay abreast of the competition</li>
<li>Work with reporters and producers across the newsroom who may want to contribute to the live blog or have tips/information for the blog</li>
<li>Run point in the evenings as our final breaking news editor on duty, making sure stories are updated and the site is in good shape for the next day</li>
</ul>
If you are passionate about delivering breaking news in interesting ways and excited by the prospect of helping to lead a brand new team, this job is for you.
Qualifications 
<ul>
<li>Bachelor’s degree or equivalent years of relevant working experience</li>
<li>At least 5&nbsp;years working in a newsroom environment,</li>
<li>At least 5&nbsp;years working in a strictly digital shop</li>
<li>Must be able to edit quickly and accurately</li>
<li>Must have experience editing a live blog</li>
<li>Must have experience working in breaking news and political news</li>
<li>Must have the desire to work in a creative, demanding and competitive environment</li>
<li>Experience leading a team strongly preferred</li>
</ul>
This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.&nbsp;
Salary Range: $90,000 - $110,000
 Additional Information 
As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT employee at one of our locations prior to a hiring decision. VERSANT's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to <a href="mailto:candidateaccessibility@versantmedia.com" target="_blank">candidateaccessibility@versantmedia.com</a>.
VERSANT is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

Editor - Live Blog and Breaking News, MS NOW Digital

<h3>Job Description</h3>
Job Description
Director - Client Acquisition and Client Care
The Director, Client Acquisition and Client Care is a strategic leader responsible for driving the intake of new clients and fostering long-term relationships. This role oversees the client engagement lifecycle, from initiating contact with prospective clients to maintaining superior client experience through proactive support, effective complaint resolution, and ongoing satisfaction initiatives. The Senior Director collaborates closely with cross-functional teams to develop and implement best practices that enhance client acquisition, continuously improve service quality, and ensure the organization meets and exceeds client expectations. This role blends traditional telephony management with modern communications technology, analytics, and automation, requiring comfort across phone systems, data reporting, marketing technology, and digital client engagement tools. The Senior Director also collaborates extensively with the Marketing team to develop, test, and implement innovative strategies aimed at increasing client leads and boosting the number of consultations scheduled.
Responsibilities:
Leadership &amp; Strategy
<ul>
<li>Design and execute comprehensive client acquisition and care strategies that align with the firm's overall goals and growth objectives.</li>
<li>Provide hands-on mentorship to intake specialists and client care teams, fostering a high-performance culture grounded in accountability, continuous improvement, and exceptional client service.</li>
</ul>
 Client Acquisition and Engagement
<ul>
<li>Direct and optimize the new client engagement process, ensuring precise and thorough data collection and a seamless transition to the appropriate legal teams.</li>
<li>Lead, drive and streamline the company's interaction with new and potential clients via phone, chat and digital tools to ensure efficient operations, high customer satisfaction, and achievement of business goals. </li>
<li>Help drive growth in consultations through proactive outreach, follow-up, and intake coordination.</li>
<li>Monitor key performance indicators around channel effectiveness, call abandonment and conversion rates to optimize and enhance key processes.</li>
</ul>
Client Care Oversight
<ul>
<li>Serve as a key resource for the team and escalation point for complex client issues and complaints.</li>
<li>Support the team in monitoring client feedback and surveys, analyze trends, and implement improvements.</li>
<li>Enable the team to collaborate with attorney leadership to resolve service concerns promptly.</li>
</ul>
Telephony Technology &amp; Advanced Features
<ul>
<li>Manage and optimize advanced phone system capabilities, including IVRs, intelligent call routing, call tracking, call recording, voicemail, and analytics.</li>
<li>Support modern telephony features such as texting/SMS, caller ID management, local presence, call attribution, and number provisioning.</li>
<li>Ensure telephony platforms integrate seamlessly with CRM, intake, and marketing systems.</li>
</ul>
Reporting &amp; Analytics
<ul>
<li>Own telephony and centralized contact reporting, including call volume, routing, conversion, abandonment, and performance metrics.</li>
<li>Partner with marketing and analytics teams to connect call data to lead sources, campaigns, and downstream outcomes.</li>
<li>Help define KPIs and dashboards that support operational performance and business growth.</li>
</ul>
 Marketing Technology &amp; Automation
<ul>
<li>Collaborate on marketing technology initiatives involving chat, SMS, call scheduling, and other digital intake tools.</li>
<li>Support automation across the client journey, including trigger-based communications, follow-ups, and workflow integrations.</li>
<li>Ensure consistent data flow across telephony, chat, forms, and scheduling platforms.</li>
</ul>
Operational Excellence
<ul>
<li>Implement standardized procedures and reporting frameworks for client intake and care teams, driving greater efficiency and consistency across all operations.</li>
</ul>
<ul>
<li>Identify opportunities to streamline workflows, reduce manual effort, and improve client experience through technology.</li>
<li>Stay current on emerging contact center and communications technologies and recommend improvements as appropriate.</li>
</ul>
<ul>
<li>Maintain rigorous compliance with firm policies and all relevant regulatory requirements, proactively identifying and addressing potential risks.</li>
</ul>
 Cross-Functional Collaboration
<ul>
<li>Foster strong partnerships with Marketing and Human Resources to advance client acquisition strategies and support the professional development of team members.</li>
<li>Actively engage with IT and Data Science teams to enhance analytics and case management systems and streamline client communication tools and processes, ensuring optimal efficiency and improved client experiences.</li>
</ul>
Minimum Requirements:
<ul>
<li>Required Education: 
<ul>
<li>High school diploma or general education degree (GED).</li>
<li>Associates degree or Bachelor's degree in related field preferred.</li>
</ul>
</li>
<li>Minimum Years of Experience:
<ul>
<li>10+ years of experience in client acquisition, call center management, client experience in the legal or professional services industry.</li>
</ul>
</li>
<li>Other Requirements (Knowledge, Skill, Ability, and Licensure(s)):
<ul>
<li>Leadership Skills: This position must be highly organized while working on multiple projects simultaneously, with strong leadership, communication and problem-solving skills. Must be able to motivate, coach, develop and build trust with team.</li>
<li>Technical Proficiency: This position requires experience and technical proficiency in Telephony monitoring, CRM, AI, business intelligence and legal services case management tools.</li>
</ul>
</li>
</ul>
 Strategic Pillars:
<ul>
<li>Growth: Our commitment to elevating our people, capabilities, and services to strengthen our impact, expand our potential, and ensure long-term success for our clients and firm.</li>
<li>Client Centered: Being client centered means designing every process, interaction, and decision around delivering an exceptional client experience.</li>
<li>Operational Efficiency: Operational efficiency ensures we work smarter, streamline processes, and uphold consistent, high-quality standards that strengthen performance and enable our teams to deliver exceptional results with clarity and accountability.</li>
<li>Employee Engagement: Enhancing employee engagement means fostering a supportive, inclusive, and empowering culture where every professional is motivated to contribute their best to shared successes.</li>
</ul>
Core Values:
<ul>
<li>Customer Service: Employees are committed to prioritize and exceed the expectations of current and future clients. Employees know and anticipate the needs of internal and external customers and act accordingly – providing high priority to customer satisfaction.</li>
<li>Collaboration: Emphasis is placed on working together seamlessly and leveraging the collective strengths of individuals within the organization. Employees promote communication, teamwork, and the sharing of ideas to achieve common goals and objectives.</li>
<li>Responsiveness: Responsiveness measures our ability to react quickly and effectively to changes, demands, or challenges. A responsive Employee fulfills all obligations effectively and timely to our current and future clients, while maintaining effectiveness and staying aware of evolving business needs or circumstances.</li>
<li>Culturally Positive: The "Courage to Ask Why" reflects our culture that encourages curiosity, understanding, critical thinking, and challenging the status quo. Employees professionally question existing processes, seek new viewpoints, and explore customer-focused solutions. Employees embrace and promote the values and beliefs of the organization and demonstrate respect for their colleagues, our clients, and the broader community. Employees create a culture that encourages "asking why" through professional curiosity, understanding, critical thinking, and challenging the status quo.</li>
<li>Accountability: True accountability thrives in partnership. We build trust through open communication, transparency, and shared problem-solving—recognizing that success is collective, not individual. By sharing information, reporting progress, and inviting feedback at every level, we create a culture where everyone feels informed, empowered, and connected to the goals we're striving toward together.</li>
</ul>
Acknowledgement:
The above statements describe the job's essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
Lexicon Services provides exceptional benefits and a collaborative working environment. As a member of our team, you'll enjoy:
<ul>
<li>Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected.</li>
<li>Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage.</li>
<li>An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings.</li>
<li>Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars.</li>
<li>And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.</li>
</ul>

Director - Client Acquisition and Client Care

<h3>Job Description</h3>
Job Description
Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Paralegal position in our Mclean, Va Office.
The Position
Responsibilities.
<ul>
<li>
<ul>
<li>Maintain and streamline case data with well-structured discovery and records organizational charts to enhance efficiency.</li>
<li>Conduct vital research by issuing Open Public Records Requests and performing background investigations to support litigation strategy.</li>
<li>Analyze and summarize medical records summaries and medical treatment chronologies that provide crucial case insights.</li>
<li>Support attorneys in depositions and discovery by summarizing transcripts, managing key documents, and ensuring timely follow-ups on requests.</li>
<li>Manage document productions efficiently by reviewing, analyzing, and organizing files from opposing parties and co-defendants.</li>
<li>Prepare and organize materials for expert witness review, ensuring they have the necessary documentation for case assessments.</li>
<li>Keep case files impeccably organized and accessible, ensuring a smooth workflow for attorneys and litigation teams.</li>
<li>Collaborate effectively with colleagues to maintain a strong team dynamic and ensure smooth case progression.</li>
</ul>
</li>
</ul>

Qualifications
<ul>
<li>Must have a Bachelor's degree; paralegal certificate preferred</li>
<li>2+ years of general litigation experience in VA/MD/DC State &amp; Federal Courts</li>
<li>Extremely detail-oriented and able to prioritize a heavy workload</li>
<li>Advanced Microsoft Office skills required</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to integrate into a fast-paced environment</li>
</ul>

Why Should You Apply? 
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul>
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at <a href="mailto:talentacquisition@wilsonelser.com" target="_blank">talentacquisition@wilsonelser.com</a>.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.#ZR

Paralegal

<h3>Job Description</h3>
Job DescriptionDescription:
Magnolia Plumbing, Inc. is seeking a Plumbing In Home Advisor to join our team. The ideal candidate will be a passionate Plumbing technician who is committed to providing exceptional customer service. As a Plumbing In Home Advisor, you will be responsible for providing expert advice and recommendations to customers on plumbing issues and services.
 
Responsibilities:
<ul>
<li>Conduct in-home consultations with customers to assess their plumbing needs and provide recommendations for services</li>
<li>Provide accurate estimates for plumbing services and products</li>
<li>Educate customers on the benefits of various plumbing services and products</li>
<li>Build and maintain strong relationships with customers to ensure their satisfaction with our services</li>
<li>Collaborate with other team members to ensure timely and efficient completion of projects</li>
</ul>
Requirements:
<ul>
<li>At least 5 years of Plumbing Install and Service (preferred)</li>
<li>Have at least 3 years of sales experience</li>
<li>Ability to work independently and as part of a team</li>
<li>Demonstrated commitment to the sale and delivery of high-quality solutions to residential customers</li>
<li>Demonstrate professional interpersonal relationship skills</li>
<li>Solid management experience, customer service and leadership skills</li>
<li>Ability to meet or exceed established financial goals</li>
<li>Demonstrated strong customer service problem solving skills and decision-making</li>
<li>Demonstrated skills showing initiative, personal responsibility and accountability</li>
<li>Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment while meeting deadlines</li>
<li>Demonstrated speed and accuracy in the completion of tasks</li>
<li>Maintains a "Can Do" attitude</li>
<li>A team player who contributes and works with others accomplishing results</li>
</ul>
 
If you are a passionate Plumbing technician who is committed to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Magnolia Plumbing, Inc. offers competitive compensation packages, comprehensive benefits, and opportunities for growth and advancement within the company.

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